ANSWERS to some of your FREQUENTLY ASKED QUESTIONS
Can I have the list of hotels?
The list of hotels offering availability will depend on the date of your break. Once you have decided on a date and a location, log onto the booking website or call the booking line and you will be able to see the full list of available hotels for that date.
When can I take my Break?
Hotel breaks can be taken at any time of year based on availability. Understandably our hotels may have limited availability during July and August and other busy periods such as Bank Holidays, Christmas and New Years.
What type of hotels are they?
All our Hotels are of 3 and 4 star standard and approved by Fáilte Ireland or Northern Ireland Tourist Board.
Do we get the same service as other customers
There is no difference in the quality of service. The rooms, breakfast and the meal are the same for you as they are for the other customers.
How do I pay?
Booking Deposit – give your Credit or Laser Card details when booking either online or via the HOTELPOINTS™ Booking Line 0818 242 016. A 12.5% booking deposit (€19.75) plus a €2.95 card processing fee will be charged to your account on booking and a debit for the amount of €22.70 will appear on your Card statement payable to Bookassist. The outstanding balance of €138.25 is payable on departure from your hotel, along with any additional service or other charges incurred by the guest. Please note in the event of a cancellation the deposit and booking fee are non-refundable.
Is the promotion really cheaper than the hotels rates?
The HOTELPOINTS™ promotion offer excellent value compared to the standard hotel rates. Standard rates are discounted from 30% to 70% for Superbreak customers.
Can I get a Hotel with a leisure centre?
We offer the choice of 60 Hotels, some of which have a leisure centre, however they are subject to promotional availability. You will be able to see all hotel facilities when booking.
Can I take a last minute break?
Yes you will be able to check availability on any given day and travel on the same day subject to availability.
