• Accommodation at selected suite category.
• Buffet breakfast at Milla Milla.
• Access to: sauna, relax areas, hot tub, swimming pool and game room. •Activities: biking and trekking.
• Activities are self - guided.
• Minibar with water and sodas refilled daily.
• In room Nespresso coffee machine.
• Welcome drink upon arrival.

Bed&Breafast Rates
Our Bed&Breafast rates are non-refundable: 100% of the stay must be paid at the time of booking. Payment is non-refundable. No cancellations or modifications are allowed. In case of cancellation or no-show, the full stay will be charged as a penalty.

• Accommodation at selected suite category.
• Buffet breakfast at Milla Milla.
• Lunch + 2 glasses of wine OR 4 Course dinner including 3 glasses of wine (one to be chosen by the guest per paid night)
• Afternoon tea.
• Access to: sauna, relax areas, hot tub, swimming pool and game room. Activities: biking and trekking.
• Activities are self - guided.
• Minibar with water and sodas refilled daily.
• In room Nespresso coffee machine.
• Welcome drink upon arrival.

 

Half Board Rates

Once the reservation has been confirmed with the "Half Board" program, it cannot be changed to the "Full Experience" program.

Our "Half Board" rates are Non-Refundable: 100% of the stay must be paid at the time of booking. The payment is non-refundable. Cancellations or modifications are not allowed. In case of cancellation or no-show, the total of the stay will be charged as a penalty.

 

The Milla Milla menu and the snack menu will be available for food and beverage services at Vik Chile. It is forbidden to enter Vik Chile with food and / or drinks for consumption during the stay.

• Accommodation at selected suite category.
• Breakfast at Milla Milla.
• Lunch + 2 glasses of wine.
• Afternoon tea.
• Four course dinner + 3 glasses of wine.
• Activities: tour to the winery and wine tasting (including a visit to our barrel toasting room), tour to the organic garden and seeds andflowers tasting, horseback riding, biking, trekking, yoga group classes. All activities led by our Experience Concierges.
• Access to: sauna, relax areas, swimming pool, hot tub and game room.
• Minibar with water and sodas refilled daily.
• In room Nespresso coffee machine.
• Welcome drink upon arrival.
• One bottle of house wine upon arrival

Payment policy – applies to all seasons

100% of the total stay must be paid at the time of booking.

Cancellation and modification policies – apply according to detailed seasons

Seasons

• High: November, December, January, February and March
• Mid: April and October
• Shoulder: May, June, July, August and September
• Exceptions (see exact dates in “Hotel Policies”)
o Peak Season
o Carnival


HIGH

Cancellations
If you cancel up to 90 days before the check-in date, 25% of the stay will be considered a penalty. 75% of the value of the stay will remain as a credit for future reservations of the same.

Between 89 and 60 days before the check-in date, 50% of the reservation will be considered as a penalty. The remaining 50% of the value of the stay will remain as a credit for future reservations of the same guest.

For cancellations requested 59 days, 100% of the stay will be charged as a penalty.

In case of no show, the entire stay will remain as a penalty.

Modifications
Modifications may be requested free of charge up to 60 days before the check in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. Refunds will not apply to modifications.


MID

Cancellations
If you cancel up to 60 days before the check-in date, 25% of the stay will be considered a penalty. 75% of the value of the stay will remain as a credit for future reservations of the same guest.

Between 59 and 45 days before the check-in date, 50% of the reservation will remain as a penalty. The remaining 50% of the value of the stay will remain as a credit for future reservations of the same guest.

For cancellations requested within 44 days, 100% of the stay will be charged as a penalty.

In case of no show, the entire stay will remain as a penalty.

Modifications
Modifications may be requested free of charge up to 30 days before the check in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. Refunds will not apply to modifications.


SHOULDER

Cancellations
If you cancel up to 30 days before the check-in date, 25% of the stay will be considered a penalty. 75% of the value of the stay will remain as a credit for future reservations of the same guest.

Between 29 and 15 days before the check-in date, 50% of the reservation will remain as a penalty. The remaining 50% of the value of the stay will remain as a credit for future reservations of the same guest.

For cancellations requested within 14 days, 100% of the stay will be charged as a penalty.

In case of no show, the entire stay will remain as a penalty.

Modifications
Modifications may be requested free of charge up to 15 days before the check in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. Refunds will not apply to modifications.


PEAK SEASON AND CARNIVAL
100% of the stay must be paid at the time of booking. Payment is non-refundable. No cancellations or modifications are allowed. In case of cancellation or no-show, 100% of the value of the stay will remain as a penalty.

• Accommodation at selected suite category.
• Breakfast at Milla Milla.
• Lunch + 2 glasses of wine.
• Afternoon tea.
• 4 Course dinner including 3 glasses of wine.
• Activities: tour to the winery and wine tasting (including a visit to our barrel toasting room), tour to the organic garden and seeds and flowers tasting, horseback riding, biking, trekking, yoga group classes. All activities led by our Experience Concierges.
• Access to: sauna, relax areas, swimming pool, hot tub and game room.
• Minibar with water and sodas refilled daily.
• In room Nespresso coffee machine.
• Welcome drink upon arrival.
• One bottle of house wine upon arrival
• 1 cooking lesson per stay per guest
• 1 wine and chocolate pairing session per stay per guest.
• Beverages: 4 cocktails per day per adult
• Variety of wines during meals.
• Different locations for meals: Pavilion, Vik Zero and Milla Milla.

Payment policy – applies to all seasons

100% of the total stay must be paid at the time of booking.

Cancellation and modification policies – apply according to detailed seasons

Seasons

• High: November, December, January, February and March
• Mid: April and October
• Shoulder: May, June, July, August and September
• Exceptions (see exact dates in “Hotel Policies”)
o Peak Season
o Carnival


HIGH

Cancellations
If you cancel up to 90 days before the check-in date, 25% of the stay will be considered a penalty. 75% of the value of the stay will remain as a credit for future reservations of the same.

Between 89 and 60 days before the check-in date, 50% of the reservation will be considered as a penalty. The remaining 50% of the value of the stay will remain as a credit for future reservations of the same guest.

For cancellations requested 59 days, 100% of the stay will be charged as a penalty.

In case of no show, the entire stay will remain as a penalty.

Modifications
Modifications may be requested free of charge up to 60 days before the check in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. Refunds will not apply to modifications.


MID

Cancellations
If you cancel up to 60 days before the check-in date, 25% of the stay will be considered a penalty. 75% of the value of the stay will remain as a credit for future reservations of the same guest.

Between 59 and 45 days before the check-in date, 50% of the reservation will remain as a penalty. The remaining 50% of the value of the stay will remain as a credit for future reservations of the same guest.

For cancellations requested within 44 days, 100% of the stay will be charged as a penalty.

In case of no show, the entire stay will remain as a penalty.

Modifications
Modifications may be requested free of charge up to 30 days before the check in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. Refunds will not apply to modifications.


SHOULDER

Cancellations
If you cancel up to 30 days before the check-in date, 25% of the stay will be considered a penalty. 75% of the value of the stay will remain as a credit for future reservations of the same guest.

Between 29 and 15 days before the check-in date, 50% of the reservation will remain as a penalty. The remaining 50% of the value of the stay will remain as a credit for future reservations of the same guest.

For cancellations requested within 14 days, 100% of the stay will be charged as a penalty.

In case of no show, the entire stay will remain as a penalty.

Modifications
Modifications may be requested free of charge up to 15 days before the check in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. Refunds will not apply to modifications.


PEAK SEASON AND CARNIVAL
100% of the stay must be paid at the time of booking. Payment is non-refundable. No cancellations or modifications are allowed. In case of cancellation or no-show, 100% of the value of the stay will remain as a penalty.

• Accommodation at selected suite category.
• Buffet breakfast at Milla Milla.
• Access to: sauna, relax areas, hot tub, swimming pool and game room. •Activities: biking and trekking.
• Activities are self - guided.
• Minibar with water and sodas refilled daily.
• In room Nespresso coffee machine.
• Welcome drink upon arrival.

Bed&Breafast Rates
Our Bed&Breafast rates are non-refundable: 100% of the stay must be paid at the time of booking. Payment is non-refundable. No cancellations or modifications are allowed. In case of cancellation or no-show, the full stay will be charged as a penalty.

• Accommodation at selected suite category.
• Buffet breakfast at Milla Milla.
• Lunch + 2 glasses of wine OR 4 Course dinner including 3 glasses of wine (one to be chosen by the guest per paid night)
• Afternoon tea.
• Access to: sauna, relax areas, hot tub, swimming pool and game room. Activities: biking and trekking.
• Activities are self - guided.
• Minibar with water and sodas refilled daily.
• In room Nespresso coffee machine.
• Welcome drink upon arrival.

Half Board Rates

Once the reservation has been confirmed with the "Half Board" program, it cannot be changed to the "Full Experience" program.

Our "Half Board" rates are Non-Refundable: 100% of the stay must be paid at the time of booking. The payment is non-refundable. Cancellations or modifications are not allowed. In case of cancellation or no-show, the total of the stay will be charged as a penalty.



The Milla Milla menu and the snack menu will be available for food and beverage services at Vik Chile. It is forbidden to enter Vik Chile with food and / or drinks for consumption during the stay.

• Accommodation at selected suite category.
• Breakfast at Milla Milla.
• Lunch + 2 glasses of wine.
• Afternoon tea.
• Four course dinner + 3 glasses of wine.
• Activities: tour to the winery and wine tasting (including a visit to our barrel toasting room), tour to the organic garden and seeds andflowers tasting, horseback riding, biking, trekking, yoga group classes. All activities led by our Experience Concierges.
• Access to: sauna, relax areas, swimming pool, hot tub and game room.
• Minibar with water and sodas refilled daily.
• In room Nespresso coffee machine.
• Welcome drink upon arrival.
• One bottle of house wine upon arrival

Payment policy – applies to all seasons

100% of the total stay must be paid at the time of booking. Payment is partially refundable according to cancellation policies.


Cancellation and modification policies – apply according to detailed seasons

Seasons

• High: November, December, January, February and March
• Mid: April and October
• Shoulder: May, June, July, August and September
• Exceptions (see exact dates in “Hotel Policies”)
o Peak Season
o Carnival


HIGH

Cancellations
If you cancel up to 90 days before the check-in date, 25% of the stay will be considered a penalty. 75% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

Between 89 and 60 days before the check-in date, 50% of the reservation will be considered as a penalty. The remaining 50% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

For cancellations requested 59 days, 100% of the stay will be charged as a penalty. Therefore, there will be no refund.

In case of no show, the entire stay will remain as a penalty.

Modifications
Modifications may be requested free of charge up to 60 days before the check in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. Refunds will not apply to modifications.


MID

Cancellations
If you cancel up to 60 days before the check-in date, 25% of the stay will be considered a penalty. 75% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

Between 59 and 45 days before the check-in date, 50% of the reservation will remain as a penalty. The remaining 50% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

For cancellations requested within 44 days, 100% of the stay will be charged as a penalty. Therefore, there will be no refund.

In case of no show, the entire stay will remain as a penalty.

Modifications
Modifications may be requested free of charge up to 30 days before the check in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. Refunds will not apply to modifications.


SHOULDER

Cancellations
If you cancel up to 30 days before the check-in date, 25% of the stay will be considered a penalty. 75% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

Between 29 and 15 days before the check-in date, 50% of the reservation will remain as a penalty. The remaining 50% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

For cancellations requested within 14 days, 100% of the stay will be charged as a penalty. Therefore, there will be no refund.

In case of no show, the entire stay will remain as a penalty.

Modifications
Modifications may be requested free of charge up to 15 days before the check in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. Refunds will not apply to modifications.


PEAK SEASON AND CARNIVAL
100% of the stay must be paid at the time of booking. Payment is non-refundable. No cancellations or modifications are allowed. In case of cancellation or no-show, 100% of the value of the stay will remain as a penalty.

• Accommodation at selected suite category.
• Breakfast at Milla Milla.
• Lunch + 2 glasses of wine.
• Afternoon tea.
• 4 Course dinner including 3 glasses of wine.
• Activities: tour to the winery and wine tasting (including a visit to our barrel toasting room), tour to the organic garden and seeds and flowers tasting, horseback riding, biking, trekking, yoga group classes. All activities led by our Experience Concierges.
• Access to: sauna, relax areas, swimming pool, hot tub and game room.
• Minibar with water and sodas refilled daily.
• In room Nespresso coffee machine.
• Welcome drink upon arrival.
• One bottle of house wine upon arrival
• 1 cooking lesson per stay per guest
• 1 wine and chocolate pairing session per stay per guest.
• Beverages: 4 cocktails per day per adult
• Variety of wines during meals.
• Different locations for meals: Pavilion, Vik Zero and Milla Milla.

Payment policy – applies to all seasons

100% of the total stay must be paid at the time of booking. Payment is partially refundable according to cancellation policies.


Cancellation and modification policies – apply according to detailed seasons

Seasons

• High: November, December, January, February and March
• Mid: April and October
• Shoulder: May, June, July, August and September
• Exceptions (see exact dates in “Hotel Policies”)
o Peak Season
o Carnival


HIGH

Cancellations
If you cancel up to 90 days before the check-in date, 25% of the stay will be considered a penalty. 75% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

Between 89 and 60 days before the check-in date, 50% of the reservation will be considered as a penalty. The remaining 50% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

For cancellations requested 59 days, 100% of the stay will be charged as a penalty. Therefore, there will be no refund.

In case of no show, the entire stay will remain as a penalty.

Modifications
Modifications may be requested free of charge up to 60 days before the check in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. Refunds will not apply to modifications.


MID

Cancellations
If you cancel up to 60 days before the check-in date, 25% of the stay will be considered a penalty. 75% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

Between 59 and 45 days before the check-in date, 50% of the reservation will remain as a penalty. The remaining 50% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

For cancellations requested within 44 days, 100% of the stay will be charged as a penalty. Therefore, there will be no refund.

In case of no show, the entire stay will remain as a penalty.

Modifications
Modifications may be requested free of charge up to 30 days before the check in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. Refunds will not apply to modifications.


SHOULDER

Cancellations
If you cancel up to 30 days before the check-in date, 25% of the stay will be considered a penalty. 75% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

Between 29 and 15 days before the check-in date, 50% of the reservation will remain as a penalty. The remaining 50% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

For cancellations requested within 14 days, 100% of the stay will be charged as a penalty. Therefore, there will be no refund.

In case of no show, the entire stay will remain as a penalty.

Modifications
Modifications may be requested free of charge up to 15 days before the check in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. Refunds will not apply to modifications.


PEAK SEASON AND CARNIVAL
100% of the stay must be paid at the time of booking. Payment is non-refundable. No cancellations or modifications are allowed. In case of cancellation or no-show, 100% of the value of the stay will remain as a penalty.

• Accommodation at selected suite category.
• Buffet breakfast at Milla Milla.
• Access to: sauna, relax areas, hot tub, swimming pool and game room. •Activities: biking and trekking.
• Activities are self - guided.
• Minibar with water and sodas refilled daily.
• In room Nespresso coffee machine.
• Welcome drink upon arrival.

Bed&Breafast Rates
Our Bed&Breafast rates are non-refundable: 100% of the stay must be paid at the time of booking. Payment is non-refundable. No cancellations or modifications are allowed. In case of cancellation or no-show, the full stay will be charged as a penalty.

• Accommodation at selected suite category.
• Buffet breakfast at Milla Milla.
• Lunch + 2 glasses of wine OR 4 Course dinner including 3 glasses of wine (one to be chosen by the guest per paid night)
• Afternoon tea.
• Access to: sauna, relax areas, hot tub, swimming pool and game room. Activities: biking and trekking.
• Activities are self - guided.
• Minibar with water and sodas refilled daily.
• In room Nespresso coffee machine.
• Welcome drink upon arrival.

Tarifas Half Board

Uma vez efetuada a reserva no programa "Half board", não pode ser alterada para o programa "Full Experience".

Nossas tarifas "half Board" são não reembolsáveis: 100% do valor da estadia deve ser pago no momento da reserva. O pagamento não é reembolsável. Cancelamentos ou modificações não são permitidos. Em caso de cancelamento ou não comparecimento, o total da estadia será cobrado como penalidade.



O menu Milla Milla e o menu de lanches estarão disponíveis para serviços de alimentos e bebidas no Vik Chile. É proibido entrar no Vik Chile com alimentos e / ou bebidas para consumo durante a estadia.

• Accommodation at selected suite category.
• Breakfast at Milla Milla.
• Lunch + 2 glasses of wine.
• Afternoon tea.
• Four course dinner + 3 glasses of wine.
• Activities: tour to the winery and wine tasting (including a visit to our barrel toasting room), tour to the organic garden and seeds andflowers tasting, horseback riding, biking, trekking, yoga group classes. All activities led by our Experience Concierges.
• Access to: sauna, relax areas, swimming pool, hot tub and game room.
• Minibar with water and sodas refilled daily.
• In room Nespresso coffee machine.
• Welcome drink upon arrival.
• One bottle of house wine upon arrival

Payment policy – applies to all seasons

100% of the total stay must be paid at the time of booking. Payment is partially refundable according to cancellation policies.


Cancellation and modification policies – apply according to detailed seasons

Seasons

• High: November, December, January, February and March
• Mid: April and October
• Shoulder: May, June, July, August and September
• Exceptions (see exact dates in “Hotel Policies”)
o Peak Season
o Carnival


HIGH

Cancellations
If you cancel up to 90 days before the check-in date, 25% of the stay will be considered a penalty. 75% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

Between 89 and 60 days before the check-in date, 50% of the reservation will be considered as a penalty. The remaining 50% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

For cancellations requested 59 days, 100% of the stay will be charged as a penalty. Therefore, there will be no refund.

In case of no show, the entire stay will remain as a penalty.

Modifications
Modifications may be requested free of charge up to 60 days before the check in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. Refunds will not apply to modifications.


MID

Cancellations
If you cancel up to 60 days before the check-in date, 25% of the stay will be considered a penalty. 75% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

Between 59 and 45 days before the check-in date, 50% of the reservation will remain as a penalty. The remaining 50% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

For cancellations requested within 44 days, 100% of the stay will be charged as a penalty. Therefore, there will be no refund.

In case of no show, the entire stay will remain as a penalty.

Modifications
Modifications may be requested free of charge up to 30 days before the check in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. Refunds will not apply to modifications.


SHOULDER

Cancellations
If you cancel up to 30 days before the check-in date, 25% of the stay will be considered a penalty. 75% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

Between 29 and 15 days before the check-in date, 50% of the reservation will remain as a penalty. The remaining 50% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

For cancellations requested within 14 days, 100% of the stay will be charged as a penalty. Therefore, there will be no refund.

In case of no show, the entire stay will remain as a penalty.

Modifications
Modifications may be requested free of charge up to 15 days before the check in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. Refunds will not apply to modifications.


PEAK SEASON AND CARNIVAL
100% of the stay must be paid at the time of booking. Payment is non-refundable. No cancellations or modifications are allowed. In case of cancellation or no-show, 100% of the value of the stay will remain as a penalty.

• Accommodation at selected suite category.
• Breakfast at Milla Milla.
• Lunch + 2 glasses of wine.
• Afternoon tea.
• 4 Course dinner including 3 glasses of wine.
• Activities: tour to the winery and wine tasting (including a visit to our barrel toasting room), tour to the organic garden and seeds and flowers tasting, horseback riding, biking, trekking, yoga group classes. All activities led by our Experience Concierges.
• Access to: sauna, relax areas, swimming pool, hot tub and game room.
• Minibar with water and sodas refilled daily.
• In room Nespresso coffee machine.
• Welcome drink upon arrival.
• One bottle of house wine upon arrival
• 1 cooking lesson per stay per guest
• 1 wine and chocolate pairing session per stay per guest.
• Beverages: 4 cocktails per day per adult
• Variety of wines during meals.
• Different locations for meals: Pavilion, Vik Zero and Milla Milla.

Payment policy – applies to all seasons

100% of the total stay must be paid at the time of booking. Payment is partially refundable according to cancellation policies.


Cancellation and modification policies – apply according to detailed seasons

Seasons

• High: November, December, January, February and March
• Mid: April and October
• Shoulder: May, June, July, August and September
• Exceptions (see exact dates in “Hotel Policies”)
o Peak Season
o Carnival


HIGH

Cancellations
If you cancel up to 90 days before the check-in date, 25% of the stay will be considered a penalty. 75% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

Between 89 and 60 days before the check-in date, 50% of the reservation will be considered as a penalty. The remaining 50% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

For cancellations requested 59 days, 100% of the stay will be charged as a penalty. Therefore, there will be no refund.

In case of no show, the entire stay will remain as a penalty.

Modifications
Modifications may be requested free of charge up to 60 days before the check in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. Refunds will not apply to modifications.


MID

Cancellations
If you cancel up to 60 days before the check-in date, 25% of the stay will be considered a penalty. 75% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

Between 59 and 45 days before the check-in date, 50% of the reservation will remain as a penalty. The remaining 50% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

For cancellations requested within 44 days, 100% of the stay will be charged as a penalty. Therefore, there will be no refund.

In case of no show, the entire stay will remain as a penalty.

Modifications
Modifications may be requested free of charge up to 30 days before the check in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. Refunds will not apply to modifications.


SHOULDER

Cancellations
If you cancel up to 30 days before the check-in date, 25% of the stay will be considered a penalty. 75% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

Between 29 and 15 days before the check-in date, 50% of the reservation will remain as a penalty. The remaining 50% of the value of the stay will remain as a credit for future reservations of the same guest or a refund may be requested within 24 hours after making the cancellation.

For cancellations requested within 14 days, 100% of the stay will be charged as a penalty. Therefore, there will be no refund.

In case of no show, the entire stay will remain as a penalty.

Modifications
Modifications may be requested free of charge up to 15 days before the check in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. Refunds will not apply to modifications.


PEAK SEASON AND CARNIVAL
100% of the stay must be paid at the time of booking. Payment is non-refundable. No cancellations or modifications are allowed. In case of cancellation or no-show, 100% of the value of the stay will remain as a penalty.