SEASONS
Autumn/Winter Season
05-01-2023 to 07-31-2023
High Season
01-03-2023 to 02-26-2023
01-03-2024 to 02-29-2024
Mid Season
02-27-2023 tol 04-30-2023
10-01-2023 to 12-21-2023
03-01-2024 to 04-30-2024
Peak Season
12-22-2023 to 01-02-2024
Carnaval
02-17-2023 to 02-21-2023
02-09-2024 to 02-12-2024
AUTUMN/WINTER SEASON
Payments
50% of the total stay must be paid at the time of booking. Payment is non-refundable. The remaining balance will be collected 07 days prior to arrival date.
Cancellations
In case of cancellation up to 07 days before the check-in date, 25% of the stay will be charged as a penalty. The remaining amount will be kept as a credit for a future stay of the same guest. Between 6 and 3 days before the check-in date, 50% of the reservation will be charged as a penalty. The remaining amount will be kept as a credit for a future reservation of the same guest. Cancellations requested 48 hs or less before the check-in date will be charged a 100% of the stay as a penalty. In case of no show, the total stay will be charged as a penalty.
Modifications
Modifications may be requested free of charge up to 03 days before the check-in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. There will be no refunds.
HIGH-SEASON
Payments
50% of the total stay must be paid at the time of booking. Payment is non-refundable. The remaining balance will be collected 60 days prior to arrival date.
Cancellations
In case of cancellation up to 60 days before the check-in date, 25% of the stay will be charged as a penalty. The remaining amount will be kept as a credit for a future stay of the same guest. Between 59 and 30 days before the check-in date, 50% of the reservation will be charged as a penalty. The remaining amount will be kept as a credit for a future reservation of the same guest. Cancellations requested 29 days or less before the check-in date will be charged a 100% of the stay as a penalty. In case of no show, the total stay will be charged as a penalty.
Modifications
Modifications may be requested free of charge up to 30 days before the check-in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. There will be no refunds.
MID SEASON
Payments
50% of the total stay must be paid at the time of booking. Payment is non-refundable. The remaining balance will be collected 30 days prior to arrival date.
Cancellations
In case of cancellation up to 30 days before the check-in date, 25% of the stay will be charged as a penalty. The remaining amount will be kept as a credit for a future stay of the same guest. Between 29 and 15 days before the check-in date, 50% of the reservation will be charged as a penalty. The remaining amount will be kept as a credit for a future reservation of the same guest. Cancellations requested 14 days or less before the check-in date will be charged a 100% of the stay as a penalty. In case of no show, the total stay will be charged as a penalty.
Modifications
Modifications may be requested free of charge up to 14 days before the check-in date. They will be subject to availability and rate changes, with the money paid being a credit for a future reservation for the same guest. There will be no refunds.
PEAK SEASON AND CARNIVAL
100% of the stay must be paid at the time of booking. Payment is non-refundable. No cancellations or modifications are allowed. In case of cancellation or no-show, the total stay will be charged as a penalty.