Average satisfaction rating out of 5
for this property among customers |
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4.1/5 |
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33
reviews
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.
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English.
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From:
frank russell
(Scotland)
Submitted on 4-Jan-2012 (English)
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Customer Rating:
5/5 |
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I have scored max points as we thoroughly enjoyed our stay, were made very welcome, had an excellent room and breakfast was really good and wholesome. This despite decor being very tired in places, which is a pity, as it could be a potential deterent, but from our viewpoint, the quality of service outshone this. We would have no hesitation in returning to the Royal. Thank you, the hospitality was commendable.
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From:
John Dance
(Canada)
Submitted on 16-Oct-2011 (English)
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Customer Rating:
4/5 |
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The service, rooms, breakfast and location were great (we stayed five nights).
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From:
Michelle Musgrove
(United Kingdom)
Submitted on 23-Aug-2011 (English)
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Customer Rating:
4/5 |
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Upon arrival we were greeted by the receptionist who was very friendly we mentioned we were going to Blair Drummond safari park and she gave us discount leaflets.We used the lift as we were allocated room 26 on the 2nd floor The lift was I think the original lift from way back the fact that it was really old amused both myself and the kids. Upon arrival to our room we were pleased with the size (family room) although the room was quite old fashioned it was very clean a part from cob webs on the window the bathroom was very big with the choice of a large bath or shower ample hot water. There could be a few improvements made but I feel this would make the room loose its character. Breakfast was amazing could not fault the cooked breakfast and a huge variety of cereals, fresh fruit, porrage,you can even order kippers. Would stay again very pleasant.
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 13-Aug-2011 (English)
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Customer Rating:
4/5 |
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Our stay at the Royal was very good, the food was excellent and they catered for my wife who has a gluton free alergy very well.
The room was clean and tidy.and the facilities good.
If we travel that way again we will use the hotel.
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From:
Annabel Ottey
(United Kingdom)
Submitted on 24-Jun-2011 (English)
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Customer Rating:
4/5 |
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charming traditional hotel - friendly staff and a perfect location
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 14-Jun-2011 (English)
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Customer Rating:
4/5 |
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my partner and myself recently stayed at the royal for a couple of nights and found out stay there very enjoyable staff were very helpful room was clean although could do with a little up grading breakfast was one of the best i ever had in a hotel and we included the evening meals in our visit which were great compliments to the chief !! over all a very pleasant stay and would stay again no hesitation .
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 9-May-2011 (English)
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Customer Rating:
4/5 |
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Staff pleasant & helpful. Attended a wedding here & had a fabulous time. The meal was very good, served piping hot & well presented.
Room comfortable & clean but very small. A small double bed with little room to move around it. This is the only thing preventing me giving full marks.
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From:
ALISTAIR ROSIE
(United Kingdom)
Submitted on 30-Apr-2011 (English)
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Customer Rating:
4/5 |
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very nice stay at hotel good food
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From:
IAN MCQUEEN
(Scotland)
Submitted on 20-Apr-2011 (English)
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Customer Rating:
5/5 |
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Very friendly staff.The 2 ladies doing the breakfast in the morning were very cheery and friendly and the young lad in the bar on his first night was also pleasant and friendly.
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From:
Richard Dixon
(United Kingdom)
Submitted on 16-Apr-2011 (English)
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Customer Rating:
4/5 |
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Very good value, lovely breakfast
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 10-Apr-2011 (English)
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Customer Rating:
4/5 |
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From:
Catriona Hannan
(Scotland)
Submitted on 4-Apr-2011 (English)
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Customer Rating:
4/5 |
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Very good service. Enjoyed our stay.
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 28-Mar-2011 (English)
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Customer Rating:
4/5 |
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From:
Derek Easton
(Scotland)
Submitted on 21-Mar-2011 (English)
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Customer Rating:
4/5 |
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Have stayed here 4 or 5 times now. Staff always friendly and helpful, food plentiful and good quality. The hotel had a function on both nights but it did not disturb our stay. Very enjoyable.
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From:
Carol Howitt
(Scotland)
Submitted on 9-Mar-2011 (English)
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Customer Rating:
4/5 |
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We very much enjoyed our stay at the Royal Hotel. Our room was large, bright and very comfortable, with a luxuriously large bathroom. Service rather slow at breakfast but the food was good. Would definately stay here again if the need arose.
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From:
nigel shannon
(Scotland)
Submitted on 20-Feb-2011 (English)
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Customer Rating:
4/5 |
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I found the staff excellant and very friendly and will stay again.
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From:
DANA RALPH
(United Kingdom)
Submitted on 8-Jan-2011 (English)
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Customer Rating:
5/5 |
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it was a nice and pleasant stay the hotel staff were very professional and polite the room was cleaned and towels changed every day
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From:
Bruce Moss
(United Kingdom)
Submitted on 9-Dec-2010 (English)
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Customer Rating:
5/5 |
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I have stayed there several times and find the staff very friendly and helpful
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 28-Nov-2010 (English)
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Customer Rating:
4/5 |
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Excellent food, friendly staff, well located, Reasonably priced.
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From:
DIDIER MARADAN
(France)
Submitted on 12-Nov-2010 (French)
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Customer Rating:
3/5 |
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 10-Nov-2010 (English)
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Customer Rating:
4/5 |
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This was my 3rd stay at the Royal. Good value accommodation and considerably better value than when a Best Western with little or no compromise on quality of service or food. Parts of the hotel are a little tired but this does not detract from the experience. Will stay again.
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 24-Oct-2010 (English)
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Customer Rating:
4/5 |
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We enjoyed our stay and found all the staff friendly and helpful. Good food and choice. Excellent value. We would be happy to stay again.
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 17-Oct-2010 (English)
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Customer Rating:
4/5 |
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There were a few small quirks (a wardrobe door that wouldn't stay shut, one disappointing helping of scrambled egg), but these things are easy to forgive if there is a warm welcome, a comfortable room and good food generally. We were very happy at the Royal Hotel and look forward to staying again.
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 19-Sep-2010 (English)
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Customer Rating:
4/5 |
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Staff in reception were excellent in all respects, but some of the young men in the resaurant appeared to be inexperienced, and could have been a little more attentive and polite. The food was of a good standard and value for money. We ar most likely to use the hotel for our next stay in the area.
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From:
Didier LAUDEN
(France)
Submitted on 18-Aug-2010 (English)
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Customer Rating:
4/5 |
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The room was comfortable.
The food is excellent and with good price.
The breakfast is standard.
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From:
donna brown
(United Kingdom)
Submitted on 9-Aug-2010 (English)
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Customer Rating:
4/5 |
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 20-Jul-2010 (English)
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Customer Rating:
4/5 |
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I only stayed for 1 night in transit, but was very comfortable and had good food. I will use the hotel again when transiting to North Scotland.
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 14-Jul-2010 (English)
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Customer Rating:
4/5 |
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Great for a business trip with friendly and attentive staff. The rooms are of a good size but could do with a little TLC
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From:
Donald Macdonald
(Scotland)
Submitted on 8-Jul-2010 (English)
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Customer Rating:
4/5 |
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Comfortable traditional hotel with good food
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From:
Ian Watson
(United Kingdom)
Submitted on 1-Jul-2010 (English)
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Customer Rating:
4/5 |
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A very clean and value for money hotel with a good location, particularly for people who are touring or visiting the Stirling area.
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From:
Daniel Roberts
(United Kingdom)
Submitted on 16-Jun-2010 (English)
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Customer Rating:
4/5 |
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The Hotel and Staff were wonderfull, really friendly.
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From:
john burrow
(United Kingdom)
Submitted on 14-Jun-2010 (English)
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Customer Rating:
5/5 |
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we wouldlike to thank you for the great reception and the first class treatment we recieved on our recent visit to the royal hotel.your bar staff were very courtious.reception staff first class and the breakfast was excelent good waiters.we were very impressed in our hour of need as we were attending our fathers funeral in stirling. john may burrow
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From:
Dyon Reijnen
(Netherlands)
Submitted on 5-Jun-2010 (English)
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Customer Rating:
4/5 |
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nice classy old hotel with screachy floors and old furniture. Nice reception empployees and good restaurant with sofisticated waiters. We are going there again.
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