Average satisfaction rating out of 5
for this property among customers |
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4.8/5 |
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75
reviews
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.
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English.
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From:
Gloria Turner
(Australia)
Submitted on 4-Sep-2011 (English)
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Customer Rating:
5/5 |
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We had a great time at Cromlix House. We are two Australian friends who came on holidays seeking information about our own family history. Cromlix House allowed us to stay in The Scottish countryside and understand more about how our ancestors lived. The service was efficient and friendly, the food wonderful and the size of the rooms were amazing. We had a great time.
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From:
Lindsey Cook
(Scotland)
Submitted on 18-Jul-2011 (English)
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Customer Rating:
5/5 |
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We had a fantastic meal for our sons graduation and a lovely evening. My husband and I stayed the night and our room was large with a comfortable sitting area with a front facing view of the very well kept grounds. The extra little touches in the room made us feel very special including the homemade shortbread, I only wish we had been able to stay for longer. Breakfast was all cooked to order with a superb menu offering some different alternatives to the normal bacon and eggs.
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 14-Jul-2011 (English)
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Customer Rating:
5/5 |
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The hotel is set in a beautiful location and the room was very spacious and comfortable. A very enjoyable stay.
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From:
Scott Standring
(Scotland)
Submitted on 3-Jul-2011 (English)
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Customer Rating:
5/5 |
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We had a fantastic stay at Cromlix House. The Hotel is wonderfully oldie worldie and the staff are very attentive. The food is to die for....Brilliant. Can't wait to go back.
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From:
Michael Thomson
(Scotland)
Submitted on 16-Jun-2011 (English)
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Customer Rating:
5/5 |
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I loved my stay!
Cromlix couldn’t be more attentive
In fact they had a very good balance in catering to your every need – making you feel welcome and not harassing you at the same time!
Food was amazing and the public rooms are so comfortable and our suite had the ‘wow’ factor.
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From:
Jill Murdoch
(United Kingdom)
Submitted on 31-May-2011 (English)
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Customer Rating:
4/5 |
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It was a delightful, relaxing and peaceful stay - despite the wild weather outside! But that leads on to my one criticism and big disappointment - no fires lit in the public rooms! An open fire makes one feel so much more at home (an expressed goal of Cromlix) at any time and would have been such a pleasure when the weather outside is so wild.
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From:
"Hotel Guest, details on file."
(Norway)
Submitted on 30-May-2011 (English)
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Customer Rating:
5/5 |
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A beautiful, romantic place to relax and go for walks. Very nice rooms, lovely food and excellent service. I really would like to go back!
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From:
N Grant McPhee
(Scotland)
Submitted on 4-May-2011 (English)
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Customer Rating:
5/5 |
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Friendly and well-informed staff were attentive without being overbearing; their service was second to none. Dinner was superb. The ambience of the whole hotel and its environment was welcome and totally relaxing - we will definitely be back!
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From:
David Crouse
(United States)
Submitted on 18-Apr-2011 (English)
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Customer Rating:
5/5 |
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Please know we were overwhelmed by the professionalism of your staff, the upgrade in our accommodations, and the quality of the food. We spoke to, literally, almost everyone who works at Cromlix during our 2 1/2 day stay. We ran into "chef" as we were taking a walk and decided then and there what we were going to have that night at dinner due to his recommendations. Dinner was simply superb. As wine connoisseurs we were open to recommendations and your wait staff did just that recommending a wonderful red from languedoc. It was a wine we had for the first time then at Cromlix House and will always remember where we were when we drank it! We were directed the next night to a lovely place for dinner (Sheriffuir Inn) by staff. Earlier in the day we had picked up items for a picnic and decided to eat on you beautiful wrought iron furniture outside and staff quickly provided place settings for us. It was a "moment" as they say looking out at the beautiful garden and lawn. Our rooms were simply spectacular. We didn't want to leave actually. I was able to do reading in various rooms inside our suite of rooms as well as in the trophy room and your living room (drawing room?) downstairs. We took long walks each day with our daughter and friend (both 17 years old) and they went exploring each day. We have recommended Cromlix House now to all of our family members and friends. I'm a television producer in the United States and it is my hope that we will be back in the not to distant future.
Thank you again!
David & Teresa Crouse
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From:
Jane Travers
(Scotland)
Submitted on 10-Apr-2011 (English)
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Customer Rating:
4/5 |
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We were staying as part of a wedding celebration and can only commend the high standard of service and cuisine. Our room was comfortable and amply sized and bathroom even more so! A highly enjoyable stay.
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 1-Apr-2011 (English)
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Customer Rating:
4/5 |
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We had a wonderful time . Engoyed it so much that we went to collect my elderly Mother to come and stay with us who was upgraded to a suit which she enjoyed very much .WE ALL HAVE WONERFUL MEMORIES OF OUR SHORT STAY.
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 26-Mar-2011 (English)
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Customer Rating:
5/5 |
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wonderful stay-lovely room(upgraded to a suite). Food excellent as ever
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From:
Alastair Neilson
(Scotland)
Submitted on 1-Mar-2011 (English)
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Customer Rating:
5/5 |
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Thoroughly enjoyed our stay at Cromlix - the perfect luxury retreat to recharge our batteries! We were upgraded to a master suite, which was just fabulous, elegant and comfortable and spotlessly clean. We dined in both nights and the quality of food and service was superb. Now planning our return visit!
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From:
Irene Brownlee
(Scotland)
Submitted on 24-Feb-2011 (English)
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Customer Rating:
5/5 |
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So quiet and peaceful, very relaxing.
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From:
Ian Gilmour
(United Kingdom)
Submitted on 24-Feb-2011 (English)
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Customer Rating:
5/5 |
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warm rich country house with exceptionly friendly and efficient staff. Wonderfull evening meal, with the best fillet steak et al that I've ever had. Will definitely return on my next visit to Dunblane/Perth
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From:
Wilson Murison
(Scotland)
Submitted on 20-Feb-2011 (English)
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Customer Rating:
5/5 |
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Attentive and pleasant staff, and the excellent food, combined with the lovely location and charming rooms made it a great relaxing weekend.
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From:
Patrick Hutchinson
(United Kingdom)
Submitted on 16-Feb-2011 (English)
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Customer Rating:
4/5 |
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A wonderful secluded hideaway, with friendly attentive staff, and excellent food. Highly recommended.
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From:
Anton Immink
(Scotland)
Submitted on 7-Feb-2011 (English)
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Customer Rating:
5/5 |
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This is a fantastic location for a secret little break. Staff are excellent and plenty of different lounge space to quietly read the paper. Lovely strolling opportunities in the grounds too. We had a fantastic room. Great mix of old, comfortable furniture with occassional modern twists.
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From:
Brenda Kelly
(Scotland)
Submitted on 30-Jan-2011 (English)
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Customer Rating:
5/5 |
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We had a very comfortable and enjoyable stay at Cromlix House. Our room was very comfortable, the staff extremely helpful and the snowy weather helped to create a magical country house experience.
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From:
jean laughlin
(Scotland)
Submitted on 24-Jan-2011 (English)
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Customer Rating:
5/5 |
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It was a wonderful stay. Our room was lovely, the lounge are was very warm and comfortable and the dining room was simply superb.... as it was so small and intimate we got chatting with a lot of the other guests which added to the experience...
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From:
david stewart
(Scotland)
Submitted on 16-Jan-2011 (English)
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Customer Rating:
4/5 |
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We had a very enjoyable stay at Cromlix House.
The staff were very friendly and the service was excellent.
Food was very good.
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From:
ronald nisbet
(Scotland)
Submitted on 11-Jan-2011 (English)
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Customer Rating:
5/5 |
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Cromlix House is the epitome of what a great Country House Hotel should be. Superb location, unique and distinguished building with excellent accommodation, matched with the outstanding food and professional staff, who make every visit an absolute joy.
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 9-Nov-2010 (English)
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Customer Rating:
4/5 |
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A fundamental but important problem with Cromlix is trying to get anyone to answer the hotel telephone. Personal experience over the past seven years shows an approximate 70% fail rate. I know the hotel well and I know why this situation exists. But when, as happened during our recent stay, two members of our family tried contacting my wife who was celebrating her 70th Birthday, to wish her a Happy Birthday, one son tried "repeatedly" to get though without success. On the one occasion his call was accepted at the Hotel office/reception, he was informed that "We were out of the Hotel" which simply was not the case at all. And a daughter had great difficulty in contacting us also, resulting ultimately in the hotel allowing us to phone out at their expense. I suspect Cromlix is not a hotel in the more commonly accepted understanding of such commercial establishments but rather is run along the lines of a Country House where you approximate to an invited guest . However the hotel really should addess this "flaw" in an otherwise very pleasant establishment.
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 18-Oct-2010 (English)
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Customer Rating:
5/5 |
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We were upgraded to an amazing suite free-of-charge (presumably they had rooms available). Staff were fantastic, food was incredible, and the whole experience was wonderful.
My only possible criticism was that service at breakfast time was a little slow, but the restaurant was busy then so it's understandable.
It was quite a pricey treat, but certainly worth it!
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 5-Oct-2010 (English)
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Customer Rating:
5/5 |
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We had a wonderful stay at Cromlix House. The staff was warm and professional, the rooms and property are beautiful, and the food was some of the best we had throughout our whole trip in Scotland. All in all this was one of the most enjoyable hotel experiences my wife and I have had in the last few years. Thank you!
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 3-Oct-2010 (English)
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Customer Rating:
5/5 |
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very relaxed atmosphere, very good quality food
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From:
George Steinhardt
(United States)
Submitted on 28-Aug-2010 (English)
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Customer Rating:
5/5 |
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A wonderful refuge after a tiring day of Scottish roads! And the food!
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From:
PAUL HARRISON
(Scotland)
Submitted on 27-Aug-2010 (English)
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Customer Rating:
5/5 |
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I rate this hotel top of my list,that's why we're coming back next year.
the house is situated in a middle of a vast estate,the service in the house from all staff is first class and set to very high standard and 10/10 for the meals.
On behalf of my wife and I like to thank everybody for a very delightful and pleasant stay thanks.
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 19-Aug-2010 (English)
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Customer Rating:
5/5 |
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An extremely high quality experience. 1st class staff, an ideal spot for a romantic break. Extensive beautiful gardens, with swans in the lake.
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From:
John Reid
(Scotland)
Submitted on 18-Aug-2010 (English)
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Customer Rating:
5/5 |
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Our stay at Cromlix far exceded our expectations. Our suite was very spacious and extremely comfortable. We could not fauld either our dinner or breakfast and the staff were friendly and helpful but unobtrusive. A magnifying mirror would have been welcomed in the bathroom by those of us whose eyesight is not a good as it once was. All in all, a memorable experience.
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 29-Jul-2010 (English)
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Customer Rating:
5/5 |
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We could find no fault with our stay. The staff were extremely helpful and pleasant, the food first class and accomodation very comfortable.
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From:
John Sallis
(Scotland)
Submitted on 26-Jul-2010 (English)
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Customer Rating:
5/5 |
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A charming hotel set in beautiful surroundings. Very comfortable rooms - the staff were friendly and the food in the restaurant delicious - certainly one of the best fillet steaks I have ever had and the rest of the menu was excellent. The breakfast was equally impressive - I would have no reservation in recommending this hotel to anyone and when in the area again we will certainly revisit.
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From:
tim hopkins
(United Kingdom)
Submitted on 23-Jul-2010 (English)
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Customer Rating:
4/5 |
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Excellent service and food. Wil definitely recommend to others.
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From:
steven spencer
(Scotland)
Submitted on 18-Jul-2010 (English)
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Customer Rating:
5/5 |
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One of the most relaxing nights of my life.Food was exeptional,staff were so friendly and attentative.Will be returning soon.
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 11-Jul-2010 (English)
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Customer Rating:
5/5 |
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Many thanks for making my parents ruby anniversary so special. From my first enquiry call to the moment we left the hotel the service was outstanding; the staff were all really helpful polite, efficient & friendly. The afternoon tea was fantastic with a great selection of cakes (the chocolate eclairs and lemon cake were particular hits!) and my parents had a great overnight stay in the Hotel and raved about the amazing suite, staff, dinner and breakfast as well. A big THANK YOU to everyone at the Cromlix....we'll no doubt be back and will certainly tell everyone how great Cromlix is.
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 8-Jul-2010 (English)
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Customer Rating:
5/5 |
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We really enjoyed the relaxed atmosphere within the hotel, the staff were excellent, all very friendly and helpful.
The food was also very good and the restaurant is highly recommended.
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From:
Kenneth George
(United Kingdom)
Submitted on 2-Jul-2010 (English)
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Customer Rating:
5/5 |
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Blissfully relaxing and comfortable home from home feeling. Staff were very welcoming and nothing too much trouble.
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From:
Stuart Coghill
(United Kingdom)
Submitted on 1-Jul-2010 (English)
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Customer Rating:
5/5 |
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Lovely setting & fantastic service. Dinner was a bit expensive but well presented & expertly served. Overall one of my favourite Hotels in UK
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 30-Jun-2010 (English)
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Customer Rating:
5/5 |
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very different from a Hotel, more Country House with servants,great!
lovely staff, food excellent. Quirky and old but that st the mood, very
relaxing.
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From:
lorraine allan
(United Kingdom)
Submitted on 22-Jun-2010 (English)
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Customer Rating:
5/5 |
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We decided to book this hotel for our anniversary after recommendation from a friend and we could not have asked for more. The staff were attentive, food fabulous and the room was more than we could have asked for. I would not hesitate to recommend this hotel to others.
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 21-Jun-2010 (English)
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Customer Rating:
5/5 |
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Best things about Cromlix house;- real, fresh flowers in our room and real paintings, prints and memrobila on the walls; windows that open; sheets and blankets instead of duvetss; loved our bathroom; calm, happy, genuinely friendly but decreet staff, great furniture and wonderful decor; lots of places to sit and read; rabbits in the lawn; I think this is one of my favourite hotels! only complaint is that the fried eggs for breakfast were over cooked! Do hope you continue with things as they are. Many thanks
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From:
Elaine Robinson
(Northern Ireland)
Submitted on 21-Jun-2010 (English)
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Customer Rating:
5/5 |
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We had a wonderful time at Cromlix House in what was beautiful surroundings. The facilities were lovely and breakfast was a real treat!!!
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From:
Stephen Davidson
(Scotland)
Submitted on 31-May-2010 (English)
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Customer Rating:
5/5 |
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fantastic staff and great location. The perfect place for a quiet hidaway weekend with the hotel grounds a bonus to go and explore. Would highly recommmend this hotel and have been to all my friends and family. We will be back.
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 23-May-2010 (English)
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Customer Rating:
5/5 |
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The hotel was wonderful as was the food, would definately recommend a visit.
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From:
Susan Shanley
(United Kingdom)
Submitted on 11-May-2010 (English)
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Customer Rating:
5/5 |
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Delightful place. so relaxing.
Dinner was excellent.
Can't wait to go back.
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From:
WALTER MCLEOD
(Scotland)
Submitted on 11-May-2010 (English)
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Customer Rating:
4/5 |
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Loved our stay, pity it was only for 1 night, worth every penny though. Excellent service and food.
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From:
Eric Pirie
(Scotland)
Submitted on 26-Apr-2010 (English)
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Customer Rating:
5/5 |
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Excellent, lovely area for long walks and nice and peaceful. Staff excellent, food superb.
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 20-Apr-2010 (English)
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Customer Rating:
5/5 |
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Cromlix presents a very high standard of hospitality. The suite was clean, comfortable and large; the staff attentive and professional; the food very good indeed. I left feeling relaxed and content.
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From:
Brian Howie
(Scotland)
Submitted on 17-Apr-2010 (English)
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Customer Rating:
5/5 |
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Fantastic experience, staff, room and food outstanding. we could not have asked for better
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From:
alan colquhoun
(Scotland)
Submitted on 14-Apr-2010 (English)
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Customer Rating:
5/5 |
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An absolutely beautiful hotel. Staff were exceptional as was the accommodation and the food. We got an internet upgrade so there was no question about value for money. We hope we'll be able to go back and enjoy this exceptional hotel.
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From:
Terrance Corrigan
(United States)
Submitted on 10-Apr-2010 (English)
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Customer Rating:
4/5 |
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My wife and I stayed at the Cromlix House last week during the Spring snowstorm. The facility was enchanting, the service excellent, and the food was delicious. We went there on a whim and were favorably impressed. I would highly recommend a visit. We'll definatley be back.
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 3-Apr-2010 (English)
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Customer Rating:
5/5 |
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I have visited this Hotel on 5 occasions over the past 2 years, usually with friends and colleagues to mark a retirement or special event. It has a wonderful location, with easy access from the central belt, and welcoming staff. I have been allocated different bedrooms each time and have looked in others occupied by friends. All are quite distinctive
with interesting quirks that make the experience of staying there different from other country house hotels. I am vegetarian and usually struggle to find other than the standard 'vegie' menu on offer, but the restaurant within the hotel is outstanding and meals have always been one of the highlights of my visits. I will return again before too long with another group of friends and I know I will not be disappointed.
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From:
margaret cowen
(United Kingdom)
Submitted on 18-Mar-2010 (English)
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Customer Rating:
5/5 |
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Excellent service, very warm inviting atmosphere on arrival. very warm and comfortable room with moulton brown toiletries.food first class.
have already recimmended this country hotel to others.
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 8-Mar-2010 (English)
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Customer Rating:
5/5 |
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Our stay was fantastic - great room, delicious food and excellent, friendly and efficient service from all staff. We will return and would reccomend the hotel to others.
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 21-Feb-2010 (English)
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Customer Rating:
4/5 |
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Great food, lovely suite, peace and quiet.
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From:
David Howarth
(Saudi Arabia)
Submitted on 29-Dec-2009 (English)
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Customer Rating:
5/5 |
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It was excellent, really enjoyed the stay
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From:
"Hotel Guest, details on file."
(Scotland)
Submitted on 22-Dec-2009 (English)
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Customer Rating:
5/5 |
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From:
Richard Brunton
(Scotland)
Submitted on 29-Nov-2009 (English)
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Customer Rating:
4/5 |
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 20-Nov-2009 (Spanish)
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Customer Rating:
5/5 |
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From:
Sheila Rankin
(Scotland)
Submitted on 17-Nov-2009 (English)
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Customer Rating:
5/5 |
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Comfortable, warm. clean hotel with welcoming staff. Dinner a liitle expensive £39 would have been a better price
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From:
Michael Pegg
(United Kingdom)
Submitted on 3-Nov-2009 (English)
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Customer Rating:
4/5 |
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Beautiful Location and extremely friendly staff
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From:
Ronald Wilkie
(Scotland)
Submitted on 1-Nov-2009 (English)
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Customer Rating:
5/5 |
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The accommodation, food and quality of service was exceptional
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 30-Oct-2009 (English)
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Customer Rating:
5/5 |
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Cromlix House was beautiful, clean, and very accomodating.
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From:
Hazel Murdoch
(Scotland)
Submitted on 15-Oct-2009 (English)
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Customer Rating:
5/5 |
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our stay at Cromlix house was lovely, if you are looking for a getaway from the towns and citys this is the place to go food was lovely staff very pleasant there was nothing I could say that was not lovely about Cromlix house
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From:
imre alexander toth
(China)
Submitted on 11-Oct-2009 (English)
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Customer Rating:
4/5 |
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Superbe house, great rooms and park. rates are attractive during teh week. Would not advise to stay for dinner: very expensive for a good but nothing to rave back home about
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From:
Slater Reynolds
(United Kingdom)
Submitted on 29-Sep-2009 (English)
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Customer Rating:
5/5 |
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From:
Colin Foster
(United Kingdom)
Submitted on 21-Sep-2009 (English)
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Customer Rating:
5/5 |
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Excellent
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From:
Chris and Ann Leach
(United States)
Submitted on 18-Sep-2009 (English)
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Customer Rating:
4/5 |
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Our accommodations were wonderful. The hotel staff makes the stay that much more enjoyable. They were very helpful and always had a pleasant smile to share with all the guests!
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From:
Blades Catherine
(United Kingdom)
Submitted on 8-Sep-2009 (English)
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Customer Rating:
5/5 |
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Lived up to the expectations from the website. Would recommend for a relaxing break in stunning surroundings.
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From:
Robert White
(United Kingdom)
Submitted on 20-Aug-2009 (English)
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Customer Rating:
4/5 |
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Excellent country house hotel. Our room was very spacious with amazingly comfortable bed. Superb food and service.
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From:
ann fraser
(United Kingdom)
Submitted on 30-Jul-2009 (English)
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Customer Rating:
5/5 |
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Lovely surroundings and excellent service. Staff attentive and generally knowledgeable on wide range of activities in area.
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From:
Urs Langenegger
(Switzerland)
Submitted on 22-Jul-2009 (English)
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Customer Rating:
4/5 |
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From:
Adrian GOODWIN
(Scotland)
Submitted on 21-Jul-2009 (English)
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Customer Rating:
5/5 |
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On hearing that it was our wedding anniversary, the staff upgraded us from a double room to a beautiful suit at no extra charge. We were overwhelmed. The service was impeccable and the food exquisite.
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From:
Alasdair MacLaughlin
(Northern Ireland)
Submitted on 19-Jul-2009 (English)
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Customer Rating:
5/5 |
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This was the finest experience we have enjoyed in any hotel. The food was perfect, comfort was unmatchable, and the staff were simply a joy - excellent attention to every detail. The grounds were so remote and quiet as to provide the perfect oasis for those wishing to withdraw from the constant noise and hurly burly of 21st century living. This was a'friendly' house, in every respect, and that hit you as you drove up the long and beautifully tended avenue. Our stay was also, incidentally, excellent value.
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From:
Rhona Anderson
(Scotland)
Submitted on 18-Jul-2009 (English)
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Customer Rating:
5/5 |
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A little bit of bliss! Delicious food and wonderful service from all staff. Beautiful location and very comfy bed!!
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