Average satisfaction rating out of 5
for this property among customers |
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-02
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Customer Rating:
4/5 |
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The hotel is absolutely fab they only have 2 adjoining rooms in the hotel and we were put into one of these and you could hear absolutely everything next door That is my only complaint The food & service was excellent |
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From:
deirdre munro
Submitted on
2008-02-24
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Customer Rating:
4/5 |
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I highly recommend this hotel the staff are A1. The ambiance superb. |
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From:
sean mari
Submitted on
2007-08-05
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Customer Rating:
5/5 |
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the hotel was beautiful and the staff were very helpful |
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From:
Jason Davis
Submitted on
2007-07-25
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Customer Rating:
3/5 |
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Upon making a booking through your reservation engine, your reservations staff should forward confirmation of the booking, the package and price, as well as information on your hotel, spa, golf etc....
Reception is not at all well sign posted and is hard to find. This is quite annoying when there is no porter service available and if is raining, as we had to get out of the car on a couple of occasions to try and find the correct entry point.
We had some treatments booked and when we arrived the receptionist did not give us a schedule of treatments nor did she show us where the spa was located.
The bar lacks soul and is very sterile. The choice of beers is very poor also - no Erdinger, Lech or other continental beers available.
Newspapers were very hard to come by.
The breakfast was fantastic and the service very good. As with the dinner, the restaurant staff were excellent, particularly the Polish girls, and the food was excellent. Excellent wine list also, and well priced.
The spa was very good, bit too small. Louise was really nice and informative. treatments were of a very high standard.
Overall an enjoyable experience but lakcing in attention to detail, particularly at reception. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-04-08
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Customer Rating:
4/5 |
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we ate in Restaurant - fab food. We expected a castle - old world - very modern - not really our style but very clean and quiet. |
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From:
Bernadette Shaughnessy
Submitted on
2007-03-13
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Customer Rating:
4/5 |
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nice hotel, stayed there for wedding, good wedding venue, food lovely |
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From:
"Anonymous guest, details on file."
Submitted on
2006-11-28
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Customer Rating:
4/5 |
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Very nice hotel in scenic location. Room spacious and comfortable. views from restaurant and bar stunning. dinner was excellent v good choice, good food and good service. Continental breakfast was good great choices, but cooked breakfast was re-heated. Had requested at time of booking an upper floor room but got ground floor even though hotel was very quiet the night we stayed. Spa was great even though we had no treatments. All in all a v enjoyable short break and hope to return in summer. |
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From:
Derek Burrowes
Submitted on
2006-09-11
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Customer Rating:
4/5 |
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New hotel, new staff.
Will improve as staff come up to speed. Atmosphere a bit sterile. Very good food and Very comfortable room.
Beautiful hotel and grounds. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-03-31
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Customer Rating:
5/5 |
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From:
"Anonymous guest, details on file."
Submitted on
2007-01-29
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Customer Rating:
4/5 |
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