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Inn at Ardgour ***
Ardgour, Fort William
go to hotel websitewww.ardgour.biz 		rooms from GBP£ 40!
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Average satisfaction rating out of 5
for this property among customers
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rating  4.3/5
based on 83 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

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From: IAN McNICOL (Scotland)
Submitted on 2009-11-19 		Customer Rating: 4/5
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comments very friendly welcome from all staff and management. service excellent
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From: Jackie Bagley (United Kingdom)
Submitted on 2009-11-08 		Customer Rating: 5/5
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comments Excellent hotel even with the power cuts. Service couldn't have been better
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From: Norman Scott (United Kingdom)
Submitted on 2009-11-04 		Customer Rating: 4/5
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comments Good beer, beautiful location.
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From: Leslie Moran (United Kingdom)
Submitted on 2009-10-09 		Customer Rating: 5/5
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comments We stayed for 2 nights and had a very pleasant stay.the Dinner menu is varied and all the meals we had were well cooked & well presented.The accomodation is excellent and the staff & management friendly.I would recommend anyone to stay here
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From: "Anonymous guest, details on file." (Australia)
Submitted on 2009-10-04 		Customer Rating: 5/5
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comments Excellent food, quirky location at the ferry crossing - adds cost but is also fun.
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From: "Anonymous guest, details on file." (Scotland)
Submitted on 2009-09-14 		Customer Rating: 5/5
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comments Perfect setting overlooking the loch - stunning scenery. Friendly people with comforable accommodation and good food.
Hotel Response:

Thank-you for your kind words.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2009-09-14 		Customer Rating: 4/5
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comments typical traditional Scottish inn. Very well-appointed bedrrom. Very friendly staff. Beautiful situation.
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From: Esmee Zuidema (Netherlands)
Submitted on 2009-09-13 		Customer Rating: 4/5
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comments Nice and clean rooms, beautifull views. Really nice residence lounge
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2009-09-11 		Customer Rating: 5/5
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From: Mike Helliwell (United Kingdom)
Submitted on 2009-09-09 		Customer Rating: 3/5
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2009-09-07 		Customer Rating: 1/5
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comments Warm reception but sadly the room was slightly damp and the previous occupant a smoker who had flaunted the notices. Food honest, staff very helpful. Dreadful weather did not help
Hotel Response:

We are very sorry you did not enjoy your stay with us. We have checked the room and found no sign of dampness. Perhaps the non-stop rain we have had for the previous six weeks had caused an overall dampness everywhere! As for the smoker, I fully appreciate your complaint. We try everything within our power to stop people smoking in the building, but some people are just selfish. The weather I can do nothing about....!! Once again, very sorry you did not enjoy your stay.
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From: Steve Hollingsworth (United Kingdom)
Submitted on 2009-09-06 		Customer Rating: 5/5
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comments Warm and friendly welcome, staff went out of their way to make our stay a memorable one. Fantastic room with stunning views. I'd come back for the breakfast alone. Well done the Inn at Ardgour. 5 star in my book.
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From: "Anonymous guest, details on file." (United States)
Submitted on 2009-09-03 		Customer Rating: 5/5
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comments Very helpful staff and owner. Great food and the rooms are very comfortable.
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From: neil wilkie (Australia)
Submitted on 2009-08-25 		Customer Rating: 4/5
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comments very nice large room and bathroom. Friendly service nice food.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2009-08-17 		Customer Rating: 2/5
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comments One of the rooms was very small. There was a lot of noise from the ferry siren starting at 6.30 in the morning. Breakfast was not great - porridge cold and sausages very poor quality. Not particularly friendly or welcoming staff. Food in restaurant expensive and not particularly good. Ferry was surprisingly costly and mounted up.
Hotel Response:

We are sorry you did not enjoy your stay with us. Your comments have been noted. One small point, why did you mention none of this at the time of your stay and allow us to put right what you found so abhorrent? Why, when you were here, did you say everything was fine when it clearly was not? We are confused.......
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From: Roland Chadwick (United Kingdom)
Submitted on 2009-08-16 		Customer Rating: 5/5
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comments Excellent location.Accommodation, food and service very good.
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From: "Anonymous guest, details on file." (Australia)
Submitted on 2009-08-08 		Customer Rating: 4/5
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comments Fabulous views from our room
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From: J.A. van Schijndel (Netherlands)
Submitted on 2009-08-06 		Customer Rating: 5/5
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comments only positive comments: welcome, accommodation
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From: JOHN VAN DER WALT (South Africa)
Submitted on 2009-07-17 		Customer Rating: 5/5
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comments Fantastic place to stay.
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From: "Anonymous guest, details on file." (Switzerland)
Submitted on 2009-07-13 		Customer Rating: 4/5
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comments Hosts were very helpful and nice.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2009-06-30 		Customer Rating: 5/5
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comments Breakfast and views were lovely. The noise of the ferry in the morning briefly every half hour was the only negative factor
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From: Stephen Arrowsmith (Canada)
Submitted on 2009-06-21 		Customer Rating: 4/5
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comments The Inn at Ardgour was an excellent spot and we found the owner and staff to be friendly and helpful. We would definitely return should we find ourselves in the vicinity.
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From: "Anonymous guest, details on file." (Canada)
Submitted on 2009-06-19 		Customer Rating: 4/5
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comments Rooms are very charming and clean; Staff are very friendly: Only drawback is the traditional scottish food - well enough done for what it is, but if you don't like meat and potatoes you won't find much to tempt you on the menu
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From: William Linsdell (United Kingdom)
Submitted on 2009-06-17 		Customer Rating: 4/5
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comments Friendly people and wonderful location
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From: Peter-Max Krueger (Germany)
Submitted on 2009-06-14 		Customer Rating: 5/5
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comments I learned a lot of about Single Malts, thnk You! Room was great, the view amazing!
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From: David Mackie (United Kingdom)
Submitted on 2009-06-12 		Customer Rating: 5/5
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comments Very friendly and helpful staff .We intend to return and would stay there again .
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From: Rainer Vaerst (Germany)
Submitted on 2009-06-06 		Customer Rating: 4/5
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comments very friendly staff
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2009-05-25 		Customer Rating: 3/5
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comments Food was very poor; no local sea food was used. Organisation of the restaurant was not good.Ground floor bedroom meant curtains had to be drawn so the wonderful Loch view was obscurred.
Hotel Response:

Thank-you for taking the time to review our Inn. Your comments have been noted and actions taken to ensure better organisation of the restaurant. All our seafood is local, sourced from a reputable fish merchant in Mallaig.
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From: Nigel Rayner (Thailand)
Submitted on 2009-05-25 		Customer Rating: 5/5
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2009-05-20 		Customer Rating: 5/5
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From: roy wetherall (Scotland)
Submitted on 2009-05-11 		Customer Rating: 4/5
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From: Eric Bertrand (Belgium)
Submitted on 2009-05-08 		Customer Rating: 4/5
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comments very nice location along a beautiful loch. Friendly service. Pleasant scotisch atmosphere
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From: Caroline Sturdy (United Kingdom)
Submitted on 2009-05-05 		Customer Rating: 5/5
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2009-05-04 		Customer Rating: 5/5
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comments We found the Inn by accident as a result of a bad review for a Fort William establishment and were directed to the Inn by other Trip Advisor recommendations. We are really glad we did, it did not disappoint. Our large room overlooked the loch and ferry. It was clean and comfortable. The breakfasts are superb. The best we have had anywhere. Freshly cooked using the very best quality food. The evening meals are good standard pub food but high quality. The menu doesn't change night on night and was OK for two evenings but not for three. The service is excellent our waitress Sammy always had a happy smile on her face. To get across the loch to the Inn you need to use the Corran car ferry. It is only 200 yards and the ferry is frequent. We had assumed it would cost £2-3 a trip but in fact it is £6.40 which adds up after a few days. We never had to queue but in summer I imagine you may have to. But don't let this put you off this is a wonderful and welcoming place to stay and our short break really recharged our batteries. If we return to this area we won't be looking elsewhere.
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From: "Anonymous guest, details on file." (Ireland)
Submitted on 2009-05-01 		Customer Rating: 5/5
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comments We had a wonderful stay at the Inn at Ardgour over Easter.Our every need was accomadated including providing us with a takeaway brekfast when rushing to make the ferry, at a time when the kitchen was at full tilt.
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From: "Anonymous guest, details on file." (United States)
Submitted on 2009-04-25 		Customer Rating: 5/5
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comments Superb in every respect. We loved our stay and wished we had been able to stay longer.
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From: Mike Decloedt (Belgium)
Submitted on 2009-04-24 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2009-04-22 		Customer Rating: 5/5
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comments Excellent service and friendly atmosphere.
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From: PEDRO IGNACIO MENDIZABAL (Spain)
Submitted on 2009-04-20 		Customer Rating: 4/5
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From: Francis Colin Spour (United Kingdom)
Submitted on 2009-04-19 		Customer Rating: 4/5
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From: Thomas Smith (United States)
Submitted on 2009-03-28 		Customer Rating: 5/5
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comments Superb hospitality, pub, dining and dinner food. Peaceful, halcyonic setting. Great way to visit Mull and Iona and see part of Scotland not typically seen. Barman very skilled at helping neophytes choose whisky. Read down to the last part about taking the ferry across the Loch so it is not a surprise. It is absolutely worth a 5 minute ferry ride to get to this scenic and isolated part of Scotland, where you will be treated royally.
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From: Pauline Renney (United Kingdom)
Submitted on 2009-03-26 		Customer Rating: 3/5
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comments Our stay at Ardgour was very enjoyable and the staff there were extremely friendly and welcoming but I thought that the the rooms and gerneral accomodation could do with a facelift.
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From: John Dawes (Scotland)
Submitted on 2009-03-26 		Customer Rating: 5/5
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comments We both had a fantastic 2 days during our stay at the Inn At Ardgour. The staff made us feel very welcome and the accomodation and the food was excellent. We will definately be returning !
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From: Carole Lockett (United Kingdom)
Submitted on 2009-02-05 		Customer Rating: 5/5
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comments A wonderful place to stay, location, accommodation, food. The owners and family of the Inn at Ardgour were so friendly and welcoming, it was an absolute pleasure to stay there. This was my first visit to Scotland and my husband and I loved the places we visited and the people we met. We cannot wait to return and The Inn at Ardgour is most definitely on the list.
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From: Alan Wilson (United Kingdom)
Submitted on 2009-01-31 		Customer Rating: 5/5
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comments Very enjoyable stay with great breakfasts and very attentive service from the owners
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2009-01-12 		Customer Rating: 5/5
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comments We very much enjoyed our stay at the Inn at Ardgour, the food was good and everyone was very friendly.
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From: Robert Kirby (United Kingdom)
Submitted on 2009-01-10 		Customer Rating: 4/5
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comments All the staff were very friendly and helpful. the setting was beautiful and peaceful, and the breakfast was the best we have ever been served.
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From: Roy Johnson (United Kingdom)
Submitted on 2009-01-06 		Customer Rating: 4/5
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comments Made welcome by family who own this establishment
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From: Douglas Bromley (France)
Submitted on 2008-12-29 		Customer Rating: 4/5
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comments A welcoming inn with good food and drink. Exellent bedroom.
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From: John Fairclough (United Kingdom)
Submitted on 2008-12-21 		Customer Rating: 5/5
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comments wonderful,staff,food,accommodation need I say more BRILLIANT
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From: Aidan Mullan (Scotland)
Submitted on 2008-12-01 		Customer Rating: 5/5
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comments The Inn was excellent. From driving off the ferry to stepping in the door of the Inn it felt like you where stepping back in time. Helpful, friendly staff made the whole experience very pleasant. Our room was small but perfectly formed with a stunning view. The small modern bathroom very clean with an excellent shower. We also ate in the restaurant and the food was simple but of a high quality. Give me this over any aneamic chain hotel anyday.
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From: Elizabeth Gibbins (United Kingdom)
Submitted on 2008-11-25 		Customer Rating: 5/5
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comments We arrived for our stay much later than we had originally thought. The staff at the inn where very understanding and helpful when we phoned to say we would be late, and also when we eventually arrived.
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From: "Anonymous guest, details on file." (Canada)
Submitted on 2008-11-19 		Customer Rating: 3/5
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comments Getting to the Inn turned out to be quite a problem. Due to bad weather the ferry didn't run that day and there were no sign to warn us of this situation, only a nice gentlemen living nearby who saw us waiting and drove to the dock to warn us. So our 2 minutes ferry ride turned into a 62 km trip around the loch, including 32 km of single lane road in the pouring rain with a lot of on coming traffic. So much for the romance of sailing to the hotel... On arrival the room was only booked for 2 although I had booked a triple room, but that was quickly corrected. Food in the bar is very average and they were out of everything that interested us (ie everyhing not frozen). I would expect it to be better in the high season. Room was confortable and clean, however the ferry dock is just accross the street and it felt like it was docking at the foot of the bed. We could hear the alarm every time it would lower its ramp the next morning (it starts running around 5 AM). Very noisy also from all the delivery trucks and commuters driving on and off! Good, substantial breakfast and helpful staff.
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From: Sajjad Najafi (United Kingdom)
Submitted on 2008-11-13 		Customer Rating: 5/5
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comments The hosts were extremely hospitable despite our late arrival due to traffic. Rooms were clean and well maintained. Staff were friendly.
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From: Paul Ryan (Scotland)
Submitted on 2008-11-11 		Customer Rating: 5/5
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comments lovely quaint inn, nice warm comfy rooms, great cooked breakfast and good bar/restaurant food. don't let the very short ferry put you off - they run every 30 mins or more till 9pm ish and it takes 2 mins. will definitely be back
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From: Timothy ACourt (Netherlands)
Submitted on 2008-11-10 		Customer Rating: 4/5
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comments Fantastic stay. Great food and very charming hotel. Perfect setting overlooking the loch. Could have told us the hotel wasn't in Fort William and the area had no shops etc.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2008-11-09 		Customer Rating: 4/5
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comments Fantastic location and good room. The food was fine. Would stay here again.
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From: David Holdsworth (Gibraltar)
Submitted on 2008-11-04 		Customer Rating: 5/5
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comments Really friendly staff, with an overall nice atmosphere, witha good bar and good food. I would love to return.
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From: "Anonymous guest, details on file." (Scotland)
Submitted on 2008-10-24 		Customer Rating: 5/5
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comments Warm welcome, friendly atmosphere and excellent food. Highly recommended.
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From: Robert Leicester (Scotland)
Submitted on 2008-10-23 		Customer Rating: 5/5
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comments The hotel lived up to my expectation in every way. It was just as picturesque as it looks in the photos on the web site. The rooms were excellent and nicely furnished, the food and restaurant were very good. the staff were all pleasant and helpful. I would certainly visit again. Definitely 11 out of 10
(This review has been edited)
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From: david birkett (United Kingdom)
Submitted on 2008-10-10 		Customer Rating: 5/5
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comments a warm welcome in a relaxed hotel with stunning scenary
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From: John Campbell (United Kingdom)
Submitted on 2008-10-01 		Customer Rating: 2/5
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comments The setting wasn't quite what I expected and the ferry was far busier than I had thought although it did not cause any problem, other than traffic. We did not really appreciate having to sit in the bar prior to being sat in the dining room.
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From: Nick Seel (United Kingdom)
Submitted on 2008-09-22 		Customer Rating: 4/5
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comments Friendly efficient staff, comfortable accommodation, good restaurant, good car park, superb location, pleasant public bar.
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From: David Sanderson (United Kingdom)
Submitted on 2008-09-15 		Customer Rating: 3/5
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comments pleasant location,decor could do with updating, as could the food.I would not have paid the full price for this hotel
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From: peter bunt (United Kingdom)
Submitted on 2008-09-10 		Customer Rating: 5/5
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comments A very pleasurable stay. The Alexander family were very friendly hosts. Great views of Loch Linhe, good home cooked food, all in all a really relaxing place to stay.
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From: Andrew Burnside (United Kingdom)
Submitted on 2008-09-06 		Customer Rating: 5/5
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comments Friendly and helpful staff put the icing on a pleasant stay. Other hoteliers should take note.
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From: Werner Gerber (Switzerland)
Submitted on 2008-09-01 		Customer Rating: 5/5
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comments Durch einen Irrtum wurde unsere Buchung im Hotel einen Tag später eingetragen. Bei unserer Ankunft wurde der Fehler entdeckt. Das Personal des Hotels gab sich darauf alle erdenkliche Mühe, für uns eine gute Ersatzunterkunft zu finden was auch sehr gut klappte. Wir waren mit dem Service sehr zufrieden. Fehler können ja mal passieren.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2008-08-30 		Customer Rating: 1/5
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comments I don't expect to wait for 1 hour for my cooked breakfast. The excuse that guests shouldn't all come to breakfast at the same time doesn't wash!
Hotel Response:

All our breakfasts are cooked fresh to order. No pre-cooking and re-heating is done. If twenty+ guests order breakfast within fifteen minutes (as happened on the morning of your stay), there will be delays. The longest wait on the morning of your stay was 46 minutes (all cooking orders are monitored for time and this forms a part of the kitchen staff bonus structure). This must have been you and I am sorry for the delay.
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From: Katrina Carter (United Kingdom)
Submitted on 2008-08-26 		Customer Rating: 4/5
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comments lOVELY LOCATION. A RELAXED AND FRIENDLY PLACE TO STAY
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From: Lisa Stephenson (Scotland)
Submitted on 2008-08-14 		Customer Rating: 5/5
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comments lovely clean room and very friendly helpful staff
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From: "Anonymous guest, details on file." (United States)
Submitted on 2008-07-04 		Customer Rating: 3/5
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comments We had a nice evening at the Inn, with a quiet dinner and a few drinks at the pub. It was nothing fancy, but more than sufficient for a night in the highlands.
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From: Carolyn Callow (United Kingdom)
Submitted on 2008-06-04 		Customer Rating: 4/5
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comments Good accommodation; beautiful area; food not quite as good as expected.
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From: stephen mills (United Kingdom)
Submitted on 2008-05-25 		Customer Rating: 4/5
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comments The setting is absolutely superb and bedrooms with unobstructed views of the Loch. Accommodation is fairly basic but relatively clean. Breakfast is plentiful with helpings to fill even the hungriest of people. Lively but small bar in the evenings. Not the best of nights sleep as we had a room next to a drunken quarrelling couple - not the hotels fault though. Staff very friendly and helpful.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2008-05-12 		Customer Rating: 2/5
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comments Basic but friendly. Food was very average. Decor dated and bed uncomfortable. Over priced for what it was.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2008-05-11 		Customer Rating: 4/5
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comments breakfast was ridiculously slow evening meal was very good though.
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From: MR L WELCH (Scotland)
Submitted on 2008-05-07 		Customer Rating: 4/5
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comments a larger evening menu would have been nice. breakfast was 5 star great choice. drinks to expensive no one in resident lounge only ourselves for 3 nights
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From: David Stubbings (South Africa)
Submitted on 2008-04-20 		Customer Rating: 4/5
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comments A concession for the cost of the ferry would have been welcomed as this is perhaps a hidden cost of the stay at the Inn. I would recommend stayiing at the Inn at Ardgour to anyone.
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From: S Tindall (United Kingdom)
Submitted on 2008-04-08 		Customer Rating: 5/5
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comments Freindly and homely atmospere. Stunning view, The rooms are clean and comfortable. Love the big breakfast with Haggis!! Will stay here again.
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From: "Anonymous guest, details on file." (Scotland)
Submitted on 2007-07-22 		Customer Rating: 5/5
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comments Excellent food, friendly staff, good sized family bedrooms.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2009-04-16 		Customer Rating: 4/5
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From: Robert George (Scotland)
Submitted on 2009-03-01 		Customer Rating: 5/5
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2008-09-22 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Germany)
Submitted on 2008-08-29 		Customer Rating: 4/5