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Ballachulish Hotel ***
, Ballachulish
go to hotel websitewww.ballachulishhotel.com
rooms from GBP£ 55!
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Average satisfaction rating out of 5
for this property among customers
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rating  4.4/5
based on 91 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages

 
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 13-Jun-2011 (English)
Customer Rating: 3/5
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From: Ernst Heijne (Netherlands)
Submitted on 5-Jun-2011 (English)
Customer Rating: 3/5
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From: "Hotel Guest, details on file." (Germany)
Submitted on 4-Jun-2011 (English)
Customer Rating: 5/5
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From: William Sutton (United States)
Submitted on 30-May-2011 (English)
Customer Rating: 4/5
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comments Very friendly staff and comfortable rooms. I enjoyed my stay
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 28-May-2011 (English)
Customer Rating: 4/5
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comments Lovely hotel, great food. There appeared to be some confusion over the free starter in the advanced offer. It offered a free starter with any two course meal, when in fact the receptionist suggested it meant with any three course meal, rather ambiguous.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 23-May-2011 (English)
Customer Rating: 5/5
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comments We were bringing our friends to see the Scottish highlamds. We wanted to stay in a place where the food would be good, the rooms comfortable and the atmosphere welcoming. We were not dissapointed. In fact we were pleasantly suprised! Staff were really helpful, the rooms were ovely, the food in the restaurant was really good and we generally had a great time! Thankyou!
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From: Keith Robertson (Scotland)
Submitted on 23-May-2011 (English)
Customer Rating: 5/5
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comments excellent stay with your friendly staff
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 23-May-2011 (English)
Customer Rating: 4/5
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comments We had a very pleasurable and relaxed stay at Ballachulish. The staff were exceptionally friendly from the outset, our room for 3 was very clean and well appointed, and we were impressed by the food. We look forward to returning soon.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 16-May-2011 (English)
Customer Rating: 3/5
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comments Room was large with a large bathroom. Much better than expexted. However, the breakfast was not good - in fact the worst we had in our week long trip to Scotland.
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From: stephanie MARAIS (France)
Submitted on 13-May-2011 (French)
Customer Rating: 5/5
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comments Nous avons eu de la chance d'etre upgradé et nous avons passé un merveilleux séjour gracer à la chambre spacieuse avec la vue sur la mer.
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From: Ian Dear (United Kingdom)
Submitted on 13-May-2011 (English)
Customer Rating: 4/5
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comments The position of the room overlooking the lock was excellant, the bottle of sparkling wine appreciated. The bedroom and facilities were very good. The two coach parties at breakfast did detract from the experience. Would we stay again? would we recommend this hotel ? YES
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From: John McAnna (Scotland)
Submitted on 9-May-2011 (English)
Customer Rating: 5/5
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comments My wife and I enjoyed a 2 night break at the Ballachulish Hotel, the room was comfortable and clean,we had dinner in the hotel on our first night and were pleased by the politeness of the staff and speed of service, the 3 coure meal was excellent. The hotel is set in a stunning location with great views from our room and we were lucky enough to have had excellent weather during our stay, a great base for exploring the Highlands of Scotland. We will definately return to the Ballachulish Hotel next time we will book in advance to take advantage of the special offer's.
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From: Sukhi Latif (Scotland)
Submitted on 3-May-2011 (English)
Customer Rating: 4/5
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comments We had a great stay for our 1st Wedding Anniversary - the Ballachulish Hotel is in a lovely, peaceful location, we got a good offer which included a free Upgrade to a room with a Jacuzzi and view. The Staff were very helpful, the Room clean and spacious. The food in the Bistro was well presented and tasty, the Restaurant Manager very friendly. We had a little problem with the deposit we had paid not being taken off the amount at the end when we checked out, but this was promptly resolved the same day. We will definitely be returning here soon!
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From: "Hotel Guest, details on file." (France)
Submitted on 3-May-2011 (French)
Customer Rating: 4/5
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comments Hôtel symphatique en bordure de Loch. Diner et petit déjeuner de qualité et vue exceptionelle sur le loch. Par contre confort du lit à revoir.
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From: "Hotel Guest, details on file." (Australia)
Submitted on 30-Apr-2011 (English)
Customer Rating: 5/5
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From: Mark Sweeting (Scotland)
Submitted on 28-Apr-2011 (English)
Customer Rating: 5/5
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comments excellent 1 night stay. Room, location and view great, food good plus sparkling wine on arrival (why could we not take this complimentrary bottle to dinner?_ and free golf.
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From: jane cockburn (Scotland)
Submitted on 26-Apr-2011 (English)
Customer Rating: 4/5
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comments Nice hotel with great loch view, restaurant food well presented and decent menu, staff friendly, would recommend.
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From: Scott Taylor (Scotland)
Submitted on 25-Apr-2011 (English)
Customer Rating: 5/5
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comments The staff are very friendly, warm and welcoming, always willing to help. The hotel is very comfortable and clean, the food is to die for, great quality and very well cooked. The location is out of this world and the Ballachulish Hotel is a great Hotel for families, their attention to detail is second to none, we will be back, thank you very much for making our 10th wedding anniversary so special.
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From: Nigel Tozer (United Kingdom)
Submitted on 24-Apr-2011 (English)
Customer Rating: 3/5
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From: Fiona Green (United Kingdom)
Submitted on 16-Apr-2011 (English)
Customer Rating: 4/5
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comments The location, hospitality and food was excellent. My only criticsm is that the hotel rooms decor is tired and in need of attention. Smaller things like the toilet not flushing problem and the shower could have done with an upgrade.
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From: Malcolm Wright (United Kingdom)
Submitted on 16-Apr-2011 (English)
Customer Rating: 5/5
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comments We stayed at the Ballachulish Hotel on the first night of a 5 day tour. The other 4 hotels were all very good in their own way but the Ballachulish Hotel was definitely the best value for money hotel that we stayed in.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 3-Apr-2011 (English)
Customer Rating: 4/5
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comments A very warm welcome, Staff were very friendly and helpful, we ate in the hotel, for the duration of our stay there was adequate choice on the menu, the food was very nice. The room was lovely, the only thing that let it down slightly was the shower, it had little or know pressure of water and wasn't very warm, but there was a bath it made up for that. The scenery is breathtaking from the windows of the restaurant, what a beautiful place, lots to see and explore, who needs to go abroad well worth a visit! We would certainly recommend the Ballachulish Hotel.
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From: David Wright (United Kingdom)
Submitted on 3-Apr-2011 (English)
Customer Rating: 5/5
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comments Fantastic stay and will be booking again for later in the year. Best wishes Dave & Laura
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From: Eunice MacLeod (Scotland)
Submitted on 3-Apr-2011 (English)
Customer Rating: 5/5
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comments The only comment I would make is the lack of insulation in the new block. Floors creak very badly which is a bit off-putting. Other than that the hotel is wonderful. Dinner and breakfast are great, plenty of choice and very well cooked and presented. Would stay here again.
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From: "Hotel Guest, details on file." (Netherlands)
Submitted on 29-Jun-2010 (English)
Customer Rating: 4/5
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comments Beautiful old house and rooms.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 28-Jun-2010 (English)
Customer Rating: 5/5
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comments We had a very relaxing stay at this hotel, very helpful and friendly staff, excellent food and a very comfortable room.
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From: Ann Lyon (Scotland)
Submitted on 13-Jun-2010 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 10-Jun-2010 (English)
Customer Rating: 4/5
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comments Our stay was very nice. Room was very cosy and comfortable with a good view over looking the loch. Food was excellent and staff/service was good (a little hard to understand at times!, to be expected) and restaurent very nice and clean. All other rooms, enterance hall,bar area and sitting rooms all very nicely decorated and clean. We would stay again and recommend it to others to do so.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 6-Jun-2010 (English)
Customer Rating: 4/5
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comments very helpful friendly staff. beautiful surroundings. good food. hope to return. many thanks!
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 23-May-2010 (English)
Customer Rating: 4/5
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comments Entirely satisfied
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From: "Hotel Guest, details on file." (Sweden)
Submitted on 21-May-2010 (Swedish)
Customer Rating: 4/5
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comments genuin äldre miljö med god förbokad meny samt frukost.Bra och vackert läge intill huvudväg
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 9-May-2010 (English)
Customer Rating: 4/5
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comments we really liked our room in spite of the lack of a lift (204). we plan to stay again and ask for the same room!
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From: Johannes Casparie (Netherlands)
Submitted on 30-Apr-2010 (English)
Customer Rating: 4/5
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comments L.S. The views are stunning, the room was nice, the food was excellent. The service c.q. staff, needs improvement. Overall we are satisfied.
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From: James Grant (Scotland)
Submitted on 26-Apr-2010 (English)
Customer Rating: 4/5
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comments TV didn't work. Somebody had been playing around with it and hadn't connected the aerial lead. Hotel assistant fixed it for me quite quickly. Generally satisfied with standard of service in reception and dining room. Quality of food variable - Cullen Skink excellent but venison casserole mediocre. Good breakfasts though (choice and quality) and porridge was properly made with a little salt.
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From: Brian Prince (United Kingdom)
Submitted on 26-Apr-2010 (English)
Customer Rating: 4/5
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comments A warm welcome was given on our one night stay, worth the extra for the views over Loch Linnhe. It is a good stopping point for venturing further into the West of Scotland to experience the exceptional beauty of the area.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 25-Apr-2010 (English)
Customer Rating: 4/5
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comments Meal was lovely and staff were very helpful! Room was very cold on arrival and after waiting an hour for heating, nothing was happening. Reported this to member of staff who were very halpful and gave us a heater for our room which soon warmed up. Hotel was set in a nice location. Would reccomend to friends and family :)
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From: "Hotel Guest, details on file." (Germany)
Submitted on 18-Apr-2010 (German)
Customer Rating: 5/5
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comments Alles war perfekt. Das Zimmer mit Himmelbett, die Umgebung, das Essen, der Service. Wir waren rundum zufrieden.
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From: Natasha Larsen (United Kingdom)
Submitted on 12-Apr-2010 (English)
Customer Rating: 5/5
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comments Had lovely stay, and food was very good, room was lovely and special room requests were met. views were amazing as was location for exploring. Only thing i will say is that i paid a deposit online and this wasnt taken off the bill when i paid - realised when i have got home - it was only about £15, of which would be nice to get back or at the very least be given to the staff as a tip, not just lost in the booking system. However, i would stay here again, and certainly recommend it.
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From: Christopher Tovey (United Kingdom)
Submitted on 5-Apr-2010 (English)
Customer Rating: 5/5
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From: Stella Thomas (United Kingdom)
Submitted on 28-Mar-2010 (English)
Customer Rating: 5/5
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comments Sited in a beautiful spot overlooking the Loch. You can get out into the most wonderful scenery within a few minutes. The hotel is comfortable,warm, and welcoming,the food was good too.This has been our second stay ,but hopefully won't be our last!
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 24-Mar-2010 (English)
Customer Rating: 3/5
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comments Very friendly and helpful staff. The leisure facilities at the Isle of Glencoe sister hotel were excellent. We enjoyed our stay very much.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 15-Mar-2010 (English)
Customer Rating: 4/5
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comments Lovely hotel in a picturesque location. Excellent restaurant too.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 7-Mar-2010 (English)
Customer Rating: 3/5
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comments The staff were very friendly but the food in the restaurent was overpriced and not that great. The room was very nice and had a superb view. The spa facilities at the sister hotel were nice too. However, we left an electric toothbrush in the bathroom and when we called to see if it was still there, it wasn't there!! The overall stay was quite expensive, especially for a sunday night but it was a lovely part of the world and the hotel was furnished beautifully too with roaring fires and opulant interiors.
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From: Ian Currie (Scotland)
Submitted on 2-Mar-2010 (English)
Customer Rating: 3/5
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comments The hotel is in a superb position and is a jewel in the west coast. The staff are friendly and helpful. The rooms are comfortable, although the beds could do with a little updating.My only critique is that the chefs ability and the menu do not match. bearing in mind that they have local competition with an award winning chef then I would have expected more attention to this area. With customers expecting better than average food from hotels now and with number of young chefs looking to make a reputation, then this is an easy problem to resolve and I would be glad to return that being the case.
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From: Kitty Barden (Ireland)
Submitted on 27-Feb-2010 (English)
Customer Rating: 5/5
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comments Very helpful,friendly staff. Lovely, warm atmosphere.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 23-Feb-2010 (English)
Customer Rating: 5/5
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comments Fantastic food, excellent service and superb surroundings. Couldn't fault it.
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From: kate latimer (Scotland)
Submitted on 16-Feb-2010 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (France)
Submitted on 16-Feb-2010 (French)
Customer Rating: 4/5
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comments Hotel de charme agréable et bien situé. Rapport qualité/prix honnete. Wifi gratuit dans tt l'hotel.
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From: Lilian Davidson (United Kingdom)
Submitted on 15-Feb-2010 (English)
Customer Rating: 5/5
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comments Our stay at the Ballachulish Hotel was wonderful. Everything was perfect for us - the food, service and room. We felt welcome and looked after without being suffocated. Thank you all for an amazing week. Lilian Davidson
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From: Lynsey Philp (Scotland)
Submitted on 9-Feb-2010 (English)
Customer Rating: 4/5
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comments Great food, great views, great location, great staff!! The room and corridors were quite cold and could've done with a lick of paint - especially the tired looking corridors into the newer part of the building, but everything else made up for it. Would definitely stay here again and recommend it to others.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 2-Feb-2010 (English)
Customer Rating: 3/5
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comments Arrived early evening, lighting outside of hotel to main entrance very poor, pleasant/friendly check-in, didn't dine as we had made arrangements locally, magnificent building but decor now a little tired in places, bedroom comfortable, adequate size and facilities, however bathroom could have been cleaner, edgings of bath dirty, toilet seat not clean. Breakfast was excellent and service very good. Had to wait quite some time for dark haired receptionist to appear but pleasant enough when she did come. Overall a decent stay but with more attention to some details such as decor and additional fresh plants etc it would give this building the grander feel that it deserves. Would return on a similar sort of price structure that we paid.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 31-Jan-2010 (English)
Customer Rating: 5/5
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comments Excellent, service very good & friendly, food very high quality. We took our border collie and he was made very welcome.
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From: Shona Maxwell (Scotland)
Submitted on 29-Jan-2010 (English)
Customer Rating: 4/5
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comments If you are looking for a reasonably priced romantic getaway this is the perfect spot. Mountains and lochs in every direction, an oldy worldy ambience, basic accomodation with home comforts and a few extra's too (jacuzzi bath bug enough for 2!). The hotel bar and restaurant were well kitted out and the food was excellent both breakfast and dinner - we were so impressed we ate in the hotel restaurant 3 nights in a row to try out all the delights on offer! The staff did not mither us with fake friendliness but responded politely and asssited us with all requests. I personally loved the place, would highly recommend it and will probably return someday.
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From: Alan Paterson (Scotland)
Submitted on 25-Jan-2010 (English)
Customer Rating: 5/5
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comments Lovely hotel, nice staff wish I'd had more time to spend just hanging round the hotel.
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From: Stephen Johnston (Scotland)
Submitted on 14-Jan-2010 (English)
Customer Rating: 4/5
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From: Alexander Scott (Scotland)
Submitted on 9-Jan-2010 (English)
Customer Rating: 4/5
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comments I found the dining room on the cool side but it was extremely cold outside. Dinner on Hogmanay was lovely. The dining room lacks atmosphere but the staff were very attentive,
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From: Ann Kinnaird (Scotland)
Submitted on 6-Jan-2010 (English)
Customer Rating: 4/5
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comments We enjoyed a fabulous Christmas break at this hotel. The only criticism I have is that the heating should have been put on earlier as the room and en suite were extremely cold on arrival.
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From: mark vlokhoven (United Kingdom)
Submitted on 6-Jan-2010 (English)
Customer Rating: 4/5
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comments A large comfortable room with superb views, good food, cosy fires, late bar and attentive staff at a bargain price.
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From: David Rennie (United Kingdom)
Submitted on 31-Dec-2009 (English)
Customer Rating: 5/5
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comments The staff were just as good as the location - excellent!
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From: elizabeth anne beaton (Scotland)
Submitted on 20-Dec-2009 (English)
Customer Rating: 4/5
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comments we booked the hotel as our daughter has booked her wedding there . we had concerns before our stay, but the staff are exceptionally helpfull . the room was very comfortable and food excellent. we would reccomend it to any of our friends and family. many thanks for an enjoyable stay .
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From: Frederick Benett (United Kingdom)
Submitted on 14-Dec-2009 (English)
Customer Rating: 5/5
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comments Great views over the loch from the breakfast room. Good Value.
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From: lisa bechelli (Scotland)
Submitted on 30-Nov-2009 (English)
Customer Rating: 4/5
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comments clean, tidy, friendly staff, good value for money. Although at dinner when we were given the menu and made our choices, there was not much choice left, perhaps buy more stock. other than that meals were lovely.
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From: ann duncan (Scotland)
Submitted on 30-Nov-2009 (English)
Customer Rating: 4/5
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comments A hotel with character with marvellous views
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From: Carol Ritchie (United Kingdom)
Submitted on 30-Nov-2009 (English)
Customer Rating: 5/5
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comments Lovely setting and wonderful views. Comfortable bedroom and public rooms. Helpful staff. Good value.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 28-Nov-2009 (English)
Customer Rating: 5/5
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comments Our stay at the hotel was welcoming. Staff were very helpful. Food good also. The room was very clean and spacious. The unusual lighting in the bathroom was nice and relaxing! Would stay there again in the future.
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From: Laura Hall (Scotland)
Submitted on 28-Nov-2009 (English)
Customer Rating: 5/5
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comments lovely hotel, food is fantastic views are amazing we'll definitely be back!
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From: JEAN MORGAN (United Kingdom)
Submitted on 24-Nov-2009 (English)
Customer Rating: 5/5
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comments The staff were very friendly and efficient.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 20-Jul-2009 (English)
Customer Rating: 4/5
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comments great deal for B&B which also includes a game of golf free of charge
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From: Gabrielle Hodge (Scotland)
Submitted on 19-Jul-2009 (English)
Customer Rating: 5/5
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comments The bar manager had called in sick so the hotel Manager had to step in. He manged this job admirably and he was his usual cheery ,helpful, courteous self. Hats off to the manager!
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From: Mari Kent (Scotland)
Submitted on 23-Mar-2009 (English)
Customer Rating: 5/5
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comments The staff were really friendly, nothing was too much effort for them to ensure that everything was perfect for you during your stay with them.
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From: George Sharp (United Kingdom)
Submitted on 9-Feb-2009 (English)
Customer Rating: 5/5
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comments The location is superb with wonderful views across the Lochs to the mountains. The accommodation is comfortable and welcoming in a traditional Scottish style. The staff are always friendly and helpful yet never intrusive. A lovely break.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 26-Jan-2009 (English)
Customer Rating: 4/5
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comments beautiful scenery even in poor weather. Breakfast good. Service fine.
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From: Jenna Oram (United Kingdom)
Submitted on 14-Jan-2009 (English)
Customer Rating: 5/5
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comments Clean rooms & common areas, fresh towels daily, lovely breakfast, and most importantly extremely friendly and helpful staff - I highly recommend this hotel!
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From: Simon Chapman (United States)
Submitted on 6-Jan-2009 (English)
Customer Rating: 5/5
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comments Wonderful staff, excellent restaurant, roaring fires and huge rooms. Could not have been better.
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From: Paul Hinks (Scotland)
Submitted on 6-Jan-2009 (English)
Customer Rating: 5/5
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comments A delightful Hotel and location - We stayed over Christmas and I thought that the Staff + service we excellent - special thanks to Frank + Wesley!
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 5-Jan-2009 (English)
Customer Rating: 5/5
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comments The staff were very friendly and helpful from Mairi at the front desk to the bar and restaurant staff
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From: Carol Mackenzie (Scotland)
Submitted on 1-Dec-2008 (English)
Customer Rating: 5/5
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comments As always very comfortable and welcoming
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From: CLARK MARGARET (Scotland)
Submitted on 29-Nov-2008 (English)
Customer Rating: 5/5
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comments very friendly staff
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From: Olivier Huriaux (Belgium)
Submitted on 17-Nov-2008 (English)
Customer Rating: 5/5
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comments Excellent hotel à tout point de vue.
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From: Maria Angeles Varela Luque (Spain)
Submitted on 30-Oct-2008 (English)
Customer Rating: 5/5
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comments FANTASTIC HOTEL.
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From: Kier Crawford (Scotland)
Submitted on 27-Oct-2008 (English)
Customer Rating: 5/5
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comments Very nice hotel good value with dinner b&b
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 24-Oct-2008 (English)
Customer Rating: 4/5
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comments The Ballachulish Hotel is the exact picture of a traditional scottish hotel. It has very traditional decor, extremely pleasent staff and some of the best food I've ever had. I found it a bit pricey since I am a student, but it was well worth the money. The surroundings are perfect, especially for a romatic trip.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 23-Oct-2008 (English)
Customer Rating: 5/5
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comments fabulous hotel, wonderful location and friendly staff. Great log fire.
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From: Wendy Williams (United Kingdom)
Submitted on 20-Oct-2008 (English)
Customer Rating: 4/5
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comments We had a lovely two night break at the hotel. The hotel staff were friendly and helpful and the stay was very good value for money. We would recommend the hotel to friends.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 15-Oct-2008 (English)
Customer Rating: 4/5
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comments Excellent room and food.
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From: Steven Wilson (Scotland)
Submitted on 12-Oct-2008 (English)
Customer Rating: 5/5
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comments Fantatsic hotel with lots of character and a homely atmosphere. Great staff - very helpfulo and freindly. Great position overlooking the loch..
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From: Lisa L Dunshie (United States)
Submitted on 7-Oct-2008 (English)
Customer Rating: 5/5
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comments We had wonderful entertainment with a bagpiper and highland dancers. An unexpected surprise.
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From: "Hotel Guest, details on file." (France)
Submitted on 30-Aug-2008 (English)
Customer Rating: 5/5
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comments excellent food and service at the restaurant. Loch view recommened for wonderful sunset views
(This review has been edited)
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From: Thomas MacInnes (Scotland)
Submitted on 22-May-2008 (English)
Customer Rating: 4/5
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comments The hotel is first class both in its location and its history. The restaurant food was extremely good and breakfast was very good indeed. the view from the dining room window across Loch Linnhe was outstanding. The rooms are large and spacious and very comfortable.
(This review has been edited)
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From: Lawrence Clark (Scotland)
Submitted on 14-Mar-2008 (English)
Customer Rating: 4/5
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comments Excellent room overlooking the loch and very good food indeed
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 16-Feb-2009 (English)
Customer Rating: 4/5