Dear Emina Vranjkovic, thank you very much for your nice comment regarding your stay at Hotel Fortuna City. We are looking forward to your next visit in our hotel. With best regards. Petr Konigsmark - Front Office Manager

Vážená paní Lisá, děkujeme že jste si pro Váš pobyt vybrala Hotel Fortuna City a věříme, že Vás v budoucnu budeme v našem hotelu moci opět přivítat. Děkujeme Petr Königsmark Front office manager

Dear Mr. Gabor, thank you very much for your stay at Hotel Fortuna City and short comment. The solution of problems with our heating system is in progress. We are looking forward to welcome you to our hotel again. With best regards Petr CHmelař Hotel director

Dear Mrs. Petrova, I would like to thank you for your nice comment concerning our receptionist Lenka. I will certainly share it with the staff, to motivate them to continue to offer great service. With best regards, Petr Königsmark - Front Office Manager

Dobrý den paní Biebricher, velice Vám děkujeme za Váš komentář. Na zdokonalování jazykových znalostí našich zaměstnanců průběžně a intenzivně pracujeme. Pevně věříme, že při další návštěvě již budou znát pokroky. Děkujeme. S přáním pěkného dne Petr Königsmark - Front Office Manager

Dear Piotr, thank you very much for you important comment. I will forward this information to the F/B manager of hotel Restaurant. We certainly look very forward to welcoming you back to our hotel. With kind regards. Petr Königsmark, Front office manager

Dear Mrs. Kassis, thank you very much for your comment and I firmly believe that you'll be stay in our hotel next time, you´re welcome. Best regards Petr Chmelař Hotel manager

Dear Mr. Frederiksen, thank you for taking your time to write your feedback about the Hotel fortuna City. I was glad to read, that you found our team members pleasant and helpful. I regret our breakfast choice did not meet your expectations. We are taking our guests' feedback with the highest importance, therefore, we will take your comment into consideration when future changes will be made. With best regards, Petr Konigsmark - Front Office Manager

Dobrý den pane Drobný, velice děkujeme za Váš komentář k Vašemu pobytu v našem Hotelu Fortuna City. Snažíme se, aby klienti byli maximálně spokojeni, proto probíhají, průběžně, částečné úpravy hotelového vybavení, včetně kompletní výměny oken. Jen pro Vaši informaci - prostor před restauarcí je již nekuřácký. Ještě jednou děkujeme a věříme, že při Vaší příští návštěvě budete spokojen. S pozdravem, Petr Chmelař, ředitel hotelu.

Dear Mrs. Barna, It is great plesure to read your very kind review of your visit at Hotel Fortuna City Prague. I informed our Housekeeping manager about your suggestion. Thank you very much. With best regards from Prague. Petr Königsmark - Front Office Manager

Dear guest, thank you very much for taking the time to share your feedback from your stay with us at Hotel Fortuna City Prague. I am very pleased to learn that you enjoyed your trip and stay. I would like to thank you as well for your negative comment, its important for us and I apologize for that inconvenient situation. We look forward to welcoming you back to our hotel. With best regards Petr Königsmark - Front Office Manager

Dear Krisztain Kristof, I would like to take this opportunity to thank you very much for your review following your stay at Hotel Fortuna City. I deeply apologize for selection of breakfast, your comments help us to provide a higher&better variation of food serving during the breakfast. We certainly look forward to welcoming your return in the very near future. Sincerly Petr Königsmark Front Office Manager

Dear Mr. Klepac, I would like to take this opportunity to thank you very much for sending us your complain. The reviews of our guests are much appreciated. We really apologize for inconveniences caused to you. Just for your information - we´re working on partly reconstruction of our hotel. We believe when you come next time to our hotel you will get much better experience and you will feel good. With best regards, Petr Chmelar Hotel director

Dear Mr. Svedsen, thank you very much for taking the time to share your feedback from your recent stay with us at Hotel Fortuna City Prague. The reviews of our guests are much appreciated. They help us to provide a higher quality services. We hope to be able to welcome you back at Hotel Fortuna City during your future trips to our country. Radek Loský - Front Office Manager

Dear Sir, I would like to take this opportunity to thank you very much for your kind review and comments following your recent stay at our hotel. Fortuna City Hotel also offers parking in hotel garage.It is an enclosed space and there is a guaranteed maximum safety of your vehicle. Parking in the garage will gladly arrange our hotel reception. Radek Loský – Front Office Manager.

Dear Mr. McCormack, I would like to thank you very much for your review and comments following your recent stay at our hotel. I'm very sorry about your unpleasant experience with our male receptionist. This man no longer works in our hotel. We have employed young and frindly female receptionist instead of him. Next time we would like to offer you a quit room to get good night's sleep. Radek Loský – Front Office Manager.