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Hotel Casa Marcello ****
Rasnovka, 783, 110 00 Prague 1
rooms from € 54!
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Average satisfaction rating out of 5
for this property among customers
space space space
rating  4.6/5
based on 108 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages

 
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From: "Hotel Guest, details on file." (Russian Federation)
Submitted on 17-Jan-2012 (Russian)
Customer Rating: 5/5
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comments Все понравилось.
Hotel Response:

Dear Mr.Bobrov, We higly appreciate that you enjoyed your stay at our hotel and we hope to welcome you here again, Best Regards Your hotel staff

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From: "Hotel Guest, details on file." (United States)
Submitted on 10-Jan-2012 (English)
Customer Rating: 5/5
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comments The Casa Marcello is a very charming hotel in a great location for exploring the Old City of Prague. The rooms were very comfortable and the staff was extremely helpful with all of our requests. We greatly enjoyed our stay and would gladly recommend it to anyone.
Hotel Response:

Dear Mr.Wayne, Thank you very much for your stay at our hotel and very nice comments,we hope you will be back soon. We look forward to your next stay, Best Regards Your hotel staff

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From: "Hotel Guest, details on file." (Switzerland)
Submitted on 18-Dec-2011 (German)
Customer Rating: 5/5
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From: Goran Malmberg (Czech Republic)
Submitted on 21-Nov-2011 (English)
Customer Rating: 4/5
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comments A very nice hotel with friendly staff
Hotel Response:

Dear Mr.Malmberg, Thank you for coming very often to our hotel and for nice comments. We look forward to see you soon again, Best Regards Your hotel staff

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From: elif oner (Turkey)
Submitted on 10-Nov-2011 (English)
Customer Rating: 5/5
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comments The building is very interesting, location of the hotel is perfect. The room was large, clean. The staff was very helpfull. It was a perfect 2 days stay.
Hotel Response:

Dear Mr.Oner, We are really very happy that you enjoyed your stay here and looking forward to your next booking. Have a nice time and see you soon, Best Regards Your Hotel Staff

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From: "Hotel Guest, details on file." (Denmark)
Submitted on 31-Oct-2011 (English)
Customer Rating: 5/5
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comments Very nicely located, super friendly and helpful staff, spacious and charming rooms. Would clearly recommend.
Hotel Response:

Dear Alexandre, We appreciate so much your nice comments,thank you for your stay and we hope you will come back, See you soon, Best Regards Your hotel staff

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From: "Hotel Guest, details on file." (Czech Republic)
Submitted on 30-Oct-2011 (English)
Customer Rating: 4/5
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comments A very good and rather charming hotel, well located, big and comfortable room, nice breakfast, very helpfull service.
Hotel Response:

Dear Mr.Maugest, Thank you for your stay at our hotel and we really appreciate nice comments you made.Looking forward to hearing from you soon again, Best Regards Your Hotel Staff

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From: Jeannette van Gameren (Netherlands)
Submitted on 24-Oct-2011 (English)
Customer Rating: 5/5
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comments It was perfect.
Hotel Response:

Dear Mrs.Van Gameren, Thank you for your stay here and for nice review, we hope you will come again, Best Regards Your hotel staff

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From: "Hotel Guest, details on file." (Brazil)
Submitted on 23-Oct-2011 (English)
Customer Rating: 4/5
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comments We really enjoyed our stay at Casa Marcello. Room #21 is large, very confortable, nicely decorated. Large bathroom with shower and jacuzzi. Great breakfast, tasteful and served in a pleasant room. Excellent location - calm neighborhood at walking distance from the old town. We enjoyed so much the hotel that we stayed there again when we returned to Prague 30 days after our first stay. At this time we stayed at room #32 - smaller and not as nice as the #21. But it was OK and the location and the breakfast were still great.
Hotel Response:

Dear Mrs.Terreri, We are happy you enjoyed your stay here and come again.Thank you for nice comments and hope to welcome you here again, Best Regards Your hotel staff

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From: "Hotel Guest, details on file." (Germany)
Submitted on 13-Oct-2011 (German)
Customer Rating: 4/5
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comments Gute Lage für Besichtigungen. Leider wurde keine Deutschen Fernsehprogr. ( ARD/ZDF); dafür aber Arabische,etc. angeboten. Zimmer waren in Ordnung, das Frühstück war sehr reichhaltig.
Hotel Response:

Dear Mr.Shackert, Thank you very much for your stay at our hotel and for your comments.We look forward to your next booking here,hope to see you soon again, Best Regards Your hotel staff

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From: Susan Dowe (Australia)
Submitted on 10-Oct-2011 (English)
Customer Rating: 5/5
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comments We had a lovely, quiet room at the Hotel. Very pleasant, helpful hotel staff who spoke good English. Great breakfast. Hotel exceeded our expectations and was good value in a central location..
Hotel Response:

Dear Mrs.Dowe, Thank you very much for your stay and such a nice review,we really hope you will be back and we will arrange free upgrade for you. best Regards Your hotel staff

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From: Wayne LOVE (France)
Submitted on 21-Sep-2011 (English)
Customer Rating: 5/5
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comments good location !!!!! what a breakie !!!!!! cant wait to come back !!!!!
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From: Jennifer Bouffard (Czech Republic)
Submitted on 19-Sep-2011 (English)
Customer Rating: 5/5
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comments lovely room good breakfast excellent location quiet helpful reception
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From: "Hotel Guest, details on file." (Norway)
Submitted on 11-Sep-2011 (English)
Customer Rating: 4/5
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comments Koselig hotel. Stille og rolig med god nærhet til sentrum av ting. Vennlig og behjelpelig betjening. Kommer til å bo der igjen.
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From: norbert benchetrit (France)
Submitted on 1-Sep-2011 (English)
Customer Rating: 4/5
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comments hotel de charme tres bien situé et calme.
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From: "Hotel Guest, details on file." (France)
Submitted on 30-Aug-2011 (French)
Customer Rating: 4/5
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comments Le personnel était très accueillant. La chambre était spacieuse et agréable , avec une belle vue. Seul soucis: les rideaux qui laissaient beaucoup passer la lumière le matin. Merci pour cet agréable séjour
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From: "Hotel Guest, details on file." (United States)
Submitted on 27-Aug-2011 (English)
Customer Rating: 4/5
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comments My seven night stay at Casa Marcello was comfortable and enjoyable. The staff was friendly and very helpful. The room I stayed in was clean, appeared to be newly renovated and had all necessary amenities. The breakfast buffet was excellent. The location is ideal in being in a quiet area of the city, yet within walking distance of the main tourist attractions and close to a metro station. When I return to Prague, Casa Marcello will be my choice of a place to stay. You can use: Jim, Santa Cruz, California, but not my full name
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From: "Hotel Guest, details on file." (Germany)
Submitted on 17-Aug-2011 (English)
Customer Rating: 5/5
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comments Nice room, very quiet location and importantly a good breakfast! The staff were always friendly and helpful. We would stay @ hotel casa Marcello again.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 8-Aug-2011 (English)
Customer Rating: 4/5
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comments Very pleased with the hotel especially the location. We were in the VERY top room though in the new building so a VERY long climb up but it was a lovely room once you got there. Good service all round.
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From: "Hotel Guest, details on file." (Norway)
Submitted on 6-Aug-2011 (English)
Customer Rating: 5/5
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comments Excelent hotel, that made our stay perfect!
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From: "Hotel Guest, details on file." (Luxembourg)
Submitted on 2-Aug-2011 (German)
Customer Rating: 4/5
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comments es war eine schöne ruhige Gegend. Das Zimmer auch schön gross und das Frühstück war auch okay. Das Hotel hat uns sehr gut gefallen und wir würden es auch noch einmal beziehen.
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From: "Hotel Guest, details on file." (United States)
Submitted on 13-Jul-2011 (English)
Customer Rating: 5/5
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comments Marvelous location and friendly, helpful staff helped make Prague one of our favorite cities. Casa Marcello's breakfasts rock!
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From: "Hotel Guest, details on file." (Germany)
Submitted on 7-Jul-2011 (German)
Customer Rating: 4/5
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comments Gute, ruhige Lage in der Altstadt. Frühstück ok.
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From: Eduardo Bolanos (Guatemala)
Submitted on 7-Jul-2011 (English)
Customer Rating: 5/5
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comments Hotel Casa Marcello is a well located hotel from the Old Town square, Jewish town and Charles Bridge. It's a quite place to rest and a charming place to stay. The rooms are clean, the staff is friendly and the restaurant provides a really delicious breakfast. I was there on June 18th, 2011 and I really enjoy to stay there, defenitely I wish to repeat my stay there. When I was there I felt like I was staying at my grandmother's house since it's a really cozy and comfortable place. The bathrooms are neat and clean, and you are provided with internet and a computer in the lobby which is really good. This hotel is fantastic, my whole family loved it! I traveled with my wife and kids (teens) and they all found it very nice.
Hotel Response:

Thank you Mr. Bolanos, for your nice comments and really appreciate if you return to our hotel again. Your Hotel Staff

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From: "Hotel Guest, details on file." (Switzerland)
Submitted on 6-Jul-2011 (English)
Customer Rating: 5/5
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comments Really comfortable hotel within walking distance to all you want to see in the city. Hotel staff friendly and helpful. We will definitely stay here again on our next visit to Prague.
Hotel Response:

Dear Mrs. Hofmans, thank you for your kind reviewand we hope, you will return to our hotel soon. Best regards Your Hotel staff

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From: "Hotel Guest, details on file." (United States)
Submitted on 5-Jul-2011 (English)
Customer Rating: 4/5
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comments We would for sure stay here again. Nice people, quiet and well located. Good food.
Hotel Response:

Dear Mr. Feldman, thank you for your stay with us and we are looking forward to meet you here again. Best Regards Your hotel staff

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From: "Hotel Guest, details on file." (Norway)
Submitted on 28-Jun-2011 (English)
Customer Rating: 5/5
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comments Very good breakfast (both food selection and service), the room was lovely, the location perfect - both quiet and central.
Hotel Response:

Dear Mrs. Aarflot, we were appreciate by your comments and we are looking forward for your next stay. Best regards Your Hotel Staff

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From: "Hotel Guest, details on file." (United States)
Submitted on 27-Jun-2011 (English)
Customer Rating: 3/5
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comments My only major complaint was the "thump" noise that occurred every ten seconds during the night. (Fortunately, it was not that loud, so we were eventually able to ignore it, esp. when the air-conditioner was on.) I mentioned this recurring noise to someone at the front desk (a young woman), but she told me that nothing could be done about it. She suggested that the noise was caused by the plumbing system. Otherwise the accommodations and the breakfast were very good but not exceptional. My only other suggestions are that the room we had (number 34) should have a comfortable chair for reading and there should be a reading light on both sides of the bed, not just one side.
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From: "Hotel Guest, details on file." (Australia)
Submitted on 17-Jun-2011 (English)
Customer Rating: 5/5
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comments A lovely quiet yet convenient location, extremely helpful staff, a wonderful breakfast. We thoroughly enjoyed our stay at Casa Marcello and would highly recommend it. Don't miss the beautiful art and sculptures at the St Agnes Convent next door.
Hotel Response:

Dear Mrs. Galloway, thank you for your kind rating of our hotel, and we hope you will return soon. Best Regards Your Hotel Staff

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 12-Jun-2011 (English)
Customer Rating: 5/5
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comments Very satisfied. Excellent room (appartment), breakfast great, prompt service when needed. Great location, quite at night but close to a good choice of restaurants and easy walking to centre of old town. Would stay again. P.S. First hotel review I have bothered to write.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 8-Jun-2011 (Spanish)
Customer Rating: 4/5
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From: Riccardo Amato (Italy)
Submitted on 27-May-2011 (Italian)
Customer Rating: 4/5
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comments Hotel fantastico! nel cuore di Praga a pochi passi dai luoghi più belli della città e ad un buon prezzo. Le stanze sono nuovissime, pulitissime e molto molto confortevoli. Questo hotel sarà il mio punto di riferimentop per i prossimi viaggi a Praga.
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From: Babkovskaya Natalia (Russian Federation)
Submitted on 21-May-2011 (Russian)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 20-May-2011 (English)
Customer Rating: 5/5
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comments Hotel Casa Marcello is ideally situated in the Jewish Quarter and a short walk from the main attractions. We thoroughly enjoyed our four nights stay at this lovely hotel. The staff were polite and helpful; our room was spacious and extremely clean, and the breakfasts were very varied and adequate for the day's sightseeing. Thank you for making our stay in this beautiful city so enjoyable.
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From: Marcela Bílá (Czech Republic)
Submitted on 13-May-2011 (Czech)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Sweden)
Submitted on 8-May-2011 (English)
Customer Rating: 5/5
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From: ELISABETH CHERKI (France)
Submitted on 25-Apr-2011 (French)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (United States)
Submitted on 12-Apr-2011 (English)
Customer Rating: 5/5
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comments Hotel Casa Marcello was quaint, clean & safe. Excellent location for seeing the sights on foot.
Hotel Response:

Dear Mrs. Miller, thank you for your stay in our hotel, and we hope you will return soon. Best Regards Hotel Staff

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 10-Apr-2011 (English)
Customer Rating: 5/5
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comments Great hotel - location, location, location!
Hotel Response:

Dear Mrs. Frost, thank you for your kind review. Best Regards Hotel Staff

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From: Melissa Cobbold (France)
Submitted on 28-Mar-2011 (English)
Customer Rating: 5/5
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comments This hotel had been recommended to us so we now can recommend it to others! Fantastic ! It's a very nice and quiet place to stay. The staff is smily and helpful. The generous breakfasts helped us walk all morning. Also it's very well placed as it's not far from a lot of interesting sites and not too noisy. Thanks again for making our stay in Prague such a delight. Melissa
Hotel Response:

Dear Mrs. Cobbold, thank you very much for your very nice review. We appreciate that a lot and we hope you and all your friends will visit our hotel soon. Warmest regards Your Hotel Staff

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 22-Mar-2011 (English)
Customer Rating: 5/5
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From: vicent esteban (Spain)
Submitted on 7-Mar-2011 (English)
Customer Rating: 4/5
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comments Pleasant stay.
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From: Karen Helle Nielsen (Denmark)
Submitted on 25-Feb-2011 (English)
Customer Rating: 4/5
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From: Jeannette Contermann (Germany)
Submitted on 14-Feb-2011 (German)
Customer Rating: 5/5
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comments Ein liebevoll eingerichtes Hotel, wo sehr freundliche und zuvorkommende Mitarbeiter einem dem Aufenthalt sehr angenehm gemacht haben. Zimmer waren sauber und schön gemacht. Das Frühstück war auch sehr gut. Nichts zu beanstanden- Lob!
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From: Martin Gajdoš (Czech Republic)
Submitted on 24-Jan-2011 (Czech)
Customer Rating: 5/5
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From: Adam LeClair (United States)
Submitted on 10-Jan-2011 (English)
Customer Rating: 5/5
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comments My stay and overall experience at Hotel Casa Marcello was fantastic. The hotel was a perfect find for my trip to Prague. You are greeted by a warm and accomodating staff who all spoke great English. The hotel and my room was warm and comfortable. I think "cozy" is the best way to describe it. The charm and old-world aptmosphere was just what I was looking for. The accomdations were great but not out-of-control fancy or expensive. The location was fantastic as well because everything seem within reasable reach in Stare Mesto. I would recommend Hotel Casa Marcello to any Prague visitor and would stay there again myself. Thanks for everything Casa Marcello!
Hotel Response:

Dear Mr. LeClair, becouse of your veni good experience with our hotel, We hope you will return to Prague soon and we will do our best to make your next stay even more pleasent. Best Regards All the staff of Hotel Casa Marcello

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From: David Borwick (United Kingdom)
Submitted on 29-Dec-2010 (English)
Customer Rating: 5/5
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comments Me and my girlfriend stayed at Casa Marcello for 5 days and thought it was a gorgeous little place to stay, with a great location and the staff are really nice and friendly. Our room was pretty big, as was the bathroom. Loved the morning buffet, too. Would definitey recommend this hotel.
Hotel Response:

Dear Mr. Borwick, thank you for your nice review and we hope, if you will any time return to Prague, that our hotel will be your first choice. Best Regards Staff of Hotel Casa Marcello

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From: Donald Quade (Czech Republic)
Submitted on 28-Dec-2010 (English)
Customer Rating: 5/5
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comments Staff is always accommodating, rooms are clean with nice, spacious bathrooms, location is perfect (minutes from old town square but quiet), continental breakfast is more than adequate. Try to stay here every time we're in Prague. One of the best values in town.
Hotel Response:

Dear Quade, thank you for very nice review, We are looking forward to your next stay. Hope to see you soon, Your Staff of Hotel Casa Marcello

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From: "Hotel Guest, details on file." (Italy)
Submitted on 27-Dec-2010 (English)
Customer Rating: 4/5
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comments Good location!
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From: "Hotel Guest, details on file." (France)
Submitted on 24-Dec-2010 (French)
Customer Rating: 4/5
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comments Chambre (41) très agréable, mais un petit peu froide....
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From: "Hotel Guest, details on file." (Greece)
Submitted on 24-Dec-2010 (English)
Customer Rating: 5/5
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comments This hotel is very clean, very close to the center of the city. The staff is extremelly friendly and helpful and everything was great!!
Hotel Response:

Dear Mrs. Delifoti, We in the Casa Marcello are very appreciated, that you have spent a nie time in our hotel. Best Regards Staff of Hotel Casa Marcello

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From: "Hotel Guest, details on file." (France)
Submitted on 17-Dec-2010 (English)
Customer Rating: 4/5
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From: Margaret Allen (United States)
Submitted on 15-Dec-2010 (English)
Customer Rating: 5/5
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comments We loved this hotel and its 'tucked away' location in the very heart of Prague. We would definitely stay here again.
Hotel Response:

Dear Mrs. Allen, thank you for your stay with us, and we hope that next time you will be even more satisfied with our services. Best Regards Staff Of hotel Casa Marcello

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From: Margaret McLoughlin (Ireland)
Submitted on 9-Dec-2010 (English)
Customer Rating: 5/5
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comments Very welcoming hotel, warm and friendly, all staff helpful and smiling. Rooms comfortable and very spacious. Breakfast sets you up for the day. Rates so reasonable. Ideal location in Prague
Hotel Response:

Dear McLoughlin, Thank you very much for your stay and we are very pleased you enjoyed it - it is always the best revaluation of our work. We hope to welcome you here again, Have a nice time, Best Regards Monika Front Office Manager Hotel Casa Marcello

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From: Serena M Savoia (Italy)
Submitted on 7-Dec-2010 (English)
Customer Rating: 4/5
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comments Good breakfast, very nice place and very big bathrooms (generally they are very small and without windows).
Hotel Response:

Dear Mrs. Savoia, thank you for your stay in our hotel and we appreciate very much your review. We hope you will be back. Best Regards, Staff of the hotel Casa Marcello

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From: andrew macfie (New Zealand)
Submitted on 3-Dec-2010 (English)
Customer Rating: 5/5
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comments stayed in "junior suite 22" absolutely perfect and very quiet.Very helpfull staff beautifull breakfasts have already strongly recommended hotel to colleagues
Hotel Response:

Dear Mr. MacFie, thank you for your positive rating of our hotel and we hope to see you here again Best Regards Staff of Hotel Casa Marcello

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From: Gabriel MADAS (Austria)
Submitted on 1-Dec-2010 (Czech)
Customer Rating: 5/5
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comments Nasim pobytem ve Vasem hotelu jsme byli velice nadseni!!! Byli jsme spokojeni po vsech strankach, dekujeme vsem zamestnancum za jejich vrelou ochotu a mile jednani.
Hotel Response:

Vážený paní a pane Madasovi, děkujeme za Váš pobyt a také za Vaše vřelé hodnocení a těšíme se bezy nashledanou. Přejeme Vám krásné Vánoční svátky a hodně zdraví a štěstí do Nového roku. S pozdravem zaměstnanci hotelu Casa Marcello

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From: "Hotel Guest, details on file." (France)
Submitted on 28-Nov-2010 (English)
Customer Rating: 5/5
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comments We were very satisfied with Hotel Casa Marcello. Your staff are very friendly, the room was clean, functional and spacious, and the buffet breakfast was plentiful and of high quality. If we had any suggestions for improvement it would be that wifi internet access is available in the room. Thank-you for helping make our time in Prague so enjoyable. Regards, John and Hyeri.
Hotel Response:

Dear Mr. Lankester, thank you for your stay in our hotel. We are very appreciated by your review. We are very sorry about the WiFi, which is available only in the lobby and restaurant area, in all rooms you can find cable connection, free of charge as well. Hope to see you soon to be back, merry Christmas. Staff of hotel Casa Marcello

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From: "Hotel Guest, details on file." (Czech Republic)
Submitted on 28-Nov-2010 (Czech)
Customer Rating: 5/5
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comments Vše bylo v pořádku, byli jsme s pobytem a se službami spokojeni.
Hotel Response:

Vážená paní Cingelová, děkujeme že jste si pro svůj pobyt, vybrali náš hotel. Velmi nás těší Vaše hodnocení a těšíme se brzy nashledanou. s přáním krásných Vánoc,¨ zaměstnanci hotelu Casa Marcello

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From: "Hotel Guest, details on file." (United States)
Submitted on 16-Nov-2010 (English)
Customer Rating: 4/5
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comments Very helpfull staff.
Hotel Response:

Dear Mrs. Verdries, thank you for your stay in our hotel and we appreciate very much your review. We hope you will be back. Best Regards, Staff of the hotel Casa Marcello

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From: "Hotel Guest, details on file." (Germany)
Submitted on 15-Nov-2010 (German)
Customer Rating: 4/5
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comments Wir hatten eine sehr schöne Zeit dort. Die Mitarbeiter sind sehr freundlich und zuvorkommend, das Frühstück war vielseitig und lecker!
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From: "Hotel Guest, details on file." (Brazil)
Submitted on 14-Nov-2010 (English)
Customer Rating: 5/5
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comments The Hotel is fine and the staff gentle. The Internet connection was of high quality.
Hotel Response:

Dear Mr. Figueiredo, thank you for your stay and your kind review of our hotel. We hope, you will return soon. Best regards Staff of hotel Casa Marcello

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From: JOHN YOUNG (United Kingdom)
Submitted on 6-Nov-2010 (English)
Customer Rating: 5/5
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comments Quiet and friendly, always my preferred place to stay in Prague
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From: Marilyn Middleton (United States)
Submitted on 29-Oct-2010 (English)
Customer Rating: 5/5
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comments Hotel Casa Marcello is a jewel on the edge of the Jewish Quarter. It's hidden away in a quiet corner with wonderful atmosphere, extremely friendly service, and wonderful rooms with a delicious large breakfast. To show the friendliness, when I asked for a wakeup call, they called and said "Wakey, Wakey!" As a frequent travel writer, no other hotel I've ever stayed in was so friendly with a wonderful apartment, and large windows that opened. Very quiet also. Marilyn Middleton
Hotel Response:

Dear Mrs. Middleton, We are very appreciated by your review about your stay in our hotel. And we hope, to welcome you here again very soon. Many greetings from Casa Marcello

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From: Simon Smith (United Kingdom)
Submitted on 28-Oct-2010 (English)
Customer Rating: 4/5
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comments Our stay was lovely and in a quiet location which we wanted. The staff were very pleasant and helpful and our suite was lovely and clean with fresh towesl provided daily. Our only criticism would be that we felt we wanted tea and coffee making facilities in the room which was not provided.
Hotel Response:

Dear Mr. Smith, We are very appreciated by your review about your stay in our hotel. And we hope, to welcome you here again very soon. We are very sorry, our hotel doesnt dispose with a coffe and tea making facility but During your next stay, you can enjoy coffee or tea at our lobby bar. Many greetings from all the staff of Casa Marcello

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From: "Hotel Guest, details on file." (Israel)
Submitted on 26-Oct-2010 (English)
Customer Rating: 5/5
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comments We enlyoed our stay very much.
Hotel Response:

Dear Nicki, Thank you very much for your stay and we are very pleased you enjoyed it - it is always the best revaluation of our work. We hope to welcome you here again, Have a nice time, Best Regards Monika Front Office Manager Hotel Casa Marcello

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From: jean paul gunst (Argentina)
Submitted on 13-Oct-2010 (English)
Customer Rating: 4/5
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comments El primer dia nos dieron una habitacion bastante mediocre, al manifestar nuestra queja(y sospecho que al estar bastante despoblado) al dia siguiente nos cambiaron a un apartamento esplendido, con lo cual quedamos super satisfechos, la pregunsta es depende del sujeto que atiende la recepcion y su buen o mal humor?
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From: Martina Wilde (Germany)
Submitted on 11-Oct-2010 (German)
Customer Rating: 5/5
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comments Das Hotel ist wunderschön, das Frühstück sehr gut und in sehr schönem Ambiente!
Hotel Response:

Dear Martina, Thank you very much for your stay at our hotel and for your nice review. It is always the best gift for the hotel and the employees. We would really appreciate if you shared your impression from your stay with us as well at www.booking.com or at Tripadvisor ,it helps us a lot. We hope you will be back, Have a nice time, Monika Front Office Manager Hotel Casa Marcello

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From: lin zhu (China)
Submitted on 11-Oct-2010 (English)
Customer Rating: 5/5
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comments good location, comfortable room.
Hotel Response:

Dear Mr.Lin Zhu, Thank you very much for your stay at our hotel and for your nice review you mentioned on this page.It is always the best gift for the hotel and the employees. We would really appreciate if you shared your impression from your stay with us as well at www.booking.com or at Tripadvisor ,it helps us a lot. We hope you will be back, Have a nice time,see you soon, Monika Front Office Manager Hotel Casa Marcello

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From: "Hotel Guest, details on file." (Brazil)
Submitted on 9-Oct-2010 (English)
Customer Rating: 5/5
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From: Noel Giselle Kennedy (United Kingdom)
Submitted on 26-Sep-2010 (English)
Customer Rating: 5/5
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comments Casa Marcello is a delightful gracious old building, tastefully renovated to a good standard. For anyone able to manage the staircase to the first and second floors, as there is no lift, this is a great way of entering into the fine traditions of Prague's historic past. It is quiet, warm and comfortable, with good bathrooms and a great breakfast with plenty of choice.
Hotel Response:

Dear Mrs. Kennedy, thank you for your stay in our hotel, we are very sorry about the lift, but becouse of the historical building we are not allowed to constructed it. And we are glad, that you have so wonderfull stay in Prague. Best Regards your hotel staff

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From: "Hotel Guest, details on file." (United States)
Submitted on 25-Sep-2010 (English)
Customer Rating: 4/5
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comments Fantastic location, easy to get around, room was nice and clean, bed was comfortable, friendly and helpful staff. Wish we had air conditioning but it was OK.
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From: Manfred Lange (Germany)
Submitted on 19-Sep-2010 (German)
Customer Rating: 4/5
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comments schönes altes Hotel mit wunderschönen Zimmern die bedingt durch die baulichkeit am Anfang etwas schwer zu finden sind, da lange Flure und immer wieder Treppauf und Treppab. Hotellage mitten in der Altstadt und fast alles zu Fuss zu erreichen.
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From: Joseph Stanny (Australia)
Submitted on 16-Sep-2010 (English)
Customer Rating: 5/5
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comments Staff were friendly and helpful. The room was quiet,clean and comfortable. Breakfast every day was fantastic, and the location is convenient. We would recommend Casa Marcello to our friends. One small problem was that the computer keyboard in the lobby was confusing for English entry, so checking email was a problem.
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From: Alessandro Canestrari (Italy)
Submitted on 6-Sep-2010 (English)
Customer Rating: 5/5
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comments The Hotel is very fascinating, located at the centre of the city and all historical places are only few steps from there. The staff is professional and gentle. My wife and I we found that our stay in Casa Marcello was the perfect background for a dreamy trip in Praha. We are already looking forard to get there back, hopefully in snowtime...
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From: Fritz Schütz (Switzerland)
Submitted on 5-Sep-2010 (German)
Customer Rating: 4/5
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comments Sehr freundliches und zuvorkommendes Personal. Familiäre Atmosphäre. Ruhige Lage im Zentrum. Einziges Minus: Das Badezimmer hätte bei Zimmerbezug etwas sauberer sein dürfen (herumliegende Haare der Vorgänger). Ansonsten sehr empfehlenswert.
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From: "Hotel Guest, details on file." (Italy)
Submitted on 30-Aug-2010 (English)
Customer Rating: 3/5
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comments L'HOTEL E' COLLOCATO IN PIENO CENTRO. LA COLAZIONE ERA BUONA. LA STANZA MOLTO GRANDE MA TROPPO BUIA.
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From: RICCARDO BIASI (Italy)
Submitted on 21-Aug-2010 (English)
Customer Rating: 4/5
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comments manca il garage l'albergo e' in zona pedonale
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From: Rachel Adami (United Kingdom)
Submitted on 27-Jul-2010 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Australia)
Submitted on 24-Jul-2010 (English)
Customer Rating: 5/5
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comments Ironing facilities would be helpful
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From: "Hotel Guest, details on file." (United States)
Submitted on 19-Jul-2010 (English)
Customer Rating: 4/5
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comments Great low key, clean, spacious place to stay in Prague. The location is convenient and the staff very helpful. The internet in the lobby wasn't very reliable but the staff was great about letting us use their computer behind the desk. They also had a connection in the room available if you brought your own computer.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 16-Jul-2010 (English)
Customer Rating: 4/5
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comments Good value for money in an attractive hotel with friendly staff.
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From: "Hotel Guest, details on file." (N/A)
Submitted on 12-Jul-2010 (English)
Customer Rating: 5/5
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comments I visited Prague with my husband and we stayed at Casa Marcello. The hotel is really nice, clean and comfortable. Breakfast was great and staff very friendly. The only thing that wasn't so good was air condition that wasn't working properly.
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From: "Hotel Guest, details on file." (United States)
Submitted on 6-Jul-2010 (English)
Customer Rating: 5/5
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comments Beautiful hotel, great location, and very friendly staff. Would definitely recommend to friends.
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From: "Hotel Guest, details on file." (Austria)
Submitted on 13-Jun-2010 (German)
Customer Rating: 5/5
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comments Wunderschön!!
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From: Peter Wales (Canada)
Submitted on 11-Jun-2010 (English)
Customer Rating: 4/5
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comments We had a wonderful time in Prague. The hotel was excellent. We were very impressed with the junior suite. The staff was very friendly. In particular, Christian and Othello made our stay very enjoyable. The location was amazing. We were able to walk to everything. Everything was very close. Thank you for the wonderful time. Sincerely, Peter, Leslie and Kierstin Wales
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From: Maurice Loaring (United Kingdom)
Submitted on 9-Jun-2010 (English)
Customer Rating: 4/5
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comments Although the hotel is a little bit out of the way, it was a pleasure to walk into the courtyard and find an oasis of calm. The staff were friendly, helpful, and spoke commendably good English. Our rooms were quiet and comfortable. The breakfast buffet was good, though the room became rather cramped. We enjoyed the two dinners we took. In short, we were very happy with our choice of hotel and will recommend it to our friends. Best wishes, Maurice Loaring
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From: ALDA MARONE (Italy)
Submitted on 7-Jun-2010 (Italian)
Customer Rating: 3/5
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comments The room was O.K. Very good for the breakfast. The bar in the room it's out of order. Also the TV it's out of order. I ask to reception but ...nothing !!!! Thank you for all. If we come back in Prague we come back in your hotel.
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From: "Hotel Guest, details on file." (Czech Republic)
Submitted on 7-Jun-2010 (Czech)
Customer Rating: 4/5
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comments Ubytování velmi příjemné, personál ochotný, všude skutečně čisto, problémem je parkování-na stránkách je uvedeno, že hotel nabízí hostům parkování na hlídaném patkovišti, po příjezdu nám bylo řečeno, že jakési parkoviště je zaplněno a ať si auto zavezeme do Palladia na parkoviště. Nakonec jsme jedni noc parkovali před hotelem na žluté čáře, zbytek času v Palladiu. Pominu-li částku za parkování, tak by bylo vhodné na stránkách tyto informace upřesnit. R.M.
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From: "Hotel Guest, details on file." (Czech Republic)
Submitted on 31-May-2010 (German)
Customer Rating: 5/5
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comments Wir waren zu zweit 3 Tage im Hotel Casa Marcello. Das Personal ist kompetent, hilfsbereit und aufmerk sam. Die Zimmer gut. Die Lage nahe aller Sehenswürdigkeiten der Altstadt nicht zu überbieten. Wir werden im Herbst wider in dieses Hotel gehen und es jederzeit weiterempfehlen.
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From: Michael Conway Nunn (Netherlands)
Submitted on 31-May-2010 (English)
Customer Rating: 5/5
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comments The staff were very nice and helpful. The hotel was in a very good central position very near to the Old Market. The first room we were allocated had windows opening onto a staircase which would have been noisy and lacked privacy - I asked the lady at reception to move us - she was extremely nice about it and moved us to a quieter, more private room.
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From: "Hotel Guest, details on file." (France)
Submitted on 30-May-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (United States)
Submitted on 18-May-2010 (English)
Customer Rating: 5/5
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comments The hotel we very well located- near everthing yet in a quiet spot. The breakfast was delicious and plentiful, the room was well appointed and the staff was very helpful
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From: Daniel Stamp (Canada)
Submitted on 17-May-2010 (English)
Customer Rating: 5/5
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comments One of the best hotels that I have ever visited-fantastic staff and facility
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From: Elsebeth Dreisig Karlsmose (Denmark)
Submitted on 13-May-2010 (English)
Customer Rating: 5/5
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comments Hotel Marcello is the best!
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 12-May-2010 (English)
Customer Rating: 3/5
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comments Atmospheric, hotel in a beautifully quiet part of the city, although still within walking distance of the Old Town. Diasppointing room in the roof of the building with small windows, too high to see out of, however, room possessed all necessary facilities. Lovely courtyard in which drinks were served, but very little indoor space in which to spend time should the weather be inclement. General impression was that they were understaffed during our stay. However, still preferable to staying in a 4* modern block.
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From: "Hotel Guest, details on file." (Switzerland)
Submitted on 7-May-2010 (German)
Customer Rating: 5/5
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comments Die Lage des Hotel Casa Marcello ist optimal gelegen. Sehr freundliche Bedienung. Frühstücksbuffet sehr reichhaltig. Zimmer sehr sauber, ruhig und gemütlich. Das Hotel Casa Marcello können wir allen mit gutem Gewissen empfehlen.
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From: Tracy Rodgers (United States)
Submitted on 14-Apr-2010 (English)
Customer Rating: 5/5
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comments We loved your hotel. It was tucked away in a quiet street, but close enough to the activity of Old Town Prague. We loved winding our way through the hotel to the back and up the stairs. Every nook and cranny was filled with beautiful antiques and images. Our room was wonderful. (My husband hit his head on the spiral staircase 2 or 3 times as he got out of bed, but we still loved it.) The breakfasts were filling, and tasty, a great way to start our day. The helpers were very friendly, and everything seemed clean. Milan at the desk helped us more than anyone else. He helped us look up places and modes of transportation. He was always willing to take the time to help, and he spoke perfect English to help us. We would definitely recommend this hotel, and we hope to someday return!
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From: Jeanette Marlow (United Kingdom)
Submitted on 7-Apr-2010 (English)
Customer Rating: 4/5
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comments Very clean hotel and all staff extremely helpful. The hotel is perfectly situated and within easy walking distance of all main attractions. Would definitely stay there again if we visited Prague in the future.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 28-Mar-2010 (English)
Customer Rating: 4/5
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comments We very much enjoyed our recent stay at Hotel Casa Marcello and would have no hesitation in recommending it to anyone looking for a quiet location within easy reach of Old Town Square. Our bedroom was very comfortable which included a sitting area and very good shower in the bathroom. Staff were more than helpful and spoke good English.
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From: "Hotel Guest, details on file." (Italy)
Submitted on 21-Mar-2010 (English)
Customer Rating: 4/5
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From: Mogens Sylvester Nielsen (Denmark)
Submitted on 21-Feb-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 19-Feb-2010 (English)
Customer Rating: 4/5
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comments The hotel was in an excellent location. The staff were lovely and helpful. Though our junior suite was not overly luxurios it was cleann, bright, spacious and had a lovely modern bathroom. The breakfast was great every morning. My only (minor) complaint was about the fitness area- I expected a gym and was disappointed with the 1 indoor bike and single weights maching
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 4-Jan-2010 (English)
Customer Rating: 5/5
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comments Excellent holiday. Hotel staff friendly and helpful, and hotel very well located within walking distance of everywhere we wanted to get to. Hotel quiet, clean, food good - very good restaurant next door as well. We stayed four nights just before Christmas, and a brilliant holiday - our thanks to the people in Prague.
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From: Jiří Vyoral (Czech Republic)
Submitted on 3-Jan-2010 (Czech)
Customer Rating: 5/5
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From: Jennifer Grant (United Kingdom)
Submitted on 20-Dec-2009 (English)
Customer Rating: 5/5
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comments The room, location and staff were absolutely lovely. The only thing that could be improved would have been the breakfast which wasnt great.
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From: "Hotel Guest, details on file." (Austria)
Submitted on 27-Nov-2009 (German)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 15-Jun-2009 (English)
Customer Rating: 4/5
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comments Very interesting building tastefully converted.We had a comfortable two roomed apartment so cannot comment on bedrooms. One morning there was a wait for breakfast but coffee was served in the adjoining bar area for waiting guests.