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County Arms Hotel **** Moorpark, Birr

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Average satisfaction rating out of 5 for this property among customers	4.2 based on 65 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.
From: Graham Kevin Bushe Submitted on 2008-07-11	Customer Rating: 5/5
Thank you to everyone in the County Arms Hotel for a very enjoyable stay at a very good price. The whole family had a great time. The Staff were all very helpful and friendly, the food was lovely and the pool was great. It is very well run and I would have no hesitation recomending it.	report this review as inappropriate
From: Mrs L Cameron Submitted on 2008-05-09	Customer Rating: 5/5
The family are so friendly & very helpful. We really appreciated all the help they gave us.	report this review as inappropriate
From: Pam Cummins Submitted on 2007-09-10	Customer Rating: 5/5
Our stay in the County Arms Hotel was EXCELLENT. Staff were extremely helpful and friendly, hotel very clean, pool etc fantastic. We would strongly recommend this hotel especially for families with young children.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-20	Customer Rating: 5/5
We had a wonderful stay in the hotel. Everyone wasw very helpful and courteous. As we were staying with two small children the staff made our stay all the more relaxing and enjoyable. We would definetly go back and stay again!	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-13	Customer Rating: 4/5
Overall the staff were extremely friendly and helpful. The hotel and grounds were nice but small repairs were needed which would have made it better. Anything we reported was dealt with well except for the TV which did not work properly for the duration. I mentioned I liked natural yoghurt and the next morning there was some there - impressive. kids loved the pool. There is a wonderful old vegetable and fruit garden which was somewhat neglected - could be because of the rain but it is an asset and worth the effort. Sending me the spa brochure in advance got me to book treatments. This was a first as I usually dont try to book until I get to hotels and am usually disappointed. The food was good - could do with apple juice for the children in the morning. These are small things. we had a lovely refreshing break.	report this review as inappropriate
From: Catherine O' Sullivan Submitted on 2007-08-08	Customer Rating: 5/5
Receptionist very helpfull when we booked in. She gave us a bigger room when she realised we had a 6 yr old instread of a baby. Rooms wounderfull, more than enough room for a family of 4. Leisure centre nice, food very nice. Did think ?5 for a galss of wine was a bit expencive. (No small bottles available) Overall we realy enjoyed out stay.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-08	Customer Rating: 4/5
Excellent Hotel with very friendly & efficient staff	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-03	Customer Rating: 4/5
We thouroughly enjoyed our stay at the lovely hotel. The kids and my husband really enjoyed the Pool while i enjoyed a treatment in The Springs. The overall service in the hotel was second to none, thank you!	report this review as inappropriate
From: Audrey o'Driscoll Submitted on 2007-08-02	Customer Rating: 3/5
We had a wonderful time in the County Arms Hotel, the food was excellent, the room terrific, the staff helpful, the Gym was fantastic and the leisure facilities great. My only critisim is that the Hotel seems unfinished and a very uninteresting entrance to greet you. I was not aware that this hotel had a face lift, there is still alot of work to do to make it the wow! factor. Our first morning for breakfast was so funny, as the staff really did there best to produce Irish Breakfast asap, but people were waiting quite along time. We were lucky and got breakfast straight away, so it did not affect us. On the whole this Hotel was very pleasant and within walking distance to the town.	report this review as inappropriate
From: Brian Corr Submitted on 2007-08-01	Customer Rating: 5/5
I found the staff and the facilities to be excellent. My 4year old son loved the swimming pool and we were always greeted and armbands given out without asking after the first time. The food and the service were both excellent and fast, we ate in the hotel each night twice in the bar and once in the retaurant. The menu was fair but could probably do with having some more main course selections. We would definitely return to the County Arms based on our recent experience. All the staff we dealt with were very good from the moment we entered till when we left.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-07-26	Customer Rating: 3/5
hotel lovely, service only std.	report this review as inappropriate
From: Mary T Hamill Submitted on 2007-07-24	Customer Rating: 4/5
this is a minor detail. one of the cups in the room was cracked when we arrived and was not replaced up to the time we left. also some cobwebs over the right side of bed which annoyed me so much i removed them myself Our stay was plesant and we enjoyed thanks	report this review as inappropriate
From: Geraldine Dinsmore Submitted on 2007-07-19	Customer Rating: 5/5
All staff at the County Arms hotel (particularly the waitresses) were exceptionally pleasant and went out of their way to welcome and accommodate all guests. Rooms,facilities, grounds and food were all excellent. Hotel is situated close to town centre, parks and playgrounds which was extremely convenient for my pensioner parents and 9 year old son. We all had a fanstastic time despite the weather and will definately be future guests at the County Arms.	report this review as inappropriate
From: Mary Power Submitted on 2007-07-16	Customer Rating: 5/5
great size rooms with table and armchairs, large comfortable bed, vey helpful staff, good food and lovely location.	report this review as inappropriate
From: FRANK KEANE Submitted on 2007-06-24	Customer Rating: 5/5
HI WE FOUND THE COUNTY ARMS HOTEL WONDERFUL, MODERN, BUT COSY. THE STAFF WERE VERY POLITE, WELL GROOMED,IE IRONED SHIRTS, AND SPOTLESS UNIFORMS. YOUR FOOD WAS OF A VERY HIGH STANDARD. KEEP UP THE GOOD WORK.WE WILL BE BACK REGARDS	report this review as inappropriate
From: Fowler Submitted on 2007-06-20	Customer Rating: 5/5
Very friendly and professional staff, nothing was too much trouble, food is excellent,service exemplary we will go back!	report this review as inappropriate
From: Brian Myler Submitted on 2007-06-18	Customer Rating: 4/5
The food was sumptuous but the wait in between was not. We had the kids with us and when they were finished their main course we still had not gotten our main course and with the gardens outside that was another distraction. So it would have been better without the wait.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-06-02	Customer Rating: 5/5
friendly staff also helpful. Room spacious and comfortable. Gardens very nice. Food very nice	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-05-26	Customer Rating: 2/5
We had high expectations but were let down..the staff in general exp. spa, bar, rooms were great. I suggest the hotel should brush up on the special advertised on the internet and know what they include.Leave a note in the bedrooms explaining that there is a supplement on certain foods.	report this review as inappropriate
From: Niall Jordan Submitted on 2007-05-02	Customer Rating: 5/5
My wife, and I, together with our 2 1/2 year-old and 4 month-old kids stayed at the County Arms for 3 days recently, in one of the Family rooms. It was beyond our highest expectations: possibly because our expectations had been lowered by all of the recent bad reviews we'd read; possibly because the staff were excellent, the food was great (both breakfast and dinner in the bar), and the room was huge, with a nice feature of having the bunk-beds located around a corner so that our older child could sleep in relative darkness while her parents read/watched TV/chatted/fed our infant/etc 'til much later. The pool/sauna/steamroom/jacuzzi/spa facilities were also excellent, and, as we were there midweek, we had the place virtually to ourselves for much of the time. Perfect! And all this for a couple hundred euro in total. (I can understand that whomever paid 150 euro per night might feel hard done by. Shop around lady!) Note: There WERE a few niggly issues: our requested travel cot was ot in the room when we arrived... (we had extra single beds, so could put out infant in there.) the porter going missing when we needed him during checkin (I simply borrowed his cart), the steamroom smelling slightly of drains on day 1 (fixed with eucalyptus oil as soon as I mentioned it to the staff), the 2 magnetic room keys only ever worked one at a time... when 1 was 'fixed' the other stopped working (the hotel is newly refurbished. As any parent knows: Teething troubles are to be expected) All in all, for us : 5 out of 5.	report this review as inappropriate
From: Damien Ivory Submitted on 2007-04-30	Customer Rating: 4/5
excellent hotel. Staff friendly, good food, nice pool, good sized family room. Very reasonable.	report this review as inappropriate
From: Mary Cross Submitted on 2007-04-20	Customer Rating: 5/5
Enjoyed our stay there,food was gorgeous,staff very nice,absolutely no complaints.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-03-29	Customer Rating: 4/5
I thought your leisure centre was fab and the pool was lovely and warm especially for children everything was excellent except the room service was late coming to clean rooms approx 4 o'clock (This review has been edited)	report this review as inappropriate
From: Colm Ennis Submitted on 2007-03-26	Customer Rating: 3/5
The place is just Okay	report this review as inappropriate
From: Jacqueline Conlon Submitted on 2007-03-19	Customer Rating: 5/5
The Staff & facilites at the Couty Arms Hotel were second to none, we had a thoroughly enjoyable stay & look forward to staying with you again.	report this review as inappropriate
From: Carol Ryan Submitted on 2007-02-26	Customer Rating: 4/5
most enoyable...pleasent & helpful staff, food great, service brilliant....would definitely return, & have already recommended it, to friends.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-01-15	Customer Rating: 5/5
I found the staff extremely friendly and helpful.	report this review as inappropriate
From: Marion Mathews Submitted on 2007-01-15	Customer Rating: 5/5
I had been to this hotel over 1 year ago and found it was quite dated. When i saw the new revenated hotel on the book assist i decided to go and give it a try. The hotel was absolutely beautiful and the staff so nice. We will definatity be back.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-01-08	Customer Rating: 4/5
nice room, it did smell of cigarettes upon arrival, pleasant leisure facilities, nice comfortable lively bar	report this review as inappropriate
From: Maria Ryan Submitted on 2006-12-20	Customer Rating: 5/5
Accommodation: excellent Staff: excellent Food: cooking quality could be improved	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-12-11	Customer Rating: 3/5
The bedrooms were lovely, king sized beds, lovely linens. The shower was gorgeous. The bar was lovely with nice comfortable leather couches and seats - however they did have Dublin prices. The food was good, however I felt there weren't enough waiting staff in the restaurant, now it was very busy, but we had to ask them to clear our table. The spa centre was gorgeous. And the pool and the jacuzzi. However the changing rooms were chilly and the showers not the best in there.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-12-11	Customer Rating: 4/5
Overall we had a great stay, staff very friendly, rooms lovely and airy, bar area very welcoming...just one complaint, when we ordered wine at dinner each night the bottle was brought out to us already opened and we were never given the chance to sample it first. Small issue but it matters to us wine buffs!	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-12-11	Customer Rating: 4/5
Very nice and friendly hotel but still in the grip of some renovations and the service in the restaurant could have been better but overall we would return!	report this review as inappropriate
From: Chris Forsyth Submitted on 2006-12-08	Customer Rating: 5/5
I would rate this as the best hotel I have stayed in Ireland for a weekend break. Great leisure facilities and good food with friendly service.	report this review as inappropriate
From: Laura Young Submitted on 2006-11-13	Customer Rating: 1/5
The hotel was very cold on our arrival and remained very chilly for the remainder of our first evening. We found the food very bland and unexciting and frankly I've served up better meals at home! It was an impersonal, bland hotel with no personality or warmth to it. On the plus side, the leisure centre, jacuzzi, gym, etc were the saving grace for us.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-11-13	Customer Rating: 3/5
Could do with some more staff at breakfast and dining room a little basic - looks as if it is not finished. Entrance and foyer very cold.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-11-08	Customer Rating: 4/5
Liked alot and used leisure facilities..great on whole. One issue: Many rooms look out on fine yard which had a major eye sore: empty glass bottles which were in a significant size heap. Expect there must be a better means of processing these empties, e.g bottle bank type setup	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-11-08	Customer Rating: 4/5
Myself, husband and two children had a delightful stay in the Hotel. We found the staff to be extremely helpful and courteous. Regarding the food, the evening menu in the bar is the same as the Restaurant menu, which we found to be a bit pricey, especially when you are looking to eat Bar food and not a three course mea, but even at that, I found the food to be really good. I also thought they should have more of a variety for the breakfast i.e., fruit, muffins, scones, etc. The Hotel was very clean, family room nice and spacious. There was no entertainment in the Hotel and perhaps they should introduce this as it was a bit disappointing as we retired to our Hotel room every evening at 8.00 pm.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-11-06	Customer Rating: 3/5
Service was very slow in the dining room for breakfast and dinner.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-11-06	Customer Rating: 4/5
The Hotel was very clean and modern Breakfast and evening meal we had was very tasty The staff where very pleasent and helpful	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-09-25	Customer Rating: 4/5
Excellent hotel and lovely staff, however restaurant was a little stilted atmosphere	report this review as inappropriate
From: Mr & Mrs P Dalton Submitted on 2006-09-25	Customer Rating: 5/5
Lovely hotel, excellent staff, warm friendly atmosphere and nothing was a problem. Rooms and facilities prestine, warmly welcomed - a great break - only an hour 15min from Dublin - food superb. Highly recommend this hotel.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-09-17	Customer Rating: 2/5
Room magnificient, staff friendly, great food, spa a total disaster-not professional.	report this review as inappropriate
From: Paul Johnston Submitted on 2006-08-27	Customer Rating: 3/5
i was happy overall with my stay however the hotel needs to improve customer care, we had a tv with two staions because of a power surge 'last week' should have been fixed by then and faulty lockers in the leisure centre. these things are off putting there were also broken light fittings in corridors and unfinished areas outside and at reception these things need attending. staff were fine very friendly and we did enjoy our stay	report this review as inappropriate
From: kevin conlon Submitted on 2006-08-25	Customer Rating: 5/5
arrived during vintage week hotel very busy but staff were very good and friendly got anything we needed food good and good crack in the bar will be back	report this review as inappropriate
From: Trish o'Leary Submitted on 2006-08-23	Customer Rating: 5/5
The staff were extremely proffesional and very helpful. The food was amazing and the lesuire facilities really excellent would definatly return	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-08-19	Customer Rating: 4/5
Pleasant stay however renovations still in progress.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-08-16	Customer Rating: 5/5
The kids loved the pool and likewise my husband and I enjoyed the other facilities as well. The service in the Restaurant was excellent and very efficient, which is a priceless bonus when you have a three year old in your company	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-07-31	Customer Rating: 4/5
The staff were freindly and helpful and the hotle was very relaxing and enjoyable. I will go back there again.	report this review as inappropriate
From: Geraldine flood Submitted on 2006-07-26	Customer Rating: 5/5
really relaxing, very friendly staff , beautiful food also really lovely decorated.	report this review as inappropriate
From: Jessica Fein Submitted on 2008-05-13	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2007-08-02	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2007-07-13	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2007-06-26	Customer Rating: 5/5
From: "Anonymous guest, details on file." Submitted on 2007-04-24	Customer Rating: 5/5
From: "Anonymous guest, details on file." Submitted on 2007-03-26	Customer Rating: 5/5
From: "Anonymous guest, details on file." Submitted on 2007-02-26	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2007-02-26	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2006-12-03	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2006-11-13	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2006-11-11	Customer Rating: 3/5
From: Jean Marie Matthews Submitted on 2006-11-06	Customer Rating: 3/5
From: Jonathan Doran Submitted on 2006-09-06	Customer Rating: 3/5
From: LOUISE RODEN Submitted on 2006-09-04	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2006-08-31	Customer Rating: 5/5

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