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Ona Cala Pi Club

Urb. Torre Cala Pi, solar 7, 07620, Llucmajor Mallorca, Llucmajor (Mallorca), Mallorca

4.5
5

Average satisfaction rating out of 5 for this property among customers:

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Customer Rating: 5/5

From: Hotel Guest, details on file. (Switzerland)

Submitted on 8-May-2017 (English)

..in the supermarket add the serrano ham, Thanks

Hotel Response:

Dear guest, Thank you so much for sharing your opinion! We will be waiting for your to enjoy more moments together at Ona Cala Pi Club. Regards, Melania Martin Guest Experience


Customer Rating: 5/5

From: Lee McDonald (United Kingdom)

Submitted on 18-Apr-2017 (English)

Hi The entertainers are fabulous our children were captivated by both of them games and wonderful family disco. We have never had so much family fun on a holiday resort.

Hotel Response:

Dear Lee, Thank you so much for your comments. We are glad to know that your and your family have enjoyed a good and memorable stay at Ona Cala Pi Club. Looking forward to welcome you soon. Regards, Melania Martin Guest Experience


Customer Rating: 5/5

From: Alan Blyth (United Kingdom)

Submitted on 15-Apr-2017 (English)

Another fantastic holiday. New breakfast choices much improved. In reception Elena was friendly, professional and helpful as always, a credit to the hotel. Beds much more comfy than before. See you next year!

Hotel Response:

Dear Alan, Thenk you so much for your feedback! Glad to know that this stay has not the first one with us, and hope to keep on living more moments together at Ona Cala Pi Club. Best wishes, Melania Martin Guest Experience


Customer Rating: 5/5

From: agnes dean (United Kingdom)

Submitted on 17-Oct-2016 (English)

The customer service is exemplary and place is as wonderful as ever. The food is delicious and the rooms are large and welcoming. I had a great time at your hotel.


Customer Rating: 4/5

From: Hotel Guest, details on file. (Latvia)

Submitted on 7-Oct-2016 (English)

everything is good, location, room service, food.


Customer Rating: 5/5

From: Hotel Guest, details on file. (Germany)

Submitted on 4-Jun-2016 (English)

Very nice place for couples and families! My apartment has a amazing scenery of the sea. The kitchen has every tools we need for a home-made see food dinner! Room is clean and the cleaning lady comes very day. My wife and I have full of wonderful memory here. I would like to come to the club again with kinds and my parents.


Customer Rating: 4/5

From: Michael Rhodes (United Kingdom)

Submitted on 17-Apr-2016 (English)

Nice base for seeing some of Mallorca for the first time. Very quiet which may not suit some people. Some noisy guests when the bar closed! Cala Pi is a lovely secluded cove, not many restaurants were open every day in Mid April which I guess was to be expected, but the hotel has a buffet which we did not try but looked very good. The pool was a little cold but bearable after getting used to it. Our 2 bedroom apartment looking over the sea was lovely, clean and big enough for a family of 4. The was not oven in the kitchen just a hob and toaster. No free Wi-fi, and expensive if you wanted it. We managed without as it's nice not to have the distraction all of the time. We visited a number of local beaches on the south coast which were lovely and quiet (Ses Covetes, Colònia de Sant Jordi) and headed over to some parts of the east of the island e.g. Porto Cristo and Cala Romantica, which were handy to see Las Cuevas Del Drac (also worth a visit). Next visit we may try a different part of the island, maybe slightly busier, but would recommend if you want a quiet spot in April.


Customer Rating: 5/5

From: Hotel Guest, details on file. (Spain)

Submitted on 5-Apr-2016 (English)

Excellent place.


Customer Rating: 4/5

From: Lengelé Vanessa (Belgium)

Submitted on 3-Nov-2015 (English)

Un endroit convivial et familial! On y reviendra!


Customer Rating: 4/5

From: salim ghantous (United Kingdom)

Submitted on 23-Aug-2015 (English)

very friendly staff pleasant atmosphere and lovely surroundings, nice views and very spacious apatments the only negative is the food which i give it slightly below average

Hotel Response:

Dear Mr. Salim Ghantous, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. Your comments and suggestions are highly appreciated, thanks to them, we can identify our weak points and at the same time, make improvements in our service. We look forward to welcoming you to our hotel on your next visit. Warmest regards, Ona Cala Pi Club.


Customer Rating: 4/5

From: Hotel Guest, details on file. (United Kingdom)

Submitted on 17-Aug-2015 (English)

This is our third visit to Ona Cala Pi Club. The food at breakfast and dinner was better than we have had before. Also the entertainment was more low key and not as loud in the evening which was nice and made the resort very family friendly. Our only comment would be that the music for the day pool entertainment was extremely loud during the day and we saw many occasions some rather dangerous activities around the pool by children and could not see any lifeguard. There were small children diving into the jacuzzi and pushing each other or throwing them into the pool. Also climbing on the inside of the high wall and diving into the small pool! overall we had another lovely stay and will return again. Thank you to all the staff

Hotel Response:

Dear Mr. Simon Shelton, Let me thank you for the time spent on your comment and for sharing it with all travellers. Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona Cala Pi Club team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Cala Pi Club even more. We hope to see you again at Ona Cala Pi Club, and do remember that we are entirely at your disposal for anything you may need. Kindest regards, Ona Cala Pi Club.


Customer Rating: 4/5

From: Hotel Guest, details on file. (United Kingdom)

Submitted on 19-Mar-2014 (English)

Total lack of Emergency Instructions regarding fire etc in apartment. Housekeeping arrangements could be better eg 1 small tea towel on arrival to last 2/3 days. Overall resort good, enjoyable stay with friendly staff.

Hotel Response:

Dear Edward, First of all, let me thank you for the time you have spent on sharing your opinion of your stay at Ona Cala Pi. It is thanks to these comments that we can detect our errors and therefore implement changes to improve our quality. Best regards,


Customer Rating: 5/5

From: Hotel Guest, details on file. (United Kingdom)

Submitted on 19-Mar-2014 (English)

It was the perfect spot for a quite break away at the beginning of the season

Hotel Response:

Dear Anthony, We hope to host you again in your future visit. Sincerely,


Customer Rating: 4/5

From: Hilde De Man (Belgium)

Submitted on 16-Mar-2014 (English)

Our stay in Cala Pi Club was very good. The staff was very friendly. The food in the restaurant was really good. We went to Cala Pi beginning of March and the weather was good, sunny but windy and in the evening it was cold in the apartment and this was the only thing that could have been better.

Hotel Response:

Dear Hilde, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort Ona Cala Pi. Kind regards,


Customer Rating: 5/5

From: Chris Davis (United Kingdom)

Submitted on 7-Nov-2013 (English)

The location of One Cala Pi Club was beautiful! We asked ahead of time whether we could check in early as we had a morning flight and was able to check in from 1pm so that was fantastic. We had a lovely 2 bedroom apartment with a roof terrace which our 15 year old son loved as he was able to kick a ball around without it affecting anyone else. After a nasty storm and leaky windows and doors, the reception provided extra clean, dry towels along with candles as the power went out. Everyone was very friendly, the receptionists, the bar staff, waiters and the entertainers. We hope to come back next year and stay in the same room, I just hope for better weather. The only negative comment for the hotel is price of the shop, groceries were expensive and the menu for the restaurant was limited, especially for a fussy child that we have. Otherwise, would recommend it to friends - but it would pay to hire a car! Debs Davis

Hotel Response:

Dear Debs, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We look forward to welcoming you back to the hotel. Kind regards.


Customer Rating: 5/5

From: alan blyth (United Kingdom)

Submitted on 3-Nov-2013 (English)

We have been three years in a row and enjoyed our stay every time.

Hotel Response:

Dear Alan, We would like to thank you for the time spent in sharing your opinion. We look forward to welcoming you to our hotel on your next visit. Warmest regards.


Customer Rating: 5/5

From: sanita ribikauska (United Kingdom)

Submitted on 31-Oct-2013 (English)

Nothing much to say....just excellent ....I really enjoyed stay with you... Staff very helpful...rooms are very clean...good entertainment for kids...beautiful beach...never being bored! Special thanks the Chocolate boy (Luis)!!!!!!! Definitely coming back....

Hotel Response:

Dear Sanita, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. Kind regards.


Customer Rating: 5/5

From: Jeroen van Loon (Netherlands)

Submitted on 21-Oct-2013 (English)

Super short Holliday, nice appartments, rental car is neccersary if you want to see the rest of the island.

Hotel Response:

Dear Jeroen, Let me thank you for the time spent on your comment. We hope to see you again at Ona Cala Pi Kindest regards.


Customer Rating: 4/5

From: Imogen Phelan (Spain)

Submitted on 15-Sep-2013 (English)

We had an extremely enjoyable stay at cala pi. All,the staff from the reception,cleaners but in particular the entertainment team were nothing but professional and welcoming. We were granted a ground floor apartment as requested. Our only thing was that the beds were just too uncomfortable. We were all in agony by the end of the holiday. Just too hard for my liking But thank you for a lovely stay apart from the beds..

Hotel Response:

Dear guest, We welcome suggestions and comments, thanks to them we can detect our weaknesses and at the same time, make improvements to our service. We look forward to welcoming you again to Ona Cala Pi Club. Warmest regards.


Customer Rating: 4/5

From: Hotel Guest, details on file. (Austria)

Submitted on 5-Sep-2013 (English)

Expensive and useless wifi connectivity otherwise nice place.

Hotel Response:

Dear guest, First of all, let me thank you for the time you have spent on sharing your opinion. It is thanks to these comments that we can detect our errors and therefore implement changes to improve our quality. Best regards.