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Ona Aucanada

C/ D´es Mirador, 5, Aucanada Pto. Alcudia (Mallorc, Mallorca

4.5
5

Average satisfaction rating out of 5 for this property among customers:

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages


Customer Rating: 5/5

From: Hotel Guest, details on file. (United Kingdom)

Submitted on 20-Apr-2017 (English)

The hotel has all fercilities my family needed and we enjoyed our stay


Customer Rating: 5/5

From: TRACY TURNER (United Kingdom)

Submitted on 26-Mar-2017 (English)

lovely place, apartment was fantastic with marvelous views. staff very helpful, easy to get to, need a car to get out and see the area. will definatley return. out of season is a great time to go more relaxed and quite.


Customer Rating: 5/5

From: Hotel Guest, details on file. (United Kingdom)

Submitted on 25-Aug-2016 (English)

Beautiful place and location. In a peaceful setting but close enough to walk into the more lively areas if you want to.


Customer Rating: 5/5

From: Hotel Guest, details on file. (United Kingdom)

Submitted on 24-Aug-2016 (English)

Lovely apartments. Clean and well equipped.


Customer Rating: 5/5

From: Hotel Guest, details on file. (France)

Submitted on 15-Aug-2016 (English)

Excellent bar and restaurant staff do great credit to this hotel and give a great family atmosphere


Customer Rating: 4/5

From: Hotel Guest, details on file. (United Kingdom)

Submitted on 12-Jun-2016 (English)

Excellent stay. Apartment newly refurbished with amazing views. Very clean and pool area/ restaurant very well looked after. Enjoyed the entertainment.


Customer Rating: 4/5

From: Hotel Guest, details on file. (Luxembourg)

Submitted on 3-Apr-2016 (English)

Good and clean aparthotel on a hilltop with friendly staff. Very reasonable prices seen the facilities such as pool & terrace, little gym and nice breakfast buffet so nothing to complain about. If there is one negative point, it would be the ugly electricity plant you pass when you drive up to the hotel but once arrived, you don't really see it.

Hotel Response:

Dear Mr. Ramses Hoek, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort Ona Aucanada. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Aucanada even more. We look forward to welcoming you back to the hotel. Kind regards, Ona Aucanada.


Customer Rating: 4/5

From: lieven de bo (Belgium)

Submitted on 3-Apr-2016 (English)

Had a great stay at the hotel! good service, good food, nice room

Hotel Response:

Dear Mr. Lieven De Bo, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona Aucanada team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Aucanada even more. We look forward to welcoming you back to the hotel. Kind regards, Ona Aucanada.


Customer Rating: 5/5

From: Hotel Guest, details on file. (United Kingdom)

Submitted on 17-Nov-2015 (English)

Perfect accommodation, stayed in the 3 bed villa which was huge, plenty of space and very clean, only one bad thing to say was the hot breakfast was cold, can't fault anything else.

Hotel Response:

Dear Mrs. Emma Stevens, We would like to thank you for the time spent in sharing your opinion. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona Aucanada team strives daily to fulfill the wishes of our guests and our ultimate reward is customer satisfaction. We look forward to welcoming you to our hotel on your next visit. Warmest regards, Ona Aucanada.


Customer Rating: 5/5

From: John Nicholl (United Kingdom)

Submitted on 13-Oct-2015 (English)

fantastic accommodation, clean and fully equipped. Staff couldn't be more helpful. I would definitely come back

Hotel Response:

Dear Mr. John Nicholl, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Aucanada even more. We look forward to welcoming you back to the hotel. Kind regards, Ona Aucanada.


Customer Rating: 4/5

From: Mette Albrechtsen Bitsch (Denmark)

Submitted on 6-Sep-2015 (English)

We had a lovely week in apartment 601 with an amazing view of the sea. The place is not part of the busy Alcudia - we enjoyed the little sandy beach 10 m walk from the hotel and we had lovely swims at the rocky part of the beach. The staff is friendly and the apartment was we'll equipt and clean. We will come back.

Hotel Response:

Dear Mrs. Mette Albrechtsen Bitsch, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona Aucanada team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Aucanada even more. We look forward to welcoming you back to the hotel. Kind regards, Ona Aucanada.


Customer Rating: 5/5

From: Hotel Guest, details on file. (Latvia)

Submitted on 28-Aug-2015 (English)

Thank you for the beautifull vacation. Everything was very nice.

Hotel Response:

Dear Mrs. Inna Maciene, We would like to thank you for the time spent in sharing your opinion. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona Aucanada team strives daily to fulfill the wishes of our guests and our ultimate reward is customer satisfaction. We look forward to welcoming you to our hotel on your next visit. Warmest regards, Ona Aucanada.


Customer Rating: 4/5

From: rahul sahni (Qatar)

Submitted on 10-Aug-2015 (English)

Very hospitable staff.Good accomodation.Had a very nice time

Hotel Response:

Dear Mr. Rahul Sahni, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely, Ona Aucanada.


Customer Rating: 4/5

From: lance burman (United Kingdom)

Submitted on 9-Aug-2015 (English)

The apartment was lovely ,large and cool. The pools were nice staff helpfull. I think the food could be improved. The nicest beaches are about 30 min drive away which is not good if you don't have a car.

Hotel Response:

Dear Mr. Lance Burman, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Aucanada even more. We look forward to welcoming you back to the hotel. Kind regards, Ona Aucanada.


Customer Rating: 5/5

From: stuart cruickshank (United Kingdom)

Submitted on 11-Sep-2014 (English)

What can I say. An excellent holiday at a lovely aparthotel. The service was fantastic from the booking experience through to the checkout. The staff were friendly and helpful, the complex was clean and tidy, the rooms were spacious and very well presented. Although we were self catering the menus for breakfast and lunch were varied and loved by the kids. All in all a fantastic holiday for myself and the 4 children who loved the pools!!!


Customer Rating: 5/5

From: Beth Gallagher (United Kingdom)

Submitted on 7-Sep-2014 (English)

I would highly recommend Ona Aucanada. We are a family of 5 and our children are aged 7 to 14. The 2 bed apartment was large, clean, bright and modern and was perfect for us. The complex is relatively small and quiet which is just how we like it. The staff were really helpful and the couple of meals we ate there were lovely. The pools were lovely and the views spectacular. The location is great, it's just a 20 minutes walk into port d'alcudia which has lots of restaurants although there are a couple locally too. We had a fabulous holiday and would definitely visit again.


Customer Rating: 5/5

From: David Coulson (United Kingdom)

Submitted on 22-Jul-2014 (English)

Our family have not long returned from one of the best holidays in a long time - could not recommend the hotel and resort enough !. All staff were lovely & very happy to help. Special thanks to Fabrico & Rammond - great entertainer for kids - thankyou for your effrots ! We were allocated a fantastic quality refurbished duplex apartment, which had everything you could need. The hotels bistro offers a lovely and reasonably priced menu, breakfasts were a plenty ! The area the hotel is in is lovely and quiet.We had a aid of a car but I would imagine a walk/taxi ride not being a problem from the port. Overall we could not recommend the Ona Aucanada enough and can't wait to return next year. Thanks for a memorable holiday guys :)


Customer Rating: 5/5

From: Karolina Nilsson (Sweden)

Submitted on 30-Jun-2014 (English)

Perfect pool area, modern apartment and extremely friendly and helpful staff. The only thing that we duscovered was that some of the machines in the gym were out of order. In spite of that we really enjoyed our stay!


Customer Rating: 4/5

From: Ken Dawson (Spain)

Submitted on 16-Jun-2014 (English)

Very satisfied given price and facilities. We would stay here again.


Customer Rating: 5/5

From: Mark Ladyman (United Kingdom)

Submitted on 22-May-2014 (English)

Excellent stay at Aucanada in Port Alcudia. Rooms very comfortable and clean. The breakfast was really good value. But what made this holiday so special was the attitude of the staff. All the staff were friendly and very helpful. Some five star hotels could learn a thing or two from the staff at the Aucanada...... Brilliant