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Hotel Victoria 4 ***
C/ Victoria 4, Madrid, Comunidad de Madrid
go to hotel websitehotelvictoria4.com 		rooms from € 73!
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Average satisfaction rating out of 5
for this property among customers
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rating  4.3/5
based on 134 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

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From: jacqueline lytton (United Kingdom)
Submitted on 2010-03-05 		Customer Rating: 4/5
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comments Enjoyed my stay. The location was great, and the room very nice. All very clean and free wi fi. Breakfast was fine Not sure why they have chosen laminate flooring rather than carpets though.
Hotel Response:

Dear Ms. Lytton, Thank you for choosing or hotel for your accommodation in Madrid. We chose laminate flooring because is more hygenic than carpets as it is easy to clean. We look forward to welcoming you some other time. Kind regards, HOTEL VICTORIA 4
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From: marco boracchi (Italy)
Submitted on 2010-03-04 		Customer Rating: 5/5
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comments Grande E spazios
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2010-03-03 		Customer Rating: 4/5
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comments La estancia ha sido muy agradable, el hotel ofrece un desayuno estupendo y está muy bien acondicionado. Muy satisfechos con la limpieza, el servicio, y el personal. La localización del hotel era perfecta, en la puerta del Sol y estaba en una calle tranquila.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2010-02-26 		Customer Rating: 4/5
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comments Es un hotel fantástico en relación calidad-precio, ya que está muy bien situado, en la zona que se encuentra es ideal para comer, las habitaciones muy limpias y muy espaciosas. El desayuno es lo único que le falla un poco, pero para mi es suficiente. Cuando vuelva a Madrid volveré a este hotel.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2010-02-23 		Customer Rating: 4/5
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comments La situacion buena. Las habitaciones amplias y tranquilas. El desayuno bufet de calidad Dificil regular la temperatura de la ducha y el aire acondicionado un poco ruidoso. La tencion en recepcion estupenda y nos permitieron dejar el coche en el parking hasta las 4 de la tarde, despues de abandonar habitacion por la mañana. Una atencion que hay que valorar recomendaria el hotel sobre todo si se va a Madrid de turismo por la buena situacion
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From: Mariano González Gabardino (Spain)
Submitted on 2010-02-21 		Customer Rating: 4/5
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From: amparo ripoll montesinos (Spain)
Submitted on 2010-02-19 		Customer Rating: 5/5
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comments HOTEL SITUADO A ESCASOS 200 M. DE LA PUERTA DEL SOL. INSTALACIONES NUEVAS Y MUY LIMPIO. pERSONAL DE RECEPCION MUY AMABLE Y EL DE LA CAFETERIA RESTAURANTE TAMBIEN. FUIMOS EL AÑO PASADO, ESTE AÑO Y SI PODEMOS TAMBIEN EL PROXIMO. LO RECOMENDAMOS A NUESTROS AMIGOS
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From: Víctor Montañés Cobo (Spain)
Submitted on 2010-02-19 		Customer Rating: 4/5
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comments La relación calidad/precio es muy buena. Está muy limpio y bien climatizado. Lo único malo es que se escuchaba algo de ruido de la calle
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2010-02-18 		Customer Rating: 4/5
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comments Estuve la semana pasada en el hotel, y me pareció estupendo. Buena situación, buena habitación con balcón al exterior, limpieza intachable, y bien también el desayuno. Las 2 únicas pegas: en el pasillo de las habitaciones olía a comida, y por la noche llegaba ruído de "marcha" de la calle. Si se pudiera evitar eso, sería perfecto. A pesar de ello, seguro que repetiré.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 2010-02-13 		Customer Rating: 0/5
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comments In the first room we went to the toilet leaked. We moved but the smell of food in the second room was sickening and the shower didn't work properly. When we asked to move again the receptionist wasn't too happy. Our final final room was nice. Breakfast was terrible and in a horrible room. Also, my credit card was charged without my knowledge and I was not offered a receipt for our stay. Victoria 4 do not care about their customers. Thats for sure! Will never stay here again.
Hotel Response:

Dear Mr. Cullen, We are sorry to hear you did not have a pleasant stay. The first room you stayed in had a leaking problem. As soon as you reported it, we were going to fix it but you preferred moving to another room. The second night you stayed in a new room that you reported you did not like after two hours. Unfortunatelly, we did not have another double room available for a new change. The third and fourth nights you moved to a new room that you liked. We understand that moving from one room to another is uncomfortable, but we always tried to fullfill your needs and requirements. We charged your credit card in advance because you made a non-refundable reservation. Do you want us to send you the invoice?. We apologice for the inconviniences caused and look forward to welcoming you some other time. Kind regards, HOTEL VICTORIA 4

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From: "Hotel Guest, details on file." (United States)
Submitted on 2010-02-12 		Customer Rating: 5/5
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comments Clean, great location, and helpful front desk staff. The breakfast was quite complete with juices, fruits, meat and cheese plate, good pastries, yogurt, etc. Wish the WiFi was in the rooms (only in lobby), but that was the only complaint!
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From: Edwin Devon (United Kingdom)
Submitted on 2010-02-11 		Customer Rating: 5/5
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comments GREAT LOCATION for Visiitng the city - Metro station - bars - resturants - tour bus - Helpful staff. Rooms nice and clean.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2010-02-10 		Customer Rating: 4/5
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From: Francisco Rodriguez mochon (Spain)
Submitted on 2010-02-08 		Customer Rating: 5/5
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comments Victoria 4 para mi es de las mejores opciones para visitar el centro de Madrid, por su situacion inmejorable.Hotel muy agradable ,limpio ,con habitaciones muy amplias, y un trato excelente.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 2010-02-05 		Customer Rating: 3/5
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comments Our room was beside a lift and as there were wooden floors in the corridors as well as in the rooms it was very noisy. The room was also very dark and you needed to have the light on even during the day. We were only there for 1 night so this was not a problem. I would return to this hotel again but I would look for a better appointed room. The location of the hotel was fantastic - right in the centre of the city
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From: Carlton Parker (Australia)
Submitted on 2010-02-02 		Customer Rating: 5/5
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comments Very helpful staff.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2010-01-25 		Customer Rating: 5/5
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comments Mi estancia fue muy agradable, el hotel está muy bien situado, en mi caso concreto a 500m del lugar donde tenía que celebrar una reunión de trabajo, en todo caso con una estación de metro prácticamente al lado,la habitación cómoda e impecable,así como el cuarto de baño, el personal muy atento y servicial, a pesar de ser céntrico la calle sin ruidos, el desayuno correctísimo ,para mi constituyó una estupenda opción que repetiré siempre que necesite pernoctar en Madrid.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2010-01-21 		Customer Rating: 5/5
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comments Muy buen hotel, el personal es atento y amable, excellente calidad precio.
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From: ALBERT JOU SALAFRANCA (Spain)
Submitted on 2010-01-21 		Customer Rating: 5/5
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comments Era mi primera vez en Madrid y la verda que el trato recibido por parte del personal del Hotel me facilito mucho el descanso y la confinza para tener la tranquilidad que deseaba. Quiero destacar la limpieza en la habitación y el desayuno con una gran variedad de alimentos. Hasta pronto.
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From: Joanna Garcia (Portugal)
Submitted on 2010-01-18 		Customer Rating: 5/5
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From: maria carme FORT ALONSO (Spain)
Submitted on 2009-12-30 		Customer Rating: 4/5
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comments correcto y amable, problema con la calefacción en la habitación, que se solucionó al instante al cambiarnos a otra habitación.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2009-12-27 		Customer Rating: 3/5
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comments La ubicación del hotel es fantastica, así como el trato recibido, el único pero es que la cama aunque era de matrimonio era pequeña.
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From: cristina alvarez perez (Spain)
Submitted on 2009-12-25 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2009-12-20 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Netherlands)
Submitted on 2009-12-19 		Customer Rating: 4/5
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comments I am staying regularly in hotel Victoria 4 and am each time happy with my choise. Relaxed hotel right in the centre of Madrid.
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From: Juan Melchor Tomás Campos (Spain)
Submitted on 2009-12-13 		Customer Rating: 5/5
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comments Fuimos cuatro matrimonios y nos encanto el hotel, la habitación, el desayuno, la atención del personal. Excelentemente situado en el centro de Madrid. Lo recomiendo.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2009-11-19 		Customer Rating: 4/5
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comments Todo muy bien.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2009-11-19 		Customer Rating: 4/5
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comments Excelente servicio, habitaciones limpias y agradables.
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From: "Hotel Guest, details on file." (Italy)
Submitted on 2009-11-07 		Customer Rating: 5/5
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comments perfetto per la sua posizione in centro. Arredo completamente nuovo.
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From: Guedon Marie-Christine (France)
Submitted on 2009-11-07 		Customer Rating: 4/5
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comments excellent location, very neat hotel, newly redone. Breakfast is of good quality, nice and fresh, plenty of food, and good advise at the counter. Only minor minus could be that deco is a bit too neutral. a very good place to stay.
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From: "Hotel Guest, details on file." (Austria)
Submitted on 2009-11-02 		Customer Rating: 3/5
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From: "Hotel Guest, details on file." (Germany)
Submitted on 2009-11-01 		Customer Rating: 4/5
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comments Das Hotel Vicroria wurde uns empfohlen und entsprach genau unseren Erwartungen. Die Lage ist für Stadtbesichtigungen ausgezeichnet, das Hotel ist sehr sauber, das Personal freundlich und das Frühstück in Ordnung. Dass in der Nacht bei geöffnetem Fenster aus den engen Gassen der Lärm herauftönt, darauf muss und kann man sich einstellen. Es ist eben Spanien. Isgesamt waren wir sehr zufrieden und würden das Hotel wieder buchen.
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From: JOSEP GINE BERENGUER (Spain)
Submitted on 2009-10-30 		Customer Rating: 4/5
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comments Hotel correcto, limpio y con una situación privilegiada
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2009-10-30 		Customer Rating: 5/5
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comments El Hotel está muy nuevo y sobretodo muy céntrico. La calle en la que está es muy bulliciosa, pero con la ventana cerrada apena sientes nada
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From: christine holland (United Kingdom)
Submitted on 2009-10-27 		Customer Rating: 5/5
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comments The Hotel Victoria was very clean, staff were very helpful
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From: NILMA MEIRA (Brazil)
Submitted on 2009-10-24 		Customer Rating: 4/5
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comments CONDIÇÕES SATISFATÓRIAS, COMPATÍVEIS COM O PREÇO DA DIÁRIA. Excelente localização em termos de acesso aos meios de transporte, cafés e restaurantes, bem como pontos turísticos da cidade antiga. Os apartamentos são limpos e bem conservados. A rua é estreita, com aparência típica do quarteirão, tendo como característica um pouco desagradável as atitudes do público feminino que freqüenta uma casa noturna em frente ao hotel. Consideramos como pontos negativos a ressaltar: 1) o atendimento prestado por algumas recepcionistas; 2) a inexistência de pessoal para auxiliar no transporte das malas; 3) a organização do serviço do café da manhã, que, embora sendo servido em um restaurante confortável, os hóspedes do hotel são obrigados a utilizar uma pequena sala lateral.
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From: "Hotel Guest, details on file." (Switzerland)
Submitted on 2009-10-12 		Customer Rating: 4/5
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comments Es un hotel muy centrico, por eso se puede descubrir gran parte del centro de Madrid a pie. Lo que hay que considerar es que Madrid es una ciudad con mucho ruido, y a pesar de las ventanas modernas se puede oir un poco del ruido de la calle. Los empleados estban muy atentos, la habitacion estaba muy limpia. Lo peor de la estancia en este hotel era el desayuno: el café mal, la seleccion de comida limitada (en un hotel de tres estrellas espero mas) y todo un poco caotico por falta de espacio. A pesar de esto puedo recomendar el hotel.
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From: "Hotel Guest, details on file." (Denmark)
Submitted on 2009-10-05 		Customer Rating: 4/5
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comments Central based Hotel. Good service. The breakfast could haowever be better...
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From: MICHELE MINESTRINI (Italy)
Submitted on 2009-09-29 		Customer Rating: 4/5
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From: Jose Francisco Almagro Martínez (Spain)
Submitted on 2009-09-21 		Customer Rating: 4/5
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comments En rasgos generales la estancia ha sido muy buena. Lo mejor de este hotel es la localizacion, fuimos andando a todos sitios, con la comodidad de disponer de un parking en el mismo centro. El hotel limpio y la gente agradable
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2009-09-17 		Customer Rating: 4/5
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comments todo casi perfecto, la habitacion muy simpatica, el lavabo limpissimo, el desayuno amplio, solamente un defecto....la habitacion interior sin avisarlo antes...pero como estuve ahi solamente 1 noche no me molesto,pero si estuviera mas tiempo....no seria agradable.
Hotel Response:

Estimado Sr. Rybaczek. Gracias por su comentario. Esperamos poder recibirle en otra ocasión para que se pueda alojar en una habitación exterior. Un cordial saludo, HOTEL VICTORIA 4
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From: "Hotel Guest, details on file." (Switzerland)
Submitted on 2009-09-11 		Customer Rating: 4/5
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comments Pity the parking is not from the hotel
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From: CAROL WALLER (United States)
Submitted on 2009-08-30 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Italy)
Submitted on 2009-08-12 		Customer Rating: 5/5
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From: Gregory Holmes (Canada)
Submitted on 2009-08-04 		Customer Rating: 5/5
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comments Great centrally located hotel with excellent service.
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From: David Muratori (Canada)
Submitted on 2009-07-28 		Customer Rating: 5/5
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From: Alejandra pizano Riquelme (Spain)
Submitted on 2009-07-23 		Customer Rating: 4/5
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comments muy bien ubicado, y muy buena infraestructura, me he sentido muy agusto.
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From: "Hotel Guest, details on file." (Italy)
Submitted on 2009-07-22 		Customer Rating: 5/5
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comments buona posizione, buon personale e buon servizio, ottimo rapporto qualità/prezzo
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From: "Hotel Guest, details on file." (United States)
Submitted on 2009-07-21 		Customer Rating: 5/5
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comments The hotel was exactly as described. Super clean, great location, polite and professional staff and lovely rooms. This is my new place to stay while in Madrid!!
Hotel Response:

Dear Mr. Cid, Thank you for your review. We are very pleased to hear that you will stay with us in your next visits to Madrid. We look forward to welcoming you again very soon. Kind regards, Hotel Management
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From: Nigel Watson (Hong Kong)
Submitted on 2009-07-19 		Customer Rating: 4/5
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comments Very good location with plenty of restaurants and bars right on the doorstep. The room was large and clean, and the reception staff very helpful. Good value for Madrid
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From: "Hotel Guest, details on file." (Argentina)
Submitted on 2009-07-05 		Customer Rating: 4/5
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From: Dave Roberts (United Kingdom)
Submitted on 2009-06-30 		Customer Rating: 4/5
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comments Excellent location
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From: "Hotel Guest, details on file." (Hungary)
Submitted on 2009-06-30 		Customer Rating: 4/5
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comments Everything was all right. Polite staff, cleaned rooms etc. No surprise.
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From: Christina Stanard (United States)
Submitted on 2009-06-29 		Customer Rating: 5/5
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From: Chris Marain (Belgium)
Submitted on 2009-06-25 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Argentina)
Submitted on 2009-06-23 		Customer Rating: 4/5
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comments Limpieza, cordialidad en la recepcion y buena ubicacion se destacan en el hotel. La TV no estaba a la altura de un 4 estrellas, pero el resto estuvo muy bien.
Hotel Response:

Estimados Sres. Torriani: Gracias por elegir nuestro hotel para su estancia en Madrid. Lamentamos saber que la televisión no fue de su agrado. El hotel Victoria 4 es un establecimiento de 3*** y tomamos nota de su crítica para mejorar. Un cordial saludo, HOTEL VICTORIA 4
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From: "Hotel Guest, details on file." (Israel)
Submitted on 2009-06-20 		Customer Rating: 5/5
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From: Ana Simonella (Portugal)
Submitted on 2009-06-18 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2009-06-17 		Customer Rating: 4/5
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comments El hotel muy limpio, comodo y la situacion inmejorable. Calidad/precio excepcional (me acogi a una buena oferta). Ideal para una escapadita para conocer Madrid.
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From: "Hotel Guest, details on file." (Italy)
Submitted on 2009-06-16 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Denmark)
Submitted on 2009-06-10 		Customer Rating: 2/5
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comments It was a very good room. But breakfast was in a dark bar. The last nigth there was a big group og very noysi schoolchildren in the hotel. I have to change room.
Hotel Response:

Dear Ms. Therkilden, We apologice for the inconviniences caused. We did our best in order to make your stay more pleasant changing your room on the last night when we had a group check-in. We look forward to welcoming you some other time. Kind regards, HOTEL VICTORIA 4
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From: "Hotel Guest, details on file." (Australia)
Submitted on 2009-06-05 		Customer Rating: 5/5
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comments Location was great, rooms were modern, clean and quiet. We were upgraded because it was my birthday and the room was huge!
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From: "Hotel Guest, details on file." (Germany)
Submitted on 2009-05-14 		Customer Rating: 4/5
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comments huevos con el desayuno me faltaran. por lo de mas el hotel es splendido y la localizacion lo meyor
Hotel Response:

Estimado Sr. Akkermans, En desayuno incluido en su reserva era continental tipo buffet. En la carta de desayunos, disponemos de huevos revueltos o fritos con patatas con un coste adicional de 4,50 Euros. Gracias por elegirnos para su estancia en Madrid, esperamos poder recibirle en otra ocasión. Saludos cordiales, HOTEL VICTORIA 4
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From: ELISABETH VAN DER WEIDEN (Spain)
Submitted on 2009-05-08 		Customer Rating: 5/5
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comments it was wonderfull, in the middle of the city, clean, good beds.
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From: Zaugg Rodriguez Germana (Switzerland)
Submitted on 2009-05-06 		Customer Rating: 5/5
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comments empleados muy carinosos y educados, haciendo siempre todo el possible
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2009-04-27 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Germany)
Submitted on 2009-04-23 		Customer Rating: 5/5
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comments Comfortable hotel, friendly and helpful staff, excellent location for exploring central madrid. Parking in nearby public lot is expensive, and breakfast in adjoining restaurant is not lavish, but overall a good value for a great location!
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2009-04-22 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Argentina)
Submitted on 2009-04-07 		Customer Rating: 4/5
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comments Nos quedamos muy satisfechos con el hotel! Las habitaciones amplias, lindas y limpias, el baño igual. El hotel esta estrategicamente situado, ideal para salir de tapas y recorre la ciudad! Muy recomendable!
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2009-04-02 		Customer Rating: 4/5
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comments Un Hotel encantador, por el trato, instalaciones y sin lugar a dudas la situación del mismo. Para repetir
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From: Toine Niessen (Netherlands)
Submitted on 2009-02-24 		Customer Rating: 5/5
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comments In the center of the town, good breakfast en very good renovated bathroom.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2009-01-27 		Customer Rating: 4/5
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comments - En general perfecto. - Negativo, el ruido en los pasillos. Sustituir madera por moqueta.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2009-01-24 		Customer Rating: 4/5
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comments Solo estuvimos una noche . Todo fue correcto.
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From: Sagrario Guindulain Guerendiain (Spain)
Submitted on 2009-01-22 		Customer Rating: 5/5
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comments Excelente relación calidad/precio. Hemos encontrado todo muy satisfactorio, tanto la habitación como el desayuno y la ubicación. Lo tendremos en cuenta en los próximos desplazamientos a Madrid.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2009-01-20 		Customer Rating: 5/5
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comments La estancia estuvo muy bien y el hecho de poder dejar las maletas después de las 12 h. en el hotel lo encontré fantástico ya que esto dio la oportunidad de estar más tiempo por la zona.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2009-01-18 		Customer Rating: 4/5
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comments Està muy bien situado. Renovado de hace 3 años. Personal agradable y amable.
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From: "Hotel Guest, details on file." (Norway)
Submitted on 2009-01-05 		Customer Rating: 4/5
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comments Breakfast was a bit limited but I guess this perhaps has to do with the 3 stars..?
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From: Anne Vilimek (United States)
Submitted on 2008-12-30 		Customer Rating: 5/5
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comments Your staff was exceptional. Accommodations were very clean and comfortable. Your location allowed a convenient base from which to explore Madrid, its fine dining and museums.
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From: "Hotel Guest, details on file." (Netherlands)
Submitted on 2008-12-01 		Customer Rating: 4/5
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comments cómodo, muy central, benficioso
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From: Jan Geisler (Germany)
Submitted on 2008-11-17 		Customer Rating: 4/5
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comments good location for weekend trip, nice locals in the aera, everything in walking distance
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From: Paula Fabiola Velasquez Sanchez (Spain)
Submitted on 2008-11-11 		Customer Rating: 4/5
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comments Mi estancia en el Hotel ha sido muy grata y la atención excelente. Como he repetido en escoger el hotel, enviaron a mi habitación un detalle muy que agrada al cliente ..una deliciosa canasta de frutas..... Os lo recomiendo
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2008-11-07 		Customer Rating: 5/5
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comments Estaba muy bien situado y muy limpio.
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From: Patrick Gallagher (United Kingdom)
Submitted on 2008-09-24 		Customer Rating: 5/5
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comments Excellent, good value hotel. Immaculately clean, good size rooms. Friendly helpful staff. All tourist attractions within easy walking distance. Lots of great tappas bars/restaurants on the doorstep. Minor concern is lots of noise from these bars into early hours but easily solved with ear plugs! Highly recommended, already planning a return visit.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 2008-09-01 		Customer Rating: 5/5
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comments Just as expected. Staff very helpful. Right in the centre and within walking distance of main attractions. It wasn't as noisy as expected either. Only criticism is that the room must have been recently redecorated as it smelled strongly of paint.
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From: "Hotel Guest, details on file." (Cyprus)
Submitted on 2008-08-28 		Customer Rating: 4/5
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comments Clean and in excellent location for down town Madrid stay. Friendly staff too.
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From: Sergio Tusón Climent (Spain)
Submitted on 2008-08-22 		Customer Rating: 4/5
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comments Hotel muy céntrico, con personal muy agradable y atento. La única pega: las camas son individuales excepto la suite. Por lo demás todo excelente.
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From: Sergio Mureddu (Italy)
Submitted on 2008-08-22 		Customer Rating: 4/5
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comments giudizio nel complesso positivo. Si può certamente migliorare sulla qualità dei materassi che non erano il massimo del comfort.
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From: "Hotel Guest, details on file." (United States)
Submitted on 2008-07-10 		Customer Rating: 4/5
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comments clean, comfortable, efficient, great location
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From: Jesús Molina Lápiz (Spain)
Submitted on 2008-06-12 		Customer Rating: 4/5
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comments Situación excelente, habitaciones confortables, bastante ruido por la noche al estar situada en una zona de ambiente nocturno.
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From: "Hotel Guest, details on file." (Switzerland)
Submitted on 2008-06-12 		Customer Rating: 5/5
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comments très bon hôtel, rapport qualité-prix. Calme, bien placé, propre.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2008-05-22 		Customer Rating: 5/5
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comments las instalaciones del hotel correctisimas, la limpieza impecable y el personal muy amable, a parte de la situación en pleno centro de la ciudad. Recomiendo este hotel
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From: Horacio Antonio Bustamante (Argentina)
Submitted on 2008-04-24 		Customer Rating: 5/5
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comments Ubicación ideal para el turista. Buenas instalaciones, atención del personal y servicios prestados. Gracias.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 2008-04-19 		Customer Rating: 4/5
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comments We spent 4 nights here and found the rooms [superior] to be very spacious and comfortable. The service is very good and the staff are extremely helpful and friendly. The only disadvantage was the amount of noise from the late night revellers - but this could be shut out by using the a/c. The main advantage was that due to the location being in the heart of the historic area of the city, just about everywhere was within walking distance. We would certainly stay there again.
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From: "Hotel Guest, details on file." (Italy)
Submitted on 2008-04-18 		Customer Rating: 4/5
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comments Camera perfetta e molto pulita, unica pecca la colazione -appena sufficiente- comunque rapporto qualità prezzo eccellente
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From: John Purser (United Kingdom)
Submitted on 2008-04-06 		Customer Rating: 5/5
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comments The room and facilities were extremely clean and exceeded expectations. The location was excellent and staff courteous and helpful.
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From: Bebhinn Joyce (Ireland)
Submitted on 2008-04-02 		Customer Rating: 5/5
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comments A definite yes. Very modern, very Clean, Extremely Comfortable, Very friendly and more city centre than can be imagined. All the Hotel staff have very good english and are very accommodating. You won't regret this choice, I promise you!!!
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From: Linda Collins (United Kingdom)
Submitted on 2008-03-24 		Customer Rating: 5/5
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comments Excellent location and the staff were very findly and helpful
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2008-03-12 		Customer Rating: 4/5
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comments Excellent location. Also, the hotel was very clean and modern.
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From: andrew fuller (Netherlands)
Submitted on 2007-12-05 		Customer Rating: 2/5
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comments the staff were good, friendly and flexible but the room was flattered by the images on the internet. mine was clean but had no natural light
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From: Joao Magalhaes (Portugal)
Submitted on 2007-11-09 		Customer Rating: 4/5
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comments The accomodations are great and the breakfast is nice. it's has an excellent localization in old Madrid.
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From: Mr David Goss (United Kingdom)
Submitted on 2007-09-15 		Customer Rating: 4/5
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comments Ideal location for exploring Madrid, particularly the more historical areas. Comfortable hotel. Good proximity to bars and places to eat.
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From: Peter Robert Hill (Italy)
Submitted on 2007-09-14 		Customer Rating: 4/5
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comments The hotel is in an excellent location right in the heart of Madrid. The staff were extremely helpful, not only to me but everyone they assisted. The room was well equipped and of a good size. I tried the bar in the evening and have to say it was really nice. The Breakfast was good but a bit hectic at 9.30, so one needs to be mindful of this and try and get there a bit earlier. As the hotel is close to Sol, be aware of the noise factor, Madrid is a busy city and if possible ltry to get a room away from the main street as Madrid 'never sleeps'
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From: Helga Rodriguez Garcia (Switzerland)
Submitted on 2007-08-28 		Customer Rating: 5/5
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comments Hemos estado muy satisfechos con el Hotel Victoria 4, las habitaciones estuvieron muy limpias, las camas muy comodas y el hotel està muy bien situado. Gracias por su asistencia. Helga
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From: DOMINGO ALAJARIN JIMENEZ (Spain)
Submitted on 2007-08-22 		Customer Rating: 4/5
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comments Hotel muy centrico, se puede visitar todo el casco antoguio andando, perfectamente atendido, habitaciones muy confortables y completas, desayuno suficiente
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From: Patrick Mc Neill (Ireland)
Submitted on 2007-08-21 		Customer Rating: 5/5
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comments Superb location, steps away from Puerto del Sol. Very clean, quiet despite the location and very friendly staff.
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From: Chua Meng Kiat (Singapore)
Submitted on 2007-06-25 		Customer Rating: 4/5
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comments It was a nice hotel, with modern facilities and decor. The staff are helpful in meeting the expectation of guests.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 2007-06-14 		Customer Rating: 5/5
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comments We would recomend this hotel to everyone. From the staff in Reception to the Cleaners they were helful and polite. The Hotel was kept extremely clean and the rooms and bathrooms wre very up to date and modern, we can find nothing wrong at all and have recomended both the Hotel and the City to some of our friends as we found Madrid a wonderful city and well woth a visit.We found that being able to get into our room early was a great benifit. The Hotel was a reasonable price for a City Hotel.
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From: Karen Bliss (United Kingdom)
Submitted on 2007-02-19 		Customer Rating: 5/5
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comments This is a lovely hotel, and we would definitely stay here again. The rooms are modern and spotlessly clean, the location is central and we found the staff helpful and obliging. There was a bit of noise from surrounding bars at night, but it didn't really disturb us much.
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From: Marianne Nightingale (United Kingdom)
Submitted on 2007-01-29 		Customer Rating: 4/5
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comments It was very clean and also reasonably quiet for central Madrid. Everything worked and our room was cleaned to perfection. Our only disappointment was that we really wanted a double bed and this was not available. I was not aware that i had booked a twin. Unfortunately the hotel could not offer us a double until the second night and we did not want to move rooms during such a short stay.
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From: "Hotel Guest, details on file." (United States)
Submitted on 2007-01-02 		Customer Rating: 5/5
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comments I love hotel. It has excellent location and hotel staffs are very nice. The resteraunt next door is nice to have easy dinner.
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From: Hekkenberg (Netherlands)
Submitted on 2006-12-12 		Customer Rating: 4/5
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comments Breakfast room was too cold and narrow, hotel was fine, may come back
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 2006-12-07 		Customer Rating: 4/5
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comments Great Location, staff very helpful
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 2006-10-15 		Customer Rating: 4/5
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comments The hotel was perfect for a short break, very cental. Staff were friendly and knowledgeable and the rooms were spotless
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From: Alan White (Spain)
Submitted on 2006-09-19 		Customer Rating: 4/5
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comments The Hotel was clean and comfortable with maid service each morning. The staff were very helpful and pleasant and the location of the Hotel was excellent for all of the ameneties a big city has.
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From: Mr. Enar Log (Norway)
Submitted on 2006-08-07 		Customer Rating: 4/5
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comments Very centrally situated hotel in old Mdrid. Very quiet and very pleseant and seviceminded staff at the resption
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 2006-08-06 		Customer Rating: 5/5
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comments Staff were very helpful at all times. The rooms were very clean with all the necessary facilities. Well located for porto del sol PLAZA DE MAYOR gran via etc. The only improvements could be the breakfast could include a better selection of fresh fruit and eggs. Overall for the price above expectations. I normally stay in a five star hotel and would definitely recommend this hotel to friends.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 2006-08-04 		Customer Rating: 5/5
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comments The hotel is in a great location, and the standard of the room was excellent, very superior to what you would expect from a three star hotel. Also, there is a restaurant attached to the hotel that offered great food at reasonable prices...I would definitely recommend it.
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From: Amir Saleem (United Kingdom)
Submitted on 2006-07-24 		Customer Rating: 4/5
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comments The location was ideal and the staff was very helpful. All in all an excellent hotel but the breakfast good be better.
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From: David Weir (Spain)
Submitted on 2006-07-17 		Customer Rating: 5/5
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comments Excellent location from which to visit the principal sites with Sol Metro only 3 minutes walk. Room was clean and of adequate size with a sunny aspect; breakfast basic but sufficient; staff polite and helpful, overall very good value. Good open air restaurant adjacent to hotel.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2009-04-18 		Customer Rating: 5/5
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From: Einar Egeland (Norway)
Submitted on 2009-04-02 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Italy)
Submitted on 2009-03-11 		Customer Rating: 4/5
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From: Raul Encinas (Spain)
Submitted on 2009-01-21 		Customer Rating: 4/5
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From: Gloverson Moro (Brazil)
Submitted on 2009-01-19 		Customer Rating: 5/5
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From: Esperanza Bolinches Arévalo (Spain)
Submitted on 2008-12-21 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Finland)
Submitted on 2008-11-02 		Customer Rating: 4/5
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From: Esther Sainz-Pardo Santos (Spain)
Submitted on 2008-09-10 		Customer Rating: 4/5
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From: Bert Elschot (Netherlands)
Submitted on 2008-08-29 		Customer Rating: 4/5
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From: Stanimir Stojanov (Bulgaria)
Submitted on 2008-07-15 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Norway)
Submitted on 2008-04-28 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2007-11-12 		Customer Rating: 4/5
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From: ROBERT MITCHINER (United States)
Submitted on 2006-09-25 		Customer Rating: 5/5
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From: Srirat Junlamanee (Philippines)
Submitted on 2006-08-18 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Netherlands)
Submitted on 2006-07-09 		Customer Rating: 4/5