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Hotel Infanta Mercedes **
C/ Huesca 21, Madrid
go to hotel websitewww.hotelinfantamercedes.es 		rooms from € 45!
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Average satisfaction rating out of 5
for this property among customers
space space space
rating  4.4/5
based on 108 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-11-12 		Customer Rating: 4/5
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comments Hotel muy apañado aunque la zona inmediata (alrededores), son un poco deprimentes. Por lo demás el hotel está muy bien, limpio, cómodo y con algunas dotaciones superiores a su categoría.
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From: JOSE CHIRIVELLA CASES (Spain)
Submitted on 2009-11-06 		Customer Rating: 4/5
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comments Hotel tranquilo, cercano a Palacio de Congresos y de una amabilidad extrema de sus empleados. Buena elección. Volveré.
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From: Didier meirinhos (France)
Submitted on 2009-11-02 		Customer Rating: 5/5
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comments Hotel très propre et très calme, les employés sont très réactifs. Le garage et très pratique et peu cher 11€/jour. Un peu loin du centre mais la station de métro est très proche de l'hotel et nous mène directement au centre sans éffectuer aucun changement.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-11-01 		Customer Rating: 4/5
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comments muy contentos tanto con la habitacion servicio del hotel y la variedad de comida q disponen en el buffet para el desayuno. Animo a la gente a q vaya la boca del metro esta muy cerca para desplazarte por Madrid
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-10-29 		Customer Rating: 5/5
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comments Es un hotel pequeñito, en muy buena zona. Las habitaciones son pequeñitas pero agradables, limpias y nuevas. El desayuno era muy bueno.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-10-26 		Customer Rating: 5/5
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comments Es un hotel en que la relaccion precio calidad es muy satisfactoria y la atencion del personal del hotel es inmejorable.
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From: Elisabet Ruz Gutiérrez (Spain)
Submitted on 2009-10-24 		Customer Rating: 4/5
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comments Muy agradables y la estancia muy limpia y cama muy comoda.
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From: Nekane González Morales (Spain)
Submitted on 2009-10-19 		Customer Rating: 5/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-10-17 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Denmark)
Submitted on 2009-09-29 		Customer Rating: 4/5
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comments free internet access didn't work, probably because of a technical problem.
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From: Gabriela Alvarez (Mexico)
Submitted on 2009-09-28 		Customer Rating: 4/5
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comments En general el servicio es bueno, el cuarto esta limpio, un poco reducido. Sin embargo sugiero que incluyan el internet inalambrico sin costo. En Londres en todos los hoteles lo incluyen como parte del servicio y eso es atractivo. Saludos
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-09-27 		Customer Rating: 3/5
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comments Pedí una habitacion con vistas al exterior y no fue así.La cama de matrimonio era de 135 cms., un poco pequeña... El buffet muy bueno.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-09-27 		Customer Rating: 5/5
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comments Repetiremos. Muy limpio, con todos los detalles, trato agradable, buena situacion y precio muy economico
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-09-13 		Customer Rating: 4/5
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comments Hotel muy limpio, acogedor y céntrico
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From: marta pintaluba (Spain)
Submitted on 2009-09-13 		Customer Rating: 5/5
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comments amabilidad; limpieza, silencioso, en fin todo bien
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From: Philippe LE RAY (France)
Submitted on 2009-09-13 		Customer Rating: 5/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-09-08 		Customer Rating: 5/5
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comments EL TRATO RECIBIDO FUE MUY CORDIAL. EL DESAYUNO MUY BIEN
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-08-16 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-08-14 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-08-10 		Customer Rating: 3/5
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comments El hotel está muy bien la unica pega que habia una fuga de agua en la ducha y calaba el agua en la pared, pero casi no se notaba.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-08-03 		Customer Rating: 4/5
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comments muy bonito ,y cerca de donde queríamos estar,muy limpio.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2009-07-31 		Customer Rating: 4/5
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comments Very nice hotel near public transport. The staff was helpful and friendly. Very good value; I would recommend it and stay again. Only issue, the air-conditioning would make the room too cold during the day (stayed in summer), but I am sure they must have know and fixed it...
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From: Naiara Moreno Olabuenaga (Spain)
Submitted on 2009-07-16 		Customer Rating: 4/5
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comments Es un hotel muy tranquilo y su ubicación es ideal. No conocíamos el barrio y tiene muchos servicios. El desayuno lo mejor!!
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-07-12 		Customer Rating: 5/5
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comments muy agradable
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From: juan simon mayol batle (Spain)
Submitted on 2009-07-09 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-07-09 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-07-08 		Customer Rating: 3/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-07-08 		Customer Rating: 4/5
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comments bASTANTE CONFORTABLE
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From: Vincent BESSET (France)
Submitted on 2009-07-08 		Customer Rating: 4/5
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comments Good location for business travel
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From: Helena PAPAZACHAROPOULOU (Spain)
Submitted on 2009-06-29 		Customer Rating: 5/5
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comments Hotel limpio y tranquilo, donde puedes descancar despues una reunion o una visita turistica en el Paseo del Prado.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-06-29 		Customer Rating: 4/5
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comments bien
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-06-14 		Customer Rating: 5/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-06-11 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-06-09 		Customer Rating: 3/5
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comments Habitación individual muy pequeña
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From: CARMEN VAZQUEZ LOPEZ (Spain)
Submitted on 2009-06-07 		Customer Rating: 4/5
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comments Todo muy correcto para ser un dos estrellas. Los desayunos muy buenos y el personal uy amable.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-06-07 		Customer Rating: 4/5
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comments limpio y bien atendido. muy agradables
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-05-31 		Customer Rating: 4/5
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comments Muy cómodo, pero con calor se echa de menos el AA.
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From: Andrés Manuel Fernández Pérez (Spain)
Submitted on 2009-05-28 		Customer Rating: 4/5
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comments El hotel esta muy bien, las habitaciones bien, su baño bien y todo en general muy bien, lo recomiendo porque encima es barato.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-05-27 		Customer Rating: 4/5
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comments Buena relación calidad/precio del desayuno buffet continental
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From: Rebecca Fuller (United States)
Submitted on 2009-05-21 		Customer Rating: 5/5
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comments The neighborhood was quiet, though close to public transportation that made touring Madrid easy. The breakfast was very generous, the restaurant was spotless. Our room was comfortable & clean. The staff was helpful and friendly. I will recommend this hotel to my friends and certainly will stay here when I return to Madrid.
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From: María del Rocío Cabrera Borrego (Spain)
Submitted on 2009-05-21 		Customer Rating: 5/5
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comments Trabajadores agradables y buffet con bastante variedad y calidad. Habitación limpia y acogedora. Puedes regular la temperatura de la misma.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-05-18 		Customer Rating: 4/5
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comments Es un hotel muy adecuado, el servicio muy agradable, te facilitan la estancia.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-05-16 		Customer Rating: 4/5
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comments This is a good clean hotel about 7 or 8 metro stops from the centre. Nice rooms, helpful staff and walking distance to bars, shops and restaurants in that area. The hotel has limited parking facilities so you have to find spaces in the area around the hotel where there is time limited availability during the day. At night it's free. Overall good value and would stay again.
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From: "Anonymous guest, details on file." (United States)
Submitted on 2009-05-15 		Customer Rating: 5/5
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comments El a/c lo prenden el dia Mayo 15 o si hace mucho calor y el colchon pudiese ser mas grueso.- Pero el hotel le doy un 8.0 de 10 puntos y su personal 9.0 de 10 puntos.- I would come back here anytime, not a problem.-
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-05-14 		Customer Rating: 5/5
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comments Lo básico en los servicios hoteleros muy bien acometidos. Buen equipo Humano, joven y dinámico
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-05-13 		Customer Rating: 4/5
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comments El hotel ofrece una buena relación calidad - precio. Está en una zona excelente, próxima tanto a barrios de alto nivel, como populares. El desayuno bufete es muy completo; pero las habitaciones son demasiado reducidas de espacio y resultan agobiantes.
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From: MARTA ORTOLA (Spain)
Submitted on 2009-04-30 		Customer Rating: 5/5
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comments Todo ha sido muy correcto, atención, habitación y service room. Una estancia muy agradable
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-04-27 		Customer Rating: 5/5
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comments Perfectamente equipado. Limpio, tranquilo. Como para volver
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From: ainhoa erdocia larrañaga (Spain)
Submitted on 2009-04-06 		Customer Rating: 4/5
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comments En general todo bien salvo la calefaccio ndemasiado alta para dormir
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From: FRANCISCA FERNANDEZ RIVAS (Spain)
Submitted on 2009-03-02 		Customer Rating: 5/5
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comments HOTEL BIEN SITUADO, AUN PASO DEL Pº DE LA CASTELLANA, MUY LIMPIO, TRANQUILO, PERSONAL MUY AGRADABLE, Y ENCIMA MUY BIEN DE PRECIO. SE LO RECOMIENDO A TODOS MIS AMIGOS Y GENTE EN GENERAL
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From: ALEJANDRO GARCIA CASTRO (Spain)
Submitted on 2009-01-29 		Customer Rating: 5/5
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comments MUY ACOGEDOR DESTACANDO LA LIMPIEZA Y EL AGRADABLE TRATO DEL SERVICIO
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From: Antonio Castelo Paderne (Spain)
Submitted on 2009-01-15 		Customer Rating: 5/5
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comments Muy confortable y tranquilo, la habitación y el baño muy limpios y en buen estado.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-01-11 		Customer Rating: 5/5
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comments Un hotel en el que la relación calidad precio es muy acertada con un trato amable y muy bien comunicado con los transportes públicos. Recomendaré este hotel a todas mis amistades.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2009-01-09 		Customer Rating: 4/5
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comments Everything went really fine. The staff was very helpful, Ssame they assigned us an smoking room without checking first that we wanted non-smoking
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-01-08 		Customer Rating: 4/5
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comments El hotel esta bien counicado y el personal eficiente. Me gustó mucho tanto el trato como la impresión que me dió. Estaba todo super limpio y silencioso.
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From: John Davis (Ireland)
Submitted on 2009-01-07 		Customer Rating: 4/5
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comments El desayuno es muy bueno
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From: Eufemia Alvarez Rodríguez (Spain)
Submitted on 2008-12-31 		Customer Rating: 5/5
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comments una habitacion agradable para papas e hija de 4 años.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-12-29 		Customer Rating: 5/5
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comments Hotel muy acogedor, muy tranquilo y con un personal muy amable.
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From: Dennis Peckmann (Germany)
Submitted on 2008-12-13 		Customer Rating: 5/5
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comments Der Empfang im Hotel war sehr freundlich und die Zimmer machten ebenfalls einen sehr guten Eindruck und vor allem einen sehr sauberen. Ich fühlte mich in diesem Hotel sehr wohl und werde es wieder besuchen.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-12-08 		Customer Rating: 5/5
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comments estuvimos muy bine, buena atencion del personal, limpio, habitacion amplia y un buen buffet. Repetiriamos
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From: Rafael Lázaro Lázaro (Spain)
Submitted on 2008-11-26 		Customer Rating: 4/5
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comments Excelenmte relación calidad-precio y excelente trato por parte del personal. La separación entre el aparcamiento del hotel, aunque es un problema, es menor.
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From: "Anonymous guest, details on file." (Finland)
Submitted on 2008-11-17 		Customer Rating: 4/5
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comments Very professional and friendly staff. Clean, nice rooms, however, noises from the corridor can be easily heard in rooms. Excellent breakfast buffet, special congratulations for the fruit buffet!
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-10-29 		Customer Rating: 5/5
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comments Tanto la atención como las instalaciones me resultaron muy agradables y satisfacctorias.
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From: LUIS CARLOS RODRIGUEZ SERRANO (Spain)
Submitted on 2008-09-29 		Customer Rating: 4/5
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comments ideal para ir de visita a Madrid, y tener un sitio en el que dormir. Pequelo, limpio y sin mas aspiraciones. Barato.
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From: ARÁNZAZU SÁNCHEZ PADILLA (Spain)
Submitted on 2008-08-29 		Customer Rating: 4/5
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comments La estancia ha sido perfecta, solo una cosa, el primer día nos pusieron el aire acondicionado tan alto que tuvimos que dormir con mantas. Deberían moderarlo un poco.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-08-17 		Customer Rating: 5/5
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comments Lugar tranquilo y cómodo a un buen precio.
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From: Inés Godoy Jiménez (Spain)
Submitted on 2008-08-14 		Customer Rating: 4/5
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comments A excepción del ruido alguna noche, coincidiendo con el fin de semana, el trato ofrecido por el personal del hotel ha sido excelente. Ya he estado en algún otro hotel de la cadena Sol Meliá, pero sin dudarlo volvería a elegir el Tryp Infanta Mercedes. La relación calidad-precio me ha dejado también muy satisfecha.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2008-06-05 		Customer Rating: 5/5
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comments Clean and modern hotel. Basic facilities and on the outskirts of the city but ideal for a budget hotel, which is not too far from the centre by metro.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-06-02 		Customer Rating: 4/5
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comments La habitación cómoda y limpia. Barrio tranquilo y fácil comunicación con el centro en el Metro.
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From: Lesley Docdocil (United States)
Submitted on 2008-06-02 		Customer Rating: 4/5
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comments The place was clean and people were friendly. The only bad thing I can think about it is that it is a bit far from the center of Madrid. It is also a bit hard to find because it is located in a very small street and hardly anyone from the area even knew the street name.
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From: Juan Esteban Beckman Abramzon (Spain)
Submitted on 2008-06-01 		Customer Rating: 5/5
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comments Un hotel muy conveniente y practico con un precio muy correcto por su calidad. Excelente en todo.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-05-19 		Customer Rating: 4/5
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comments tranquilo y luminoso
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From: Laura Di Pierro (Spain)
Submitted on 2008-05-11 		Customer Rating: 5/5
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comments es un hotel muy confortable y con muy buena atencion
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-05-05 		Customer Rating: 4/5
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comments mi estancia fue solo de fin de semana, esta bastante bien comunicado y la hab y el baño muy limpios. El personal bastante agradable.Calidad/precio muy buena
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-04-24 		Customer Rating: 5/5
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comments EL TRATO HA SIDO INMEJORABLE.
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From: Claudia Mattone (United Kingdom)
Submitted on 2008-04-22 		Customer Rating: 5/5
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comments The staff was friendly. The Hotel was nice and the room with the ensuite was clean. Also very close to the Metro.
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From: giuseppe cingotti (United Kingdom)
Submitted on 2008-04-14 		Customer Rating: 5/5
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comments Good hotel anf good value for money.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-04-10 		Customer Rating: 4/5
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comments solo he estado una noche pero puedo decir que era una habitación limpia, un lugar cómodo, un buen por parte del personal.
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From: Antonio Martín Barranco (Panama)
Submitted on 2008-04-08 		Customer Rating: 5/5
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comments La atención fue excelente, las habitaciones estaban limpias, tanto mi hermana como yo quedamos satisfechos
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-03-31 		Customer Rating: 5/5
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comments Es un hote excelente por su situación y por su precio
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From: jaume cruellas fornos (Spain)
Submitted on 2008-03-31 		Customer Rating: 5/5
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comments todo perfecto, excepto que se olvidaron de despertarnos dos dias.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2008-03-30 		Customer Rating: 5/5
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comments Staff were friendly and very helpful. Room was very clean and comfortable.
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From: Mounir Boukari (Belgium)
Submitted on 2008-03-04 		Customer Rating: 5/5
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comments A nice little hotel, very clean, and very practical for a short stay in the center of Madrid.if I go back to Madrid, I'll definitely stay there again.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-02-24 		Customer Rating: 5/5
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comments habitacion muy agradable, ubicación en lugar tranquilo y cerca del metro. Personal del hotel muy amable
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From: "Anonymous guest, details on file." (Andorra)
Submitted on 2008-02-11 		Customer Rating: 4/5
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comments Esta muy bien, la habitación es correcta y limpia.
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From: randel (France)
Submitted on 2008-01-06 		Customer Rating: 4/5
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comments very clean hotel single room small but sufficient for a short stay
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From: Michael B. Mellor (Spain)
Submitted on 2007-12-03 		Customer Rating: 4/5
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comments The hotel was easy to find and the staff very friendly. The only problem was the garage as it was very small and difficult to park my 4X4
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From: Michael Miles (United States)
Submitted on 2007-10-17 		Customer Rating: 5/5
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comments A very comfortable stay.excellent and helpful staff,ideally situated to explore Madrid.
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From: sandra pose canosa (Spain)
Submitted on 2007-09-02 		Customer Rating: 5/5
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comments hace exactamente una semana que estuve pasando unos dìas en Madrid,el alojamiento lo hice en el hotel Tryp Infanta Mercedes y tengo que decir al respecto,que fue del todo de mi agrado.Desde el personal que allì trabaja,que han sido todos muy amables,sus habitaciones muy limpias y sin ruìdos que pudiesen entorpecer. Por mi lado,aconsejarìa a quien desee pasar unos dìas en la ciudad y necesite un hotel,que se animen y vayan a este,no les defraudarà. Por mi parte,espero muy pronto volver a disfrutar, de sus servicos
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From: Francisco Javier Fernández Antón (Spain)
Submitted on 2009-03-15 		Customer Rating: 5/5
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From: "Anonymous guest, details on file." (Germany)
Submitted on 2009-02-20 		Customer Rating: 5/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-01-11 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-01-08 		Customer Rating: 5/5
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From: manuel garcia cuenca (Spain)
Submitted on 2008-11-30 		Customer Rating: 3/5
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From: Howard Murray (United Kingdom)
Submitted on 2008-10-16 		Customer Rating: 3/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-09-29 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Albania)
Submitted on 2008-09-19 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-08-31 		Customer Rating: 3/5
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From: Nicola Burke (Spain)
Submitted on 2008-06-08 		Customer Rating: 5/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-06-02 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2008-05-28 		Customer Rating: 5/5
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2008-05-06 		Customer Rating: 4/5
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From: Fernando Garcia (United Kingdom)
Submitted on 2008-05-05 		Customer Rating: 4/5
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From: MIGUEL ANGEL JEREZ CUBAS (Spain)
Submitted on 2008-05-02 		Customer Rating: 4/5
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From: Graham Cunningham (United Kingdom)
Submitted on 2008-05-01 		Customer Rating: 5/5
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From: Yanira Zúñiga (France)
Submitted on 2008-03-11 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-03-10 		Customer Rating: 4/5
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From: jaime salcedo (France)
Submitted on 2008-01-10 		Customer Rating: 5/5