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Hotel Regina ***
C/ Alcala 19, Madrid, Comunidad de Madrid 		rooms from € 48!
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Average satisfaction rating out of 5
for this property among customers
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rating  4.0/5
based on 76 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

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From: "Anonymous guest, details on file." (Australia)
Submitted on 2009-08-30 		Customer Rating: 3/5
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From: LEA ASHKENAZI (Israel)
Submitted on 2009-08-01 		Customer Rating: 5/5
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comments good location, clean & pleasent.
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From: lilian mcnicholas (Ireland)
Submitted on 2009-07-26 		Customer Rating: 5/5
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comments very clean and very convenient , metro just outside the door.
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From: VIRGINIA COOK (United States)
Submitted on 2009-06-15 		Customer Rating: 4/5
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comments Would like a non-smoking hotel and restaurant.
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From: aldo alberto perez parra (Argentina)
Submitted on 2009-05-12 		Customer Rating: 5/5
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From: Husnain Syed (United States)
Submitted on 2009-05-01 		Customer Rating: 3/5
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comments A very dry and buisness like hotel. Suitable for buisness trips. Not a congenial, family run sort of place for the traveller looking for a welcoming personal touch.
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From: "Anonymous guest, details on file." (United States)
Submitted on 2009-04-25 		Customer Rating: 4/5
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comments Well located for the main places of interest. Only a short distance to Atocha train station. Hotel very clean with good sized rooms.
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From: ALBERTO DELGADO LASTRAS (Spain)
Submitted on 2009-04-11 		Customer Rating: 5/5
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comments Un hotel moderno y lleno de atractivos. Sin lujos, pero con sinceridad uno de los mejores en los que hemos descansado. Habitación limpia y una atención esquisita
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From: "Anonymous guest, details on file." (United States)
Submitted on 2009-03-28 		Customer Rating: 5/5
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comments Great location. Very helpful front desk and nice, clean rooms.
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From: Amy Long (United Kingdom)
Submitted on 2009-02-24 		Customer Rating: 4/5
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comments Hotel was clean, very nice, room was extremely warrm and some of the staff was less than friendly or helpful. Although, we found this to be the Madrid way!
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2009-02-23 		Customer Rating: 5/5
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comments Myself and my friend had a lovely stay in Hotel Regina. It is a very comfortable hotel and I would recommend it to anyone.
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From: philip pennant (United Kingdom)
Submitted on 2009-01-22 		Customer Rating: 4/5
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comments the Central location , the proximity to many good restaurants and ease of travel with the excellent metro made staying at the Hotel Regina very easy and pleasant. The staff were helpful and the rooms excellent value. Highly recommend it.
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From: violeta gonzalez fernandez (Spain)
Submitted on 2008-12-19 		Customer Rating: 5/5
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comments viajo a Madrid, es esta la mejor manera que tengo de expresar mi satisfacción, por su situación, trato del personal y relación calidad-precio.Las reformas que se acometieron hacen que nada tenga que envidiar a los HOTELES DE 4 ESTRELLAS.AH¡ LOS DESAYUNOS SON MUY BUENOS, LO RECOMIENDO. UNA DE LOS MUCHISIMOS ASTURIANOS QUE ALLI NOS HOSPEDAMOS
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From: "Anonymous guest, details on file." (Australia)
Submitted on 2008-12-09 		Customer Rating: 4/5
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comments Great Location ... very helpful staff ... clean and well priced
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From: Erica Keim (Sweden)
Submitted on 2008-10-12 		Customer Rating: 3/5
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comments Great location! Good breakfast.
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From: deirdre lynch (United Kingdom)
Submitted on 2008-09-03 		Customer Rating: 1/5
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comments I was very disappointed with the service of your staff. They were unhelpful and had an attitude of giving the minimum amount of care and attention. I would never recommend you to anyone and would never stay with you again. The hotel was clean.
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From: "Anonymous guest, details on file." (Norway)
Submitted on 2008-08-18 		Customer Rating: 5/5
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comments A pleasent hotel, very clean, quiet, good room (103), helpful staff (maid, lobby), great location
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From: Alma Rosa Cardenas Murua (Mexico)
Submitted on 2008-07-11 		Customer Rating: 5/5
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comments Mi estancia en el Hotel Regina fué muy satisfactorio. La habitación muy limpia, con todos los servicios. Y el personal de la recepción muy amables y eficientes. Seguro que volveré a hospedarme en el Hotel Regina en mi próxima visita a Madrid!
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From: tony harris (United Kingdom)
Submitted on 2008-05-22 		Customer Rating: 5/5
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comments A nice friendly hotel , excellent service and central , would use it again
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2008-05-12 		Customer Rating: 2/5
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comments There was NO airconditioning in the rooms. The rooms were also very small.
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From: "Anonymous guest, details on file." (Netherlands)
Submitted on 2008-05-07 		Customer Rating: 4/5
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comments We first got a unpleasant small room with a terrible smell (cooking, oil etc.). Fortunately we could change to a better room on the other side of the hotel.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-05-05 		Customer Rating: 3/5
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comments It was very hot in our room and airconditiner did not work, so we had to keep the window open day and night and listen the other neighborous all night
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From: "Anonymous guest, details on file." (Ireland)
Submitted on 2008-04-21 		Customer Rating: 3/5
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comments Positives: Helpful professional staff, clean rooms, great value. Extremely central location. Negatives: Only available plug socket was in the bathroom
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From: MANUEL GRANDE PRIETO (Spain)
Submitted on 2008-04-21 		Customer Rating: 5/5
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comments Muy comodo al estar tan céntrico,y muy silencioso,el servicio muy atento,volveremos!!!
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From: João Da Costa (Portugal)
Submitted on 2008-04-03 		Customer Rating: 5/5
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comments Foi muito agradável e tenciono voltar ai no final de abril e sempre que for a Madrid.Obrigado
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From: Juan Jesús Yanes Hernández (Spain)
Submitted on 2008-03-05 		Customer Rating: 4/5
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comments un hotel muy cómodo, y sobre todo muy céntrico. Si incluyesen desayuno estaría genial.
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From: "Anonymous guest, details on file." (Mexico)
Submitted on 2008-02-05 		Customer Rating: 2/5
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comments Los colchones de camas estan muy blandos y ruidosos, cualquier movimiento sobre la cama hace perder el sueño, se escucha mucho ruido de tubería de agua de desecho.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-01-31 		Customer Rating: 5/5
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comments excelente ubicación,en el centro de la ciudad y exquisito trato del personal de la recepción.Habitaciones muy acogedoras y confortables.Pienso repetir y gracias por vuestra hospitalidad.SALUDOS.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2008-01-22 		Customer Rating: 5/5
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comments Friendy and efficient check in staff
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From: Cristina Pereda (Spain)
Submitted on 2008-01-06 		Customer Rating: 4/5
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comments La habitación era oscura y poco espaciosa, pero tranquila porque daba a un patio. El servicio y los empleados fueron muy agradables. Resultó un poco caro , pero la ubicación y el servicio lo compensaron.
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From: Mario Montero Camacho (Spain)
Submitted on 2008-01-06 		Customer Rating: 3/5
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comments muy céntrico y no muy caro aunque la habitación olía muy mal a tabaco.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2007-12-17 		Customer Rating: 5/5
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comments Situación excelente.Limpieza perfecta. Pesonal muy amable.Inconvenientes: Mala insonorización en las exteriores, mucha luz en las interiores. Gracias
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From: adrian thomson (United Kingdom)
Submitted on 2007-12-07 		Customer Rating: 4/5
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comments Hotel was well located, fast and efficient checking in procedure, rooms were clean and spacious although the absence of tea and coffee facilities spoiled an otherwise excellent choice of hotel.
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From: monica coleto trujillo (Spain)
Submitted on 2007-09-12 		Customer Rating: 3/5
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comments buenas tardes dias o noches. la verdad q me puntuacion del 3 es mas bien por la gente que teneis de limpieza en el hotel.no es por que estubiese sucia la habitacion ni nada por el estilo,es un poco como de queja por sus limpiadoras que a las 7 de la mañana cuando aun dormia se empezaron a gritar unas a otras creo que hasta las 10 de la mañana por lo de mas ....genial,muy buen hotel y muy buen trato,muchas gracias por todo. saludos: Monica Coleto.
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From: Emilia Terzieva (Canada)
Submitted on 2007-09-09 		Customer Rating: 5/5
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comments Excellent hotel, excellent location, great value for the money. I recommend it to everybody visiting Madrid.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2007-07-25 		Customer Rating: 3/5
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comments hotel unaware of our booking. provided a room anyway. good quality and prime location.
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From: "Anonymous guest, details on file." (Netherlands)
Submitted on 2007-07-12 		Customer Rating: 3/5
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comments the hotel was nice, but the airconditioning has to be up-timized
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From: "Anonymous guest, details on file." (France)
Submitted on 2007-07-11 		Customer Rating: 2/5
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comments chambre sale et vieille
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From: Andrew Mueller (United States)
Submitted on 2007-05-16 		Customer Rating: 4/5
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comments Very comfortable, pleasant
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2007-04-11 		Customer Rating: 5/5
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comments Very clean and comfortable. Our 3 night rate was excellent. Reception staff very helpful, with sense of humour. Ideal location for city centre galleries, restaurants etc. Would definitely stay there again.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2007-04-09 		Customer Rating: 3/5
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comments The room was VERY dark. In addition we would have liked not having to pay additionally for the breakfast. It says included.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2007-03-18 		Customer Rating: 4/5
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comments Excellent location
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From: Frank McFadden (United Kingdom)
Submitted on 2007-02-27 		Customer Rating: 5/5
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comments The Hotel was fantasic value - Superb location, excellent accommodation, great atmoshere and friendly professional staff. Super room. Next time I return to Madrid I will be staying at the Regina.
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From: Martin Reilly (Ireland)
Submitted on 2007-01-22 		Customer Rating: 2/5
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comments GOOD: The hotel was very central and ideal for my needs. The staff were fantastic and very helpful. BAD: The room I had was very small and the air conditioning unit was intermittent
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From: Adrian Mooney (Ireland)
Submitted on 2007-01-22 		Customer Rating: 5/5
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comments Excellent Hotel in an excellent location,could not have been more satisfied,I would highly recommend staying here while in Madrid.
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From: R.Sandham (United Kingdom)
Submitted on 2007-01-21 		Customer Rating: 5/5
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comments Good central location and excellent value for money in terms of room size/comfort.
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From: Sue Burke (United Kingdom)
Submitted on 2007-01-07 		Customer Rating: 4/5
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comments Excellent location and good clean hotel.
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From: Silvia Calero Pérez del Postigo (Spain)
Submitted on 2006-12-30 		Customer Rating: 5/5
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comments Me encantó estar en el hotel regina madrid, de hecho fue una sorpresa porque nos dieron una de las mejores habitaciones. El sitio es ideal. Muchas gracias.
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From: "Anonymous guest, details on file." (Portugal)
Submitted on 2006-12-06 		Customer Rating: 3/5
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comments Central, clean and ok for its category. Good bathroom, but the room was small even for a single.
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From: "Anonymous guest, details on file." (Ireland)
Submitted on 2006-10-11 		Customer Rating: 4/5
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comments I think patrons should be aware that breakfast costs an extra Euro11 on top of the hotel rate.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2006-09-19 		Customer Rating: 4/5
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comments Hotel regina is a superb value hotel Very comfortable and well decorated. Small but pleasant bar selling nice cold beer. Very close to metro. Within walking distance to some nice bars. watch out for small local children pickpocketing or taking your mobile phone off the table in the local bars. Local police not bothered about tipsy british people reporting crimes. Madrid has some great buildings ruined by lots of graffiti.
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From: "Anonymous guest, details on file." (Canada)
Submitted on 2006-09-10 		Customer Rating: 3/5
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comments Location excellent. Service average. Rooms dingy. Breakfast OK.
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From: "Anonymous guest, details on file." (United States)
Submitted on 2006-09-01 		Customer Rating: 4/5
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comments the hotel is really good but the air conditioner sucks and the breakfast included is poor
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From: Christina Tarr (Spain)
Submitted on 2006-08-24 		Customer Rating: 5/5
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comments Great hotel and great location and very reasonably priced. Alcala a great street to stay on -- centrally located and not too moisy.
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From: Diana Danelian (Armenia)
Submitted on 2006-08-21 		Customer Rating: 5/5
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comments An excellent hotel and a great location that made our stay in Madrid so pleasant! Cozy and spacious rooms with well-considered home-like details. It is more than a three-star hotel! I would highly recommend it to my friends.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2006-08-15 		Customer Rating: 4/5
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comments Tidy and friendly hotel easy to find from metro and central to city and attractions
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From: "Anonymous guest, details on file." (United States)
Submitted on 2006-08-14 		Customer Rating: 5/5
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comments A excellent hotel for the price and location.
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From: Patricia haden (United States)
Submitted on 2006-07-12 		Customer Rating: 3/5
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comments Excellent location. Inexpensive. Rooms so-so. Staff unfriendly and unwilling to go out of their way to help. There was an odor in one of the 5 rooms and the hotel could not find another to accomodate us.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-04-17 		Customer Rating: 4/5
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From: Ainhoa Cantalapiedra (Spain)
Submitted on 2008-04-23 		Customer Rating: 3/5
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From: Zeev Kalansky (United States)
Submitted on 2008-01-03 		Customer Rating: 5/5
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From: Stephen Davis (Spain)
Submitted on 2007-12-11 		Customer Rating: 5/5
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From: "Anonymous guest, details on file." (Argentina)
Submitted on 2007-10-01 		Customer Rating: 5/5
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From: Simon Brown (France)
Submitted on 2007-06-11 		Customer Rating: 4/5
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From: Jacqueline Walker (United Kingdom)
Submitted on 2007-03-05 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2007-01-04 		Customer Rating: 5/5
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From: Luis López Rodríguez (Spain)
Submitted on 2006-12-15 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (United States)
Submitted on 2006-12-10 		Customer Rating: 3/5
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From: Iago González Fernández (Spain)
Submitted on 2006-11-25 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2006-09-27 		Customer Rating: 3/5
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From: "Anonymous guest, details on file." (France)
Submitted on 2006-09-08 		Customer Rating: 5/5
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From: Christina Roufs (United States)
Submitted on 2006-09-01 		Customer Rating: 5/5
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From: Helena Sandstrøm (Norway)
Submitted on 2006-08-18 		Customer Rating: 3/5
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From: patricio montt (Chile)
Submitted on 2006-08-16 		Customer Rating: 5/5
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From: "Anonymous guest, details on file." (Canada)
Submitted on 2006-08-14 		Customer Rating: 3/5
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From: Antonio Armando Figueira Guillan (Spain)
Submitted on 2006-08-01 		Customer Rating: 3/5