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Hotel Principe Pio

Cuesta de San Vicente, 14, Madrid

4.3
5

Average satisfaction rating out of 5 for this property among customers:

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Customer Rating: 5/5

From: Rosana Gomez (United States)

Submitted on 15-May-2016 (English)

We loved the hotel, Thank you for the VIP welcome. Excellent location and very helpful staff.


Customer Rating: 5/5

From: Hotel Guest, details on file. (United Kingdom)

Submitted on 23-Apr-2016 (English)

Really helpful, friendly staff and a great location


Customer Rating: 5/5

From: Stephen Adams (United Kingdom)

Submitted on 4-Jun-2015 (English)

Beautiful Rome, Beautiful View. Very Special. Would stay again on a visit to Madrid


Customer Rating: 4/5

From: Hotel Guest, details on file. (Canada)

Submitted on 26-Feb-2015 (English)

Juan at the front desk was extremely helpful. The staff were very friendly and the location was excellent. The hotel was very good value for money.


Customer Rating: 4/5

From: Hotel Guest, details on file. (Spain)

Submitted on 18-Jan-2015 (English)

Excellent location for 3-night stay when visiting Madrid. Reception staff were most helpful and accommodation was clean and comfortable. Looking forward to return visit.


Customer Rating: 4/5

From: Hotel Guest, details on file. (Italy)

Submitted on 15-Dec-2014 (English)

Buona posizione, stanza pulita e personale gentile. Ottima colazione. La struttura dovrebbe però essere rinnovata.


Customer Rating: 4/5

From: George Ayers (Canada)

Submitted on 28-Oct-2014 (English)

Great location easy to get to and close to everything. The hotel super clean and comfortable with helpful attentive front desk staff, quaint dining, a lounge out the the 1950;s and efficient cleaning staff. This is a reasonably cost gem in the heart of Madrid. I highly recommend it.

Hotel Response:

Dear Mr. Ayers¡ Thanks so much for your review and I hope to see you in your next visit to Madrid Best regards Severino Castro Director Severino.castro@hotelprincipepio.com


Customer Rating: 4/5

From: Carlos Santos (Portugal)

Submitted on 23-Aug-2014 (English)

Sou cliente há mais de 30 anos e sinceramente gostei muito de lá ter estado.Lembro que há necessidade de ter pessoal para ajudar os hospedes no transporte da sua bagagem para os quartos e dali para a recepção.Aos amigos Francisco(Paco) e Cristina sempre incansaveis na simpática maneira de atender, um abraço.Que sejam bons mestres junto da juventude que se encontra na recepção.


Customer Rating: 5/5

From: Hotel Guest, details on file. (United States)

Submitted on 25-Jun-2014 (English)

The hotel is well connected to the Metro and within walking distance of the Royal Palace. The staff is very friendly and helpful. The rooms were clean and wireless connection was good.

Hotel Response:

Dear guest, We appreciate your kind opinion. Thank you very much. Best Regards.


Customer Rating: 5/5

From: Hotel Guest, details on file. (Spain)

Submitted on 2-Apr-2014 (English)

The hotel was just as we had expected after seeing their webpage and comments from other guests. The room was a bit small, but we had a wonderful view of the palace and we were only using the room for sleeping. The staff were very helpful, especially the reception. I cannot comment on the restaurant because we have family in Madrid (the reason for our visit) and we chose to eat out in restuarants. The hotel is ideally situated to visit the centre of Madrid and the historical buildings. I would certainly stay here again.

Hotel Response:

Dear guest, We are glad to know that you enjoyed your stay with us and that you appreciated the service of our staff. We look forward to accommodating you again. Regards, Hotel Management.


Customer Rating: 5/5

From: Zinahia Querales (Spain)

Submitted on 19-Mar-2014 (English)

Everything was wonderful, the staff was very kind and welcoming and the breakfast very good. I recommend it 100%.

Hotel Response:

Dear guest, We appreciate your valuation. Best Regards, Hotel Management


Customer Rating: 5/5

From: Hotel Guest, details on file. (Spain)

Submitted on 2-Dec-2013 (English)

I really enjoyed my stay. Rooms were nice and quiet and staff was professional.

Hotel Response:

Dear guest, Many thanks for your stay at the Principe Pio and for sharing your opinion. We look forward to welcoming you again. Best Regards


Customer Rating: 5/5

From: DEEPAK P T (India)

Submitted on 27-Sep-2013 (English)

Excellent hospitality and smiling & helpful staff.Decent food too.An excellent value for money hotel.

Hotel Response:

Dear client, We hugely appreciate your kind words. It has been a great pleasure for us to have you here. We are glad to know that you have enjoyed the special attention of our staff and the quality of our service. We will definitely share your comments with the team! Warm regards, Management


Customer Rating: 2/5

From: Hotel Guest, details on file. (Netherlands)

Submitted on 24-Mar-2013 (English)

The bed & bathroom were clean. The Hotel looked older than expected. A lot of furniture was old en desperately need to be replaced. Also it looked like general maintenance was skipped for a few years. The breakfast was very minimalistic.


Customer Rating: 4/5

From: Barbara Meyer (Spain)

Submitted on 9-Jan-2013 (English)

bar was not open during the evening and no roomservice.also was not minibar in room, restaurant in celler is not so plessent for breakfast


Customer Rating: 4/5

From: Hotel Guest, details on file. (United Kingdom)

Submitted on 30-Sep-2012 (English)

Nice location and good value for money. Bit noisy with traffic at night even with windows closed.


Customer Rating: 5/5

From: brendan o donnell (Ireland)

Submitted on 23-Aug-2012 (English)

We very much enjoyed our stay at Principe Pio. The staff were excellent - helpful, friendly, professional & were able to speak English! Our room was upgraded at a nominal fee to give an wonderful view of the Palacio Real. The room was comfortable, the bathroom facilities very good, & in spite of the traffic the room was quiet and the air conditioning efficient (essential considering the heatwave during our visit). We would stay here again and would highly recommend it.


Customer Rating: 4/5

From: Hotel Guest, details on file. (United Kingdom)

Submitted on 17-Jul-2012 (English)

second time we have stayed at this hotel, very friendly and helpful staff, great price and location. only minus was the air conditioning was not great and a little smelly!!


Customer Rating: 3/5

From: Hotel Guest, details on file. (United States)

Submitted on 9-Jul-2012 (English)

location is very good , Price is good


Customer Rating: 5/5

From: Hotel Guest, details on file. (United States)

Submitted on 2-Jul-2012 (English)

Excellent hotel in a terrific location. The staff were very friendly and helpful and the breakfast was very tasty. I will definitely come back.