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Hotel Petit Palace San Bernardo ****
C/ San Bernardo 3 (esq con Gran Vía 53), Madrid
go to hotel websitewww.hthoteles.com 		rooms from € 64!
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Average satisfaction rating out of 5
for this property among customers
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rating  4.4/5
based on 57 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages

 
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From: Jose Salvador Murgui Soriano (Spain)
Submitted on 13-Dec-2011 (Spanish) 		Customer Rating: 4/5
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comments Todo perfecto. Muy contento co su hotel.
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From: "Hotel Guest, details on file." (Italy)
Submitted on 26-Nov-2011 (Italian) 		Customer Rating: 4/5
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comments Siamo appena stati in questo hotel con mio marito.ci siamo trovati molto bene e se dovessimo ritornare a Madrid,non c'e' dubbio che ci torneremmo!!!La posizione e'ottima,le stanze calde e accoglienti,con computer e connessione wi-fi gratuita,buona pulizia e personale molto gentile e disponibile a fornire informazioni
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From: "Hotel Guest, details on file." (Spain)
Submitted on 16-Oct-2011 (Spanish) 		Customer Rating: 5/5
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comments Hotel muy centrico y acogedor. Personal atento. Relación calidad-precio muy buena.Marisa.
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From: Carlos Allemand (United States)
Submitted on 5-Oct-2011 (English) 		Customer Rating: 4/5
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comments Cute, clean and comfortable in a great location. Helpful staff and great for a budget traveler!!
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From: "Hotel Guest, details on file." (Spain)
Submitted on 16-Sep-2011 (Spanish) 		Customer Rating: 4/5
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comments Durante el tiempo que estuvimos, nuestra estancia fue muy agradable. Nuestra habitación era estupenda. Amplia, cómoda y limpia. Éramos cuatro: dos adultos y dos niños. El trato fue muy bueno. Si tengo que poner alguna pega, es que la cama de arriba (ya que era litera) no tenía una barandilla de seguridad. Todo lo demás muy bien. Por cierto, la ubicación perfecta. Saludos y nos gustaría volver algún día.
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From: "Hotel Guest, details on file." (United States)
Submitted on 2-Jul-2011 (English) 		Customer Rating: 5/5
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comments The staff were very accomodating and helpful. Comfortable, clean, unique look. Only negative: the showers get the floors all wet due to the multidirectional sprays!
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 9-May-2011 (English) 		Customer Rating: 4/5
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comments The location of this hotel was great and the reception staff were extremely helpful. Some of the rooms are a little small and I found the bed a bit uncomfortable. Overall I would recommend this hotel, especially because of its great location and helpful staff.
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From: "Hotel Guest, details on file." (Italy)
Submitted on 4-May-2011 (Italian) 		Customer Rating: 4/5
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comments Personale estremamente gentile e disponibile. Stanza pulita forse un po' troppo calda e piccola per una famiglia di 4 persone (eravamo in mansarda). Ma quello che ripaga di qualsiasi disagio è la posizione dell'hotel: ad un passo da 3 fermate della metro e dalla Gran Via. Siamo stati molto bene.E' un hotel che raccomanderei.
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From: Mhairi Flannigan (United Kingdom)
Submitted on 6-Dec-2010 (English) 		Customer Rating: 5/5
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comments Hotel was very easy to find, central, great location for touring. Staff excellent, room lovely, we booked a double romantic room, with champagne and chocolates, very nice! the breakfast was plentiful, and tasty! would love to come back for another stay.
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From: "Hotel Guest, details on file." (Belgium)
Submitted on 24-Nov-2010 (English) 		Customer Rating: 4/5
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comments I would strongly recommend this hotel. The location can not be better. Just in the middle of the center of Madrid. The hotel was fine. More familiar than a big hotel chain.
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From: Yolanda Peris Sampedro (Spain)
Submitted on 1-Oct-2010 (Spanish) 		Customer Rating: 5/5
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comments Estancia perfecta, atención al cliente inmejorable. Instalaciones en perfecto estado. Tanto como ubicación, como por relación calidad-precio como por atención al cliente tengo la certeza de que volveré a alojarme en el hotel en futuros viajes a Madrid.
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From: David Williams (United Kingdom)
Submitted on 30-Jun-2010 (English) 		Customer Rating: 4/5
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comments The Hotel was nice and clean, and was very modern, the corridors were a little dark, but that can make your experience better or worse depending on your point of view. Our room was unfortunately next to a busy road and was very noisy during the night, so we asked the receptionist to move us to a quieter location, and this was done immediately and without fuss. The hotel is in a good central location near to restaurants and the metro. Overall a pleasant experience.
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From: Jan Palmkvist (Sweden)
Submitted on 18-May-2010 (Swedish) 		Customer Rating: 3/5
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comments Rummen var/är små, vilklet är ok för en natt eller två, men inte för längre tid. TV finns inte på engelska. Bra, väldigt bra läge dock.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 17-May-2010 (English) 		Customer Rating: 5/5
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comments Very centaral location. High standard of cleanliness and service. Very pleasant helpful and accomodating staff. Would highly recommend the hotel, it is perfect for a short stay in Madrid.
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From: Guy De Mulder (Belgium)
Submitted on 29-Apr-2010 (English) 		Customer Rating: 5/5
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comments The hotel is well situated in Madrid centre ans service is very good as at all hotels from this group. The only remark is the small size of a familyroom for three persons in a 4star hotel.
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From: RAFAEL FRONTERA MORAGUES (Spain)
Submitted on 14-Mar-2010 (Spanish) 		Customer Rating: 4/5
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comments todo perfecto, la atencion del personal y el buffet.solamente decir que la habitacion un poco pequeña pero agradable.
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From: MIREYA JIMENO RAMIRO (Spain)
Submitted on 6-Mar-2010 (Spanish) 		Customer Rating: 3/5
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comments La relación calidad-precio es correcta. No me gustó que en una habitaciín para 3, la 3ª cama fueran unas literas...eso es propio de un albergue. La caldera se estropeó el primer día, con lo que no tuvimos agua caliente, lo cual fue solventado con desayuno-buffet gratis (insuficiente a cambio de un lavado de gato). El trato del personal, sin embargo, muy correcto.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 23-Feb-2010 (Spanish) 		Customer Rating: 4/5
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comments Es la segunda vez que me alojo y seguramente volveré. Bien la asistencia en recepción en todo momento. Lo único, que habia algún desperfecto en alguna pared y en el cabecero de la cama que creo que deberian estar más controlados y arreglarlos.
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From: jose manuel macias romero (Spain)
Submitted on 18-Feb-2010 (Spanish) 		Customer Rating: 3/5
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comments Excelente situación, pleno centro de Madrid, personal muy atento con los clientes y dignas prestaciones. Tal vez un poco caro de precio teniendo en cuenta todos los servicios. Puedo repetir.
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From: "Hotel Guest, details on file." (Greece)
Submitted on 9-Jan-2010 (English) 		Customer Rating: 3/5
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comments To expensive for its quality.
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From: Konstantin Kuleshov (Russian Federation)
Submitted on 22-Nov-2009 (English) 		Customer Rating: 4/5
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comments Nice hotel with the nice staff.
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From: karolina dropinska (United Kingdom)
Submitted on 28-Oct-2009 (English) 		Customer Rating: 5/5
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comments Great location, great design and fantastic rooms, only minus is the room we got (301 I think) did not have a great view ( building works in gardens); I have requested bottle of champagne on arrival as it was my friends birthday and it was waitting chilled in the room! Fantastic staff, very friendly...
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From: Amnon Richter (Israel)
Submitted on 21-Sep-2009 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 17-Sep-2009 (Spanish) 		Customer Rating: 4/5
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From: CLAUDIO CATTEDRI (Italy)
Submitted on 9-Aug-2009 (Italian) 		Customer Rating: 5/5
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comments benissimo ottima allocazione e vicinissimo alle principali arterie, uso pc in camera
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From: "Hotel Guest, details on file." (Italy)
Submitted on 9-Jun-2009 (Italian) 		Customer Rating: 4/5
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comments stanza moderna e confortevole, ottima posizione vicino alla metro.Bellissimi i corridoi illuminati di luci blu!consiglio questo hotel a chi vuole visitare madrid!
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From: "Hotel Guest, details on file." (Venezuela)
Submitted on 27-Mar-2009 (English) 		Customer Rating: 4/5
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comments El hotel es excelente, la habitación es muy grande, moderna y limpia. Realmente es uno de los mejores hoteles en cuanto a relación precio valor que me he quedado.
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From: "Hotel Guest, details on file." (Switzerland)
Submitted on 22-Mar-2009 (English) 		Customer Rating: 5/5
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comments The Hotel is very well situated, but calm. All is quite brand new.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 4-Mar-2009 (English) 		Customer Rating: 5/5
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comments El armario me ha parecido un poco pequeño para una habitación de 4 personas, pero todo lo demás ha estado estupendo.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 10-Oct-2008 (English) 		Customer Rating: 5/5
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comments La atención recibida por parte del personal ha sido muy correcta y el hotel, en general, me ha gustado mucho, tanto sus instalaciones como su ubicación. Para mí lo más importante es el estado de las habitaciones y la que yo ocupé estaba muy bien así que no tengo ninguna queja sino todo lo contrario. Probablemente volveré a alojarme aquí en otra ocasión.
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From: Alec McLure (United States)
Submitted on 12-May-2008 (English) 		Customer Rating: 5/5
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comments Muy cómodo. Buenos servicios y soporte de internet.
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From: "Hotel Guest, details on file." (Portugal)
Submitted on 5-May-2008 (English) 		Customer Rating: 3/5
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comments The hotel is well located, rooms are comfortable. There is no airconditioning until Mid June although the temperature is 90 Degrees.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 20-Apr-2008 (English) 		Customer Rating: 5/5
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comments Me encanta este hotel, siempre que puedo me alojo allí. Lo único que deben hacer es poner un sistema de doble ventana a las habitaciones que dan a la calle dado que hay mucho escándalo los fines de semana. Por lo demás doy más que un cinco...
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From: "Hotel Guest, details on file." (Spain)
Submitted on 20-Apr-2008 (English) 		Customer Rating: 5/5
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comments Excelente habitacion. Muy bien situado. Zona muy tranquila. Una estancia estupenda.
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From: george peters (Costa Rica)
Submitted on 15-Jan-2008 (English) 		Customer Rating: 5/5
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comments STAFF VERY HELPFULL. ROOM KEPT VERY CLEAN GREAT LOCATION
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From: "Hotel Guest, details on file." (Netherlands)
Submitted on 16-Nov-2007 (English) 		Customer Rating: 4/5
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comments small, but very nice hotel. Great renovations done. Fantastic shower!!!
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From: Rafael Jose Felix Andreu (Spain)
Submitted on 9-Jul-2007 (English) 		Customer Rating: 5/5
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comments Un hotel con estilo. Muy amables y atentos. Todo muy comodo.
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From: "Hotel Guest, details on file." (Netherlands)
Submitted on 8-Jul-2007 (English) 		Customer Rating: 5/5
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comments nice design hotel, very convenient and quality rooms, good location (close to the centre, but a bit out of the crowded areas), excellent breakfast buffet, friendly and helpful people. strongly recommended.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 3-May-2007 (English) 		Customer Rating: 4/5
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comments the hotel was very good and the staff were excellent but the hotel needs a resident bar not the room mini bar really. Otherwise evrything went well.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 19-Feb-2007 (English) 		Customer Rating: 4/5
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comments Rooms are a bit small and breakfast is a bit crowded at peak times. Overall, great service, wonderful breakfast, confortable beds, very fashionable bathroom and great location. Recomended: request a room not facing the front, too close to Gran Via and too noisy traffic at night.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 27-Oct-2006 (English) 		Customer Rating: 4/5
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comments Very clean, modern, friendly and ideally located, i'd recommend it and would use it again if I went back
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From: TOUBOL FISCHER (France)
Submitted on 8-Sep-2006 (English) 		Customer Rating: 4/5
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comments VERY WELL LOCATED, STAFF VERY NICE, perfect breakfast, room exactly like expected
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From: Cristina Garcao (Portugal)
Submitted on 15-Feb-2009 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Brazil)
Submitted on 1-Jan-2009 (English) 		Customer Rating: 4/5
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From: jorge barber garcia (Spain)
Submitted on 30-Nov-2008 (English) 		Customer Rating: 5/5
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From: Manuel Salamanca Parada (Spain)
Submitted on 25-Aug-2008 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 18-Aug-2008 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (United States)
Submitted on 27-Apr-2008 (English) 		Customer Rating: 4/5
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From: henry (France)
Submitted on 17-Mar-2008 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 10-Feb-2008 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (United States)
Submitted on 5-Jun-2007 (English) 		Customer Rating: 5/5
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From: mercedes luque blanca (Spain)
Submitted on 1-Apr-2007 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 8-Mar-2007 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Belgium)
Submitted on 12-Nov-2006 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 14-Oct-2006 (English) 		Customer Rating: 3/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 27-Sep-2006 (English) 		Customer Rating: 4/5
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From: Tamir Ailon (Canada)
Submitted on 9-Sep-2006 (English) 		Customer Rating: 5/5