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Hotel Petit Palace Plaza del Carmen ****
C/ Tres Cruces 2 (esq. Plaza Carmen 4), Madrid, Comunidad de Madrid
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Average satisfaction rating out of 5
for this property among customers
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rating  4.2/5
based on 51 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

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From: Solange de Figueiredo (Botswana)
Submitted on 2009-11-16 		Customer Rating: 3/5
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comments When I arrived, I was told that I was at the wrong place. I later discovered that the Petit Palace Plaza del Carmen had a problem with power so that is why I was moved to the Petit Palace Alcala Torre? Not sure if the spelling is correct..Prior notification would have been useful...
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From: leonor vazquez (Mexico)
Submitted on 2009-10-31 		Customer Rating: 5/5
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comments me parecio el hotel excelente en cuanto a ubicacion, comodo y el personal muy amable definitivamente volveria y lo convertiria en mi lista de favoritos
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From: A.P.J. Bunnik (Netherlands)
Submitted on 2009-10-30 		Customer Rating: 3/5
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comments rooms a bit small but well equiped and a perfect bathroom. Very nice and helpfull people at the reception. Perfect location near Puerta del Sol and Plaza Mayor.
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From: FRANCESCA AUTINO (Spain)
Submitted on 2009-10-17 		Customer Rating: 5/5
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From: "Anonymous guest, details on file." (Turkey)
Submitted on 2009-10-14 		Customer Rating: 4/5
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comments Very pleasant hotel friendly staff and clean rooms. But rooms at the front can be a bit noisey due to local nıght club on Friday Saturday
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From: "Anonymous guest, details on file." (United States)
Submitted on 2009-09-27 		Customer Rating: 4/5
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comments Location was great but the plaza was noisy late at night.
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From: Montse Epple Canals (Spain)
Submitted on 2009-09-18 		Customer Rating: 4/5
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From: suasn rogers (United Kingdom)
Submitted on 2009-09-16 		Customer Rating: 4/5
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comments rooms good size , staff very pleasant and helpful, able to check in early, very central for sol gran via ect. as it turned out it was also one of the best positions on a plaza as most of madrid has road works going on so nice and quite
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From: Pamela Erickson (United States)
Submitted on 2009-08-26 		Customer Rating: 5/5
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comments Our stay at the Carmen was very good. The rooms were clean, the staff was helplful and the location was very convenient to the metro, dining and shopping. We would stay there again.
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From: TAMARA RAMIREZ TALAVERA (Spain)
Submitted on 2009-08-24 		Customer Rating: 5/5
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comments atencion excelente. calidad y armonia en el hotel. muy contentos
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-07-01 		Customer Rating: 4/5
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From: Pedro Blandon (United States)
Submitted on 2009-06-29 		Customer Rating: 4/5
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comments Excellent location.
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From: angel rodriguez ferrera (Spain)
Submitted on 2009-06-14 		Customer Rating: 4/5
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comments nos gusto mucho el hotel la situacion donde esta ubicado muy tranquilo solo el detalle del minibar la bebida es un robo no se deberia de cobrar 6 euros por una cerveza por lo demas todo perfecto
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From: Joseph Camilleri (Malta)
Submitted on 2009-05-28 		Customer Rating: 5/5
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comments we had early check-in and late check-out which not all hotels give you this opportuinity.
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From: Armando Martin (Mexico)
Submitted on 2009-05-14 		Customer Rating: 4/5
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comments rEALMENTE EL HOTEL ESTÁ MUY BIEN, SOBRE TODO MUY BIEN SITUADO SI ES QUE BUSAN ESTAR CERCA DE LOS LUGARES TURÍSITICOS, Y LA ATENCION BUENA. NO HAY QUEJA.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-05-03 		Customer Rating: 3/5
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comments En las habitaciones no queda espacio entre la cama y las paredes.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-03-19 		Customer Rating: 3/5
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comments el hotel correcto, buena decoración, los baños amplios, pero las habitaciones pequeñas.
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From: VICENTE ALMODOVAR MIRALLES (Spain)
Submitted on 2009-02-25 		Customer Rating: 5/5
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comments Fuimos de fin de semana romantico mi mujer y yo, y fue perfecto. Estuvimos en la hab con jacuzzi. El hotel es muy acogedor, tranquilo, ideal para disfrutar de unos dias en Madrid. Y la ubicacion mejor imposible!!!
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From: José Antonio FUNES ARJONA (Spain)
Submitted on 2009-01-25 		Customer Rating: 4/5
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comments Todo estupendo. Sólo un pequeño problema la primera noche con el aire pero se solventó en cuanto lo comunicamos. Habitación confortable, trato estupendo y ubicación del hotel extraordinaria para vivir el día y la noche madrileños.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2008-12-31 		Customer Rating: 5/5
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comments good value for money, clean and modern. i really like it
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From: Francisco Moreno Gutiérrez (Spain)
Submitted on 2008-12-27 		Customer Rating: 4/5
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comments Hotel muy coqueto en pleno centro. Esta muy bien calidad precio.Muy amables los empleados en solucionar cualquier problema que surja Cuando vuelva repetire
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From: José Torres Ribas (Spain)
Submitted on 2008-12-01 		Customer Rating: 4/5
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comments Muy agradable, sin ruidos aunque está en el centro Para mejorar lo de la pasta de dientes y que se salía el agua por la puerta de la ducha si se usaba el hidromasaje
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From: BULENT IPEK (United Kingdom)
Submitted on 2008-10-28 		Customer Rating: 5/5
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comments very pleasent stay. Fantastic location.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-10-15 		Customer Rating: 4/5
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comments Agradable, Funcional
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From: "Anonymous guest, details on file." (Italy)
Submitted on 2008-09-16 		Customer Rating: 4/5
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comments l'albergo è certamente confortevole per quanto le quattro stelle paiono eccessive
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From: "Anonymous guest, details on file." (Mexico)
Submitted on 2008-06-18 		Customer Rating: 1/5
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comments EL HOTEL Y SUS INSTALACIONES MUY LIMPIAS, PERO LA HABITACION MUY PEQUEÑA, SE ESCUCHA TODO INCLUYENDO A LA PERSONA DEL CUARTO DE AL LADO.
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From: "Anonymous guest, details on file." (France)
Submitted on 2008-05-28 		Customer Rating: 2/5
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comments Double-glazing needs improving - very high noise level from groups of youths (not from café) hanging round the steps of the cinema outside...
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From: Mark Bedford (Canada)
Submitted on 2008-05-20 		Customer Rating: 5/5
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comments Very helpful staff and a great little hotel. Excellent buffet breakfast was a real treat.
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From: Jennifer Morrell (United States)
Submitted on 2008-04-21 		Customer Rating: 5/5
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comments We're a family of 4 and finding one hotel room for us was tricky. This was spacious enough for us, clean and VERY well located near Plaza del Sol. We even took the subway from the airport and walked with our bags to the hotle it was so close.
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From: Eamonn O'Sullivan (Germany)
Submitted on 2007-12-16 		Customer Rating: 5/5
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comments friendly, helpful, efficient staff, good room,
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From: "Anonymous guest, details on file." (Venezuela)
Submitted on 2007-12-05 		Customer Rating: 4/5
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comments El hotel esta super bien ubicado.. sencillo pero muy bonito y limpio. Las habitaciones son pequenas.. de pronto por el mismo precio se puede conseguir algo mejor, pero en general muy bien..
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From: "Anonymous guest, details on file." (Netherlands)
Submitted on 2007-12-02 		Customer Rating: 3/5
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comments The hotel was in a very central location close to 2 metro stations, spotlessly clean, the bathroom huge, the staff very helpful, the free wireless internet connection in each room very useful, buffet breakfast good value. Downsides were the actual room was tiny, very disappointing as not apparent from website pictures - 2 of us could not move around at the same time- had to crawl over the (huge) bed to get into it, & the corridors were dark. The worst was it was very hot and stuffy & although we had a little balcony overlooking the square, the square was a building site and used by noisy partying teenagers the whole night, so impossible to keep the windows open. The hotel (as with most) could probably half its heating bills by turning the heat down a couple of degrees to a bearable level.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2007-09-10 		Customer Rating: 3/5
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comments El hotel, para le precio que nos costó (74 ? hab.doble sin desayuno), está muy bien aunque las habitaciones de los no fumadores están en el ático y son abuhardilladas, por lo que salen con un dolor considerable de riñones. Por otro lado, y visto el precio real de las habitaciones (parece que cuesta 320 ?/hab.doble) me parece excesivo aunque, eso sí, la situación es envidiable, puesto que estás en el centro y puedes ir a un montón de sitios de interés a pie.
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From: Mark Gunter (Switzerland)
Submitted on 2007-08-27 		Customer Rating: 5/5
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comments A wonderful little hotel in the heart of Madrid. Very modern and well furnished rooms. Comfortable beds and spacious bathrooms. Laptops with internet access are most welcome. Delicious breakfast and very friendly personnel. Well done Petiti Palace Plaza del Carmen - two thumbs up!
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From: PEDRO VACA HERNANDEZ (Spain)
Submitted on 2007-07-25 		Customer Rating: 5/5
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comments exelente calidad tanto humana como en estancia, diseño vanguardista, muy bien, exelente balance calidad-precio, recomendable, centrico y tranquilo..
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From: "Anonymous guest, details on file." (Ireland)
Submitted on 2007-07-24 		Customer Rating: 5/5
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comments excellent hotel very central everything within walking distance
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From: Allison May (United Kingdom)
Submitted on 2007-05-11 		Customer Rating: 4/5
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comments The hotel and staff were excellent, only one thing at night, the noise from the square below was very loud on Saturday evening.
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From: "Anonymous guest, details on file." (United States)
Submitted on 2007-05-04 		Customer Rating: 4/5
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comments Reception desk was very helpful.
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From: "Anonymous guest, details on file." (France)
Submitted on 2007-03-12 		Customer Rating: 4/5
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comments Great location, nice hotel (but not cheap...). Some rooms are very small, some others are really nice. Shower is a plus !!
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From: Don and Marian Gray (Ireland)
Submitted on 2006-11-17 		Customer Rating: 4/5
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comments Enjoyed that it was central and tucked away in a location that buffered street traffic noice to the extent that we found it very quiet. Neat exterior with Lovely interior decor throughout and friendly efficient staff. Thouroughly enjoyed our stay.
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From: Josefa Velasco García (Spain)
Submitted on 2006-09-04 		Customer Rating: 4/5
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comments El sitio es estupendo, muy céntrico. El hotel estaba limpio, las chicas muy amables, pero nos dejaban muy pocos productos de aseo .
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From: CELANTE DONELLA (Italy)
Submitted on 2006-08-28 		Customer Rating: 5/5
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comments Great location, very stylish room and bathroom. Exellent!!
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From: Oswaldo Freitas (Brazil)
Submitted on 2009-02-09 		Customer Rating: 5/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-12-28 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-09-30 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Canada)
Submitted on 2008-09-21 		Customer Rating: 4/5
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From: Fiere Bernard (Switzerland)
Submitted on 2008-05-25 		Customer Rating: 5/5
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From: Astrid (Brazil)
Submitted on 2008-01-29 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2007-05-14 		Customer Rating: 4/5
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From: Shek Bun (Ben) Law (Canada)
Submitted on 2007-05-03 		Customer Rating: 5/5
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From: Michael Comley (South Africa)
Submitted on 2006-07-23 		Customer Rating: 5/5