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Hotel Petit Palace Mayor - Plaza ****
C/ Mayor 46, Madrid
go to hotel websitewww.hthoteles.com 		rooms from € 85!
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Average satisfaction rating out of 5
for this property among customers
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rating  4.2/5
based on 69 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages

 
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From: "Hotel Guest, details on file." (Germany)
Submitted on 23-Jan-2012 (Spanish) 		Customer Rating: 4/5
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comments Muy buen sitio, bueno servicio. Nuestra habitación quiza un poco angosta...
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From: "Hotel Guest, details on file." (Spain)
Submitted on 15-Jan-2012 (Spanish) 		Customer Rating: 4/5
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comments Buena estancia, agradable y comoda, y con una situacion inmejorable, al lado mismo de la palza mayor y el mercado de san miguel, con un sinfin de lugares para elegir.
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From: "Hotel Guest, details on file." (United States)
Submitted on 3-Jan-2012 (Spanish) 		Customer Rating: 5/5
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comments excelente y bien ubicado.
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From: Duncan Short (Spain)
Submitted on 28-Nov-2011 (English) 		Customer Rating: 5/5
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comments Excellent location and facilities
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From: "Hotel Guest, details on file." (Spain)
Submitted on 27-Nov-2011 (Spanish) 		Customer Rating: 5/5
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comments Trato del personal, amplitud de habitaciones, cuartos de baño, limpieza, desayuno y ubicación, fueron todos aspectos muy positivos. Nos sentinas muy cómodos (habitación cuádruple e individual).
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From: GUY MATTHEWS (South Africa)
Submitted on 26-Oct-2011 (English) 		Customer Rating: 5/5
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comments Very friendly and helpful staff, quiet room well designed and a good breakfast table
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From: "Hotel Guest, details on file." (Switzerland)
Submitted on 17-Oct-2011 (French) 		Customer Rating: 3/5
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comments L'hotel est bien situé! L'inconvenient, c'est qu il y pas de bar dans l'hotel afin de boire dernier verre! et quand on mets le panneau de pas deranger, les femme de chambres sont rentre nettoyer ss qu'on demande. Autrement très bien.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 16-Oct-2011 (Spanish) 		Customer Rating: 5/5
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comments El trato es muy agradable, las habitaciones muy confortables y modernas y el servicio de desayuno muy completo.
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From: Sergio Velderrain (Mexico)
Submitted on 5-Oct-2011 (Spanish) 		Customer Rating: 5/5
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comments Doy las gracias a Jessica y a todo el personal de recepción al igual que el resto del personal que todos y a cada uno de ellos nos atendieron de maravilla.....Como Siempre; es nuestra tercera visita y esperamos seguir llegando a su hotel.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 20-Sep-2011 (Spanish) 		Customer Rating: 3/5
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comments la situacion del hotel es muy buena, muy céntrico. La limpieza de las habitaciones debería mejorar. La moqueta de la habitación tenia manchas y las paredes pisadas. El personal de recepción muy amable.
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From: Hernan Recalde (Spain)
Submitted on 10-Jun-2011 (English) 		Customer Rating: 5/5
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comments Excellent location and service. I would highly recommend. Regards, Martha Recalde Miami, Florida
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From: GRAHAM JACKSON (United Kingdom)
Submitted on 28-May-2011 (English) 		Customer Rating: 5/5
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From: Lair Leite Sobrinho (Mexico)
Submitted on 8-May-2011 (Spanish) 		Customer Rating: 5/5
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comments Excelente hotel, ubicación, limpio. Mi habitación fue excelente para familias.
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From: MARIO RAMOS GARCÍA (Spain)
Submitted on 7-Apr-2011 (Spanish) 		Customer Rating: 5/5
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comments el hotel fue un gustazo,buenas habitaciones e instalaciones. el desayuno genial. situado en pleno centro,ideal para viajes turisticos/placer
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From: Daymar Luy Nieves (Venezuela)
Submitted on 24-Mar-2011 (Spanish) 		Customer Rating: 4/5
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comments Esta es mi segunda visita a España y a este hotel, la primera vez me fue muy bien y por eso decidi volver además de la excelente ubicación del mismo, sin embargo quedaron algunas cosas incompletas en esta oportunidad tales como, el telefono no funcionaba y no pude recibir llamadas telefonicas, esto fue comunicado a la recepción, de igual manera no se colocó el jabon suficiente en la habitación en mis días de visita. Creo que son observaciones de muy fácil solución, lo que permitirá aumentar el nivel de calidad de su servicio. De igual forma, muchas gracias por su atención, y no esta demás decirles que proximamente estaran llegando personas recomendados por mi persona y de volver a Madrid, volvería a hospedarme alli.
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From: "Hotel Guest, details on file." (Denmark)
Submitted on 20-Mar-2011 (English) 		Customer Rating: 4/5
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comments good hotel at fantastic location
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From: "Hotel Guest, details on file." (Netherlands)
Submitted on 7-Mar-2011 (Spanish) 		Customer Rating: 4/5
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comments Super centrico, todo a la mano, habitaciones muy bien cuidadas, los detalles muy agradables, lamentablente los recepcionistas parecen obligados a trabajar(no todos). Yo diria la palabra clave es SONREIR.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 31-Jan-2011 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 10-Jan-2011 (Spanish) 		Customer Rating: 4/5
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comments Excelente ubicación. Habitaciones comodas y con PC, muy útil para consultar las diferentes actividades disponibles en una ciudad como Madrid.
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From: VALERIE DENAMUR (France)
Submitted on 7-Jan-2011 (English) 		Customer Rating: 4/5
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comments lack of large mirror outside the bathroom -
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 29-Oct-2010 (English) 		Customer Rating: 4/5
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comments We enjoyed our stay at your hotel. One very big, major complaint.The room was at the front of the hotel. It was so noisy that we did not sleep for the three nights we were there. The bedroom was very warm and to our horror we had no a/c. NOT GOOD
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From: "Hotel Guest, details on file." (France)
Submitted on 22-Jun-2010 (English) 		Customer Rating: 5/5
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comments Everything was great. The staff, the room (and the bathroom), the location. Thank you
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From: Stuart Baird (United Arab Emirates)
Submitted on 19-Apr-2010 (English) 		Customer Rating: 5/5
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comments Fantastic hotel, right in the center of Madrid. Clean rooms & very friendly staff. Will be staying there again.
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From: Javier Fuentes Ruiz (Spain)
Submitted on 14-Apr-2010 (Spanish) 		Customer Rating: 2/5
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comments Me dieron una habitación interior por lo que las vistas eran a un patio de luces en el que confluían más habitaciones y si abrias las cortinas para que entrase algo de luz natural, perdias toda la intimidad, por lo que tuve que permanecer todo el tiempo con las cortinas echadas y la luz encendida. Por lo demás, bien. La almohada no muy cómoda. La ducha bien, el lavabo un poco incomodo debido a su altura. La atención por parte del personal del hotel, muy bien. La próxima vez, o consigo una habitación exterior o cambio de hotel.
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From: "Hotel Guest, details on file." (United States)
Submitted on 27-Mar-2010 (English) 		Customer Rating: 4/5
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From: JOSE VTE. CALABUIG FERRE (Spain)
Submitted on 18-Mar-2010 (Spanish) 		Customer Rating: 4/5
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comments habitaciones muy grandes con un diseño muy bonito, la bañera espectacular y ubicacion excelente. Muy recomendado!!
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From: "Hotel Guest, details on file." (Greece)
Submitted on 7-Mar-2010 (English) 		Customer Rating: 5/5
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comments Perfectly located, great value for money, helpfull personel.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 5-Mar-2010 (Spanish) 		Customer Rating: 4/5
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comments Situació excepcional per passar un cap de semana.Dutxa fantàstica per relarar-te després de la dura jornada turística. El matalàs massa dur.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 7-Feb-2010 (Spanish) 		Customer Rating: 5/5
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comments Muy buena situación. Habitación muy bien. Buen servicio.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 25-Jan-2010 (Spanish) 		Customer Rating: 4/5
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comments Hotel muy centrico, habitaciones totalmente reformadas,
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From: "Hotel Guest, details on file." (Spain)
Submitted on 15-Dec-2009 (Spanish) 		Customer Rating: 4/5
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comments Formidable situación, buen servicio, habitación y baño correctos, desayuno con muy baja relación calidad/precio
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From: Rafael Torres Ardanuy (Spain)
Submitted on 29-Nov-2009 (Spanish) 		Customer Rating: 4/5
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comments Lugar muy agradable, trato muy bueno, habitación muy bonita, stuación privilegiada.
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From: "Hotel Guest, details on file." (Canada)
Submitted on 27-Nov-2009 (English) 		Customer Rating: 4/5
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From: Marshall Putnam (United States)
Submitted on 21-Nov-2009 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 20-Nov-2009 (English) 		Customer Rating: 4/5
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comments Was great, and the staff was quite generous with their time and knowledge, but be the street below can be quite noisy (ca Mayor). We were on the 3rd floor and had to keep the windows closed.
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From: Estefanía Campos Puerto (Spain)
Submitted on 20-Nov-2009 (Spanish) 		Customer Rating: 4/5
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comments La ubicación fenomenal, la decoración en general nos ha gustado mucho. La habitación limpia y muy funcional.
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From: armando delgado aguilera (Spain)
Submitted on 12-Nov-2009 (Spanish) 		Customer Rating: 5/5
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comments la verdad es que tanto a mi mujer como a mi nos sorprendio porque no sabiamos que habia un hotel en esa zona, nosotros viajamos mucho a madrid y nos movemos por esa zona, lo increible fue que para ser un hotel pequeñito, las habitaciones son muy grandes y la atencion del personal magnifico, tenemos intencion de volver, porque calidad y precio son muy aceptables.
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From: Hani Samaha (Spain)
Submitted on 2-Oct-2009 (Spanish) 		Customer Rating: 3/5
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comments la gente que trabajan alli son muy aimable, pero no hay luz en la habitacion, y hay mucha bruido tambien
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From: "Hotel Guest, details on file." (United States)
Submitted on 23-Sep-2009 (Spanish) 		Customer Rating: 3/5
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comments El cuarto fue muy pequeno. La gente que atendieron, muy atentos.
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From: "Hotel Guest, details on file." (Denmark)
Submitted on 19-Sep-2009 (English) 		Customer Rating: 2/5
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comments Hotel room very small. Carpet stained. Minibar fridge heated rather than cooled content. Staff very friendly and helpful.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 30-Aug-2009 (Spanish) 		Customer Rating: 2/5
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comments POSITIVO: desayuno estupendo, limpieza de habitación agil, cama cómoda, tranquilidad. NEGATIVO: habitación pequeña, no se puede dar una doble interior en una oferta llamada "fin de semana romántico". En general lo veo caro para la habitación que nos dieron.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 24-Aug-2009 (Spanish) 		Customer Rating: 5/5
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From: FRANCISCO RODRIGUEZ RODRIGUEZ (Spain)
Submitted on 17-Aug-2009 (Spanish) 		Customer Rating: 5/5
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comments La ubicación es perfecta. Personal muy competente y la relación precio-servicios muy ventajosa. Ideal para pasar unos días en pleno centro de Madrid con ordenador e internet gratis, habitaciones insonorizadas. Lo que publicita es real. Paco R
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From: "Hotel Guest, details on file." (Spain)
Submitted on 17-Aug-2009 (Spanish) 		Customer Rating: 4/5
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comments Ubicación perfecta y hotel muy cómodo y practico.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 15-Aug-2009 (Spanish) 		Customer Rating: 5/5
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comments Muy contentos. Lo mejor, lo céntrico que es el hotel. Bien cuidado, decoración muy moderna e impactante. La habitación nos gustó mucho. Gracias.
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From: "Hotel Guest, details on file." (Norway)
Submitted on 10-Aug-2009 (English) 		Customer Rating: 2/5
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comments It was not my own choice to stay at this hotel, I went with others. The room was clean and everything worked just fine. I found the interior a bit too masculine (I guess that's why it's called "high tech"?) and colours were "cold" and not very inviting. The window went out to a sort of atrium that could have been made to look pretty with a bit of greenery but it was dirty and unkept. So yes, it was OK, but personally I would prefer to pay for something slightly less modern but just as functional for a lower price, as I did the following time I was in Madrid.
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From: William Bloch (United States)
Submitted on 25-Jul-2009 (English) 		Customer Rating: 5/5
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comments It was great. The hotel was centrally located to the sites of Madrid. The staff could not have been more helpful. The view from the top floor family room, which we had, was outstanding.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 22-Jul-2009 (Spanish) 		Customer Rating: 5/5
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From: Alfonso Cano Gomez (Qatar)
Submitted on 14-Jul-2009 (Spanish) 		Customer Rating: 4/5
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comments Excelente ubicacion en el centro de Madrid, installaciones muy adecuadas incluso para familia completa de 5 mienbros, excepcional el baño varias duchas. Buena atencion del personal del hotel. Totalmente aconsejable.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2-Jul-2009 (Spanish) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 8-Jun-2009 (Spanish) 		Customer Rating: 4/5
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comments Sería necesario un parking porque no se podia aparcar en niguna parte de la zona donde esta el hotel
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From: ANTONIO GONZALEZ-CONDE LOPEZ (Spain)
Submitted on 19-Apr-2009 (English) 		Customer Rating: 4/5
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comments Hotel encantador. Muy bien situado. Mi mujer echo de menos espejo grande.
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From: Tim Dickerman (United States)
Submitted on 5-Apr-2009 (English) 		Customer Rating: 5/5
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comments The hotel is in the perfect location. We were able to walk to the Royal Palace and Cathedral one direction, to the Plaza Mayor across the street, and then walk the other direction to the Prado Museum. It was the perfect location to see those sites. The staff spoke English and were very nice and helpful. The room came with shampoo & body wash but no other commodities such as coffee, tea, bar soap, etc. The laptop in the room provided easy access to the internet to stay in touch with family back in the United States. The Sol Metro stop is just a couple of blocks from the hotel. The room came with a king-sized bed and was priced well for the location. After reading other postings about this hotel, we did request a higher floor (got the 5th floor) and had no problems with street noise and no smells like others described.
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From: Mark Visalli (United States)
Submitted on 24-Feb-2009 (English) 		Customer Rating: 4/5
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comments Location was fantastic. The rooms were clean and modern. We had a family room with a queen and Bunks, worked out perfect. A tighter bathroom door and fan would have saved Dad some abuse. Our room was on the seventh floor with a balacany and a fabulos veiw. Staff was great to. Higly recommend. The internet and PC in the room was a nice bonus.
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From: "Hotel Guest, details on file." (Belgium)
Submitted on 4-Feb-2009 (English) 		Customer Rating: 4/5
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comments Service was personalised, environment was clean, and the free internet service was beyond expectation.
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From: hugues ciselet (Belgium)
Submitted on 1-Dec-2008 (English) 		Customer Rating: 4/5
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comments outstanding location for this nice hotel - very friendly staff
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From: Trevor Braithwait (United Kingdom)
Submitted on 18-Nov-2008 (English) 		Customer Rating: 5/5
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comments Superb accommodation, extremely friendly staff, perfect location.
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From: Ignacio Alonso Orozco Soto (Mexico)
Submitted on 13-Nov-2008 (English) 		Customer Rating: 4/5
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comments Cuarto muy comodo y limpio...les recomiendo contar con una máquina de café ya que habemos personas que no desayunamos pesado y nos encanta despertar con un café...por lo demas todo bien y muchas gracias.
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From: JULIO HERNANDEZ (Spain)
Submitted on 10-Nov-2008 (English) 		Customer Rating: 4/5
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comments Excelentes ubicación y atención al cliente. Hicimos uso de una habitación familiar y el único inconveniente fué la escasa capacidad del armario.
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From: Leonard Solomons (United Kingdom)
Submitted on 31-Oct-2008 (English) 		Customer Rating: 4/5
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comments Excellent position - we had interior room which had no view but was very quiet. Well appointed all new.breakfast room v. pleasnt too. Helpful staff
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From: Paul Broekaart (Netherlands)
Submitted on 26-Oct-2008 (English) 		Customer Rating: 4/5
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comments Good room, nice location, all features available: internet, airco, etc. Could have served breakfast included in the price. Very good help from the bellboy.
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From: CARLOS GARCIA LOPEZ (Spain)
Submitted on 23-Sep-2008 (English) 		Customer Rating: 4/5
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comments Enclave genial, habitaciones muy cómodas y con todos los servicios: internet, TV, luces agradables, minibar, cuarto de baño muy limpio y grande., Desayuno abundante.
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From: anton miret serra (Spain)
Submitted on 15-Apr-2009 (English) 		Customer Rating: 4/5
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From: Robert Perez (United States)
Submitted on 9-Apr-2009 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 17-Feb-2009 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 1-Feb-2009 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 26-Jan-2009 (English) 		Customer Rating: 4/5
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From: Clara Solivellas Gorchs (Spain)
Submitted on 20-Dec-2008 (English) 		Customer Rating: 5/5
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From: robert caplan (United States)
Submitted on 4-Nov-2008 (English) 		Customer Rating: 4/5