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Hotel Petit Palace Italia Gran Via *** c/Gonzalo Jiménez de Quesada, 2 (Esq. Gran Vía 32), Madrid, Comunidad de Madrid petit-palace-hotel.bookassist.com

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Average satisfaction rating out of 5 for this property among customers	4.2 based on 42 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.
From: william lindsay Submitted on 2008-11-12	Customer Rating: 5/5
The room was very nice and clean. The location was perfect and quiet considering it is right off the main Ave. The staff was as friendly as they could have been but they were fine.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-11-03	Customer Rating: 4/5
I was quite disappointed with the bathrooms, there was no lock on the door and it was virtually all see-through glass. A more traditional door would've been more appropriate. Also, they randomly deducted momeny from my account then put it back in, but I lost out £7 on the exchange rate?! Lastly, the AC wasn't working but I've been told that was a one-off problem. No compensation was offered though. Other than that a very pleasant experience.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-08-25	Customer Rating: 3/5
Dont expect a wake up call...ours never came. Other than that, you are getting what you pay for. It was fine.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-07-15	Customer Rating: 5/5
El hotel se encuentra en el centro. Metro, autobus y bus turistico a 10 metros de la puerta. La habitación muy bien, lo único que la cama superior de la litera deberia tener una barandilla para niños. El cuarto de baño perfecto. Lo único que las puertas de los balcones no están insonorizados y se oye cuando se hace la recogida de basura y si hay gente hablando también.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-07-04	Customer Rating: 5/5
Una habitacion grande y comoda	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-06-30	Customer Rating: 3/5
Great location - right in the heart of Madrid which was perfect. The rooms were a little small and our room had no natural light as it backed onto other tall buildings, which was a little strange. The receptionist kept us waiting while she chatted on the phone to her boss for 5 minutes - wasn't impressed with that! But overall it was a nice modern hotel in a great spot.	report this review as inappropriate
From: MICHAEL VALENTINE Submitted on 2008-06-24	Customer Rating: 4/5
I was very happy with the hotel. It is very centrally located so the attractions are within a 20 minute walk. The rooms were quite. The metro is right around the corner and will take you everywhere in Madrid. I would recommend this hotel to everyone. Do not take the cab from the airport. It cost me 50 euros. The metro is easy to use and is only 2 euros from the airport. You can get off at Grand Via. When you get off walk toward the Panasonic billboard the street just before the H&M store. The trip will take about 1 hour. Maybe the hotel will update this.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-05-29	Customer Rating: 3/5
The room is clean and the bathroom is good. However, it's right on the main street (Gran Via), so the noise is so loud all day and night that you can't open the balcony door just for some air. However, it's a good location to take subway and close to a grocery shop at Sol.	report this review as inappropriate
From: fabricio rodrigo Submitted on 2008-04-21	Customer Rating: 4/5
acogedor, limpio..inmejorable ubicacion.volveria	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-04-20	Customer Rating: 4/5
El hotel muy bien, sobre todo por su ubicación. Lo único molesto, el ruido en la calle.	report this review as inappropriate
From: EDGAR H NORIEGA TORRES Submitted on 2008-03-30	Customer Rating: 4/5
buen hotel, buena zona, el buffet muy bien, me cuidaron mi equipaje hasta el momento de ir al aeropuerto.	report this review as inappropriate
From: gasnier Submitted on 2008-03-17	Customer Rating: 4/5
Very good hotel very good location in the center of Madrid clos from bars and restaurants. The hotel is very quiet and the view on grand Via is very nice. I will come back again in this hotel with is very disign.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-01-27	Customer Rating: 3/5
quarto espaçoso mas pouco limpo, casa de banho idem. cobertores mal lavados. pequeno almoço super. pessoal simpatico.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-10-15	Customer Rating: 4/5
Great location, and quiet despite being so central. Staff are friendly and the rooms are very good. My only complaint would be that the hotel and rooms are unnecessarily warm! But this seems typical of Spain - have these people heard of global warming? Turn the heating down!!	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-09-17	Customer Rating: 5/5
hotel muy cómodo, aunque las literas deberían cambiarlas por cama doble. muy cercadel todo el centro	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-02	Customer Rating: 5/5
Staff were great, the location is right in the centre but there were no noise issues at all in terms of street noise etc (except for some noisy Italian guests but then silence is not their thing). We got an upgrade on our rooms too which was a nice surprise. The rooms were well equipped, air conditioned and very clean. I'd stay here again at this price.	report this review as inappropriate
From: david hanson Submitted on 2007-07-12	Customer Rating: 4/5
The hotel was great, very clean and centrally located, it was easy to get to anywhere in madrid from its location. (less than 30 meters from the metro). I would stay here again with no hesitation.	report this review as inappropriate
From: Shane Richmond Submitted on 2007-07-10	Customer Rating: 4/5
Although the room we had was a bit on the small side everything else was fantastic and could not be faulted	report this review as inappropriate
From: graciela perez cardenas Submitted on 2007-06-08	Customer Rating: 5/5
SIEMPRE LLEGO A ESTE HOTEL PETIT PALACE ITALIA EL SERVICIO ES BUENO Y SU PERSONAL EXCELENTE APARTE DE ESTAR MUY BIEN SITUADO. SE LOS RECOMIENDO AMPLIAMENTE.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-03-05	Customer Rating: 4/5
Very pleased although did request a non smoking room and the room we got smelled badly of smoke and the bedcover was particaulrly smelly and dirty however when we mentioned it to reception they rectified this the same day. Shower was amazing and location was perfect for us. Very pleased and would recommend the hotel.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-02-18	Customer Rating: 4/5
Centrally located with helpful staff	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-01-29	Customer Rating: 5/5
EL HOTEL para mi perfecto, y sobre todo la situación, ya lo h recomebdado a unos amigos.	report this review as inappropriate
From: Amanda Watson Submitted on 2006-09-18	Customer Rating: 5/5
Clean and modern hotel, loved the shower! Great location, most places within walking distance and if not the metro is only a minute away.	report this review as inappropriate
From: mario deidda Submitted on 2006-08-07	Customer Rating: 4/5
friendly staff, fantastic location, room well protected against noise outside, but not those coming from common areas.	report this review as inappropriate
From: Daniel Lichtenstein Submitted on 2008-11-09	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2008-10-29	Customer Rating: 3/5
From: Hermanus Hilgerdenaar Submitted on 2008-10-14	Customer Rating: 4/5
From: John O'Carroll Submitted on 2008-10-13	Customer Rating: 4/5
From: KEVIN HEALY Submitted on 2008-10-10	Customer Rating: 5/5
From: "Anonymous guest, details on file." Submitted on 2008-07-14	Customer Rating: 4/5
	report this review as inappropriate
From: Donna Buhl Submitted on 2008-04-14	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2008-03-21	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2008-03-10	Customer Rating: 3/5
From: michel merlet Submitted on 2008-01-28	Customer Rating: 4/5
From: Eugene Livschitz Submitted on 2007-09-10	Customer Rating: 4/5
From: ventrice, roberto daniel Submitted on 2007-07-10	Customer Rating: 4/5
From: MARTINA Submitted on 2007-05-02	Customer Rating: 4/5
From: Mary J. Hoeller Submitted on 2007-04-16	Customer Rating: 5/5
From: Paul Alger Submitted on 2007-02-27	Customer Rating: 5/5
From: graciela perez cardenas Submitted on 2007-02-06	Customer Rating: 5/5
From: isabel palop canet Submitted on 2007-02-04	Customer Rating: 4/5
From: martina moneta Submitted on 2007-01-08	Customer Rating: 5/5

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