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Hotel Petit Palace Italia ***
C/ Gonzalo Jiménez de Quesada, 2 (Esq. Gran Vía 32), Madrid
go to hotel websitewww.hthoteles.com 		rooms from € 60!
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Average satisfaction rating out of 5
for this property among customers
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rating  4.2/5
based on 80 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages

 
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From: "Hotel Guest, details on file." (Spain)
Submitted on 8-Dec-2011 (Spanish) 		Customer Rating: 5/5
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comments Muy buena ubicación. Trato inmejorable. Excelente relación calidad precio. Volveré sin duda.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 8-Dec-2011 (Spanish) 		Customer Rating: 5/5
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comments Todo muy agradable. Una situación estupenda. Habitaciones preparadas para las familias, amplias. Recomendable para una estancia en el centro de Madrid.
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From: "Hotel Guest, details on file." (Netherlands)
Submitted on 18-Oct-2011 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 9-Oct-2011 (English) 		Customer Rating: 5/5
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comments there were minor leaks around the shower and hand basin
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From: Gerardo Gonzalez Rocha (Chile)
Submitted on 20-Sep-2011 (Spanish) 		Customer Rating: 4/5
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comments Me parece un Muy buen hotel, con una ubicación privilegiada y el personal muy cordial y atento. Sólo mejoraría el aire acondicionado, pues es muy bajo y la habitación se pone muy calurosa.
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From: IGOR CERDA FARIAS (Mexico)
Submitted on 18-Sep-2011 (Spanish) 		Customer Rating: 5/5
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comments Excelente ubicación, muy limpio, personal amable, habitación amplia y cómoda, con todos los servicios.
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From: Daniel Cerato (Venezuela)
Submitted on 17-Sep-2011 (Spanish) 		Customer Rating: 4/5
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comments El hotel esta muy bien ubicado en la Gran Via, a menos de 100 mts. la estacion de metro gran via, que no tiene elevadores ni escalera mecanicas, lo cual hace muy dificil llegar con equipaje, mientras q a 500 mts esta la estacion Callao que si posee elevador. Parada de bus turistico a menos de 50 mts. Las instalaciones estan bien en general, el unico problema fue la ultima noche (de una estadia de 5) cuando a las 2 am la habitacion presento un problema electrico y yo mismo tuve q intentar solventar el problema con la chica de recepcion. al final me ofrecioun cambio de habitacion (a eso de las 2 30 am), donde pude constatar q esta era mucho mas grande que la mia y poseia una laptop (en la habitacion original no la habia). Para compensarme por el problema electrico me fue ofrecido el desayuno sin pago. A pesar de la ultima noche la estancia estuvo muy bien, muy recomendado para familias con ninos (yo tengo 3) y por su ubicacion y precio va muy buien.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 14-Sep-2011 (Spanish) 		Customer Rating: 4/5
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comments Perfecta ubicacion y excelente trato por parte del personal
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From: John Smit (South Africa)
Submitted on 7-Sep-2011 (English) 		Customer Rating: 4/5
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comments Staff working at hotel was very helpfull. Good location.
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From: AGUSTIN DOMINGUEZ (Spain)
Submitted on 1-Aug-2011 (English) 		Customer Rating: 4/5
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From: Dolors Sancho Queral (Spain)
Submitted on 15-Jul-2011 (Spanish) 		Customer Rating: 4/5
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comments la habitación era muy agradable, y descansamos tranquilamente, està en el centro de madrid, pudimos visitar caminando esta ciudad tan bonita. No obstante el preció creo que es excesivo.
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From: Antonio Guillermo Nicolas Chaparro (Spain)
Submitted on 3-Feb-2011 (Spanish) 		Customer Rating: 5/5
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comments Todo OK.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 14-Dec-2010 (Spanish) 		Customer Rating: 5/5
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comments EXCELENTE. EL ÚNICO INCONVENIENTE QUE EL MANDO DE LA T.V., NO FUNCIONABA.
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From: ANA MARIA PARIENTE GARCIA (Spain)
Submitted on 10-Dec-2010 (Spanish) 		Customer Rating: 4/5
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comments Los Petit como les digo yo en general están bien. Tal vez el precio sea demasiado alto pero claro el precio elevado no es por el hotel en sí, sino por la ubicación que tienen. La próxima vez intentaré coger alguna oferta de la cadena, sobre todo para Barcelona, pues salen carísimos, solo conozco los de Madrid. Los Petit de Madrid son una apuesta segura.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 29-Nov-2010 (Spanish) 		Customer Rating: 4/5
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comments La ubicacion es lo mejor. La atención de recepción muy buena. Si algun pero podria poner es bajar un poco los precios y q se escucha mucho el ruido de las habitaciones de al lado y del pasillo. Creo q poner moqueta les ayudaria a combatir ese incoveniente.
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From: "Hotel Guest, details on file." (Italy)
Submitted on 22-Nov-2010 (Italian) 		Customer Rating: 4/5
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From: BEGOÑA garaizabal armesto (Spain)
Submitted on 15-Nov-2010 (Spanish) 		Customer Rating: 4/5
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comments Todo perfecto y la situación inmejorable.
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From: Carlos Alcoberro Turu (Spain)
Submitted on 14-Nov-2010 (Spanish) 		Customer Rating: 4/5
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comments Cómodo, centrico y de trato agradable. La habitación un poco pequeña pero muy confortable. Recomendable al 100%
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From: "Hotel Guest, details on file." (Mexico)
Submitted on 1-Nov-2010 (Spanish) 		Customer Rating: 4/5
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From: Beverly Richards (South Africa)
Submitted on 4-Oct-2010 (English) 		Customer Rating: 4/5
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comments We were pleasantly surprised with this hotel. The staff were fantastic, and very helpful (spoke English). The room was very big and clean with everything we needed. Would definitely stay with this group of hotels again.
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From: Danila Barbara Guanella (Italy)
Submitted on 22-Mar-2010 (Italian) 		Customer Rating: 4/5
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comments il servizio di accoglienza è stato ottimo. Il servizio in camera altrettanto. Scelgo sempre questo albergo durante i miei soggiorni di lavoro a Madrid poichè è ubicato in posizione strategica, vicinissimo alle fermate della metropolitana e in pieno centro cittadino.
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From: Juan Antonio Bienes Rodriguez (Spain)
Submitted on 2-Mar-2010 (Spanish) 		Customer Rating: 3/5
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comments Lo mejor la situación del Hotel, las habitaciones en general están bien. Es mejorable la limpieza.
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From: "Hotel Guest, details on file." (Andorra)
Submitted on 31-Jan-2010 (Spanish) 		Customer Rating: 4/5
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comments Buen hotel, centrico, funcional.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 25-Oct-2009 (Spanish) 		Customer Rating: 4/5
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From: Pedro Lloreda Montalbán (Spain)
Submitted on 30-Aug-2009 (Spanish) 		Customer Rating: 5/5
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From: Javier Estefania (Spain)
Submitted on 14-Aug-2009 (Spanish) 		Customer Rating: 4/5
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From: DAVID MARTIN GARCIA (Spain)
Submitted on 30-Jul-2009 (Spanish) 		Customer Rating: 4/5
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From: Mark Cole Stewart (Brazil)
Submitted on 2-Jul-2009 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (United States)
Submitted on 1-Jul-2009 (English) 		Customer Rating: 3/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 18-Jun-2009 (Spanish) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 18-Jun-2009 (Spanish) 		Customer Rating: 4/5
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From: ELENA RYBAKOVA (Spain)
Submitted on 16-Jun-2009 (Spanish) 		Customer Rating: 5/5
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comments Hotel muy céntrico, personal educado, estancia perfecta
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From: valerie florence seghers (Spain)
Submitted on 2-Jun-2009 (Spanish) 		Customer Rating: 5/5
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From: JOSE LEOPOLDO MENDOZA RIVERA (Mexico)
Submitted on 1-Jun-2009 (Spanish) 		Customer Rating: 3/5
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comments hubo dos noches en la que los demás huespedes hiceron mucho ruido en el pasillo a ciertas horas de la madrugada.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 31-May-2009 (English) 		Customer Rating: 4/5
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comments Very central and convenient. Hotel very clean and spacious and facility to leave our bags on our final day was great.
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From: maria jose marquez marquez (Spain)
Submitted on 4-Apr-2009 (English) 		Customer Rating: 4/5
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comments muy centrico, perfecto para ver madrid en 1 dia.
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From: jose juan cervantes alcobas (Spain)
Submitted on 8-Mar-2009 (English) 		Customer Rating: 5/5
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comments agradable, muy céntrico, limpio, gran desayuno
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From: "Hotel Guest, details on file." (United States)
Submitted on 2-Mar-2009 (English) 		Customer Rating: 4/5
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comments Nice hotel, great location, good looking room; but the room was way too hot even with the heater turned off (no way of turning on the AC). Also the smell of smoke was omnipresent, even on a non-smoking floor.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 15-Dec-2008 (English) 		Customer Rating: 5/5
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comments well sited, good & fancy rooms
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From: william lindsay (United States)
Submitted on 12-Nov-2008 (English) 		Customer Rating: 5/5
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comments The room was very nice and clean. The location was perfect and quiet considering it is right off the main Ave. The staff was as friendly as they could have been but they were fine.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 3-Nov-2008 (English) 		Customer Rating: 4/5
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comments I was quite disappointed with the bathrooms, there was no lock on the door and it was virtually all see-through glass. A more traditional door would've been more appropriate. Also, they randomly deducted momeny from my account then put it back in, but I lost out £7 on the exchange rate?! Lastly, the AC wasn't working but I've been told that was a one-off problem. No compensation was offered though. Other than that a very pleasant experience.
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From: "Hotel Guest, details on file." (Canada)
Submitted on 25-Aug-2008 (English) 		Customer Rating: 3/5
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comments Dont expect a wake up call...ours never came. Other than that, you are getting what you pay for. It was fine.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 15-Jul-2008 (English) 		Customer Rating: 5/5
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comments El hotel se encuentra en el centro. Metro, autobus y bus turistico a 10 metros de la puerta. La habitación muy bien, lo único que la cama superior de la litera deberia tener una barandilla para niños. El cuarto de baño perfecto. Lo único que las puertas de los balcones no están insonorizados y se oye cuando se hace la recogida de basura y si hay gente hablando también.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 4-Jul-2008 (English) 		Customer Rating: 5/5
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comments Una habitacion grande y comoda
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 30-Jun-2008 (English) 		Customer Rating: 3/5
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comments Great location - right in the heart of Madrid which was perfect. The rooms were a little small and our room had no natural light as it backed onto other tall buildings, which was a little strange. The receptionist kept us waiting while she chatted on the phone to her boss for 5 minutes - wasn't impressed with that! But overall it was a nice modern hotel in a great spot.
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From: MICHAEL VALENTINE (United States)
Submitted on 24-Jun-2008 (English) 		Customer Rating: 4/5
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comments I was very happy with the hotel. It is very centrally located so the attractions are within a 20 minute walk. The rooms were quite. The metro is right around the corner and will take you everywhere in Madrid. I would recommend this hotel to everyone. Do not take the cab from the airport. It cost me 50 euros. The metro is easy to use and is only 2 euros from the airport. You can get off at Grand Via. When you get off walk toward the Panasonic billboard the street just before the H&M store. The trip will take about 1 hour. Maybe the hotel will update this.
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From: "Hotel Guest, details on file." (United States)
Submitted on 29-May-2008 (English) 		Customer Rating: 3/5
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comments The room is clean and the bathroom is good. However, it's right on the main street (Gran Via), so the noise is so loud all day and night that you can't open the balcony door just for some air. However, it's a good location to take subway and close to a grocery shop at Sol.
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From: fabricio rodrigo (Spain)
Submitted on 21-Apr-2008 (English) 		Customer Rating: 4/5
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comments acogedor, limpio..inmejorable ubicacion.volveria
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From: "Hotel Guest, details on file." (Spain)
Submitted on 20-Apr-2008 (English) 		Customer Rating: 4/5
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comments El hotel muy bien, sobre todo por su ubicación. Lo único molesto, el ruido en la calle.
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From: EDGAR H NORIEGA TORRES (Mexico)
Submitted on 30-Mar-2008 (English) 		Customer Rating: 4/5
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comments buen hotel, buena zona, el buffet muy bien, me cuidaron mi equipaje hasta el momento de ir al aeropuerto.
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From: gasnier (France)
Submitted on 17-Mar-2008 (English) 		Customer Rating: 4/5
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comments Very good hotel very good location in the center of Madrid clos from bars and restaurants. The hotel is very quiet and the view on grand Via is very nice. I will come back again in this hotel with is very disign.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 15-Oct-2007 (English) 		Customer Rating: 4/5
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comments Great location, and quiet despite being so central. Staff are friendly and the rooms are very good. My only complaint would be that the hotel and rooms are unnecessarily warm! But this seems typical of Spain - have these people heard of global warming? Turn the heating down!!
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From: "Hotel Guest, details on file." (Spain)
Submitted on 17-Sep-2007 (English) 		Customer Rating: 5/5
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comments hotel muy cómodo, aunque las literas deberían cambiarlas por cama doble. muy cercadel todo el centro
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 2-Aug-2007 (English) 		Customer Rating: 5/5
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comments Staff were great, the location is right in the centre but there were no noise issues at all in terms of street noise etc (except for some noisy Italian guests but then silence is not their thing). We got an upgrade on our rooms too which was a nice surprise. The rooms were well equipped, air conditioned and very clean. I'd stay here again at this price.
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From: david hanson (United States)
Submitted on 12-Jul-2007 (English) 		Customer Rating: 4/5
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comments The hotel was great, very clean and centrally located, it was easy to get to anywhere in madrid from its location. (less than 30 meters from the metro). I would stay here again with no hesitation.
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From: Shane Richmond (Australia)
Submitted on 10-Jul-2007 (English) 		Customer Rating: 4/5
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comments Although the room we had was a bit on the small side everything else was fantastic and could not be faulted
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From: graciela perez cardenas (Mexico)
Submitted on 8-Jun-2007 (English) 		Customer Rating: 5/5
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comments SIEMPRE LLEGO A ESTE HOTEL PETIT PALACE ITALIA EL SERVICIO ES BUENO Y SU PERSONAL EXCELENTE APARTE DE ESTAR MUY BIEN SITUADO. SE LOS RECOMIENDO AMPLIAMENTE.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 5-Mar-2007 (English) 		Customer Rating: 4/5
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comments Very pleased although did request a non smoking room and the room we got smelled badly of smoke and the bedcover was particaulrly smelly and dirty however when we mentioned it to reception they rectified this the same day. Shower was amazing and location was perfect for us. Very pleased and would recommend the hotel.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 18-Feb-2007 (English) 		Customer Rating: 4/5
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comments Centrally located with helpful staff
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From: "Hotel Guest, details on file." (Spain)
Submitted on 29-Jan-2007 (English) 		Customer Rating: 5/5
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comments EL HOTEL para mi perfecto, y sobre todo la situación, ya lo h recomebdado a unos amigos.
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From: Amanda Watson (United Kingdom)
Submitted on 18-Sep-2006 (English) 		Customer Rating: 5/5
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comments Clean and modern hotel, loved the shower! Great location, most places within walking distance and if not the metro is only a minute away.
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From: mario deidda (Italy)
Submitted on 7-Aug-2006 (English) 		Customer Rating: 4/5
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comments friendly staff, fantastic location, room well protected against noise outside, but not those coming from common areas.
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From: esther sánchez marcos (Spain)
Submitted on 8-Mar-2009 (English) 		Customer Rating: 4/5
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From: Daniel Lichtenstein (Israel)
Submitted on 9-Nov-2008 (English) 		Customer Rating: 4/5
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From: Hermanus Hilgerdenaar (Netherlands)
Submitted on 14-Oct-2008 (English) 		Customer Rating: 4/5
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From: John O'Carroll (Ireland)
Submitted on 13-Oct-2008 (English) 		Customer Rating: 4/5
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From: KEVIN HEALY (Spain)
Submitted on 10-Oct-2008 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 14-Jul-2008 (English) 		Customer Rating: 4/5
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comments
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From: Donna Buhl (United States)
Submitted on 14-Apr-2008 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Mar-2008 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 10-Mar-2008 (English) 		Customer Rating: 3/5
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From: michel merlet (Spain)
Submitted on 28-Jan-2008 (English) 		Customer Rating: 4/5
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From: Eugene Livschitz (United States)
Submitted on 10-Sep-2007 (English) 		Customer Rating: 4/5
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From: ventrice, roberto daniel (Spain)
Submitted on 10-Jul-2007 (English) 		Customer Rating: 4/5
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From: MARTINA (Italy)
Submitted on 2-May-2007 (English) 		Customer Rating: 4/5
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From: Mary J. Hoeller (United States)
Submitted on 16-Apr-2007 (English) 		Customer Rating: 5/5
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From: Paul Alger (United Kingdom)
Submitted on 27-Feb-2007 (English) 		Customer Rating: 5/5
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From: graciela perez cardenas (Mexico)
Submitted on 6-Feb-2007 (English) 		Customer Rating: 5/5
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From: isabel palop canet (Spain)
Submitted on 4-Feb-2007 (English) 		Customer Rating: 4/5
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From: martina moneta (Italy)
Submitted on 8-Jan-2007 (English) 		Customer Rating: 5/5