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Hotel Petit Palace Ducal ***
C/ Hortaleza 3, Madrid, Comunidad de Madrid
go to hotel websitepetit-palace-hotel.bookassist.com 		rooms from € 67!
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Average satisfaction rating out of 5
for this property among customers
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rating  4.1/5
based on 67 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2009-10-15 		Customer Rating: 2/5
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comments High marks for the room and the staff. Breakfast was grim and overpriced. Unfortunately I can't recommend generally because the noise, at least on the street side, was really bad - sirens screaming by all night long and poor noise insulation.
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From: SARAH JONES (United Kingdom)
Submitted on 2009-10-06 		Customer Rating: 4/5
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From: Valentina Klimchak (Russian Federation)
Submitted on 2009-09-28 		Customer Rating: 5/5
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comments Everything was exellent: stuff, location, room, breakfast. But the price could be lower.
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From: "Anonymous guest, details on file." (Japan)
Submitted on 2009-09-28 		Customer Rating: 5/5
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comments The location of hotel is superb.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-09-20 		Customer Rating: 4/5
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comments LA SITUACION ES LO MEJOR DEL HOTEL,ISTALACIONES Y SERVICIOS NORMALES PERO JUSTOS.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-07-28 		Customer Rating: 5/5
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comments Voy a Madrid unas 2 veces al año a pasar unos 5 dias. Este hotel es lo mejor que he encontrado en cuestion calidad precio. EL diseño de habitaciones y baño son esquisitos y el trato muy cordial.
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From: Vincent ROUSSEL (United Kingdom)
Submitted on 2009-07-13 		Customer Rating: 5/5
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comments Fantastic - as usual!
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From: Urs Keller (Spain)
Submitted on 2009-07-10 		Customer Rating: 3/5
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comments Marta, Reservationist and Front Desk Clerk, was very nice and helpful, we felt welcomed at check in. Assictance for future questions we might have was offered. At check out, desk clerk did not offer us a genuine farewell, I suggest Guest Service training. We were granted a late check out, that was very nice. There was not enough toilet paper in the room. Housekeeping was very flexible and could meet our expectations attending our room, since we travelled with our dogs.
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From: ramon alvarez vega (Spain)
Submitted on 2009-06-14 		Customer Rating: 4/5
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comments La atención por parte del personal de recepción del hotel fue muy grata, una atención muy grat y profesional. la decoracion un poco triste, podrian dar un poquito mas de vida a sua cuartos. Me sorprendio igualmente que su hotel esta bien insonorizado que no escuchamos ruidos de la calle, tengan en cuenta que ganaron un cliente y una persona que gratamente recomendara su hotel, por la gran atencion prestada por sus empleados y la grata estancia en sus instalaciones.
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From: Jaime Riu Gol (Spain)
Submitted on 2009-06-08 		Customer Rating: 4/5
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comments Bona situació, comoditat i atenció. Qualitat-preu correcte.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2009-06-07 		Customer Rating: 3/5
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comments Breakfast was disappointing.
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From: Massimo Pedretti (Switzerland)
Submitted on 2009-05-28 		Customer Rating: 5/5
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comments Das Hotel ist zentral gelegen. Fussgängerzone und U-Bahn in unmittelbarer Nähe. Freundliches Personal und sehr gutes Frühstücksbuffet.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-05-21 		Customer Rating: 5/5
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comments Muy satisfecho
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From: Kengo Matsui (Spain)
Submitted on 2009-05-12 		Customer Rating: 5/5
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comments If the room had had bathtub, the stay would have been more confortable.
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From: carlos serpas (Spain)
Submitted on 2009-05-12 		Customer Rating: 3/5
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comments should be a better breakfast (was cold)
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From: Stephen Day (Spain)
Submitted on 2009-04-18 		Customer Rating: 4/5
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comments Well situated for tourist sites for those on foot, close to metro. We had a comfortable room for a family of three. Friendly staff and handy free access to a laptop in the lobby. Good buffet breakfast with a range of choices.
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From: John Conlon (United Kingdom)
Submitted on 2009-04-14 		Customer Rating: 4/5
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comments The hotel was in an excellent positon. The rooms were furnished in a contemporary style and were clean and well cared for. The hotle was really good value. I'd recommend you ask for a room on the upper floors as it was rather noisy on the lower floors. Would definately recommend the hotel.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2009-02-04 		Customer Rating: 5/5
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comments L'hotel ens ha agradat molt: el personal molt atent i les habitacions molt correctes. La situació és molt bona, cèntrica i ben conectada als transports públics. En definitiva, una molt bona relació qualitat - preu.
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From: michael lynch (Australia)
Submitted on 2009-01-14 		Customer Rating: 5/5
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comments great room, great location, helpful staff, i will be back
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From: PEDRO DE DIEGO GONZÁLEZ (Spain)
Submitted on 2008-12-26 		Customer Rating: 5/5
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comments Un hotel estupendo; en el corazón de Madrid, a dos pasos de una parada de metro, aunque puede ser complicado llegar en taxi. La habitación era preciosa, perfectamente equipada y muy bien de precio (doble, 75 euros la noche). Lo recomiendo.
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From: "Anonymous guest, details on file." (Ireland)
Submitted on 2008-11-26 		Customer Rating: 4/5
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comments Great location, room itself was as expected.
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From: Diederik Vermeulen (Netherlands)
Submitted on 2008-11-03 		Customer Rating: 4/5
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comments Excellent location, allthough noisy. Friendly staff, the promised hidro-massage-shower is a bit overrated.
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From: David Azurza (Spain)
Submitted on 2008-10-29 		Customer Rating: 5/5
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comments Todo fenomenal
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From: roland staempfli (Switzerland)
Submitted on 2008-10-26 		Customer Rating: 3/5
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comments - Before my trip, I sent one eMail 3 times with questions and did not get an answer. - My reservation was a double bed room with breakfast. They told on the reception, it is not possible the breakfast is not including. I have to insist and to show my paper printout with the confirmation. - the people on the reception were very helpful and gave good information - The buffet of the brakfast was great; but the table-ware was not very clean
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From: Sid McFadden (United States)
Submitted on 2008-10-08 		Customer Rating: 4/5
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comments I was happy with this hotel on my trip. The front desk was friendly and helpful. I liked the contemporary decor. And the location is very convenient to sites, restaurants, etc.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-10-07 		Customer Rating: 4/5
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comments el desayuno era realmente excepcional. La atención y la habitación correctas,y la ubicación buena.
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From: massimo serva (Italy)
Submitted on 2008-09-22 		Customer Rating: 4/5
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comments Very nice hotel in the very heart of the city town.Very good quality/price.
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From: "Anonymous guest, details on file." (Hong Kong)
Submitted on 2008-09-17 		Customer Rating: 4/5
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comments Staffs are helpful & location is very convenient. Hotel lobby & room decoration is what i saw in booking website only that it's a bit older than our expectation. In general, my husband & i are satisfied during our stay in this hotel.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-08-15 		Customer Rating: 4/5
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comments Buen servicio, muy correctos y límpio. El precio del desayuno demasiado caro. Situación perfecta para hacer compras y salir de noche.
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From: Claude Neu (Luxembourg)
Submitted on 2008-04-01 		Customer Rating: 4/5
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comments the price-quality relation is quite good. For people who need Internet, a good solution to travel without their laptop. Access is good in the rooms, even if on the other side there are already some little lacks in the comfort of the rooms (hydroshower doesn't work that well and so on....) Ask for a room at the last floors and there will also be no noise problem....
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From: Jacques Conradie (South Africa)
Submitted on 2008-01-26 		Customer Rating: 4/5
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comments The hotel location is excellent for tourists and we found it comfortable to stay at, as well as extremely friendly and helpfull english-speaking staff
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From: "Anonymous guest, details on file." (Switzerland)
Submitted on 2007-10-06 		Customer Rating: 4/5
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comments wireless Internet access did not work the first night!
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From: "Anonymous guest, details on file." (United States)
Submitted on 2007-09-29 		Customer Rating: 3/5
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comments Hotel is in a convenient location and is modern and clean. Free WiFi is absolutely useless - my old 14.4 modem was considerably faster, so don't plan on doing any online work at this hotel. I don't think this hotel was worth the money, so I would look elsewhere for a better deal.
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From: "Anonymous guest, details on file." (Czech Republic)
Submitted on 2007-08-27 		Customer Rating: 5/5
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comments Clean hotel with polite staff and more than generous breakfast
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From: Rob van de Goorberg (Netherlands)
Submitted on 2007-06-26 		Customer Rating: 4/5
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comments We had a very pleasant stay. Hotel is very well located for culture, shopping and nightlife. Non-smoking room would have made it perfect, but we were not asked nor offered. We would love to use this hotel again for a next visit.
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From: "Anonymous guest, details on file." (United States)
Submitted on 2007-06-03 		Customer Rating: 4/5
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comments Great service. Room had some odd design flaws, so not a '5'.
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From: Rudolf Schmitz (Germany)
Submitted on 2007-05-07 		Customer Rating: 5/5
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comments saubere Räume, zuvorkommender Service, idealer Ausgangspunkt zur Besichtigung Madrids und für das (Nacht-) Leben ;-) im berühmten Chueca Viertel.
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From: francisco lietor (Spain)
Submitted on 2007-04-21 		Customer Rating: 3/5
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comments Perfect location, near everything interesting in Madrid, friendly staff, if you are a smoker there only is one floor (the first one) for us and it uses to be always busy, pity.
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From: "Anonymous guest, details on file." (Ireland)
Submitted on 2007-04-20 		Customer Rating: 3/5
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comments The bathroom smelled a bit but overall hotel was good.
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From: craig simpson (Spain)
Submitted on 2007-04-19 		Customer Rating: 4/5
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comments Great location. Great value for money apart from breakfast which was very expensive. Helpful staff. Adequate room sizes
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From: "Anonymous guest, details on file." (United States)
Submitted on 2007-04-18 		Customer Rating: 5/5
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comments The hotel was in a great location, right off of Gran Via. It was clean and the room was awesome. Not one complaint! They had a working elevator, balconies, and 24 Hr. personel available at the reception desk. I totally recommend it.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2007-04-02 		Customer Rating: 4/5
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comments Superb location (right in the centre of things, but round the corner from the main drag so avoiding the crowds), decent price, great room, staff good.
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From: bill hughes (Ireland)
Submitted on 2007-03-05 		Customer Rating: 4/5
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comments The room was ready on our arrival at noon, a great start to the w/e and the place is in the best location possible.
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2007-03-05 		Customer Rating: 5/5
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comments Hotel encantador y perfectamente situado. Mas que recomendable. Trato esquisito y profesional. Sencillamente un 10.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2007-01-29 		Customer Rating: 4/5
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comments superb location, hotel is clean but very basic, recomended
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From: "Anonymous guest, details on file." (Ireland)
Submitted on 2007-01-29 		Customer Rating: 4/5
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comments centrally located near the shops in Chuega and lovely staff - a bit noisy as overlooking Grand Via
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2007-01-24 		Customer Rating: 5/5
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comments Great location, Great Room, and helpful and friendlt service.
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From: Angelica M. Rodriguez (United States)
Submitted on 2007-01-16 		Customer Rating: 5/5
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comments We stayed at the Petit Palace Duacal on January 4th and we were very pleased with the service and the confort of our room. The room was bigger than ewxpected and in very good conditions. And the location is just perfect. You are walking distance of everything. Excellent choice.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2006-12-30 		Customer Rating: 4/5
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comments The rooms are starting to show wear and tear. When refurbished some draws to keep items in would be helpful.
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From: mrs lisa clements (United Kingdom)
Submitted on 2006-12-07 		Customer Rating: 4/5
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comments this hotelm is perfectly situated right in the heart of it all,ideal for the metro and theatres but only a short walk awayb from all the sightseeing you need to do.can be very noisey through the night if you are staying on a lower floor.
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From: J.P.Noppen (Netherlands)
Submitted on 2006-11-01 		Customer Rating: 3/5
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comments - rooms at the first/second floor should be isolated form traffic noise - WC glass door is not very convenient - to have an internet connection at the room is very comfortable - breakfast choices are adequate but sober - beds are good
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From: "Anonymous guest, details on file." (Mexico)
Submitted on 2009-03-19 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Mexico)
Submitted on 2009-02-03 		Customer Rating: 3/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-12-11 		Customer Rating: 4/5
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From: Daniel Lack (Switzerland)
Submitted on 2008-12-04 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (United States)
Submitted on 2008-10-14 		Customer Rating: 3/5
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2008-09-29 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (United States)
Submitted on 2008-09-27 		Customer Rating: 3/5
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From: mar (Spain)
Submitted on 2008-05-05 		Customer Rating: 3/5
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From: Declan Flannery (Ireland)
Submitted on 2007-09-11 		Customer Rating: 4/5
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From: abadie (France)
Submitted on 2007-07-09 		Customer Rating: 4/5
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From: Scott Norton (Australia)
Submitted on 2007-06-30 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2007-05-08 		Customer Rating: 5/5
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From: Romaine Fisch (Spain)
Submitted on 2007-04-24 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Switzerland)
Submitted on 2007-04-17 		Customer Rating: 5/5
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From: "Anonymous guest, details on file." (Switzerland)
Submitted on 2007-03-30 		Customer Rating: 5/5
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From: Josep Ribes Garasa (Spain)
Submitted on 2007-02-26 		Customer Rating: 4/5