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Hotel Petit Palace Alcalá Torre ****
C/ Alcalá 23 (esqu. Virgen de los Peligros 2), Madrid, Comunidad de Madrid
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rooms from € 86!
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Average satisfaction rating out of 5
for this property among customers
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rating  3.4
based on 16 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.  
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From: "Anonymous guest, details on file."
Submitted on 2008-10-08
Customer Rating: 4/5
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comments Brilliant location and breakfast is great! :)
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From: "Anonymous guest, details on file."
Submitted on 2008-10-08
Customer Rating: 4/5
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comments Very comfortable hotel, great situation, breakfast room has stunning views. Check in and out seems to be extremely slow - otherwise all is good!
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From: jean-claudeº bruni
Submitted on 2008-06-18
Customer Rating: 3/5
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comments la chambre tre belle bien agencee, mais trop chere pour avoir la vue su un mur à 50cm de la fenetre chambre 301
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From: "Anonymous guest, details on file."
Submitted on 2008-06-10
Customer Rating: 1/5
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comments The hotel had constant noise and not very comfortable. Every evening people coming in to hotel had no thoughts for people sleeping and as the walls were very thin you could hear everything. The doors between the reception area and the bedrooms were also kept open so you could hear all that noise as well. The cleaning staff were also very noisy early in the morning. I will never stay with this chain again.
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From: "Anonymous guest, details on file."
Submitted on 2008-06-06
Customer Rating: 1/5
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comments It is not a 4 star hotel, it can be considered not more than 3 star
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From: "Anonymous guest, details on file."
Submitted on 2007-10-22
Customer Rating: 1/5
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comments El recepcionista del hotel parce que sea un repartidor de pizzas. Hotel muy impersonal. La habitación que nos dieron era minúscula, no cambian las sábanas todos los días y nos la limpiaban en ocasiones sobre las 4 de la tarde, por lo que si llegabamos después de comer todavía no estaba hecha. Lo único bueno el desayuno, por la simpatía de la camarera sobre todo.
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From: Mª Pilar Amaro Palazón
Submitted on 2007-07-10
Customer Rating: 5/5
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comments La habitación era espaciosa, luminosa y perfectamente insonorizada. Dotada de portátil con conexión a Internet y bicicleta estática. Ningún dato negativo a reseñar. Lo único que eché en falta: gorro para ducha...
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From: René Jimenez Valdes
Submitted on 2006-11-07
Customer Rating: 3/5
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comments Welcome should be improve, as well as cleanliness and comfort in rooms (dust on furniture + floor very cold: slippers would have been apreciated in a 4* hotel!)
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From: Laura Schilling
Submitted on 2006-08-27
Customer Rating: 5/5
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comments I enjoyed especially the location of the hotel in proximaty to the old town. The airconditioning was excellent, shower was incredible and the whole bathroom was wonderful, wonderful to be able to have internet in my room, staff always pleasant and helpful. Well worth the money and in fact I´ve booked one more stay there.
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From: "Anonymous guest, details on file."
Submitted on 2006-08-20
Customer Rating: 3/5
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comments Hotel services are not very impressive: Air conditioning wasn't working in 1st, 2nd room we were assigned. In 3rd room worked. They didn't try to compensate us for the inconvenience, we finished in a less confortable room but with air conditioning. Rooms very small. Internet works well, but think hotel is oversold in the ads.
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From: Ladislav Kovalský
Submitted on 2008-11-19
Customer Rating: 4/5
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From: Dr. Gerald Hessenberger
Submitted on 2008-05-04
Customer Rating: 4/5
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From: Laura Muñoz Fuentes
Submitted on 2007-10-22
Customer Rating: 5/5
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From: Mará del Mar
Submitted on 2006-10-16
Customer Rating: 4/5
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From: "Anonymous guest, details on file."
Submitted on 2006-10-11
Customer Rating: 3/5
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From: "Anonymous guest, details on file."
Submitted on 2006-07-24
Customer Rating: 4/5