Average satisfaction rating out of 5 for this property among customers:
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From: Felix van den Heuvel (Netherlands)
Submitted on 16-Nov-2011 (English)
Everything okay in the hotel.
From: Hotel Guest, details on file. (United States)
Submitted on 16-Oct-2011 (English)
The hotel was very nice. It is about 15 minutes, if that, from the airport. It is also not far from the Chamartin Metro which is a straight shot to all the happenings in Madrid. Of much joy to me was that it also had internet access. The single rooms are very small by State standards but the design maximizes the use of the space. No complaints.
From: Hotel Guest, details on file. (Belgium)
Submitted on 3-Oct-2011 (English)
nice stay, excellent service (laundry was fast and efficient ) , Double room should have one only large bed ! excellent brakfast but coffe was not strong enaugh
From: Hotel Guest, details on file. (United States)
Submitted on 27-Sep-2011 (English)
ANTONIO AT THE FRONT DESK WAS VERY HELPFUL
From: Hotel Guest, details on file. (Italy)
Submitted on 3-Jul-2011 (English)
I am satisfied with the services offered by the hotel; not easy and comfortable to reach the city center / airport.
From: Hotel Guest, details on file. (India)
Submitted on 22-May-2011 (English)
good but need drinking water in room
From: Hotel Guest, details on file. (Spain)
Submitted on 22-Mar-2011 (English)
Very nice place to stay, love the breakfast
From: Hotel Guest, details on file. (United Kingdom)
Submitted on 16-Mar-2011 (English)
It is a nice hotel, reasonably priced. The staff are helpfull and friendly
From: Hotel Guest, details on file. (United Kingdom)
Submitted on 2-Mar-2011 (English)
The bathroom was delightful A little disappointed that there was no room service menu for breakfast, especially as the evening meal on the room service menu was so good. Staff were polite and helpful Recommended
From: Vincent neville (United Kingdom)
Submitted on 28-Feb-2011 (English)
Hotel was very modern and nice,the rooms were very clean with a safe and tv. The only downside was the metro was a bit far about 25 min walk.
From: Hotel Guest, details on file. (Portugal)
Submitted on 20-Feb-2011 (English)
Modern and very confortable.We liked and we are happy to retun to tour hotel.
From: Cesar Zamora (Netherlands)
Submitted on 2-Feb-2011 (English)
I am very safisfied with the service I received during my stay at Hotel Nuevo Madrid. The room was very comfortable, quick room service, and friendly employees I found. If I have the chance I'll come back again.
From: Ross Brown (United Kingdom)
Submitted on 24-Dec-2010 (English)
Very nice hotel in a reasonable location, the excellent metro service provided easy access to the city centre. Staff were pleasant and helpful and prices of food for room service are very good. If I was to visit Madrid again I would have no hesitation in using the hotel again.
From: Alexis Ivantchev (France)
Submitted on 22-Nov-2010 (English)
not my first time at Hotel Nuevo Madrid and i was always satisfied.
From: Vinh Phung (Norway)
Submitted on 8-Nov-2010 (English)
Very nice and pleasant stay with good service! ...only thing is a little far from city center and subway
From: John Scott (United Kingdom)
Submitted on 6-Oct-2010 (English)
excellent modern hotel with helpful staff
From: Alassan Allison (Hungary)
Submitted on 8-Jul-2010 (English)
An incredibly tidy hotel, excellent service and reasonable prices. I was lucky to watch Spain win Portugal in the 2010 WC at the hotel lobby :)
From: Hotel Guest, details on file. (Canada)
Submitted on 25-Jun-2010 (English)
The staff were exceptionally helpful, informative and polite which goes a long way in helping me enjoy a travel experience. The cleaning room near 501 has a loud door when it is shut in the morning disturbing my sleep but the staff were very helpful in alleviating the problem the next day.
From: Hotel Guest, details on file. (Germany)
Submitted on 25-Jun-2010 (English)
Thank you - very kindly reception & support, hotel is ok., location a little bit "out of space"
From: Hotel Guest, details on file. (Spain)
Submitted on 23-Jun-2010 (English)
Good, business hotel. Bar limited in size - no area to watch TV during World Cup - a surprise. Good restaurant. Helpful staff.