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Hotel Lusso Infantas Madrid ****
C/ Infantas, 29, Madrid, Comunidad de Madrid
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Average satisfaction rating out of 5
for this property among customers
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rating  4.6/5
based on 54 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

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From: danny arduin (Italy)
Submitted on 2009-11-10 		Customer Rating: 5/5
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From: MANUEL RUIZ (Spain)
Submitted on 2009-10-28 		Customer Rating: 5/5
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From: "Anonymous guest, details on file." (Ireland)
Submitted on 2009-10-02 		Customer Rating: 5/5
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comments Ideal location. Right beside galleries, shops, bars, restaurants. Definitely will use this hotel again.
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From: "Anonymous guest, details on file." (Poland)
Submitted on 2009-09-28 		Customer Rating: 5/5
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comments Excellent location, stylish interior design, friendly and helpful staff. Both suitable for business and leisure stays. Highly recommended.
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From: Jacob Prager (United Kingdom)
Submitted on 2009-09-09 		Customer Rating: 5/5
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comments Excellent hotel in a very good location. Pleaseant, clean and comfortable. Highly recommended.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2009-08-20 		Customer Rating: 4/5
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comments quite noisy at first- had to ask to be moved room. evening meal could have had a choice- would recommend this hotel as b&b only.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2009-07-16 		Customer Rating: 5/5
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From: alain beccherle (United Kingdom)
Submitted on 2009-07-13 		Customer Rating: 5/5
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comments perfect location, great service,friendly , spacious rooms and bathrooms.Def would go again
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From: "Anonymous guest, details on file." (United States)
Submitted on 2009-06-04 		Customer Rating: 4/5
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comments The desk was extremely helpful with a good command of English. The top floor was great with 2 balconies in our room. Room was small but adequate.
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From: "Anonymous guest, details on file." (United States)
Submitted on 2009-05-09 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2009-04-20 		Customer Rating: 4/5
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comments Need dvd player in the room, most quality hotles have this as standard now
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From: Luis Ivan Marquez (United States)
Submitted on 2009-04-06 		Customer Rating: 5/5
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comments Kuddos to Carlos our friend from Valencia at the front desk. Very attentive and helpful, he paid attention to every detail and made our stay a memorable one!
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From: "Anonymous guest, details on file." (United States)
Submitted on 2009-02-01 		Customer Rating: 5/5
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comments very helpful, friendly front desk personnel - nice, clean hotel, centrally located.
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From: Jaime Calatayud Seguí (Spain)
Submitted on 2009-01-08 		Customer Rating: 4/5
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comments La calefacción un poco incontrolable y situado en una calle un poco oscura de Madrid. El resto muy bien
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-12-07 		Customer Rating: 4/5
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comments Muy limpio, céntrico y recepción y atención más que correctas. Sólo una pega, el bar ponía que lo cerraban a las 00; veníamos de la calle a las 23.30 y no nos quisieron servir...porque estaban cerrando.
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From: "Anonymous guest, details on file." (United States)
Submitted on 2008-10-14 		Customer Rating: 4/5
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comments Rooms were nice but still very small for a four star establishment. Also requested an outside room w/an outisde view and got an inside view instead.
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From: Geraldine Raison (United Kingdom)
Submitted on 2008-10-12 		Customer Rating: 5/5
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comments Staff were friendly, efficient and helpful. They recommended an excellent and reasonably priced restaurant and also booked a show for us one evening. The hotel was clean and comfortable - great in every respect.
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From: "Anonymous guest, details on file." (Italy)
Submitted on 2008-10-01 		Customer Rating: 4/5
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comments cuidado con el aire condiccionado. Hotel estupendo
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From: "Anonymous guest, details on file." (United States)
Submitted on 2008-07-30 		Customer Rating: 4/5
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comments Centrally located to most of what Madrid had to offer. In the middle of the gay district as well.
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From: rixtel (Netherlands)
Submitted on 2008-07-18 		Customer Rating: 5/5
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comments great hotel; good price/quality balance; excellent location!
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From: Mr Alan Bell (United Kingdom)
Submitted on 2008-07-14 		Customer Rating: 5/5
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comments The Hotel and it,s Staff are fantastic. I travel to Spain a few times per year and will definitely book the Hotel Lusso Infantas whenever I venture to Madrid. I can highly recommend this hotel!
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From: "Anonymous guest, details on file." (United States)
Submitted on 2008-06-26 		Customer Rating: 5/5
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comments I loved Hotel Lusso Infantas Madrid, and Madrid is my new favorite City in the world. The hotel and my room was comfortable, elegantly designed, clean, surprisingly affordable, and extremely well located -- easy walk to all museums, shopping, and some of the best restaurants I've had the pleasure of visiting. Plus there was a Starbucks directly across the street, so every morning I got a little touch of home. The staff was friendly and very helpful even though I spoke no Spanish. This was my first visit to Madrid, but will certainly return, and I will certainly again stay at Hotel Lusso Infantas.
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From: "Anonymous guest, details on file." (Ireland)
Submitted on 2008-05-29 		Customer Rating: 4/5
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comments Clean and centrally located. Good value
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2008-05-27 		Customer Rating: 5/5
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comments Excellent. Comfortable, modern and very helpful staff. Well located in the heart of Madrid but in a quiet side road. Highly recommended.
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From: jean noel sanchez (Spain)
Submitted on 2008-02-12 		Customer Rating: 5/5
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comments muy bien situado y calidad precio impecable
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From: ENRICO TADDEUCCI (Italy)
Submitted on 2008-01-06 		Customer Rating: 5/5
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comments hotel con ottimo confort, pulito,con personale gentile e in posizione centrale strategica
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From: Mansour Saberi (Norway)
Submitted on 2007-12-25 		Customer Rating: 4/5
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comments Nice and polite people. The room had a good size, clean and very okay. Just a little too warm. Good breakfast. I will stay there again.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2007-11-11 		Customer Rating: 4/5
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comments Lovely hotel, very clean and friendly. Only downside - noisy if you have a room at front as hotel is on the main thoroughfare but I would recommend it.
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From: "Anonymous guest, details on file." (United States)
Submitted on 2007-11-05 		Customer Rating: 5/5
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comments Staff was friendly and efficient. The room was very nice. The breakfast was average, but certainly satisfactory. Overall, I really liked staying here and the location is perfect too.
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From: CARLOS FERNANDO MOAVRO (Italy)
Submitted on 2007-09-03 		Customer Rating: 5/5
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comments Juan Carlos el de la reception muy simpatico...y guapo, jejejjee...durante mi estadia en el hotel tuvieron la atencion de saludarme para mi cumpleanos con una botella de vino!..geniales!!..volverè muy pronto, gracias....p.d.: saludos a JUAN CARLOS:)
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From: Arthur H Jansen (Netherlands)
Submitted on 2007-08-09 		Customer Rating: 5/5
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comments Excellent service, good rooms, nice restaurant "Ex Libris"
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From: "Anonymous guest, details on file." (United States)
Submitted on 2007-07-10 		Customer Rating: 5/5
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comments Excellent run hotel
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From: "Anonymous guest, details on file." (Australia)
Submitted on 2007-06-04 		Customer Rating: 5/5
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comments Excellent location, great room, helpful staff. in a nice vibrant area.
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From: Mahendra Chauhan (India)
Submitted on 2007-05-24 		Customer Rating: 4/5
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comments Hotel room was good and room tarif was reasonable. Staff was courteous.
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From: "Anonymous guest, details on file." (Ireland)
Submitted on 2007-05-14 		Customer Rating: 5/5
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comments Great location between Gran Via and Chueca, and on a quiet street. Nice room, great shower. Buffet Breakfast was excellent, fresh food and strong coffee. Staff very pleasant and helpful. I would recommend this hotel.
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From: "Anonymous guest, details on file." (United States)
Submitted on 2007-01-04 		Customer Rating: 5/5
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comments Very cool area and really nice rooms. And they were very nice with our dogs
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From: "Anonymous guest, details on file." (Ireland)
Submitted on 2006-11-08 		Customer Rating: 4/5
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comments We had a fantastic time in Madrid. The location is brilliant. The rooms were spotless and the bathrooms were huge! Would highly recommend this hotel.
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From: julie bayfield (Ireland)
Submitted on 2009-04-06 		Customer Rating: 5/5
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From: Ger Henstra (Netherlands)
Submitted on 2009-03-03 		Customer Rating: 5/5
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From: "Anonymous guest, details on file." (Italy)
Submitted on 2009-01-21 		Customer Rating: 5/5
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From: Adrián Padilla Carricondo (Spain)
Submitted on 2008-12-22 		Customer Rating: 5/5
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From: Donald O'Driscoll (Ireland)
Submitted on 2008-09-20 		Customer Rating: 5/5
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From: Mariela Martins (Brazil)
Submitted on 2008-08-04 		Customer Rating: 5/5
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From: Chad Libertus (United States)
Submitted on 2008-06-04 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2008-04-13 		Customer Rating: 5/5
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From: Ulrika Barksjo Fors (Sweden)
Submitted on 2008-01-14 		Customer Rating: 4/5
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From: manfred einsiedler (Peru)
Submitted on 2007-08-29 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (United States)
Submitted on 2007-08-26 		Customer Rating: 5/5
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From: Manfred Einsiedler y Raul Sotelo (Peru)
Submitted on 2007-08-18 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Slovenia)
Submitted on 2007-07-23 		Customer Rating: 5/5
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From: "Anonymous guest, details on file." (Spain)
Submitted on 2007-02-12 		Customer Rating: 4/5
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From: Maria Suyapa Mendez Campos (Spain)
Submitted on 2007-01-29 		Customer Rating: 5/5
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From: "Anonymous guest, details on file." (United States)
Submitted on 2006-07-30 		Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Colombia)
Submitted on 2006-07-17 		Customer Rating: 4/5