Average satisfaction rating out of 5
for this property among customers |
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay. |
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From:
James Ellis
Submitted on
2008-09-30
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Customer Rating:
4/5 |
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The location of the hotel was excellent. The assistance from the staff was very good. We enjoyed our stay at your hotel immensely, other than the very noisy movement of others inthe hotel, as the floors are wooden. The walls seemeed to be quite thin as well as one could hear other peope in nearby rooms. However, I am sure others could say the same about us. We loved having a balcony that overlooked the street. |
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From:
Paul Cornwell
Submitted on
2008-07-15
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Customer Rating:
5/5 |
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The hotel was more than we expected. Helpful staff, quiet location and right across the street from the Prada. We really enjoyed our stay. |
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From:
Wouter Konings
Submitted on
2008-05-20
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Customer Rating:
4/5 |
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Lope de Vega is an excellent hotel. Rooms are clean and comfortable and the buffet breakfast is a pleasure to start the day. It is located close to a park and is a must for those who love museums; they are all in walking distance. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-12-17
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Customer Rating:
5/5 |
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Very good central location and just off the main road, with two key museums within short walking distance. The rooms were clean and comfortable.
It would have been nice if the hotel provides a kettle for those wishes to have one. |
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From:
Mercedes Jimenez Parrilla
Submitted on
2007-12-12
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Customer Rating:
4/5 |
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El hotel está muy bien situado, pero el tema del parking, cuidado... Tan solo tienen 6 plazas de garaje y aunque lo contrates, tienes que pedirlo, llama, sino te quedarás con el coche en un parking cercano, carísimo y pequeñisimo. |
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From:
mauricio faceto boaretto
Submitted on
2007-09-03
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Customer Rating:
4/5 |
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the only complain is that the cleaning on the other rooms is very noisy. |
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From:
Alison Snowden
Submitted on
2007-06-04
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Customer Rating:
4/5 |
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Location. location! So handy for the Prado and many wonderful eating places.
The breakfast in the hotel was superb; best I've experienced in any hotel.
Most of the hotel receptionists were very helpful and there was always someone on duty who spoke English.
Would recommend this hotel without hesitation. |
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From:
de Becker
Submitted on
2007-03-15
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Customer Rating:
5/5 |
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Rapport qualité/prix/situation exceptionnel...
Acceuil chaud, service professionnel, bref, très chouette! |
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From:
"Anonymous guest, details on file."
Submitted on
2007-02-19
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Customer Rating:
5/5 |
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they kindly gave us one of their larger rooms |
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From:
Carlos J Cabrer
Submitted on
2007-01-16
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Customer Rating:
5/5 |
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Staff was very good and extremely professional. Room was better than expected. Great service overall. |
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From:
Madina Bavayeva
Submitted on
2007-01-15
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Customer Rating:
4/5 |
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Location is good close to metro station, Plaza Del Sol, Prado Museum , train station. Lots of small restaurants and bars in the area. Rooms are good size and clean. The only thing is noise, you can hear how people walk down the hall, open doors and talk in their rooms. Staff friendly and helpful. Breakfast nutritious and fresh except for cakes, the same cakes go around for a few days. |
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From:
"Anonymous guest, details on file."
Submitted on
2006-12-27
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Customer Rating:
5/5 |
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Superb location and wonderful support from the staff. |
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From:
Stolcers
Submitted on
2006-12-08
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Customer Rating:
5/5 |
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the quality of the hotel is very high. rooms are rather big, well-furnitured. Friendly staff is trying to meet all clients' needs.Not the last advantage of the hotel - it's very convinient location in the very cental part of the city, but in very silent and quiet place. Will be glad to stay in this hotel the next time when I am in Madrid. For the future - it would be great to have a cafe in the hotel, working in the evenings. |
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From:
ROBERT ONEIL
Submitted on
2006-10-18
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Customer Rating:
5/5 |
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Very helpful staff and clean room! |
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From:
"Anonymous guest, details on file."
Submitted on
2008-10-05
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Customer Rating:
5/5 |
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From:
James Hanley
Submitted on
2008-06-05
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Customer Rating:
5/5 |
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From:
Robert Bialk
Submitted on
2007-04-09
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Customer Rating:
5/5 |
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From:
bruno campelo leal
Submitted on
2007-01-17
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Customer Rating:
5/5 |
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From:
Olar Gheorghe
Submitted on
2006-11-10
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Customer Rating:
5/5 |
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From:
"Anonymous guest, details on file."
Submitted on
2006-07-06
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Customer Rating:
4/5 |
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