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Hotel El Prado ***
C/ Prado 11, Madrid, Comunidad de Madrid 		rooms from € 128!
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Average satisfaction rating out of 5
for this property among customers
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rating  4.4/5
based on 22 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

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From: "Hotel Guest, details on file." (United States)
Submitted on 12-Nov-2009 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (United States)
Submitted on 29-Sep-2009 (English) 		Customer Rating: 5/5
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comments I found all the staff to be helpful, but one in particular was wonderful in helping me connect with a friend via telephone (I don't speak enough Spanish to have negotiated calling her hostel on my own) and she was also very kind in helping me with the police after my wallet was stolen. My room was pleasant and the hotel was in a good location for wandering about the center.
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From: "Hotel Guest, details on file." (Belgium)
Submitted on 13-Sep-2009 (English) 		Customer Rating: 5/5
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comments Very good hotel with friendly staff and good breakfast but disappointed that in Spain of all places (where one always looks forward to delicious coffee at breakfast), there was an automatic instant coffee machine. Small point but still a little disappointing...
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From: "Hotel Guest, details on file." (Spain)
Submitted on 5-Sep-2009 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Singapore)
Submitted on 26-Jul-2009 (English) 		Customer Rating: 4/5
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comments Decent/Comfortable facilities with Good location. Buffet Breakfast is ok too, tho savoury dishes are very salty. Bfast hours (7.30-10am) could be extended to later tho, to beyond 10am.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 3-Nov-2008 (English) 		Customer Rating: 4/5
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comments A very comfortable hotel in a quiet street; ideal for the museums and Atocha station and the rest of central Madrid can be covered from here on foot.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 1-Jul-2008 (English) 		Customer Rating: 4/5
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comments very central, comfortable hotel. Staff were friendly and helpful
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From: Sergio López Morales (Spain)
Submitted on 5-May-2008 (English) 		Customer Rating: 4/5
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comments Hotel cercano a todo, muy bien comunicado. Sitio tranquilo, habitaciones sencillas pero muy bien decoradas y con detalles y todo muy limpio. Seguro que repito.
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From: "Hotel Guest, details on file." (United States)
Submitted on 17-Dec-2007 (English) 		Customer Rating: 4/5
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comments Excellent location! room and staff were vcery good. Adjacent breakfast was very convenient. I would stay here agin.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 14-Dec-2007 (English) 		Customer Rating: 4/5
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comments meal service including room service is very expensive; the hotel is in a great location and is very comfortable. There is a computer for use of guests but it is expensive and time is only sold in one hour blocks.
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From: ENRIQUE LOPEZ ENCISO (Colombia)
Submitted on 19-Nov-2007 (English) 		Customer Rating: 5/5
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comments Buen hotel. Limpio y acogedor. Sobre todo muy bien situado.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 11-Nov-2007 (English) 		Customer Rating: 3/5
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comments Everything at the hotel was quite OK -- but the single room I booked was the tiniest hotel room I've ever seen...
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From: Mrs MD Turner (United Kingdom)
Submitted on 14-Sep-2007 (English) 		Customer Rating: 5/5
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comments The hotel was delightful. I stayed 10 days as part of a business trip, and found nothing to complain about. Perhaps, though, other guests could learn to be considerate when rolling in (drunk) at 6.00am! The hotel is central to the main sights, clean, comfortable with excellent breakfast, and very helpful and efficient staff. I would certainly recommend it to anyone visiting Madrid and I will certainly use it again.
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From: Mª Cristina Hernández Blanco (Spain)
Submitted on 18-Jun-2007 (English) 		Customer Rating: 5/5
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comments El hotel muy bien y además en el mismo centro. Fuimos con mi hijo de 2 años y nos pusieron una cama supletoria y una de matrimonio y aún así la habitación era muy amplia. La chica granadina de recepción un amor, super atenta, nos facilitó muchisimo la visita del zoo, de donde cojer el metro...Lo único que no me pareció bien fue que cada desayuno tenía un precio, podian unificarlos en el precio y poder elegir lo que quisieras.Nos sentimos muy a gusto somos riojanos y se respiraba aire de nuestra tierra en las fotos, los caramelos... detalles. Muchas gracias por todo. Volveremos.
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From: julio mourenza torreiro (Spain)
Submitted on 26-Mar-2007 (English) 		Customer Rating: 5/5
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comments Parking is only for small cars !! The Hotel is nice and very clean,and only five minutes from Museums.
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From: JANE STEWART (Canada)
Submitted on 14-Mar-2007 (English) 		Customer Rating: 3/5
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comments excellent though front desk staff hit and miss graciousness-wise. apples in bowls on every floor. was delighted on first day, thinking i'd have one a day just like the doctor says. then all bowls were empty for the rest of my visit. i know because I walk the stairs, therefore see everyfloor. My suggestion: raising expectations and disappointing is worse than not raising them. do it well or not at all.
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From: "Hotel Guest, details on file." (United States)
Submitted on 26-Nov-2008 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Australia)
Submitted on 11-Aug-2008 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (France)
Submitted on 4-Mar-2008 (English) 		Customer Rating: 3/5
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From: James Lynch (Spain)
Submitted on 17-Dec-2007 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 25-Jun-2007 (English) 		Customer Rating: 5/5
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From: JH Elsenbroek (South Africa)
Submitted on 25-Jun-2007 (English) 		Customer Rating: 5/5