Gentile signore Maravacchio, La ringrazio per la sua mail su questo sito di viaggiatori ho piacere che abbia gradito la nostra ospitalità e spero che consideriate il nostro albergo la Vostra casa la prossima volta che deciderete di venire a visitare la nostra città. Cordiali saluti, Eva Garcia

Dear Mr. Guest. First of all thank you for this wonderful review. Thank you for your kind words and consideration about the room and terrace. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It is our pleasure to have served you. We look forward to your next visit. Best regards. Eva Garcia-Assistant Director

Dear Guest. Thank you for your patronage and to defined your stay with these nice two words: "Everything Excellent". This means for us that we have created a positive environment of warm and hospitality during your stay. We hope to see you again soon. Yours in service, Eva García-Assistant Director

Dear Guest, Your compliments of the Hotel Atlántico with reference to our staff location and room are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García-Assistant Director

Estimado Sr. Guijarro. En primer lugar, darle las gracias por sus comentarios. Su opinión es muy importante para el hotel. Gracias por su alta valoración y su recomendación. Me alegra saber que tuvo una estancia agradable entre nosotros tanto por la ubicación del hotel como por las condiciones. Esperamos que nos elija de nuevo la próxima vez que visite Madrid. De nuevo gracias por su tiempo. Un cordial saludo. Eva Garcia- Assistant Director

Estimado Sr. Benavides. Le agradecemos mucho la descripción de su experiencia en el Hotel Atlántico. Sus comentarios acerca de nuestra ubicación, desayuno, internet y caracteríscas de la habitación son un buen premio, pero especialmente su felicitación al personal -de la cual ya han sido informados- por la atención y servicio al cliente son el mejor incentivo tanto para la dirección como para el personal del hotel ya que nuestro objetivo es hacer que la estancia de los clientes sea una experiencia inolvidable. Esperamos poder darle pronto la bienvenida nuevamente en el Hotel Atlántico. Muchisimas gracias. Eva García-Assistant Director

Dear Mr.Anselmi, thank you very much for your kind words that are really the best compliments that a Hotel Manager can ever receive. We are all very happy that you liked our hotel but particularly that you enjoyed the service our staff have provided. We hope to see you again in a near future. Warmest regards, Eva García-Assistant Director

Dear Mr.Hagelin, We appreciated very much again for taking the time to inform your valuable assessment and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Please rest assured that I will extend your compliments to the entire staff. Faithfully yours, Eva García-Assistant Director

Dear Mr.Zeidan.We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlántico and we are very happy that overall you have enjoyed your stay with us. We deeply apologize your comments about the exchange rate offered in the hotel, but please note the 1.29 is the official Bank Exchange rate but the banks also add a commission, that depends of the bank. We have the official exchange rate for the places that are not a bank. The receptionist always give the guest the option to go to the bank instead to change the money in the hotel.Thank you very much for your remark which constantly help us in improving our standards and the service to our guests and thank you for your recommendations too.We very much hope to have the opportunity to welcome you back soon.Warmest regards,Eva García-Assistant Director

Dear Mr.Wiggins. Thank you very much for your kind mention of our hotel and your patronage. Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments about comfort, cleaning, size of the room, location and breakfast and hope to see you again in the near future. Yours in Service, Eva García-Assistant Director

Estimada Sra. Ruiz. Le agradecemos mucho la descripción de su experiencia en Hotel Atlántico. Sus comentarios acerca del personal y las particularidades de nuestras habitaciones son el mejor premio para continuar haciendo que la estancia nuestros huespedes sea una experiencia inolvidable. Esperamos poder darle pronto la bienvenida nuevamente en el Hotel Atlántico. Muchisimas gracias. Eva García-Assistant Director

Dear Ms. Patel, Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our location, cleaning and services. It will be a pleasure to host you again in future. With best regards, Eva García- Assistant Director

Dear Guest. Thank you for your patronage and recognition of our value. I and my staff appreciate your kind words and recommendation. We endeavour to offer a positive experience for all of our guests and it is very glad to hear that our facilities for the disabled were more than satisfying during your stay. I hope we get to see you again in the near future. Thank you again. At your service, Eva Garcia-Assistant Director

Dear madame. Thank you for your nice review. I have shared your kind words with our staff. I am so happy you enjoyed the room with views and the hotel location. We hope you get to make it back to see us sometime soon. Always at your service. Eva García-Assistant Director.

Dear Mr.Zavahir. Thank You for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about our location and quality. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García- Assistant Director

Sehr geehrte/r, Vielen Dank, dass Sie an der Umfrage zu Ihrem letzten Aufenthalt in unserem Hotel teilgenommen haben. Wir schätzen Sie als unseren Gast, und Ihr Feedback ist uns sehr wichtig. Indem Sie uns mitteilen, was Ihnen an Ihrem Aufenthalt gefallen hat und was wir noch verbessern können, unterstützen Sie uns dabei, den Aufenthalt bei uns für Sie und andere Gäste zukünftig noch angenehmer zu gestalten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. . Mit freundlichen Grüßen Eva Garcia Assistant Director

Estimado cliente. Gracias por su tiempo y por la alta valoración incluida en el cuestionario de clientes. Asimismo le agradecemos su crítica acerca del desyuno. Siento que la bollería no fuera de su agrado pero le informo que disponemos de bollería fresca -horneada diariamente en el hotel-, bollería envasada y productos especiales de temporada. De cualquier forma agradezco sus sugerencias ya que éstas nos ayudan a mejorar nuestro servicio al cliente. Esperamos poder darle pronto la bienvenida nuevamente en el Hotel Atlántico. Muchisimas gracias. Eva García-Assistant Director

Dear Guest, Thank You for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about our cleaning, breakfast, location and quiet hotel. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García-Assistant Director

Dear Guest , Many thanks for your comments regarding the services and facilities during your visit. We are delighted that you enjoyed your stay with us so much and rest assured that your comments will be shared with the whole team here and read with pride. We appreciated very much again for taking the time to inform your valuable thought. It is very glad to know you think Hotel Atlántico is one of the best city centre hotels you have stayed. We look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Dear Sir, thank you very much for your great feedback, it really means a lot for our team and is much appreciated. We are more than pleased to hear that you enjoyed your room, locations and hotel views and we look forward to the pleasure of welcoming you back to Hotel Atlántico. Warmest regards, Eva García-Assistant Director

Estimada señora. En primer lugar, darle las gracias por sus comentarios. Su opinión es muy importante para el hotel. Gracias por su alta valoración en ubicación, terrazas y personal del hotel. Me alegra saber que tuvo una estancia agradable entre nosotros. Esperamos que nos elija de nuevo la próxima vez que visite Madrid. De nuevo gracias por su tiempo. Un cordial saludo. Eva Garcia- Assistant Director

Уважаемый клиентом Kraliev, Благодарим Вас за заполнение анкеты о последнем пребывании в нашем отеле. Ваше сотрудничество очень важно для нас, и мы глубоко ценим Ваши отклики. Сообщая нам о том, что Вам понравилось, и о том, что мы могли бы улучшить, Вы помогаете нам обеспечивать исключительный сервис для Вас и других гостей в будущем. Мы надеемся, что вскоре снова сможем увидеть Вас. Еще раз выражаю свою признательность за то, что Вы потратили время для заполнения этой анкеты. Мы высоко ценим Ваш интерес к нашему бренду. С уважением, Eva García-Assistant Director

Gentile signora, Ho piacere che il suo giudizio sul nostro Hotel sia positivo faremo sempre il possibile per offrirVi la nostra ospitalità più genuina e il nostro impegno a migliorarci sempre. Un saluto, Eva Garcia-Assistant Director

Dear Mrs. Wallace. Thank you for your nice review and your stay with us. We appreciate your patronage. We are glad that the hotel and staff were able to make your visit pleasant. We hope to see you again soon! Warmest Regards, Eva García-Assistant Director

Dear Guest. Thank you for your patronage. We pride ourselves on creating a positive environment of warm and hospitality. It is nice to know when this happens. We hope to see you again soon. Yours in service, Eva García-Assistant Director.

Estimado Sr.Bazo. Muchísimas gracias por sus comentarios. Me ocuparé personalmente de hacer llegar sus felicitaciones al personal del hotel. Como siempre nos es muy grato recibirles a usted y a su familia en el hotel. Ya sabe que intentamos cuidar y mimar a todos nuestros clientes. Esperamos verles muy pronto de nuevo. Reciba un saludo muy cordial y hágalo extensible a sus padres. Eva García-Assistant Director

Dear Mr.Tattersall. Thank you for your patronage and recognition of our location, room, cleaning and order. I and my staff appreciate your kind words and recommendation. We endeavour to offer a positive experience for all of our guests. I hope we get to see you again in the near future. Thank you again. At your service, Eva García-Assistant Director

Estimado Cliente. En primer lugar, darle las gracias por cumplimentar nuestro Cuestionario para Clientes con motivo de su estancia en el hotel. Su opinión es muy importante para nosotros y nos alegra saber que tanto la ubicación, la limpieza, el confort, las habitaciones y lencería fueran de su agrado. Asimismo informaré al personal del hotel sobre su opinión acerca del servicio y atención recibidos. Puede estar seguro que tanto la dirección como el personal del hotel, utilizaremos cada una de sus sugerencias para mejorar y procurar una agradable estancia a cada uno de nuestros clientes. Esperamos de nuevo su visita. Una vez más le agradezco su tiempo y le deseo que tenga un buen día. Cordiales saludos. Eva García-Assistant Director

Dear Guest. I am really very sorry for the incidents occurred during your stay. I have already informed to the breakfast staff about your complaint in order to solve this matter and that such incidents do not occur anymore in the future. Anyway I have checked your invoice and the reception staff corrected the mistake and finally only one breakfast were charged in your account before your departure. I hope you can give us another chance and we can accommodate you again on your next visit to Madrid. Thanks again for your patience. Best regards, Eva García-Assistant Director

Dear Sir, Let me start by thanking you for completing our Guest Survey regarding your recent stay at our hotel. Your referrals are very important to us to encourage our staff and ourselves. It is nice to know you like our hotel and location. We look forward to hosting you again. Thank you very much again for your time. Best regards. Eva García. Assistant Director

Dear Mrs. Baker. Thank You for taking the time to write this nice review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about our location, bathroom, comfort and and helpful front desk staff. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García- Assistant Director

Monsieur Nieto. J’aimerais tout d’abord vous remercier d’avoir complété notre sondage concernant l’appréciation de votre séjour dans notre hôtel. Vos commentaires sont très appréciés et je peux vous assurer que mon personnel et moi-même ferons tout ce qui est en notre pouvoir pour créer une expérience inoubliable pour chacun de nos clients. Nous espérons vous revoir bientôt. Sincèrement, Eva Garcia- Assistant Director

Chère cliente. Nous vous remercions pour votre visite chez nous à l'hôtel Hotel Atlántico et d'avoir pris un petit moment d'écrire un commentaire. Pour nous les suggestions et compliments de nos clients sont très importants dans le bût de donner le meilleur service possible à tous nos clients. Bien cordialement, Eva García-Assistant Director

Bonjour cher client, Tout d'abord nous aimerions vous remercier d'avoir pris le temps d'écrire ce message sur notre hôtel. Je suis heureux de savoir que vous et votre fils a choisi notre hôtel pour la nuit du réveillon du 31 décembre à Madrid. Nous serions ravis de pouvoir vous accueillir chez nous pour votre prochain voyage. Bien cordialement, Eva García-Assistant Director.

Madame Fages.J’aimerais tout d’abord vous remercier d’avoir complété notre sondage concernant l’appréciation de votre séjour dans notre hôtel.Je m’excuse de n’avoir pu combler vos attentes d'une chambre calme. Nous nous efforçons de donner à tous nos clients une expérience inoubliable, mais parfois, il n'est pas possible en raison de l'occupation élevé de l'hôtel. Nous sommes heureux vous avez aimé le petit déjeuner.Encore une fois, nous nous excusons pour les inconvénients et nous espérons vous accueillir lors de votre prochaine visite.Sincèrement,Eva Garcia-Assistant Director

Madame Lopera. Merci d’avoir complété notre sondage concernant l’appréciation de votre séjour dans notre hôtel et de rester avec nous. Mercie aussi pour votre bonne revue. Nous sommes heureux vous avez aimé la situation de l'hôtel, les chambres et surtout le personnel. C'est notre plaisir vous avoir servi.Nous espérons vous revoir bientôt! Eva García- Assistant Director

Madame, J’aimerais tout d’abord vous remercier d’avoir complété notre sondage concernant l’appréciation de votre séjour dans notre hôtel. Je m’excuse de n’avoir pu combler vos attentes. Je suis désole pour n'a pas répondu à leurs attentes par l'absence d'une bouilloire dans la chambre. Je vous informe que nous avons un service de café et de thé dans le bar de l'hôtel. Nous nous efforçons de donner à tous nos clients une expérience inoubliable. Merci quand même par la valeur élevée signifie que le séjour a été à son goût. Nous prenons vos commentaires en considération, car nous voulons toujours nous améliorer. Nous espérons avoir l’opportunité de vous accueillir de nouveau. Bonne Année 2012! Sincèrement, Eva Garcia- Assistant Director

Dear Mr and Mrs Hewetson. First of all thank you for this wonderful review. Thank you for your kind words and consideration. Your compliments of our building, cleaning, room and bathroom, bar, breakfast room and services are very much appreciated as well our breakfast buffet is greatly pleasant. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It is our pleasure to have served you. We look forward to your next visit. We are very happy that you enjoyed your time here. Happy New Year 2012! Best regards. Eva Garcia-Assistant Director

Estimada Señora. Le agradecemos sus comentarios acerca de la insonorización, limpieza y especialmente su valoración al personal del hotel. Es importante para nosotros conocer la opinión de nuestros clientes, en especial, cuando nos informan que el hotel cumplió con sus expectativas. Con referncia al ascensor le informamos que disponemos de dos ascensores, uno con capacidad para 8 personas y el otro para 6 personas. De cualquier forma, al ser un edificio protegido de principios del siglo XX, nos es muy difícil disponer de un tercer ascensor. Esperamos de nuevo su visita la próxima vez que viaje a Madrid. Un cordial saludo. Eva García-Assistant Director

Dear Mr.O'Hare, thank you very much for your great feedback, it really means a lot for our team and is much appreciated. I will share your nice comments with the hotel staff. We are more than pleased to hear that you enjoyed your pre-Christmas stay and we look forward to the pleasure of welcoming you back to Hotel Atlántico. Happy New Year 2012!!!Eva García-Assistant Director

Gentile signora Mattioli, ci fa veramente piacere leggere i Vostri commenti. Grazie per il tempo dedicato e per tutte le belle parole che sono un valido stimolo a crescere professionalmente. Vi aspettiamo presto a Madrid presso l'hotel Hotel Atlántico. Buon Natale e Felice Anno Nuovo!!! Eva García-Assistant Director

Estimado cliente. Muchísimas gracias por sus comentarios. Me ocuparé personalmente de hacer llegar sus felicitaciones al personal del hotel y me alegra saber que la habitación fue de su agrado. Reciba un saludo muy cordial y esperamos verle de nuevo si visita Madrid. ¡Feliz Año 2012! Eva García-Assistant Director

Dear Mr. Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. It is very glad to hear your experience was excellent. We hope to see you again. Again, thanks for taking the time and my best wishes for next year 2012! Sincerely, Eva Garcia-Assistant Director

Gentile signora Catalano. Innanzitutto, vorremmo ringraziarLa per i bellissimi commenti che ha scritto sul nostro sito web e soprattutto per i Suoi complimenti rivolti al nostro personale che trasmetteremo con piacere. Buon Natale e Felice Anno Nuovo. Cordiali saluti, Eva García-Assistant Director.

Estimado Sr.Carpintero. Le agradecemos sus comentarios acerca de su estancia, de la ubicación y los servicios del hotel. Asimismo me ocuparé de informar al personal acerca de sus comentarios. Es importante para nosotros conocer la opinión de nuestros clientes, en especial, cuando nos informan que el hotel cumplió con las expectativas del cliente. Esperamos de nuevo su visita la próxima vez que viaje a Madrid. Un cordial saludo. Eva García-Assistant Director

Dear Madame. Thank you for taking the time to complete our survey. Your feedback is appreciated and will help us with the continuous improvement of our service. I suggest next time ask for an exterior room, brighter than the interior rooms. Thank you also for your comments about our breakfast. Thank you very much again for your time. Best regards. Eva García-Assistant Director

Dear Guest, We appreciated very much for taking the time to inform your valuable thoughts and your comments about your stay was like in a 5 stars hotel. We look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Estimado Sr.Rodriguez. En primer lugar, darle las gracias por sus comentarios. Su opinión acerca de la ubicación, limpieza, equipamiento y tamaño de las habitaciones es muy importante para el hotel. Gracias por su alta valoración. Le pido disculpas por no cumplir con sus expectativas, con respecto a nuestro desayuno. Creo que debe tener en cuenta la relación calidad-precio y la variedad de nuestros productos: alimentos calientes, fríos, salados, dulces y dietéticos, pero en cualquier caso agradecemos sus sugerencias. Esperamos que nos elija de nuevo la próxima vez que visite Madrid. De nuevo gracias por su tiempo. Un cordial saludo. Eva Garcia- Assistant Director

Dear Guest. Thank you for your nice review and your stay with us. We appreciate your patronage. We are glad to hear you liked our location and room. We hope to see you again soon! Warmest Regards, Eva García-Assistant Director

Dear Madame. We are pleased you enjoyed your recent stay at Hotel Atlántico. With all the choices of places to stay in Madrid we are most honoured you choose us. Your compliments of our comfort, cleaning and particularly the service our staff have provided are very much appreciated. Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García- Assistant Director

Dear Mr.McVeigh. Thank you very much for letting us know your inconveniences regarding your stay at Best Western Hotel Atlántico and we appreciated the time you have taken to bring this matter to our attention. With reference to your room size, please note we have many different types of rooms and size depends of the room booked in your reservation. Thank you also for your comments about the shower curtain. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. We would like to thank you again for bringing this matter to our attention and we do hope you will allow us the opportunity to be of service to you again on some future occasion. Faithfully yours, Eva García-Assistant Director

Dear Mr Rick S. First of all congratulations for your 25th wedding anniversary. Thank you for this wonderful review and for your kind words and consideration. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. We are very happy that you and your wife enjoyed your time here!! We look forward to your next visit. Hope to see you soon. Best regards. Eva Garcia- Assistant Director

Estimada clienta. Le agradecemos mucho la descripción de su experiencia en Hotel Atlántico. Sus comentarios acerca de nuestra ubicación, personal y limpieza son el mejor incentivo para continuar haciendo que la estancia nuestros huespedes sea una experiencia inolvidable. Con referencia a los ruidos entre habitaciones quiero comentarle que estamos considerando su opinión para enfocarnos en mejorar este problema incluido en sus comentarios y esperamos que nos de otra oportunidad para servirle. Esperamos poder darle pronto la bienvenida nuevamente en el Hotel Atlántico. Muchisimas gracias. Eva García-Assistant Director

Dear Madame. Thank you for posting your review here and for your business. We are happy that you and your mother had a good experience with us. It is glad to hear the staff was friendly during your stay. Thanks again. We look forward to seeing you againope to see you soon. Kind regards, Eva García-Assistant Director

Dear Mr.Harding. We are happy you enjoyed your stay with us on your first trip to Madrid. Thank you for choosing our hotel and we are glad you had a positive experience with our service, staff and facilities. We hope to see you again soon! Warmest Regards, Eva García-Assistant Director

Dear Sir, Thank you for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about our price, cleaning and location, as well as the comments of the friendly staff and the breakfast are greatly pleasant. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García- Assistant Director

Dear Sirs, Thank You for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about our location, room and helpful staff but mainly that the room was well sounproofed and the exterior noise did not disturb you during the stay. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García- Assistant Director

Dear Mr.Haglund. We are pleased that you and your girlfriend enjoyed your recent stay with Hotel Atlántico. We are most honoured you choose us. Your compliments are very much appreciated. Our housekeeping staff was so happy to see this review. They deserve so much credit for what they do each day. It is also very pleasant to know that the renovation of the room did not disturb you. We try the improvements do not disturb our guest in any way. It is nice to know when this happens. Thank you for taking the time to write a review. Kind regards, Eva García- Assistant Director

Dear Ms.Hanna. Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our facilities and services. It is very rewarding for us to know that you enjoyed your 3 nights stay at Hotel Atlántico. I will let the staff know how much you appreciated his efforts. It will be a pleasure to host you again in future. With best regards, Eva García- Assistant Director

Dear Mr.Eti. Thank you very much for your kind words and for your recommentations. We are particulary happy because you enjoyed the service our staff have provided. They take great pride in their service efforts. It means so much to our team to hear a review like yours. I will share your comments with the entire staff and specially with Oscar and Eduardo. We hope to see you again in a near future. Warmest regards, Eva García-Assistant Director

Dear Mr.Flynn. We appreciated very much for taking the time to inform your valuable thoughts. It is glad to hear you liked the room and we are more than pleased to hear the Hotel Atlantico was an oasis in a busy Madrid. We look forward to the opportunity to welcome you again. Faithfully yours, Eva García-Assistant Director

Dear Guest Picou. Your compliments of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. I have shared your kind words with our staff and specially with Carmelo. I am so happy you enjoyed your time in Madrid with us. We hope you get to make it back to see us sometime soon. Always at your service. Eva García- Assistant Director

Dear Madame. Thank you for posting your review here and for your business. We are happy that you had a good experience with us. Thanks again. Hope to see you soon. Best regards. Eva García-Assistant Director.

Dear Mr.Lang. Thank you for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words with reference to our location, bedrooms and staff. I and my staff appreciate your kind comments. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García- Assistant Director

Dear Sir, we would like to thank you very much for your wonderful comments about our location and bar with terraces but also for your useful remarks regarding our breakfast timetable. Please know that we are taking your feedback to heart and focusing on improving. Again, I apologize for the inconvenience and hope to see you during your next visit. Best regards, Eva García-Assistant Director

Dear Mrs.Guest. Many thanks for your comments regarding the services and the breakfast during your visit. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Estimado cliente. Gracias por su tiempo y por su opinión acerca de su estancia en el hotel. Me alegra saber que le gustó la habitación y le pareció limpia y confortable. Con referencia a las perchas fuera del armario, tomo nota de su sugerencia. De cualquier forma le informo que en nuestros cuartos de baño existen perchas de pared fijas, incluso para colgar chaquetas. Respecto a las zapatillas son cortesía del hotel, incluidas en nuestros productos de acogida y por lo tanto individuales y gratuitas para cada cliente, que pueden usar o llevarse de recuerdo de su estancia. Espero haber aclarado sus dudas y en caso contrario no dude en contactarme para cualquier información adicional. Finalmente me alega saber que los precios y las persianas eléctricas fueron de su agrado. Nuestro deseo es darle pronto la bienvenida nuevamente en el Hotel Atlántico. Muchisimas gracias por su tiempo. Cordiales saludos. Eva García-Assistant Director

Dear Ms.Felicity. Thank you very much for your kind mention of our hotel and your patronage. Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments and specially that you loved the hotel and the room. We hope to see you again in the near future. Yours in Service, Eva García-Assistant Director

Dear Mr.Artecona. Thank you for your patronage and recognition of our value. I and my staff appreciate your kind words and recommendation. It is glad to hear you enjoyed our location and rooms. We endeavour to offer a positive experience for all of our guests. Of course, we hope to see you again in your next visit to Madrid. Thank you again. At your service, Eva García-Assistant Director

Dear Ms.Guest. Thank you very much for your recommendation of our hotel and your patronage. Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments and hope to see you again in the near future. Yours in service, Eva Garcia- Assistant Director

Dear Ms.McCloskey. Many thanks for your comments regarding the services, the hotel and the city. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Dear Guest. Thank you for taking the time to complete our survey. Your feedback is appreciated and will help us with the continuous improvement of our service. We are happy to hear our hotel was excellent for you. Hope to see you soon. Best regards. Eva García-Assistant -Director

Dear Ms. Guest. We appreciated very much again for taking the time to inform your valuable thoughts. We are pleased with your comments about the room and location. We look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Dear Ms.Pecorelli. Thank you for posting your review here and for your business. We are glad to hear that you were happy with your room with balcony, the views, the terrace, our service and the standards of cleanliness.I will let the front desk staff to know how much you appreciated his efforts. Thanks again. Hope to see you soon. Warmest Regards, Eva García-Assistant Director

Dear Mr Monschein. First of all thank you for this wonderful review and for your kind words and consideration. It is our pleasure to have served you. We are glad that we were able to make your visit convenient and the experience has been the best in Spain. I will share your comments with the front desk staff. They take great pride in their service efforts. We look forward to your next visit. Best regards.Eva Garcia-Assistant Director

Gentile signora Segreto. La ringraziamo per averci dedicato il Suo tempo compilando il questionario relativo alla Sua recente permanenza presso il nostro albergo. Siamo spiacenti per non aver soddisfatto le Sue aspettative con riferimento a wi-fi e mi dispiace anche che la colazione non soddisfa le vostre aspettative. Ci impegnamo costantemente per assicurare ai nostri ospiti un piacevole soggiorno e sicuramente i Suoi suggerimenti ci aiuteranno a migliorare la qualità dei nostri servizi. Ci auguriamo che questo episodio non pregiudichi la fiducia che ha riposto in noi e speriamo voglia darci un'altra possibilità per dimostrarLe la nostra professionalità e la cura che ogni giorno dedichiamo ai nostri clienti. Rimaniamo a Sua disposizione per qualsiasi informazione o assistenza. Cordiali saluti, Eva Garcia-Assistant Director

Dear Mr.Muberra. Thank you for your comments. We are very happy to hear you had a great time. This means for us that we have created a positive environment of warm and hospitality during your stay. We hope to see you again soon. Yours in service. Eva García-Assistant Director

Dear Mr.Winslade, we would like to thank you for all your wonderful comments regarding the hotel. It is glad to hear you were very pleased with the location and cleanliness. Your wonderful words are the best compliments for us and I am really proud of them. Please rest assured that I will extend your compliments to the front desk staff. It has been a great pleasure to have you staying at Hotel Atlántico and we look forward to welcoming you back soon. Warmest regards, Eva García-Assistant Director

Dear Ms. Guest , Many thanks for your comments regarding the location, breakfast and staff services during your visit. We are delighted that even the earplugs used, you enjoyed your stay with us so much and rest assured that your comments will be shared with the whole team here and read with pride. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Dear Mr.Levin. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlantico and we are very happy that overall you have enjoyed your stay with us. We deeply apologize for the exterior noise at night but even our windows try to block all exterior sounds with a modern and adjustable system of soundproof, sometimes is very difficult do not have any exterior noise as the sirens since the hotel is located in one a busy main road of Madrid. Next time I suggest ask for an interior room, less noisy but, of course, not with the same view. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director

Dear Mr.Smith. Thank you for your patronage, feed back and beautiful review. We are very happy you loved your stay and the quality we offer to our guests as well as the value for money. Hope to see you again soon! Yours in Service, Eva García-Assistant Director

Estimado Sr. Ponce. En primer lugar, darle las gracias por sus comentarios. Su opinión es muy importante para el hotel. Gracias también por su alta valoración y recomendación a otros viajeros. Me alegra saber que tuvo una estancia agradable entre nosotros y que nuestra ubicación, terrazas con vistas y salones fueron de su agrado. Pero principalmente me halagan sus comentarios acerca de la atención del personal, ya que cada día nos esforzamos para que nuestros clientes tengan un trato especial y personalizado. Esperamos que nos elija de nuevo la próxima vez que visite Madrid. De nuevo gracias por su tiempo. Un cordial saludo. Eva Garcia- Assistant Director

Estimada clienta. Quisiera agradecerle su tiempo para escribir sus comentarios en nuestra página web acerca de su estancia en el hotel. Asimismo nos alegra saber que el alojamiento fue de su agrado y que cumplió con sus expectativas. Comentarios como el suyo, nos motivan cada día a seguir mejorando nuestros servicios. Esperamos que nos elija de nuevo en su próxima visita a Madrid. Cordiales saludos. Eva García-Assistant Director

Estimado Cliente. Primeramente quiero darle las gracias por cumplimentar nuestro Cuestionario para Clientes, con referencia a su estancia en nuestro hotel. Le pido disculpas por no cumplir con sus expectativas, con respecto a la cafetera/tetera en la habitación. Tenga en cuenta que no es costumbre en España disponer de este servicio. De cualquier forma quiero comentarle que estamos considerando sus sugerencias. Esperamos que nos de otra oportunidad para servirle. Gracias de nuevo y esperamos tenerlo pronto de regreso. Para cualquier consulta, no dude en contactarnos. Cordiales saludos. Eva García-Assistant Director

Dear Madame. Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you enjoyed our location. Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments and hope to see you again in the near future. Yours in Service, Eva García-Assistant Director

Dear Mr.Santiago. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlantico and we are very happy that overall you have enjoyed your stay with us. We deeply apologize if the staff was not as informative as expected. Even this is not a general comment of our guests, I´m checking your problem with my staff in order to solve this matter. We strive to ensure each and every guest experience is satisfying. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director

Dear Mr.Griffin. Thank you for your nice review and your stay with us. We appreciate your patronage. We are glad that we were able to make your visit perfect for a city break. We hope to see you again soon! Warmest Regards, Eva García. Assistant Director.

Bonjour Monsieur Sans. Tout d'abord nous aimerions vous remercier d'avoir pris le temps d'écrire ce message sur notre hôtel. C'était avec grand plaisir nous vous avons rencontré chez nous. Nous serions ravis de pouvoir vous accueillir chez nous pour votre prochain voyage à Madrid. Bien cordialement, Eva García-Assistant Director.

Dear Ms. Kelsall, we would like to thank you for all your wonderful comments regarding the hotel location, the cleaning, the peace and the breakfast. Your wonderful words are the best compliments for us and I am really proud of them. Please rest assured that I will extend your compliments to the entire staff, especially to the Housekeeping. It has been a great pleasure to have you staying at Hotel Atlántico and we look forward to welcoming you back soon. Warmest regards, Eva García-Assistant Director

Egregio signore Martinoni. Grazie per aver scelto e soggiornato al Hotel Atlántico. Siamo contenti che lei abbia molto apprezzato la nostra posizione, la gentilezza del personale e la prima colazione. Siamo spiacenti che lei non abbia gradito le dimensioni e l'odore della stanza. Le posso assicurare che la nostra struttura rispecchia tutti gli standard europei ed è sottoposta a continui controlli. Circa cattivi odori personale sta già lavorando su questo problema. Vi suggerisco di sul prossimo soggiorno prenotato una camera superior, di dimensioni più grandi. Spero che soggiornerai con noi ancora una volta in modo da poterci dare un'altra possibilità per offrirti un'esperienza migliore. Distinti saluti, Eva Garcia-Assistant Director

Dear Guest Chin. Your compliments and recommendations of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded and we are glad when the guest inform us. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García Assistant Director

Estimada Sra Ruiz. Muchas gracias por sus amables comentarios que nos motivan a hacer cada día mejor nuestro trabajo y superarnos a nosotros mismos. Agradecemos sus sinceros sentimientos y los comentarios acerca de la atención al cliente recibida durante su estancia, ya que todo el personal del hotel trabaja duro para conseguirlo. Asimismo me alegra saber que le gustó el hotel por lo que esperamos darle de nuevo pronto la bienvenida. Un cordial saludo. Eva García-Assistant Director

Dear Mr.Byrne. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlantico and we are very happy that overall you have enjoyed your stay with us. We deeply apologize you don't like your interior room and we are very sorry that your first visit at our hotel was not really positive and you didn't like the room we assigned. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. I have shared your kind words with our staff. We very much hope to have the opportunity to welcome you back soon to offer an exterior room. Warmest regards, Eva García-Assistant Director

Dear Mr Mcleod. First of all thank you for this wonderful review. Thank you for your kind words and consideration about our location. It is our pleasure to have served you. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. Hope to see you soon. Best regards. Eva Garcia- Assistant Director

Sehr geehrte/r , vielen Dank, dass Sie an der Umfrage zu Ihrem letzten Aufenthalt in unserem Hotel teilgenommen haben. Wir schätzen Sie als unseren Gast, und Ihr Feedback ist uns sehr wichtig. Indem Sie uns mitteilen, was Ihnen an Ihrem Aufenthalt gefallen hat und was wir noch verbessern können, unterstützen Sie uns dabei, den Aufenthalt bei uns für Sie und andere Gäste zukünftig noch angenehmer zu gestalten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. . Mit freundlichen Grüßen. Eva Garcia- Assistant Director

Dear Mr.Vantyghem. Thank you very much for your kind mention of our hotel and your patronage. Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments and hope to see you again in the near future. Yours in Service, Eva García-Assistant Director

Estimada Sra.Thibault. Gracias por su tiempo y por su opinión acerca de su estancia en el hotel. Nos esforzamos para garantizar que cada una de las experiencias del cliente sean satisfechas y por ello nos agrada conocer sus positivos comentarios acerca de la ubicación,la limpieza, la habitación y el baño del hotel. Una vez más le agradezco su tiempo y le deseo que tenga un buen día. Cordiales saludos. Eva Garcia-Assistant Director

Dear Mr/Ms Guest. Thank you for your review. We are very happy that your stay was a positive experience and that you enjoyed your time with us. Thank you also for the high score and for your comments about our services, location and staff.We strive to ensure each and every guest experience is satisfying. Again, thanks for taking the time and have a great day! Sincerely, Eva Garcia-Assistant Director

Exmª Sra. Deixe-me começar por lhe agradecer completando nosso questionário do cliente a respeito de sua recente estada em nosso hotel. Suas referências para a localização, conforto e serviço são muito importantes para nós incentivamos nossos pessoal e nós mesmos. Estamos ansiosos para recebê-lo novamente. Muito obrigado novamente pelo seu tempo.Atenciosamente. Eva García-Assistant Director

Dear Guest. Thank You for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our location and terraces. It will be a pleasure to host you again in future when you coming back to Madrid. With best regards, Eva García-Assistant Director

Dear Madame. Thank you for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about our location and cleaning. Please rest assured that I will extend your compliments to the entire staff, especially to the reception staff. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García- Assistant Director

Dear Mr.Turkington. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlantico and we are very happy that overall you have enjoyed your stay with us We deeply apologize you don't like our breakfast. Regarding your comment about the selection of cereal, please note at least we have seven different type of cereals: Smacks, Frosties, All-Bran, Fruit-Fibre, Special K, CocoPops and Country Store, all of them by Kellogs and packing individualy for hygienic. Anyway thank you for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director

Sehr geehrte/r , vielen Dank, dass Sie an der Umfrage zu Ihrem letzten Aufenthalt in unserem Hotel teilgenommen haben. Wir schätzen Sie als unseren Gast, und Ihr Feedback ist uns sehr wichtig. Indem Sie uns mitteilen, was Ihnen an Ihrem Aufenthalt gefallen hat und was wir noch verbessern können, unterstützen Sie uns dabei, den Aufenthalt bei uns für Sie und andere Gäste zukünftig noch angenehmer zu gestalten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Eva Garcia Assistant Director

Dear Guest. We are all very happy that you liked our hotel, cleaning and decoration, but particularly that you enjoyed the service our staff have provided. We hope to see you again in a near future. Warmest regards

Estimado Sr.Ale. Primeramente quiero darle las gracias por cumplimentar nuestro Cuestionario para Clientes, con referencia a su estancia en nuestro hotel y por la crítica tan maravillosa que ha incluido acerca del hotel y los servicios. Cada día nuestro propósito es que los clientes se sientan como en casa y nos alegra saber que así ocurrió en su caso. Gracias por su felicitación y esperamos que nos visite de nuevo. Un cordial saludo. Eva García-Assistant Director

Dear Guest. Thank you for your nice review and your stay with us. We appreciate your patronage. We are glad you like our location, cleaning and staff. We hope to see you again soon. Warmest Regards, Eva García-Assistant Director

Estimado Sr.Rozo. En primer lugar, darle las gracias por sus comentarios. Su opinión es muy importante para el hotel. Agradecermos su alta valoración y me alegra saber que nuestro personal y servicios contribuyeron a que su estancia entre nosotros fuese más agradable. Esperamos de nuevo su visita en su próxima estancia en Madrid. Somos nosotros quienes le damos las gracias por su tiempo y por elegirnos. Un cordial saludo. Eva Garcia

Dear Mr.Guest. Thank you very much for letting us know your inconveniences regarding your stay at Hotel Atlántico and we appreciated the time you have taken to bring this matter to our attention. I apologize if your room was not as comfortable as you expected. Just for your information please note, of course, there is an armchair in all our rooms. I am very surprised you didn't find it. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. We would like to thank you again for bringing this matter to our attention and we do hope you will allow us the opportunity to be of service to you again on some future occasion. Faithfully yours, Eva Garcia-Assistant Director

Dear Ms.Chidlow. Your compliments of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when we succeeded. It is glad to hear you liked the hotel building, the room, cleaning, beds and pillows as well as our breakfast. I have shared your kind words with our staff. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García Assistant Director

Dear Mr Wong. Thank you for completing the survey regarding your recent stay at our property and for your detailed information about the hotel and the surrounding. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Eva Garcia- Assistant Director

Dear Mr.Gormley. Many thanks for your comments regarding the services and staff during your visit. We are delighted that you enjoyed your stay with us so much and rest assured that your comments will be shared with the reception team hear and read with pride. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Dear Mr.Margolin. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlantico and we are very happy that overall you have enjoyed your stay with us. We deeply apologize for the situation you experienced with noise because the renovation in one room. We thank for your understanding, but you are completely right that these situations can not absolutely happen. Please next time I suggest to inform immediately to the reception staff in order to stop the noise. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon in order to offer a quite stay an give a "5" score. Warmest regards, Eva García-Assistant Director

Estimada Sra. Molina. Le agradecemos mucho la descripción de su experiencia en el Hotel Atlántico. Sus comentarios acerca de nuestra ubicación, servicio, atención y calidad del desayuno son el mejor incentivo para continuar haciendo que la estancia nuestros clientes sea una experiencia inolvidable. Asimismo nos agrada saber que las recomendaciones del personal tanto de restaurantes como de entretenimiento fueron de su agrado. Esperamos poder darle pronto la bienvenida nuevamente en el Hotel Atlántico. Muchisimas gracias. Eva García-Assistant Director

Dear Ms.Steele. Thank you for your nice review with a high score and for your stay with us. We appreciate your patronage. We are glad to hear the hotel was charm for you. We hope to see you again soon. Warmest Regards, Eva García-Assistant Director

Dear Sir, we would like to thank you very much for your wonderful comments but also for your useful remarks. We are very happy and proud that you liked the hotel, cleaning and the service provided by the staff that is surely the best compliments for a Hotel Manager. They will be glad to hear they made your stay easy. Looking forward to welcoming you again, warmest regards, Eva García-Assistant Director

Dear Guest. Thank you very much for your kind mention of our hotel and your patronage. I will share your comments with the front desk staff. They strives to create a service experience for our guests that is lasting. We appreciate all of your comments and hope to see you again in the near future. Yours in Service. Eva García. Assistant Director.

Dear Ms Donald. First of all thank you for this wonderful and detailed review. Thank you for your kind words and consideration. It is our pleasure to have served you. I will let Carmen know how much you appreciated her efforts. We look forward to your next visit. We are very happy that you enjoyed your time here. Hope to see you soon. Best regards. Eva Garcia Assistant Director

Dear Ms.Acres. We are pleased you enjoyed your recent stay with Hotel Atlántico. With all the choices of places to stay in Madrid we are most honoured you choose us. Your compliments of our location, cleaning, bar and terrace are very much appreciated as well our breakfast buffet. Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García Assistant Director

Dear Sir, Thank you for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words. On the other hand I am so sorry that the lobby was not so impressive as the rest of the hotel. We are taking your feedback to heart. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García- Assistant Director

Dear Mr.Powell. Thank you for posting your review here and for your business. We are happy that you had a good experience with us and liked our bar and location. We hope to see you again soon. Warmest Regards, Eva García-Assistant Director

Dear Mr.Alvarez, First of all thank you for your recommendation. We are pleased you had a very comfortable and pleasant stay with Hotel Atlántico. With all the choices of places to stay in Madrid we are most honoured you choose us. Your compliments of our location and service are very much appreciated as well as your comments about our breakfast buffet. Thank you for taking the time to write this nice review and we look forward to your return. Kind regards, Eva García-Assistant Director

Dear Ms.Prodanovic. Thank you for your nice review. It is glad to hear our location was convenient for you. I have shared your kind words with our staff. I am so happy you enjoyed your time with us. We hope you get to make it back to see us sometime soon. Always at your service, Eva García-Assistant Director

Dear Mr.Guest. Many thanks for your comments regarding the location, services and staff during your visit. It is very gratifyng to hear the hotel exceeded your expectations. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Dear Guest. First of all thank you very much for staying with us. We are sorry to hear about the problem you encountered with the odors in your first room. It is glad to hear that after your complaint you were happy in your new fresh room. Your feedback is appreciated and will help us with the continuous improvement of our service. Finally, thank you for your recommendation to other travelers. Best regards. Eva García-Assistant Director

Dear Sirs. Thank you for your nice review and your high score. I have shared your kind words with our staff. I am so happy you enjoyed your time with us. We hope you get to make it back to see us sometime soon. Always at your service... Eva García-Assistant Director

Dear Guest Porter. Thank you for this wonderful review and for your kind words and consideration. I will share your comments with the front desk staff and the housekeeping staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It is our pleasure to have served you and we look forward to your next visit. Best regards. Eva Garcia

Dear Mr.Guest. Thank you for your review. We are very happy that your stay was a positive experience and that you enjoyed your time with us. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It is our pleasure to have served you. We look forward to your next visit. Hope to see you soon. Best regards. Eva Garcia-Assistant Director

Dear Mr.Holland. Thank you for your honest observations and feedback. It is glad to see the high score included in your review. On the other hand I am very sorry because the beds were not as comfortable as you expected. It is hard to please all customers. Some prefer a hard bed other a soft bed. Please know that we are taking your feedback to heart and focusing on improving. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. Sincerely, Eva Garcia-Assistant Director

Dear Ms.Dansey. Thank you very much for your kind mention of our hotel and your patronage. I am very glad you liked our cleaning and maintenance. Our staff strives to create a service experience for our guests that is lasting. We appreciate all of your comments and hope to see you again in the near future. Yours in Service. Eva García-Assistant Director

Dear Mr/Mrs Rhee. Thank you for your patronage and your recommendation. We pride ourselves on creating a positive environment of warm and hospitality. We hope to see you again soon when visit Madrid again. Yours in service, Eva García-Assistant Director

Estimado Sr.Ortuondo. Gracias por su tiempo y por su opinión acerca de su estancia en el hotel. Nos esforzamos para garantizar que cada una de las experiencias del cliente sean satisfechas y cumplidas al 100% y nos alegra saber que en su caso la estancia fue perfecta. Su opinión es muy importante para nosotros. Una vez más le agradezco su tiempo y le deseo que tenga un buen día. Cordiales saludos. Eva Garcia-Assistant Director

Dear Mr. and Mrs. Browne. Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay as the staff, breakfast, room, decoration and cleaning and how we can improve as the TV size, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Sincerely, Eva García-Assistant Director

Dear Sirs, thank you for taking the time to write a review about your stay at Hotel Atlántico. It is glad to hear the hotel did not disappoint your expectations. Thank you to send such a nice words. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García- Assistant Director

Estimado Sr.Sánchez. Agradecemos sus observaciones acerca de su estancia en el Hotel Atlántico. Comentarios como el suyo, nos motivan cada día a seguir mejorando nuestros servicios. Esperamos volverle a ver en su próxima visita a Madrid. Un cordial saludo. Eva García-Assistant Director

Dear Ms.Beston. First of all thank you for this wonderful review. Thank you for your kind words and consideration. It is our pleasure to have served you. We look forward to your next visit. We are very happy that you enjoyed our breakfast, room, lounge and terraces. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. Thank you also for your recommendations to your friends and relatives. Hope to see you soon. Best regards. Eva Garcia Assistant Director

Dear Madame, thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our facilities and services. Thank you also for your recommendations and for the good comments about our staff. It will be a pleasure to host you again in future. With best regards Eva García- Assistant Director

Dear Guest. First of all thank you very much for your comments and for staying with us. We are glad to hear that you were happy with our standards of cleanliness. I apologize for not exceeding your expectations about the selection for breakfast. Just for your information, please note we have a buffet style breakfast with hot and cold meals that include two different types of cheese, cured ham -I think this is the spanishmeat you talk in your review- among many other foods. We very much hope to have the opportunity to welcome you back soon and remain at your disposal for any further assistance you might need. Warmest regards, Eva García-Assistant Director

Dear Sirs, we would like to thank you very much for your wonderful comments but also for your useful remarks. We are very happy and proud that you enjoyed your stay at hotel. Thank you also for your comments about the staff. I am very sorry but we have wirelss internet access only in most of the rooms, but all the rooms have internet access through cable. Thank you also for your remarks about the menu options on the terrace.Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another opportunity to serve you. Looking forward to welcoming you again, warmest regards, Eva García-Assistant Director

Dear Guest. First of all thank you for staying with us. I am glad for the high score included in your review. I am sorry the Internet policy was not clearly explained, and it resulted in a bad experience with this service, that ended up affecting the whole perception of your stay. We will make sure the Internet policy is made clear to all guests, to avoid this problem in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Eva Garcia-Assistant Director

Dear Ms Guest. First of all thank you for this wonderful review. Thank you for your kind words and consideration. It is our pleasure to have served you. We are very happy that you enjoyed your time here and your room, bathroom, air conditioning, breakfast and location. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. We look forward to your next visit. Best regards. Eva Garcia-Assistant Director

Dear Mr.Germundsen. Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you enjoyed our location, size of the rooms and cleaning. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Sincerely, Eva García-Assistant Director

Dear Madame, Thank you for your comments and for sharing with other travellers your kind opinion about our hotel, room and location. It is very rewarding for us to know that you loved the hotel. It will be a pleasure to host you again in future. With best regards Eva García-Assistant Director

Estimada Señora Martín. Le agradecemos mucho la descripción de su experiencia en el Hotel Atlántico y sus comentarios acerca de nuestra ubicación,desayuno, limpieza y trato al cliente son el mejor incentivo tanto para la dirección como para el personal del hotel ya que nuestro objetivo es superar las expectativas de cada cliente. Esperamos poder darle pronto la bienvenida nuevamente. Muchisimas gracias. Eva García-Assistant Director

Dear Mr.Bowls. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Dear Mr.Perry. Let me start by thanking you for completing our Guest Survey regarding your recent stay at our hotel. Your referrals are very important to us to encourage our staff and ourselves. We look forward to hosting you again. Thank you very much again for your time. Best regards. Eva García. Assistant Director.

Dear Mr.Ramzi, thank You for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about our location, soundproof and the terrases at the 9th floor. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García-Assistant Director

Dear Mrs. Fox. Thank you very much for your kind mention of our hotel and your patronage. Our staff strives to create a service experience for our guests that is lasting. We appreciate all of your comments and hope to see you again in the near future. Yours in Service, Eva García-Assistant Director

Dear Mr. Wright. Thank you for taking the time to complete our survey. Your feedback is appreciated and will help us with the continuous improvement of our service. We are very happy and proud that you liked the hotel, our location, views and particularly our staff services. Looking forward to welcoming you again, warmest regards, Eva García-Assistant Director

Dear Mr.Ahmed. First of all thank you for your time. We are really happy you think the hotel is excellent and very well located as well as you enjoyed your room. Thank you very much for your comments. Best regards. Eva García-Assistant Director

Dear Mr.Naioti, thank you very much for your kind words. We are all very happy that you and your wife liked our hotel, room, cleaning, rooftop lounge and facilities. We hope to see you again in a near future. Warmest regards, Eva García-Assistant Director

Dear Guest. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlantico and we are very happy that overall you have enjoyed your stay with us. We deeply apologize for the situation you experienced with the odor in your first room. I am very happy that finally the front desk could help you with this situation and you had a nice experience with us. We thank for your understanding and for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director

Dear Ms.Hughes. Thank you for your nice review. I have shared your kind words with our staff. I am so happy you enjoyed your time with us. We hope you get to make it back to see us sometime soon. Always at your service... Eva García-Assistant Director

Dear Guest. Thank you for your high score and for your comments about the hotel view. We pride ourselves on creating a positive environment of warm and hospitality. We hope to see you again soon. Yours in service... Eva García-Assistant Director

Dear Ms. Larsen, Thank You for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about our building, cleaning, quiet, decoration, location and staff. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García- Assistant Director

Dear Mr.Armstrong, thank you very much for your great feedback, it really means a lot for our team and is much appreciated. We are more than pleased to hear that you enjoyed stay and we look forward to the pleasure of welcoming you back to Hotel Atlantico. Regarding the "offers" and just for your information, please note we have already informed to the local authority about this problem. Warmest regards, Eva García-Assistant Director

Dear Mr.Harrington, Thank You for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about our location, spacious room, great staff and the service in the terrace bar. It will be a real pleasure for us to host you in our hotel again. With kind regards. Eva García-Assistant Director

Dear Mr.Austin. We are pleased you enjoyed your recent stay with Hotel Atlántico. With all the hotels in Madrid we are most honoured you choose us. Your compliments of our accomodation, breakfast, decor and staff are very much appreciated as well your remarks about the lobby is greatly appreciated. Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García-Assistant Director

Dear Guest. Thank you for completing our survey and for the nice remarks about the price, location and breakfast at Hotel Atlántico. On the other hand and on behalf of our entire team and especially the reception staff, I would like to apologize for not exceeding your expectations for the service offered. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better service, more helpful, for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Eva Garcia-Assistant Director

Dear Ms.Medland. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlantico and we are very happy that overall you have enjoyed your stay with us. We deeply apologize if your room was too small. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director

Dear Mr.Rosen, thank you very much for your kind words. We are all very happy that you liked our hotel but particularly that you enjoyed the service our staff have provided. We hope to see you again in a near future. Warmest regards, Eva García-Assistant Director

Dear Sir. Thank You for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about our location, size of the bathroom and helpful staff. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García- Assistant Director

Buongiorno Cari ospiti, ci fa veramente piacere leggere che la Vostra esperienza presso la nostra Casa sia stata piacevole e positiva. Ci teniamo molto a condividere tutti i commenti perchè riteniamo importantissimi alla crescita professionale. Arrivederci a presto Eva García – Assistant Director

Dear Mr/Ms Guest: Thank you for your nice words with reference your stay at our hotel. For us it is glad to hear the recommendation exceeded your expectative. Your referrals are very important to us to encourage our staff and ourselves. Hotel Alántico values your business and considers you one of our most important customers. Following your wishes we look forward to hosting you again. Best regards. Eva Garcia-Assistant Director

Dear Guest. Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations regarding the comfort of the bed and the internal noise inside your room. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Eva Garcia Assistant Director

Estimado Cliente. Le agradecemos sus comentarios acerca de la comodidad, atención al cliente, servicios y ubicación del hotel. Es importante para nosotros conocer la opinión de nuestros clientes, en especial, cuando nos informan que la estancia en el hotel fue magnífica. Esperamos de nuevo su visita la próxima vez que viaje a Madrid. Un cordial saludo. Eva García

Dear Ms.Wilson, Your compliments of the Hotel Atlántico are greatly appreciated. We are very happy to hear that we completed a nice experience in your vacation. We work diligently to offer the best service and a great stay for each guest. It is nice to know when we succeeded with comments like yours about the room, the noise, terraces and staff. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García Assistant Director

Dear Ms.Miyazawa. First of all thank you for this wonderful review. Thank you for your kind words and consideration. It is our pleasure to have served you. We look forward to your next visit. We are very happy that you enjoyed your time here!! I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. Hope to see you soon. Best regards. Eva Garcia-Assistant Director

Dear Mr.Kraemer. Thank You for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about our location, rooms and breakfast. It will be a real pleasure for us to host you in our hotel again. With kind regards. Eva García- Assistant Director

Dear Guest. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlantico and we are very happy that overall you have enjoyed your stay with us. We deeply apologize you were not satisfied with the TV in room. Actually we have 13 free TV channels that include English, French, German, Italian and of course Spanish channels to satisfy guest with different languages. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director

Dear Mr Cross: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated. We do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Again, thanks for taking the time and have a great day! Sincerely,Eva Garcia. Assistant Director

Dear Madame. Thank you very much for your kind mention of our hotel and your patronage. Our staff strives to create a service experience for our guests that is lasting. I appreciate all your comments specially you liked the public rooms away the lobby. I hope to see you again in the near future. Yours in Service. Eva García. Assistant Director

Dear Guest, thank your for your compliments. It is greatly appreciated to hear that you were impressed for the facilities and services at Hotel Atlántico. We work diligently to offer the best service and a great stay for each guest. It is nice to know when we succeeded. Thank you for stay with us and for your recommendations to other travelers. Kind regards, Eva García Assistant Director

Dear Guest. Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you enjoyed our location, bathrooms, breakfast and staff. On the other hand I am sorry to hear the room size was not suitable for you. Just for your information, please note we have many different types of rooms and size depends of the room booked in your reservation. Our hotel also offers Deluxe rooms bigger than the Standard rooms. Anyway it is glad to see the high score your have included in your review. Thanks again for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director

Dear Madame. Thank you very much for your great feedback and for sharing with other travellers your kind opinion. It really means a lot for our team and is much appreciated. We are more than pleased to hear that you enjoyed stay and we look forward to the pleasure of welcoming you back to Hotel Atlantico. Warmest regards, Eva García-Assistant Director

Dear Mr/Ms Sinclair, We are pleased you enjoyed your recent stay with Hotel Atlántico. With all the choices of places to stay in Madrid we are most honoured you choose us. Your compliments of our room,staff, internet and terraces are very much appreciated as well our breakfast is greatly appreciated. Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García-Assistant Director

Dear Sirs, Thank You for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our location, building, cleaning, decoration, views and services. It will be a pleasure to host you again in future. With best regards Eva García Assistant Director

Dear Sir, We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlantico and we are very happy that overall you have enjoyed your stay with us. We deeply apologize for the situation you experienced with the noise inside the hotel. Next time, please inform the receptionist and he will go to the noisy room to invite the guests to be more quite. We thank for your understanding and for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director

Dear Guest. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlantico and we are very happy that overall you liked our cleaning, iron in room, breakfast and staff. We deeply apologize you don't like the room offered during your stay since your room had not external illumination. Many people prefer these interior rooms because are less noisy than the exterior rooms. Next time, please inform the receptionist and they will do their best to change you to an exterior room. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director

Monsieur, Madame. Merci d’avoir complété notre sondage concernant l’appréciation de votre séjour dans notre hôtel et de rester avec nous. Mercie aussi pour votre bonne revue. Nous sommes heureux vous avez aimé l'hôtel, la qualité, la gestion et l'attention de l'hôtel. C'est notre plaisir vous avoir servi. Nous espérons vous revoir bientôt ! Eva García. Assistant Director

Dear Mr.Robins. Many thanks for your comments regarding the cleaning, the confort, the terraces and the accomodation, during your visit. We are delighted we are the best hotel you were lodged in Spain! We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Dear Mr.Mertens.Thank you for your review. As per the high score included, we are happy that your stay was a positive experience.I apologize for the inconveniences occurred with the shuttle bus service. Maybe it was because the traffic in Madrid, that it is a very busy city, the bus was delayed. Regarding the staff I am really very sorry for the attitude showed during your stay. I have already informed to all the Front Desk Staff about your complaint in order to solve this matter and that such incidents do not occur anymore in the future.We strive to ensure each and every guest experience is satisfying.Again, thanks for taking the time and have a great day!Sincerely,Eva Garcia-Assistant Director

Dear Guest, thank you very much for your kind words. We are all very happy that you liked our hotel but particularly I'm glad you enjoyed the little details. These are what sets us different from other hotels. We hope to see you again in a near future. Warmest regards, Eva García-Assistant Director

Dear Mr.Marsh, we would like to thank you for all your wonderful comments regarding the hotel and the service. Your wonderful words are the best compliments for us and I am really proud of them. Please rest assured that I will extend your compliments to the desk staff. It has been a great pleasure to have you staying at Hotel Atlantico and we look forward to welcoming you back soon. Warmest regards, Eva García-Assistant Director

Estimada Clienta. Le agradecemos sus comentarios acerca de la ubicación, el desayuno y las habitaciones del hotel. Es importante para nosotros conocer la opinión de nuestros clientes, en especial, cuando nos informan que el hotel les encantó y que desean volver. Por ello, esperamos de nuevo su visita la próxima vez que viaje a Madrid. Un cordial saludo. Eva García. Assistant Director

Estimado Sr.Lucente. En primer lugar, darle las gracias por sus comentarios. Su opinión es muy importante para nosotros, principalmente por ser asiduo cliente del hotel desde hace varios años. Me alegra saber que la última vez que nos visitó tuvo una estancia agradable entre nosotros y le agradecemos su alta valoración. Esperamos que, una vez más, nos elija de nuevo la próxima vez que visite Madrid. De nuevo gracias por su tiempo. Un cordial saludo. Eva Garcia Assistant Director

Dear Mr.Giles. Thank you for your nice review. I have shared your kind words with our staff. I am so happy you enjoyed your time with us. We hope you get to make it back to see us sometime soon. Always at your service... Eva García. Assistant Director.

Carissimi Ospiti, ci fa veramente piacere leggere i Vostri commenti. Grazie per il tempo dedicato e per tutte le belle parole che sono un valido stimolo a crescere professionalmente. Vi aspettiamo presto a Madrid presso l'hotel Atlantico. Cordiali saluti, Eva García. Assistant Director.

Dear Madame, Thank You for taking the time to write a review about your stay at Hotel Atlántico and for your recommendations regarding the coffee and tea maker and the tissues. Just for your information, please note that at this moment the tissues are provided in all rooms. We are very glad to hear such a nice words about our location and services. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García Assistant Director

Dear Client. First of all thank you for this wonderful review. Thank you for your kind words about your stay and the comments about our breakfast, room, cleaning and location. It is our pleasure to have served you. We are very happy that you enjoyed your time here. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. Hope to see you soon. Best regards. Eva Garcia Assistant Director

Dear Guest. Thank you for your feedback and taking the time to post your comments. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. If we can be of assistance in the future, don't hesitate to contact us. Again, thanks for taking the time and have a great day! Sincerely, Eva Garcia Assistant Director

Dear Mr. Guest: Thank you for the high score included in your review. I have already checked your comments on TripAdvisor and I have answered there too. Your referrals are very important to us to encourage our staff and ourselves. All your suggestion will bear in our mind in the future in order to improve our quality and services for our guests. The Hotel Atlántico values your business and considers you one of our most important customers. We look forward to hosting you again. Best regards. Eva Garcia Assistant Director

Guten Tag Herr Kilias.vielen Dank, dass Sie sich die Zeit für die elektronische Gästebefragung von Unsere Website genommen haben! Die Kritik und Anregungen unserer Gäste nehmen wir sehr ernst. Denn nur mit Ihren Informationen können wir Fehlerquellen entdecken und für künftige Gäste abstellen. Ihnen daher auch herzlichen Dank für die wichtigen Hinweise.Leider waren Sie mit Ihrem Aufenthalt in unserem Haus nicht zufrieden. Wir bedauern dies sehr und möchten uns auf diesem Wege entschuldigen.Gerne würden wir Sie auch zukünftig wieder als Gast in unserem Haus begrüßen und Ihnen dann einen angenehmeren Aufenthalt bereiten. Wir würden uns wirklich sehr freuen!Für alle weiteren Fragen oder Wünsche erreichen Sie uns in der Zwischenzeit gerne BESTe GrüßeEva García-Assistant Director

Dear sir, we would like to thank you for all your wonderful comments regarding the building, the room, the location, our breakfast, public areas and staff. Your wonderful words are the best compliments for us and I am really proud of them. Please rest assured that I will extend your compliments to the staff. It has been a great pleasure to have you staying at Hotel Atlantico and we look forward to welcoming you back soon. Warmest regards, Eva García-Assistant Director

Dear Mr.Kemptner. Thank you very much for your great feedback, it really means a lot for our team and is much appreciated. We are more than pleased to hear that you enjoyed stay and we look forward to the pleasure of welcoming you back to Hotel Atlantico. Warmest regards, Eva García-Assistant Director

Dear Mr.Oliver. Thank You for taking the time to write this review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about our prices, cleaning and amenities, but especially about our staff and services. It will be a real pleasure for us to host you in our hotel again. With kind regardsEva García-Assistant Director

Dear Mr.Dollopis, thank You for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are all very happy that you liked our hotel but particularly that you enjoyed the service our staff have provided. We hope to see you again in a near future. Warmest regards, Eva García-Assistant Director

Dear Mr.Carmichael, thank you very much for your great feedback, it really means a lot for our team and is much appreciated. We are more than pleased to hear that you enjoyed our location, the room size, bathroom, and the staff. We look forward to the pleasure of welcoming you back to Hotel Atlantico. Warmest regards, Eva García-Assistant Director

Madame, merci d’avoir complété notre sondage concernant l’appréciation de votre séjour dans notre hôtel et de rester avec nous. Mercie aussi pour votre bonne revue. C'est notre plaisir vous avoir servi. Nous espérons vous revoir bientôt! Eva García. Assistant Director.

Dear Ms.Thould. Thank You for choosing Hotel Atlántico and for sharing with other travelers your kind opinion about our facilities and services. It is very rewarding for us to know that you had a fantastic stay in Madrid. It will be a pleasure to host you again in future. With best regards Eva García Assistant Director

Dear Guest. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlantico and we are very happy that overall you have enjoyed your stay with us. We deeply apologize you didn't like the wall paper used in your room. Just for your information please note our wall papers are made in a high quality (subide) and under the name of Gancedo (Italian Design). I am very sorry you didn't like it. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director

Dear Guest. Thank you for your patronage. I and my staff appreciate your kind words and comments about our location, views, staff and Internet. We endeavour to offer a positive experience for all of our guests. I hope we get to see you again in the near future. Thank you again. At your service, Eva García - Assistant Director

Dear Guest. Thank you very much for your kind mention of our hotel. Our staff strives to create a service experience for our guests that is lasting. We appreciate all of your comments and hope to see you again in the near future. Yours in Service. Eva García-Assistant Director

Dear Guest, We are pleased you enjoyed your recent stay with Hotel Atlántico. With all the choices of places to stay in Madrid we are most honoured you choose us. Your compliments of our location, room, staff and services are very much appreciated as well our rooftop terraces is greatly appreciated. Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García Assistant Director

Dear Mr.Robinson. Thank you very much for your kind words that are really the best compliments that a Hotel Geneal Manager can ever receive. We are all very happy that you liked our hotel but particularly that you enjoyed the room, comfort, breakfast, quiet and the service our staff have provided. We hope to see you again in a near future. Warmest regards, Eva García-Assistant Director

Dear Sirs. Let me start by thanking you for completing our Guest Survey regarding your recent stay at our hotel. It is glad to hear you enjoyed our location, lounge areas and the communication to/from the hotel. Your referrals are very important to us to encourage our staff and ourselves. We look forward to hosting you again. Thank you very much again for your time. Best regards. Eva García. Assistant Director.

Dear Guest. Thank you for your review. We are very happy that your stay was a positive experience and that you enjoyed your time with us. On the other hand I apologize for the misunderstandig about the taxes. Please note in all the information about rates published by the hotel and in all the reservation confirmation specify if taxes are or not included. It is glad to check that your score is very high in the all of the items. Thank you. We strive to ensure each and every guest experience is satisfying. Again, thanks for taking the time. Sincerely, Eva Garcia- Assistant Director

Dear Mr.Laurie. Thank you for your honest observations and feedback. It is glad to see this high score in most of the items. On the other hand I am very sorry because the breakfast was not to your liking. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. Sincerely, Eva Garcia Assistant Director

Dear Guest. Your compliments of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when we succeeded. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García - Assistant Director

Dear Guest. Thank you for taking the time to tell us regarding your recent stay at our hotel. We appreciate customers who let us know when things are right. I will share your comments with our team, especially with Javier, who I am certain will be encouraged by your remarks. Again, thanks for taking the time and have a great day! Sincerely, Eva Garcia Assistant Director

Estimado Sr.Pérez. Le agradecemos mucho la descripción de su experiencia en el Hotel Atlántico. Sus comentarios acerca de nuestra ubicación, desayuno y servicio al cliente son el mejor incentivo tanto para la dirección como para el personal del hotel ya que nuestro objetivo es hacer que la estancia de los clientes sea una experiencia inolvidable. Esperamos poder darle pronto la bienvenida nuevamente en el Hotel Atlántico y agradecemos encaredidamente la recomendación a sus amigos. Muchisimas gracias. Eva García- Assistant Director

Dear Madame. Thank You for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about the staff. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García Assistant Director

Dear Ms.Drewett. Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations regarding the problem you encountered with the exterior noise. Since you like to sleep with the window opened I suggest ask for an interior room, less noisy but, of course, not with the same view. Please note the hotel is located in a busy main road just in the heart of Madrid. Regarding the bar, please note we have a bar in the 9th floor open in the evening and a bar in the first floor open in the morning. Also we have a lounge area in the 9th floor with sofas, tv, bar terraces where you can wait. The lobby area, is not too big because the architecture of the building (built at the beginning of the past century). Anyway you have some armchairs to wait and a big hall at the entrance of the hotel. Thanks a lot to help us to improve our services for our guests. I hope you can give us another chance and we can accommodate you again on your next visit to Madrid to see all the hotel. With best regards. Eva García Assistant Director

Dear Mr.Sitzler. First of all thank you for this high score included in your review. It is our pleasure to have served you. We look forward to your next visit.I will share your comments with Carmen, the lady bartender. She takes great pride in their service efforts. It means so much to our team to hear a review like yours. Hope to see you soon. Best regards.Eva Garcia-Assistant Director-Hotel Atlántico.

Dear Mr.Pulley, thank you very much for your great feedback, it really means a lot for our team and is much appreciated. We are more than pleased to hear that you enjoyed stay and we look forward to the pleasure of welcoming you back to the Hotel Atlantico. Warmest regards, Eva García-Assistant Director

Estimada Señora Ingraffea. Le agradecemos mucho la descripción de su experiencia en el Hotel Atlántico. Sus comentarios acerca de nuestros empleados, del desayuno y de la habitación, son el mejor incentivo tanto para la dirección como para el personal del hotel ya que nuestro objetivo es hacer que la estancia de los clientes sea una experiencia inolvidable. Esperamos poder darle pronto la bienvenida nuevamente en el Hotel Atlántico. Muchisimas gracias. Eva García Assistant Director

Dear Guest. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlantico and we are very happy that overall you have enjoyed your stay with us. We deeply apologize you don't like the timetable of our breakfast. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director

Estimado Sr.Córdoba: Primeramente quiero darle las gracias por cumplimentar nuestro Cuestionario para Clientes, con referencia a su estancia en nuestro hotel. Le pido disculpas por no cumplir con sus expectativas, con respecto a nuestro desayuno. Creo que debe tener en cuenta la relación calidad-precio y la variedad de nuestros productos: alimentos calientes, fríos, salados, dulces y dietéticos, pero agradecemos sus sugerencias. Nosotros nos esforzamos para garantizar que cada una de las experiencias del cliente sean satisfechas y cumplidas al 100%. Con referencia a su comentario del ascensor, le informo que disponemos de dos ascensores, uno con capacidad y dimensiones para 8 personas y un segundo con capacidad y dimensiones permitidas para 6 personas. De cualquier forma quiero comentarle que estamos considerando su opinión para enfocarnos en mejorar los fallos que nos incluye en su cuestionario. Esperamos que nos de otra oportunidad para servirle. De nuevo, le pido disculpas por todos los inconvenientes ocasionados durante su estancia en nuestro hotel y esperamos tenerlo pronto de regreso. Cordiales saludos. Eva García Assistant Director

Dear Client. Thank you for your honest observations and feedback. It is glad to see this high score in most of the items. On the other hand I am very sorry because the problems with the service you encountered during the breakfast. I have already informed to the waiters about your complaint in order to solve this matter and that such incidents do not occur anymore in the future. I am also very sorry because the inconveniences experimented with the shuttle bus. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. Sincerely, Eva Garcia Assistant Director

Dear Sir/Madame. We are really glad our team treated so well to you and your mother making your stay a memorable one, and we are really happy you loved our rooms, service and location. Thank you very much for your comments. Kind regard. Eva Garcia. Assistant Director.

Dear Client. Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Thank you for your honest observations and feedback. It is glad to see this high score in most of the items. I apologize for the exterior noise but even our windows try to block all exterior sounds with a modern and adjustable system of soundproof, sometimes is very difficult do not have any exterior noise since the hotel is located in one a busy main road of Madrid, especially if windows are open. Next time I suggest to ask for an interior room, less noisy but, of course, not with the same view, but really quiet. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. Sincerely, Eva Garcia Assistant Director

Dear Madame, Thank You for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about our location, breakfast, great bedrooms and bathrooms and helpful front desk staff. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García Assistant Director

Exmª Srª Mirisola: Em primeiro lugar, gostaria de lhe agradecer ter completado o inquérito de satisfação de Cliente relativo à sua recente estadia na nossa propriedade A sua informação é-nos muito útil e poderemos garantir-lhe que, tanto eu como o meu pessoal a utilizaremos, para fazermos todo o possível no sentido de criar experiencias agradáveis para cada um dos nossos clientes. Esperamos tornar a vê-lo novamente. Se futuramente necessitar da nossa ajuda, não hesite em contactar-nos. Atenciosamente, Eva Garcia Assistant Director

Gentile Signore Nannini, Ho piacere che il suo giudizio sul nostro Hotel sia positivo faremo sempre il possibile per offrirVi la nostra ospitalità più genuina e il nosro impegno a migliorarci sempre. Un saluto, Eva Garcia Assistant Director

Dear Mr.Little. Thank you very much for your kind words about our location, staff and air conditioned accommodation. We are all very happy that you liked our hotel but particularly that you enjoyed the service our staff have provided in English. We hope to see you again in a near future. Warmest regards, Eva García-Assistant Director

Dear Mr.Guest. We would like to thank you for all your wonderful comments regarding the hotel, location and value. Your wonderful words are the best compliments for us and I am really proud of them. Please rest assured that I will extend your compliments to the entire staff. It has been a great pleasure to have you staying at Hotel Atlantico and we look forward to welcoming you back soon. Warmest regards, Eva Garcia-Assistant Director

Gentile signori Sassu. La ringraziamo molto per il suo commento positivo. Le opinioni dei nostri ospiti sono per noi fondamentali, in quanto ci aiutano a conoscere i vostri desideri e ci consentono di migliorare costantemente la qualità dei nostri servizi. Cordiali saluti, Eva Garcia-Assistant Director

Dear Sir, thank you very much for your great feedback. Your comments about the location and service really means a lot for me and our team and is much appreciated. We are more than pleased to see the high score inlcuded. Warmest regards, Eva García-Assistant Director

Dear Madame. Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you enjoyed our rooms, cleaning and decoration, as well as our location. I reviewed your comments regarding your stay with us. We do take all comments seriously and appreciate all the feedback we can get. I am really very sorry for the incidents occurred during your stay. I have already informed to all the Front Desk Staff and the Breakfast waiter about your complaint in order to solve this matter and that such incidents do not occur anymore in the future. Sincerely, Eva Garcia-Assistant Director

Dear Mr.Sammapan. Thank you for your patronage and your recommendation about the coffe/tea facilities in room. It is also glad to hear you enjoyed the location, room, cleaning and equippment as well as the breakfast. I am really very sorry for the incidents occurred during your stay. I have already informed to all the Front Desk Staff, about your complaint in order to solve this matter and that such incidents do not occur anymore in the future. We pride ourselves on creating a positive environment of warm and hospitality. We hope to see you again soon. Yours in service, Eva García-Assistant Director

Dear Guest, We are pleased you enjoyed your recent stay with Hotel Atlántico. Your compliments of our location, cleaning and staff are very much appreciated. Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García Assistant Director

Dear Mr.Morea. Thank you for your patronage, feed back and beautiful review. I will share your comments with our team and specially with the lady in the morning breakfast, Maria, who I am certain will be encouraged by your remarks. Hope to see you again soon! Yours in Service, Eva García-Assistant Director

Dear Mr.Finch. Thank You for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about our hotel, room, staff, location as well as our breakfast buffet. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García - Assistant Director

Dear Mr.Proakis. We are pleased you enjoyed your recent stay with Hotel Atlántico. With all the choices of places to stay in Madrid we are most honoured you choose us. Your compliments of our room, bathroom, cleaning, staff and confort are very much appreciated. Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García Assistant Director

Dear Ms.Chesrown. Thank you for your feedback and taking the time to post your comments. Thank you also for your useful remarks. We are pleased to hear that you enjoyed our location, interior and architecture. I reviewed your comments regarding your stay with us. I am very sorry for the confusion of the reservation. Please do not hesitate to contact me directly if we make any mistake in the sum of the invoices, in order to refund your money. I am also sorry because your comments of the breakfast. Please know that we are taking your feedback to heart and focusing on improving. Sincerely, Eva García-Assistant Director

Dear Mr.Pletzer, we would like to thank you very much for your wonderful comments. We are very happy and proud that you liked the hotel, our location and particularly the service offered by our staff, since this is surely the best compliments for a Hotel Manager.It will be a pleasure to host you again in future. With best regards Eva García Assistant Director

Egregio signore. La ringraziamo molto per il suo commento positivo. Le opinioni dei nostri ospiti sono per noi fondamentali, in quanto ci aiutano a conoscere i vostri desideri e ci consentono di migliorare costantemente la qualità dei nostri servizi. Cordiali saluti, Eva Garcia- Assistant Director

Dear Mr/Ms Aalto. Thank you for your patronage, feed back and beautiful review. We are very happy you enjoyed your room on the 8th floor. Hope to see you again soon!! Yours in Service, Eva García-Assistant Director

Guten Tag Herr Postels vielen Dank, dass Sie sich die Zeit für die elektronische Gästebefragung von Unsere Website genommen haben! Wir freuen uns sehr, dass es Ihnen in unserem Haus gefallen hat und Sie einen angenehmen Aufenthalt hatten. Ihre Bewertung hilft uns, sicher zu stellen, dass auch unsere künftigen Gäste sich wohl fühlen. Wir freuen uns darauf, Sie bald wieder einmal in unserem Haus begrüßen zu dürfen. Für alle weiteren Fragen oder Wünsche erreichen Sie uns in der Zwischenzeit gerne. BESTe Grüße Eva García-Assistant Director

Dear Mr.Park. First of all thank you very much for staying with us. We are sorry to hear about the problem you encountered with the invoice. I have checked your reservation and as you can see in your copy breakfast is not included in the room rate. It is our procedure the Front Desk Staff verify always the reservation before to confirm if breakfast is or not included. Sorry again if this confused you. Thank you very much again for your time. Best regards. Eva García-Assistant Director

Dear Mr/Ms Bethan, we would like to thank you for all your wonderful comments regarding the hotel and the level of service. Your wonderful words are the best compliments for us and I am really proud of them. It is glad to hera you enjoyed your single room. Please rest assured that I will extend your compliments to the entire staff, especially to the Front Desk Staff for the check-in and for the service offered. It has been a great pleasure to have you staying at Hotel Atlantico and we look forward to welcoming you back soon. Thank you also to include this high score in Trip Advisor Customer Reviews. We hope to see you soon. Warmest regards,Eva Garcia-Assistant Director

Dear Sir, thank you very much for your great feedback, it really means a lot for our team and is much appreciated. I will share your comments with the entire front desk staff and specially with Eduardo. We are more than pleased to hear that you enjoyed our rooms, the rooftop, the breakfast restaurant and our location and we look forward to the pleasure of welcoming you back to Hotel Atlantico. Warmest regards, Eva Garcia-Assistant Director

Cher client. Nous sommes heureux de lire que vous avez passé un agréable moment chez nous. Nous essayons beaucoup de donner un acceuil individuel à chaque client et nous sommes ravis de lire que ça a été fait. Nous serions ravis de pouvoir vous acceuillir à nouveau chez nous un jour. Cordialement Eva García

Dear Mr. Guest, We are pleased you enjoyed your recent stay with Hotel Atlántico. With all the choices of places to stay in Madrid we are most honoured you choose us. Your compliments of our situation, cleaning and comfort are very much appreciated as well as our refurbishhment is greatly appreciated. Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García- Assistant Director

Dear Ms. Geust. Thank you for your honest observations and feedback. We strive to improve to the point of leading our industry in guest satisfaction and service. We take your experience about our breakfast to heart. Your review has been shared with management and staff. We have made changes and re-trained where needed. Once again, thank you. Sincerely, Eva García-Assistant Director

Dear Sir, Thank You for choosing Hotel Atlántico and for sharing with other travelers your kind opinion about our location and services. Thank you also for your nice comments about the bar on the 9th floor, terraces and wifi. It is very rewarding for us to know that you have good memories from your holiday. It will be a pleasure to host you again in future. With best regards Eva García-Assistant Director

Dear Ms Kuse, First of all thank you for your detailed comments included in your review about your stay. Your compliments of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when we succeeded. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García-Assistant Director

Dear Guest. Thank you very much for your kind mention of our hotel and your patronage. Our staff strives to create a service experience for our guests that is lasting. We appreciate all of your comments and hope to see you again in the near future. Yours in Service, Eva García-Assistant Director.

Dear Mr.Baldwin. Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. We are very sorry for the incident occured which had to be relocated to another hotel, not as you expected. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart. It is our hope that you will give us another opportunity to serve you and we promise you a special service. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, don't hesitate to contact me directly. Eva Garcia Assistant Director

Gentile signora , La ringraziamo per averci dedicato il Suo tempo compilando il questionario relativo alla Sua recente permanenza presso il nostro albergo. Siamo spiacenti per non aver soddisfatto le Sue aspettative per quanto riguarda la nostra prima colazione. Per quanto riguarda il traffico, si noti che l'hotel è situato in una delle strade principali di Madrid e anche l'isolamento delle nostre finestre, è difficile controllare completamente il rumore esterno. Propongo che la prossima volta chiedere una stanza interna. Ci impegnamo costantemente per assicurare ai nostri ospiti un piacevole soggiorno e sicuramente i Suoi suggerimenti ci aiuteranno a migliorare la qualità dei nostri servizi. Ci auguriamo che questo episodio non pregiudichi la fiducia che ha riposto in noi e speriamo voglia darci un'altra possibilità per dimostrarLe la nostra professionalità e la cura che ogni giorno dedichiamo ai nostri clienti. Rimaniamo a Sua disposizione per qualsiasi informazione o assistenza. Cordiali saluti, Eva Garcia Assistant Director

Dear Guest, we are pleased you enjoyed your recent stay with our hotel. With all the choices of places to stay in Madrid we are most honoured you choose us. Your compliments of our location, cleaning, staff and comfort are very much appreciated as well our breakfast buffet is greatly appreciated. Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García-Assistant Director

Guten Tag vielen Dank, dass Sie sich die Zeit für die elektronische Gästebefragung von Unsere Website genommen haben! Wir freuen uns sehr, dass es Ihnen in unserem Haus gefallen hat und Sie einen angenehmen Aufenthalt hatten. Ihre Bewertung hilft uns, sicher zu stellen, dass auch unsere künftigen Gäste sich wohl fühlen. Wir freuen uns darauf, Sie bald wieder einmal in unserem Haus begrüßen zu dürfen. Für alle weiteren Fragen oder Wünsche erreichen Sie uns in der Zwischenzeit gerne. BESTe Grüße Eva García-Assistant Director

Dear Sir, Madame we would like to thank you very much for your wonderful comments but also for your useful remarks about the english TV channels and the coffe/tea maker in room (even this service is not very usual in our country). We are very happy and proud that you liked the hotel, the room and particulary the soundproof of our rooms. Looking forward to welcoming you again. Warmest regards. Eva García-Assistant Director

Dear Mr.Jones, thank you very much for your great feedback, it really means a lot for our team and is much appreciated. Please rest assured that I will extend your compliments to the entire staff. We are more than pleased to hear that you enjoyed stay and we look forward to the pleasure of welcoming you back to Best Western Hotel Atlantico. Warmest regards, Eva García-Assistant Director

Dear Guest, Your compliments of the Best Western Hotel Atlántico about our location, room bar, lounge areas, cleaning and staff are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when we succeeded. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García- Assistant Director

Guten Tag Herr Wiedemann vielen Dank, dass Sie sich die Zeit für die elektronische Gästebefragung von Best Western Atlantico genommen haben! Die Kritik und Anregungen unserer Gäste nehmen wir sehr ernst. Denn nur mit Ihren Informationen können wir Fehlerquellen entdecken und für künftige Gäste abstellen. Ihnen daher auch herzlichen Dank für die wichtigen Hinweise. Leider waren Sie mit Ihrem Aufenthalt in unserem Haus nicht zufrieden. Wir bedauern dies sehr und möchten uns auf diesem Wege entschuldigen. Gerne würden wir Sie auch zukünftig wieder als Gast in unserem Haus begrüßen und Ihnen dann einen angenehmeren Aufenthalt bereiten. Wir würden uns wirklich sehr freuen! Für alle weiteren Fragen oder Wünsche erreichen Sie uns in der Zwischenzeit gerne BESTe Grüße Eva García-Assistant Director

Dear Mr.Rawxon. Thank you for your nice review and the honorable mention! I have shared your kind words with our staff. I am so happy you enjoyed your time with us. We hope you get to make it back, for the 3th time, to see us sometime soon. Always at your service, Eva García-Assistant Director

Dear Mr.Goldman. Thank you very much for your kind mention of our hotel and your patronage. Our staff strives to create a service experience for our guests that is lasting. We appreciate all of your comments about our rooms, location, terraces and business center and hope to see you again in the near future. Yours in Service, Eva García-Assistant Director

Dear Mr.Rozain. Let me start by thanking you for completing our Guest Survey regarding your recent stay at our hotel. Your referrals about our hotel and location are very important to us to encourage our staff and ourselves. We look forward to hosting you again. Thank you very much again for your time. Best regards. Eva García. Assistant Director

Dear Mr.Pye, First of all, please note it is glad to hear that you and your wife enjoy your stay in the hotel. we would like to thank you for all your wonderful comments regarding the hotel, staff and service. Your wonderful words are the best compliments for us and I am really proud of them. Please rest assured that I will extend your compliments to the entire staff. It has been a great pleasure to have you staying at hotel and we look forward to welcoming you back soon. Warmest regards, Eva García-Assistant Director

Dear Mr.Davies. First of all congratulations for your 15th Wedding Anniversary. It is our pleasure to have served you. We are very happy that you enjoyed your time here. I will share your comments with the entire staff (chambermaids, reception and bar). They take great pride in their service efforts. It means so much to our team to hear a review like yours. Hope to see you soon. Best regards. Eva Garcia- Assistant Director

Dear Ms.Bartlett,thank you very much for your kind words that are really the best compliments that a Hotel General Manager can ever receive. We are all very happy that you liked our hotel but particularly that you enjoyed the service our staff have provided. We hope to see you again in a near future. Warmest regards, Eva García-Assistant Director

Dear Mr.Terry Fu, thank you very much for your great feedback, it really means a lot for our team and is much appreciated. We are more than pleased to hear that our staff help you in your requests during your stay and we look forward to the pleasure of welcoming you back to Best Western Hotel Atlantico. Warmest regards, Eva García-Assistant Director

Dear madame. We would like to thank you for all your wonderful comments regarding the hotel, location and breakfast. Your wonderful words are the best compliments for us and I am really proud of them. Please rest assured that I will extend your compliments to the entire staff. It has been a great pleasure to have you staying at Best Western Atlantico and we look forward to welcoming you back soon. Warmest regards, Eva García-Assistant Director

Estimada Sra.Bustamante. Muchas gracias por responder a nuestro cuestionario. Su opinión es muy importante para el hotel. Me alegra saber que tuvo una buena atención y que la limpieza fue de su agrado durante su estancia. El tamaño de las habitaciones ya sabe que es conforme al precio reservado. Gracias de nuevo por sus recomendaciones y esperamos alojarla de nuevo en su próxima visita a Madrid. Un cordial saludo.

Dear Guest. Thank you very much for your kind mention of our hotel. Our staff strives to create a service experience for our guests that is lasting. We appreciate all of your comments about the staff and cleaning and hope to see you again in the near future. Yours in Service. Eva García-Assistant Director.

Dear Madame, We are pleased you enjoyed your recent stay with Best Western Hotel Atlántico. With all the choices of places to stay in Madrid we are most honoured you choose us. Your compliments of our decoration, cleaning and size of the room are very much appreciated as well our location and hot/cold in room is greatly appreciated. Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García Assistant Director

Dear Mr.Mackintosh. Thank you for your patronage and recognition of our value. I and my staff appreciate your kind words and recommendation. We endeavour to offer a positive experience for all of our guests. It is glad to know that our location was excellent for your stay and you liked the room designed. I hope we get to see you again in the near future. Thank you again. At your service. Eva García-Assistant Director.

Dear Mr.Kuffel. Thank You for taking the time to write a review about your stay at Best Western Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words. It will be a real pleasure for us to host you in our hotel again in your Fifth visit to Madrid. With kind regards Eva García Assistant Director

Gentili Ospiti, Vi ringraziamo per averci dedicato il Vostro tempo compilando il questionario relativo alla Vostra recente permanenza presso il nostro albergo. I Vostri commenti sono per noi preziosi per migliorare la qualità dei servizi che offriamo ai nostri ospiti. Grazie per i vostri commenti sulla pulizia e la posizione dell 'hotel. Ci auguriamo di ospitarVi presto ancora nella nostra casa. Cordiali saluti, Eva García. Assistant Director.

Guten Morgen Herr Kottahaus. vielen Dank, dass Sie sich die Zeit für die elektronische Gästebefragung von Unsere Website genommen haben! Ich bin froh, dass Sie gern unser Frühstück, Hotelzimmer und die Lage des Hotels. Wir freuen uns sehr, dass es Ihnen in unserem Haus gefallen hat und Sie einen angenehmen Aufenthalt hatten. Ihre Bewertung hilft uns, sicher zu stellen, dass auch unsere künftigen Gäste sich wohl fühlen. Wir freuen uns darauf, Sie bald wieder einmal in unserem Haus begrüßen zu dürfen. Für alle weiteren Fragen oder Wünsche erreichen Sie uns in der Zwischenzeit gerne. BESTe Grüße Eva García-Assistant Director

Estimado Sr.rodríguez. Le agradecemos mucho la valoración de "Excelente" por su experiencia en Best Western Hotel Atlántico. Sus comentarios acerca de la limpieza y el trato del personal al cliente son el mejor premio e incentivo para continuar haciendo que la estancia nuestros clientes sea una experiencia inolvidable. Esperamos poder darle pronto la bienvenida nuevamente en el Best Western Atlántico. Muchisimas gracias. Eva García-Assistant Director

Gentile signore Forzato. Ho piacere che il suo giudizio sul nostro Hotel sia positivo faremo sempre il possibile per offrirVi la nostra ospitalità più genuina e il nosro impegno a migliorarci sempre. Un saluto, Eva Garcia Assistant Director