Dear Ms.VainomaeHoffmann. Thank you for your patronage and recognition of our value. I and my staff appreciate your kind words and recommendation. We endeavour to offer a positive experience for all of our guests. I hope we get to see you again in the near future. Thank you again. At your service, Eva García-Assistant Director

Dear Guest, We are most honoured you choose us for your stay in Madrid and we are pleased you enjoyed your time with us. Your compliments of the size of the room, the comfort, cleaning and location are very much appreciated as well as our staff is greatly pleasant. Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García-Assistant Director

Dear Ms Radke. Your compliments of the Hotel Atlántico are greatly appreciated. Thank you for your honest observations and feedback. We strive to improve to the point of leading our industry in guest satisfaction and service. We take your experience to heart. Your review has been shared with management and staff. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García-Assistant Director

Dear Mr.Verstraelen. Many thanks for your comments regarding the services and staff during your visit. We are delighted that you enjoyed your stay with us so much and rest assured that your comments will be shared with the whole team here and read with pride. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Dear Ms McCormick. Thanks a lot to take your time to write this detailed review about your stay at Hotel Atlantico. Thank you very much for your kind words that are really the best compliments that a Hotel General Manager can ever receive. We are all very happy that you liked our hotel but particularly that you enjoyed the service our staff have provided. We hope to see you again in a near future. Warmest regards, Eva García-Assistant Director

Уважаемый клиентом Благодарим Вас за заполнение анкеты о последнем пребывании в нашем отеле. Ваше сотрудничество очень важно для нас, и мы глубоко ценим Ваши отклики. Сообщая нам о том, что Вам понравилось, и о том, что мы могли бы улучшить, Вы помогаете нам обеспечивать исключительный сервис для Вас и других гостей в будущем. Мы надеемся, что вскоре снова сможем увидеть Вас. Еще раз выражаю свою признательность за то, что Вы потратили время для заполнения этой анкеты. Мы высоко ценим Ваш интерес к нашему бренду. С уважением, Eva García-Assistant Director

Estimada Sra. Alfaro. Gracias por sus comentarios y por compartir con otros clientes y futuros clientes su experiencia en el Hotel Atlántico. Nos complace saber que el personal le atendió como esperaba, que nuestras habitaciones fueron de su gusto y que el servicio de transporte al/del aeropuerto fue útil para su estancia. Agradecemos de nuevo su tiempo y le esperamos en su próxima visita a Madrid. Un saludo. Eva García-Assistant Director.

親愛なる顧客。 当社ホテルでの先日のご滞在に関するアンケートにお答えいただき、ありがとうございます。 当社ではお客様とのお取引を重視し、お客様のご意見を大切にしています。ご滞在についてご満足いただけたところや改善すべき点などについて、お客様からお寄せいただいたご意見は、今後のさらなるサービス向上に役立たせていただきます。またのご利用を従業員一同、心よりお待ちしております。 平素のご愛顧に感謝いたします。 心のこもった挨拶 Eva García-Assistant Director

Caro Cliente. Muito obrigado por seus parabens e comentários. Estamos contentes que ele tinha uma estadia agradável no nosso hotel. Esperamos que ele volta em sua próxima visita a Madrid. Obrigado, em meu nome e de toda a equipe. Melhores cumprimentos. Eva García-Assistant Director

Dear Ms Martin. Thank you very much for your lovely comment. We are very pleased to read that your stay was comfortable and that you have enjoyed everything about our hotel included the central location which we know how important is to make easier visiting the city. Thank you also for your comments about the staff and the breakfast. We really hope there'll be another chance to have you all here soon. Warmest reagards, Eva García-Assistant Director

Dear Guest. Your Feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guest. We hope to see you again. Best regards, Eva García-Assistant Director

Estimado cliente. Le agradecemos infinitamente sus comentarios y nos alegra saber que la habitación, situación e insonorización fueron de su agrado. Pero lo que más valoramos es que el servicio de nuestro personal fue satisfactorio y que se sintieron como en casa. Este es uno de nuestros principales objetivos, que el cliente no aprecie que está fuera de casa. Gracias por su tiempo y por compartir su experiencia. Un cordial saludo. Eva García-Assistant Director

Egregio signore. La ringraziamo per averci dedicato il Suo tempo compilando il questionario relativo alla Sua recente permanenza presso il nostro albergo. I Suoi commenti sono preziosi.Siamo veramente lieti di sapere che la sua permanenza sia stata piacevole. Ci auguriamo di poterLa sempre annoverare come nostro cliente. Cordiali saluti, Eva Garcia- Assistant Director

Dear Ms Savage. Thank you very much for letting us know your inconveniences regarding your stay at the Hotel Atlántico and we appreciated the time you have taken to bring this matter to our attention. Please accept our sincere apologies for any discomfort the problems with the breakfast have caused and please make sure that your comments have been passed onto the appropriate department for corrective action. Your feedback is a vital part of our business and help us to improve the service we offer guests in our hotel. On the other hand, thank you for the high score and for your comments about our location and bedroom. We would like to thank you again for bringing this matter to our attention and we do hope you will allow us the opportunity to be of service to you again on some future occasion. Faithfully yours, Eva García-Assistant Director

Dear Guest. Many thanks for your comments regarding the location, the services and staff during your visit. We are delighted that you enjoyed your stay with us so much and rest assured that your comments will be shared with the whole team here and read with pride. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Dear Guest. First of all thank you for this wonderful review. Thank you for your kind words and consideration. It is our pleasure to have served you. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. Thank you also for your remarks with reference the holidays in Madrid. Thank you very much for this suggestion, helping us to constantly increasing our standards. It is our pleasure to have served you. We look forward to your next visit. Best regards. Eva Garcia Assistant Director

Dear Mr.Downey from Missouri. Thank you for your recent visit to the Hotel Atlantico. I appreciate your mention about our hotel has been the best in Spain you were lodged and your mention about the hotel staff . We look forward to welcoming you back again in the near future. Sincerely, Eva García-Assistant Director

Dear Guest. Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. You are right, since we are located just in the city center we have not a private parking garage, but yes we have a public parking close to the hotel. We hope you will come back and see us again soon.Thank you for your recommendations. Sincerely, Eva García-Assistant Director

Dear Guest Pavar. Thank you for posting your review here and for your business. We are happy that you had a fantastic experience with us. I will let Carmelo know how much you appreciated his efforts. Thanks again. Hope to see you soon. Warmest Regards, Eva GArcía-Assistant Director

Dear Mr.Hassell, Thank you very much for your lovely comment. We are very pleased to read that your stay was excellent and comfotable and that you have enjoyed everything about our hotel included the central location which we know how important is to make easier visiting the city. We really hope there'll be another chance to have you all here soon. Best regards, Eva García-Assistant Director

Buongiorno signore Zussa. La ringraziamo per il suo commento, siamo stati molto lieti di apprendere che la sua permanenza nel nostro albergo sia stata piacevole e all altezza delle sue aspettative. Grazie anche per la menzione speciale riservata al nostro staff che lavora dedicandosi alle esigenze di tutti i nostri ospiti cercando di rendere il loro soggiorno un' esperienza da ricordare con piacere. Cordiali saluti. Eva García-Assistant Director

Dear Mr.Liu. Thank you for your review, obviously you have stayed with us previously and it is so pleasing to know that you and your family enjoy being with us. I am very pleased that you found the location to be easy access to all areas of Madrid. Thank you for mentioning the service and the breakfast that we offer here at the Hotel Atlantico. I guess we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director Eva García

Dear Mr. Mitchell.Firstly thanks for trusting the Hotel Atlántico since more than 5 years. Thank you for your patronage and recognition of our value. I and my staff appreciate your kind words and recommendation. We endeavour to offer a positive experience for all of our guests. It has been a great pleasure to have you staying at Hotel Atlántico during this time and we look forward to welcoming you for at least other five years more. Warmest regards,Eva García-Assistant Director

Dear Guest, thank you very much for your great feedback, it is much appreciated. We are more than pleased to hear that you enjoyed the 8 nights spent at the Hotel Atlantico and we look forward to the pleasure of welcoming you back. Warmest regards, Eva García-Assistant Director

Gentile signora Carnesi. La ringraziamo per il suo commento, siamo stati molto lieti di apprendere che la sua permanenza nel nostro albergo sia stata piacevole e all' altezza delle sue aspettative. Grazie anche per la menzione speciale riservata al nostro staff che lavora dedicandosi alle esigenze di tutti i nostri ospiti cercando di rendere il loro soggiorno un' esperienza da ricordare con piacere. Cordiali saluti, Eva García-Assistant Director

Egregio signore Nigro. Grazie per aver completato il sondaggio riguardo il suo recente soggiorno presso la nostra struttura. La ringraziamo per il suo commento che abbiamo letto con attenzione. Ci dispiace molto apprendere che il suo soggiorno non sia stato all' altezza delle sue aspettative e preghiamo di accettare le nostre scuse. D'altra parte apprezzo gli aspetti positivi riscontrati presso l'Hotel Atlantico. Ci auguriamo che vorrà nuovamente darci fiducia, nel qual caso sarà nostra massima cura assicurarle un soggiorno di suo gradimento. Cordiali saluti. Eva García-Assistant Director

Hello Family Ferrara. I am delighted to read that you and your children enjoyed your stay with us. We do appreciate all the great comments about the cleaning! Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director

Dear Mr.Vanstraelen. Thank You for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about our location, large and cleaning room, friendly staff, incluced the barman, and breakfast. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García-Assistant Director

Dear Mr and Mrs Dupont. Thank you so much for your wonderful feedback. I am delighted to note that you enjoyed the room with views, the breakfast, very important for us, and the location. Most of all though I am especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel. We look forward to welcoming you back. Kind regards, Eva García-Assistant Director

Dear Guest. Thank you very much for your lovely comment. We are very pleased to read that that you have enjoyed our terrace and bar, included the central location which we know how important is to make easier visiting the city. Thank you also for your recommendations to your relatives. We really hope there'll be another chance to have you all here soon. Best regards, Eva García-Assistant Director

Dear Mr.Taus. I appreciate the time you have taken to write your review and I do hope you had a great stay with us. Thank you again and hopefully we shall be able to welcome your return. Yours sincerely, Eva García-Assistant Director

Estimada Señora. Me alegra saber que su estancia con nosotros fue fabulosa y que cumplimos con sus expectativas. Gracias por sus comentarios sobre el personal, a quien informaré inmediatamente. Agradezco su tiempo para enviar estos comentarios y esperamos tenerla de nuevo entre nosotros. Un cordial saludo. Eva García-Assistant Director

Cherè Clientè. Merci mille fois pour votre commentaire concernant l’hôtel Atlantico. J’ai été ravi de lire que vous ayez apprécié votre séjour parmi nous. Sincères salutations, Eva García-Assistant Director

Cherè Clientè. Merci milles fois d’avoir posté votre revue concernant l’Hôtel Atlantico. Je suis très heureux de savoir que la situation et le personnel vous a enchanté. Je m’excuse de n’avoir pu combler vos attentes pour le bruit. Nous nous efforçons de donner à tous nos clients une expérience inoubliable. Nous prenons vos commentaires en considération, car nous voulons toujours nous améliorer. Nous espérons avoir l’opportunité de vous accueillir de nouveau. Encore une fois, nous nous excusons pour les inconvénients et nous espérons vous accueillir lors de votre prochaine visite. Si je peux vous aider de quelque façon que ce soit, n’hésitez pas à me contacter. Sincèrement, Eva García-Assistant Director Sincères salutations

Dear Madame. Very pleasing to read your review. We do have a great team who enjoy daily providing our guests with a memorable stay. I am pleased you describe the hotel as excellent and we look forward to welcoming your return. Thank you for taking the time to share your experience. Yours sincerely, Eva García-Assistant Director

Dear Mr.Crump. First of all Congratulations for your 30 wedding anniversarie and thank you to choose the Hotel Atlántico to celebrate this special day. We are very happy that your stay was a positive experience for all the group and that you enjoyed your time with us. I and my staff appreciate your kind words and recommendation. We endeavour to offer a positive experience for all of our guests. I hope we get to see you again in the near future. Thank you again. At your service, Eva García-Assistant Director

Dear Mr.Daubar. Thank you for your review of The Hotel Atlantico. I am delighted to read that Carmen took such good care of you during her stay. She was delighted to read your comment as she does really go out of her way to make sure all our guests have a wonderful time. It is glad to hear all the staff did their work properly. I am happy that you enjoyed our central location with all its wonderful activities. I sincerely hope we will be able to welcome you back to Hotel Atlantico again soon. Kindest regards, Eva García-Assistant Director

Hello Mr.Richardson. Thanks for taking time to post your review of our hotel. We do appreciate all the great comment about the hotel and staff and and regret that your room was a little noisy. Anyway thank you for your understanding since our hotel is located in one of the main streets in Madrid. Next time I suggest to ask for an interior room in your reservation. Thanks for your high score too. Best regards. Eva García-Assitant Director

Dear Guest Sanders. Thank you for telling us about your recent stay at the Hotel Atlantico. I'm delighted that you and friend enjoyed our location for shopping. I am most pleased of all though that you enjoyed the room, cleaning and service which is what we work hardest at. We very much look forward to welcoming you back next December at Hotel Atlántico. Warmest Regards, Eva García-Assistant Director

Dear Guest. I appreciate the time you have taken to write your review and overall to know you had a great stay with us. Thank you for your comments about the room, service and price. Thank you again and hopefully we shall be able to welcome your return. Yours sincerely, Eva García-Assistant Director

Estimado Sr.Turmo. Gracias por su tiempo para contestar a nuestro cuestionario e informarnos acerca de su estancia en el hotel. Nos agrada saber que tanto la limpieza como los artículos de acogida y el desayuno fueron de su gusto, pero principalmente que el personal del hotel estuvo a la altura de sus expectativas. Finalmente siento que la habitación le pareciera pequeña. Disponemos de distintos tamaños que dependen del del tipo y precio reservado. Esperamos que nos elija de nuevo la próxima vez que visite Madrid. De nuevo gracias por su tiempo. Un cordial saludo. Eva Garcia-Assistant Director

Dear Guest. Thank you for taking the time to post your review. I'm glad you and your wife had a good stay at our property and hope to see you again. Kind regards. Eva García-Assistant Director

Dear Guest. Your feedback is very much appreciated and I appreciate your nice comments about our location and staff. I can assure you that I use your remarks to do everything possible to create an enjoyable experience for each of our guest.We hope to see you again. Best Regards, Eva García-Assistant Director

Dear Madame. Thank you so much for taking the time to give us your valuable feedback following your recent stay with us. Whilst I'm pleased to note that we fully met your expectations in terms of room, bathroom and staff I am very sorry to read your comments about the breakfast. We are in the process of making this service much better, so we appreciate all your comments to improve this service. We very much look forward to welcoming you back again very soon we hope to the Hotel Atlantico. Kind regards, Eva García.

Estimado Sr. Vizcarret. Gracias a usted por informarnos de su estancia a través de nuestro cuestionario para clientes. Me alegra saber que nuestro personal hizo que su estancia fuese agradable y así se lo haré saber inmediatamente. Su principal objetivo es hacer que los clientes se sientan bien atendidos durante su estancia y se complacen cuando esto ocurre. Gracias de nuevo por su tiempo y por sus palabras. Un cordial saludo. Eva García-Assistant Director

Kære Kunde Seir. On behalf of our entire team, I would like to thank you for the comments about all of them. It has been a great pleasure to have you staying at Hotel Atlántico and we look forward to welcoming you back soon, although we can not assure better weather...At your service, Eva García-Assistant Director. Warmest regards,

Dear Mrs.Robinson. Thank you very much for your great feedback, it really means a lot for our team and is much appreciated. We are more than pleased to hear that you enjoyed the cleaning, location and breakafast. Since you loved Madrid, we look forward to the pleasure of welcoming you back to Hotel Atlántico very soon. Warmest regards, Eva García-Assistant Director

Dear Mr.Ayala. First of all thank you very much for your comments and for staying with us. We are really glad our waitress made your stay a memorable one, be sure I will share your comments with her. We are really happy you think the room has a good size and the shuttle bus is very convenient. Hope to see you again in your next visit to Madrid. Best regards. Eva García-Assistant Director

Dear Mr Sonkin. Thank you for your review. We are very happy that your stay was a positive experience and you liked our location to visit museums and shops in Madrid. I will share your comments with the entire staff. Finally, thank you for evaluate positively the value for money we offer to our customers. Best regards, Eva García-Assistant Director

Dear Mr.Whalen. We appreciated very much for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Bonjour cher client. Nous aimerions vous remercier d'avoir pris le temps d'écrire ce message détaillé sur notre hôtel et les services. C'était avec grand plaisir nous vous avons rencontré chez nous. Nous serions ravis de pouvoir vous accueillir chez nous pour votre prochain voyage à Madrid. Bien cordialement, Eva García-Assistant Director

Estimada Sra.IrlandaMelendez. Gracias por elegir Hotel Atlántico para su estancia en Madrid. Agradezco encarecidamente sus comenterios, así como sus consejos, que por supuesto tendremos en cuenta para mejorar la estancia de futuros clientes. Nos alegra saber que la ubicación, la limpieza y el desayuno fueron de su gusto y que la atención y trato del personal fue excelente. Así lo comunicaré a los empleados. Un saludo muy cordial, Eva García- Assistant Director

Dear Mr.Bowen. Thanks for trusting again at the Hotel Atlántico. Thank you for your nice review and the honorable mention! I have shared your kind words with our staff. I am so happy you had a comforable stay. We hope you get to make it back to see us one more time. Always at your service, Eva García-Assistant Director

Dear sir, we would like to thank you for your review regarding your recent stay at Hotel Atlántico. I'm very happy to hear you enjoyed your stay with us. Thank you for all your comments about our service and staff but overall, thank you to highly recommend Hotel Atlantico to other travelers. Warmest Regards, Eva García-Assistant Director.

Уважаемый клиентом Melamedov. Благодарим Вас за заполнение анкеты о последнем пребывании в нашем отеле. Ваше сотрудничество очень важно для нас, и мы глубоко ценим Ваши отклики. Сообщая нам о том, что Вам понравилось, и о том, что мы могли бы улучшить, Вы помогаете нам обеспечивать исключительный сервис для Вас и других гостей в будущем. Мы надеемся, что вскоре снова сможем увидеть Вас. Еще раз выражаю свою признательность за то, что Вы потратили время для заполнения этой анкеты. Мы высоко ценим Ваш интерес к нашему бренду. С уважением, Eva García-Assistant Director

Dear Mr.Shanley, we would like to thank you very much for your wonderful comments but also for your useful remarks. We are very happy and proud that you liked the hotel and particularly our service and this is surely the best compliments for a Hotel Manager. Regarding the time-table of the terrace in the 9th floor, please note the reason because we close earlier is because we don't want to disturb other guest than their rooms are in the 8th floor. Hope you understand the situation. Looking forward to welcoming you again, warmest regards, Eva García-Assistant Director

Dear Guest Prabhat. Thank you so much for your wonderful feedback following your recent stay with us. I am always most reassured to read that it's our personal and friendly service that is most appreciated so thank you for mentioning this. We very happy that you and your family enjoyed the size of the rooms and cleaning. We much look forward to welcoming you back again very soon we hope to the Hotel Atlantico. Kind regards, Eva García-Assistant Director

Chère cliente. Merci pour votre commentaire. Nous sommes heureux que vous avez aimé notre emplacement. Nous serions ravis de pouvoir vous accueillir chez nous pour votre prochain voyage à Madrid. Bien cordialement, Eva García-Assistant Director

Sehr geehrter Speigl. Vielen Dank, dass Sie an der Umfrage zu Ihrem letzten Aufenthalt in unserem Hotel teilgenommen haben. Wir schätzen Sie als unseren Gast, und Ihr Feedback ist uns sehr wichtig. Indem Sie uns mitteilen, was Ihnen an Ihrem Aufenthalt gefallen hat und was wir noch verbessern können, unterstützen Sie uns dabei, den Aufenthalt bei uns für Sie und andere Gäste zukünftig noch angenehmer zu gestalten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Eva Garcia- Assistant Director

Estimada Sra.Guerrero. Gracias por sus felicitaciones, que haremos extensibles, en especial, al personal de recepción. Me alegra saber que le gustó nuestra ubicación y que el trato y servicio durante su estancia fueron de su agrado. Un cordial saludo. Eva García-Assistant Director

Dear Mr.Reed. Thank you very much for your lovely comment. We are very pleased to read that your stay was a great experience and that you have enjoyed the central location which we know how important is to make easier visiting the city. Thank you for your comments about our staff. We really hope there'll be another chance to have you all here soon. Eva García-Assistant Director

Gentile signore Fusato. Grazie mille per i suoi complimenti! Siamo veramente lieti di sapere che la sua permanenza sia stata piacevole. L' aspettiamo dunque in occasione del suo prossimo viaggio a Madrid. Arrrvederci e a presto! Eva García-Assistant Director

Estimado Sr. Corrales. Agradecerle los elogios por nuestros servicios, ya que es uno de los propósitos principales del personal y la dirección del hotel. Será un placer tenerle entre nosotros de nuevo. Cordiales saludos. Eva García-Assistant Director

Thank you for your review it is appreciated. I am very pleased that you enjoyed your stay with us and you found the location to be easy access to all areas of Madrid. Please rest assured all guest comments are shared with team members. Thank you again and we do look forward to having you stay once again in the near future. Yours sincerely, Eva García-Assistant Director

Estimada Sra. Martínez. Gracias por sus comentarios, por su tiempo y por sus recomendaciones a otros clientes. Me ocuparé personalmente de hacer llegar sus felicitaciones al personal de recepción, en concreto a Eduardo y Mila. Reciban un saludo muy cordial y esperamos verles de nuevo si visitan Madrid.Un cordial saludo. Eva García-Assistant Director

Dear Madame. Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize since our reception staff was not as friendly as you expected. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Many thanks for your comments regarding the services that the maids, the breakfast waitress and the bartender provided during your visit. Rest assured that your comments will be shared with them. We are delighted that you enjoyed our location and the room assigned and I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Eva Garcia- Assistant Director

Dear Guest Herald. Thank you for posting your review here and for your business. We are happy that you had a good experience with us. I will let the front desk staff and the housekeeping staff know how much you appreciated his efforts. Thanks again. Hope to see you soon. Warmest Regards, Eva García-Assistant Director

Guten Tag vielen Dank, dass Sie sich die Zeit für die elektronische Gästebefragung von Unsere Website genommen haben! Wir freuen uns sehr, dass es Ihnen in unserem Haus gefallen hat und Sie einen angenehmen Aufenthalt hatten. Ihre Bewertung hilft uns, sicher zu stellen, dass auch unsere künftigen Gäste sich wohl fühlen. Wir freuen uns darauf, Sie bald wieder einmal in unserem Haus begrüßen zu dürfen. BESTe Grüße Eva García-Assistant Director

Dear Madame. Thank you for your nice review and your stay with us. We appreciate your patronage. We are glad to hear you loved our location, room and staff. We hope to see you again soon!!! Warmest Regards, Eva García-Assistant Director

Dear Guest, We appreciated very much again for taking the time to inform your valuable assessment and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Monsieur Brahin. Merci de votre bonté et nous espérons vous revoir bientôt ! C'est notre plaisir vous avoir servi. Eva García. Assistant Director

Dear Guest Hansen. We are really glad our team made your stay a memorable one, and we are really happy you think the hotel, the bed and pillow were very nice for you. Thank you very much for your comments. Kind regards. Eva García-Assistant Director

Dear Guest. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. I apologize for the exterior noise but even our windows try to block all exterior sounds with a modern and adjustable system of soundproof, sometimes is very difficult do not have any exterior noise since the hotel is located in one a busy main road of Madrid. Next time I suggest ask for an interior room, less noisy but, of course, not with the same view.r standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director

Dear Guest, Thank you very much for letting us know your inconveniences regarding the access wireless internet in your room and we appreciated the time you have taken to bring this matter to our attention. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. We would like to thank you again for bringing this matter to our attention and we do hope you will allow us the opportunity to be of service to you again on some future occasion. Faithfully yours, Eva García-Assistant Director

Dear Guest Baizhumanov. Thank you for your information about your positive experience at Hotel Atlantico and for you recommendations to your friends.Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments and hope to see you again in the near future. Yours in Service, Eva García-Assistant Director

Dear Mrs Vadakkumcherry. Thank you for this review. We are really very happy to hear Hotel Atlantico was the best hotel on your trip. It is glad to know you liked the room, bathroom and location. It is our pleasure to have served you. We look forward to your next visit. We are very happy that you enjoyed your time here!! Kind regards, Eva García-Assistant Director

Estimado Cliente. Gracias por sus amables comentarios que nos motivan a hacer cada día mejor nuestro trabajo y superarnos a nosotros mismos. Agradecemos sus sinceros sentimientos y el comentario sobre la limpieza y los servicios del hotel. Nuestro personal trabaja tenazmente para conseguirlo. Esperamos darle de nuevo pronto la bienvenida. Gracias. Cordiales saludos. Eva García-Assistant Director

Dear Guest. First of all thank you for this wonderful review. Thank you for your kind words and recommendations. It is our pleasure to have served you. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. We look forward to your next visit. Best regards. Eva Garcia Assistant Director

Dear Guest, Your compliments of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García-Assistant Director

Dear Guest. Thank you for your patronage and your nice word: "Perfect". This means for us that we have created a positive environment of warm and hospitality during your stay. I have shared your kind words with our staff.We hope to see you again soon. Yours in service. Eva García-Assistant Director

Dear Ms Loughlin. Thank you for your patronage and recognition of our value. It is very glad to hear you had a wonderful experience in the Hotel Atlántico. I and my staff appreciate your kind words and recommendation. We endeavour to offer a positive experience for all of our guests. I hope we get to see you again in the near future. Thank you again. At your service, Eva García-Assistant Director

Dear Ms Woodward. Thank you for your nice review! I have shared your kind words with our staff. I am so happy you enjoyed your time with us. We hope you get to make it back to see us sometime soon. Always at your service. Eva García-Assistant Director

Dear Mr.Soliman. Thank you very much for your kind mention of our hotel and your patronage. Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments and hope to see you again in the near future. Yours in Service, Eva García-Assistant Director

Dear Mr. van Montfrans, Thank You for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our location and your comments regarding the shower and breakfast. It is very rewarding for us to know that you had a perfect stay in Madrid. It will be a pleasure to host you again in future. With best regards Eva García- Assistant Director

Cher client. Nous vous remercions pour votre visite chez nous à l'hôtel Hotel Atlántico et d'avoir pris un petit moment d'écrire un commentaire. Pour nous les suggestions et compliments de nos clients sont très importants dans le bût de donner le meilleur service possible à tous nos clients. Je m’excuse de n’avoir pu combler vos attentes en ce qui concerne le petit déjeuner.Si nous pouvons vous aider dans vos démarches, n’hésitez pas à nous contacter. Bien cordialement, Eva García-Assistant Director

Dear Guest, Many thanks for your the nice comments regarding our accomodation, cleaning, location, breakfast and terrace during your visit. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Dear Mr.Mathers, thank you very much for your great feedback, it really means a lot for our team and is much appreciated. We are more than pleased to hear that we exceeded your expectations with our breakfast and you enjoyed our location too. We look forward to the pleasure of welcoming you back to Hotel Atlántico. Warmest regards, Eva García-Assistant Director

Guten Tag, vielen Dank, dass Sie sich die Zeit für die elektronische Gästebefragung von Unsere Website genommen haben! Wir freuen uns sehr, dass es Ihnen in unserem Haus gefallen hat und Sie einen angenehmen Aufenthalt hatten. Ihre Bewertung hilft uns, sicher zu stellen, dass auch unsere künftigen Gäste sich wohl fühlen. Wir freuen uns darauf, Sie bald wieder einmal in unserem Haus begrüßen zu dürfen. BESTe Grüße Eva García-Assistant Director

Dear sir, we would like to thank you for all your wonderful comments regarding the hotel, location and facilities. Please rest assured that I will extend your compliments to the entire staff. On the other hand I apologize if your room was not as big as expected. We have many different types of rooms and the size depends of the room booked in your reservation. Our hotel also offers Deluxe rooms bigger than the Standard rooms. Next time I suggest you ask for an exterior room in your reservation.It has been a great pleasure to have you staying at Hotel Atlántico and we look forward to welcoming you back soon. Warmest regards, Eva García-Assistant Director

Dear Ms.Myer. Thank you very much for your kind mention of our hotel and your patronage. Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments and hope to see you again in the near future. Yours in Service. Eva García-Assistant Director

Dear Mr. Siem. Thank you for having taken the time to comment on your recent stay at Hotel Atlántico and we are very happy that overall you have enjoyed your stay with us. We deeply apologize for the situation you experienced with the shuttle bus and the wifi signal. We thank for your understanding. We have already taken further action and reinforce our security procedure in order to avoid such inconvenience in the future. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director

Dear Guest. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlántico and we are very happy that overall you have enjoyed the room and bathroom, breakast and the rooftop bar. I will share your comments to the front desk staff. We deeply apologize you don't like your interior room. Next time I suggest to ask for a exterior room. Our reservation staff will do their best to offer the room wished. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director

Dear Guest. Let me start by thanking you for completing our Guest Survey regarding your recent stay at our hotel. Your referrals are very important to us to encourage our staff and ourselves. We look forward to hosting you again. Thank you very much again for your time. Best regards. Eva García. Assistant Director.

Dear Ms Dimarakis. Thank You for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about our location and service, as well as the room, cleaning, extras, internet connection and breakfast. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García Assistant Director

Dear Ms Guest. Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations regarding the heat in your room. Since the weather has not been very regular during the last months it was very difficult to comply with all guest expectations with reference the heat/cold in the rooms during this period. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, don't hesitate to contact me directly. Eva Garcia- Assistant Director

Dear Mr.Burns. Thank you for your nice review. I have shared your kind words with our staff. I am so happy the hotel exceeded your expectations. We hope you get to make it back to see us sometime soon. Always at your service. Eva García-Assistant Director

Dear Ms Bowie. Your compliments of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García- Assistant Director

Dear Mr. Smith.We would like to thank you very much for your wonderful comments but also for your useful remarks.I apologize for the exterior noise when the windows are opened but it is very difficult to solve this matter since as you know the hotel is located in a busy main road of Madrid. The Hotel Atlántico values your business and considers you one of our most important customers. We look forward to hosting you again. Best regards.Eva Garcia-Assistant Director

Dear Guest Vasin. Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, as the breakfast variety, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, Eva Garcia- Assistant Director

Dear Guest. Thank you for your comments. I and my staff appreciate your kind words. We endeavour to offer a positive experience for all of our guests. I hope we get to see you again in the near future. Thank you again. At your service, Eva García-Assistant Director

Dear Ms Wesson. Thank You for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about our location, cleaning, views, bathroom and breakfast. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García Assistant Director

Gentile Cliente, Ho piacere che il suo giudizio sul nostro Hotel Atlantico sia positivo faremo sempre il possibile per offrirVi la nostra ospitalità più genuina e il nostro impegno a migliorarci sempre. Un saluto, Eva Garcia- Assistant Director

Dear Mr.Frieberg. Thank you for posting your comments and for the nice words about the hotel and staff. We are very happy that overall you have enjoyed your stay with us. We are really sorry to hear that your stay was disturbed by the reconstruction in a room. Please next time inform the reception staff and the noise stops immediately. I sincerely apologize. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Eva Garcia- Assistant Director

Dear Mr. Davies, Your compliments of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. I am very happy you and your wife enjoyed your stay here. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García-Assistant Director

Guten Tag Herr Sentker. vielen Dank, dass Sie sich die Zeit für die elektronische Gästebefragung von Unsere Website genommen haben! Wir freuen uns sehr, dass es Ihnen in unserem Haus gefallen hat und Sie einen angenehmen Aufenthalt hatten. Ihre Bewertung hilft uns, sicher zu stellen, dass auch unsere künftigen Gäste sich wohl fühlen. Wir freuen uns darauf, Sie bald wieder einmal in unserem Haus begrüßen zu dürfen. BESTe Grüße Eva García-Assistant Director

Estimada Señora Carraco. Muchas gracias por confiar en el Hotel Atlántico y por sus maravilloso comentario. Agradezco sus observaciones acerca del personal y así se lo haré saber; que el cliente reconozca el buen trabajo realizado es la mayor de sus motivaciones. Esperamos que nos elija de nuevo la próxima vez que visite Madrid.De nuevo gracias por su tiempo.Un cordial saludo. Eva Garcia-Assistant Director

Monsieur Lévi. J’aimerais tout d’abord vous remercier d’avoir complété notre sondage concernant l’appréciation de votre séjour dans notre hôtel. Je m’excuse de n’avoir pu combler vos attentes concernant le petit déjeuner. Pour votre information, nous avons changé la marque de jus d'orange et d'ananas à une meilleure qualité. Nous espérons que vous nous rendre visite à nouveau pour essayer d'être à votre goût. Nous nous efforçons de donner à tous nos clients une expérience inoubliable. Si je peux vous aider de quelque façon que ce soit, n’hésitez pas à me contacter. Merci encore d’avoir pris le temps de compléter le sondage et bonne journée! Sincèrement, Eva Garcia- Assistant Director

Egregio signore Luca. La ringraziamo per averci dedicato il Suo tempo compilando il questionario relativo alla Sua recente permanenza presso il nostro albergo. Siamo spiacenti per non aver soddisfatto le Sue aspettative per quanto riguarda la prima colazione. Ci impegnamo costantemente per assicurare ai nostri ospiti un piacevole soggiorno e sicuramente i Suoi suggerimenti ci aiuteranno a migliorare la qualità dei nostri servizi. Ci auguriamo che questo episodio non pregiudichi la fiducia che ha riposto in noi e speriamo voglia darci un'altra possibilità per dimostrarLe la nostra professionalità e la cura che ogni giorno dedichiamo ai nostri clienti. Rimaniamo a Sua disposizione per qualsiasi informazione o assistenza. Cordiali saluti, Eva Garcia

Gentile Cliente Sgarbossa, La ringrazio per la sua mail su questo sito di viaggiatori ho piacere che abbia gradito la nostra ospitalità e spero che consideriate il nostro albergo la Vostra casa la prossima volta che deciderete di venire a visitare la nostra città. Cordiali saluti, Eva Garcia-Assistant Director

Dear Guest Vhenniappan. Thank You for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García- Assistant Director

Dear Mr Burridge. Thank you for your review. We are very happy that your stay was a positive experience and that you enjoyed your time with us. I apologize for not exceeding your expectations regarding AC. Please note by local laws and due the ecologic rules we can only switch on the air conditioning if the heating is switch off and usually in February it is to early to switch off the heating even this year and due to the hot in Madrid probably change the guidelines. Anyway you can switch off the heating in any time. Just for your information, note that many rooms have the AC working at this time. It is glad to check that your score is very high in the all of the items. Thank you. We strive to ensure each and every guest experience is satisfying. Again, thanks for taking the time and have a great day! Sincerely, Eva Garcia- Assistant Director

Dear Mr.Dimarakis. Thank You for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our location, room and bathroom, internet access and breakfast. I am very sorry to hear the inconveniences experienced with the noise between the rooms. Your feedback is appreciated and will help us with the continuous improvement of our service. It is very rewarding for us to hear your description as a fantastic hotel. It will be a pleasure to host you again in future. With best regards Eva García Assistant Director

Dear Guest Cohen. Thank you for taking the time to complete our survey! Your feedback is appreciated and will help us with the continuous improvement of our service. Hope next time we obtain a 5 point score in your survey. I hope you give as another chance in your next visit to Madrid. Hope to see you soon. Best regards, Eva García-Assistant Director

Dear Guest. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlántico and we are very happy that overall you have liked our location, service and rate. On the other hand we are very sorry for the problems with the exterior noise. Just for your information, please note that even our windows try to block all exterior sounds with a modern and adjustable system of soundproof, sometimes is very difficult do not have any exterior noise since the hotel is located in one a busy main road of Madrid. Next time I suggest ask for an interior room, less noisy but, of course, not with the same view. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director

Exmº Sr. Solera. Muito obrigado por seus parabens e comentários. Estamos contentes que ele tinha uma estadia agradável no nosso hotel. Esperamos que ele volta em sua próxima visita a Madrid. Obrigado, em meu nome e de toda a equipe. Melhores cumprimentos. Eva García-Assistant Director

Exmº Sr Rui Ferraz: Deixe-me começar por lhe agradecer completando nosso questionário do cliente a respeito de sua recente estada em nosso hotel. Suas referências são muito importantes para nós incentivamos nossos pessoal e nós mesmos. Nós estamos contentes de saber que a sua estadia foi excelente e esperamos ansiosos para recebê-lo novamente. Muito obrigado novamente pelo seu tempo. Atenciosamente. Eva García-Assistant Director

Dear Mr.Evans. Thank you for your nice review! I have shared your kind words with our staff. I am so happy you enjoyed your time with us. We hope you get to make it back to see us sometime soon. Always at your service, Eva García-Assistant Director

Egregio signore Frassà. La ringraziamo per averci dedicato il Suo tempo compilando il questionario relativo alla Sua recente permanenza presso il nostro albergo. Siamo spiacenti per non aver soddisfatto le Sue aspettative rispetto al rumore esterno dell'hotell . Ci impegnamo costantemente per assicurare ai nostri ospiti un piacevole soggiorno e sicuramente i Suoi suggerimenti ci aiuteranno a migliorare la qualità dei nostri servizi. Ci auguriamo che questo episodio non pregiudichi la fiducia che ha riposto in noi e speriamo voglia darci un'altra possibilità per dimostrarLe la nostra professionalità e la cura che ogni giorno dedichiamo ai nostri clienti. Rimaniamo a Sua disposizione per qualsiasi informazione o assistenza. Cordiali saluti, Eva Garcia-Assistant Director

Dear Mr.Head. Many thanks for your comments regarding the room, breakfast and the services that the staff provided during your visit. We are also delighted that you enjoyed your stay with us so much and rest assured that your comments will be shared with the whole team, specially with Carment and the reception staff. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director Faithfully yours,

Dear Madame. Thank you for your patronage and your recommendation. We pride ourselves on creating a positive environment of warm and hospitality and it is glad to hear when this happen. We hope to see you again soon. Yours in service, Eva García-Assistant Director

Dear Madame, Thank You for choosing Hotel Atlántico and for sharing with other travellers your kind opinion on TripAdvisor and to your friends about our hotel and services. It will be a pleasure to host you again in future. With best regards Eva García- Assistant Director

Dear Ms. Mitrovich. Thank you for choosing Hotel Atlántico for your visit in Madrid. I am very sorry for not exceeding your expectations regarding the internet connection. I am very sorry it doesn't work properly in your room during your stay. Anyway we have not notice any incident recently since in other rooms and public areas is working accurately. We are checking the system again. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director

Estimado Cliente. Muchísimas gracias por sus comentarios y por su alta valoración de la estancia. Me ocuparé personalmente de hacer llegar sus felicitaciones al personal del hotel. Me alegra saber que la ubicación, limpieza, comodidad y ubicación del hotel fueron de su agrado. Reciba un saludo muy cordial y esperamos verle de nuevo si visitan Madrid. Atentamente. Eva García-Assistant Director

Gentile signora Cevinini. Sono io a ringraziarla per avere scelto Hotel Atlántico per il suo soggiorno a Madrid e per aver scritto questo bellissimo commento Cordiali saluti, Eva Garcia-Assistant Director

Dear Sir, we would like to thank you very much for your wonderful comments but also for your useful remarks. We are very happy and proud that you liked the hotel and our location.I am very sorry if your room was too warm in the night. Next time I suggest to switch off the heating directly in your room or ask at the reception desk in order the maintenace staff do it for you. We sincerely thank you for useful feedback and we hope to have the opportunity to welcome you back. Best regards, Eva García-Assistant Director

Dear Mr.Goddard. Thank You for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about the location, cleaning and hotel character. It has been a great pleasure to have you staying at Hotel Atlántico and we look forward to welcoming you back soon. Warmest regards, Eva García Assistant Director

Dear Mr.Wood. Thank You for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our location,accommodation, food and services. I and my staff appreciate your kind words and recommendation. It will be a pleasure to host you again in future. With best regards Eva García Assistant Director

Egrerio Signore Gentili. Ci fa veramente piacere leggere che la Vostra esperienza presso la nostra Casa sia stata piacevole e positiva. Ci teniamo molto a condividere tutti i commenti perchè riteniamo importantissimi alla crescita professionale. Arrivederci a presto Eva García – Assistant Director

Dear Guest. Thank you for your patronage and recognition of our value. I and my staff appreciate your kind words and recommendation. We endeavour to offer a positive experience for all of our guests. I hope we get to see you again in the near future. Thank you again. At your service,Eva Garcia-Assistant Director

Dear Guest, we would like to thank you very much for your wonderful comments but also for your useful remarks. We are very happy and proud that you liked the hotel, our location, breakfast, room and amenities and particularly our service and this is surely the best compliments for a Hotel Manager. I am very sorry because the noise of the plumbing system. Thank you also for your remarks about the coffe/tea making facilities in room. Finally and just for your information, please note that from the 1st of Januray 2012, we decided to leave Best Western Hotel Chaine and actually we are an independent hotel. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director

Estimado cliente Rossal. Le agradecemos mucho la descripción de su experiencia en Hotel Atlántico. Nos alegra saber que nuestra ubicación, habitaciones y servicio del personal fueron de su agrado. Comentarios como el suyo son el mejor incentivo tanto para el personal como para la dirección del hotel, pues nuestro deseo es que cada cliente disfrute de una experiencia inolvidable. Esperamos poder darle pronto la bienvenida nuevamente en el Hotel Atlántico. Muchisimas gracias. Eva García-Assistant Director

Dear Madame. Thank you for your patronage and your nice word about our coffee bar. This means for us that we have created a positive environment of warm and hospitality during your stay. We hope to see you again soon. Yours in service, Eva García-Assistant Director

Gentile signore Maravacchio, La ringrazio per la sua mail su questo sito di viaggiatori ho piacere che abbia gradito la nostra ospitalità e spero che consideriate il nostro albergo la Vostra casa la prossima volta che deciderete di venire a visitare la nostra città. Cordiali saluti, Eva Garcia

Dear Mr. Guest. First of all thank you for this wonderful review. Thank you for your kind words and consideration about the room and terrace. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It is our pleasure to have served you. We look forward to your next visit. Best regards. Eva Garcia-Assistant Director

Dear Guest. Thank you for your patronage and to defined your stay with these nice two words: "Everything Excellent". This means for us that we have created a positive environment of warm and hospitality during your stay. We hope to see you again soon. Yours in service, Eva García-Assistant Director

Dear Guest, Your compliments of the Hotel Atlántico with reference to our staff location and room are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García-Assistant Director

Estimado Sr. Guijarro. En primer lugar, darle las gracias por sus comentarios. Su opinión es muy importante para el hotel. Gracias por su alta valoración y su recomendación. Me alegra saber que tuvo una estancia agradable entre nosotros tanto por la ubicación del hotel como por las condiciones. Esperamos que nos elija de nuevo la próxima vez que visite Madrid. De nuevo gracias por su tiempo. Un cordial saludo. Eva Garcia- Assistant Director

Estimado Sr. Benavides. Le agradecemos mucho la descripción de su experiencia en el Hotel Atlántico. Sus comentarios acerca de nuestra ubicación, desayuno, internet y caracteríscas de la habitación son un buen premio, pero especialmente su felicitación al personal -de la cual ya han sido informados- por la atención y servicio al cliente son el mejor incentivo tanto para la dirección como para el personal del hotel ya que nuestro objetivo es hacer que la estancia de los clientes sea una experiencia inolvidable. Esperamos poder darle pronto la bienvenida nuevamente en el Hotel Atlántico. Muchisimas gracias. Eva García-Assistant Director

Dear Mr.Anselmi, thank you very much for your kind words that are really the best compliments that a Hotel Manager can ever receive. We are all very happy that you liked our hotel but particularly that you enjoyed the service our staff have provided. We hope to see you again in a near future. Warmest regards, Eva García-Assistant Director

Dear Mr.Hagelin, We appreciated very much again for taking the time to inform your valuable assessment and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Please rest assured that I will extend your compliments to the entire staff. Faithfully yours, Eva García-Assistant Director

Dear Mr.Zeidan.We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlántico and we are very happy that overall you have enjoyed your stay with us. We deeply apologize your comments about the exchange rate offered in the hotel, but please note the 1.29 is the official Bank Exchange rate but the banks also add a commission, that depends of the bank. We have the official exchange rate for the places that are not a bank. The receptionist always give the guest the option to go to the bank instead to change the money in the hotel.Thank you very much for your remark which constantly help us in improving our standards and the service to our guests and thank you for your recommendations too.We very much hope to have the opportunity to welcome you back soon.Warmest regards,Eva García-Assistant Director

Dear Mr.Wiggins. Thank you very much for your kind mention of our hotel and your patronage. Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments about comfort, cleaning, size of the room, location and breakfast and hope to see you again in the near future. Yours in Service, Eva García-Assistant Director

Estimada Sra. Ruiz. Le agradecemos mucho la descripción de su experiencia en Hotel Atlántico. Sus comentarios acerca del personal y las particularidades de nuestras habitaciones son el mejor premio para continuar haciendo que la estancia nuestros huespedes sea una experiencia inolvidable. Esperamos poder darle pronto la bienvenida nuevamente en el Hotel Atlántico. Muchisimas gracias. Eva García-Assistant Director

Dear Ms. Patel, Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our location, cleaning and services. It will be a pleasure to host you again in future. With best regards, Eva García- Assistant Director

Dear Guest. Thank you for your patronage and recognition of our value. I and my staff appreciate your kind words and recommendation. We endeavour to offer a positive experience for all of our guests and it is very glad to hear that our facilities for the disabled were more than satisfying during your stay. I hope we get to see you again in the near future. Thank you again. At your service, Eva Garcia-Assistant Director

Dear madame. Thank you for your nice review. I have shared your kind words with our staff. I am so happy you enjoyed the room with views and the hotel location. We hope you get to make it back to see us sometime soon. Always at your service. Eva García-Assistant Director.

Dear Mr.Zavahir. Thank You for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about our location and quality. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García- Assistant Director

Sehr geehrte/r, Vielen Dank, dass Sie an der Umfrage zu Ihrem letzten Aufenthalt in unserem Hotel teilgenommen haben. Wir schätzen Sie als unseren Gast, und Ihr Feedback ist uns sehr wichtig. Indem Sie uns mitteilen, was Ihnen an Ihrem Aufenthalt gefallen hat und was wir noch verbessern können, unterstützen Sie uns dabei, den Aufenthalt bei uns für Sie und andere Gäste zukünftig noch angenehmer zu gestalten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. . Mit freundlichen Grüßen Eva Garcia Assistant Director

Estimado cliente. Gracias por su tiempo y por la alta valoración incluida en el cuestionario de clientes. Asimismo le agradecemos su crítica acerca del desyuno. Siento que la bollería no fuera de su agrado pero le informo que disponemos de bollería fresca -horneada diariamente en el hotel-, bollería envasada y productos especiales de temporada. De cualquier forma agradezco sus sugerencias ya que éstas nos ayudan a mejorar nuestro servicio al cliente. Esperamos poder darle pronto la bienvenida nuevamente en el Hotel Atlántico. Muchisimas gracias. Eva García-Assistant Director

Dear Guest, Thank You for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about our cleaning, breakfast, location and quiet hotel. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García-Assistant Director

Dear Guest , Many thanks for your comments regarding the services and facilities during your visit. We are delighted that you enjoyed your stay with us so much and rest assured that your comments will be shared with the whole team here and read with pride. We appreciated very much again for taking the time to inform your valuable thought. It is very glad to know you think Hotel Atlántico is one of the best city centre hotels you have stayed. We look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Dear Sir, thank you very much for your great feedback, it really means a lot for our team and is much appreciated. We are more than pleased to hear that you enjoyed your room, locations and hotel views and we look forward to the pleasure of welcoming you back to Hotel Atlántico. Warmest regards, Eva García-Assistant Director

Estimada señora. En primer lugar, darle las gracias por sus comentarios. Su opinión es muy importante para el hotel. Gracias por su alta valoración en ubicación, terrazas y personal del hotel. Me alegra saber que tuvo una estancia agradable entre nosotros. Esperamos que nos elija de nuevo la próxima vez que visite Madrid. De nuevo gracias por su tiempo. Un cordial saludo. Eva Garcia- Assistant Director

Уважаемый клиентом Kraliev, Благодарим Вас за заполнение анкеты о последнем пребывании в нашем отеле. Ваше сотрудничество очень важно для нас, и мы глубоко ценим Ваши отклики. Сообщая нам о том, что Вам понравилось, и о том, что мы могли бы улучшить, Вы помогаете нам обеспечивать исключительный сервис для Вас и других гостей в будущем. Мы надеемся, что вскоре снова сможем увидеть Вас. Еще раз выражаю свою признательность за то, что Вы потратили время для заполнения этой анкеты. Мы высоко ценим Ваш интерес к нашему бренду. С уважением, Eva García-Assistant Director

Gentile signora, Ho piacere che il suo giudizio sul nostro Hotel sia positivo faremo sempre il possibile per offrirVi la nostra ospitalità più genuina e il nostro impegno a migliorarci sempre. Un saluto, Eva Garcia-Assistant Director

Dear Mrs. Wallace. Thank you for your nice review and your stay with us. We appreciate your patronage. We are glad that the hotel and staff were able to make your visit pleasant. We hope to see you again soon! Warmest Regards, Eva García-Assistant Director

Dear Guest. Thank you for your patronage. We pride ourselves on creating a positive environment of warm and hospitality. It is nice to know when this happens. We hope to see you again soon. Yours in service, Eva García-Assistant Director.

Estimado Sr.Bazo. Muchísimas gracias por sus comentarios. Me ocuparé personalmente de hacer llegar sus felicitaciones al personal del hotel. Como siempre nos es muy grato recibirles a usted y a su familia en el hotel. Ya sabe que intentamos cuidar y mimar a todos nuestros clientes. Esperamos verles muy pronto de nuevo. Reciba un saludo muy cordial y hágalo extensible a sus padres. Eva García-Assistant Director

Dear Mr.Tattersall. Thank you for your patronage and recognition of our location, room, cleaning and order. I and my staff appreciate your kind words and recommendation. We endeavour to offer a positive experience for all of our guests. I hope we get to see you again in the near future. Thank you again. At your service, Eva García-Assistant Director

Estimado Cliente. En primer lugar, darle las gracias por cumplimentar nuestro Cuestionario para Clientes con motivo de su estancia en el hotel. Su opinión es muy importante para nosotros y nos alegra saber que tanto la ubicación, la limpieza, el confort, las habitaciones y lencería fueran de su agrado. Asimismo informaré al personal del hotel sobre su opinión acerca del servicio y atención recibidos. Puede estar seguro que tanto la dirección como el personal del hotel, utilizaremos cada una de sus sugerencias para mejorar y procurar una agradable estancia a cada uno de nuestros clientes. Esperamos de nuevo su visita. Una vez más le agradezco su tiempo y le deseo que tenga un buen día. Cordiales saludos. Eva García-Assistant Director

Dear Guest. I am really very sorry for the incidents occurred during your stay. I have already informed to the breakfast staff about your complaint in order to solve this matter and that such incidents do not occur anymore in the future. Anyway I have checked your invoice and the reception staff corrected the mistake and finally only one breakfast were charged in your account before your departure. I hope you can give us another chance and we can accommodate you again on your next visit to Madrid. Thanks again for your patience. Best regards, Eva García-Assistant Director

Dear Sir, Let me start by thanking you for completing our Guest Survey regarding your recent stay at our hotel. Your referrals are very important to us to encourage our staff and ourselves. It is nice to know you like our hotel and location. We look forward to hosting you again. Thank you very much again for your time. Best regards. Eva García. Assistant Director

Dear Mrs. Baker. Thank You for taking the time to write this nice review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about our location, bathroom, comfort and and helpful front desk staff. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García- Assistant Director

Monsieur Nieto. J’aimerais tout d’abord vous remercier d’avoir complété notre sondage concernant l’appréciation de votre séjour dans notre hôtel. Vos commentaires sont très appréciés et je peux vous assurer que mon personnel et moi-même ferons tout ce qui est en notre pouvoir pour créer une expérience inoubliable pour chacun de nos clients. Nous espérons vous revoir bientôt. Sincèrement, Eva Garcia- Assistant Director

Chère cliente. Nous vous remercions pour votre visite chez nous à l'hôtel Hotel Atlántico et d'avoir pris un petit moment d'écrire un commentaire. Pour nous les suggestions et compliments de nos clients sont très importants dans le bût de donner le meilleur service possible à tous nos clients. Bien cordialement, Eva García-Assistant Director

Bonjour cher client, Tout d'abord nous aimerions vous remercier d'avoir pris le temps d'écrire ce message sur notre hôtel. Je suis heureux de savoir que vous et votre fils a choisi notre hôtel pour la nuit du réveillon du 31 décembre à Madrid. Nous serions ravis de pouvoir vous accueillir chez nous pour votre prochain voyage. Bien cordialement, Eva García-Assistant Director.

Madame Fages.J’aimerais tout d’abord vous remercier d’avoir complété notre sondage concernant l’appréciation de votre séjour dans notre hôtel.Je m’excuse de n’avoir pu combler vos attentes d'une chambre calme. Nous nous efforçons de donner à tous nos clients une expérience inoubliable, mais parfois, il n'est pas possible en raison de l'occupation élevé de l'hôtel. Nous sommes heureux vous avez aimé le petit déjeuner.Encore une fois, nous nous excusons pour les inconvénients et nous espérons vous accueillir lors de votre prochaine visite.Sincèrement,Eva Garcia-Assistant Director

Madame Lopera. Merci d’avoir complété notre sondage concernant l’appréciation de votre séjour dans notre hôtel et de rester avec nous. Mercie aussi pour votre bonne revue. Nous sommes heureux vous avez aimé la situation de l'hôtel, les chambres et surtout le personnel. C'est notre plaisir vous avoir servi.Nous espérons vous revoir bientôt! Eva García- Assistant Director

Madame, J’aimerais tout d’abord vous remercier d’avoir complété notre sondage concernant l’appréciation de votre séjour dans notre hôtel. Je m’excuse de n’avoir pu combler vos attentes. Je suis désole pour n'a pas répondu à leurs attentes par l'absence d'une bouilloire dans la chambre. Je vous informe que nous avons un service de café et de thé dans le bar de l'hôtel. Nous nous efforçons de donner à tous nos clients une expérience inoubliable. Merci quand même par la valeur élevée signifie que le séjour a été à son goût. Nous prenons vos commentaires en considération, car nous voulons toujours nous améliorer. Nous espérons avoir l’opportunité de vous accueillir de nouveau. Bonne Année 2012! Sincèrement, Eva Garcia- Assistant Director

Dear Mr and Mrs Hewetson. First of all thank you for this wonderful review. Thank you for your kind words and consideration. Your compliments of our building, cleaning, room and bathroom, bar, breakfast room and services are very much appreciated as well our breakfast buffet is greatly pleasant. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It is our pleasure to have served you. We look forward to your next visit. We are very happy that you enjoyed your time here. Happy New Year 2012! Best regards. Eva Garcia-Assistant Director

Estimada Señora. Le agradecemos sus comentarios acerca de la insonorización, limpieza y especialmente su valoración al personal del hotel. Es importante para nosotros conocer la opinión de nuestros clientes, en especial, cuando nos informan que el hotel cumplió con sus expectativas. Con referncia al ascensor le informamos que disponemos de dos ascensores, uno con capacidad para 8 personas y el otro para 6 personas. De cualquier forma, al ser un edificio protegido de principios del siglo XX, nos es muy difícil disponer de un tercer ascensor. Esperamos de nuevo su visita la próxima vez que viaje a Madrid. Un cordial saludo. Eva García-Assistant Director

Dear Mr.O'Hare, thank you very much for your great feedback, it really means a lot for our team and is much appreciated. I will share your nice comments with the hotel staff. We are more than pleased to hear that you enjoyed your pre-Christmas stay and we look forward to the pleasure of welcoming you back to Hotel Atlántico. Happy New Year 2012!!!Eva García-Assistant Director

Gentile signora Mattioli, ci fa veramente piacere leggere i Vostri commenti. Grazie per il tempo dedicato e per tutte le belle parole che sono un valido stimolo a crescere professionalmente. Vi aspettiamo presto a Madrid presso l'hotel Hotel Atlántico. Buon Natale e Felice Anno Nuovo!!! Eva García-Assistant Director

Estimado cliente. Muchísimas gracias por sus comentarios. Me ocuparé personalmente de hacer llegar sus felicitaciones al personal del hotel y me alegra saber que la habitación fue de su agrado. Reciba un saludo muy cordial y esperamos verle de nuevo si visita Madrid. ¡Feliz Año 2012! Eva García-Assistant Director

Dear Mr. Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. It is very glad to hear your experience was excellent. We hope to see you again. Again, thanks for taking the time and my best wishes for next year 2012! Sincerely, Eva Garcia-Assistant Director

Gentile signora Catalano. Innanzitutto, vorremmo ringraziarLa per i bellissimi commenti che ha scritto sul nostro sito web e soprattutto per i Suoi complimenti rivolti al nostro personale che trasmetteremo con piacere. Buon Natale e Felice Anno Nuovo. Cordiali saluti, Eva García-Assistant Director.

Estimado Sr.Carpintero. Le agradecemos sus comentarios acerca de su estancia, de la ubicación y los servicios del hotel. Asimismo me ocuparé de informar al personal acerca de sus comentarios. Es importante para nosotros conocer la opinión de nuestros clientes, en especial, cuando nos informan que el hotel cumplió con las expectativas del cliente. Esperamos de nuevo su visita la próxima vez que viaje a Madrid. Un cordial saludo. Eva García-Assistant Director

Dear Madame. Thank you for taking the time to complete our survey. Your feedback is appreciated and will help us with the continuous improvement of our service. I suggest next time ask for an exterior room, brighter than the interior rooms. Thank you also for your comments about our breakfast. Thank you very much again for your time. Best regards. Eva García-Assistant Director

Dear Guest, We appreciated very much for taking the time to inform your valuable thoughts and your comments about your stay was like in a 5 stars hotel. We look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Estimado Sr.Rodriguez. En primer lugar, darle las gracias por sus comentarios. Su opinión acerca de la ubicación, limpieza, equipamiento y tamaño de las habitaciones es muy importante para el hotel. Gracias por su alta valoración. Le pido disculpas por no cumplir con sus expectativas, con respecto a nuestro desayuno. Creo que debe tener en cuenta la relación calidad-precio y la variedad de nuestros productos: alimentos calientes, fríos, salados, dulces y dietéticos, pero en cualquier caso agradecemos sus sugerencias. Esperamos que nos elija de nuevo la próxima vez que visite Madrid. De nuevo gracias por su tiempo. Un cordial saludo. Eva Garcia- Assistant Director

Dear Guest. Thank you for your nice review and your stay with us. We appreciate your patronage. We are glad to hear you liked our location and room. We hope to see you again soon! Warmest Regards, Eva García-Assistant Director

Dear Madame. We are pleased you enjoyed your recent stay at Hotel Atlántico. With all the choices of places to stay in Madrid we are most honoured you choose us. Your compliments of our comfort, cleaning and particularly the service our staff have provided are very much appreciated. Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García- Assistant Director

Dear Mr.McVeigh. Thank you very much for letting us know your inconveniences regarding your stay at Best Western Hotel Atlántico and we appreciated the time you have taken to bring this matter to our attention. With reference to your room size, please note we have many different types of rooms and size depends of the room booked in your reservation. Thank you also for your comments about the shower curtain. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. We would like to thank you again for bringing this matter to our attention and we do hope you will allow us the opportunity to be of service to you again on some future occasion. Faithfully yours, Eva García-Assistant Director

Dear Mr Rick S. First of all congratulations for your 25th wedding anniversary. Thank you for this wonderful review and for your kind words and consideration. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. We are very happy that you and your wife enjoyed your time here!! We look forward to your next visit. Hope to see you soon. Best regards. Eva Garcia- Assistant Director

Estimada clienta. Le agradecemos mucho la descripción de su experiencia en Hotel Atlántico. Sus comentarios acerca de nuestra ubicación, personal y limpieza son el mejor incentivo para continuar haciendo que la estancia nuestros huespedes sea una experiencia inolvidable. Con referencia a los ruidos entre habitaciones quiero comentarle que estamos considerando su opinión para enfocarnos en mejorar este problema incluido en sus comentarios y esperamos que nos de otra oportunidad para servirle. Esperamos poder darle pronto la bienvenida nuevamente en el Hotel Atlántico. Muchisimas gracias. Eva García-Assistant Director

Dear Madame. Thank you for posting your review here and for your business. We are happy that you and your mother had a good experience with us. It is glad to hear the staff was friendly during your stay. Thanks again. We look forward to seeing you againope to see you soon. Kind regards, Eva García-Assistant Director

Dear Mr.Harding. We are happy you enjoyed your stay with us on your first trip to Madrid. Thank you for choosing our hotel and we are glad you had a positive experience with our service, staff and facilities. We hope to see you again soon! Warmest Regards, Eva García-Assistant Director

Dear Sir, Thank you for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about our price, cleaning and location, as well as the comments of the friendly staff and the breakfast are greatly pleasant. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García- Assistant Director

Dear Sirs, Thank You for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about our location, room and helpful staff but mainly that the room was well sounproofed and the exterior noise did not disturb you during the stay. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García- Assistant Director

Dear Mr.Haglund. We are pleased that you and your girlfriend enjoyed your recent stay with Hotel Atlántico. We are most honoured you choose us. Your compliments are very much appreciated. Our housekeeping staff was so happy to see this review. They deserve so much credit for what they do each day. It is also very pleasant to know that the renovation of the room did not disturb you. We try the improvements do not disturb our guest in any way. It is nice to know when this happens. Thank you for taking the time to write a review. Kind regards, Eva García- Assistant Director

Dear Ms.Hanna. Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our facilities and services. It is very rewarding for us to know that you enjoyed your 3 nights stay at Hotel Atlántico. I will let the staff know how much you appreciated his efforts. It will be a pleasure to host you again in future. With best regards, Eva García- Assistant Director

Dear Mr.Eti. Thank you very much for your kind words and for your recommentations. We are particulary happy because you enjoyed the service our staff have provided. They take great pride in their service efforts. It means so much to our team to hear a review like yours. I will share your comments with the entire staff and specially with Oscar and Eduardo. We hope to see you again in a near future. Warmest regards, Eva García-Assistant Director

Dear Mr.Flynn. We appreciated very much for taking the time to inform your valuable thoughts. It is glad to hear you liked the room and we are more than pleased to hear the Hotel Atlantico was an oasis in a busy Madrid. We look forward to the opportunity to welcome you again. Faithfully yours, Eva García-Assistant Director

Dear Guest Picou. Your compliments of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. I have shared your kind words with our staff and specially with Carmelo. I am so happy you enjoyed your time in Madrid with us. We hope you get to make it back to see us sometime soon. Always at your service. Eva García- Assistant Director

Dear Madame. Thank you for posting your review here and for your business. We are happy that you had a good experience with us. Thanks again. Hope to see you soon. Best regards. Eva García-Assistant Director.

Dear Mr.Lang. Thank you for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words with reference to our location, bedrooms and staff. I and my staff appreciate your kind comments. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García- Assistant Director

Dear Sir, we would like to thank you very much for your wonderful comments about our location and bar with terraces but also for your useful remarks regarding our breakfast timetable. Please know that we are taking your feedback to heart and focusing on improving. Again, I apologize for the inconvenience and hope to see you during your next visit. Best regards, Eva García-Assistant Director

Dear Mrs.Guest. Many thanks for your comments regarding the services and the breakfast during your visit. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Estimado cliente. Gracias por su tiempo y por su opinión acerca de su estancia en el hotel. Me alegra saber que le gustó la habitación y le pareció limpia y confortable. Con referencia a las perchas fuera del armario, tomo nota de su sugerencia. De cualquier forma le informo que en nuestros cuartos de baño existen perchas de pared fijas, incluso para colgar chaquetas. Respecto a las zapatillas son cortesía del hotel, incluidas en nuestros productos de acogida y por lo tanto individuales y gratuitas para cada cliente, que pueden usar o llevarse de recuerdo de su estancia. Espero haber aclarado sus dudas y en caso contrario no dude en contactarme para cualquier información adicional. Finalmente me alega saber que los precios y las persianas eléctricas fueron de su agrado. Nuestro deseo es darle pronto la bienvenida nuevamente en el Hotel Atlántico. Muchisimas gracias por su tiempo. Cordiales saludos. Eva García-Assistant Director

Dear Ms.Felicity. Thank you very much for your kind mention of our hotel and your patronage. Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments and specially that you loved the hotel and the room. We hope to see you again in the near future. Yours in Service, Eva García-Assistant Director

Dear Mr.Artecona. Thank you for your patronage and recognition of our value. I and my staff appreciate your kind words and recommendation. It is glad to hear you enjoyed our location and rooms. We endeavour to offer a positive experience for all of our guests. Of course, we hope to see you again in your next visit to Madrid. Thank you again. At your service, Eva García-Assistant Director

Dear Ms.Guest. Thank you very much for your recommendation of our hotel and your patronage. Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments and hope to see you again in the near future. Yours in service, Eva Garcia- Assistant Director

Dear Ms.McCloskey. Many thanks for your comments regarding the services, the hotel and the city. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Dear Guest. Thank you for taking the time to complete our survey. Your feedback is appreciated and will help us with the continuous improvement of our service. We are happy to hear our hotel was excellent for you. Hope to see you soon. Best regards. Eva García-Assistant -Director

Dear Ms. Guest. We appreciated very much again for taking the time to inform your valuable thoughts. We are pleased with your comments about the room and location. We look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Dear Ms.Pecorelli. Thank you for posting your review here and for your business. We are glad to hear that you were happy with your room with balcony, the views, the terrace, our service and the standards of cleanliness.I will let the front desk staff to know how much you appreciated his efforts. Thanks again. Hope to see you soon. Warmest Regards, Eva García-Assistant Director

Dear Mr Monschein. First of all thank you for this wonderful review and for your kind words and consideration. It is our pleasure to have served you. We are glad that we were able to make your visit convenient and the experience has been the best in Spain. I will share your comments with the front desk staff. They take great pride in their service efforts. We look forward to your next visit. Best regards.Eva Garcia-Assistant Director

Gentile signora Segreto. La ringraziamo per averci dedicato il Suo tempo compilando il questionario relativo alla Sua recente permanenza presso il nostro albergo. Siamo spiacenti per non aver soddisfatto le Sue aspettative con riferimento a wi-fi e mi dispiace anche che la colazione non soddisfa le vostre aspettative. Ci impegnamo costantemente per assicurare ai nostri ospiti un piacevole soggiorno e sicuramente i Suoi suggerimenti ci aiuteranno a migliorare la qualità dei nostri servizi. Ci auguriamo che questo episodio non pregiudichi la fiducia che ha riposto in noi e speriamo voglia darci un'altra possibilità per dimostrarLe la nostra professionalità e la cura che ogni giorno dedichiamo ai nostri clienti. Rimaniamo a Sua disposizione per qualsiasi informazione o assistenza. Cordiali saluti, Eva Garcia-Assistant Director

Dear Mr.Muberra. Thank you for your comments. We are very happy to hear you had a great time. This means for us that we have created a positive environment of warm and hospitality during your stay. We hope to see you again soon. Yours in service. Eva García-Assistant Director

Dear Mr.Winslade, we would like to thank you for all your wonderful comments regarding the hotel. It is glad to hear you were very pleased with the location and cleanliness. Your wonderful words are the best compliments for us and I am really proud of them. Please rest assured that I will extend your compliments to the front desk staff. It has been a great pleasure to have you staying at Hotel Atlántico and we look forward to welcoming you back soon. Warmest regards, Eva García-Assistant Director

Dear Ms. Guest , Many thanks for your comments regarding the location, breakfast and staff services during your visit. We are delighted that even the earplugs used, you enjoyed your stay with us so much and rest assured that your comments will be shared with the whole team here and read with pride. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Dear Mr.Levin. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlantico and we are very happy that overall you have enjoyed your stay with us. We deeply apologize for the exterior noise at night but even our windows try to block all exterior sounds with a modern and adjustable system of soundproof, sometimes is very difficult do not have any exterior noise as the sirens since the hotel is located in one a busy main road of Madrid. Next time I suggest ask for an interior room, less noisy but, of course, not with the same view. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director

Dear Mr.Smith. Thank you for your patronage, feed back and beautiful review. We are very happy you loved your stay and the quality we offer to our guests as well as the value for money. Hope to see you again soon! Yours in Service, Eva García-Assistant Director

Estimado Sr. Ponce. En primer lugar, darle las gracias por sus comentarios. Su opinión es muy importante para el hotel. Gracias también por su alta valoración y recomendación a otros viajeros. Me alegra saber que tuvo una estancia agradable entre nosotros y que nuestra ubicación, terrazas con vistas y salones fueron de su agrado. Pero principalmente me halagan sus comentarios acerca de la atención del personal, ya que cada día nos esforzamos para que nuestros clientes tengan un trato especial y personalizado. Esperamos que nos elija de nuevo la próxima vez que visite Madrid. De nuevo gracias por su tiempo. Un cordial saludo. Eva Garcia- Assistant Director

Estimada clienta. Quisiera agradecerle su tiempo para escribir sus comentarios en nuestra página web acerca de su estancia en el hotel. Asimismo nos alegra saber que el alojamiento fue de su agrado y que cumplió con sus expectativas. Comentarios como el suyo, nos motivan cada día a seguir mejorando nuestros servicios. Esperamos que nos elija de nuevo en su próxima visita a Madrid. Cordiales saludos. Eva García-Assistant Director

Estimado Cliente. Primeramente quiero darle las gracias por cumplimentar nuestro Cuestionario para Clientes, con referencia a su estancia en nuestro hotel. Le pido disculpas por no cumplir con sus expectativas, con respecto a la cafetera/tetera en la habitación. Tenga en cuenta que no es costumbre en España disponer de este servicio. De cualquier forma quiero comentarle que estamos considerando sus sugerencias. Esperamos que nos de otra oportunidad para servirle. Gracias de nuevo y esperamos tenerlo pronto de regreso. Para cualquier consulta, no dude en contactarnos. Cordiales saludos. Eva García-Assistant Director

Dear Madame. Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you enjoyed our location. Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments and hope to see you again in the near future. Yours in Service, Eva García-Assistant Director

Dear Mr.Santiago. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlantico and we are very happy that overall you have enjoyed your stay with us. We deeply apologize if the staff was not as informative as expected. Even this is not a general comment of our guests, I´m checking your problem with my staff in order to solve this matter. We strive to ensure each and every guest experience is satisfying. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director

Dear Mr.Griffin. Thank you for your nice review and your stay with us. We appreciate your patronage. We are glad that we were able to make your visit perfect for a city break. We hope to see you again soon! Warmest Regards, Eva García. Assistant Director.

Bonjour Monsieur Sans. Tout d'abord nous aimerions vous remercier d'avoir pris le temps d'écrire ce message sur notre hôtel. C'était avec grand plaisir nous vous avons rencontré chez nous. Nous serions ravis de pouvoir vous accueillir chez nous pour votre prochain voyage à Madrid. Bien cordialement, Eva García-Assistant Director.

Dear Ms. Kelsall, we would like to thank you for all your wonderful comments regarding the hotel location, the cleaning, the peace and the breakfast. Your wonderful words are the best compliments for us and I am really proud of them. Please rest assured that I will extend your compliments to the entire staff, especially to the Housekeeping. It has been a great pleasure to have you staying at Hotel Atlántico and we look forward to welcoming you back soon. Warmest regards, Eva García-Assistant Director

Egregio signore Martinoni. Grazie per aver scelto e soggiornato al Hotel Atlántico. Siamo contenti che lei abbia molto apprezzato la nostra posizione, la gentilezza del personale e la prima colazione. Siamo spiacenti che lei non abbia gradito le dimensioni e l'odore della stanza. Le posso assicurare che la nostra struttura rispecchia tutti gli standard europei ed è sottoposta a continui controlli. Circa cattivi odori personale sta già lavorando su questo problema. Vi suggerisco di sul prossimo soggiorno prenotato una camera superior, di dimensioni più grandi. Spero che soggiornerai con noi ancora una volta in modo da poterci dare un'altra possibilità per offrirti un'esperienza migliore. Distinti saluti, Eva Garcia-Assistant Director

Dear Guest Chin. Your compliments and recommendations of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded and we are glad when the guest inform us. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García Assistant Director

Estimada Sra Ruiz. Muchas gracias por sus amables comentarios que nos motivan a hacer cada día mejor nuestro trabajo y superarnos a nosotros mismos. Agradecemos sus sinceros sentimientos y los comentarios acerca de la atención al cliente recibida durante su estancia, ya que todo el personal del hotel trabaja duro para conseguirlo. Asimismo me alegra saber que le gustó el hotel por lo que esperamos darle de nuevo pronto la bienvenida. Un cordial saludo. Eva García-Assistant Director

Dear Mr.Byrne. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlantico and we are very happy that overall you have enjoyed your stay with us. We deeply apologize you don't like your interior room and we are very sorry that your first visit at our hotel was not really positive and you didn't like the room we assigned. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. I have shared your kind words with our staff. We very much hope to have the opportunity to welcome you back soon to offer an exterior room. Warmest regards, Eva García-Assistant Director

Dear Mr Mcleod. First of all thank you for this wonderful review. Thank you for your kind words and consideration about our location. It is our pleasure to have served you. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. Hope to see you soon. Best regards. Eva Garcia- Assistant Director

Sehr geehrte/r , vielen Dank, dass Sie an der Umfrage zu Ihrem letzten Aufenthalt in unserem Hotel teilgenommen haben. Wir schätzen Sie als unseren Gast, und Ihr Feedback ist uns sehr wichtig. Indem Sie uns mitteilen, was Ihnen an Ihrem Aufenthalt gefallen hat und was wir noch verbessern können, unterstützen Sie uns dabei, den Aufenthalt bei uns für Sie und andere Gäste zukünftig noch angenehmer zu gestalten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. . Mit freundlichen Grüßen. Eva Garcia- Assistant Director

Dear Mr.Vantyghem. Thank you very much for your kind mention of our hotel and your patronage. Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments and hope to see you again in the near future. Yours in Service, Eva García-Assistant Director

Estimada Sra.Thibault. Gracias por su tiempo y por su opinión acerca de su estancia en el hotel. Nos esforzamos para garantizar que cada una de las experiencias del cliente sean satisfechas y por ello nos agrada conocer sus positivos comentarios acerca de la ubicación,la limpieza, la habitación y el baño del hotel. Una vez más le agradezco su tiempo y le deseo que tenga un buen día. Cordiales saludos. Eva Garcia-Assistant Director

Dear Mr/Ms Guest. Thank you for your review. We are very happy that your stay was a positive experience and that you enjoyed your time with us. Thank you also for the high score and for your comments about our services, location and staff.We strive to ensure each and every guest experience is satisfying. Again, thanks for taking the time and have a great day! Sincerely, Eva Garcia-Assistant Director

Exmª Sra. Deixe-me começar por lhe agradecer completando nosso questionário do cliente a respeito de sua recente estada em nosso hotel. Suas referências para a localização, conforto e serviço são muito importantes para nós incentivamos nossos pessoal e nós mesmos. Estamos ansiosos para recebê-lo novamente. Muito obrigado novamente pelo seu tempo.Atenciosamente. Eva García-Assistant Director

Dear Guest. Thank You for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our location and terraces. It will be a pleasure to host you again in future when you coming back to Madrid. With best regards, Eva García-Assistant Director

Dear Madame. Thank you for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about our location and cleaning. Please rest assured that I will extend your compliments to the entire staff, especially to the reception staff. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva García- Assistant Director

Dear Mr.Turkington. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlantico and we are very happy that overall you have enjoyed your stay with us We deeply apologize you don't like our breakfast. Regarding your comment about the selection of cereal, please note at least we have seven different type of cereals: Smacks, Frosties, All-Bran, Fruit-Fibre, Special K, CocoPops and Country Store, all of them by Kellogs and packing individualy for hygienic. Anyway thank you for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García-Assistant Director

Sehr geehrte/r , vielen Dank, dass Sie an der Umfrage zu Ihrem letzten Aufenthalt in unserem Hotel teilgenommen haben. Wir schätzen Sie als unseren Gast, und Ihr Feedback ist uns sehr wichtig. Indem Sie uns mitteilen, was Ihnen an Ihrem Aufenthalt gefallen hat und was wir noch verbessern können, unterstützen Sie uns dabei, den Aufenthalt bei uns für Sie und andere Gäste zukünftig noch angenehmer zu gestalten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Eva Garcia Assistant Director

Dear Guest. We are all very happy that you liked our hotel, cleaning and decoration, but particularly that you enjoyed the service our staff have provided. We hope to see you again in a near future. Warmest regards

Estimado Sr.Ale. Primeramente quiero darle las gracias por cumplimentar nuestro Cuestionario para Clientes, con referencia a su estancia en nuestro hotel y por la crítica tan maravillosa que ha incluido acerca del hotel y los servicios. Cada día nuestro propósito es que los clientes se sientan como en casa y nos alegra saber que así ocurrió en su caso. Gracias por su felicitación y esperamos que nos visite de nuevo. Un cordial saludo. Eva García-Assistant Director

Dear Guest. Thank you for your nice review and your stay with us. We appreciate your patronage. We are glad you like our location, cleaning and staff. We hope to see you again soon. Warmest Regards, Eva García-Assistant Director

Estimado Sr.Rozo. En primer lugar, darle las gracias por sus comentarios. Su opinión es muy importante para el hotel. Agradecermos su alta valoración y me alegra saber que nuestro personal y servicios contribuyeron a que su estancia entre nosotros fuese más agradable. Esperamos de nuevo su visita en su próxima estancia en Madrid. Somos nosotros quienes le damos las gracias por su tiempo y por elegirnos. Un cordial saludo. Eva Garcia

Dear Mr.Guest. Thank you very much for letting us know your inconveniences regarding your stay at Hotel Atlántico and we appreciated the time you have taken to bring this matter to our attention. I apologize if your room was not as comfortable as you expected. Just for your information please note, of course, there is an armchair in all our rooms. I am very surprised you didn't find it. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. We would like to thank you again for bringing this matter to our attention and we do hope you will allow us the opportunity to be of service to you again on some future occasion. Faithfully yours, Eva Garcia-Assistant Director

Dear Ms.Chidlow. Your compliments of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when we succeeded. It is glad to hear you liked the hotel building, the room, cleaning, beds and pillows as well as our breakfast. I have shared your kind words with our staff. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva García Assistant Director

Dear Mr Wong. Thank you for completing the survey regarding your recent stay at our property and for your detailed information about the hotel and the surrounding. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Eva Garcia- Assistant Director

Dear Mr.Gormley. Many thanks for your comments regarding the services and staff during your visit. We are delighted that you enjoyed your stay with us so much and rest assured that your comments will be shared with the reception team hear and read with pride. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Dear Mr.Margolin. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlantico and we are very happy that overall you have enjoyed your stay with us. We deeply apologize for the situation you experienced with noise because the renovation in one room. We thank for your understanding, but you are completely right that these situations can not absolutely happen. Please next time I suggest to inform immediately to the reception staff in order to stop the noise. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon in order to offer a quite stay an give a "5" score. Warmest regards, Eva García-Assistant Director

Estimada Sra. Molina. Le agradecemos mucho la descripción de su experiencia en el Hotel Atlántico. Sus comentarios acerca de nuestra ubicación, servicio, atención y calidad del desayuno son el mejor incentivo para continuar haciendo que la estancia nuestros clientes sea una experiencia inolvidable. Asimismo nos agrada saber que las recomendaciones del personal tanto de restaurantes como de entretenimiento fueron de su agrado. Esperamos poder darle pronto la bienvenida nuevamente en el Hotel Atlántico. Muchisimas gracias. Eva García-Assistant Director

Dear Ms.Steele. Thank you for your nice review with a high score and for your stay with us. We appreciate your patronage. We are glad to hear the hotel was charm for you. We hope to see you again soon. Warmest Regards, Eva García-Assistant Director

Dear Sir, we would like to thank you very much for your wonderful comments but also for your useful remarks. We are very happy and proud that you liked the hotel, cleaning and the service provided by the staff that is surely the best compliments for a Hotel Manager. They will be glad to hear they made your stay easy. Looking forward to welcoming you again, warmest regards, Eva García-Assistant Director

Dear Guest. Thank you very much for your kind mention of our hotel and your patronage. I will share your comments with the front desk staff. They strives to create a service experience for our guests that is lasting. We appreciate all of your comments and hope to see you again in the near future. Yours in Service. Eva García. Assistant Director.

Dear Ms Donald. First of all thank you for this wonderful and detailed review. Thank you for your kind words and consideration. It is our pleasure to have served you. I will let Carmen know how much you appreciated her efforts. We look forward to your next visit. We are very happy that you enjoyed your time here. Hope to see you soon. Best regards. Eva Garcia Assistant Director

Dear Ms.Acres. We are pleased you enjoyed your recent stay with Hotel Atlántico. With all the choices of places to stay in Madrid we are most honoured you choose us. Your compliments of our location, cleaning, bar and terrace are very much appreciated as well our breakfast buffet. Thank you for taking the time to write a review and we look forward to your return. Kind regards, Eva García Assistant Director

Dear Sir, Thank you for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words. On the other hand I am so sorry that the lobby was not so impressive as the rest of the hotel. We are taking your feedback to heart. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García- Assistant Director

Dear Mr.Powell. Thank you for posting your review here and for your business. We are happy that you had a good experience with us and liked our bar and location. We hope to see you again soon. Warmest Regards, Eva García-Assistant Director

Dear Mr.Alvarez, First of all thank you for your recommendation. We are pleased you had a very comfortable and pleasant stay with Hotel Atlántico. With all the choices of places to stay in Madrid we are most honoured you choose us. Your compliments of our location and service are very much appreciated as well as your comments about our breakfast buffet. Thank you for taking the time to write this nice review and we look forward to your return. Kind regards, Eva García-Assistant Director

Dear Ms.Prodanovic. Thank you for your nice review. It is glad to hear our location was convenient for you. I have shared your kind words with our staff. I am so happy you enjoyed your time with us. We hope you get to make it back to see us sometime soon. Always at your service, Eva García-Assistant Director

Dear Mr.Guest. Many thanks for your comments regarding the location, services and staff during your visit. It is very gratifyng to hear the hotel exceeded your expectations. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva García-Assistant Director

Dear Guest. First of all thank you very much for staying with us. We are sorry to hear about the problem you encountered with the odors in your first room. It is glad to hear that after your complaint you were happy in your new fresh room. Your feedback is appreciated and will help us with the continuous improvement of our service. Finally, thank you for your recommendation to other travelers. Best regards. Eva García-Assistant Director

Dear Sirs. Thank you for your nice review and your high score. I have shared your kind words with our staff. I am so happy you enjoyed your time with us. We hope you get to make it back to see us sometime soon. Always at your service... Eva García-Assistant Director

Dear Guest Porter. Thank you for this wonderful review and for your kind words and consideration. I will share your comments with the front desk staff and the housekeeping staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It is our pleasure to have served you and we look forward to your next visit. Best regards. Eva Garcia

Dear Mr.Guest. Thank you for your review. We are very happy that your stay was a positive experience and that you enjoyed your time with us. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It is our pleasure to have served you. We look forward to your next visit. Hope to see you soon. Best regards. Eva Garcia-Assistant Director

Dear Mr.Holland. Thank you for your honest observations and feedback. It is glad to see the high score included in your review. On the other hand I am very sorry because the beds were not as comfortable as you expected. It is hard to please all customers. Some prefer a hard bed other a soft bed. Please know that we are taking your feedback to heart and focusing on improving. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. Sincerely, Eva Garcia-Assistant Director

Dear Ms.Dansey. Thank you very much for your kind mention of our hotel and your patronage. I am very glad you liked our cleaning and maintenance. Our staff strives to create a service experience for our guests that is lasting. We appreciate all of your comments and hope to see you again in the near future. Yours in Service. Eva García-Assistant Director

Dear Mr/Mrs Rhee. Thank you for your patronage and your recommendation. We pride ourselves on creating a positive environment of warm and hospitality. We hope to see you again soon when visit Madrid again. Yours in service, Eva García-Assistant Director

Estimado Sr.Ortuondo. Gracias por su tiempo y por su opinión acerca de su estancia en el hotel. Nos esforzamos para garantizar que cada una de las experiencias del cliente sean satisfechas y cumplidas al 100% y nos alegra saber que en su caso la estancia fue perfecta. Su opinión es muy importante para nosotros. Una vez más le agradezco su tiempo y le deseo que tenga un buen día. Cordiales saludos. Eva Garcia-Assistant Director

Dear Mr. and Mrs. Browne. Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay as the staff, breakfast, room, decoration and cleaning and how we can improve as the TV size, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Sincerely, Eva García-Assistant Director

Dear Sirs, thank you for taking the time to write a review about your stay at Hotel Atlántico. It is glad to hear the hotel did not disappoint your expectations. Thank you to send such a nice words. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García- Assistant Director

Estimado Sr.Sánchez. Agradecemos sus observaciones acerca de su estancia en el Hotel Atlántico. Comentarios como el suyo, nos motivan cada día a seguir mejorando nuestros servicios. Esperamos volverle a ver en su próxima visita a Madrid. Un cordial saludo. Eva García-Assistant Director

Dear Ms.Beston. First of all thank you for this wonderful review. Thank you for your kind words and consideration. It is our pleasure to have served you. We look forward to your next visit. We are very happy that you enjoyed our breakfast, room, lounge and terraces. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. Thank you also for your recommendations to your friends and relatives. Hope to see you soon. Best regards. Eva Garcia Assistant Director

Dear Madame, thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our facilities and services. Thank you also for your recommendations and for the good comments about our staff. It will be a pleasure to host you again in future. With best regards Eva García- Assistant Director

Dear Guest. First of all thank you very much for your comments and for staying with us. We are glad to hear that you were happy with our standards of cleanliness. I apologize for not exceeding your expectations about the selection for breakfast. Just for your information, please note we have a buffet style breakfast with hot and cold meals that include two different types of cheese, cured ham -I think this is the spanishmeat you talk in your review- among many other foods. We very much hope to have the opportunity to welcome you back soon and remain at your disposal for any further assistance you might need. Warmest regards, Eva García-Assistant Director

Dear Sirs, we would like to thank you very much for your wonderful comments but also for your useful remarks. We are very happy and proud that you enjoyed your stay at hotel. Thank you also for your comments about the staff. I am very sorry but we have wirelss internet access only in most of the rooms, but all the rooms have internet access through cable. Thank you also for your remarks about the menu options on the terrace.Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another opportunity to serve you. Looking forward to welcoming you again, warmest regards, Eva García-Assistant Director

Dear Guest. First of all thank you for staying with us. I am glad for the high score included in your review. I am sorry the Internet policy was not clearly explained, and it resulted in a bad experience with this service, that ended up affecting the whole perception of your stay. We will make sure the Internet policy is made clear to all guests, to avoid this problem in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Eva Garcia-Assistant Director

Dear Ms Guest. First of all thank you for this wonderful review. Thank you for your kind words and consideration. It is our pleasure to have served you. We are very happy that you enjoyed your time here and your room, bathroom, air conditioning, breakfast and location. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. We look forward to your next visit. Best regards. Eva Garcia-Assistant Director

Dear Mr.Germundsen. Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you enjoyed our location, size of the rooms and cleaning. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Sincerely, Eva García-Assistant Director

Dear Madame, Thank you for your comments and for sharing with other travellers your kind opinion about our hotel, room and location. It is very rewarding for us to know that you loved the hotel. It will be a pleasure to host you again in future. With best regards Eva García-Assistant Director