Average satisfaction rating out of 5
for this property among customers |
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.
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From:
jose montero larrey
(Spain)
Submitted on 28-Feb-2011 (Spanish)
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Customer Rating:
2/5 |
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Buena ubicación, pero el ascensor apenas funciona, la habitacion que me dieron daba a la escalera que es de madera, y por lo tanto el ruido del hotel, de subir y bajar escaleras no permite dormir
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From:
"Hotel Guest, details on file."
(Mexico)
Submitted on 1-Jul-2009 (Spanish)
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Customer Rating:
3/5 |
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La ubicación fue excelente, a pocas calles de la Puerta del Sol y de la Plaza mayor. La habitación muy limpia, pero muy caliente por no tener aire acondicionado. El elevador falló 3 veces y estuve en el 7o. piso.
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 24-Apr-2009 (English)
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Customer Rating:
3/5 |
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The hotel was in excellent location. The staff was very friendly and helpfull. But the hotel was extremely noisy from inside (people were slamming the doors which made earthquake like feeling, you could here every conversation ) and from outside - it was noisy 24 hours a day: until 4am you could hear people screaming , talking loud and at 7am you could hear working people outside. I loved Madrid, I was happy anyways, but I had terrible experience with the hotel noise.
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From:
Alice Owens
(Ireland)
Submitted on 20-Mar-2009 (English)
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Customer Rating:
3/5 |
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Excellent location. Friendly staff. Lots of restaurants/ tapas bars close by. All main sites within walking distance. There was a large party (class) of teenagers who were quite noisy, so was glad we were away from the lift/stairwell.
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From:
Penelope Bower
(United Kingdom)
Submitted on 30-Jul-2008 (English)
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Customer Rating:
1/5 |
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No airconditioning, very noisy location.
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 3-Nov-2007 (English)
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Customer Rating:
2/5 |
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Este hotel esta muy bien situado, en el centro. Pero referente al hotel: los recepcionistas muy antipaticos, habitaciones muy ruidosas y le faltaba una capa de pintura y lampisteria.
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From:
"Hotel Guest, details on file."
(Saudi Arabia)
Submitted on 18-Oct-2007 (English)
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Customer Rating:
2/5 |
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ver basic services, and No internet service, reception is very cold and unwelcoming.
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From:
Colin Browne
(Ireland)
Submitted on 18-Jul-2008 (English)
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Customer Rating:
5/5 |
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From:
Johann Husistein
(Switzerland)
Submitted on 11-Jan-2008 (English)
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Customer Rating:
5/5 |