Average satisfaction rating out of 5
for this property among customers |
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.
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From:
"Anonymous guest, details on file."
(Mexico)
Submitted on
2009-07-01
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Customer Rating:
3/5 |
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La ubicación fue excelente, a pocas calles de la Puerta del Sol y de la Plaza mayor. La habitación muy limpia, pero muy caliente por no tener aire acondicionado. El elevador falló 3 veces y estuve en el 7o. piso.
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From:
"Anonymous guest, details on file."
(United States)
Submitted on
2009-04-24
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Customer Rating:
3/5 |
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The hotel was in excellent location. The staff was very friendly and helpfull. But the hotel was extremely noisy from inside (people were slamming the doors which made earthquake like feeling, you could here every conversation ) and from outside - it was noisy 24 hours a day: until 4am you could hear people screaming , talking loud and at 7am you could hear working people outside. I loved Madrid, I was happy anyways, but I had terrible experience with the hotel noise.
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From:
Alice Owens
(Ireland)
Submitted on
2009-03-20
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Customer Rating:
3/5 |
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Excellent location. Friendly staff. Lots of restaurants/ tapas bars close by. All main sites within walking distance. There was a large party (class) of teenagers who were quite noisy, so was glad we were away from the lift/stairwell.
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From:
Penelope Bower
(United Kingdom)
Submitted on
2008-07-30
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Customer Rating:
1/5 |
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No airconditioning, very noisy location.
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From:
"Anonymous guest, details on file."
(Spain)
Submitted on
2007-11-03
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Customer Rating:
2/5 |
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Este hotel esta muy bien situado, en el centro. Pero referente al hotel: los recepcionistas muy antipaticos, habitaciones muy ruidosas y le faltaba una capa de pintura y lampisteria.
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From:
"Anonymous guest, details on file."
(Saudi Arabia)
Submitted on
2007-10-18
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Customer Rating:
2/5 |
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ver basic services, and No internet service, reception is very cold and unwelcoming.
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From:
Colin Browne
(Ireland)
Submitted on
2008-07-18
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Customer Rating:
5/5 |
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From:
Johann Husistein
(Switzerland)
Submitted on
2008-01-11
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Customer Rating:
5/5 |