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| you are here: bookassist > spain > madrid | |||
| Aparto Suites Muralto *** Buen Suceso, 3, Madrid, Comunidad de Madrid |
rooms from € 53!
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Average satisfaction rating out of 5 for this property among customers |
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.
You are currently viewing reviews preferentially in English. Click here to see reviews in all languages |
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2010-03-09 |
Customer Rating: 2/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2010-03-07 |
Customer Rating: 4/5 | |||||||
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| From:
ana rosa campos
(Spain)
Submitted on 2010-02-28 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2010-02-27 |
Customer Rating: 4/5 | |||||||
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| From:
Pedro Machado
(Portugal)
Submitted on 2010-02-24 |
Customer Rating: 4/5 | |||||||
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| From:
Gareth Stevenson
(United Kingdom)
Submitted on 2010-02-17 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2010-02-17 |
Customer Rating: 4/5 | |||||||
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| Hotel Response:
Estimado Cliente: Gracias en primer lugar por haber elegido Muralto para su estancia en Madrid y por haber dedicado tiempo para dejarnos sus comentarios. Con respecto a su indicación sobre la calidad de los productos del desayuno buffet, le estaría muy agradecido si pudiera indicarnos qué es lo que le gustaría que mejorásemos o encontrar en nuestro buffet. Muchas gracias de nuevo por su tiempo y confiamos recibirle en Muralto de nuevo muy pronto. Un cordial saludo. José Luis Alonso Director |
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| From:
chevalier chevalier
(France)
Submitted on 2010-02-16 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Belgium)
Submitted on 2010-02-13 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2010-02-13 |
Customer Rating: 4/5 | |||||||
| From:
Alberto José Olalde
(Spain)
Submitted on 2010-02-11 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Italy)
Submitted on 2010-02-10 |
Customer Rating: 5/5 | |||||||
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| From:
Richard Steffin
(Canada)
Submitted on 2010-02-08 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Belgium)
Submitted on 2010-02-07 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2010-01-30 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2010-01-21 |
Customer Rating: 5/5 | |||||||
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| From:
ADRIANA ARCILA AGUDELO
(Colombia)
Submitted on 2010-01-18 |
Customer Rating: 5/5 | |||||||
| From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 2010-01-18 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2010-01-17 |
Customer Rating: 4/5 | |||||||
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| From:
MARIE FREDERIQUE LE DU - VIVES
(France)
Submitted on 2010-01-09 |
Customer Rating: 5/5 | |||||||
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| From:
Maria Perez Velasco
(Puerto Rico)
Submitted on 2010-01-06 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(United States)
Submitted on 2009-12-29 |
Customer Rating: 3/5 | |||||||
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| Hotel Response:
Dear Guest: Thank you for choosing Muralto for your stay in Madrid. We had checked the TV in your room and it is solved. We will take into consideration your comments regarding the shower and lightning for the comming redecoration works. Thank you very much and I hope to welcome you again at Muralto very soon. Sincerely yours, José Luis Alonso Martínez Manager |
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| From:
María Luisa López González
(Spain)
Submitted on 2009-12-21 |
Customer Rating: 5/5 | |||||||
| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-12-20 |
Customer Rating: 4/5 | |||||||
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| Hotel Response:
Estimado Cliente: Gracias por elegir Muralto para su estancia en Madrid. Le agradezco sus comentarios sobre el sofá que ya hemos solucionado. Espero poder recibirle de nuevo muy pronto. Un cordial saludo. José Luis Alonso Martínez Director |
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-12-17 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-12-15 |
Customer Rating: 4/5 | |||||||
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| Hotel Response:
Estimado Cliente: Gracias por elegir Muralto para su estancia en Madrid. Le agardezco sus comentarios sobre el apartamento y gracias a ello hemos solucionado este problema. Espero poder recibirle de nuevo muy pronto. Un cordial saludo. José Luis Alonso Martínez Director |
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| From:
FERNANDO HIERRO RIU
(Spain)
Submitted on 2009-11-29 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(France)
Submitted on 2009-11-29 |
Customer Rating: 4/5 | |||||||
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| From:
MARIA DEL MAR OSSORIO DIAZ
(Spain)
Submitted on 2009-11-15 |
Customer Rating: 5/5 | |||||||
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| From:
RAFAEL PEREZ JIMENEZ
(Spain)
Submitted on 2009-11-13 |
Customer Rating: 5/5 | |||||||
| From:
Alexander Nikolaev
(Russian Federation)
Submitted on 2009-11-11 |
Customer Rating: 4/5 | |||||||
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| From:
JOSE LUIS LOPEZ JORGE
(Spain)
Submitted on 2009-11-10 |
Customer Rating: 4/5 | |||||||
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| From:
Michel Massart
(Belgium)
Submitted on 2009-11-10 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-10-29 |
Customer Rating: 4/5 | |||||||
| From:
Louis de Saussure
(Switzerland)
Submitted on 2009-10-24 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(United States)
Submitted on 2009-10-23 |
Customer Rating: 5/5 | |||||||
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| From:
Sabrina Ballabio-Hoehne
(Switzerland)
Submitted on 2009-10-16 |
Customer Rating: 4/5 | |||||||
| From:
"Hotel Guest, details on file."
(France)
Submitted on 2009-10-15 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Colombia)
Submitted on 2009-10-15 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-10-14 |
Customer Rating: 4/5 | |||||||
| From:
Carlos Javier Garcia de Cortazar
(Spain)
Submitted on 2009-10-05 |
Customer Rating: 4/5 | |||||||
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| From:
Silvia Soleimani
(Italy)
Submitted on 2009-09-22 |
Customer Rating: 5/5 | |||||||
| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-08-21 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(United States)
Submitted on 2009-08-16 |
Customer Rating: 2/5 | |||||||
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| Hotel Response:
Dear Mr. Goodman: Thank you for choosing Muralto for your days in Madrid and thank you also for taking the time to write your comments regarding your stay among us. All of them are well appreciated and I hope we will have another opportunity to offer you a quite stay among us. Thank you very much. Sincerely yours, José Luis Alonso Manager |
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| From:
"Hotel Guest, details on file."
(Germany)
Submitted on 2009-08-13 |
Customer Rating: 5/5 | |||||||
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| From:
Anamaría Zorrilla de Gallegos
(Venezuela)
Submitted on 2009-08-10 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(United States)
Submitted on 2009-07-27 |
Customer Rating: 5/5 | |||||||
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| From:
Mª Asunción De Soignie Fernández
(Spain)
Submitted on 2009-07-22 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Venezuela)
Submitted on 2009-07-19 |
Customer Rating: 3/5 | |||||||
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| Hotel Response:
Estimada Sra. Araujo: Gracias en primer lugar por haber elegido Muralto para su estancia en Madrid. También le agradezco el tiempo que ha dedicado para hacernos saber sus comentarios sobre la estancia. Lamento que en algunos aspectos no hayamos estado a la altura de sus expectativas y pondremos los medios para evitar que surjan estos problemas en el futuro. Con respecto a la decoración, y atendiendo a sus sugerencias, me complace informarle que en los próximos meses comenzaremos la renovación de nuestros apartamentos. En la confianza de volver a contar con su presencia en Muralto en un futuro muy cercano, le saluda atentamente, José Luis Alonso Director |
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-07-04 |
Customer Rating: 5/5 | |||||||
| From:
Carlos Riverol
(Spain)
Submitted on 2009-07-03 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-07-03 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 2009-06-21 |
Customer Rating: 5/5 | |||||||
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| From:
marian bonetti de cosme
(Spain)
Submitted on 2009-06-14 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Mexico)
Submitted on 2009-06-03 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(United States)
Submitted on 2009-06-01 |
Customer Rating: 3/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-05-31 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-05-31 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(United States)
Submitted on 2009-05-26 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-05-25 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(United States)
Submitted on 2009-05-23 |
Customer Rating: 5/5 | |||||||
| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-05-22 |
Customer Rating: 4/5 | |||||||
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| Hotel Response:
Estimado Sr. Belmonte: Le agardezco en primer lugar haber dedicado tiempo para hacernos llegar sus comentarios, tanto los positivos como aquellos aspectos que deben ser mejorados. Nuestro objetivo principal es la satisfacción de todos nuestros clientes y a ello dedicamos todos nuestros esfuerzos. Con respecto a la cafetería, estaría muy agradecido si pudiera especificar si se refiere al restaurante de la esquina del edificio o a nuestro servicio de desayuno buffet en la entreplanta del hotel, ya que el restaurante no está gestionado por Muralto y el servicio de desayuno buffet lo hemos incorporado a nuestra oferta a finales del pasado año. Gracias de nuevo por haber elegido Muralto para su estancia en Madrid y confiamos en que vuelva a etar pronto con nosotros. Un cordial saludo. José Luis Alonso Director |
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-05-17 |
Customer Rating: 3/5 | |||||||
| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-05-11 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-05-11 |
Customer Rating: 5/5 | |||||||
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| From:
María Dolores Osorio Fernández
(Spain)
Submitted on 2009-05-08 |
Customer Rating: 4/5 | |||||||
| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-05-07 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Italy)
Submitted on 2009-04-21 |
Customer Rating: 5/5 | |||||||
| From:
Giancarlo Casolo
(Italy)
Submitted on 2009-04-21 |
Customer Rating: 4/5 | |||||||
| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-04-20 |
Customer Rating: 4/5 | |||||||
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| From:
Juan Ramon Arocena Huici
(Spain)
Submitted on 2009-04-12 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 2009-04-07 |
Customer Rating: 5/5 | |||||||
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| From:
Eva Borrás Morey
(Spain)
Submitted on 2009-04-06 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-03-27 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 2009-03-16 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Italy)
Submitted on 2009-03-07 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-03-07 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-01-26 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-01-18 |
Customer Rating: 4/5 | |||||||
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| From:
rafael diaz mendez
(Puerto Rico)
Submitted on 2009-01-18 |
Customer Rating: 4/5 | |||||||
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| From:
cassandra wong
(Singapore)
Submitted on 2009-01-14 |
Customer Rating: 4/5 | |||||||
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| From:
FERNANDO CIERCOLES
(Spain)
Submitted on 2009-01-11 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-01-09 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2009-01-06 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2008-12-30 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(United States)
Submitted on 2008-07-08 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(United States)
Submitted on 2008-03-19 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2007-06-20 |
Customer Rating: 5/5 | |||||||
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| From:
Barbara Lundin
(United States)
Submitted on 2007-05-05 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(United States)
Submitted on 2007-04-27 |
Customer Rating: 4/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Singapore)
Submitted on 2007-02-07 |
Customer Rating: 3/5 | |||||||
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| From:
Hayang Kim
(United Kingdom)
Submitted on 2006-09-07 |
Customer Rating: 5/5 | |||||||
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| From:
santi
(Spain)
Submitted on 2006-08-22 |
Customer Rating: 5/5 | |||||||
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| From:
"Hotel Guest, details on file."
(Israel)
Submitted on 2006-08-10 |
Customer Rating: 4/5 | |||||||
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| From:
FRANCISCO YAGO GALVAN
(Spain)
Submitted on 2009-02-01 |
Customer Rating: 5/5 | |||||||
| From:
"Hotel Guest, details on file."
(Portugal)
Submitted on 2009-01-05 |
Customer Rating: 5/5 | |||||||
| From:
leonardo pereira soler
(Spain)
Submitted on 2008-12-22 |
Customer Rating: 5/5 | |||||||
| From:
"Hotel Guest, details on file."
(Spain)
Submitted on 2008-12-18 |
Customer Rating: 4/5 | |||||||
| From:
William Mortel
(United Kingdom)
Submitted on 2008-08-19 |
Customer Rating: 4/5 | |||||||
| From:
Miklos Rusvai
(Hungary)
Submitted on 2008-03-20 |
Customer Rating: 4/5 | |||||||
| From:
Angel Penalva Martinez
(Spain)
Submitted on 2007-08-13 |
Customer Rating: 4/5 | |||||||
| From:
"Hotel Guest, details on file."
(Venezuela)
Submitted on 2007-06-20 |
Customer Rating: 4/5 | |||||||
| From:
sara mitchell
(United States)
Submitted on 2007-05-23 |
Customer Rating: 5/5 | |||||||
| From:
"Hotel Guest, details on file."
(Portugal)
Submitted on 2006-09-01 |
Customer Rating: 4/5 | |||||||