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Hotel Adler Madrid

C/ Velazquez, 33, Madrid

4.8
5

Average satisfaction rating out of 5 for this property among customers:

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Customer Rating: 5/5

From: Dana Segal (United States)

Submitted on 21-Jun-2014 (English)

Amazing hotel! Amazing staff... Amazing service! Will recommend this hotel to all my friends and family!


Customer Rating: 4/5

From: Edward Freedman (United Kingdom)

Submitted on 16-Jun-2014 (English)

I have stayed in the Adler hotel many times. The hotel is situated in the heart of Madrid, perfect position for shopping and perfect for restaurants. The staff our very helpful. When I visit Madrid this would be my first choice hotel.


Customer Rating: 5/5

From: Hotel Guest, details on file. (Spain)

Submitted on 27-May-2014 (English)

The staff are outstanding. The experience is quintessential Barrio Salamanca. The rooms are a bit dark. Not sure how I would change the lighting. The Adler is my "go to" hotel in Madrid.


Customer Rating: 5/5

From: Hotel Guest, details on file. (Colombia)

Submitted on 17-May-2014 (English)

I found the decoration beautiful.


Customer Rating: 4/5

From: NICOLAS BAUDOUIN (France)

Submitted on 7-May-2014 (English)

Very pleasant and efficient staff and very nice room. I did not put the best rating because I finally paid more than expected because IVA was not clearly indicated when I booked.


Customer Rating: 5/5

From: Hotel Guest, details on file. (United States)

Submitted on 6-May-2014 (English)

Perfectly excellent , especially the helpful and witty concierge.


Customer Rating: 5/5

From: Sam Tattersall (United Kingdom)

Submitted on 4-May-2014 (English)

We travelled to Madrid on a weekend in April 2014 and booked to stay in Hotel Adler. As our taxi pulled outside we were impressed with the outside appearance of the hotel and its location on the corner section of a road (making it very easy to find when walking to and from). As we entered the reception we were greeted by a doorman (always a good sign) and a beautiful classic decor. The reception team were very warm and hospitable - the service throughout was excellent. They had particularly high standards regarding attention to small details - they provided a letter explaining about the marathon the next day and offered advice on which roads would be closed etc - which never became overbearing. The hotel is located in the fantastic Salamanca area which is very convenient for great restaurants, high-end shops, coffee bars and the central park in Madrid. Our room was both elegant and comfortable. Fresh fruit was provided throughout our stay. We had such a great stay in Hotel Adler that we now consider this our hotel of choice in Madrid. Next time I hope to visit the small but attractive lounge bar!


Customer Rating: 5/5

From: greg madding (United States)

Submitted on 16-Apr-2014 (English)

The staff was exceptionally well organized and friendly. All our questions were answered and requests completed without hesitation. This value proposition for this hotel is incredible and we will most certainly recommend this hotel to our friends. Its location is 20 minutes from everywhere walking and for longer trips the subway entrance is right across the street. The quality of the rooms was first rate and the bedding offered some of the best night sleeps we've had anywhere. Our compliments!


Customer Rating: 5/5

From: ELISABETH RENGEL (Norway)

Submitted on 5-Apr-2014 (English)

Extremely nice and professional staff, nicely furnished and spacious room with an elegant and at the same time comfortable feel to it, good lobby with a homely and sometimes busy atmosphere. The bar and lobby seem to be used for meetings by business people which adds to the atmosphere. Very good location in the heart of Salamanca.


Customer Rating: 5/5

From: Anne O'Donoghue (Ireland)

Submitted on 21-Mar-2014 (English)

When I travel for work, I don't like to stay in big, impersonal hotels so Adler Hotel was a great choice and I was charmed to find on check-in that I was being given a proper key, not a plastic card. The front-of-house team were welcoming and helpful, making the Adler feel like "home from home". My room, on the fourth floor was quiet and boasted something very rare .... air conditioning that worked perfectly! A selection of pillows aided a good night's sleep and I was very happy to discover Vichy Catalan water in the mini-bar. The bathroom was large and well stocked with toiletries. I enjoyed an apertif in the little gem of a bar off the lobby area, while the continental breakfast in the ground floor restaurant is simply delicious. This was my first visit to Hotel Adler Madrid but will definitely not be my last!


Customer Rating: 5/5

From: Hotel Guest, details on file. (United Kingdom)

Submitted on 20-Dec-2013 (English)

Lovely hotel and completely charming and helpful staff. Terrific location. We love staying at the Adler and will certainly continue to do so!


Customer Rating: 5/5

From: terry mortlock (United Kingdom)

Submitted on 11-Nov-2013 (English)

this is my second stay this year at the hotel. The rooms are well decorated, a good size, and all the staff are extremely pleasant and helpful. The location is perfect for visiting some great designer shops, as well the many small boutique shops within 5-10 minute walk of the hotel.


Customer Rating: 5/5

From: Cheryl Varney (Spain)

Submitted on 29-Oct-2013 (English)

Our stay at Hotel Adler was amazing!!!! I would highly recommend this hotel. The staff is amazing, the restaurant fabulous, the rooms beautiful!!! 5 STARS!!!


Customer Rating: 5/5

From: mark llobell (United States)

Submitted on 18-Oct-2013 (English)

A great Stay Staff was exceptional and always ready to assist. Room was exceptional. I Highly recommend the Adler when visiting Madrid.


Customer Rating: 5/5

From: Olav Bastiansen (Norway)

Submitted on 4-Oct-2013 (English)

The hotel was a pleasant surprise in every way. Staff was friendly, polite, helpful, service minded from arrival all the way till departure after having stayed two nights for meetings. Breakfast served in room was high quality. Ironing of shirts for meetings worked out great, picked up in evening and had 3 shirts back by early morning.


Customer Rating: 4/5

From: James Lovett (United States)

Submitted on 28-Aug-2013 (English)

The Adler Hotel is centrally located, in a safe trendy neighborhood close to metro stops that make traversing the city easy and convient. The staff are welcoming, friendly,and very professional. They are attentive and treat each guest as individuals making one feel as if they are the only guest.


Customer Rating: 5/5

From: Pamela Shadid (Spain)

Submitted on 3-Aug-2013 (English)

I love your hotel!


Customer Rating: 4/5

From: ibrahim alawaji (Saudi Arabia)

Submitted on 13-Jul-2013 (English)

THOUGH A WONDERFUL STAY, DINNING IS LIMITED.I COULD NOT HAVE A TABLE IN THE GOOD RESTURENT DUE TO THE FULL RESERVATION. THE LIST IN THE DINNING ROOM IS VERY LIMITED


Customer Rating: 5/5

From: Archibald Hardie (Spain)

Submitted on 13-Jun-2013 (English)

First class hotel. Excellent location for visiting Madrid. Clean and comfortable and spacious room. Very helpful and friendly staff. We could not have been looked after any better. We will be back!


Customer Rating: 4/5

From: Hotel Guest, details on file. (Brazil)

Submitted on 2-Jun-2013 (English)

We enjoy our time in the Adler Hotel