Average satisfaction rating out of 5
for this property among customers |
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4.0/5 |
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58
reviews
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.
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English.
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 6-Feb-2011 (Spanish)
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Customer Rating:
4/5 |
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El hostal estaba muy bien, no importó la hora de llegada y se molestaron por saber si estaba todo bien.
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 10-Jan-2011 (Spanish)
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Customer Rating:
4/5 |
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internet wifi màs fuerte para usarlo en las habitaciones sería genial
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 9-Jan-2011 (Spanish)
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Customer Rating:
5/5 |
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la verdad es que el hotel cumplio totalmente con nuestras espectativas, buen servicio de habitaciones, limpieza absoluta de los baños (a pesar de ser compartidos), la gente de muy buen rollo la verdad. El restaurante no puedo opinar ya que se encontraba cerrado.
La unica nota negativa seria la situacion aunque con un taxi se soluciona rapido. si buscas un hotel bueno bonito y barato este es tu hotel
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From:
Anmar Marioxy ALgarin Mora
(Venezuela)
Submitted on 20-Dec-2010 (Spanish)
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Customer Rating:
5/5 |
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excelente, buena atención, muy limpio y excelente comida gracias por su amabilidad
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From:
Edward Jones
(Spain)
Submitted on 19-Dec-2010 (English)
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Customer Rating:
4/5 |
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Having arived very late in the evening I found the night clerk in attendance, he was most helpful, the room was clean and acceptably comfortable though carpeting would be a plus... All in all great value for the amount I paid.
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From:
"Hotel Guest, details on file."
(Zaire)
Submitted on 13-Dec-2010 (English)
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Customer Rating:
5/5 |
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I really appreciated my stay at Hostal Welcome, it is a recommendable place for people are visiting madrid - the only thing I would sugges is to give people the right to print document when using your internet service without sending document to your email account for printing. Also please include more details on your location to facilitate people to arrive to hostal easier, e.g. bus line, bus stop where to get off etc..
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From:
Pablo Manuel Moral Robles
(Spain)
Submitted on 13-Dec-2010 (Spanish)
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Customer Rating:
4/5 |
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El hostal está muy bien, pero está en un poligono industrial, un poco lejos, es barato, las habitaciones e instalaciones están bien, pero eso, esta a 20 minutos andando d la parada de metro...
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From:
António Batista
(Portugal)
Submitted on 20-Nov-2010 (English)
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Customer Rating:
5/5 |
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The best hostel I've ever been. The place is huge!
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 6-Nov-2010 (English)
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Customer Rating:
5/5 |
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From:
manuel muñoz de rivera perez
(Spain)
Submitted on 17-Oct-2010 (Spanish)
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Customer Rating:
4/5 |
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PERFECTO PARA IR DE VISITA POR MADRID HAbitaciones basica cama y poco mas per fecto para estar por madrid todo el dia muy bien situado con metro cerca y facil para aparcar centro comercial muy cerca
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From:
Gabriel Andrés Tamba Velásquez
(Spain)
Submitted on 15-Oct-2010 (Spanish)
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Customer Rating:
5/5 |
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ambiente agradable, habitaciones limpias, todo muy bien, exepto ´la ubicación del hostal, ya que se encuentra un poco alejado del centro ( aprox. 15, 20 min andando), pero en general el trato que recibí durante mi estancia fue muy bueno.
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From:
Olivia Garcia
(Mexico)
Submitted on 15-Sep-2010 (Spanish)
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Customer Rating:
5/5 |
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Me agradó mucho, es muy limpio, hay orden y el taro es amable. Soy mexicana y tuve que estar unos días en Madrid. La estación del metro está relativamente cerca, aunque si no te gusta caminar puedes tomar un taxi.
Todo me pareció excelente!
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From:
Olga Kulikovskaia
(Italy)
Submitted on 1-Aug-2010 (English)
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Customer Rating:
4/5 |
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A lovely Hostel. There is Wi-Fi, but only in the hall. No air conditioning. Clean showers. Nice people. Easy access with the bus, even though it is quite far from the center.
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From:
Amanda Young
(United States)
Submitted on 18-Jul-2010 (English)
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Customer Rating:
5/5 |
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I found Hostal Welcome to be a very clean and welcoming environment, especially for the price. I felt comfortable there and would stay again.
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 11-Jul-2010 (Spanish)
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Customer Rating:
1/5 |
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Fatal en atencion publica..... La de desayuno me da asco que no adptacion de ambiente, fatal....
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 8-Jul-2010 (Spanish)
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Customer Rating:
4/5 |
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Ubicación tranquila en un polígono industrial y cerca del Calderón, así que perfecto para lo que buscábamos, algo barato y cerca del concierto al que íbamos.
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 6-Jul-2010 (English)
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Customer Rating:
3/5 |
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From:
Vladimir Karapandza
(Serbia)
Submitted on 2-Jul-2010 (English)
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Customer Rating:
5/5 |
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Place where you feel home.
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 13-Jun-2010 (Spanish)
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Customer Rating:
4/5 |
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Muy limpio, muy correcto y muy buen trato, lástima que no se pueda fumar en las habitaciones (pero esto ya depende de cada uno)
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From:
"Hotel Guest, details on file."
(Germany)
Submitted on 7-Jun-2010 (English)
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Customer Rating:
5/5 |
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The stay at Hostal Welcome has been surprisingly great. Great, because I did not expect so much comfort and service for only €13.50. I was so positively surprised! The hostal is very, very clean, the rooms got nice sheets and towels, the showers got soaps, the service is great, breakfast includes big portions and a friendly service as well. Even though the website says the hostal is far away from the city it is actually very easy to reach by metro and a walk. The metro line no 1 is the one which connects to the main areas, the museums, the sol and is easy to get to from the bus station.
All in all it has been a great experience for me and I would highly recommend this place if one does not feel the need to stay right in the middle of the busy city.
Thank you very much!!
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From:
Marta Touguio
(Portugal)
Submitted on 6-Jun-2010 (Portuguese)
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Customer Rating:
5/5 |
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Para a nossa viagem até Madrid o Hostal Welcome foi o melhor serviço que podemos encontrar, a relação qualidade-preço foi bastante positiva, podendo nós referir que os quartos eram excelentes. Ficamos de voltar da próxima vez que por lá passarmos.
Assinado,
The Spektrum e locomotiva
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From:
"Hotel Guest, details on file."
(Russian Federation)
Submitted on 1-Jun-2010 (English)
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Customer Rating:
4/5 |
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I enjoyed everything about my staying at Hostal Welcome except for its geografical position. It's really far from the metro station. But it's compensated by the lovely staff,who are always ready to help, and all the neccessary conviencies, such as the internet access,telefone,own canteen. All in all I really liked my stay. One of the greatest advantages is the price)) Thank you for your hospitality
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From:
"Hotel Guest, details on file."
(Germany)
Submitted on 28-May-2010 (German)
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Customer Rating:
4/5 |
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Freundliches, mehrsprachiges Personal, guter Service, Frühstück inklusive. Der einzige Nachteil ist, dass es etwas außerhalb liegt und deshalb nach 23.15 Uhr nur noch per Taxi (5 EUR) oder 15 Min. Fußmarsch erreichbar ist.
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From:
Jordan Cox
(United States)
Submitted on 25-May-2010 (English)
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Customer Rating:
5/5 |
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I really enjoyed the hostel. Very clean, good room service, and excellent breakfast. Is it far from a metro station? Yes, but a bus or a short walk can overcome that. Only high marks for me.
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From:
Asier Lasa Zaldua
(Spain)
Submitted on 23-May-2010 (Spanish)
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Customer Rating:
4/5 |
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Una muy buena relacion precio/calidad teniendo en cuenta la localización, el servicio y limpieza de las instalaciones.
Quizás por mejorar un entorno que promueva las relaciones entre los hospedados.
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 23-May-2010 (Spanish)
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Customer Rating:
4/5 |
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Todo muy nuevo y limpio.
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From:
Michal Skrisovsky
(Czech Republic)
Submitted on 14-May-2010 (English)
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Customer Rating:
3/5 |
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people in reception were very helpful and nice to us, thanks
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 12-May-2010 (German)
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Customer Rating:
5/5 |
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Fuer den Preis war es super. Zimmer sind sauber und Handtuecher gibts auch dazu. Die Toiletten und Duschen waren auch einwandfrei. Insgesamt dauert es ca. 30 Minuten ins Zentrum von Madrid. Aber ist nicht grossartig stoerend. Wer nur eine Unterkunft zum Schlafen und Duschen will, der ist da richtig.
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From:
Lukasz Niestoruk
(Germany)
Submitted on 10-May-2010 (English)
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Customer Rating:
5/5 |
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From:
Jose Galera Lopez
(Spain)
Submitted on 3-May-2010 (Spanish)
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Customer Rating:
4/5 |
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Un hostal al cual por su precio no le podemos pedir más. La habitación estaba muy limpia, aunque los baños son mejorables. Si tienes un presupuesto bajo este es tu lugar.
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From:
Issis Mason
(United Kingdom)
Submitted on 2-May-2010 (English)
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Customer Rating:
4/5 |
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The staff were always helpful with the reception open 24 hours. There were friendly guest and a little cafe nearby which proved comforting. There was a very relaxed atmosphere, clean rooms and nice people. Although the location is not very centric to madrid and getting around can be confusing the area seems up and coming and is good for people who want to see a different side of madrid (not just all the tourist musts) we loved our stay in our shared room and the two girls who we met there.
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 24-Apr-2010 (English)
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Customer Rating:
5/5 |
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gracias por esta hospitalidad...
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From:
gonzalo ansaldo navasqüés
(Spain)
Submitted on 18-Apr-2010 (Spanish)
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Customer Rating:
5/5 |
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He recibido un estupendo trato del pesrsonal del hotel, gente amable agradable. Instalaciones limpias. Muy buen servicio.Muchas gracias. Gonzalo.
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From:
Susanne Watterott
(Germany)
Submitted on 13-Apr-2010 (German)
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Customer Rating:
5/5 |
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Wir sind als Gruppe sehr herzlich empfangen worden, die Zimmer sowie Duschen/WCs waren sauber und ordentlich. Das Frühstück ist gut und ausreichend.
Trotzdessen, dass das Hostal recht weit außerhalb liegt, ist es gut mit Metro und Bus zu erreichen. Danke!
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 12-Apr-2010 (Spanish)
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Customer Rating:
5/5 |
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Las habitaciones muy limpias. No habia ruidos. Las camas muy comodas. Las habitaciones con lo necesario para pasar la noche despues de la visita turistica a Madrid. Lo unico engorroso es que hay que salir de la habitación para ir al baño.
Lo recomiendo.
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 12-Apr-2010 (Spanish)
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Customer Rating:
5/5 |
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Estamos muy contentas de la estancia y los servicios recibidos en el Hostal Welcome. Las habitaciones siempre estaban limpias y los espacios comunes también.
Muchas gracias.
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From:
Nikola Kovacova
(N/A)
Submitted on 10-Apr-2010 (English)
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Customer Rating:
3/5 |
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Hostel Welcome is cheap hostel with very nice interior. It was clean, breakfast was tasty, personal was nice. I didn't like community which lived there, internet was always occupied because there was only one computer - but with microphone and web camera - and also I missed sink in the room. Hostel is 20-25 minutes from metro station by walking, we didn't see taxi near the station - only once.
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From:
saber naoura
(Morocco)
Submitted on 28-Mar-2010 (French)
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Customer Rating:
4/5 |
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From:
"Hotel Guest, details on file."
(Bulgaria)
Submitted on 21-Mar-2010 (English)
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Customer Rating:
4/5 |
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Our stay ot Hostal Welcome wasn't bad. The only problem was that we didn't really understand where exactly it was located. Taxi drivers had a difficulty to find it as well in spite our leaflet with the hostel's address and their gps gizmos. On the other hand, the rooms and bathrooms were really clean and we enjoyed the peace and quiet of a good night's sleep.
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From:
Michal Sobczak
(Poland)
Submitted on 22-Feb-2010 (English)
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Customer Rating:
4/5 |
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Very helpful and english speaking staff. Very clean. Resonable price. A bit too far from the downtown.
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From:
"Hotel Guest, details on file."
(Australia)
Submitted on 11-Feb-2010 (English)
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Customer Rating:
5/5 |
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the hostel is new, clean, welcoming...downsides...not enough computer access and no printer....a little expensive as well....get wifi in the rooms and no access to a communal ktichen on top of restaurant...ability to boil water is essential for most travellers
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 7-Feb-2010 (Spanish)
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Customer Rating:
4/5 |
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En este Hostal se percibe buen trato (llegamos a la 1 de la mañana y ningún problema). La limpieza es absoluta tanto en las habitaciones como en los baños y las zonas comunes. En 15 minutos te plantas en el centro de la ciudad y el precio es insuperable. Como aspectos negativos diría la falta de insonorización de las habitaciones y el no tener opción a habitación con baño (ni pagando más por ella).
En resumen, es un hostal muy muy sencillo pero cumple exactamente las expectativas que crea su publicidad (página web en este caso)
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From:
Pawel Ryczek
(Poland)
Submitted on 2-Feb-2010 (English)
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Customer Rating:
4/5 |
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From:
Daniel Adam Ormeno Velasquez
(France)
Submitted on 9-Jan-2010 (Spanish)
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Customer Rating:
4/5 |
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El hostal es acojedor y limpio lo malo que no tiene banos privados pero para el precio ....
El unico incoveniente que tube fue pagar el estacionamiento que cuesta como pagar otra habitacion yo pense que estaba incluido , pero en conclusion el hotel estuvo bien , lo recomiendo para grupos de amigos que no quieran gastar mucho en hospedaje
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From:
"Hotel Guest, details on file."
(Estonia)
Submitted on 25-Oct-2009 (English)
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Customer Rating:
5/5 |
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From:
"Hotel Guest, details on file."
(Poland)
Submitted on 31-Aug-2009 (Spanish)
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Customer Rating:
5/5 |
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I like very much this hostal, rooms are clean and comfortable, and people who work or live there are very friendly. The only problem is that it's far from city center.
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From:
Greta Legaite
(Sweden)
Submitted on 24-Jul-2009 (English)
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Customer Rating:
3/5 |
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need air conditioning in the rooms.. everything else is very good :)
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From:
Manuel Narbona Rioseco
(Chile)
Submitted on 2-Jun-2009 (Spanish)
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Customer Rating:
5/5 |
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muy buen servicio buena limpieza
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 24-May-2009 (English)
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Customer Rating:
4/5 |
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The hostel offered a quiet and comfortable place to sleep, and good facilities. It doesn't offer a lot of community or much opportunity to meet people, but still it was well-run.
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From:
"Hotel Guest, details on file."
(Sweden)
Submitted on 12-May-2009 (English)
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Customer Rating:
3/5 |
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Well, the hostel is nice and clean and so are the room. the only minus is the location..the nearest metro is abt 20-30 min walk.
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 19-Apr-2009 (English)
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Customer Rating:
4/5 |
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Hostal Welcome is a really modern, new building with clean and sterile facilities, unlike many other Hostels. They make your bed everyday, which is never done at any other hostel, and the staff are so lovely!! the only downside is the fact there is no kitchen! who can one expect to cook dinner if you dont want the optional meal they provide and you cannot afford to go out?! i thought for such a big place that was its biggest downfall.
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 18-Nov-2008 (English)
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Customer Rating:
0/5 |
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The hostel was far far away from metro station and absolutely in suburb, industrial and quite dangerous area. Didnt feel safe even inside because of the other people, turned and left just by entering. Awful, no more like this..
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From:
"Hotel Guest, details on file."
(South Africa)
Submitted on 30-Sep-2008 (English)
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Customer Rating:
2/5 |
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Pity about the area where this hostal is situated - in the industrial area!! Although it was relatively clean, I will not want to stay there again.
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From:
Hilda Merom
(Israel)
Submitted on 28-Sep-2008 (English)
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Customer Rating:
5/5 |
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servicial y el lugar muy limpio. puedes publicar mi nombre y el pais sin el email
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 22-Sep-2008 (English)
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Customer Rating:
5/5 |
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es un lugar muy limpio y organizado, algo alejado de la ciudad pero a solo 5euros en taxi desde la estacion de sierra de guadalupe. la atencion es muy buena. repetiria si tengo que buscar un lugar para dormir y pasar un dia en madrid
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From:
karen farfan
(Spain)
Submitted on 27-Aug-2008 (English)
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Customer Rating:
1/5 |
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The hostel room was super clean, the shared bathroom was immaculant and soothing and the staff was helpful- BUT!!!! Unfurtunately, the hostel's location was the scariest experience I had in all of Europe. Located deep in an industrial area with an exausting 20 minute hot walk to the nearest metro. As it turns out- it is located in a dangerous part of a town in the outskirts of Madrid. I had to make sure I returned before dark or take a taxi back to the hostel. If you are a woman and staying there I recomend you take a taxi, specially if you make a late night arrival.
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 24-Aug-2008 (English)
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Customer Rating:
0/5 |
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El hostal esta muy lejos de la estacion del metro, muy lejos del centro, situado en medio de un poligono industrial y esta habitado por decenas de personas de raza negra que supongo q estaran alli por trabajo, pero no inspira la mayor confianza, ni el sitio, ni la gente, ni nada de nada...
Yo no repetiria ni locooo!!!!
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From:
Mehmet Orhan
(Spain)
Submitted on 9-Jan-2009 (English)
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Customer Rating:
1/5 |