Average satisfaction rating out of 5
for this property among customers |
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-10-07
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Customer Rating:
4/5 |
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nice hostal, nothing too fancy, but overall clean and good service. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-09-29
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Customer Rating:
4/5 |
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Very good location. The room/furniture looks a bit old but clean. I was staying in a room with window on a courtyard, so it was very quiet as well, but I guess if you get one on the Gran Via side it is different. Overall, good value for the money. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-09-18
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Customer Rating:
3/5 |
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The hostal is clean and the staff friendly, however it could do with a lick of paint. Very central but be careful of the who frequent the street heading down to sol |
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From:
"Anonymous guest, details on file."
Submitted on
2008-09-16
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Customer Rating:
5/5 |
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Estancia perfecta, límpio y tranquilo. Buen trato. Situación perfecta para visitar Madrid a Pie. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-09-11
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Customer Rating:
4/5 |
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Great location, very clean, only problem is none of staff speaks english , but only spanish! |
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From:
"Anonymous guest, details on file."
Submitted on
2008-09-07
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Customer Rating:
4/5 |
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Exceptionally clean and cleaned every day. Staff friendly and helpful. Amazing location for transport and shopping, akin to staying around The Strand (and the noise) and popping into Covent Garden everyday, keep walking you'll find it! Two members of family returning two weeks after we left. Aircon works but not brilliant. Need to plan for hot drinks and breakfasts though, good food shop in department store fairly close by. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-08-26
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Customer Rating:
3/5 |
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Simple hostel, clean, secure. Very quiet though. The lady running it was really tolerant of us as we weren't the quietest lot!! No English spoken, but not a problem - you can easily get your points across. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-08-01
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Customer Rating:
5/5 |
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very clean, very convenient, friendly and welcoming, great value for money |
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From:
Francisco lara Pérez
Submitted on
2008-07-26
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Customer Rating:
5/5 |
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las habitaciones estan bastante limpias, todo muy tranquilo, el lugar es fantastico muy centrico, cerca de la mayoría de los principales lugares de interés. Ideal para pasar unos dias de vacaciones. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-07-19
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Customer Rating:
4/5 |
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Très bien situé, belle vue, petit balcon agréable. Donne sur la gran via, c'est un peu bruyant malgré le double vitrage. Personnel très gentil. |
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From:
Jocelyn Hargraves
Submitted on
2008-07-18
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Customer Rating:
5/5 |
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very clean, secure, lovely people ,great location, quiet |
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From:
Anubhav Banerjee
Submitted on
2008-07-08
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Customer Rating:
4/5 |
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THE STAFF AND THE LOCATION WAS AMAZING. IT MADE A DELIGHTFUL STAY. HOWEVER THE ROOMS ARE VERY VERY BASIC WITH ABSOLUTELY NOTHING TO BOAST ABOUT. |
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From:
Tibor Horvath
Submitted on
2008-07-01
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Customer Rating:
3/5 |
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This Hostal Splenid is in the center of Madrid, very easy ti find.Some meters from Gran Via Metro station.The room was small, simple, but clean, seafty.The quality is comparable to the price.If somebody would like to sleep, no additional service, i can recomend. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-06-26
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Customer Rating:
4/5 |
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I was happy. |
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From:
CARLOS IGNACIO MELENDEZ GONZALEZ
Submitted on
2008-06-24
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Customer Rating:
5/5 |
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muy bien, agradable el personal, muy limpio en general muy bien |
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From:
Robert W A Harris
Submitted on
2008-06-21
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Customer Rating:
4/5 |
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I stayed twelve days, Hostal central and extremely good for the cost of the room. Very clean, towels changed and water always hot. Occasionally some noise from other rooms and staff had very little English. Would use again and recommend its use. Did not ask for payment until day before leaving. |
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From:
Charles & Joe Norton
Submitted on
2008-06-18
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Customer Rating:
3/5 |
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Room was clean and the location of the room was as we requested, quiet, away from stairway, elevator and street. Location was great, on major street, near Metro to/from airport. Internet access nearby. Major attractions within easy walking distance. Accommodations plain but adequate. No english spoken but was not a problem. |
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From:
Luis Armando Arevalo Parra
Submitted on
2008-06-12
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Customer Rating:
5/5 |
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La atención fué excelente, la hostal tiene un ambiente tranquilo, relajado y elegante. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-06-11
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Customer Rating:
4/5 |
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Clean, safe, quiet yet located in the heart of city. So impressive for the solo girl travelling first time in Madrid. However, it'd b better if price for online booking is better than walk in rate. |
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From:
Louise Coutts
Submitted on
2008-06-08
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Customer Rating:
5/5 |
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The hostel was safe and claen and fab value for money |
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From:
"Anonymous guest, details on file."
Submitted on
2008-06-06
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Customer Rating:
5/5 |
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Muy buen trato, habitaciones limpias, ubicacion centrica. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-06-05
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Customer Rating:
4/5 |
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limpio y tranquilo,se duerme bien. buen servicio. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-06-03
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Customer Rating:
4/5 |
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Our stay was very enjoyable. The room was clean and comfortable. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-06-02
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Customer Rating:
3/5 |
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Beacoup de bruits, fenetre sur cour...sinon staff sympa...situation tres centrale... |
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From:
"Anonymous guest, details on file."
Submitted on
2008-06-02
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Customer Rating:
5/5 |
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very kind and helpful, good location |
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From:
"Anonymous guest, details on file."
Submitted on
2008-05-26
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Customer Rating:
4/5 |
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Excelente situación para un turista, muy buena relación calidad precio, aunque se oyen todos los ruidos de los vecinos. Encargados muy amables y atentos. |
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From:
Marcos Martín Betancor
Submitted on
2008-05-26
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Customer Rating:
5/5 |
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Céntrico,en plena Gran Vía, modesto pero cuidadosos en los detalles |
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From:
Jean Jacques Brugevin
Submitted on
2008-05-18
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Customer Rating:
5/5 |
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Une chambre pour single très simple et propre. Un acceuil très cordial. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-05-13
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Customer Rating:
4/5 |
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El lugar muy centrico y comodo. solo que la madera del piso chillaba bastante..Pero la atencion muy buena! si regreso a Madrid volveria a hospedarme alli. Muchas gracias. |
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From:
ENRIQUE ESPARZA REYES
Submitted on
2008-05-09
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Customer Rating:
5/5 |
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pasamos unicamente una sola noche en el hostal splendid habiendo querido estar más pero por no habia posibilidades de prolongar por el puente del 1° de mayo. a pesar de ello, estuvimos muy agusto, magnifica ubicacion y sin ruido a pesar de estar ubicado sobre la gran vía, muy limpio y una magnifica atención. |
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From:
Rui César Gomes
Submitted on
2008-05-09
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Customer Rating:
4/5 |
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It was a very quiet and silent place, allthough placed in the center of Madrid. And and quite clean, too. |
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From:
Jon Olzon
Submitted on
2008-05-07
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Customer Rating:
4/5 |
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Nice and clean, great service and an outstanding position located in the heart of Madrid. |
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From:
Francine Tagent
Submitted on
2008-05-05
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Customer Rating:
5/5 |
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very pleasant would stay there again |
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From:
"Anonymous guest, details on file."
Submitted on
2008-05-03
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Customer Rating:
4/5 |
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Very comfortable and clean. It offered a basic bed, TV and shower and, for the money, it was very good value. |
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From:
MªPILAR RODRIGUEZ GONZALEZ
Submitted on
2008-05-03
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Customer Rating:
4/5 |
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Somos un matrimonio de 40 años que pasamos una noche solo, pero estuvimos bien. Solo lo queriamos para dormir y esta centrico. Volveria otra vez. |
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From:
LORELEI ALEGRE
Submitted on
2008-05-01
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Customer Rating:
5/5 |
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Hostal Splendid is in a great location, easy access to the train station - just a few minutes walk. Room is clean and spacious. Balcony has a nice view of the road. Owner is friendly. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-30
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Customer Rating:
4/5 |
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Clean room with ensuite TV heating and AC. Quite considering where it's located and resonable price. Only problem nameplate for Hostal is not to easy to see for someone new in Madrid. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-23
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Customer Rating:
2/5 |
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No pude ducharme con comodidad. Ya que la presión del agua era muy floja casi sin agua.
Por lo demas bien limpieza seguridad etc.. |
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From:
Mrs Helen E Kirkpatrick
Submitted on
2008-04-21
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Customer Rating:
4/5 |
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Very friendly owners. Very clean and useable facilities - very impressive for the price |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-15
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Customer Rating:
5/5 |
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muy recomendable. Disponen de conexión wifi. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-13
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Customer Rating:
3/5 |
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El hotel es muy limpio y muy bien colocado. Hay algun ruido cuando se queda por la gran via, la habitaction es pequena, pero el precio es por lo todo acceptable. El equipo del hostal es amable y el edificio tiene un estilo "Art Deco" muy apreciable! |
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From:
Juan José Torres Infante
Submitted on
2008-04-11
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Customer Rating:
4/5 |
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Todo bien, está en un muy buen lugar y eso es importante en Madrid, los dueños amables, limpieza perfecta, te cambian de toallas todos los dias y la habitación es acorde al precio.Televisión, agua caliente y calefacción perfecto.
Un unico problema, podian poner en el pasillo carteles diciendo SILENCIO, ya que cuando por la noche acude gente hospedada, hablan muy alto y despiertan a los que están descansando. El suelo lo deverían cambiar, es de parqué y hace mucho ruido. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-10
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Customer Rating:
4/5 |
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Lage: sehr zentral, Hotel & Zimmer sehr sauber. Die Besitzer sind sehr freundlich, sprechen aber leider nur Spanisch. Das Zimmer war ein bisschen ringhörig, wir hörten die Zimmernachbaren. |
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From:
betina
Submitted on
2008-04-06
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Customer Rating:
5/5 |
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muy bien ubicado, muy limpio |
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From:
Pedro Materan Jaimes
Submitted on
2008-04-06
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Customer Rating:
4/5 |
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Execelente hostal y buena habitación amplia al igual que el baño, con una ubicación magnifica. El único detalle la tv |
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From:
Miren Belzunegui
Submitted on
2008-04-05
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Customer Rating:
4/5 |
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Habitación limpia, tranquila y agradable.Gente amable y muy bien situado en el centro de Madrid.
Totalmente recomendable. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-03
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Customer Rating:
3/5 |
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Extremely helpful staff. Room was clean, basic and functional. Great location |
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From:
Marta Compes Dea
Submitted on
2008-03-27
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Customer Rating:
5/5 |
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Hemos estado muy bien, el hostal tiene una decoración muy antigua, pero es lo de menos. Todo estaba muy limpio y el trato con los recepcionistas adecuado. Lo recomiendo, vovería a ir en el futuro. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-25
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Customer Rating:
4/5 |
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Clean, comfortable setting and well located. Very small single room. Decor could do with updating. English speaking assistant more times - but it does help if you know some basic Spanish, just in case you don't get him! You can leave your luggage behind after 12noon when checking out. |
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From:
Carol Wilk
Submitted on
2008-03-25
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Customer Rating:
5/5 |
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This hotel was wonderful value for the money, and superbly located. Clean, quiet and secure. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-20
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Customer Rating:
5/5 |
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safe, friendly, clean |
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From:
Chris Maliken
Submitted on
2008-03-19
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Customer Rating:
4/5 |
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Good price, nice room, excellent location. Only issue was that a double bed was requested online and there were only twin beds. Other than that a great hostel |
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From:
carlos mendoza latorre
Submitted on
2008-03-18
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Customer Rating:
4/5 |
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Buen hotel, central, limpio, ordenado, muy buena atención. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-18
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Customer Rating:
4/5 |
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deberian dar prioridad a solicitudes especialespara personas de maor estancia.
estuve una semana con ellos y me dieron cama doble para dos personas interesadas en camas sencillas argumentando no tener dicho servicio |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-18
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Customer Rating:
4/5 |
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Muy buen trato. El hotel es limpio y comodo. No tuve absolutamente ningun inconveniente durante la estadia. Altamente recomendable para quienes buscan un lugar comodo, bien ubicado, simple y tranquilo. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-18
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Customer Rating:
3/5 |
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simple central accommodation |
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From:
Zeynep Cetrez
Submitted on
2008-03-05
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Customer Rating:
5/5 |
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The hostal is situated in a very convenient place which is close to the museum area(Prado & Thyssen in 10-15 min of walk) as well as the shopping in Callao and cinemas(walking distance) and Puerta Del Sol. It is close to the metro Gran via metro station.The building and the hostal is safe as there is always a guard at the entrance. I stayed in a single single room with bath. It was clean with fresh towels everyday. It was a bit small but that did not bother me as I did not always stay in the room. There is a TV with local stations. They can provide hair dryer if needed. Generally a quite place but since my room was at the entrance sometimes it can be noisy due to the people but it was tolerable. The room was warm and did not have a heating problem. The room was very reasanble for the price.I hope to return to this hostal if I travel to Madrid again. |
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From:
Joseph Lonsdale
Submitted on
2008-03-04
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Customer Rating:
5/5 |
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Superb, everyone was friendly, patient and helpful. I would like to highly recommend this for anyone who would like to combine serenity of accommodation with being within the heartbeat of the beautiful City of Madrid. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-02-25
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Customer Rating:
5/5 |
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Warm, clean and friendly place, fantastic staff and great location, overall a positive experience, many thanks. |
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From:
Thomas Patrick Joyce
Submitted on
2008-02-21
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Customer Rating:
4/5 |
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Excellent location to explore the heart of Madrid. Spotlessly clean, friendly staff and good value for money. Secure entry to and from premises. Because we had a front room, there was traffic noise from the street but it was not a major issue. Transport by Metro to and from the airport is excellent. Even if two two people are travelling together, buy ONE combined Metro/Bus ticket for 6.70 (plus 1 euro supplement each to and from airport). The ticket can be shared and gives 10 trips. The most convenient stop for the hotel is GRAN VIA; just 100 meters from the door! Highly recommended....We'll be back! |
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From:
"Anonymous guest, details on file."
Submitted on
2008-02-17
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Customer Rating:
4/5 |
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Idealy placed for a stay involving nightlife in Chueca. Very handyfor Gra Via Metro and shopping & sightseeing. Room small single but very clean and quiet, facing inner light well.Comfortable bed. Would be happy to stay again. |
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From:
elsie Oliveros
Submitted on
2008-02-14
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Customer Rating:
5/5 |
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This is the second time I stayed at the Splendid. The first time I had a double, with my daughter, this time I went alone and had a single. I was equally pleased. The only thing is no phones in the rooms, but, for that price..... |
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From:
"Anonymous guest, details on file."
Submitted on
2008-02-05
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Customer Rating:
4/5 |
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POR PRECIO, UBICACIÓN Y SERVICIO EXCELENTE, LO RECOMIENDO DE MANERA AMPLIA |
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From:
riccardo sini
Submitted on
2008-02-04
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Customer Rating:
5/5 |
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Ottima posizione a due passi dalla Chueca, metropolitana e dal centro della movida madrilena.... |
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From:
"Anonymous guest, details on file."
Submitted on
2008-01-29
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Customer Rating:
4/5 |
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Sin lujos pero correcto |
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From:
miguel garcia pagan
Submitted on
2008-01-03
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Customer Rating:
3/5 |
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habitacion muy ruidosa |
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From:
Benny Brunner
Submitted on
2007-12-28
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Customer Rating:
3/5 |
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The room was the small size. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-12-19
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Customer Rating:
4/5 |
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Excellent. Would have stayed longer if room available |
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From:
kevin corkish
Submitted on
2007-12-07
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Customer Rating:
4/5 |
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cheap and very secure and comfy beds in the heart of the city ace value |
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From:
"Anonymous guest, details on file."
Submitted on
2007-11-30
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Customer Rating:
5/5 |
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las habitaciones muy acojedoras sin frio y muy comodas.todo muy limpio |
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From:
lin lei
Submitted on
2007-11-24
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Customer Rating:
3/5 |
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Perfect location. Small rooms and very noisy. I had a room facing Gran Vie and I could hear the trafic all night. The staff was very friendly, but they did not speak english. |
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From:
Keith Bredin
Submitted on
2007-11-18
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Customer Rating:
4/5 |
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People running the Hostal Splendid were friendly. It would be useful if you can speak some basic Spanish (ie to advise you have a room booked etc) as sometimes the people on the rota cannot speak any English. Saying that their is someone who can speak English, so if they are on the rota then you will not have any problems.
Very clean with fresh towels etc daily.
My room size and the en suit was adequate for a short stay.
Well positioned in Madrid to reach the centre.
I had concerns if a fire was to break out. The 5th floor and only one way out through the main entrance . Their did not appear to be any sprinklers. Also the fact that you can smoke in your room (ashtray) increases the risk.
The regulations might well be the same for every hostal so Splendid might be no difference to other hostals .
You might want to clarrify this with the hostal before you book
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From:
antonio
Submitted on
2007-11-06
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Customer Rating:
4/5 |
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bien situado centrico con el metro al lado, limpio, la habitacion un poco pequeña, pegas: la duxa no se sostenia bien y olia un poco a cerrado y a viejo pero el xico de recepcion y el portero de abajo muy simpaticos lo recomiendo y los bocatas de calamares ke venden cerca tambien ;). |
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From:
"Anonymous guest, details on file."
Submitted on
2007-11-05
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Customer Rating:
5/5 |
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he quedado muy satisfecho de mi estancia, aunque la habitación era pequeñita, pero todo en perfecto estado, muy centrico,y por supuesto lo recomendaré a mis amigos,y yo volveré a ser cliente con toda mi satisfacción. eciban un cordial saludo |
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From:
"Anonymous guest, details on file."
Submitted on
2007-10-23
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Customer Rating:
4/5 |
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muy buenas las condiciones de la habitación y el servicio recibido |
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From:
david wainwright
Submitted on
2007-10-17
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Customer Rating:
5/5 |
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www.hostalsplendid.com
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