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Hostal Cruz Sol **
Plaza de Santa Cruz nº 6 - 3º piso, Madrid, Comunidad de Madrid 		rooms from € 48!
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Average satisfaction rating out of 5
for this property among customers
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rating  4.3/5
based on 63 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

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From: "Hotel Guest, details on file." (United States)
Submitted on 29-Aug-2009 (English) 		Customer Rating: 4/5
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comments The place was kept very clean. Small room but comfortable. Having air conditioning really helped.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 12-Jun-2009 (English) 		Customer Rating: 5/5
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comments Very central, 2 mins from the Plaza Mayor and Sol metro station. Room was clean and the aircon worked fine. Not bad at all for the price!
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 27-Feb-2009 (English) 		Customer Rating: 5/5
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comments I had a quiet single room in this very centrally situated hotel near the Plaza Mayor. The bed was a small double and all the facilities in the room were clean and in perfect working order. The staff were pleasant and helpful. This is a modest hotel but I felt it was very good value for money. I would certainly be happy to return.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 11-Jan-2009 (English) 		Customer Rating: 4/5
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comments Good value basic accommodation in an excellent location. Rooms very small, but cleaned every day and staff helpful. Would definitely recommend.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 9-Nov-2008 (English) 		Customer Rating: 4/5
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comments Clean, excellent location and a reasonable price. Would use it again.
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From: Deise Tintore Pioli (Brazil)
Submitted on 30-Sep-2008 (English) 		Customer Rating: 5/5
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comments Excellent location close to Plaza Mayor. Attentive staff.
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From: G T Hague (United Kingdom)
Submitted on 11-Aug-2008 (English) 		Customer Rating: 5/5
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comments Although advertised as a hostal this is really a very comfortable hotel, the rooms were spotless although a little small, free internet, drinks machine available and very friendly and efficient staff. The location could not be beaten 100 metres for Plaza Major and a short stroll to Plaza Sol for buses and the metro. Great stay would recommend to anyone travelling on a budget.
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From: Marcus Duke (United States)
Submitted on 30-Jun-2008 (English) 		Customer Rating: 4/5
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comments Nice, clean place. Reasonable rate. Great location.
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From: "Hotel Guest, details on file." (United States)
Submitted on 15-Jun-2008 (English) 		Customer Rating: 3/5
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comments Elevator was not working, 4 fights of steps. <no statement was said?? not a word.
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From: ROY, Hélène (Canada)
Submitted on 5-May-2008 (English) 		Customer Rating: 4/5
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comments Très propre et central. Bon accueil. Nous aurions souhaité avoir été informés d'avance pour l'opération de l'ascenseur et du fait que la chambre se trouvait au 1er étage (et non à la réception au 3e). À recommander sans hésitation! Excellent rapport qualité-prix!
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From: "Hotel Guest, details on file." (Spain)
Submitted on 12-Apr-2008 (English) 		Customer Rating: 5/5
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comments Hostaòl tranquilo y acogedor, personal encantador y muy amable
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From: Inma Lluesma Domenech (Spain)
Submitted on 7-Apr-2008 (English) 		Customer Rating: 5/5
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comments la habitacion estaba muy limpia y el servicio muy atento
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 27-Mar-2008 (English) 		Customer Rating: 5/5
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comments Defenetively 5 out 5 Clean and cute Perfect Location Very cheap (discounts) One disadvantage is that staff didnt speak english
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 16-Mar-2008 (English) 		Customer Rating: 4/5
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comments didn't see any room that resembled the picture online, room was clean apart from the walls had something spilled over them that I didn't really fancy taking a closer look at, the bathroom was immaculate and the shower excellent, the position of hostel brilliant for all the sights, all within walking distance and only 5 mins from the tube, staff very helpful
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From: "Hotel Guest, details on file." (Spain)
Submitted on 22-Feb-2008 (English) 		Customer Rating: 3/5
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comments pequeño pero limpio y personal agradable.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 20-Feb-2008 (English) 		Customer Rating: 4/5
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comments good value for money in the centre of Madrid. A basic hostal but clean and warm . got a room with a balcony overlooking the Plaza.You couldn't get a better location.
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From: John McKay (United Kingdom)
Submitted on 18-Feb-2008 (English) 		Customer Rating: 5/5
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comments Staff could not have been more helpful. Rooms kept spotless every day. Location ideal for all major facilities and attractions.
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From: Zel Cowie (Australia)
Submitted on 18-Feb-2008 (English) 		Customer Rating: 5/5
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comments Room was small but clean and pleasantand the staff were helpful. However, I left my camera battery (very expensive) in the room, sent an email the day after and have received no reply. Can you tell me how to contact them other than by email??
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From: Michael Brant (United Kingdom)
Submitted on 15-Feb-2008 (English) 		Customer Rating: 4/5
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comments The Hostal was very nice. It was very clean and had nice rooms. The only downer was that it was very loud as we were staying right next to the door and people ring the bell a lot. Saying that you couldn't get more central and would stay there again.
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From: Geoff Newton (Spain)
Submitted on 7-Dec-2007 (English) 		Customer Rating: 5/5
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comments great location , pleasant staff , very clean rooms . would certainly reccomend
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From: "Hotel Guest, details on file." (Spain)
Submitted on 6-Dec-2007 (English) 		Customer Rating: 3/5
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comments para pasar una noche no esta mal pero creo que falta bastante higiene en relación juego de sabanas y zona del baño
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 27-Nov-2007 (English) 		Customer Rating: 4/5
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comments Small room, cleaned each day, better than expected and very central.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 19-Nov-2007 (English) 		Customer Rating: 4/5
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comments The hostal was very clean, and certainly the room,albeit a little small was equipped with a very good shower. I thought the security aspects were good and the staff very helpful.
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From: adriana machado masse (France)
Submitted on 9-Nov-2007 (English) 		Customer Rating: 5/5
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comments Excelente ubicacion. Limpieza irreprochable. Precio interesante. Seguramente volvamos alli para nuestro proximo viaje a Madrid
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From: "Hotel Guest, details on file." (United States)
Submitted on 1-Nov-2007 (English) 		Customer Rating: 5/5
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comments My friend and I stayed in a double for five nights. It was very clean, comfortable, quiet, and even nicely decorated. It was much nicer than what I expected, given how affordable it was. Plus, the location was great and the staff were so helpful in accommodating our request to stay longer and even helped us find a laundry nearby. If I have the fortune of coming back to Madrid soon, I would definitely want to stay in the same place.
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From: FRANCISCO JEREZ LEGAZ (Spain)
Submitted on 21-Oct-2007 (English) 		Customer Rating: 4/5
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comments Habitación pequeña. Se reservó una doble y me asignaron una con cama de matrimonio que es más pequeña que las dobles y que no había pedido expresamente. Al llegar de los últimos posiblemente dieron de las pequeñas. Es un hostal frecuentado por guiris por lo que puestos a tener problemas mejor con los españoles. Por lo demás todo bien. Buena limpieza. La habitación 316 es con cama de matrimonio y pequeña.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 5-Oct-2007 (English) 		Customer Rating: 4/5
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comments Muy buena, la ubicacion es fantastica, esta cerca del metro y de de todos los sitios turisticos, ademas la atencion es amable y el precio barato.
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From: Sylvie Renan-Uguen (Morocco)
Submitted on 4-Oct-2007 (English) 		Customer Rating: 5/5
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comments L'hôtel est vraiment très bien situé, notre chambre était petite mais propre, calme et confortable. Le personnel s'est montré charmant. Très bon rapport qualité-prix.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 19-Aug-2007 (English) 		Customer Rating: 2/5
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comments ESTANCIA NORMAL
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From: "Hotel Guest, details on file." (Syrian Arab Republic)
Submitted on 17-Aug-2007 (English) 		Customer Rating: 3/5
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comments English language was an issue. The staff tried to help but was difficult withought common language to communicate. Using in-room safe box was costy, each time I needed to open the box I had to pay 1 Euro. Otherwise, location is fantastic, its clean and relatively safe.
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From: "Hotel Guest, details on file." (Canada)
Submitted on 19-Jul-2007 (English) 		Customer Rating: 5/5
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comments The location was perfect. The room was the biggest we had in a Hostal. You could come and go as you please because you had a key for the front door. Excellent value for the price!
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From: Martin Kiemes (Germany)
Submitted on 27-Jun-2007 (English) 		Customer Rating: 4/5
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comments We got a very nice room towards the plaza. Good furniture, good bath. The place is run by very kind people. If we go again to Madrid, we will ask the Hotal Cruz Sol first.
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From: "Hotel Guest, details on file." (Guatemala)
Submitted on 22-Jun-2007 (English) 		Customer Rating: 4/5
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comments La localización del hostal es EXCELENTE, uno está a 20 pasos de la lindisima Plaza Mayor donde además se encuentra un punto de Info Turístico, con internet gratuito. El servicio del Hostal fue muy bueno, las personas muy amables. Las habitaciones tienen todo lo necesario, todo está muy limpio y práctico.
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From: Lizette Visser (United Kingdom)
Submitted on 19-Jun-2007 (English) 		Customer Rating: 3/5
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comments On booking we were told that our we had a room with on an outside view, but on our arrival we had a very small room looking out onto the courtyard. After we complained, we were moved to another room, which had an outside view and was much bigger than the first one. We were not happy at all that we were given a room completely different to the one promised on the website, and on booking. They did rectify this, however, but only after we insisted that they did not fulfil their promise.
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From: Kathleen Staker (Australia)
Submitted on 23-May-2007 (English) 		Customer Rating: 4/5
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comments Very nice location and quiet hotel. Room for single person was small but perfectly adequate. I would stay here again.
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From: Dennis and Marilyn Hicks (United States)
Submitted on 24-Apr-2007 (English) 		Customer Rating: 4/5
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comments Room was clean and comfortable with a two balconies. Very centrally located near Plaza Mayor. We were a little nervous on arrival how to our keys, but after a few tries found help and had a pleasant stay.
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From: Jordi Becx (Netherlands)
Submitted on 24-Apr-2007 (English) 		Customer Rating: 5/5
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comments small room, but it looked very nice. Clean bathroom, everyday clean towels. Quiet room (no noice from the street), very close to plaza mayor. Friendly staff.
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From: "Hotel Guest, details on file." (Switzerland)
Submitted on 12-Apr-2007 (English) 		Customer Rating: 5/5
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comments clean,quiet and idealy located.
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From: Samira DAO (France)
Submitted on 26-Mar-2007 (English) 		Customer Rating: 5/5
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comments muy buena acogida, les doy las gracias por todo. mi estancia ha sido un real placer.
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From: "Hotel Guest, details on file." (Portugal)
Submitted on 25-Mar-2007 (English) 		Customer Rating: 5/5
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comments the location, room and cleaness are very good
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 6-Mar-2007 (English) 		Customer Rating: 5/5
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comments Great location, very clean rooms, friendly staff.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 22-Feb-2007 (English) 		Customer Rating: 5/5
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comments tHE HOSTEL IS IDEALLY SITUATED WITH PLENT TO SEE AND DO RIGHT ON YOUR DOORSTEP. THE ROOMS WERE WELL FURNISHED AND VERY CLEAN AND WE ENCOUNTERED NO PROBLEM FROM NOISE ALTHOUGH THIS MAY BE DIFFERENT IN THE SUMMER MONTHS. ALL IN ALL VERY GOOD VALUE FOR MONEY.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 12-Feb-2007 (English) 		Customer Rating: 5/5
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comments Clean, comfortable, modern. Staff very friendly and helpful. Quiet safe area of city. Would use the hotel again.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 5-Feb-2007 (English) 		Customer Rating: 3/5
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comments Es un sitio sencillo, limpio, pero no muy moderno ,con algún peq. desperfecto en la habitación, pero muy bien ubicado. En relación calidad-precio, satisfactorio.
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From: Morten Graff (Denmark)
Submitted on 4-Feb-2007 (English) 		Customer Rating: 3/5
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comments Clean but small place. Close to all the things to see and in the middle of the old part of town. They dont speak english, but it works out fine anyway. I recommend it to everyone. We asked for students discount at the desk, but had unfortunately already booked it over the net.....and the price was fixed. The bathroom is also extremely small and the bath itself had only room for half a person :-). Notice that when you book a room en suite.
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From: colin brown (United Kingdom)
Submitted on 12-Jan-2007 (English) 		Customer Rating: 5/5
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comments Cruz Sol was convenient, clean, safe and comfortable.
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From: "Hotel Guest, details on file." (United States)
Submitted on 5-Jan-2007 (English) 		Customer Rating: 3/5
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comments satisfied with everything except there was a lot of noise late at night from other guests
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From: "Hotel Guest, details on file." (United States)
Submitted on 19-Dec-2006 (English) 		Customer Rating: 5/5
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comments This Hostel was excellent. Room was clean and like new!! The location was excellent right near plaza Mayer and close to Metro.
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From: "Hotel Guest, details on file." (Hungary)
Submitted on 28-Nov-2006 (English) 		Customer Rating: 4/5
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comments it was hard to enter the building, but was clean and quite
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Oct-2006 (English) 		Customer Rating: 4/5
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comments C.ame up to expectations. Staff were very friendly. Would definitely stay there again.
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From: Peter Uys (South Africa)
Submitted on 23-Oct-2006 (English) 		Customer Rating: 4/5
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comments Very clean Hostal, Ideal accomadation and very pleasant,can recommend only difficulty Language problem.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 26-Sep-2006 (English) 		Customer Rating: 5/5
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comments Clean, simple, fantastic location.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 25-Sep-2006 (English) 		Customer Rating: 5/5
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comments A fantastically located, very clean and modern hostel. Great value ofr money, friendly staff.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Jul-2006 (English) 		Customer Rating: 4/5
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comments It was very clean and central and we had no problems with noise. Just one thing to be prepared fpr the staff didnt have any english.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 30-Jun-2006 (English) 		Customer Rating: 4/5
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comments Very clean, well-equipped rooms, especially given the price. Nice people running it. Good location. What more do you want?
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From: LIEVENS (Belgium)
Submitted on 16-Mar-2008 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Oct-2007 (English) 		Customer Rating: 4/5
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From: walter stiefken (Colombia)
Submitted on 2-May-2007 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Switzerland)
Submitted on 15-Dec-2006 (English) 		Customer Rating: 4/5
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From: Nelly Eijgenraam (Netherlands)
Submitted on 23-Oct-2006 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Belgium)
Submitted on 6-Oct-2006 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Chile)
Submitted on 1-Aug-2006 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Portugal)
Submitted on 17-Jul-2006 (English) 		Customer Rating: 4/5