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Hostal Castilla II **
C/ Marqués Viudo de Pontejos 2, Madrid, Comunidad de Madrid
rooms from € 30!
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Average satisfaction rating out of 5
for this property among customers
space space space
rating  3.9/5
based on 67 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages

 
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From: "Hotel Guest, details on file." (United States)
Submitted on 18-Jun-2010 (Spanish)
Customer Rating: 4/5
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comments Excellent location, good room and price. Clean, quiet. Staff was ok but not as outgoing and helpful as a t other hostels. Would stay there again.
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From: José Manuel Duarte (Portugal)
Submitted on 6-Apr-2010 (English)
Customer Rating: 4/5
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comments Positive: Good value, good shape. Most central and quite. All things as expected. Negative: Some people do unnecessary noise with doors when return to their rooms at night, between 11 PM and 5 AM.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 8-Mar-2010 (Spanish)
Customer Rating: 4/5
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comments esta bien y muy bien situado sin ruidos y limpio,un poco caro pero bien
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From: Ester Hernández (Spain)
Submitted on 7-Feb-2010 (Spanish)
Customer Rating: 4/5
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comments Mi estancia fue muy agradable. La ubicación del hostal es genial, el personal es muy amable y la habitación era confortable y limpia. Sólo pondría una pega y es que pedí un secador de pelo y no tenían, sólo había uno por lo que se ve y lo tenía alguien.
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From: FRANCISCO JAVIER RODRIGUEZ CAMELLO (Spain)
Submitted on 29-Oct-2009 (Spanish)
Customer Rating: 4/5
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comments muy limpio y centrico, television de plasma. solo que no entra desayuno, unica falta.
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From: José Cantó Girbés (Spain)
Submitted on 22-Apr-2009 (English)
Customer Rating: 5/5
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comments Hostal muyyyyy céntrico, limpio y con un trato excelente por parte de su personal. Lo recomendaria a un amigo.
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From: Vladimir Grabovac (Netherlands)
Submitted on 16-Jan-2009 (English)
Customer Rating: 4/5
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comments In the centre of centre, everything is in the walking distance. Clean rooms and a nice bathroom, 4/5
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From: marta carnicé (Spain)
Submitted on 17-Dec-2008 (English)
Customer Rating: 4/5
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comments El hostal se encuentra en una zona centrica, al lado de un bonito barrio llamado La latina, ideal para pasar tres o cuatro dias, sin ningun lujo, pero acogedor y limpio.
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From: "Hotel Guest, details on file." (Italy)
Submitted on 9-Nov-2008 (English)
Customer Rating: 4/5
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comments they moved us at Hostal Castilla III. The heating was high with no possibility to set it. So the room was very hot.
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From: "Hotel Guest, details on file." (United States)
Submitted on 1-Oct-2008 (English)
Customer Rating: 4/5
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comments muy buena localizado y limpio. lo unico que desconectan el clima sin importar que estes en la habitacion. en general todo muy bien....
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From: Madeleine Roy (Canada)
Submitted on 16-Aug-2008 (English)
Customer Rating: 4/5
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comments Fuimos un viaje magnifico... Hostal très bien situé, en plein coeur de Madrid. Propre et confortable. On se sentait en sécurité. Les gens de la réception toujours prêts à nous rendre service. Petit problème avec l'air climatisé, mais ça n'a pas dérangé notre séjour qui fut des plus agréables.
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From: Suzanne Murphy (Ireland)
Submitted on 24-Jun-2008 (English)
Customer Rating: 5/5
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comments Great location, budget price, clean facilities.
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From: Miss Anita Bowkett (United Kingdom)
Submitted on 21-Jun-2008 (English)
Customer Rating: 4/5
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comments Great location, friendly staff, Rooms were functional and clean and a good size. Would recommend.
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From: Mr & Mrs T Kinahan (United Kingdom)
Submitted on 29-May-2008 (English)
Customer Rating: 4/5
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comments We where pleased with the room and the free internet access but we had to pull 2 very cases up 2 flights of stairs. location is very good
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From: "Hotel Guest, details on file." (Italy)
Submitted on 10-May-2008 (English)
Customer Rating: 3/5
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comments rooms are very small but clean
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From: "Hotel Guest, details on file." (Spain)
Submitted on 6-May-2008 (English)
Customer Rating: 3/5
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comments Overall accomodation was fine, clean and secure. Dissapointed that we were accomodated in Hostal Castilla III rather than II which we booked for. We also had a problem where one of the 3 bed dorms was substitute for a double and a single bedroom which was not suitable for 3 guys sharing.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 3-Apr-2008 (English)
Customer Rating: 5/5
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comments Es un hotel modesto (pero con tele, caja fuerte y bañera), agradable y barato. ¿Que más se puede pedir?
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From: Andrew Brickman (United States)
Submitted on 7-Mar-2008 (English)
Customer Rating: 4/5
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comments Room was clean and cozy, a bit small compared to other doubles. Staff very helpful, felt secure and well cared for. This hostal is very centrally located.
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From: Pablo Aumente Gallego (Spain)
Submitted on 24-Feb-2008 (English)
Customer Rating: 3/5
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comments Perfectamente situado, en una calle sin ruido, muy limpio, diligente la limpieza de habitaciones y no se escuchó nada de nada. Se agradece la sensación de seguridad, sólo un pero quizás, hubo que dar un toque porque durante un rato no hubo agua caliente, pero se solucionó rápidamente.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 21-Feb-2008 (English)
Customer Rating: 4/5
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comments el hotel esta muy bueno para el precio pagado
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From: "Hotel Guest, details on file." (Portugal)
Submitted on 12-Feb-2008 (English)
Customer Rating: 3/5
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comments Very clean, free internet usage, helpful staff, central and surprisingly little noise from outside. However, there is nothing minimally romantic about it, so if you are going as a couple, consider elsewhere (the "double" bed was tiny and the sheets not very nice!!!). The photos make the place look nicer than it really is.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 28-Jan-2008 (English)
Customer Rating: 1/5
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comments Muy ruidosa la habitación. No volvería más
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From: "Hotel Guest, details on file." (United States)
Submitted on 14-Jan-2008 (English)
Customer Rating: 3/5
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comments If the Hostal Castilla II has a website in English, then the staff should be able to speak English or some. One woman who was visiting one of the employees or who works at the Hostal was very rude.
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From: Maria Valeria Giuffrida (Italy)
Submitted on 12-Jan-2008 (English)
Customer Rating: 5/5
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comments hostal pulito, confortevole e in ottima posizione centrale. Il personale è disponibile e cordiale.
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From: Scott Madsen (United States)
Submitted on 8-Jan-2008 (English)
Customer Rating: 5/5
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comments I reallly liked how close it was to the Puerta del Sol (on the opposite side of the main ayuntamiento building!). It was always clean, great shower, and they didn't bother you at all. It felt more like a hotel than a hostal, only because even though there was a common room, no one seemed to 'hangout' there. . .the internet was slow at best, but functioned (if you didn't wanna pay in the nearby locutorio's for quicker access). There wasn't any communal cooking facilities or laundry, but they always changed the sheets and towels as long as you were out of your room by 2pm. There wasn't really any noisy groups or people in the hostal (and I was there over new year's!). . .good place to stay, and close to many great sights!!
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From: Manuel Rodenas Martinez (Spain)
Submitted on 30-Dec-2007 (English)
Customer Rating: 5/5
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comments Todo perfecto. Limpieza, amabilidad,... . Repetiré si en un futuro viajo a Madrid.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 28-Nov-2007 (English)
Customer Rating: 4/5
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comments Exactly what we were looking for. Clean, quiet, good central location, pleasant staff. Room was cold at first but staff immediately put heating on when we pointed this out.
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From: ROBERTO MOZZO (Italy)
Submitted on 25-Nov-2007 (English)
Customer Rating: 4/5
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comments il riwscaldamento è troppo alto
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From: DAHIANA ABREU (Dominican Republic)
Submitted on 15-Nov-2007 (English)
Customer Rating: 5/5
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comments antes de todo ,quiero darle las gracias , por todas sus atenciones y amabilidades que tuvieron conmigo. la próxima vez ,que visite amadrid no dudaré enprocurar este hostal . gracias por todo.
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From: Asger Larsen (Denmark)
Submitted on 26-Oct-2007 (English)
Customer Rating: 4/5
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comments Our only wish was one more chair in our room. Everything was nice.
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From: Maria Nazareth Davila s. (Venezuela)
Submitted on 14-Oct-2007 (English)
Customer Rating: 5/5
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comments exelente ubicacion y atencion!!!! las habitaciones son bastantes comodas!!!
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 14-Oct-2007 (English)
Customer Rating: 3/5
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comments Accommodation is basic with little natural light. That said, for its highly convenient location just off Piazza Major the room is very well priced
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From: Bernard Stocks (United Kingdom)
Submitted on 20-Sep-2007 (English)
Customer Rating: 4/5
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comments Keys for annexe not cut properly - hard to get in.
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From: moises gonzalez (Mexico)
Submitted on 16-Sep-2007 (English)
Customer Rating: 3/5
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comments me dandaron a otro hotal pero todo bien
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From: "Hotel Guest, details on file." (United States)
Submitted on 10-Sep-2007 (English)
Customer Rating: 4/5
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comments The hotel was a little difficult to find, if your driving, but it was in a great pedistiran-zone, location!. One block from Puerta de Sol, and one block from Plaza de Mayor.About a 10 minute walk to the Palace, and probably about a 20 minute walk to the Prado musuem. The room was spacious, clean, and had an air conditioner that worked! Parking was expensive (about 30.00 euros a day-city parking only available).
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 31-Jul-2007 (English)
Customer Rating: 5/5
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comments I was completely happy with this hostal. It was clean, comfortable, well furnished and on a quiet street, yet only a minute walk from Sol. Highly recommended.
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From: "Hotel Guest, details on file." (Germany)
Submitted on 15-Jul-2007 (English)
Customer Rating: 4/5
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comments the hostel was good but they dont can change money for the drinks from her owen machine who give drin ks ..chocolate..
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From: Ana Maia (Brazil)
Submitted on 27-Jun-2007 (English)
Customer Rating: 5/5
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comments el hostal esta muy bien ubicado y el personaL fue muy atencioso. La estancia fue de acuerdo a nuestra expectativa
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From: Marilyn Harbers (Australia)
Submitted on 20-Jun-2007 (English)
Customer Rating: 4/5
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comments Excellent location. Clean. Free use of internet was an extra bonus
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From: MARTA ARRONIZ (France)
Submitted on 13-Jun-2007 (English)
Customer Rating: 3/5
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comments El problema fue que el cuarto estabq en el curto piso y el ascensor no funcionaba y nunca se nos comunicô eso:
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From: AZEVEDO (Spain)
Submitted on 4-Jun-2007 (English)
Customer Rating: 3/5
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comments It's a very good hotel. The placement is near all you want: places, restaurants, discos! Beautifull MADRID.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-May-2007 (English)
Customer Rating: 4/5
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comments The hostel was right next to Sol square, really accessible. It was clean and comfortable - nothing fancy but really good value for money!
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From: "Hotel Guest, details on file." (Spain)
Submitted on 30-Apr-2007 (English)
Customer Rating: 4/5
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comments El sitio está bien ubicado, en el centro. Está limpio relacion caluidad precio. Y el personal son muy simpaticos
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From: Christina Breum (Denmark)
Submitted on 20-Apr-2007 (English)
Customer Rating: 4/5
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comments Nice place! Great employees, clean rooms, perfect location. Good expirience!
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From: "Hotel Guest, details on file." (Netherlands)
Submitted on 23-Jan-2007 (English)
Customer Rating: 3/5
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comments Good place to stay, only really warm in the hall and the beds were cleaned after 3 days.
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From: "Hotel Guest, details on file." (Switzerland)
Submitted on 8-Jan-2007 (English)
Customer Rating: 4/5
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comments In the end we were at castilla III, right next door but a newer building and brand new rooms. So good surprise. The hostal was exactly what we needed: in the center, 24h access no need for a reception. we were happy.
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From: C. Bullens (Netherlands)
Submitted on 18-Dec-2006 (English)
Customer Rating: 3/5
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comments It is a clean and comfortable hotel in the very neighbourhood of the real centre (Sol and Plaza Major). Each day cleaned. We missed a small bar or breakfast-opportunity.
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From: H Koelewijn (Netherlands)
Submitted on 6-Nov-2006 (English)
Customer Rating: 2/5
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comments two comments: 1)It was quit noisy and you could here other customers talking while you were in your room. 2) The beds were only 190 cm!! to small I think.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 1-Nov-2006 (English)
Customer Rating: 3/5
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comments Very central - easy walking distance from most sites. However very noisy outside at night. Bathroom very small. Room and hotel were very clean. Staff friendly.
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From: David Munro (New Zealand)
Submitted on 19-Oct-2006 (English)
Customer Rating: 4/5
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comments Fantastic cetral location, abit noisy. Alittle difficulty with one staff member due to communication difficulties, but a good experience overall
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From: "Hotel Guest, details on file." (Spain)
Submitted on 18-Oct-2006 (English)
Customer Rating: 5/5
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comments clean, correct attention, good place.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 14-Oct-2006 (English)
Customer Rating: 4/5
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comments double glazing would be good to cut out street noise even more (at night particularly)
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From: Robert Borer (Australia)
Submitted on 11-Sep-2006 (English)
Customer Rating: 5/5
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comments My wife and I found the best thing about the hotel was it's central location, only two walking blocks from the Plaza del Sol metro station and an easy walk to the Prado or the Palace through the narrow old Madrid streets. The room was clean and very secure for that location. The staff were extremely helpful.
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From: "Hotel Guest, details on file." (Brazil)
Submitted on 1-Aug-2006 (English)
Customer Rating: 4/5
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comments Excelent localization. Almost all good, except bathroom maintenance (shower broken). I have tell it to manager that promised to fix.
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From: "Hotel Guest, details on file." (United States)
Submitted on 29-Jul-2006 (English)
Customer Rating: 3/5
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comments The air conditioner not always work as promised. People in charge are not always friendly; instead they are kind of bossy. Hot/cold water isn't always reliable at the moment of taking a shower. The place is kind of noisy. However, the price isn't bad.
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From: everette elaine gomez (United States)
Submitted on 15-Jul-2006 (English)
Customer Rating: 5/5
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comments Great location. Quiet, comfortable, and very clean. All contact with the personnel, very pleasant. We also chose this hostal when we returned from Barcelona and were very impressed. Would go back in a minute. Thank you!
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From: "Hotel Guest, details on file." (Spain)
Submitted on 16-Dec-2008 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Netherlands)
Submitted on 23-Oct-2008 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Norway)
Submitted on 30-Mar-2008 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Sweden)
Submitted on 4-Nov-2007 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (United States)
Submitted on 3-Nov-2007 (English)
Customer Rating: 4/5
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From: sergio di biase (Italy)
Submitted on 30-Oct-2007 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Switzerland)
Submitted on 7-Sep-2007 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (France)
Submitted on 15-May-2007 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (United States)
Submitted on 5-Nov-2006 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Norway)
Submitted on 31-Oct-2006 (English)
Customer Rating: 3/5
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From: julie morgan (United Kingdom)
Submitted on 25-Sep-2006 (English)
Customer Rating: 4/5