Average satisfaction rating out of 5
for this property among customers |
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-06-29
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Customer Rating:
3/5 |
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Very nice and clean apartments, nice beds, most of them very big, great location. We stayed two nights (Friday and Saturday). On Friday night, it was very noisy outside and we couldn't sleep very well. Saturday night was much quieter. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-06-23
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Customer Rating:
5/5 |
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We originally booked 2 apartments for 10 people, however we actually were given 3 apartments, which worked well. The apartments were very clean, with kitchen facilities. As noted in other comments, the area is noisy, however Madrid nightlife is hectic and the noise did not affect us that much. The aprtments are ideally located near all the lively areas, or a short taxi journey away. |
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From:
mrs. helen oliver
Submitted on
2008-06-20
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Customer Rating:
4/5 |
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very noisy at night, didnt sleep very well. |
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From:
alvaro manzano barragan
Submitted on
2008-06-11
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Customer Rating:
4/5 |
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el apartamento d lo mejorcito ke hemos visto x aí. la ke nos entregó las yaves fue muy amable y dispuesta lo peor es la caye ke ay prostitutas pero no ay peleas ni jaleos nosotros estubimos en la buhardiya esta estupendo. muy limpio y a 1 minuto d granvia y 2 d chueca. repetiremos seguro |
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From:
MEHMET DEVRIM KURT
Submitted on
2008-05-27
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Customer Rating:
3/5 |
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Location is good. Clean apartment. Only thing is that on saturday night the neighborhood was extremely noisy until morning. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-05-25
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Customer Rating:
4/5 |
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Ha estado muy bien la estancia en los apartamentos verónica. Ideales para ir una pareja y luego llevarse amigos a tomar algo o cenar allí. Todo muy limpio y preparado |
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From:
"Anonymous guest, details on file."
Submitted on
2008-05-14
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Customer Rating:
3/5 |
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generaly a clean apartment.though, i've seen and much better and in the same price. realy NOISY area during night. |
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From:
oliver coleshill
Submitted on
2008-05-12
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Customer Rating:
5/5 |
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Very smooth, friendly service, an excellent apartment (2C) in a great part of town. can be a bit noisy at night, but if going to bed early is your thing, Madrid probably isn't for you! |
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From:
Paolo Giuseppe Airoldi
Submitted on
2008-05-06
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Customer Rating:
4/5 |
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The apartment is really nice and clean. It's also well equipped. Unfortunatly, the suburb is very noisy during the night.
The owner is very kind. |
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From:
William Bennetts
Submitted on
2008-04-14
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Customer Rating:
5/5 |
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Beautiful clean apartment, the owner was very helpful, wonderful location. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-31
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Customer Rating:
5/5 |
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Resultó ser muy buena opción la de alquilar un apartamento para pasar un par de días en Madrid. Estaba situado en el centro y la movilidad desde allí fue muy buena. El apartamento era nuevo y estaba perfectamente equipado. Unicamente me gustaría hacer una sugerencia para que el servicio fuese óptimo: nosotras llegamos a Madrid en autobús y hasta la salida del mismo, de vuelta a nuestro destino, hubiese sido fantástico que en el bloque de apartamentos hubiésemos podido dejar las maletas hasta nuestra marcha, y así haber dispuesto de nuestro tiempo libre sin equipaje para movernos por la ciudad. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-24
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Customer Rating:
5/5 |
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The apartment was exactly as shown in the photos.
Veronica met us promptly at the apartment to show us the place and provide the keys.
Great location in the Chueca neighborhood. |
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From:
Pablo Gonzalez Martinez
Submitted on
2008-03-16
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Customer Rating:
4/5 |
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Los apartamentos en si estan muy bien, completos, limpios, tranquilos y bien ubicados. Totalmente recomendables. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-13
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Customer Rating:
4/5 |
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Clean, well equipped. Friendly caretaker and cleaning staff. |
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From:
Dean Betteridge
Submitted on
2008-03-11
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Customer Rating:
4/5 |
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Had a little difficulty obtaining a phone number for Management/Reception but once arrived very attentive & friendly. Nice, spacious rooms - well equipped. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-03
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Customer Rating:
4/5 |
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Todo estaba muy bien... el apartamento estaba muy limpio... y el trato agradable... la verdad es que me gusto mucho estar alojada en esos apartamentos... nadie molesta, todo es tranquilo... gracias! |
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From:
Jose Carlos Gil Marcos
Submitted on
2008-02-26
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Customer Rating:
4/5 |
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La estancia ha sido buena...Lo mejor, el lugar...cerca de todo! El apartamento era bonito, pequeño pero acogedor, y bien completo: lavadora, microondas, horno, calefaccion,..La unica pega, deberian pasar cada dia las chicas d la limpieza, almenos para barrer y para fregar, ya que despues de unos dias esta bastante sucio..por lo demas todo muy bien.. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-02-24
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Customer Rating:
2/5 |
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The owner missed several appointments to pay her. Apartment was also a bit cold. |
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From:
HAROUTIAN jean-marc
Submitted on
2008-02-22
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Customer Rating:
4/5 |
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appartement trés bien situé à deux pas de Gran Via et équipé de tous les ustensiles de cuisine et d'un four microondes. Obscurité totale grace au rideau roulant dans la chambre pour ceux qui en ont besoin pour bien dormir |
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From:
eloy castillo serna
Submitted on
2008-02-19
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Customer Rating:
5/5 |
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El apartamento estaba de lujo, era amplio, no era caro y estaba en pleno centro de Madrid, en una zona con poquísimo tráfico. La única sugerencia sería que mejorasen el equipamiento de menage en la cocina. Por lo demás ha sido perfecto. |
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From:
paolo sanna
Submitted on
2007-12-13
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Customer Rating:
5/5 |
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L'appartamente rispondeva alle aspettative. ubicato in zona centrale con cucina interamente equipaggiata. Lo staff di bookassist-apartasol ha pienamente soddisfatto le mie richieste, compresa quella di avere un riferimento telefonico anche in tarda notte (sono arrivato all'una di notte) e la gent.ma sig.ra Gloria mi ha aspettato fino a quell'ora.
Che altro dire ? Vivamente consigliato a chi intendede passare qualche giorno a Madrid in ubicazione diversa dal solito albergo, ma con piu' liberta'. |
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From:
Olivia Valiente Barco
Submitted on
2007-12-10
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Customer Rating:
5/5 |
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Es acogedor, limpio, bien equipado, céntrico y se llega muy bien |
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From:
Cornelis G van Spanje
Submitted on
2007-12-10
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Customer Rating:
5/5 |
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It is a pleasure to stay in apartementos Veronica, very clean |
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From:
stigbjorn.persson@ulricehamn.se
Submitted on
2007-11-05
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Customer Rating:
5/5 |
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Good service, clean and nice. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-10-28
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Customer Rating:
5/5 |
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I would highly recommend staying here. The apartment is located in a normal residential neighborhood in downtown Madrid, right near the Callao metro stop (near Gran Via). It is a clean and large apt. with a full kitchen including a dishwasher and clothes washer. The neighborhood is great...many varied restrauants, a theater, and internet cafes. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-10-27
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Customer Rating:
5/5 |
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estancia placentera |
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From:
"Anonymous guest, details on file."
Submitted on
2007-10-16
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Customer Rating:
3/5 |
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The apartment was comfortable. I had some problems getting the keys even though I phoned before hand as it was advised in the booking form. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-10-14
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Customer Rating:
4/5 |
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Anuq estan ubicados en un entorno poco recomendable el apartamento es de construcion nueva y muy cerca de la Gran via. Muy completo; la cocina, bueno en general todo muy bien. Limpieza. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-10-14
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Customer Rating:
4/5 |
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The appartement was fine and the location superb. Only the group of 24 British male youngsters in the appartements in the same block, made quite a bit of noise during the early mornings. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-10-14
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Customer Rating:
5/5 |
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centrico bien ubicado para conocer Madrid. |
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From:
Sara B. Pedersen
Submitted on
2007-10-12
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Customer Rating:
4/5 |
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Super nice appartment - it would however have been a little easier if the guy, we called, who brought the key for the appartment, spoke english |
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From:
"Anonymous guest, details on file."
Submitted on
2007-10-09
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Customer Rating:
4/5 |
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very noisy at night from the street |
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From:
Adam Macaulay
Submitted on
2007-10-07
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Customer Rating:
5/5 |
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Very nice apartment , handy location for nightlife. Very comfortable. Would recommend - C Puebla could possibly have a few undesirables, but still felt safe to me |
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From:
"Anonymous guest, details on file."
Submitted on
2007-09-24
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Customer Rating:
4/5 |
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Apartments were very central, clean and functional. The area is a little dodgy with drugs and prostitution in close proximity but there is a good police presence(as we witnessed an undercover drugs bust!)Overall though it was great value and the location was close to metro and walking distance to alot of the main tourist attractions.
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From:
Veronica
Submitted on
2007-08-20
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Customer Rating:
4/5 |
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the problem went search the key in the other place,but the apartament is good. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-07-29
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Customer Rating:
3/5 |
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Bien reformado y buena ubicación |
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From:
Kimberley Punzet
Submitted on
2007-07-16
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Customer Rating:
4/5 |
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Good location, close to Gran Via, Sol and shops. Very nice, clean apartment.
Noisy at night. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-07-06
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Customer Rating:
4/5 |
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good nice and very clean |
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From:
David Gardner
Submitted on
2007-06-25
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Customer Rating:
4/5 |
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a clean basic apartment in a residential area. Can be noisy at night but thats typical in madrid |
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From:
federico lopez fanes
Submitted on
2007-06-11
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Customer Rating:
4/5 |
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MUY LIMPIO Y NUEVO. VERY CLEAN AND NEW. CONFORTABLE |
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From:
matthew cox
Submitted on
2007-06-06
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Customer Rating:
5/5 |
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it was a fantastic appartment excellent value and perfectly situated for my stay
would be helpful to have a small map on booking form of how to get to gloria as i arrived late due to flight and got myself lost. take a taxi from airport it's cheap and you are on holiday, i am going back to these apartment again asap
thank you gloria xx |
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From:
Bernard Arogyaswamy/I.Mozol
Submitted on
2007-06-06
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Customer Rating:
5/5 |
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The contact was very prompt,helpful,and courteous.There were some minor flaws(light bulbs missing,shower knob hard to use)but overall I would recommend to all |
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From:
Bernd Huijser
Submitted on
2007-05-31
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Customer Rating:
4/5 |
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Good quality for this prize. Appartment perfectly well equipped. Streets a bit noisy (24 hrs). |
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From:
julia
Submitted on
2007-05-18
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Customer Rating:
4/5 |
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Very modern and clean, but noisy at night |
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From:
"Anonymous guest, details on file."
Submitted on
2007-04-10
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Customer Rating:
5/5 |
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Really nice studio apartment - more than big enough. |
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From:
Brett Barry
Submitted on
2007-04-02
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Customer Rating:
5/5 |
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Highly recommended, this is a great value. The apartment is basic, but clean and everything works. There is a grocery store and el corte ingles has an amazing supermarket nearby so you can save a lot cooking your own meals. I like the location (near Chueca and Gran Via major metro stops) and even though some consider it seedy, the police station is just up the street, so I considered it safe. In terms of noise, this is Madrid: they love to go out late, so you may hear some activity, but between 5am and 10am, it is dead quiet (Sunday especially). Gloria is very friendly. Just make sure you can get cash to pay her to avoid paying the extra 3% to her and to your credit card company. My only suggestion would be to provide free wi-fi internet in the apartment. I stayed a week and my place was cleaned once when I was out, which was nice.I don't think I'll ever stay in a cheap hotel again!!! |
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From:
"Anonymous guest, details on file."
Submitted on
2007-03-19
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Customer Rating:
3/5 |
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Good from the logistic and economic point of view, but very noisy during the night.
The zone is absolutely safe but if you don't want to see prostitutes on the streets... it's better you choose another place.. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-03-18
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Customer Rating:
4/5 |
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Great stay, great host! |
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From:
EVA ALCUÑA QUESADA
Submitted on
2007-03-11
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Customer Rating:
5/5 |
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estuvo genial, la proxima vez repito. la chica se portó muy bien ;) gracias. hasta la proxima |
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From:
"Anonymous guest, details on file."
Submitted on
2007-02-27
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Customer Rating:
3/5 |
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directly in the city center, close to several interesting sites, but the neighborhood of the flat is not recommended for families, the district is suspicious; not enough blankets (it was February and quite cold), TV didn't work; screams in the street outside in the night... |
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From:
"Anonymous guest, details on file."
Submitted on
2007-02-22
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Customer Rating:
3/5 |
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clean, everything you need |
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From:
"Anonymous guest, details on file."
Submitted on
2007-02-21
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Customer Rating:
2/5 |
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en una palabra:ruido!!! por la noche no se puede dormir, es imposible. el apartamento mu bien, pero el entorno, no muy adecuado para decansar. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-02-19
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Customer Rating:
4/5 |
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Clean, spacious, well-equipped apartments |
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From:
"Anonymous guest, details on file."
Submitted on
2007-01-15
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Customer Rating:
3/5 |
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location excellent: less than 5 mins from metro, close to loads of restaurants and high street shops, walking distance to Palace Real (15mins) and Prado (25 mins).
Spacious accomodation. small but adaquate kitchen with d/washer, fridge, microwave, hob and oven. heating good with extra plug-in radiators (our stay was in jan). Like other reviewers, we too found Gloria to be v pleasant. (note: she doesn't take credit cards, cash only)
Apartment surroundings v seedy. Alot of "street life activity" day and night lead to some awkward questions from our 8 year old! noise levels bad at night up to 2am with passer-bys and garbage bin removal (collection bins directly outside front door). On school mornings, noisy again as students wait for school opposite to open at 8.30.
In general good accomodation for price, I think. Would be ideal for group of singles who party late and sleep through anything! We (me + partner + 3 kids aged 5, 8 and 10) enjoyed our stay. |
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From:
antoni xavier torres collado
Submitted on
2007-01-08
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Customer Rating:
4/5 |
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nice and quiet place nearby madrid downtown. |
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From:
van Spanje/CG MR
Submitted on
2007-01-04
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Customer Rating:
5/5 |
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I was pleasantly surprised by the apartment. it was very clean and very nicely treated by the lady, Gloria who showed me to the apartment |
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From:
David Watson
Submitted on
2006-11-18
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Customer Rating:
4/5 |
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A very nice apartment in a lively area. Our only criticism is that some of the crockery was chipped. |
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From:
"Anonymous guest, details on file."
Submitted on
2006-11-14
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Customer Rating:
3/5 |
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no wine-bottle opener,
no hair dryer |
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From:
merriman
Submitted on
2006-11-10
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Customer Rating:
3/5 |
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The apartment was clean and the person welcoming us was pleasant and efficient. The location was very convenient and the street feels secure(police station just around the corner) despite the numerous prostitutes working on the street.The building itself is quiet but the noise level from the street was disturbing at night despite windows and shutters being closed.The kitchen was poorly equipped(not a single drinking glass or knives) and a plumbing problem caused a permanent sewer smell in the bathroom.
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From:
"Anonymous guest, details on file."
Submitted on
2006-11-02
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Customer Rating:
3/5 |
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It will be nice if you have a manager in place for 24 hrs. |
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From:
Paul McGowan
Submitted on
2006-10-31
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Customer Rating:
4/5 |
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apartment was very well equiped and clean. the location was ideal and Gloria the local Rep was on hand for any assistance. |
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From:
"Anonymous guest, details on file."
Submitted on
2006-10-24
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Customer Rating:
4/5 |
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nice appartment but noisy at night. |
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From:
SILVIA BURCET PEREZ
Submitted on
2006-10-22
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Customer Rating:
4/5 |
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Los apartamentos estan muy bien, el nuestro era para cinco personas aunque habia capacidad para 8. El edifico es muy reciente, de hace 2 años aproximadamente, y el apartamentp està muy bien cuidado. Tiene una cocina muy equipada con microondas y lavavajillas. La atención por parte de los regentes fué muy correcta. Lo más negativo la zona en la que se encuentra, hay bastante prostitucion y pub's pero está a dos calles del metro de Gran Vía y siempre hay ambiente. |
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From:
Gustavo Queponds
Submitted on
2006-10-19
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Customer Rating:
5/5 |
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Great location, wonderful apartments with all the conveniences needed. Very happy with our stay in Madrid & would highly recommend these apartments to anyone needing a flat in a central location in one of the most beautiful cities in Spain. |
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From:
Mr Colin Bertram
Submitted on
2006-10-11
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Customer Rating:
2/5 |
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The apartment was clean and tidy but the kitchen would have been better if there had been some smaller glasses and a kettle. There was a bad smell in the bathroom coming from the drains and there was alot of noise during the night, especially at the weekend. We had been given the impression that the apartment was in a quiet area.
I don't know if we will use bookassist again but we would not stay at that apartment if we return to Madrid.
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From:
"Anonymous guest, details on file."
Submitted on
2006-10-06
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Customer Rating:
4/5 |
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The apartment is nice and new. The streets around can be noisy even at 3am. |
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From:
"Anonymous guest, details on file."
Submitted on
2006-10-04
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Customer Rating:
4/5 |
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Noisy street but where isn't noisy in the centre.
It does have good air conditioning so windows can be closed over at night..
It is on third floor and no lift so not suitable for anybody with walking difficulties.
Handy for metro and for walking into centre (Sol).
Apartments clean and equipped well.
A market on the other side of Gran Via sells everything for those who want to prepare their own meals as well as local shops on same street as apartments.
Building felt safe and secure with permanent residents - very quiet - in the building.
An internet connection for a laptop is available if required.
They were expecting a cash payment for balance rather than credit card as detailed but they did accept credit card.
No complaints. |
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From:
David Gardner
Submitted on
2006-09-26
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Customer Rating:
3/5 |
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safe, clean and well presented apartment. ideal location close to good some good and cheap shops and bars in malasana area; some late night noise but this is to be expected as the accomodation lies firmly within a lively community. |
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From:
John HURRELL
Submitted on
2006-09-20
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Customer Rating:
5/5 |
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Apartamentos Verónica was a perfect location for my short stay in Madrid. It is a central location and the apartment is clean and well furnished, with a secure entry system.I look forward to my next stay there. |
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From:
"Anonymous guest, details on file."
Submitted on
2006-09-18
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Customer Rating:
3/5 |
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no silverware in the apartment. and the sheets were from the early 80´s. |
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From:
Pamela Fishman
Submitted on
2006-08-25
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Customer Rating:
4/5 |
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Gloria was very helpful. The apratment was a very good deal, although the furnishings were sparse and a bit broken-down. The location was interesting--on the edige of prostitution and the old section, quite safe but seedy. I think that is why the place was so inexpensive, which we really appreciated. Being from NY, the seediness was very recognizable rather than scary. |
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From:
Eider Corral Arregi
Submitted on
2006-08-21
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Customer Rating:
5/5 |
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A wonderful location and a perfect apartment. We felt extremely confortable and next to best social life in town. |
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From:
"Anonymous guest, details on file."
Submitted on
2006-07-31
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Customer Rating:
3/5 |
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Los apartamentos son nuevos y están muy bien equipados, pero no iba el aire acondicionado. Están cerca de bares de marcha, así que por la noche si vas en fin de semana hay bastante ruido. Tuvimos un problema a la hora de pagar, ya que pretendían encarecer un 3% si pagábamos con tarjeta. |
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From:
Richard Carr
Submitted on
2006-07-23
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Customer Rating:
4/5 |
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Good value for money for an apartment.
Excellent central location - although a bit seedy. Modern, generally in good condition and well equiped -but some very wobbly chairs and could use better pots and pans. Air-conditioned - very important in July for letting our 18 month old sleep. Clea | |