Average satisfaction rating out of 5
for this property among customers |
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4.4/5 |
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32
reviews
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.
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From:
Celia Kent
(United Kingdom)
Submitted on 21-Apr-2010 (English)
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Customer Rating:
4/5 |
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Clean, well appointed and very central - wonderfully convenient. The room was a little smaller than I had anticipated but perfectly adequate for a few days' stay and the bathroom was excellent.
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From:
marylynn wilson
(United Kingdom)
Submitted on 14-Apr-2010 (English)
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Customer Rating:
4/5 |
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Wonderful location, close to many bars and restaurants, Prado etc. Large, comfortable room. Sound insulation excellent. It was a pity Wi-Fi was not available. Kitchenette utensils too basic - we needed a chopping board, bowls, spatulas and extra pans (not everyone eats out all the time). Staff were very helpful. We'd certainly go again.
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From:
Theresa Thomas
(United States)
Submitted on 13-Apr-2010 (English)
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Customer Rating:
5/5 |
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Easy walking location for many of the sights. Nice size, clean room with complete kitchenette. The window dressings where very good at blocking out unwanted sound and light. The only drawback was that exhaust from the street was able to come into the lobby during the day when they had the front doors open.
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From:
Graham Moorcroft
(United Kingdom)
Submitted on 9-Mar-2010 (English)
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Customer Rating:
4/5 |
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Excellent location near to metro sol. Good value for money but as would expect is basic accommodation.
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 3-Sep-2009 (English)
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Customer Rating:
5/5 |
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great location and nice clean rooms
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From:
carlos galan martin
(Spain)
Submitted on 18-Aug-2009 (Spanish)
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Customer Rating:
5/5 |
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hemos estado super bien el trato fantastico repetiremos seguro
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 3-Aug-2009 (English)
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Customer Rating:
5/5 |
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Clean, perfectly located in Santa Ana/Huertas, very accomodating staff. My onl,y complainbt is that they should get Wi-Fi and if they are going to tell you the rental internet connection is broadband, it should BE broadband. Complaints about noise in other comments seem unfounded to me. I was in a 2nd floor front room and with the double windows closed, could barely hear the EXTREMELY loud sounds of "la marcha" on weekend nights.
I will definitely coem here again.
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From:
Hans Dijkstra
(Netherlands)
Submitted on 5-Jul-2009 (English)
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Customer Rating:
4/5 |
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 20-Jun-2009 (English)
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Customer Rating:
3/5 |
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`The apartment was larger than I expected and clean, we had two balconies to the street with double glazing so the street noise was not too bad - thins is the centre of Madrid, a city that does not sleep .... The walls are a bit thin and we had a party going on in the next apartment until six in the morning which kept me awake, the management said it would not happen again and they were right. All in all a great location, it suited us.
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From:
Janice Machado
(United States)
Submitted on 7-Jan-2009 (English)
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Customer Rating:
5/5 |
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The apartments were clean and spacious! The staff were exptremely helpful.
Janice
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 25-Aug-2008 (English)
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Customer Rating:
5/5 |
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Excellent apartment and location. The staff were friendly and helpful and the apartment was very spacious and clean. The only criticism is that you can only open the windows in the lounge a small amount and despite the air conditioning, it can feel a little claustrophobic. I would absolutely stay at the apartment again should I ever visit Madrid.
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From:
Eugene Nizker
(Canada)
Submitted on 19-May-2008 (English)
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Customer Rating:
4/5 |
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1. The staff is very friendly and helpful. All of them thy their best to comfort guests.
2. The apartment is adequate and cleen.
I have only two suggestions: 1. the kitchen equipment is too basic and can appreciate some improvements.
2. It looks like the sewing system requires major improvement: the smell from it is unbearable at times. However, we experienced the same everywhere in old towns of Spain, so it may be a common problem.
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From:
Patrice Chadderton
(United Kingdom)
Submitted on 11-May-2008 (English)
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Customer Rating:
5/5 |
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This place was absolutely fantastic. The apartment was perfectly clean, spacious, modern and well equipped and the staff were very friendly and helpful. The location is about as good as anywhere you could choose to stay in central Madrid; particularly if you're looking to be close to one of the busier areas for nightlife. In terms of value for money, I can't imagine that's it's possible to do much better than this anywhere in the city. We will certainly be booking this place again next time we visit Madrid.
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From:
"Hotel Guest, details on file."
(Saudi Arabia)
Submitted on 22-Apr-2008 (English)
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Customer Rating:
4/5 |
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Nice place. A free internet access could make it even better. People in reception are very helpful. In the 6-person appart., no outside view to streets.
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From:
mary o' Donnell
(Ireland)
Submitted on 6-Apr-2008 (English)
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Customer Rating:
5/5 |
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Great location. Staff very helpful and apartment clean.
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From:
Jonathan Dudley
(United Kingdom)
Submitted on 8-Oct-2007 (English)
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Customer Rating:
4/5 |
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hotel was excellent. me and my girldfriend opted for a 4 person room, which proviced us with more then enough room. studio apparments may be too small for most
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From:
Kathleen Wiegman
(United States)
Submitted on 22-Aug-2007 (English)
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Customer Rating:
5/5 |
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I sent my 77 year old parents here by themselves. They loved the apartment, the location and the staff was so helpful.
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 13-Jul-2007 (English)
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Customer Rating:
5/5 |
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Muy buena ubicación, centrico, poco ruidoso y limpio
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From:
Lauren Hughes
(New Zealand)
Submitted on 23-Jun-2007 (English)
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Customer Rating:
4/5 |
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Truly fabulous location and extremely friendly staff. The rooms are enormous and with the exception of a kettle and toaster which seem to be missing from most European kitchens I have stayed in recently it has everything you need.
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From:
Neeraj Kapur
(India)
Submitted on 22-Jun-2007 (English)
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Customer Rating:
4/5 |
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exellent location, good spacious rooms,add a toaster in the kitchen
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From:
"Hotel Guest, details on file."
(Switzerland)
Submitted on 17-Apr-2007 (English)
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Customer Rating:
3/5 |
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Location of the hotel is perfect, but room is very noisy, since isolation is extremely bad. Otherwise people at the reception was very friendly.
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 16-Apr-2007 (English)
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Customer Rating:
2/5 |
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central location, no parking, very very basic accommodation! People who run apartments have little or no English which can be frustrating.
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 20-Feb-2007 (English)
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Customer Rating:
5/5 |
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Very clean, excellent location, friendly staff, lots of space in apartment. Our only issue was the hot water ran out after two showers - this apartment was for six people, but it heated up quite quickly again.
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 7-Jan-2007 (English)
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Customer Rating:
4/5 |
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Internet service is not free---should be more specific about that in the description. Other than that a terrific location and good service. Very clean.
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From:
Annelies kramer
(United Kingdom)
Submitted on 3-Jan-2007 (English)
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Customer Rating:
4/5 |
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Unfortunately we were stuck in your lift for an hour and missed our evening entertainment. Will you consider offereing us a reduction in our fee by way of compensation? Apart from this we were very happy with our stay, the stqaff were very helpful. However there was a smell of bad drains in the room
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From:
Caroline Murphy
(Ireland)
Submitted on 10-Nov-2006 (English)
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Customer Rating:
4/5 |
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Friendly staff, good location. apartment was a little sparse.
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From:
RAYMOND McKENZIE
(South Africa)
Submitted on 26-Sep-2006 (English)
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Customer Rating:
5/5 |
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The front of desk staff were very helpful and room kept very clean
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From:
sarah shone
(United Kingdom)
Submitted on 17-Jul-2006 (English)
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Customer Rating:
5/5 |
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the appartments are great value for money and in a fantastic location. great for hen/stag/group parties or couples wanting to see the sights. will definately stay there again if i ever return to madrid. the appartments are also perfectly clean.
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 1-Mar-2009 (English)
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Customer Rating:
5/5 |
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From:
Teresa Ruiz Escudero
(Spain)
Submitted on 31-Aug-2008 (English)
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Customer Rating:
5/5 |
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From:
joey o' gorman
(Ireland)
Submitted on 4-May-2008 (English)
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Customer Rating:
5/5 |
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From:
Rafael Millan Muñoz
(Spain)
Submitted on 18-Dec-2006 (English)
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Customer Rating:
4/5 |
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