Average satisfaction rating out of 5
for this property among customers |
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3.5/5 |
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53
reviews
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.
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English.
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 13-Jan-2009 (English)
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Customer Rating:
4/5 |
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Muy buena ubicaciòn y comodidad, pero debimos hasta las 14 hrs para ingresar(luego de viajar 500 kms.), cuando el check in se suponìa a las 12 hrs.
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 9-Jan-2009 (English)
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Customer Rating:
4/5 |
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Not very luxury but more than enough if you're planning a short stay in Madrid. It has cuttlery and all the necessary for cooking but perhaps a bigger saucepan would be better.
Everything was clean and they make beds and change the towels daily.
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 15-Nov-2008 (English)
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Customer Rating:
4/5 |
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Would have liked better Kitchen equipment, and more control over radiators, otherwise fine.
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 15-Nov-2008 (English)
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Customer Rating:
5/5 |
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me dieron apartamento en vez de estudio y la verdad comodissimo y limpio. muy agradable y justo lo que necesitaba.
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From:
Arkadi koldaev
(Russian Federation)
Submitted on 10-Nov-2008 (English)
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Customer Rating:
4/5 |
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It is good enough for the reasonable money. Two things use to be improved: english speaking reception + restriction of noise in the coridor after 12 pm
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From:
"Hotel Guest, details on file."
(Australia)
Submitted on 29-Oct-2008 (English)
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Customer Rating:
1/5 |
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Goya 75 is in an excellent position. The daily housekeeping service is very good, however the apartments are in very bad condition, the kitchen is not fully equipped & the property could not be recommended
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From:
Shelley Feldman
(United States)
Submitted on 2-Oct-2008 (English)
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Customer Rating:
2/5 |
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Upon check-in, no assisstance with luggage. No directions as to operating things in apartment and how to obtain illumination in the hallways. Furniture in the apartment dirty and in disrepair. Mattress thin and bumpy. No shelves in bathroom for storing toilet articles. Pots in kitchen old, scrathed, cracked. No ice trays in freezer. Kitchen appliances, etc., not as advertised. Television set tiny, old. The entire appearance of the apartment was old, dirty, and uncomforable. Daytime desk employee was helpful and accomodating.
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From:
Maria Fernandez-Llanio
(United Kingdom)
Submitted on 3-Jun-2008 (English)
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Customer Rating:
4/5 |
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Very basic apartment in perfectly located area. Great traditional "cafeteria" next door. £2 breakfasts!
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From:
Fran Monaghan
(Ireland)
Submitted on 4-Feb-2008 (English)
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Customer Rating:
5/5 |
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Apartments were very clean and comfortable. Convenient to shops and no problems getting taxis. Well worth the money, with more room and freedom than in a hotel. Will definately be booking in again the next time I'm in Madrid. Reception was also very friendly and helpful.
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 16-Oct-2007 (English)
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Customer Rating:
3/5 |
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The location was great, appartment was quite despite it was in downtown. Neighborhood is safe. Appartment wasn't spotless by the way. A couch was dirty when we opened it. The kitchenette wasn't equipped very well. It did not have even a kettle to make a tea. Parking garage was full when we arrived, therefore we needed to park in public garage which was pretty expansive, but overall for that price it was OK.
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 14-Oct-2007 (English)
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Customer Rating:
2/5 |
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Hotel was good for the purpose we wanted it for, we we were a group of lads who went for a stag holiday. The hotel wasnt great but it was located in a ok spot, around 10mins by taxi/metro to the gran via. not many eating places around the hotel. there were however some good shops. hotel staff were not the most friendly of people at first, however they were ok on the second night. they have a policy of paying the entire bill at the point of check in. so you have to pay before you even go into your room! good for the price, but could do with a little more cleaning/tidying up, furniture was a bit shabby as was the bathrooms (we booked 3 apartments due to the size of the group). They had non english speaking staff during the day and an english speaking night security gaurd :-S which was a little odd!
however i was not dissapointed nor was i overly pleased. its an average place, but good for the price you pay... but you would probably be better paying a little extra and staying either on or off the gran via, you save on taxi/metro costs.... - tony
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 8-Oct-2007 (English)
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Customer Rating:
4/5 |
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Están muy limpios, pero para mi gusto faltó jabón y esparto para fregar la loza, no me gustó tener q dejar eso sucio
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 17-Sep-2007 (English)
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Customer Rating:
4/5 |
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as expected from the reviews the apartments are basic but the location was as close to perfection as any keen shopper could dream of! the staff on the desk are a little unfriendly and could do with a few more customer skills, but the apartment was clean and tidy and spacious! we had a dining tale, a seating area and coffee table and kitchen, the only thing that could do with a bit of updating are the beds, but other than that its all location location location
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 16-Sep-2007 (English)
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Customer Rating:
3/5 |
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Es una forma de dormir barato en el centro de Madrid. Se notan ya bastante viejitos, pero están limpios.
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 30-Aug-2007 (English)
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Customer Rating:
4/5 |
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Existe una buena relación calidad-precio
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From:
"Hotel Guest, details on file."
(Netherlands)
Submitted on 18-Jul-2007 (English)
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Customer Rating:
4/5 |
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I found the man at the reception not friendly at the day of arrival. It was not a warm welcome. And he did nog speak a word English. I speak some spanish, so it was'nt a big problem, but a little bit of english would have been nice. The appartment was good, but very noisy and unfortunately our neighbours were very loud late at night and early in the morning. The location of the appartement was great and so were the facilities in the appartment (kitchen etc)
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From:
Francisco Javier Lauret Aguirregabiria
(United Kingdom)
Submitted on 10-Jul-2007 (English)
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Customer Rating:
3/5 |
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The lack of air conditioning is definitely the downside of the apartments, the rest is all ok.
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From:
Kelvin Howells
(United Kingdom)
Submitted on 26-Jun-2007 (English)
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Customer Rating:
4/5 |
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Well located.Good size. Poor self catering equipment. Decor needs improvement.
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 17-Jun-2007 (English)
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Customer Rating:
4/5 |
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Stayed at Apartmentos Goya for a wedding. It was conveniently located near the hotel that hosted the reception. Convenietly located in downtown Madrid, lots of stores and restaurants within walking distance.
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From:
Derck Massa
(United States)
Submitted on 26-Apr-2007 (English)
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Customer Rating:
4/5 |
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Our rooms were clean and spacious. The staff really helped us to have an enjoyable stay. Although our Spanish is poor and most of the staff spoke little English, they were still very plesant and helpful and able to communicate everything we needed.
A faster internet connection would be nice.
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 16-Apr-2007 (English)
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Customer Rating:
4/5 |
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I was leary because customer reviews I read ranged from "good budget apt" to "this place is a dump". Rooms vary quite a bit in quality so be sure to read reviews on different sites especially tripadvisor.com before making your decision. The lcation is terrific in the heart of the fancy Salamanca district, 2 blocks from the Goya metro which provides easy access to Retiro park and "Sol" the center of town. The one bedroom apt was twice the size of higher priced hotel rooms, had a convenient kitchenette, was clean but not spotless, good heating system, furniture was basic but adequate, the mattress was bad with springs poking up, the bathroom had pretty marble, it had good hot water with decent pressure. The nicest rooms face the street with big windows that open, but others face an inner air shaft. I wrote ahead requesting an exterior facing room but they wouldn't guarantee it, so i made a point of arriving early in the day. People who arrived late seemed to get less desireable rooms. Overall, we were delighted to get a clean apt, in a good location for 80 Euros. Internet is 15 Euros/day extra. We recommend a great Thai restraurant close to here, "Thaidy", Calle Jorge Juan #54.
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From:
"Hotel Guest, details on file."
(Israel)
Submitted on 14-Apr-2007 (English)
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Customer Rating:
3/5 |
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uncomfortable bed
window view to insight unpleasant roof
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 25-Mar-2007 (English)
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Customer Rating:
2/5 |
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The attendants were friendly enough, but could not speak a word of english, which made it impossible for our initial complaint about the apartment furtile. There was no kettle, microwave or iron in the apartment, yet it was meant to be a self contained apartment for a family of 4.
Apart from the complaint we thorougly enjoyed our stay in Madrid.
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 19-Mar-2007 (English)
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Customer Rating:
4/5 |
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clean, good accommodation on the whole in a central area for shopping. my husband and I were provided with any extra saucepans etc without any bother/fuss.pleasant stay both times we have been there except for the mattress (i have abad back) this time. perhaps we could have asked to change the room but since it was a short stay decided to stick with it and not make a fuss.
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 5-Mar-2007 (English)
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Customer Rating:
3/5 |
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La cama supletoria es muy incómoda, por lo demás muy bien
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 4-Mar-2007 (English)
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Customer Rating:
3/5 |
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Todo perfecto excepto por las camas, dos camas pequeñitas para dormir con mi novio, en lugar de una grande, además muy incomodas. El agua sabía mal. Lo demás perfecto. El sitio es precioso y muy bien situado.
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 26-Feb-2007 (English)
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Customer Rating:
3/5 |
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LO MEJOR ES LA UBICACION DE LOS APARTAMENTOS EN EL CENTRO DE MADRID. LA LIMPIEZA BIEN. ESE FIN DE SEMANA ESTABAN ALOJADOS UN GRUPO QUE FUE MUY RUIDOSO, NO FUIMOS LOS UNICOS QUE NOS QUEJAMOS
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 22-Feb-2007 (English)
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Customer Rating:
3/5 |
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Generally the stay was good.. the front desk was friendly and helpful. About the Kitchen...Microwave was missing and the kitchen dishes were quite dirty. That is all!!
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From:
"Hotel Guest, details on file."
(Turkey)
Submitted on 8-Feb-2007 (English)
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Customer Rating:
1/5 |
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1.The establishment was very old and dirty which is the opposite of the reflection through the internet.
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 10-Jan-2007 (English)
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Customer Rating:
2/5 |
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Poco confort, falta de higiene y habitación por restaurar
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From:
"Hotel Guest, details on file."
(Portugal)
Submitted on 9-Jan-2007 (English)
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Customer Rating:
3/5 |
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It´s not the first time I ´ve stayed in this aparthotel. I really like the location deeply inside Salamanca district, my favourite in Madrid. regarding the confort of the hotel I really think that it´s time to do some renovation works on the bedrooms...
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From:
Haug
(Germany)
Submitted on 18-Dec-2006 (English)
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Customer Rating:
3/5 |
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Location is OK, in a fairly lively shopping street, still in walking distance to the center. My appartment was a bit run down, but still OK, like many things in Madrid.
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From:
Nicolas Hernandez
(Puerto Rico)
Submitted on 5-Dec-2006 (English)
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Customer Rating:
4/5 |
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Well located near Metro station and El Corte Ingles.
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 26-Nov-2006 (English)
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Customer Rating:
3/5 |
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no tiene microondas ni buen sistema de calefacción, están un poco deteriorados
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From:
HORACIO AYALA VELA
(Colombia)
Submitted on 22-Nov-2006 (English)
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Customer Rating:
4/5 |
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The location is perfect. The general condition of the building is OK. The apartment facilities and furniture are in general in good condition, but could be better maintained.
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From:
hector monroig
(Puerto Rico)
Submitted on 5-Nov-2006 (English)
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Customer Rating:
5/5 |
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This is my fifth vacation at Goya 75, great
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From:
alberto cirac
(Venezuela)
Submitted on 16-Sep-2006 (English)
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Customer Rating:
3/5 |
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aire acondicionado insuficiente
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 1-Sep-2006 (English)
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Customer Rating:
4/5 |
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Good value considering central position. Convenient for metro. Air conditioning effective but noisy. Some furniture and carpet worse for wear. Beds good, linen clean. Bathroom clean with ample hot water. Good shower but bath only suitable for short and slim. Soap, shampoo replenished on request. Kitchen poorly equipped, cooking utensils minimal. Fridge working but needed replacing. Hotel provided pre-requested microwave. Smell of stale cigarette smoke. Staff friendly and helpful.
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From:
"Hotel Guest, details on file."
(Venezuela)
Submitted on 20-Aug-2006 (English)
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Customer Rating:
4/5 |
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Me he alojado en este sitio al menos tres veces y he quedado plenamente satisfecho; por ello lo recomiendo. La relacion calidad precio es favorable.
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From:
"Hotel Guest, details on file."
(Colombia)
Submitted on 8-Aug-2006 (English)
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Customer Rating:
0/5 |
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We were told the aprtments had air conditionnig and were fully equiped. Once we arrived we had to fight for an hour to have our room changed, the roome was an indoor room, dark, and the air conditioning never worked. Apart from that the people in charge were unpolite and very badly tempered
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 7-Aug-2006 (English)
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Customer Rating:
2/5 |
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The appartment was well equipped with kitchen facilities and the staff were helpful when we asked for directions. however, the promised airconditioning was circulating warm air(not so useful in a stuffy appartment in 40' heat)and the electricity refused to stay connected for more than a minute or so, making cooking in the kitchen, and keeping refigerated goods cold very difficult. This was especially frustrating and the staff were well aware of the problem but unable to do more than indicate how to reconnect the supply when it went off.
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From:
Linda Sargent
(United Kingdom)
Submitted on 3-Jul-2006 (English)
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Customer Rating:
4/5 |
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We had an excellent week's holiday in Madrid. The apartment was clean and tidy, and very central, everything you needed - bars, supermarkets, transport etc. - was right on the doorstep. The cleaner came in every day to clean the apartment and change the towels - lovely lady; there was always someone on the desk in Reception in case you needed anything; the beds were extremely comfortable and we slept very well. The only thing wrong with the apartment in my view was that there was no electric kettle or toaster. As English, we like tea/coffee and toast for breakfast. I thought Reception might have hired them out, but they didn't.
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 12-Oct-2007 (English)
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Customer Rating:
4/5 |
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From:
MARIA TERESA DIAZ MARTINEZ
(Spain)
Submitted on 26-Aug-2007 (English)
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Customer Rating:
4/5 |
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From:
Victoria Pedregosa Gallardo
(Spain)
Submitted on 3-Aug-2007 (English)
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Customer Rating:
4/5 |
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 16-Jul-2007 (English)
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Customer Rating:
4/5 |
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From:
Mª Teresa Santiago
(Spain)
Submitted on 10-Apr-2007 (English)
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Customer Rating:
4/5 |
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From:
"Hotel Guest, details on file."
(France)
Submitted on 1-Feb-2007 (English)
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Customer Rating:
4/5 |
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From:
"Hotel Guest, details on file."
(France)
Submitted on 5-Jan-2007 (English)
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Customer Rating:
5/5 |
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From:
jose fernandini
(Puerto Rico)
Submitted on 5-Nov-2006 (English)
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Customer Rating:
5/5 |
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From:
Fernando de Albuquerque
(Brazil)
Submitted on 5-Nov-2006 (English)
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Customer Rating:
4/5 |
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From:
jorge laguna
(Spain)
Submitted on 25-Sep-2006 (English)
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Customer Rating:
5/5 |
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From:
Edgar Paredes Pisani
(Spain)
Submitted on 15-Jul-2006 (English)
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Customer Rating:
3/5 |
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