book hotels online << start over | accommodation in...   
 
Apartamentos City Center Santa Ana ***
C/ Cruz 22, Madrid, Comunidad de Madrid
rooms from € 72!
.
 book now!  >
.
[   location & map   ][   availability & booking   ][   description & photos   ][   customer reviews   ]
.
Average satisfaction rating out of 5
for this property among customers
space space space
rating  4.1
based on 47 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.  
spacer
From: Anne-Marie Shapland
Submitted on 2008-08-18
Customer Rating: 5/5
.
comments Fantastic apartments - fully equipped and very comfortable! We stayed in the middle of august, so the air conditioning was essential and worked very well! It wasn't that noisy either, particularly in the attic room. I would stay here again definitely!
report this review as inappropriate
spacer
From: Kate Halden
Submitted on 2008-08-03
Customer Rating: 4/5
.
comments The apartment was clean and well presented. They aren't spacious, but good use has been made of limited space. The kitchen equipment was a little limited and I doubt if you really wanted to utilise that space you would manage it too well. However, it was adequate for our needs. The roof terrace was great, and gave the apartment extra 'living' space. The airconditioning was useful but needed to be a bit more efficient really. The location is ideal, very central and easy to get to. Overall a very positive stay
report this review as inappropriate
spacer
From: Maria Moore
Submitted on 2008-07-29
Customer Rating: 5/5
.
comments Nice clean and Modern apartments, located in a very lively central location. We stayed in the attic apartment, the only thing is the air conditioning in the living room is not very powerful, which made our stay a little uncomfortable in the height of summer. Other than that it is perfect for those who enjoy staying in the hub of things. I would recommend those who do not like a lot of noise to stay elsewhere or bring a good set of ear plugs!!
report this review as inappropriate
spacer
From: Kari Rissanen
Submitted on 2008-05-05
Customer Rating: 5/5
.
comments The situation is perfect, room was clean and well furnished, and yes we will come again! Small minus is that you can't get in before two o'clock p.m. On the other hand, sitting in small cervecerias around is nice and cozy.
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2008-04-29
Customer Rating: 2/5
.
comments Caro para lo que ofrece. No estaba muy limpio.
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2008-04-17
Customer Rating: 3/5
.
comments Clean and convenient. We had attic which was not so good with a young family and cases as no elevator. Price structure reflects convenience of room.
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2008-04-11
Customer Rating: 3/5
.
comments Great location for experiencing the flavour of Madrid nightlife but on the flip side it was very noisy. The apartment wasn't very clean when we arrived.
report this review as inappropriate
spacer
From: Osman Tat
Submitted on 2008-04-08
Customer Rating: 1/5
.
comments The building is conveniently located, which is why I'm giving it a one star instead of 0. I should also point out that it may be somewhat ok for a couple without kids. When we contacted the owners and told them we had two small children (one a baby) they should have mentioned to us there would be no elevator in the building and that we would have to walk up seven flights of stairs! To me this is just common courtesy. With a baby in the arms, stroller, and backpack, going up and down a few times everyday was a nightmare on its own. Not to mention the apartment we stayed in was the attic with stairs going both up and down inside, so we had to place our luggages to improvise as a gate to prevent our toddler from taking a serious fall. To top it all off, the place was not cleaned properly. There were dust balls all over the place with pieces of long black hair here and there (I'm blond), which was really unpleasant. While the sheets themselves were clean, the blanket wasn't and had a distinct odor of "other" people. There was no toaster, no water glasses. Just mugs. The TV was located in the bedroom, which proved to be useless since the kids slept there. They didn't even have an extra roll of toilet paper. Unfortunately, because of this apartment our whole trip in Madrid was diminished to less than pleasant.
report this review as inappropriate
spacer
From: david grasham
Submitted on 2008-03-31
Customer Rating: 3/5
.
comments Having arrived at the appartments we found out that only one had been booked when we should have had 2. The excuse was that they hadn't wrote the booking down. After much confusion and discussion an extra bed was brought which meant 6 people had to sleep in 1 appartment, the appartment was already smaller than expected so that night it was a bit cosy!! The appartment it's self was different to the pictures, with the whole place looking a bit tired, however once the extra appartment had been sorted the next day thing were ok. Location wise the appartment was great.
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2008-03-21
Customer Rating: 4/5
.
comments Apartamento ideal para callejear el centro de madrid, muy limpio pero muy ruidosa la calle por la noche. para tres personas resulta incomodo ideal para dos.
report this review as inappropriate
spacer
From: Connolly
Submitted on 2008-03-04
Customer Rating: 4/5
.
comments Excellent location, can be a bit noisy late at night but worth it for the location. We booked two apartments, the attic apartment was the better one with its balcony/ roof garden.Found the staff very friendly.
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2008-02-12
Customer Rating: 4/5
.
comments great locatio, fantastic modern appartment with all appliances taken care of. Ok for 3 people for maybe 2 nights but too small for 3 people for a week- otherwise excellent
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2007-12-01
Customer Rating: 5/5
.
comments very central, very clean
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2007-10-31
Customer Rating: 0/5
.
comments Great appartments. Clean, efficient, nice people. But....you can't sleep before 06:30 AM because of the noise. Madrid people love to go out, and if you don;t, this is not the place for you!
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2007-10-15
Customer Rating: 4/5
.
comments Os apartamentos estão muito bem situados, bastante centrais, o que é óptimo. O apartamento é confortável e tem uma decoração bastante ikea o que dá um toque moderno. A rua por vezes é um pouco barulhenta e creio que havia um problema com os canos pois cheirava um pouco mal no interior do apartamento...há que resolver esse assunto pois tirando isso, tudo bem!
report this review as inappropriate
spacer
From: Mary Ann Curran
Submitted on 2007-10-15
Customer Rating: 2/5
.
comments I had stayed there in the summer when the washing machine was not working. Durign that stay all the machines in the building were replaced, but the old ones were left in the very cramped hallways. They were still there 3 minths later! The management does not seem too concerned about soring this or other problems out.
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2007-09-26
Customer Rating: 5/5
.
comments Delightful apartment; clean, well furnished and excellent air conditioning! A lovely balcony, with table and chairs to sit out and enjoy the atmosphere. Very well located but not too noisy. Would definitely recommend and book again.
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2007-09-17
Customer Rating: 4/5
.
comments Great place in a great central area of Madrid.No complains about it.
report this review as inappropriate
spacer
From: gloria esegbona
Submitted on 2007-09-10
Customer Rating: 5/5
.
comments Fantatstic central location. Easy to get to from the airport on the metro if you don't have too much luggage. Costs only 2euro compared to more than 20 euro for a taxi. Loads of places to eat and shop within walking distance. Also possible to walk to many of the toursit attractions if you don't mind this. Otherwise many were just a few stops away on the metro. Only downside was no washing up liquid or other cleaning solutions supplied which is inconvenient if you are staying for a long period of time.
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2007-08-20
Customer Rating: 5/5
.
comments Brilliant location, with amazing roof terrace. Was great to just sit with a glass of wine and watch the people of Madrid go about their business. Apartment was nicely furnished and had everything you need. Was surprisingly quiet and really good value for money. Couldn't recommended it highly enough. I want to go back!
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2007-07-29
Customer Rating: 4/5
.
comments After seeing the location of the apartment on Google, (in the heart of Madrid) I decided to go for it as it had two single beds and a sofa bed (ideal for three people). The Apartment doesn?t have a reception so I had to call and wait for someone to bring over the key. But that was ok as there are several nice restaurants and bars just below at which I had a snack while I waited. Once in, the apartment was very clean and pleasant and would definitely appeal to IKEA enthusiasts (virtually everything in the apartment is from IKEA including the artwork on the wall). The apartment is very well/newly equipped with a fridge, cooker, microwave, iron, dishwasher, cutlery, air-conditioning and even had a cafetiere but surprisingly, no electric kettle. There is also a corner shop just below for milk etc. On the negative side, it can be quite noisy outside, especially ?I imagine- if you are on the lower floors so take earplugs if you are a sensitive sleeper. The other strange thing is that the apartment doors aren?t numbered so if your key suddenly doesn?t seem to work, chances are you are on the wrong floor (incidentally, there is no elevator). To summaries, this is a great and affordable place to stay in a fantastic location (round the corner from Sol Metro station) so I will be recommending this apartment to my friends.
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2007-07-18
Customer Rating: 5/5
.
comments We had an excellent 3-night stay at the Attic apartment. The 2-level loft was conviently located and has all the necessities needed for a short stay. Loved the porch/balcony. Clean and good A/C system for the hot days. Free internet/WI-FI service kept us in-touch with friends and family at home. Highly recommended.
report this review as inappropriate
spacer
From: Kim Martens
Submitted on 2007-07-12
Customer Rating: 4/5
.
comments great apartment, central, well furnished and the adsl was very convenient. The scart connector on the back of the TV didnt work well and could have done with a few more glasses but overall extremely happy with apartment in rterms of quality, situation, value and comfort. We will def stay again and recommend to friends
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2007-06-18
Customer Rating: 5/5
.
comments Very lovely place in the middle of the town. I have to confess, it was better then my expectations. And I think, it can be more better with a little care. Thanks.
report this review as inappropriate
spacer
From: Massimo Marabese
Submitted on 2007-06-11
Customer Rating: 5/5
.
comments strategic position in the center of Madrid, receiving and furnished with taste!!! maximum availability of the lessor.....
report this review as inappropriate
spacer
From: Sarah Carruthers
Submitted on 2007-04-30
Customer Rating: 5/5
.
comments Very nice
report this review as inappropriate
spacer
From: Olive Williams
Submitted on 2007-04-25
Customer Rating: 5/5
.
comments We booked the attico apartment in April. It was excellent - well-situated - well-equipped and, to our surprise, not too noisy. The roof terrace was a very good extra but could be noisy and hot in midsummer.
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2007-04-23
Customer Rating: 3/5
.
comments Situación excelente. Apartamento bonito y acogedor. La lavadora no funcionaba. En cuanto a limpieza se puede mejorar, lo encontramos algo sucio. Un inconveniente: es zona de mucho tránsito nocturno y unas ventanas de mejor calidad ayudarían a reducir bastante el ruido exterior, que a veces agobia. Así pues en general agradable y SI SE SOLUCIONA EL TEMA DE LA LIMPIEZA Y EL CAMBIO DE VENTANAS YO VUELVO SEGURO.
report this review as inappropriate
spacer
From: Kate Welford
Submitted on 2007-04-10
Customer Rating: 5/5
.
comments The apartments were perfect, very clean, everything you needed. They are in a fab location, everything you need is a short walk away. Metro 5 mins, local bars and restaurants all around. Very satisfied, will definitely stay again.
report this review as inappropriate
spacer
From: M.J.
Submitted on 2007-03-27
Customer Rating: 5/5
.
comments we stayed in this lovely small apartment with 4 adults in the center of Madrid. Perfects situated in the center, also nice terras, clean and friendly appartment. I will recommend it to everyone who has a short stay in Madrid. We stayed for 2 nights which is almost impossible if you want an appartment (aways for 3 night rent)
report this review as inappropriate
spacer
From: Lisa Schuster
Submitted on 2007-03-09
Customer Rating: 5/5
.
comments The apartment was very nice. It had all the amenities of home. And if you get the apartment on the top floor, the view from the balcony is beautiful. Also, you couldn't ask for a better location, very close to restaurants, convenience stores, subway station and shopping.
report this review as inappropriate
spacer
From: Jill macdonald
Submitted on 2007-03-07
Customer Rating: 5/5
.
comments Lovely, spacious, clean, modern apartment. Great kitchen and bathroom. Funky details like heating/air con, video display on front door intercom, powered window shutters.. Great little terrace for standing on and watching the world, but we did see someone getting mugged on the street outside. Don't let it put you off, just be careful when carrying your luggage and looking lost!
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2007-02-22
Customer Rating: 5/5
.
comments great apartment - not huge but very clean with everything i needed. also in a great area with good bars.
report this review as inappropriate
spacer
From: Oscar Jerez
Submitted on 2007-02-16
Customer Rating: 5/5
.
comments Muy buen lugar, cómodo, seguro y bien decorado. Muy expedito el check in & out. Buena atención. Totalmente recomendado. Buena ubicación
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2007-02-12
Customer Rating: 4/5
.
comments There was a little confusion initially about how to actually get into the property, but once this was established everything was fine. The apartment was clean, tidy, well-equipped and seemed safe. We had a very enjoyable stay.
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2006-12-17
Customer Rating: 4/5
.
comments Hola, el apartamento estaba muy bien, tanto las prestaciones como la situación en la ciudad. Y la chica que nos atendió fue muy amable en todo momento. No estamos enteramente satisfechos porque la ducha no estaba limpia. Por lo demás, bien, lo recomiendo.
report this review as inappropriate
spacer
From: Miriam Lucia Nuñez Martinez
Submitted on 2006-12-03
Customer Rating: 5/5
.
comments Me encantaron los departamemtos! La única recomendación que les podría dar es que por favor pongan un letrero más grande por fuera o algún otro señalamiento, porque no son fáciles de encontrar la primera vez. Por dentro los depas están divinos!! Todavía huele a nuevo!! Me quedé en el último piso y de verdad me encanto en concepto. Muy moderno! Las camas están deliciosas y toda la decoración increíble! Además esta muy bien localizada, en el mero centro, todo te queda cerca. Yo quedé encantada, los recomiendo muchísimo!
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2006-11-20
Customer Rating: 5/5
.
comments A wonderfull place to stay. We hade a great stay and we sure would like to come back to that flate soon. The were some dust at the bedroom and bathroom, so that could have been better. Maybe a glas for vine would be e o good idea at the kitchen?? Thanks again - it was sure nice.
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2006-10-20
Customer Rating: 4/5
.
comments Pros: Lovely and bright apartments with new fixtures, furniture. Fun neighborhood with lots of tapas bars and cafes. Cons: Streetnoise til 4am due to neighborhood activity (though windows managed to muffle the noise), washing machine was broken during our whole stay. We actually had a great stay at these apartments but our biggest complaint was our rowdy neighbors (in flat above us) who arrived on our last day - they got totally drunk and came into the building trying to kick everyone's doors in. Had it not been our last night, living with people like that in the building would've ruined our entire stay.
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2006-10-05
Customer Rating: 4/5
.
comments The apartment was great. The only complaint I have is that the beds were very uncomfortable. A charming, cute, little place. Much better than staying in a hotel.
report this review as inappropriate
spacer
From: "Anonymous guest, details on file."
Submitted on 2006-09-07
Customer Rating: 4/5
.
comments The apartment was very nice. It was clean and after asking for help, the things (f.e. pot) in the kitchen could be used. The house is located in a street with very much bars, shops etc.. So the disadvantage is a very loud street.
report this review as inappropriate
spacer
From: juan carlos ruiz moya
Submitted on 2008-09-06
Customer Rating: 5/5
spacer
From: Susan Hobson
Submitted on 2007-04-18
Customer Rating: 4/5
spacer
From: Alejandra Acta
Submitted on 2007-04-13
Customer Rating: 5/5
spacer
From: "Anonymous guest, details on file."
Submitted on 2007-03-24
Customer Rating: 4/5
spacer
From: T. Kommer
Submitted on 2007-03-02
Customer Rating: 4/5
spacer
From: "Anonymous guest, details on file."
Submitted on 2006-09-16
Customer Rating: 3/5