Average satisfaction rating out of 5
for this property among customers |
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay. |
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From:
Damian Moran
Submitted on
2008-04-28
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Customer Rating:
5/5 |
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Had a wonderful time in the Hotel Kilkenny. Top marks for room, food and atmosphere. |
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From:
Tracy Barrett
Submitted on
2008-04-28
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Customer Rating:
5/5 |
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I found the staff to be extremely friendly and helpful. The whole experience was an enjoyable one and I would go back again. The hotel rooms are very comfortable, the location is very near the city centre and you also had the option of the hotel bar/restaurant itself which were quite lively on Saturday nights and nice relaxing on a Sunday night. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-12
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Customer Rating:
5/5 |
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My husband & I thought it was a fantastic experience. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-10
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Customer Rating:
4/5 |
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The room and facilities were fantastic and the staff very helpful. The dinner in the taste of italy restaurant was fairly disappointing. |
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From:
Paula Mullally
Submitted on
2008-03-09
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Customer Rating:
5/5 |
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We were a party of 4 staying 2 night over a weekend celebrating an occassion. We stayed in delux rooms which were very well appointed, modern, comfortable, quiet and spotlessly clean. Standards in all areas including the restaraunt and bar were extremely high but above all we were most impressed by the attention to detail and customer friendly attitude of the staff in all areas. No faults to report in any area, well done to the staff who were instrumental in providing us with a wonderful weekend. We will certainly return to Hotel Kilkenny. |
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From:
Heidi Joyce
Submitted on
2008-03-08
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Customer Rating:
5/5 |
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Fantastic hotel very clean rooms lovely, staff very friendly and helpfill.food was excellent and health club was great to relax will definatly stay in this hotel in the future. |
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From:
keith mcmahon
Submitted on
2008-03-08
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Customer Rating:
4/5 |
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Freindly check in staff,nice rooms,breakfast was nice but didn't like to wait for table, breakfast staff were nice. One big problem I had was that the first batch of rooms on my floor had smokers in them and the non smoking rooms were further downb corridor so I had to walk through the smoking corridor to get to non smoking area, very disgusting stale smell, maybe there should have smokers all on top floor so the smell don't rise. some air freshners would be nice. It could have been just a weekend thing but it's how I remember my stay. |
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From:
Shaun Thorpe
Submitted on
2008-03-07
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Customer Rating:
5/5 |
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Very impressive refurb of hotel
All staff were very pleasant and extremely helpfule
Well done Hotel Kilkenny! |
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From:
jackmcinerney@hotmail.com
Submitted on
2008-03-06
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Customer Rating:
4/5 |
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The hotel was clean, well run and well equipped. It is within walking distance from the town centre and has a great pool facilities. We enjoyed our stay here. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-03
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Customer Rating:
3/5 |
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Rooms not up to same standard as receiption/bar areas. Bathroom was not up to standard also. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-02-18
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Customer Rating:
4/5 |
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This is a lovely hotel, very comfortable and in a nice location. The only downside is the fact that the restaurant is an Italian restaurant and if, like me, your partner is a typical Irish meat & 2 veg guy, then this is not suitable. The food was very bland and tasteless, and to up-grade to the a-la-carte menu cost ?32 extra which is far too much. I would stay in this hotel again, but choose not to eat in the restaurant. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-01-13
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Customer Rating:
4/5 |
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Nice hotel, 10 mins walk to the centre of town. Few things were not so great like the TV reception was very poor and phone didn't work. Though overall was fine. |
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From:
Patrick Doyle
Submitted on
2007-12-18
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Customer Rating:
5/5 |
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very pleasant hotel and excellent service we thoroughly enjoyed our stay and would recommend Hotel Kilkenny to anyone who likes good food good accomodation and good service. |
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From:
Glenn Corewyn
Submitted on
2007-11-22
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Customer Rating:
4/5 |
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existing hotel thats recently been refurbished to high standard,Internet connection in roonm did not work,all public areas are very nice,bathrooms also been refurbished,still show signs of
past. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-07-24
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Customer Rating:
4/5 |
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Very comfortable hotel, food in bar and restaurant very good. Not particularly child friendly, very strict times re children in bar and restaurant and no entertainment in bar.Children's club restricted and more like a creche facility. Bathroom in bedroom very disappointing, shower unusable as water sprayed everywhere, bathroom door in need of repair and paint. Seems like they forgot about the bathroom when redecorating the room. |
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From:
susana
Submitted on
2007-07-24
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Customer Rating:
5/5 |
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everything was great. Brilliant. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-05-17
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Customer Rating:
3/5 |
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Bedroom was not 4 star standard. |
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From:
Jane Doyle
Submitted on
2007-04-02
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Customer Rating:
5/5 |
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Lovely, stylish 4 star Hotel. Staff were very friendly and helpful. Breakfasts were freshly prepared when ordered which was a nice change from the usual hot buffet with overcooked food. The evening meal, which was included in our package was of a high standard for hotel food.
We had a delux room which was quite large and nicely decorated.
The location, just 10 minutes walk from the city was excellent as there was ample parking and peaceful surroundings. Kilkenny can get quite lively on weekend nights so more central hotels may not be as quiet at night.
Although I am not a smoker the smoking area outside the bar was very pleasant with shelter, heaters and ample seating. The only negitive with the hotel was that the reception area or our room did not contain any tourist information about Kilkenny and we had to ask local staff for this. |
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From:
Lindsay Smith
Submitted on
2006-12-05
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Customer Rating:
4/5 |
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The hotel was lovely and all staff were very nice. the trooms were spacious and nicely decorated and very plesant to stay in. The leisure facitities were fantastic and a must for everybody who stays to use.The only let down was the hotel resturant. The menu choice was poor and there was no prices displayed on the menus so you had no idea what you where being charged. apart fromt the resturant it really is a lovely hotel and a great place to stay
(This review has been edited) |
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From:
pamela ralph
Submitted on
2008-03-10
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Customer Rating:
4/5 |
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From:
liam wheatley
Submitted on
2008-03-02
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Customer Rating:
5/5 |
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From:
Geraldine Earley
Submitted on
2007-03-25
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Customer Rating:
4/5 |
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From:
Margaret Healy
Submitted on
2006-11-12
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Customer Rating:
4/5 |
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From:
"Anonymous guest, details on file."
Submitted on
2006-10-12
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Customer Rating:
4/5 |
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