Reviews of Hotels in Kerry - The Brandon Hotel Tralee reviews

<< start over | accommodation in...

you are here: bookassist > ireland

The Brandon Hotel Tralee ***
Princess Street, Tralee

rooms from € 100!



	book now!

location & map

availability & booking

description & photos

customer reviews

Average satisfaction rating out of 5
for this property among customers


		4.2/5
	based on 61 reviews

Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages

From: diane joyce (Ireland)
Submitted on 19-Jun-2011 (English)

Customer Rating: 5/5


	fab place center location friendly staff made very welcome nice food

From: stephen tinney (Ireland)
Submitted on 13-Jun-2011 (English)

Customer Rating: 5/5


	spent our honeymoon in the brandon tralee, staff very friendly and helpful, got what we wanted right away and the food and room service is top class. definitely one of the best hotel breaks i had, tv in the room was a wee bit old fashioned but that is a minor detail.. 10 out of 10

From: "Hotel Guest, details on file." (Ireland)
Submitted on 10-Jun-2011 (English)

Customer Rating: 5/5


	Brandon hotel location was brilliant. all staff were friendly, helpful and polite. the room was large, clean and airy, bathroom very good too. and on the first night of my stay i was pleasantly surprised by a band singing in the bar, they were very good and the atmosphere was really comfortable. i will certainly be returning to this hotel again and will recommend it to my friends.

From: John Bright (Ireland)
Submitted on 10-Jun-2011 (English)

Customer Rating: 5/5


	My overnight stay at the hotel was perfect. The room was spacious and well fitted out. I had an enjoyabe dinner in the bar. The buffet breakfast was perfect for the quick getaway. I didn't avail of or check out the leisure centre (which the receptionist kindly drew my attention to being available) or the cooked breakfast (which the waitress helpfully reminded me was available).

From: jack buur (Netherlands)
Submitted on 30-May-2011 (English)

Customer Rating: 4/5


	Reception,room and Breakfast wwere very good.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-May-2011 (English)

Customer Rating: 5/5


	very helpful staff, very plesant environment, central location to town and comfortable rooms

From: Michael Glynn (Ireland)
Submitted on 6-May-2011 (English)

Customer Rating: 5/5


	Everything was perfect. Staff most helpful and accommodating, room was nice and clean and very quiet.

From: John Nash (Ireland)
Submitted on 11-Apr-2011 (English)

Customer Rating: 1/5


	The room was extremely dated and the bed had those old wooly blankets (my first time seeing this in a modern hotel). There is a wide choice of hotels available in the town and in future i will chose a more modern one.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 29-Mar-2011 (English)

Customer Rating: 4/5


	Friendly and helpful staff, reasonable rates, good bar menu, excellent location beside local parks and amenities

From: Pat Connolly (Ireland)
Submitted on 6-Mar-2011 (English)

Customer Rating: 4/5


	Wonderful stay, thoroughly enjoyed the pool etc. Perfect service. 1 small complaint. The room even with window open was extremely hot

From: "Hotel Guest, details on file." (Ireland)
Submitted on 24-Feb-2011 (English)

Customer Rating: 4/5


	The place is nice and you have very professional and friendly staff. The food is good. The rooms are nice, neat and comfortable, it's good value for money. However, your internet/WI-FI connection in the room is very bad. I could not logged on but overall - I would not hesitate to recommend your hotel.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 20-Dec-2010 (English)

Customer Rating: 3/5

Overall, my stay was fine. I was with a family group, 4 rooms in total - in Tralee for the funeral of my uncle. We all felt that the rooms were far too hot. In my room, the radiator was broken so couldn't be adjusted. As I suffer with MS, the heat is something that really affects me. At about midnight I could no longer stick it. I rang down to reception and explained my situation. I have to say the gentleman I spoke to was estreamly helpful. Advised he couldn't adjust the heat, but arranged to have us move to another room, where the radiator was switched off. Despite the fact that it was a smoking room (smelt bad) I was delighted as it meant i could sleep. I was very grateful to that staff member and would give him a 5/5. My sister had a 6-week old baby with her and this heat was far too much for the baby also. Not comfortable for anyone. Otherwise, rooms were adequate and fulfilled our need. The breakfast was only ok. Poor selection, more like a B&B than a hotel. I have had much better selections in other hotels, but appreciate it is off-season and therefore maybe you provide a better service in the Summer months, when it is busier. Outside the gentelman on reception that helped us, the rest of the staff were ok. Noone rude but equally noone very friendly. I didn't get to use any of the other facilities, so can't comment on those.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Dec-2010 (English)

Customer Rating: 3/5

From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Nov-2010 (English)

Customer Rating: 3/5

From: Colette O' Regan (Ireland)
Submitted on 15-Nov-2010 (English)

Customer Rating: 4/5


	I found the beakfast wasn't that great which is a pity as during the summer I stayed with ye ans it was lovely.

From: paola molina (Ireland)
Submitted on 8-Nov-2010 (English)

Customer Rating: 4/5


	Very friendly people, at reception, and at the bar. Clean and discret. I will be back

From: Rosaleen Gallagher (Ireland)
Submitted on 2-Nov-2010 (English)

Customer Rating: 5/5

We had a wonderful stay, staff were helpful, friendly & made us feel very welcome. We had a 3 night stay and breakfast on each day were plentiful and varied. We had 1 evening meal, which was lovely. One of us are vegitarian and the staff/chef accomodated to her needs which was very good. We used the leisure centre on 2 of the days which was nice and relaxing. The jacuzzi was covered over on one of the days, but once we had the choice of using the sauna/pool or steam room it was ok. Would of prefered to be told prior to entering the area if it was not being used. Very central location which was great for getting around the town. And the private parking was an extreme benefit

From: "Hotel Guest, details on file." (Germany)
Submitted on 25-Oct-2010 (English)

Customer Rating: 3/5

The hotel itself is quite dark seen from the entrance. The rooms are big and well equipped, but some of the equippment (chest of drawers f.e.) should be refurbished. What continental guests miss, is a toilet brush, but this is not specific only for your hotel. The problem for guests who want to swim, is the public use of all the bathing premises. One does not feel well in getting through a mess of clothes in the changing rooms as well as the toilets there are rather unpretensious. Many greetings!

From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 24-Oct-2010 (English)

Customer Rating: 3/5

From: Kate O'Keeffe (Ireland)
Submitted on 21-Oct-2010 (English)

Customer Rating: 4/5


	Excellent staff, wonderful ambience. Decor would considered be a little tired but that is merely cosmetic, the heart of any establishment are the staff and they met and exceeded all expectations.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 18-Oct-2010 (English)

Customer Rating: 5/5


	Lovely hotel with friendly staff. Room was beautiful and the restaurant first class.We enjoyed it so much we stayed a extra night.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Sep-2010 (English)

Customer Rating: 4/5


	Brilliant accomodation rates, staff are lovely and pleasant, lovely tidy hotel!! Meals are nice... Less than a 5 minute walk in2 the centre of Tralee...

From: Brendan Tolan (Ireland)
Submitted on 4-Sep-2010 (English)

Customer Rating: 5/5


	Staff were brilliant - helpful, friendly, enthusiastic and fun!

From: Adrian O Keeffe (Ireland)
Submitted on 2-Sep-2010 (English)

Customer Rating: 5/5


	I have stayed at the Brandon many times and am always very happy with the standards and service at the hotel. This visit was no exception and I will continue to stay at the Brandon where possible when visiting Tralee.

From: Mary Mulpeter (Ireland)
Submitted on 30-Aug-2010 (English)

Customer Rating: 5/5


	Very enjoyable and pleasant stay at the Brandon Hotel Accomodation - room breakfasrs and bar lunches were really lovel Use of facilities and standard in swimming pool an dgym ws very good Staff were very friendly and as helpful as possible Location of hotel - very good in relation to festival actvities Overall very nice stay in hotel and wuold love to go back there for another stay !!

From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Aug-2010 (English)

Customer Rating: 5/5


	Booked the Brandon for my in laws and they returned from their stay very impressed.

From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 18-Aug-2010 (English)

Customer Rating: 4/5


	Enjoyed our stay. Room a bit on the small side, but very clean and comfortable. Surprised that there was no tea or coffee making facilities in the room, however the room service was very prompt. Our evening meal and breakfast were very tasty, good menu and excellent choice. Thank you for a pleasant night stay.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 12-Aug-2010 (English)

Customer Rating: 4/5


	If we had a kettle in the room, we would give 5. Gt hotel. Lovely service. People so friendly. Couldnt praise Brandon enough. Special deal brilliant.

From: michael kelly (Ireland)
Submitted on 5-Aug-2010 (English)

Customer Rating: 5/5

From: Caroline Mc Carthy (Ireland)
Submitted on 5-Aug-2010 (English)

Customer Rating: 4/5

We thoroughly enjoyed our stay at the Brandon Hotel. However one difficulty we had was in the swimming pool - the lack of a kiddies pool meant that our 5 year old son and 2 yr old toddler weren't comfortable (whereas they normally love the pool elsewhere) The shallow end is over 3ft so it is both unsuitable and unsafe for children under 7 really. Otherwise the hotel is great, staff are friendly and welcoming and hotel is spotless. I would consider staying again but will have to wait at least 5 yrs !!

From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Jul-2010 (English)

Customer Rating: 5/5


	I found the staff very friendly and helpful. The hotel was very convenient for my business appointments and the price was very good. The food in the bar was fine and it was extremely helpful for me that there was internet access in the room.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 12-Jul-2010 (English)

Customer Rating: 4/5


	Stayed a number of times before. Always pleasant with good facilities.

From: Noreen Breathnach (Ireland)
Submitted on 30-Jun-2010 (English)

Customer Rating: 5/5

From: Karen Reyburn (United Kingdom)
Submitted on 29-Jun-2010 (English)

Customer Rating: 3/5

From: "Hotel Guest, details on file." (Ireland)
Submitted on 22-May-2010 (English)

Customer Rating: 4/5


	Nice hotel.nice pool area, nice checkin people when we checked in. tks

From: "Hotel Guest, details on file." (Germany)
Submitted on 14-May-2010 (English)

Customer Rating: 5/5


	Had a lovely time at the Brandon. Very nice room and we got what we request upon booking. Friendly staff, very helpful. I would recommend this hotel to friends in the future. Thank you.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 17-Apr-2010 (English)

Customer Rating: 4/5


	I was going to a gig in Siamsa Tire and was pleasntly surprised when i found the Brandon was straight accross the road and 5 mins from town centre so ideal location. The staff were very nice and helpful and i had a very pleasnt stay and ill be down again during the summer

From: "Hotel Guest, details on file." (Ireland)
Submitted on 3-Apr-2010 (English)

Customer Rating: 5/5


	Excellent!

From: THOMAS PIERSE (Ireland)
Submitted on 28-Mar-2010 (English)

Customer Rating: 5/5

Great vaue for money in a central location.Pleasantly surprised that tea/coffee making facilities are standard unlike untrue reviews I had read. Also one of the allegegly unfriendly bar staff ran afer us in the street to return my wife's glasses she had left in the bar. He would not have known that we were residents.Enjoyed a 5 day stay there and I am returning soon. Best wishes to the Brandon and all who work there.

From: John Hogan (United Kingdom)
Submitted on 26-Mar-2010 (English)

Customer Rating: 5/5

From: "Hotel Guest, details on file." (Germany)
Submitted on 2-Nov-2009 (German)

Customer Rating: 3/5

From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Nov-2009 (English)

Customer Rating: 5/5


	It was our first visit to the Brandon Hotel and we could not fault it, regrettably we had only one night there on this occasion but would definitely like to go back again

From: Maire Costigan (Ireland)
Submitted on 30-Oct-2009 (English)

Customer Rating: 4/5


	The only comment I would have to make is that there were no tea or coffee making facilitues in the room. I think that this should be a must in all Hotels regardless of the status of the bedrooms. Other than that everything was great. The staff, the food and the overall presentation of the Hotel.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 19-Oct-2009 (English)

Customer Rating: 5/5


	Full marks for the hospitality, terrific dinner and service

From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Sep-2009 (English)

Customer Rating: 3/5

From: EILEEN DOWER (Ireland)
Submitted on 25-Sep-2009 (English)

Customer Rating: 4/5


	This year we booked three rooms in the Brandon for Listowel Races, our first year in 30years leaaving our beloved Ballybunnion. We all had a really enjoyable stay, comfortable clean rooms and a great breakfast, super value Eileen

From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Sep-2009 (English)

Customer Rating: 3/5


	hotel was very central and easy to find. The room was not what i expected, it was old and very outdated but was clean which was the main thing.

From: luke hanlon (Ireland)
Submitted on 14-Sep-2009 (English)

Customer Rating: 5/5


	Free pool, sauna and steam room and shed parking for motorbikes. Good breakfast. Good size clean room, big windows.

From: Bernadette Power (Ireland)
Submitted on 11-Sep-2009 (English)

Customer Rating: 4/5


	friendly , helpful, warmest heart and comfortable

From: Carole O'Leary (Ireland)
Submitted on 7-Sep-2009 (English)

Customer Rating: 3/5

From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Sep-2009 (English)

Customer Rating: 4/5


	Great location - only downside was no tea/coffee making facilities in the room - had to order from room service menu.

From: Audrey Kinsella (Ireland)
Submitted on 30-Aug-2009 (English)

Customer Rating: 4/5


	Staff were extremely helpful and friendly. Selection at breakfast not great, no fresh fruit salad. Leisure centre charged 1euro for each towel provided. Bar food excellent. Restaurant good but not a great choice of meals on menu

From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Aug-2009 (English)

Customer Rating: 3/5

we enjoyed our stay at the brandon. Positives include friendly staff, good breakfast and dinner and good location for town. Hotel is a bit dated, keys to room annoying to open. room was clean, no tea/coffee facilities however and there wasn't anything special about the room. The website suggests the hotel is more modern than is it. However we enjoyed our stay, enjoy a pint in o'sheas just down the road!

From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Aug-2009 (English)

Customer Rating: 4/5

From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Aug-2009 (English)

Customer Rating: 4/5


	bathroom dispensers cheep lowers the tone of the hotel . street fighting very disturbing when we stayed staff very good receptionest excellent

From: "Hotel Guest, details on file." (Ireland)
Submitted on 10-Jun-2009 (English)

Customer Rating: 5/5


	Absolutely no complaints with my stay

From: Mike ONeill (Ireland)
Submitted on 2-Jun-2009 (English)

Customer Rating: 5/5


	Everyone was great from receptionist to the lady at dinner also Robbie in the bar for the great cocktails and the hangover also thanks to the guy from Albania in the bar

From: "Hotel Guest, details on file." (Ireland)
Submitted on 27-May-2009 (English)

Customer Rating: 3/5


	Hotel room was musty & overall hotel could do with being refurbished

From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-May-2009 (English)

Customer Rating: 3/5


	Hotel was lovely and food was really good, but reception staff were a bit rude in my opinion

From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-May-2009 (English)

Customer Rating: 5/5


	Staff extremely nice

From: Colm Deevey (Ireland)
Submitted on 20-Apr-2009 (English)

Customer Rating: 5/5


	Myself and my wife stayed in this hotel on the easter weekend and on the weekend previous. The staff are brillant and nothing is a problem for them. The rooms on both weekends were large, clean, and very comfortable. Breakfast was great as was dinner. The gym is very large with plent of CV machines and a separate free weights area upstairs, while the pool area is also excellent. 10 out of 10