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Gleneagle Hotel ***
Muckross Road, Killarney
go to hotel websitewww.gleneaglehotel.com 		rooms from € 64!
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[   location & map   ][   availability & booking   ][   description & photos   ][   customer reviews   ]
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Average satisfaction rating out of 5
for this property among customers
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rating  4.3/5
based on 184 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages

 
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From: martin sheehy (Ireland)
Submitted on 22-May-2012 (English) 		Customer Rating: 5/5
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comments Extremely satisfied with the the room ,the breakfast and the leisure centre will go back again and would have no hesitation in recommending it ,great value all so.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-May-2012 (English) 		Customer Rating: 3/5
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comments Staff were helpful and food was enjoyable. Room was adaquate and would be worthy of a makeover. Leisure was excellent and kids really enjoyed it.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-May-2012 (English) 		Customer Rating: 4/5
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comments I enjoyes my stay the staff were scepticle at first but later turned out to be very nice, the pool area was very good. Great stay
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From: Geraldine Rea (Ireland)
Submitted on 14-May-2012 (English) 		Customer Rating: 5/5
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comments My partner Pat & I had a brilliant time at the Gleneagle. It is our second time staying there and I would highly recommend it.The staff were very efficient and very manerely & we hope to visit again in August.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 13-May-2012 (English) 		Customer Rating: 5/5
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comments Amazing weekend, hotel staff, food, hospitallity excellent.will visit again soon.thanks to all the staff for everything.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 13-May-2012 (English) 		Customer Rating: 4/5
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From: Siobhan Norman (Ireland)
Submitted on 13-May-2012 (English) 		Customer Rating: 5/5
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comments Very pleasant staff with a nice atmosphere. The room was of an excellent standard and breakfast was extremely good. Highly recommended.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 12-May-2012 (English) 		Customer Rating: 5/5
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comments we had a really nice time,in spite of the weather The food was excellent, the staff very nice, the rooms very clean and the entertainment very good
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 12-May-2012 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 10-May-2012 (English) 		Customer Rating: 5/5
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comments Very nice , everyone also very friendly
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 30-Apr-2012 (English) 		Customer Rating: 5/5
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comments Had a lovely time with you in Killarney. Only problem was that we had travelled a long distance and one night was not enough!!!!!!!!!!!!!!
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From: George Coyle (Ireland)
Submitted on 30-Apr-2012 (English) 		Customer Rating: 4/5
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comments Enjoyable stay overall, would just like to highlight the initiative shown at breakfast - being a vegetarian, when ordering my food at the hot counter, the lady serving asked if i was vegetarian and then went and got me portion of mushrooms and hashbrowns which were not available on the hot counter, well done on this initiative shown.
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From: John Hannify (Ireland)
Submitted on 29-Apr-2012 (English) 		Customer Rating: 5/5
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comments Realy enjoyed our stay in your hotel and looking forward to returning in the very near future
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 29-Apr-2012 (English) 		Customer Rating: 4/5
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comments I stayed here last weekend at the scor All Ireland, staff were extremely helpful, food was super. Will stay again
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From: Jason O Donovan (Ireland)
Submitted on 29-Apr-2012 (English) 		Customer Rating: 5/5
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comments lovely hotel, beautful view of the Kerry mountains from our room, friendly staff and would definately stay again
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From: Shane McEntee (Ireland)
Submitted on 23-Apr-2012 (English) 		Customer Rating: 4/5
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comments Appartment was fantastic however late check in and early check out (10am) not do nice
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From: Ruth Walsh (Ireland)
Submitted on 19-Apr-2012 (English) 		Customer Rating: 5/5
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comments I found the staff very accomodating and helpful. Enjoyed my stay - would recommend it to friends.
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From: Tony O Flynn (Ireland)
Submitted on 18-Apr-2012 (English) 		Customer Rating: 5/5
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comments Very satisfactory
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From: John Duane (Ireland)
Submitted on 16-Apr-2012 (English) 		Customer Rating: 5/5
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comments I considered my stay to be excellent value and I found all staff members to be very friendly,courteous and helpful.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 16-Apr-2012 (English) 		Customer Rating: 5/5
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comments We have stayed in the gleneagle on a few occasions and the service is second to none very friendly and they have so many facilities under one roof ,we brought my husbands parents with us this time and we went to the Dickie Rock show that was included in or stay which we could not believe as it was a great night and his parents loved it they also loved the fact that they could go down stairs to the shop and get the morning papers it was a great weeekend had by all brillant hotel and very well done to all involved especially in the entertainment dept and all the staff management thanks !!!!!!
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From: Mike Stankard (Ireland)
Submitted on 16-Apr-2012 (English) 		Customer Rating: 4/5
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comments Excellant appartments for families. Good entertainment in hotel. Enjoyable stay.
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From: Maureen Cronin (Ireland)
Submitted on 8-Apr-2012 (English) 		Customer Rating: 5/5
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comments A very busy hotel, well able to cater to all needs.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Apr-2012 (English) 		Customer Rating: 4/5
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comments very pleasant stay, the hotel was quite at night time and is in a great location.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Apr-2012 (English) 		Customer Rating: 5/5
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comments We enjoyed our stay at the Gleneagle very much. We had a great room with lovely views. The breakfast was great and the staff were very friendly and helpful. Seamus & Margaret
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From: MICHAEL HARTE (Ireland)
Submitted on 1-Apr-2012 (English) 		Customer Rating: 5/5
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comments My dad and his friend had an excellent stay. I would also like to compliment your manager there. I made the original booking for my Dad and I had to make some changes to the booking. Although with the type of booking, it was'nt really possible to make changes, but your manager supported and helped me in every possible way to get the matter sorted. Thansk you so much. theresa.gillen012@gmail.com theresa.gillen012@gmail.com
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Apr-2012 (English) 		Customer Rating: 4/5
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comments the bus into town could be more frequent
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 30-Mar-2012 (English) 		Customer Rating: 5/5
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comments I found the hotel excellent. The food and service was very good, the rooms were clean and spacious. The staff where very friendly and helpful, but the guy on reception did'nt have a very good sense of humor. The next time that I am in Kilarney, I will look up this hotel.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 26-Mar-2012 (English) 		Customer Rating: 5/5
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comments enjoyed our stay very much
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From: Patrica Carwood (Ireland)
Submitted on 26-Mar-2012 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Mar-2012 (English) 		Customer Rating: 4/5
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comments really enjoyed the overall experience - rooms were great, staff very courtious and Kilarney was excellent! many thanks.
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From: maura shinners (Ireland)
Submitted on 23-Mar-2012 (English) 		Customer Rating: 5/5
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comments We visit the Gleneagle at least twice or three times each year. The rooms have been kept spotless, the meals are fine and the evenings entertainment always enjoyable.
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From: Edward O Reilly (Ireland)
Submitted on 3-Mar-2012 (English) 		Customer Rating: 5/5
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comments great hotel will be back
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 3-Mar-2012 (English) 		Customer Rating: 4/5
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comments My stay at the gleneagle was very pleasurable. The staff were very co operative and helpful in every way possible. The back stage bar was brilliant it was a great laugh and felt Homely.. Overall we enjoyed our stay and will sure to b back again in d near future . Thanks
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From: Anne Singleton (Ireland)
Submitted on 1-Mar-2012 (English) 		Customer Rating: 3/5
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comments Comfortable and clean. Very basic. Good breakfast but you have to wait for a table. Also slow to check in and out.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 29-Feb-2012 (English) 		Customer Rating: 4/5
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comments We stayed in room 239 and my only concern would be that our 3 yr old was able to open the window which did have a safety lock on the window,however there was no latch to prevent the window from opening fully.It was on the 2nd floor and he could have easily falling out the window had I not been watching him.Also I thought that the breakfast food was fairly cold which was strange because the evening meal was beautiful.
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From: Adrian Calin (Ireland)
Submitted on 26-Feb-2012 (English) 		Customer Rating: 5/5
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comments Lovely Hotel ! Staff was nice and frendly ! Rooms are nice and clean, the shower was a good power i loved ! Delicios Breakfast ! I was stayed on famely room on the 3 floor...I Recommended to anyone and all me friends!!! Thank you for the services and see you soon ....
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From: terry murphy (Ireland)
Submitted on 23-Feb-2012 (English) 		Customer Rating: 4/5
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comments staff very friendly and attentive. Food excellent. Room very warm even with heating turned off. Had to sleep with window wide open all night, air conditioning would be good. Also decor very dated. although I know refurbishment is in progress and the room was spotless. I did very much enjoy my stay and would return.
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From: Diane Thomas (Ireland)
Submitted on 23-Feb-2012 (English) 		Customer Rating: 4/5
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comments Really enjoyed our stay at your hotel. Your staff were great , so helpful and great with children. The rooms were basic, but what you expect for a 3 star hotel. Food was beautiful, great breakfast. Would definitely stay there again.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Feb-2012 (English) 		Customer Rating: 3/5
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comments Our family stay at Gleneagle was a very pleasant experience,highly recommended if attending a show in INEC.
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From: Shane Ryan (Ireland)
Submitted on 22-Feb-2012 (English) 		Customer Rating: 2/5
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comments I thought this was a lovely hotel with the different type of bars and the food is amazing. The INEC being in the hotel made it so easy to go for drinks without having to worry about tax's etc but the one thing I thought wasn't great was the Decor of it. Gleneagle needs to be moderised big time and if in the near future it is, it'll definitley be one of the best in Ireland
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From: sean shiels (Ireland)
Submitted on 20-Feb-2012 (English) 		Customer Rating: 4/5
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comments we were very satisfied with our stay there, staff were very friendly, room was very clean and we are looking forward to going back again very soon.
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From: Catherine Williamson (Ireland)
Submitted on 20-Feb-2012 (English) 		Customer Rating: 4/5
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comments We really enjoyed our 1 night stay at the hotel. The later breakfast was a bonus since we were at a wedding the night before and didn't want the early start. Food was really, really good both at the wedding reception and breakfast the day after. Our room was comfortable, clean and warm. I couldn't fault a thing about the Gleneagle Hotel. The staff were very friendly and efficient. Would like to return there again sometime and stay maybe a full weekend.
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From: Marian Kennelly (Ireland)
Submitted on 13-Feb-2012 (English) 		Customer Rating: 5/5
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comments We was very pleased with our stay in the Gleneagle Hotel. The staff were very friendly and professional and the food was excellent. The facilities offered are excellent. This was our first time to stay and we will definitely be booking the Gleneagle again.
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From: sharon fitzgerald (Ireland)
Submitted on 12-Feb-2012 (English) 		Customer Rating: 5/5
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comments lovely hotel,great entertainment, food excellent,staff helpful.and spotless clean throughout.what more could anyone want?
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 12-Feb-2012 (English) 		Customer Rating: 4/5
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comments we had a lovely time. will come again for another trip. thank you. frank
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From: JOE MC GLYNN (Ireland)
Submitted on 7-Feb-2012 (English) 		Customer Rating: 4/5
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comments A big improvement in general since my last stay !One small fault was the pints of Guinness were unbelievably bad over the time I was there.So overall I and my companions enjoyed our stay.
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From: John John McCord (Ireland)
Submitted on 5-Feb-2012 (English) 		Customer Rating: 5/5
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comments I always have a very pleasant stay at the glen eagle. The staff always make you feel welcome.
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From: ted burke (Ireland)
Submitted on 2-Feb-2012 (English) 		Customer Rating: 4/5
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comments VERY HAPPY WITH EVERYTHING
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 2-Feb-2012 (English) 		Customer Rating: 3/5
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comments Friendly staff, good entertainment and close too town. Would recommend!
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From: Maureen McCann (Ireland)
Submitted on 2-Feb-2012 (English) 		Customer Rating: 5/5
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comments We really enjoyed our stay here. Great food . Great entertainment and a very friendly social atmosphere.Will certainly be back.
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From: John Quigley (Ireland)
Submitted on 30-Jan-2012 (English) 		Customer Rating: 4/5
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comments My wife & I stayed for the week-end following the Dara O'Brien show. Overall our experience was good. The staff are friendly & helpful. The food is very good & the hotel entertainment is lively. The only criticism I would have is that the mattress on our bed was very hard.
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From: patrick flynn (Ireland)
Submitted on 29-Jan-2012 (English) 		Customer Rating: 5/5
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comments we were delighted with our stay in the gleneagle hotel and we would definatly stay there again a very pleasent experience, friendly staff, great food .and great entertainment . great value for money. thanks a million and we will see you soon.
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From: JAMES RUDDY (Ireland)
Submitted on 27-Jan-2012 (English) 		Customer Rating: 4/5
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comments very comfortable hotel , staff friendly , will return , james ruddy
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Jan-2012 (English) 		Customer Rating: 5/5
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From: john mc morrow (Ireland)
Submitted on 24-Jan-2012 (English) 		Customer Rating: 5/5
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comments Great Facilities, Relaxing Atmosphere, staff were friendly & very help full.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Jan-2012 (English) 		Customer Rating: 5/5
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comments Myself and my boyfriend stayed here for 2 nights. We requested a room with a balcony on the 3rd floor and this is exactly what we got. The room was beautiful and very clean. Breakfast in the morning was also lovely and the swimming pool was very clean. The entertainment in the hotel was brilliant as usual. Also we had our dinner in the bar one night and it was lovely and also very reasonable. Overall the stay was wonderful and I will definitely be returning again soon.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Jan-2012 (English) 		Customer Rating: 4/5
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From: Paul Kavanagh (Ireland)
Submitted on 20-Jan-2012 (English) 		Customer Rating: 4/5
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comments The Shower in my room 509 was not working , Food was very nice and the staff was very helpfull. I found the my overall stay at the Gleneagle Hotel very good value money. Thanking you Paul
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 18-Jan-2012 (English) 		Customer Rating: 4/5
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comments I FIND THE STAFF EXTREMELY WELCOMING AND FRIENDLY AT ALL TIMES. MY SON AND I HAVE ALWAYS ENJOYED OUR STAYS AT THE HOTEL AND THIS TIME WAS NO EXCEPTION. I WOULD SINGLE OUT DIETER, HE IS BRILLIANT WITH CHILDREN, MY SON ADORES HIM. THE ONLY THING THAT I FOUND DISAPPOINTING WAS THAT THE TEMPERATURE IN THE POOL AREA WAS VERY COLD, I DID MENTION IT TO THE STAFF, THEY ADVISED THAT THE WATER TEMPERATURE WAS THE SAME AS USUAL BUT THAT THE HOTEL GOT A NEW AIR/HEATING SYSTEM BUT IT MADE THE AREA VERY COLD INDEED. SINCERE THANKS FOR EVERYTHING. AS A SINGLE MOTHER I FOUND THE RATES VERY GOOD AS IT IS A STRUGGLE FOR ME AT TIMES TO TAKE MY SON AWAY ON A HOLIDAY, I WILL CONTINUE TO SUPPORT THE HOTEL WHEN I CAN. MAUREEN
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 16-Jan-2012 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 16-Jan-2012 (English) 		Customer Rating: 4/5
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From: Caroline O Mahony (Ireland)
Submitted on 15-Jan-2012 (English) 		Customer Rating: 5/5
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From: Patrick Donnelly (Ireland)
Submitted on 15-Jan-2012 (English) 		Customer Rating: 5/5
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comments very good value and staff most helpful food excellent and enjoyed nightly dancing hope to repeat it next year
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From: Christopher Browne (Ireland)
Submitted on 15-Jan-2012 (English) 		Customer Rating: 5/5
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comments From the time we arrived untill we left we were very impressed with the hotel staff and its facilitys.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 15-Jan-2012 (English) 		Customer Rating: 4/5
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comments i thought the entertainment was to late 10pm is very late with kids 9pm would have been better overall great hotel for familys
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From: john crawford (Ireland)
Submitted on 14-Jan-2012 (English) 		Customer Rating: 5/5
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comments have to say it was a real break to stay with you, staff are very friendly indeed the food was very nice and plentyful and i found the hotel to be very clean not to mention great value, thanks a mill we`ll be back cheers john
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From: annette cullinane (Ireland)
Submitted on 14-Jan-2012 (English) 		Customer Rating: 5/5
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comments Had single booked on 1st nite a double on 2nd nite so i was delighted to be given a doble and single on the 1st nite so i wouldnt have to switch rooms the following day,its the little things like this that makes me return on a regular basis.thank you
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From: james kingston (Ireland)
Submitted on 13-Jan-2012 (English) 		Customer Rating: 5/5
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comments Exceptional value for money, rooms top class and dining v/good. Nightly entertainment a bonus.
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From: Martina Grace (Ireland)
Submitted on 12-Jan-2012 (English) 		Customer Rating: 4/5
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From: Noelle Tierney (Ireland)
Submitted on 12-Jan-2012 (English) 		Customer Rating: 4/5
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comments Lovely hotel, staff very friendly and helpful. Great value too.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 11-Jan-2012 (English) 		Customer Rating: 5/5
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comments Staff were very friendly & helpfull, food was great. Kids loved the pool & again the staff were brill! Can't wait to stay again.
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From: Bernie Troy (Ireland)
Submitted on 10-Jan-2012 (English) 		Customer Rating: 5/5
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comments I gave the voucher to a friend of mine and her husband who help me out to look after my mother who is 100yrs. As a thank you to i gave it to them for Christmas, they enjoyed it so much they stayed on an extra night. Thank you very much. Eileen Prendergast
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From: Breda Lynch (Ireland)
Submitted on 9-Jan-2012 (English) 		Customer Rating: 5/5
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comments We always enjoy staying at the Gleneagle Hotel great value for money, wonderful staff in all areas, food is excellent. Well done to all for a wonderful stay over the New Year, we will be back again:)
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From: Amy Stack (Ireland)
Submitted on 8-Jan-2012 (English) 		Customer Rating: 4/5
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From: debby lynch (Ireland)
Submitted on 7-Jan-2012 (English) 		Customer Rating: 5/5
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comments as always I throughly recommend the gleneagle to everyone considering a break in killarney... At this stage I have stayed in this hotel over a dozzen times and each time I return it overrides my expectations... fantastic staff.. exellent shows.. exellent food.. ample parking..all facillities catered for.. cant praise them enough.. Thanks for everthing guys... see ye soon.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Jan-2012 (English) 		Customer Rating: 5/5
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comments Both accomodation & food were excellent. We originally booked for 3 nights (27-29 Dec) but deciced to stay another 2 nights to see in new year. Friendly receptionist was able to arrange this on night of 29th without us even having to move room. Entertainment was also very good on New Years Eve and it was a bonus to see Mary Black in INEC during our trip as we were not aware she was playing before booking our trip on 23rd Dec.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Jan-2012 (English) 		Customer Rating: 5/5
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comments we must congratulate the gleneagle group for a brilliant night. We felt that we got excellent value for money. The drink we felt was reasonable and dashes for the shorts were readily available. We also had food for 6 and the total cost was reasonable. Congratulations and well done .
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From: Pat Treacy (Ireland)
Submitted on 6-Jan-2012 (English) 		Customer Rating: 4/5
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comments staff very friendly and corteous. standard of drinks excellent and reasonable. rooms were clean and warm.
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From: Georgina maples (Ireland)
Submitted on 5-Jan-2012 (English) 		Customer Rating: 4/5
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comments i had a lovely stay at the gleneagle but i wasnt a big fan of the food. and i didnt like the fact that i had to pay an extra 7.50 even though i had bought the meal voucher just because i wanted steak. i loved the room though and the staff were all lovely.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Jan-2012 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 2-Jan-2012 (English) 		Customer Rating: 3/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 30-Dec-2011 (English) 		Customer Rating: 4/5
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comments Nice busy hotel and great location... Will go again.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 30-Dec-2011 (English) 		Customer Rating: 5/5
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comments I only have good things to say about our stay in the gleneagle....first of all the staff are second to none!!!!!!the value for money in these recession tomes was excellant and appreciated very much....keep up the good work...i even forgot my iphone charger and it was ready for me 2days later....now thats a1 housekeeping!!!!!
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From: June Foy (Ireland)
Submitted on 23-Dec-2011 (English) 		Customer Rating: 4/5
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comments We had a very enjoyable time at the Gleneagle
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Dec-2011 (English) 		Customer Rating: 5/5
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comments Very enjoyable as usual, only gripe would be the pool is too cold as usual but in fairness is a big pool to try and heat !!
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From: tracy o sullivan (Ireland)
Submitted on 18-Dec-2011 (English) 		Customer Rating: 5/5
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comments Great warm atmosphere as usual.Our Fifth stay this year
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Dec-2011 (English) 		Customer Rating: 4/5
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comments Staff are very helpfull and very friendly. Quality of food and service was excellent. Rooms very clean. Lesisure centre was a bit of cold and long walk to get there, but pretty good once you got there, other than no lockers available in the changing rooms. Nightly entertainment very good.
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From: Eamon Hayes (Ireland)
Submitted on 12-Dec-2011 (English) 		Customer Rating: 4/5
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comments We really enjoyed our stay at the Gleneagle Hotel for the Historic Rally of the Lakes. We booked a double room and were so surprised to find we were given a family room instead, (must have been because of what rooms were left) it was really handy as i was on crutches and the sitting room was brilliant in that regard. The only negative comment i would have was that the room was quite cold on that particular night, and i would suggest duvets instead of sheets and that the breakfast we missed as we had to be up early to go and see the rally. maybe this is something you could look into when having a major event in the area when most people staying would be leaving early and missing breakfast.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 12-Dec-2011 (English) 		Customer Rating: 3/5
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comments Staff were wonderful, responsive and friendly; rooms good sized, clean and comfortable. Bathrooms were clean and tidy, but getting the shower to work took a little experimenting.
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From: Paul McIlroy (Northern Ireland)
Submitted on 11-Dec-2011 (English) 		Customer Rating: 4/5
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comments Nice to see the refurb has started. Still feels like coming home to an old friend! Good food, friendly staff, excellent location. Always a first choice for a Killarney stay.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 11-Dec-2011 (English) 		Customer Rating: 4/5
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comments Unlike any hotel experience I have ever witnessed. I am already planning to go back.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-Dec-2011 (English) 		Customer Rating: 5/5
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comments Very pleasant stay. Staff very polite
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-Dec-2011 (English) 		Customer Rating: 3/5
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comments We really enjoyed our stay in your hotel especially our kids who had great phone in the play area.. Rooms & corridors need a bit of upgrading but I believe the hotel is currently in the process of doing same. The only negative comment i could say was the kids pool was very cold which was a disappointment as there is a fine pool area but we couldnt make the use of it.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Dec-2011 (English) 		Customer Rating: 5/5
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comments Great place to stay will return again.
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From: Nicola Coyne (Ireland)
Submitted on 4-Dec-2011 (English) 		Customer Rating: 4/5
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comments Had an excellent stay. I see rooms are in the process of getting done up which is great, Looking forward to the future there,
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From: Joe Hanley (Ireland)
Submitted on 1-Dec-2011 (English) 		Customer Rating: 5/5
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comments Everything was as I had hoped and expected. My daughter loved the pool, we enjoyed the concert. The pub atmosphere was great there and what a munster match we caught. Well done to all. Joe Hanley
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Nov-2011 (English) 		Customer Rating: 4/5
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comments We had a lovely weekend at The Glen Eagle. It's really great the way there are so many facilities under the one roof. The beautican, the hairdresser and the leisure centre all were very welcome services indeed! We are booked in again for new years! Really looking forward to it already. Many thanks to both management and staff for making our stay both enjoyable and very affordable! See ye all soon
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Nov-2011 (English) 		Customer Rating: 4/5
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comments My sister & I stayed in the Gleneagle for one night (18th Nov). and we were very happy with the room, the service and the staff of the hotel. We had dinner in O'D's restaurant and found that the food was lovely and the price was very reasonable. All at the Gleneagle were friendly and extremely helpful. I have no hesitation in recommending the hotel to friends & family. In fact, I'm about to book another night there for just after Christmas. Looking forward to it already!!!
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From: Ken Rafferty (Ireland)
Submitted on 28-Nov-2011 (English) 		Customer Rating: 5/5
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comments My wife and I stayed for one night with dinner bed and breakfast as we were going to a show in the INEC. We used the leisure centre and consider the total stay as being of excellent value. We would recommend it to anyone.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Nov-2011 (English) 		Customer Rating: 4/5
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comments Good clean rooms, nice breakfast. Shame about being woken up by the builders early in the morning!
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From: patrick hanafin (Ireland)
Submitted on 27-Nov-2011 (English) 		Customer Rating: 5/5
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comments i have already put my review on trip advisor, and my oopenion is, it is the best hotel i have stayed in a long time, it has beautiful warm inviting room, good food, health spa, entertainment, and then the resident lounge with entertainment, and of course breakfast was beautiful, served till 11 needed that after having a great evening, a fantastic place, nothing beats it for me. thanks for everything
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From: Kathy Crinion (Ireland)
Submitted on 26-Nov-2011 (English) 		Customer Rating: 3/5
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comments We enjoyed our stay with the Gleneagle, We had only one complaint and that was the late room menu, there were only 3 items on it and the food was substandard. However our pre concert meal upstairs was flawless. Also we would like to say a thank you to the glasgow guy who served our breakfast at the hot buffet counter, he was really pleasant and chatty!
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From: Iofa O Dwyer (Ireland)
Submitted on 21-Nov-2011 (English) 		Customer Rating: 4/5
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comments We had a great time in the Gleneagle the price was fantastic, staff were very pleasant and most helpful, just thought the room could do with being updated a little but overall had a great time and would definately return.
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From: Frank Crowley (Ireland)
Submitted on 21-Nov-2011 (English) 		Customer Rating: 5/5
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comments I was satisfied with the stay only for one thing we had to pay going into the ballroom and also had to Que for a hour
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From: mary cronin (Ireland)
Submitted on 20-Nov-2011 (English) 		Customer Rating: 5/5
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comments Had a great time. Really enjoyed ourselves. Concert was excellent as was the food. Staff were very pleasant and helpful. Highly recommended!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 20-Nov-2011 (English) 		Customer Rating: 5/5
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comments our november stayover was excellent, the entertainment all throughout the hotel for the weekend for kids and older folks !!! much delighted to hear the rooms are been revamped, maybe they need it to go with the times . . . cann't wait to stay there egain next year in those new rooms !!!!!!!! don't do anything with the staff they're so wonderful with the kids and all and have such a brillant memory of faces.
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From: "Hotel Guest, details on file." (Thailand)
Submitted on 20-Nov-2011 (English) 		Customer Rating: 3/5
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From: Thomas Grindon (Ireland)
Submitted on 20-Nov-2011 (English) 		Customer Rating: 4/5
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From: Thomas Wester (United States)
Submitted on 19-Nov-2011 (English) 		Customer Rating: 5/5
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comments I had a wonderful stay and highly recommend the hotel. The staff was very friendly and helpful and it is a beatuiful hotel.
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From: maria hawkins (Ireland)
Submitted on 19-Nov-2011 (English) 		Customer Rating: 5/5
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comments room lovely staff lovely and food fanastic thank you gleneagle for a lovely break
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 15-Nov-2011 (English) 		Customer Rating: 5/5
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comments brilliant venue, plenty of entertainment!
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From: Niall Moonan (Ireland)
Submitted on 12-Nov-2011 (English) 		Customer Rating: 4/5
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comments v. helpful and accomodating. Enjoyable and comfortable stay. All staff very pleasant and friendly. The access to other facilities is great including the aquilla leisure centre.
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From: Kevin Harvey (Northern Ireland)
Submitted on 10-Nov-2011 (English) 		Customer Rating: 5/5
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comments We were very pleased with our stay in the Gleneagle Hotel. It was my Daughters 11th Birthday during our stay. We mentioned it to the waiting staff while we were eating a three course meal in the Restuarant. They came back with a specially decorated muffin, covered in cream and strawberries and cream and happy Birthday to my daughter written in Chocalate. This made a great stay even more enjoyable. The Harvey Family
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 10-Nov-2011 (English) 		Customer Rating: 5/5
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comments Stayed in the gleneagle for three nights and have to say was a fantastic experience. We had food in both restaurants, food and service was excellent. Staff were very helpful. Would recommend it to anyone.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-Nov-2011 (English) 		Customer Rating: 5/5
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comments very nice hotel and gud staff
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From: john desmond (Ireland)
Submitted on 9-Nov-2011 (English) 		Customer Rating: 5/5
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comments food was excellent staff very friendly and great for kids the staff are brillant with children very understanding we always go to gleneagle and would highly recomend it
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Nov-2011 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Nov-2011 (English) 		Customer Rating: 5/5
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comments We had a great time at this hotel.I would recommend this hotel to anyone
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From: Alan O'Doherty (Ireland)
Submitted on 6-Nov-2011 (English) 		Customer Rating: 5/5
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From: Tim O'Donovan (Ireland)
Submitted on 5-Nov-2011 (English) 		Customer Rating: 4/5
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From: Declan Sorenson (Ireland)
Submitted on 5-Nov-2011 (English) 		Customer Rating: 4/5
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comments Staff very friendly as always, good service in Inec, only problem was heating to high in the morning woke up and couldnt breath had to get a window opened fast lol but better to hot than to cold especially with bad weather.
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From: Eamonn Kelly (Ireland)
Submitted on 2-Nov-2011 (English) 		Customer Rating: 5/5
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comments we had a great week-end. all staff were v.friendly and gave excellent service.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Oct-2011 (English) 		Customer Rating: 5/5
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comments The feeling in this hotel was, from the start to the end, one of warmth and welcome. Its like a mini village where everyone was happy and was doing their own thing to their obvious satisfaction. There was space, dancing, good food, regular guests, wonderful things to see like the waterfall, the ladies view of the lakes and the smashing little shops with beautiful sheepskins and things at low cost. Not to mention the swimming pool. But above all the highest accolade - the locals seem to love dancing there and you get a lovely big bed. Its home in Killarney.
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From: Gillian Lowen (Ireland)
Submitted on 24-Oct-2011 (English) 		Customer Rating: 5/5
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From: Amanda Rooney (Ireland)
Submitted on 24-Oct-2011 (English) 		Customer Rating: 4/5
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comments I had a fantastic time while staying in this hotel... The staff where very Friendly & helpful. My room was spotless & very comfortable. I would recommend this hotel to anyone, couples,famlies. I look forward to returning again next year.. & each year after ;-)
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From: michael geary (Ireland)
Submitted on 23-Oct-2011 (English) 		Customer Rating: 5/5
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comments stayed here for the forth time to watch the darts.no complaints whatsoever.rooms spotless cleaned every day.towels changed daily.breakfast excellent.plenty of everything.great staff on desk.will always use this hotel when the darts are on
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From: Patrick Bradley (Ireland)
Submitted on 18-Oct-2011 (English) 		Customer Rating: 5/5
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comments I had a very good time Love the hotel Thank you
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 17-Oct-2011 (English) 		Customer Rating: 3/5
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comments The hotel presents a good value offering. I was attending a conference in the INEC so it was very convenient. The one area I would note for improvement was the breakfast which was limited in selection and the quality of the cooked breakfast.
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From: stephen goldsmith (Ireland)
Submitted on 16-Oct-2011 (English) 		Customer Rating: 5/5
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From: paul heffernan (Ireland)
Submitted on 16-Oct-2011 (English) 		Customer Rating: 5/5
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From: Phil Sexton (Ireland)
Submitted on 15-Oct-2011 (English) 		Customer Rating: 5/5
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comments I would recommend this hotel, we were very satisfied with all the staff, the room was spacious and very clean. We were at the country music night in the ballroom, and we all had a great night. Breakfast was first class. We were 3 couples from Co. Clare.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 13-Oct-2011 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 13-Oct-2011 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-Oct-2011 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 8-Oct-2011 (English) 		Customer Rating: 4/5
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comments Good service from restaurant staff. Especially impressed with help towards celebrating friend's birthday.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 3-Oct-2011 (English) 		Customer Rating: 4/5
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comments Night time entertainment good and enjoyed playing pitch and putt.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 3-Oct-2011 (English) 		Customer Rating: 4/5
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comments The temperature in restaurant on Friday evening was too low and the bathroom needs some refurbishment. Otherwise everything was excellent
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 3-Oct-2011 (English) 		Customer Rating: 5/5
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comments Had a very enjoyable stay
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 2-Oct-2011 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Sep-2011 (English) 		Customer Rating: 4/5
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comments we enjoyed our stay in the hotel,nice relaxed break. nice staff,good service,good food.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Sep-2011 (English) 		Customer Rating: 5/5
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From: Theresa Kelly (Ireland)
Submitted on 20-Sep-2011 (English) 		Customer Rating: 4/5
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comments 4 would have been 5 but you swimming pool was closed for two days and that was the main reason I book your hotel
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 19-Sep-2011 (English) 		Customer Rating: 3/5
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comments Disappointed with the noise from the karooke Saturday night /Sunday morning.
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From: paul o'brien (Ireland)
Submitted on 17-Sep-2011 (English) 		Customer Rating: 5/5
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comments enjoyed very much
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 12-Sep-2011 (English) 		Customer Rating: 4/5
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comments Stayed for 2 nights Friday and Sat. Fifth floor, super views. Great leisure centre
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From: Patrick Ridge (Ireland)
Submitted on 12-Sep-2011 (English) 		Customer Rating: 5/5
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comments Very Good,slight complaint-- a spin dryer needed in the dressing rooms in order to dry swimming shorts.
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From: mary Harrold (Ireland)
Submitted on 11-Sep-2011 (English) 		Customer Rating: 5/5
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comments always enjoy our stay at the Gleneagle top class entertainment and something for everyone
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Sep-2011 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Sep-2011 (English) 		Customer Rating: 4/5
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comments having to que for breakfast was the only issue i would have with the gleneagle hotel
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From: Pascal Madden (Ireland)
Submitted on 4-Sep-2011 (English) 		Customer Rating: 4/5
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comments Lovely hotel, great entertainment. Would recommend it to others
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 3-Sep-2011 (English) 		Customer Rating: 5/5
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comments Very enjoyable stay. Thank you.
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From: rebecca cosgrove (Ireland)
Submitted on 29-Aug-2011 (English) 		Customer Rating: 5/5
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comments loved the hotel and our room. breakfast was good. Lovely location! will be coming back
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From: Martina Connolly (Ireland)
Submitted on 28-Aug-2011 (English) 		Customer Rating: 4/5
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comments We really enjoyed our stay. The room was lovely and clean. The entertainment was wonderful. A perfect place for families to stay. My only complaints are children have to leave pool at 8 and both nights we were there pool area was empty once families left. Also because of size of pool area children are not in adults way so feel at high season children should be left in pool till later.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Aug-2011 (English) 		Customer Rating: 4/5
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From: jennifer druhan (Ireland)
Submitted on 25-Aug-2011 (English) 		Customer Rating: 3/5
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comments My stay was pleasant, hotel ideal for shows, but needs new decor,but still nice feeling about the hotel. Just one comment though, was abit annoyed whilst trying to have my evening meal in dining room as waiters kept clearing off the table before I had even gone half way through my meal,most unprofessional.. and irritating, so much so, that I actually left half of my meal.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Aug-2011 (English) 		Customer Rating: 5/5
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comments i love the gleneagle the staff are frendly, the entertainment is excellent
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Aug-2011 (English) 		Customer Rating: 4/5
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comments was delighted to go back to gleneagle . it still a lovely friendly family orientated hotel. keep up the good work . rita
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 22-Aug-2011 (English) 		Customer Rating: 5/5
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comments very happy with the hotel, it is huge, and has everything you need,bars, restaurants, kids area,staff were very friendly and helpfull, food was nice, breakfast had huge selection,and even if the room was a bit outdated, is was clean and comfortable,bed was huge, we traveled with a baby, we loved it and we will go back soon!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Aug-2011 (English) 		Customer Rating: 3/5
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comments it was a grt hoilday lots to do for the kids one problem my ten year old son fell through the fold up bed
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 16-Aug-2011 (English) 		Customer Rating: 4/5
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comments Having stayed in the Gleneagle numerious times, I would definetly say that the gleneagle accomadates all ages. We stayed with my 2 children who enjoyed it greatly, as well as my elderely mother who enjoyed it also. we had dinner in the dining room which was a fabulous meal but must say when checking out we were asked for a supplement of €6.50 even though we didn't have any thing extra that we should have been charged for. Must say I am delighted to hear that the bedrooms are to be renovated as their are very grotty especially the bathrooms, windows could do with a clean also!! As regard the staff I could not fault, very welcoming and helpful.
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From: johnjoe lombard (Ireland)
Submitted on 14-Aug-2011 (English) 		Customer Rating: 5/5
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comments lovely hotel, had a great time and the nicest steak i had in a long long time. will defently be back again soon.
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From: larry kavanagh (Ireland)
Submitted on 14-Aug-2011 (English) 		Customer Rating: 5/5
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comments have to say hotel very well run and staff very plesent plenty of enterment in hotel no need to go out will visit again will stay longer next time
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From: Nora Ffrench (Ireland)
Submitted on 13-Aug-2011 (English) 		Customer Rating: 5/5
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comments We were more than impressed with your hotel and our stay and hope to return in the near future. Thanks Nora Ffrench, Wexford
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From: Micjhael Duffy (Ireland)
Submitted on 11-Aug-2011 (English) 		Customer Rating: 4/5
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comments from the moment we arrived we found all the staff to be very helpfull and went out of there way to see we were enjoying our visit to killarney .well worth the visit loved every minute
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From: joseph king (Ireland)
Submitted on 10-Aug-2011 (English) 		Customer Rating: 4/5
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comments Our family of five in one room were extremely satisfied with our stay in the Gleneagle Hotel. The room was very clean although a little dated. The swimming pool is a good size although the changing room showers were cold. The service and range on offer at breakfast was excellent. Every staff member was well presented and hospitable. I'd visit again.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 30-Aug-2010 (English) 		Customer Rating: 5/5
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comments I enjoyed my stay very much
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From: Lorraine Burke (Ireland)
Submitted on 24-Aug-2010 (English) 		Customer Rating: 3/5
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comments We enjoyed our stay, and found service excellent in terms of reception, housekeeping, restaurant staff and leisure centre staff. We felt that the room decor was perhaps a little tired, but the room itself was perfectly comfortable.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Jun-2010 (English) 		Customer Rating: 5/5
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comments Had booked a double room for 2 night stay and was upgraded to a suite on check in which was a lovely suprise. Had breakfast and dinner in the hotel and the food was lovely and service excellent. Would definately recommend hotel to friends and will definately stay again.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 26-Apr-2010 (English) 		Customer Rating: 4/5
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comments Had a very pleasant stay, great entertainment and staff very friendly and helpful.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 12-Aug-2008 (English) 		Customer Rating: 4/5
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comments HAD A GREAT TIME,, GREAT ENTERTAINMENT...
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From: CLAIRE HOGAN (Ireland)
Submitted on 1-Apr-2008 (English) 		Customer Rating: 5/5
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comments We really enjoyed our stay. Staff were very friendly and helpful and the facilities and entertainment were excellent. We will be back.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 22-Oct-2007 (English) 		Customer Rating: 3/5
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comments The hotel could do with refurbishment, painting etc. Otherwise fine hotel, staff very courteous, food very good.
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From: Miss Mandy Nelson (United Kingdom)
Submitted on 20-Oct-2007 (English) 		Customer Rating: 4/5
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comments Excellent hotel with extremely friendly and co-operative staff
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From: diane marshall (Ireland)
Submitted on 15-Oct-2007 (English) 		Customer Rating: 4/5
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comments we asked to move to ther sister hotel scotts which was exalant
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From: Phila Keane (Ireland)
Submitted on 8-Apr-2007 (English) 		Customer Rating: 3/5
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comments The hotel itself was beautiful.The reception area was spacious and perfectly maintained,however the staff on reception that afternoon were not that friendly or helpful.The bedrooms were quiet large and impecibly kept.Food-wise we were not able to avail of the services-soup & sandwiches were all that were available that night in the restaurant and the room service menu was not available for that night we were told,considering they offer a 24hour room service facility,we found that a bit strange..therefore we found ourselves having to leave the hotel for an evening meal!The residents bar was very quaint with live music & dancing.The staff couldnt do enough for us.Considering I work in the front office area of a three star hotel myself, I may have been a bit too judgemental about certain area..but i know for definate if I acted in the same manner as the receptionists I would not have my job for very long!!All in all it was a pleasurable stay made up mainly by the bar staffs welcoming nature & I would recommend it to others...Just dont be put off by the initial welcoming!!!!
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From: brian johnson (Ireland)
Submitted on 28-Jan-2007 (English) 		Customer Rating: 3/5
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comments i believe the check in time of 16-00 is far too late to gain access to your room and that combined with standard 12-00 check out i just feel you are losing too many hours on the late check in policy. leisure facilities were superb with a lovely WARM pool which was a welcome change from other hotels. the residence bar was also very enjoyable with the inclusion of entertainment from approx 12-30 til the small hours.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Aug-2006 (English) 		Customer Rating: 4/5
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comments Staff Very Friendly and Kids are welcome even in bar after 9.30pm!!
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From: Emma Becton (Ireland)
Submitted on 3-Jun-2008 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Apr-2008 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 30-Mar-2008 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 2-Feb-2008 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 23-May-2007 (English) 		Customer Rating: 3/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 17-Oct-2006 (English) 		Customer Rating: 1/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Aug-2006 (English) 		Customer Rating: 4/5