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Castlerosse Hotel & Golf Resort

Lakes of Killarney, Killarney

4.2
5

Average satisfaction rating out of 5 for this property among customers:

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Customer Rating: 5/5

From: Colette Rabbette (Ireland)

Submitted on 6-May-2008 (English)

compliments to the chef on the food in the restaurant for both breakfast and evening meal. Room service good and generally very satisfactory overall


Customer Rating: 5/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 27-Sep-2007 (English)

Disappointed that I made 2 appointments with Beautican and she failed to turn up or cancel appointment despite taking my mobile number. Everything else was perfect and staff at hotel were very pleasant and helpful


Customer Rating: 5/5

From: Anne Holmes (Ireland)

Submitted on 6-Jun-2007 (English)

Lovely, will be back, love Killarney,lovely Hotel, friendly staff, lovely food, comfortable bed, what more could I ask?


Customer Rating: 5/5

From: Mrs B Teevan (Ireland)

Submitted on 31-May-2007 (English)

We had a wonderful few days in the Castlerosse Hotel and we were very impressed with the location and beautiful view from the restaurant, which was enhanced by the jolly atmosphere in the hotel and the very pleasant and efficient staff.


Customer Rating: 5/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 9-May-2007 (English)

excellent facilities


Customer Rating: 5/5

From: Mary Dolan (Ireland)

Submitted on 15-Sep-2006 (English)

enjoyed the service,staff food super.


Customer Rating: 4/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 21-Apr-2008 (English)

Very friendly staff. Nice hotel. Food very good.


Customer Rating: 4/5

From: Irene Quirke (Ireland)

Submitted on 23-Nov-2007 (English)

Overall we had a very pleasant stay. The only negative comment I would make is that the evening meal didn't quite deliver what it said on the menu ie goulash was in fact 5 pieces of beef in a tomato gravy not what it should have been according to the lovely description on the menu. Also the hotel can be assessed from other doors around the hotel and these were often left open which made the hotel quite cold and if you were unfortunate enough to have a room near one of those doors it made for a very noisy evening particularily if you have small children and are confined to your room. However overall the staff were fantastic particularily reception I would highly recommend it and have done and will certainly come back. My 6 year old son said that the weekend in the hotel was better than our summer holiday to Portugal and that he want's to go to Killarney next year instead of a foreign holiday so that is high praise indeed. We will be back


Customer Rating: 4/5

From: Mary McMenamin (Ireland)

Submitted on 16-Oct-2007 (English)

views were beautiful and very child friendly, rooms were lovely and restaurant but the rest was a little dated


Customer Rating: 4/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 12-Oct-2007 (English)

Very nice hotel. Staff very helpful and friendly. Would have liked to have full breakfast in bed but only continental offered.


Customer Rating: 4/5

From: Kerrie Nolan (Ireland)

Submitted on 29-Mar-2007 (English)

Extremely comfortable spacious rooms, nice food and good leisure facilities.


Customer Rating: 4/5

From: Hugh Baker (Ireland)

Submitted on 13-Nov-2006 (English)

NIce place although common areas such as hallways were quite cold.


Customer Rating: 3/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 30-Sep-2007 (English)

we stayed before last year and found staff a lot more helpfull that time. We arrived in the evening and bar food was advertised to be served until 8 PM. we were looking to order something small just a few minutes before 8 and were refused service.


Customer Rating: 3/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 21-May-2007 (English)

Great food and friendly staff.