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Tralee Central Hotel (formerly Abbey Gate Hotel)

Maine Street, Tralee

3.6
5

Average satisfaction rating out of 5 for this property among customers:

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Customer Rating: 4/5

From: cyril fitzgerald (Ireland)

Submitted on 16-Mar-2012 (English)

very nice couple of days at the abbeygate. that old world bedroom and family oriented feel of the hotel. very central to everything and nothing was any trouble for staff. food was ok. overall great value and have already recommended to friends. cyril and noreen dublin.


Customer Rating: 3/5

From: Louise Humphrey (United Kingdom)

Submitted on 4-Jan-2012 (English)

we had a lovely stay over Christmas 2011, the staff were just so friendly and really made us feel very welcome.


Customer Rating: 4/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 2-Oct-2011 (English)

Very good value for your money. Rooms clean,comfortable and spacious. Very conveniently located in Tralee. Lovely breakfast. Most staff were friendly and courteous. Would stay in Abbeygate hotel.


Customer Rating: 4/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 30-Aug-2011 (English)

Friendly staff, clean hotel, conveniently located in town. Only the food leaves a little to be desired (in terms of imagination).


Customer Rating: 4/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 29-Aug-2011 (English)

very satisfied with every thing we even wanted to stay an extra night, but they had a full hse, our 10yr old and 6yr old did'nt want to leave, all the staff were more then helpful and very friendly. the ladies on the reception desk were lovely very friendly. we will go back there again next year.


Customer Rating: 3/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 9-Aug-2011 (English)

hotel was grand, bit dark could do with some updating though. our bed covers were old and didnt fasten at the bottom,the elevators where a bit dodgey too... also EXTREMELY bad parking situation...but great location and value for money.Other then a few little things I thouroghly enjoyed my stay here.


Customer Rating: 4/5

From: Dhiren Avaiya (Ireland)

Submitted on 1-Aug-2011 (English)

We enjoyed our stay at Abbey Gate Hotel. Car parking was very limited outside of the hotel.


Customer Rating: 4/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 22-Jul-2011 (English)

We stayed for a short midweek break in July. The Abbey Gates was perfect for our needs; clean, organised, homely, central, with friendly caring staff; and the food was good too. Great value for money.


Customer Rating: 4/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 22-Jul-2011 (English)

welcoming is good,dinning service is excellent,room was comfortable except quilt.


Customer Rating: 4/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 10-Jul-2011 (English)

Booked 10 people into The Abbeygate Hotel for a one night stay and the hotel was very reasonable priced and idealy located.I would go back no problem.


Customer Rating: 3/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 4-Jul-2010 (English)

the was very nice and the hotel was lovely. The staff were brilliant......apart from a really rude night porter on the night of the 26th after the hotel was closed. Sorry but it is his job to let the guests in after hours without rudeness or in a inappropriate manner.


Customer Rating: 2/5

From: Peter Mansfield (Ireland)

Submitted on 30-Jun-2010 (English)

On booking the Abbey Gate Hotel, I had checked out your website, which I was very impressed about, due mainly to the extensive menu available. After traveling from Dublin that evening I was looking forward to an enjoyable meal, however this menu and even the restaurant were not available to us, only a very limited menu in the bar. On reflection had I known that this was the situation, I would have probably choosen somewhere else to stay, as the Hotel seems to be set up for Tour Guests only rather than business travellers. On the positive side, I found all you staff extremely friendly and helpful. I hope that you find my comments constructive. Thanks and regards Peter


Customer Rating: 0/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 13-Apr-2010 (English)

Was really disappointed with the Abbey Gate, I was aware of its reputation from reading other customer reviews so my expectations were already low. *Waited 10 minutes on my own in reception, no one behind the desk, most of the lights were off so it was dark, ended up ringing the hotel from my mobile. *was checken in by a barman i think, he came from that direction after i had called the hotels number. *He wasn't sure if the hotel had my credit card number. *When i csked to pay, he didn't know the balance of my bill *he had to find someone else to tell me the outstanding balance...even more delays, 20 minutes waiting to check in *was then over charged as my booking deposit wasn't taken off *was never told directions to my room, never told breakfast times or location of restaurant. *bedroom was freezing really poorly run. dont show my name as i'm a hotel General Manager myself.


Customer Rating: 0/5

From: caroline healy (Ireland)

Submitted on 11-Apr-2010 (English)

room was very cold and not very clean , cant complain about the breakfast though !


Customer Rating: 2/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 12-Feb-2010 (English)

The lady that booked the guys in, was also cooking in the kitchen and trying to run the bar. She was not very approachable to say the least, and my guys said they felt like they were disturbing her if they wanted a drink.


Customer Rating: 3/5

From: Hotel Guest, details on file. (United Kingdom)

Submitted on 5-Jan-2010 (English)

great location but getting a bit shabby


Customer Rating: 5/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 27-Dec-2009 (English)

Perfect.


Customer Rating: 5/5

From: jonathan gaffney (Ireland)

Submitted on 26-Oct-2009 (English)

Very helpful and friendly staff!I will return here if I'm ever down this part of the country again!


Customer Rating: 2/5

From: Hotel Guest, details on file. (United Kingdom)

Submitted on 5-Oct-2009 (English)

Parking a problem. Arrive after 6.00pm if possible as locals appear to use the spaces allocated. Hotel used by bus parties so felt we were not really expected


Customer Rating: 4/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 28-Sep-2009 (English)

Very good price and quality location. Hotel must advise location of multi storey car park adjacent to tesco 4 euro per 24 hours when checking in as hotel car parking is always full