Average satisfaction rating out of 5
for this property among customers |
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-10-03
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Customer Rating:
2/5 |
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We book where the food was included with the offer. Didnt kike the food at all. |
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From:
Anthony Messitt
Submitted on
2007-10-02
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Customer Rating:
3/5 |
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poor parking facilitys. My room was over a function hall, on our first night there was loud music up to 2am. so didnt have a nice night. |
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From:
BERNADETTE CRANE
Submitted on
2007-09-13
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Customer Rating:
5/5 |
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Nice hotel with friendly, willing to assist staff, who made our stay very enjoyable. |
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From:
Thomas J Cummins
Submitted on
2007-09-01
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Customer Rating:
3/5 |
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Great Location.Very little parking spaces can be a problem if you are not parked by 8 pm.Nice Rooms. |
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From:
Charmaine Colvin
Submitted on
2007-09-01
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Customer Rating:
4/5 |
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The Abbey Gate Hotel is situated in a brilliant location and is well maintained. Staff were very helpful although due to a shortage of staff in the breakfast room the customer care was considerably lacking. Although it has the potential to be much more superior I would certainly recommend it to anybody wishing to explore Tralee and the beautiful surrounding areas. |
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From:
Gerry Prior
Submitted on
2007-08-13
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Customer Rating:
3/5 |
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the 1st night we were put in a room directly over the disco and with 2 small kids we did not get a wink of sleep, also I felt they could have been a little bit more kid friendly only had 2 high chairs and we have to wait until someone else had finished |
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From:
"Anonymous guest, details on file."
Submitted on
2007-07-31
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Customer Rating:
4/5 |
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staff were very cordial and made you feel very welcome |
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From:
"Anonymous guest, details on file."
Submitted on
2007-07-29
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Customer Rating:
3/5 |
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pleasant stay quite relaxing nice area |
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From:
john dyas
Submitted on
2007-07-19
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Customer Rating:
4/5 |
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rooms very clean and well maintained. bar a bit dull but staff very pleasant food very good no complaints about my stay would use hotel again |
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From:
colin shaw
Submitted on
2007-07-04
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Customer Rating:
5/5 |
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staff were extremly helpful and knowledgeable |
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From:
Karen Wilkinson
Submitted on
2007-06-14
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Customer Rating:
4/5 |
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We stayed for the June Bank Holiday weekend and although the hotel was extremely busy, the staff couldn't have been more friendly and helpful. The hotel had the atmosphere of a family run hotel with the professional attitude of a corporate chain. By the end of the weekend, we were on first name terms with the reception and bar staff! My only gripe was the dinner on Sunday evening. We booked dinner for 6:30pm and we did not get our main course until 8:00pm - they were extremely busy with 2 coach parties but as we had 2 young children with us, it was a small annoyance in an otherwise fantastic stay. It was also perfectly located for strolling around the town, being so central, and also only a short walking distance from the train and bus station. |
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From:
Elizabeth McMahon
Submitted on
2007-06-11
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Customer Rating:
5/5 |
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very pleasant stay staff very friendly and helpful food very good.really enjoyed it. will be back again for another weekend on the down side housekeeping staff knocking too early (8.30am) to clean rooms |
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From:
"Anonymous guest, details on file."
Submitted on
2007-06-11
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Customer Rating:
4/5 |
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Breakfast was cold and the staff were not very helpful. Tables were not properly laid out for breakfast, more a case of a couple of large tables and people all sat together at these. Dinner was much better though in the restaurant. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-06-03
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Customer Rating:
1/5 |
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the rooms were nice and clean,however the staff were a bit unfriendly and the tea for breakfast was served in a pot that smelt of coffee! |
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From:
Breege Cameron
Submitted on
2007-04-28
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Customer Rating:
5/5 |
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Very happy food lovely staff very friendly and helpful would go back again |
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From:
Sean & Mary Connors
Submitted on
2007-04-28
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Customer Rating:
5/5 |
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Very happy staff very friendly had a lovely time would go back again |
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From:
"Anonymous guest, details on file."
Submitted on
2007-04-22
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Customer Rating:
3/5 |
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Hotel is located right in the center of the town. It's very pleasant, if a little dark (lacking in light). |
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From:
"Anonymous guest, details on file."
Submitted on
2007-04-16
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Customer Rating:
3/5 |
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The quality and options available for the evening meal left a lot to be desired,staff though were very friendly and helpful. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-04-11
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Customer Rating:
5/5 |
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realy lovely hotel staff friendly and helpful |
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From:
"Anonymous guest, details on file."
Submitted on
2007-04-11
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Customer Rating:
4/5 |
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lovely hotel and very pleasant staff |
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From:
"Anonymous guest, details on file."
Submitted on
2007-01-16
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Customer Rating:
3/5 |
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Good rooms and breakfast. Dinner in the Bistro was disappointing. Also one night the night porter was slow in answering the door and assumed guest would have a mobile phone with them - which we did - but still slow. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-08-22
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Customer Rating:
3/5 |
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From:
Danny Parsons
Submitted on
2007-05-21
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Customer Rating:
5/5 |
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From:
"Anonymous guest, details on file."
Submitted on
2007-05-20
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Customer Rating:
4/5 |
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From:
"Anonymous guest, details on file."
Submitted on
2007-03-02
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Customer Rating:
4/5 |
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