Average satisfaction rating out of 5
for this property among customers |
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay. |
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From:
Siobhan mc Namara
Submitted on
2007-11-26
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Customer Rating:
5/5 |
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I really enjoyed my stay at Oranmore Lodge Hotel. Staff were very friendly and helpful. Food was delicious, rooms were spacious & spotless. Bar was relaxing and cocktails divine. I will definitely return and have recomended it to all of my friends and family. |
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From:
geraldine cummins
Submitted on
2007-10-18
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Customer Rating:
5/5 |
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I have stayed in many hotels around Ireland and I have to say that the Oranmore lodge hotel was on of the best hotels I have stayed in. The staff were friendly and helpful, the food was delicious, waitress was excellent, pool, steam room etc. were clean, right temp. all good! Would definitely stay in this hotel again. Have already recommended it to others! |
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From:
"Anonymous guest, details on file."
Submitted on
2007-10-15
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Customer Rating:
5/5 |
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Really enjoyed our stay in the Oranmore Lodge Hotel - the staff were extremely friendly, the hotel was spotlessly clean and the food was fantastic. I would have no hesitation recommending the hotel and I have no doubt we will be back sometime soon. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-10-15
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Customer Rating:
5/5 |
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From when we arrived for our stay we were very well looked after, staff were extremely helpful and nice, the best I have experienced |
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From:
"Anonymous guest, details on file."
Submitted on
2007-07-15
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Customer Rating:
4/5 |
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Great customer service at the front desk (although they did mix up my credit card details w/ my girlfriends and charged her the bill - her card was only used to make the booking through bookassist, does bookassist pass on the deposit credit card details to the hotel?) The food was very nice; thought breakfast would have been better without the buffet-style fry and table service instead. The dinner menu was delicious and the staff were friendly. Room service was excellent, even folding our clothes!! The leisure centre was great - pool, sauna, jacuzzi - and right next to the hotel. Also the bus to Galway city went right by the road every 30 mins so it was great for shopping. All in all, a great holiday in a lovely city, would recommend the Oranmore Lodge to anyone! |
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From:
"Anonymous guest, details on file."
Submitted on
2007-05-30
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Customer Rating:
3/5 |
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The stay itself was lovely and met expectations however they had no record of our reservation when we arrived and we had to prove our booking existed by logging on to our own e-mail address and showing the confirmation e-mail. Not very professional and we dread to think what situation we would have been in had there been no rooms available. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-05-20
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Customer Rating:
5/5 |
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staff really helpful |
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From:
"Anonymous guest, details on file."
Submitted on
2007-02-26
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Customer Rating:
5/5 |
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The hotel was really nice and the staff were excellent. We were greeted very warmly on arrival and the receptionist was very helpful, as we had a baby with us she changed our room to one on ground floor so we wouldn't have any problems getting the pram around.. We had a meal in the restaurant and the food was absolutely beautiful. I would recommend at stay at the Oranmore Lodge anytime. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-01-05
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Customer Rating:
5/5 |
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it was really super, great staff and great food. Pool was nice and kids had a ball. |
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From:
"Anonymous guest, details on file."
Submitted on
2006-12-11
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Customer Rating:
4/5 |
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genuinely friendly staff, warm homely atmosphere, |
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From:
Julie McCarthy
Submitted on
2006-11-30
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Customer Rating:
5/5 |
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Very enjoyable a lovely hotel and very pleasant staff |
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From:
"Anonymous guest, details on file."
Submitted on
2006-11-06
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Customer Rating:
4/5 |
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very friendly and happy staff ,service excellent |
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From:
Josephine O'Connor
Submitted on
2006-10-22
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Customer Rating:
5/5 |
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A very homely place with spacious bedrooms |
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From:
Marie Lynam
Submitted on
2006-10-16
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Customer Rating:
2/5 |
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The Lodge is in a wonderful building, but the extensions did not keep with the style or opted for 'cheaper' materials options. We were not given the option of smoking/non-smoking room and landed in a smoking room, which had a musty smell. Building maintenance overall not great. Reception on TV on basic channels (RTE1, 2 TV3 & TG4) not great. Bar service not great. Food slightly overpriced. |
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From:
"Anonymous guest, details on file."
Submitted on
2006-10-09
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Customer Rating:
5/5 |
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We had a lovely stay, it was a beautiful hotel.
We couldnt fault it.
It the hotel had great charater. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-10-15
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Customer Rating:
5/5 |
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From:
"Anonymous guest, details on file."
Submitted on
2007-02-26
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Customer Rating:
4/5 |
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From:
"Anonymous guest, details on file."
Submitted on
2006-11-01
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Customer Rating:
4/5 |
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