book hotels online << start over | accommodation in...   
 
Oranmore Lodge Hotel ***
Oranmore, Co. Galway
go to hotel websiteoranmorelodge.ie
rooms from € 0!
.
 book now!  >
.
[   location & map   ][   availability & booking   ][   description & photos   ][   customer reviews   ]
.
Average satisfaction rating out of 5
for this property among customers
space space space
rating  4.3/5
based on 80 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages

 
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 17-Nov-2011 (English)
Customer Rating: 5/5
.
comments food excellent and staff very friendly
Hotel Response:

Hi Mary - Thank you for this review - its great to get positive feedback like this. Hope to see you back with us! Shirley

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Nov-2011 (English)
Customer Rating: 3/5
.
comments Very enjoyable. we had a room near the car park but found it very quiet. Used the leisure facilitie, although they were small and it was bank holiday weekend, it wasnt mobbed and the added hairdriers and straihgtners were a welcomed surprise. Breakfast in the morning was delicious. There was a good choice and staff were very cheerful and helpful.
Hotel Response:

Hi Grace, Thank you for your great comments and taking the time to do so - Its always great to hear back from our guests and we are delighted you chose to stay here with us...Once again - Thank you and next time you wish to stay give us a call and we will do our best to upgrade you!

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Sep-2011 (English)
Customer Rating: 4/5
.
comments great bar staff---Good location
Hotel Response:

hi Kay, Thanks for the feedback - the bar staff are delighted with this!! Hope to see you back with us again! Shirley

spacer
From: John Jackson (United Kingdom)
Submitted on 9-Sep-2011 (English)
Customer Rating: 5/5
.
comments We found the lodge to have a welcoming, warm and friendly atmosphere. Thank you.
Hotel Response:

Hi John, Thank you - delighted you enjoyed your time here. See you again we hope. Shirley

spacer
From: Patrick Gallagher (Ireland)
Submitted on 13-Aug-2011 (English)
Customer Rating: 3/5
.
comments Good location, quiet, good accommodation, nice food and friendly and helpful staff.
Hotel Response:

Thank you for your review - we appreciate all feedback. Shirley

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Aug-2011 (English)
Customer Rating: 5/5
.
comments Wonderful stay - lovely room, extremely helpful and friendly staff, nice leisure centre and great value. Our family of 4 had a great time - many thanks!
Hotel Response:

thank you so much Padraic for the great review - we really appreciate it. hope to see you back with us soon.

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Jul-2011 (English)
Customer Rating: 4/5
.
comments the staff were very helpful... the only thing that could be improved was the service in the bar... the bar was very small especially for weddings.. but in overall enjoyed my stay..
Hotel Response:

Hi Orla, Thank you for your review. our apologies on the service in the bar - I will pass it on and ensure this problem is rectified - Im guessing you were here for a wedding which yes the bar can get a bit cramped when full of guests. But we really appreciate your review and are delighted you took the time to review us and that you enjoyed your stay. Shirley

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Jul-2011 (English)
Customer Rating: 5/5
.
comments Very friendly hotel, pool staff very goodand the food was excellent
Hotel Response:

Thank you for your kind review - its wonderful to read a good comment! Shirley

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 11-Jul-2011 (English)
Customer Rating: 4/5
.
comments While there was plenty of local information in the lobby there wasn't much in the bedroom.Perhaps either some information in the room or something to direct you to the information in the lobby.
Hotel Response:

Hi Mary, Thank you for your comments we will take it on board and perhaps try and put some extra information in the bedroom folders or as you suggest let people know where to locate the information. Thanks again and we hope you enjoyed your stay. Shirley

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Jul-2011 (English)
Customer Rating: 5/5
.
comments very helpful n friendly reception staff - great bar food - would stay again
Hotel Response:

Hi Sarah, Thanks for the review. We are delighted you enjoyed your stay and we look forward to welcoming you back. Shirley

spacer
From: MARTIN MURRAY (Ireland)
Submitted on 19-Jun-2011 (English)
Customer Rating: 5/5
.
comments First class great staff and service will be back
Hotel Response:

Thanks Martin - great to read this! we are delighted to hear your comments. Shirley

spacer
From: gary morris (United Kingdom)
Submitted on 18-Jun-2011 (English)
Customer Rating: 5/5
.
comments This is our second stay at a fantastic hotel- ideally located to get to where you want to go. The staff are very pleasant polite and the hotel staff are very accommodating to our party of four – we needed an adjoining room which they were able to sort for us due to one member of our party having a full time carer. We would recommend this hotel highly for the service they provided to us – hence why we booked for the second time running... great value for money and excellent rooms and food. Many Thanks aganing Marie Bowen Florida Lets A dream . com
Hotel Response:

Hi Marie, its wonderful to read such a great review and know that our hard work is really appreciated. I am thrilled you enjoyed your stay 2nd time around and cant thank you enough for taking the time to write a review. Next time you want to stay just give me a call and I will ensure you get upgraded! Shirley

spacer
From: Siobhan Reilly (Ireland)
Submitted on 23-May-2011 (English)
Customer Rating: 5/5
.
comments This was a momentous stay - as the family gatherered from Galway, Navan and Newbury to celebrate a nieces first communion. The rooms were spacious, staff courteous and so helpful - organising the dinner table in a suitable arrangment for us all - 10 in total - food was excellent, The atmosphsere was so relaxed yet staff were attentive, we definitely will be back to celebrate future family occasions in the Oranmore Lodge Hotel.
Hotel Response:

Dear Siobhan, A huge thank you for your lovely review. it was a pleasure having you all stay with us and would love to see you all back again. We look forward to welcoming you back - Shirley

spacer
From: Paul Keogh (Ireland)
Submitted on 11-May-2011 (English)
Customer Rating: 4/5
.
comments Traditional Irish Hotel feel - friendly staff and homely atmosphere. I recommend the suites - big and roomy. I held meetings in the room - very handy. Played a round of golf at Galway Bay Golf Club down the road - what a great course to have next door
Hotel Response:

Hi Paul, Its greta to hear a review like this - thank you for taking the time. Yes the suites are great and especially if you have to work while here. next time you are here give me a call and I will afford you a complimentary upgrade to the suite. Thank you. Shirley

spacer
From: David James O'Reilly (Ireland)
Submitted on 13-Mar-2011 (English)
Customer Rating: 5/5
.
comments Thoroughly enjoyed our stay at the hotel, was a beautiful spot, pool and leisure facilities were great, and the Executive suite was great, great size, great room, great value... The food was great from the bar, fish and chips are amazing and good value for money too...Not far from Galway and buses are very regular, takes around 15 minutes to get into the city, either by bus or taxi... We'd definitely go back again to stay at the Oranmore Lodge Hotel.
Hotel Response:

What a nice review - thanks so much for taking the time to give us your views. We are delighted you enjoyed our hotel and look forward to welcoming you back! Shirley

spacer
From: Richard Taylor (United Kingdom)
Submitted on 9-Mar-2011 (English)
Customer Rating: 4/5
.
comments I stayed 1 night at Oranmore Lodge on a business trip around Ireland. It was what I wanted. Good food at affordable prices, a comfortable and well appointed room. The staff were also friendly and helpful. Th only slight negative was that the broadband was limited. I was given free vouchers for 1 hour by reception. Internet access is almost the No 1 for me when I am travelling and I pick hotels on the basis of free in room broadband - the situation should be clarified. I will be back when I need ti stay in the area again.
Hotel Response:

Many thanks for your review - its great to read a review and hear that people enjoy staying here. Again Tahnk you and we look forward to welcoming you back next time you are in the area.

spacer
From: louise duggan (Ireland)
Submitted on 8-Mar-2011 (English)
Customer Rating: 3/5
.
comments On arriving I was in my usual form looking for the preety bottles in my bathroom-There was none.A family of four we had three towels.The room was good size.Nothing for kids to do except the small swimming pool-Ah well. Went into the town for a italian meal and wow-fantastic standard and reasonably priced.Then back to the hotel.We went into the bar and I meet fantastic professional staff.Kids we're very welcome and they all joined up and had a ball.I requested a cheese board to Have with my wine and the food was tops.5* standard.To cut a long story short the staff and food made it happen.
Hotel Response:

Good afternoon, Thank you for your kind words. Our staff are great and we are delighted you think that of them too - they were very proud reading this! Its definitely what makes a family hotel work!

spacer
From: James Roche (Ireland)
Submitted on 3-Mar-2011 (English)
Customer Rating: 5/5
.
comments I thought the room was very nice, very clean and comfortable. I really enjoyed my stay at the hotel, the food was very nice in the restaurant and the bar was very nice. The staff were always very friendly and willing to help you at any time. I would recommend this hotel to anyone to stay.
Hotel Response:

Thank you for taking time to write your review. We really appreciate your kind words and it makes us enjoy our work even more when people like you take the time to compliment us! Shirely

spacer
From: Mrs Esme reynolds (Ireland)
Submitted on 28-Feb-2011 (English)
Customer Rating: 0/5
.
comments the room we were given had obviously not been used for some time and was freezing cold staff left a plug in heater in the room when I complained but this was not on . I then requested another room but was told there was none so I left losing my deposit wont be recommending this hotel.
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 24-Jan-2011 (English)
Customer Rating: 2/5
.
comments I had a bit of luggage with me and it was difficult not having a lift available in the hotel. I had booked a wake up call, and it never happened. The first room I was given had a continuous buzzing sound in it, so I asked for a change. It was difficult to access internet, even with the instructions. Food was lovely but expensive. The bar was uncomforable, very bright and noisy with the television up very loud. Staff were friendly and professional.
spacer
From: Declan Kelly (Ireland)
Submitted on 8-Jan-2011 (English)
Customer Rating: 1/5
.
comments Upon arrival (around 3pm) we were advised the heating was broken so the lobby area and our room was absolutely freezing. The sauna in the leisure area was also out of order. We were told the heating problem was being worked on but when we returned to the hotel (around 6.30pm) it was still not working. An electric heater was provided in the room but this was not effective to heat it. We had booked a suite in order to have a litle extra space. The 'suite' was in fact a room just slightly larger than the standard. There was a large tv but no sofa sitting area or slippers as advised online. All in all the hotel offered very poor value for money. Not offering even a continental breakfast for a rate of 99 euro in a location well outside the city was poor. Upon checkout there was no apology for the heating situation the day before. This would have been appreciated. The overall look and feel of the hotel is jaded and in need of a facelift. The rates and the hotel rating are not reflective of the reality.
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 29-Dec-2010 (English)
Customer Rating: 4/5
.
comments Staff are excellent, food is fantastic and leisure centre is very good. Great for a family weekend away.
Hotel Response:

Thank you - Our staff are very very proud of the great reviews they are getting - its keeping them well motivated!

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 27-Dec-2010 (English)
Customer Rating: 5/5
.
comments we have stayed at this hotel many times and I would definitely recommend it. the staff are always very helpful, food is lovely and it is great for families as they have microwave and fridge. The leisure centre is also great. it is not really luxurious but it ticks all the boxes for a pleasant stay.
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Dec-2010 (English)
Customer Rating: 4/5
.
comments Staff very friendly. Cosy atmosphere. Rooms a little hot at night, but very comfortable. We had dinner on our arrival which was disappointing, but the breakfast was lovely
spacer
From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 29-Nov-2010 (English)
Customer Rating: 5/5
.
comments Nice to see the leisure facilities maintained to a good standard. Many hotels are letting leisure facilities standards decline I believe. Food was lovely, prehaps the resturant service was a little rushed as the meals came out so quick! All in all great to see the standards are being maintained in terms of staffing, facilites and maintenance and wish all well for the future.
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Nov-2010 (English)
Customer Rating: 3/5
.
comments I enjoyed my brief stay at the Oranmore Lodge, though I was very disappointed with the internet access. From the website I understood that there was internet access in each room but when I approached the front desk I was asked how long I would be online and told I could have the first 30mins for free but that I would have to pay after that. I understand some hotels still charge for internet access, my problem is this was not alluded to on the website. Internet access is an important element for me in choosing hotels.
spacer
From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 22-Nov-2010 (English)
Customer Rating: 1/5
.
comments no trolleys available to bring luggage in hotel as bus stop is not near hotel. its very hard to bring luggage during check in and check out especially when its raining you have to take taxi which cost 5 to 6 euros. its hotel responsibility to provide help in this matter.you cannot make rooms cooler or warmer on your own.my room was cooler during stay and i complained about it.
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 17-Nov-2010 (English)
Customer Rating: 5/5
.
comments Beautiful room, nice pleasant staff, quiet atmosphere, and superb meal in restaurant. It was the perfect getaway break that we needed.
Hotel Response:

Great review and to the point - thank you very much!

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 3-Nov-2010 (English)
Customer Rating: 4/5
.
comments very pleasant stay in a great location
spacer
From: Steven Beattie (United Kingdom)
Submitted on 4-Sep-2010 (English)
Customer Rating: 5/5
.
comments To all the staff at The Oranmore Lodge Hotel, my husband and I couldn't have been happier with the service we received during our stay. Thank you very much.
Hotel Response:

Dear Steven, Thank you for your kind words... It was a pleasure having you all in the hotel and I am delighted everything went well... Let me know next time your over and we will ensure you get the best room at the best rate with a little added reward for your kind words! We look forward to seeing you again. Shirley Kilduff Sales Reservations Manager

spacer
From: simon ellershaw (United Kingdom)
Submitted on 30-Aug-2010 (English)
Customer Rating: 4/5
.
comments my family and i had a great time staying at the hotel and were very satisfied with the service and the facilities
Hotel Response:

Hi Simon, thank you - we are thrilled with all the good reviews we are getting lately. If makes our job worth while when we hear the good feedback! We hope to see you and your family again, thanks Shirley Kilduff Sales Reservations Manager

spacer
From: James Titcomb (United Kingdom)
Submitted on 17-Aug-2010 (English)
Customer Rating: 4/5
.
comments We enjoyed our stay, the room was spacious and comfortable [although we had upgraded ] and the food in the dining room and bar was very good. The only downside was the breakfast room which was small,the tables very close together with a lot of noise and hustle and bustle...not a place to relax over a leisurely breakfast.
Hotel Response:

Dear James,We are delighted you enjoyed your stay and took the pleasure of upgrading to the executive rooms.Its great to hear back that people enjoy our hotel and the food!Breakfast room can be quite busy when the hotel is full and as it has been an extremely busy season the last 40 minutes before breakfast finishes is always the busiest... unfortunatley everybody tries to get a lie in and come down for that final few minutes which is obviously the time you were in the breakfast room... sometimes it would be great if we could schedule breakfast like dinner... all would be in order then!! Once again many thanks and we look forward to having the opportunity of welcoming you back to us again.Kind Regards,Shirley KilduffSales Reservations Manager

spacer
From: Alan Williamson (United Kingdom)
Submitted on 13-Aug-2010 (English)
Customer Rating: 5/5
.
comments We have stayed here twice and on both occassions had a very enjoyable stay. The staff know their job and are very friendly. We had a lovely room on both occassions and there is a nice feeling of a family run hotel. It may be a little faded around the edges but this is more than made up for by the staff and service which you just dont find in modern faceless hotels.
Hotel Response:

Dear Alan, Thank you so much for your feedback.. we really appreciate it very much.... and as always its great to welcome you back. give me a ring personally the next time you are in the area and we will give you a complimentary upgrade to one of our suites. Kind Regards, Shirley Kilduff Sales Reservations Manager

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Aug-2010 (English)
Customer Rating: 5/5
.
comments Hotel was clean and very comfortable and very accomodating. Exterior looks lovely also!
Hotel Response:

Dear Michelle, Thank you for your nice comments. We love to hear back that our guests enjoy their stay. Next time you need a room give us a call and we will offer you a discounted rate! Thanks Shirley Kilduff Sales Reservations Manager

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 3-Aug-2010 (English)
Customer Rating: 5/5
.
comments Very pleasant, honest hotel with good facilities. Quiet at night in comfortable rooms. Food was very good and staff were excellent. Prices were also very competitive and unmatched anywhere else in Galway for the time we were there. Looking forward to another stay sometime soon.
Hotel Response:

Dear David, Thank you for taking the time to write a review. We are delighted to hear your great comments and feedback and are delighted you enjoyed the hotel. As a reward I will put a note on your reservation for a complimentary upgrade the next time you stay with us! Thanks again, Shirley Kilduff Sales Reservations Manager

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Jul-2010 (English)
Customer Rating: 4/5
.
comments lovely bar food excellent bar service
Hotel Response:

Thanks Mary for your lovely review... We are delighted you enjoyed your stay. Shirley

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-May-2010 (English)
Customer Rating: 5/5
.
comments beautiful hotel, room lovely, food delicious pillows just a little bit hard.
Hotel Response:

Hi Mary, Sorry about the pillows being hard... we will take note and get some softer ones in that will suit you the next time! Thanks very much indeed for taking the time to review us... all of our guests comments and feedback are very important to us! We are glad you enjoyed everything else in the hotel and we look forward to welcoming you back. Kind Regards Shirley Kilduff Sales Reservations Manager

spacer
From: martha brown (Ireland)
Submitted on 4-Mar-2010 (English)
Customer Rating: 5/5
.
comments our stay at Oranmore Lodge was most enjoyable, with excellent,the staff were always helpful and friendly, our room was very comfortable, so all in all we enjoyed our stay and would reccomend you to all our friends!!!!!
Hotel Response:

Thanks Martha for your great feedback... it just makes our job worthwhile when we hear this back... again thank you! Shirley

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Feb-2010 (English)
Customer Rating: 4/5
.
comments We were pleasantly surprised with the hotel. The staff couldn't have been nicer.
Hotel Response:

Thank you very much - its great to here our staff are keeping up the good standards!

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 30-Nov-2009 (English)
Customer Rating: 5/5
.
comments had a very plesant stay hotel very clean. staff very nice and plesant
Hotel Response:

Thank you Christine - thats great feed back.

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 15-Nov-2009 (English)
Customer Rating: 5/5
.
comments Wonderful hotel for relaxing and chilling out in. Highly recommended. Beautifully maintained, and all staff were excellent.
Hotel Response:

Its wonderful to receive such great feedback from our customers... thank you so much. Shirley

spacer
From: rita hedderman (Ireland)
Submitted on 10-Oct-2009 (English)
Customer Rating: 5/5
.
comments we had a very enjoyable stay i the most pleasent hotel and the staff were exceptional in every way. we would look forward to returning at some time in the future.we would like to pass on our thanks to al the staff.
Hotel Response:

thank you Rita for your kind words. Its great to know we are doing something right and our staff are extending the superb irish hospitality that we are recognised for! Shirley

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Oct-2009 (English)
Customer Rating: 5/5
.
comments Very nice hotel with excellent restaurant
spacer
From: Walter Lang (Austria)
Submitted on 27-Sep-2009 (English)
Customer Rating: 4/5
spacer
From: Tony Neylon (Ireland)
Submitted on 22-Aug-2009 (English)
Customer Rating: 5/5
.
comments It was very enjoyable. Lovely food and very friendly staff. Room was clean and spacious. Will be back.
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Aug-2009 (English)
Customer Rating: 5/5
.
comments I STAYED AT THE ORANMORE LODGE FOR 2 DAYS AND I RELLY ENJOYED EVERY MINUTE OF IT I WOULD HAVE NO HESITATION IN RECOMMENDING IT TO MY FRIENDS
Hotel Response:

Michael, thank you very much for taking the time to review the hotel. we very much appreciate your kind words and look forward to welcoming you back to the hotel. shirley

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Jun-2009 (English)
Customer Rating: 4/5
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 15-Jun-2009 (English)
Customer Rating: 5/5
.
comments We stayed here for four nights. The location was very peaceful and convenient for everything we wanted to do. The swimming pool/workout facility was an added bonus. The room was spacious and had a small refrigerator, so we went to the local grocery store and bought breakfast items to have in the room. The access to free internet and a computer was a great way for us to stay in touch with family.
Hotel Response:

Hi Sharon, Many thanks for your feedback - we really appreciate your comments and look forward to welcoming you back. Shirley

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Jun-2009 (English)
Customer Rating: 4/5
.
comments Nice place with super and very friendly staff.
Hotel Response:

Andrew, Thanks very much for your nice comment. Its great to hear good feedback and we appreciate it very much. Shirley

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 3-Jun-2009 (English)
Customer Rating: 5/5
.
comments Beutiful historic building and furnishings. Nice rooms. Very clean and comfortable. We did not use the pool and workout facility so cant comment. Good food.
Hotel Response:

thank you and we hope to see you back some time. Shirley

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-May-2009 (English)
Customer Rating: 4/5
.
comments Excellent Hotel, we had a very enjoyable stay with very friendly staff who helped get my car going on the Saturday!
Hotel Response:

Hi Alan, thank you for the great feedback - hope the car stayed going for you! Shirley

spacer
From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 18-May-2009 (English)
Customer Rating: 4/5
.
comments Very attentive staff. Our room was extremely good value for money, as was the food.
Hotel Response:

Thank you - we are very proud of the service we offer and are delighted to hear you felt well looked after. shirley

spacer
From: maurice noonan (Ireland)
Submitted on 28-Apr-2009 (English)
Customer Rating: 5/5
.
comments beautiful hotel,staff extremly friendly,room was fantastic,enjoyed our stay..felt homely
spacer
From: Joan & Denis Moynihan (Ireland)
Submitted on 24-Apr-2009 (English)
Customer Rating: 5/5
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 15-Apr-2009 (English)
Customer Rating: 4/5
.
comments The staff were friendly and helpfull. We had a microwave in room which was excellent when you have kids for heating milk and dinners, we also had a fridge for keeping drinks cool. The food in the restuarant was excellent, we had 1 eve meal included in our stay but decided to eat there the following night. It was also a short drive away from the city centre for shopping. i would definatly stay there again. My parents were also with us and thoroughly enjoyed there stay. The leisure centre was also excellent were we met some friendly locals.
Hotel Response:

Annmarie, We are delighted you found the hotel a delight to stay in. We strive to provide an excellent product and service for all our guests and very ever so grateful for your kind feedback. Thank you Shirley

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Apr-2009 (English)
Customer Rating: 5/5
.
comments Probably the best breakfast that we have had in an Irish hotel in a long time- genuinely just like the ones Mum used to make. Excellent leisure facilities.
Hotel Response:

Thank you!!! our Irish Hospitality and service seems to be working - It is lovely to get a great comment back - it makes us very proud of our hotel... Shirley

spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 12-Mar-2009 (English)
Customer Rating: 5/5
.
comments It was just great - fabulous friendly homely service, excellent food, got a great big room with 2 double beds - what comfort!! For once the staff actually chatted to you compared to other hotels where they dont't bother - and it made my stay worth while. would definitely return - great hotel.
Hotel Response:

Its great to know that there are people out there that really appreciate the hard work and our time and effort to make all our guests feel at home - we are so glad you did - and thank you for your wonderful feedback - Shirley

spacer
From: "Hotel Guest, details on file." (Italy)
Submitted on 11-Jan-2009 (English)
Customer Rating: 4/5
.
comments Nice big room, great breakfast, and great fitness centre.
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Apr-2008 (English)
Customer Rating: 5/5
.
comments Dinner in the restaurant was excellent. Service was spot on too. Really good.
spacer
From: Siobhan mc Namara (Ireland)
Submitted on 26-Nov-2007 (English)
Customer Rating: 5/5
.
comments I really enjoyed my stay at Oranmore Lodge Hotel. Staff were very friendly and helpful. Food was delicious, rooms were spacious & spotless. Bar was relaxing and cocktails divine. I will definitely return and have recomended it to all of my friends and family.
spacer
From: geraldine cummins (Ireland)
Submitted on 18-Oct-2007 (English)
Customer Rating: 5/5
.
comments I have stayed in many hotels around Ireland and I have to say that the Oranmore lodge hotel was on of the best hotels I have stayed in. The staff were friendly and helpful, the food was delicious, waitress was excellent, pool, steam room etc. were clean, right temp. all good! Would definitely stay in this hotel again. Have already recommended it to others!
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 15-Oct-2007 (English)
Customer Rating: 5/5
.
comments Really enjoyed our stay in the Oranmore Lodge Hotel - the staff were extremely friendly, the hotel was spotlessly clean and the food was fantastic. I would have no hesitation recommending the hotel and I have no doubt we will be back sometime soon.
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 15-Oct-2007 (English)
Customer Rating: 5/5
.
comments From when we arrived for our stay we were very well looked after, staff were extremely helpful and nice, the best I have experienced
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 15-Jul-2007 (English)
Customer Rating: 4/5
.
comments Great customer service at the front desk (although they did mix up my credit card details w/ my girlfriends and charged her the bill - her card was only used to make the booking through bookassist, does bookassist pass on the deposit credit card details to the hotel?) The food was very nice; thought breakfast would have been better without the buffet-style fry and table service instead. The dinner menu was delicious and the staff were friendly. Room service was excellent, even folding our clothes!! The leisure centre was great - pool, sauna, jacuzzi - and right next to the hotel. Also the bus to Galway city went right by the road every 30 mins so it was great for shopping. All in all, a great holiday in a lovely city, would recommend the Oranmore Lodge to anyone!
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 30-May-2007 (English)
Customer Rating: 3/5
.
comments The stay itself was lovely and met expectations however they had no record of our reservation when we arrived and we had to prove our booking existed by logging on to our own e-mail address and showing the confirmation e-mail. Not very professional and we dread to think what situation we would have been in had there been no rooms available.
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 20-May-2007 (English)
Customer Rating: 5/5
.
comments staff really helpful
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 26-Feb-2007 (English)
Customer Rating: 5/5
.
comments The hotel was really nice and the staff were excellent. We were greeted very warmly on arrival and the receptionist was very helpful, as we had a baby with us she changed our room to one on ground floor so we wouldn't have any problems getting the pram around.. We had a meal in the restaurant and the food was absolutely beautiful. I would recommend at stay at the Oranmore Lodge anytime.
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Jan-2007 (English)
Customer Rating: 5/5
.
comments it was really super, great staff and great food. Pool was nice and kids had a ball.
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 11-Dec-2006 (English)
Customer Rating: 4/5
.
comments genuinely friendly staff, warm homely atmosphere,
spacer
From: Julie McCarthy (Ireland)
Submitted on 30-Nov-2006 (English)
Customer Rating: 5/5
.
comments Very enjoyable a lovely hotel and very pleasant staff
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Nov-2006 (English)
Customer Rating: 4/5
.
comments very friendly and happy staff ,service excellent
spacer
From: Josephine O'Connor (Ireland)
Submitted on 22-Oct-2006 (English)
Customer Rating: 5/5
.
comments A very homely place with spacious bedrooms
spacer
From: Marie Lynam (Ireland)
Submitted on 16-Oct-2006 (English)
Customer Rating: 2/5
.
comments The Lodge is in a wonderful building, but the extensions did not keep with the style or opted for 'cheaper' materials options. We were not given the option of smoking/non-smoking room and landed in a smoking room, which had a musty smell. Building maintenance overall not great. Reception on TV on basic channels (RTE1, 2 TV3 & TG4) not great. Bar service not great. Food slightly overpriced.
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-Oct-2006 (English)
Customer Rating: 5/5
.
comments We had a lovely stay, it was a beautiful hotel. We couldnt fault it. It the hotel had great charater.
spacer
From: brian nolan (Ireland)
Submitted on 29-Mar-2009 (English)
Customer Rating: 5/5
spacer
From: "Hotel Guest, details on file." (Denmark)
Submitted on 11-Jan-2009 (English)
Customer Rating: 4/5
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 13-May-2008 (English)
Customer Rating: 5/5
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 15-Oct-2007 (English)
Customer Rating: 5/5
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 26-Feb-2007 (English)
Customer Rating: 4/5
spacer
From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Nov-2006 (English)
Customer Rating: 4/5