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Average satisfaction rating out of 5 for this property among customers:
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From: Hotel Guest, details on file. (Ireland)
Submitted on 20-Mar-2012 (English)
Lovely stay, fantastic service from all the staff. Very professional and lovely classic hotel.
Hotel Response:
Thank you so much for your wonderful kind words - we really appreciate it!! Shirley
From: Hotel Guest, details on file. (Ireland)
Submitted on 17-Nov-2011 (English)
food excellent and staff very friendly
Hotel Response:
Hi Mary - Thank you for this review - its great to get positive feedback like this. Hope to see you back with us! Shirley
From: Hotel Guest, details on file. (Ireland)
Submitted on 6-Nov-2011 (English)
Very enjoyable. we had a room near the car park but found it very quiet. Used the leisure facilitie, although they were small and it was bank holiday weekend, it wasnt mobbed and the added hairdriers and straihgtners were a welcomed surprise. Breakfast in the morning was delicious. There was a good choice and staff were very cheerful and helpful.
Hotel Response:
Hi Grace, Thank you for your great comments and taking the time to do so - Its always great to hear back from our guests and we are delighted you chose to stay here with us...Once again - Thank you and next time you wish to stay give us a call and we will do our best to upgrade you!
From: Hotel Guest, details on file. (Ireland)
Submitted on 23-Sep-2011 (English)
great bar staff---Good location
Hotel Response:
hi Kay, Thanks for the feedback - the bar staff are delighted with this!! Hope to see you back with us again! Shirley
From: John Jackson (United Kingdom)
Submitted on 9-Sep-2011 (English)
We found the lodge to have a welcoming, warm and friendly atmosphere. Thank you.
Hotel Response:
Hi John, Thank you - delighted you enjoyed your time here. See you again we hope. Shirley
From: Patrick Gallagher (Ireland)
Submitted on 13-Aug-2011 (English)
Good location, quiet, good accommodation, nice food and friendly and helpful staff.
Hotel Response:
Thank you for your review - we appreciate all feedback. Shirley
From: Hotel Guest, details on file. (Ireland)
Submitted on 8-Aug-2011 (English)
Wonderful stay - lovely room, extremely helpful and friendly staff, nice leisure centre and great value. Our family of 4 had a great time - many thanks!
Hotel Response:
thank you so much Padraic for the great review - we really appreciate it. hope to see you back with us soon.
From: Hotel Guest, details on file. (Ireland)
Submitted on 25-Jul-2011 (English)
the staff were very helpful... the only thing that could be improved was the service in the bar... the bar was very small especially for weddings.. but in overall enjoyed my stay..
Hotel Response:
Hi Orla, Thank you for your review. our apologies on the service in the bar - I will pass it on and ensure this problem is rectified - Im guessing you were here for a wedding which yes the bar can get a bit cramped when full of guests. But we really appreciate your review and are delighted you took the time to review us and that you enjoyed your stay. Shirley
From: Hotel Guest, details on file. (Ireland)
Submitted on 23-Jul-2011 (English)
Very friendly hotel, pool staff very goodand the food was excellent
Hotel Response:
Thank you for your kind review - its wonderful to read a good comment! Shirley
From: Hotel Guest, details on file. (Ireland)
Submitted on 11-Jul-2011 (English)
While there was plenty of local information in the lobby there wasn't much in the bedroom.Perhaps either some information in the room or something to direct you to the information in the lobby.
Hotel Response:
Hi Mary, Thank you for your comments we will take it on board and perhaps try and put some extra information in the bedroom folders or as you suggest let people know where to locate the information. Thanks again and we hope you enjoyed your stay. Shirley
From: Hotel Guest, details on file. (Ireland)
Submitted on 4-Jul-2011 (English)
very helpful n friendly reception staff - great bar food - would stay again
Hotel Response:
Hi Sarah, Thanks for the review. We are delighted you enjoyed your stay and we look forward to welcoming you back. Shirley
From: MARTIN MURRAY (Ireland)
Submitted on 19-Jun-2011 (English)
First class great staff and service will be back
Hotel Response:
Thanks Martin - great to read this! we are delighted to hear your comments. Shirley
From: gary morris (United Kingdom)
Submitted on 18-Jun-2011 (English)
This is our second stay at a fantastic hotel- ideally located to get to where you want to go. The staff are very pleasant polite and the hotel staff are very accommodating to our party of four – we needed an adjoining room which they were able to sort for us due to one member of our party having a full time carer. We would recommend this hotel highly for the service they provided to us – hence why we booked for the second time running... great value for money and excellent rooms and food. Many Thanks aganing Marie Bowen Florida Lets A dream . com
Hotel Response:
Hi Marie, its wonderful to read such a great review and know that our hard work is really appreciated. I am thrilled you enjoyed your stay 2nd time around and cant thank you enough for taking the time to write a review. Next time you want to stay just give me a call and I will ensure you get upgraded! Shirley
From: Siobhan Reilly (Ireland)
Submitted on 23-May-2011 (English)
This was a momentous stay - as the family gatherered from Galway, Navan and Newbury to celebrate a nieces first communion. The rooms were spacious, staff courteous and so helpful - organising the dinner table in a suitable arrangment for us all - 10 in total - food was excellent, The atmosphsere was so relaxed yet staff were attentive, we definitely will be back to celebrate future family occasions in the Oranmore Lodge Hotel.
Hotel Response:
Dear Siobhan, A huge thank you for your lovely review. it was a pleasure having you all stay with us and would love to see you all back again. We look forward to welcoming you back - Shirley
From: Paul Keogh (Ireland)
Submitted on 11-May-2011 (English)
Traditional Irish Hotel feel - friendly staff and homely atmosphere. I recommend the suites - big and roomy. I held meetings in the room - very handy. Played a round of golf at Galway Bay Golf Club down the road - what a great course to have next door
Hotel Response:
Hi Paul, Its greta to hear a review like this - thank you for taking the time. Yes the suites are great and especially if you have to work while here. next time you are here give me a call and I will afford you a complimentary upgrade to the suite. Thank you. Shirley
From: David James O'Reilly (Ireland)
Submitted on 13-Mar-2011 (English)
Thoroughly enjoyed our stay at the hotel, was a beautiful spot, pool and leisure facilities were great, and the Executive suite was great, great size, great room, great value... The food was great from the bar, fish and chips are amazing and good value for money too...Not far from Galway and buses are very regular, takes around 15 minutes to get into the city, either by bus or taxi... We'd definitely go back again to stay at the Oranmore Lodge Hotel.
Hotel Response:
What a nice review - thanks so much for taking the time to give us your views. We are delighted you enjoyed our hotel and look forward to welcoming you back! Shirley
From: Richard Taylor (United Kingdom)
Submitted on 9-Mar-2011 (English)
I stayed 1 night at Oranmore Lodge on a business trip around Ireland. It was what I wanted. Good food at affordable prices, a comfortable and well appointed room. The staff were also friendly and helpful. Th only slight negative was that the broadband was limited. I was given free vouchers for 1 hour by reception. Internet access is almost the No 1 for me when I am travelling and I pick hotels on the basis of free in room broadband - the situation should be clarified. I will be back when I need ti stay in the area again.
Hotel Response:
Many thanks for your review - its great to read a review and hear that people enjoy staying here. Again Tahnk you and we look forward to welcoming you back next time you are in the area.
From: louise duggan (Ireland)
Submitted on 8-Mar-2011 (English)
On arriving I was in my usual form looking for the preety bottles in my bathroom-There was none.A family of four we had three towels.The room was good size.Nothing for kids to do except the small swimming pool-Ah well. Went into the town for a italian meal and wow-fantastic standard and reasonably priced.Then back to the hotel.We went into the bar and I meet fantastic professional staff.Kids we're very welcome and they all joined up and had a ball.I requested a cheese board to Have with my wine and the food was tops.5* standard.To cut a long story short the staff and food made it happen.
Hotel Response:
Good afternoon, Thank you for your kind words. Our staff are great and we are delighted you think that of them too - they were very proud reading this! Its definitely what makes a family hotel work!
From: James Roche (Ireland)
Submitted on 3-Mar-2011 (English)
I thought the room was very nice, very clean and comfortable. I really enjoyed my stay at the hotel, the food was very nice in the restaurant and the bar was very nice. The staff were always very friendly and willing to help you at any time. I would recommend this hotel to anyone to stay.
Hotel Response:
Thank you for taking time to write your review. We really appreciate your kind words and it makes us enjoy our work even more when people like you take the time to compliment us! Shirely
From: Mrs Esme reynolds (Ireland)
Submitted on 28-Feb-2011 (English)
the room we were given had obviously not been used for some time and was freezing cold staff left a plug in heater in the room when I complained but this was not on . I then requested another room but was told there was none so I left losing my deposit wont be recommending this hotel.