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Forster Court Hotel

Forster Street, Galway

4.6
5

Average satisfaction rating out of 5 for this property among customers:

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages


Customer Rating: 5/5

From: Leesa flanagan (N/A)

Submitted on 9-Dec-2017 (English)

Fantastic stay such a friendly hotel staff so polite and helpful. Cannot wait to return

Hotel Response:

Dear Guest, Thank you for reviewing The Forster Court Hotel. I am delighted to hear you had an enjoyable stay and we look forward to welcoming you back again in the near future. Warm regards, Melissa Mills Front Office Manager


Customer Rating: 5/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 28-Nov-2017 (English)

Very nice stay!

Hotel Response:

Dear Guest, Thank you for reviewing The Forster Court Hotel. I am delighted to hear you had an enjoyable stay and we look forward to welcoming you back again in the near future. Warm regards, Melissa Mills Front Office Manager


Customer Rating: 5/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 25-Nov-2017 (English)

Excellent customer service provided by Iryina the duty manager. Hotel room looked new and met expectatons.

Hotel Response:

Dear Guest, Thank you for taking the time to review The Forster Court Hotel. I am delighted to hear you enjoyed your stay with us. I will pass on your comments to Iryna, she is an asset to the team. We look forward to welcoming you back to us again in the near future. Warm regards, Melissa Mills Front Office Manager


Customer Rating: 5/5

From: padraig fallon (N/A)

Submitted on 19-Nov-2017 (English)

A fantastic welcome by the staff great location and value for money. Definitely recommend it


Customer Rating: 5/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 11-Nov-2017 (English)

Oh what a wonderful find in the heart of Galway City, 2 mins walk from train station & Eyre Square!! A beautiful comfortable hotel, lovely bedrooms. We stayed here for three nights & we can't praise the staff enough for making our stay so enjoyable, they were all amazing!! Great atmosphere & great breakfast. We will definitely be back!

Hotel Response:

Dear Guest, Thank you for taking the time to review The Forster Court Hotel. I am delighted to hear you had an enjoyable & comfortable stay with us and I will pass on your lovely comments to all of the team. We look forward to welcoming you back again in the near future. Warmest regards, Melissa Mills Front Office Manager


Customer Rating: 5/5

From: Hotel Guest, details on file. (N/A)

Submitted on 8-Nov-2017 (English)

Beautiful hotel, staff were all very friendly, we had a lovely stay.

Hotel Response:

Dear Guest, Thank you for taking the time to review The Forster Court Hotel. I am delighted to hear you enjoyed your stay with us and I will pass on your kind words to all of our staff. We look forward to welcoming you back again in the near future. Warmest regards, Melissa Mills Front Office Manager


Customer Rating: 5/5

From: Daniel Bernatek (Ireland)

Submitted on 3-Nov-2017 (English)

Great room, excellent location, and the staff was incredibly pleasant and helpful with all our needs.

Hotel Response:

Dear Guest, Thank you for taking the time to review The Forster Court Hotel. I am delighted to hear you enjoyed your stay with us and I will pass on your kind words to all of our staff. We look forward to welcoming you back again in the near future. Warmest regards, Melissa Mills Front Office Manager


Customer Rating: 4/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 24-Oct-2017 (English)

Lovely stay. Fantastic location. Very friendly and helpful staff.

Hotel Response:

Dear Guest, Thank you for taking the time to review our hotel. I am delighted you had an enjoyable stay with us. We pride ourselves on providing the best possible customer service to our guests. We look forward to welcoming you back in the near future. Warm regards, Melissa Mills Front Office Manager


Customer Rating: 5/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 21-Oct-2017 (English)

Staff exceptional -Hotel decor so relaxing and beautifully finished. The breakfast wonderful - freshly cooked with eggs cooked to perfection. A really nice relaxing atmosphere in the hotel yet only a few minutes walk from Eyre Sq.

Hotel Response:

Dear Guest, Thank you for taking the time to review The Forster Court Hotel. I will make sure to pass on your lovely comments to all of the team. Delighted to hear you enjoyed your breakfast. We look forward to welcoming you back again in the near future. Kind regards, Melissa Mills Front Office Manager


Customer Rating: 5/5

From: Hotel Guest, details on file. (Norway)

Submitted on 15-Oct-2017 (English)

Wonderful reception. Room facing the courtyard with the ventilation system making a bit of noice, but this actually made us sleep better than sounds from the streets would. Great location right next to the train station. We managed to forget our Passports at the hotel and where in Dublin when the staff found them in the hotel room safe. They then kindly arranged a delivery of our Passports, using GoBus instead of a courrier (whe got to choose the option we preferred ofcourse). This totally saved the last day of our holiday, our budget, and our returning back home ofcourse. Thank you:-)

Hotel Response:

Dear Guest, Thank you for taking the time to review The Forster Court Hotel. I am delighted to hear you were reunited with your lost passports and got to enjoy the rest of your holiday. I will pass on your lovely comments to our team in reception. We look forward to welcoming you back to us again in the near future. Kind regards, Melissa Mills Front Office Manager


Customer Rating: 5/5

From: Eileen Kennedy (Ireland)

Submitted on 13-Oct-2017 (English)

Location was excellent. Freshly cooked breakfast was delicious. All staff very friendly and helpful. Good value for money.

Hotel Response:

Dear Guest, Thank you for taking the time to review The Forster Court Hotel. I will make sure to pass on your lovely comments to all of the team. We look forward to welcoming you back again in the near future. Kind regards, Melissa Mills Front Office Manager


Customer Rating: 5/5

From: Hotel Guest, details on file. (Netherlands)

Submitted on 2-Oct-2017 (English)

Very nice service, good room, good breakfast

Hotel Response:

Dear Guest, Thank you for taking the time to review our hotel and share your experience. I am delighted to hear that you enjoyed your stay and we look forward to welcoming you back in the near future. Warmest regards, Melissa Mills Front Office Manager


Customer Rating: 5/5

From: Rhona Kelly (United Kingdom)

Submitted on 29-Sep-2017 (English)

Staff were very helpful and professional. I was staying on my own at the hotel and felt very comfortable. The room was lovely but the bathroom needs updating. Also the price for the room was very expensive as there was no iron/ironing board, bottled water or fridge in the room. The price for the room needs to be more realistic for what you get for in the room.


Customer Rating: 4/5

From: Jeremy Connolly (United Kingdom)

Submitted on 27-Sep-2017 (English)

Every member of staff was courteous and polite. Just a bit pricey so will have to look elsewhere. It was a last minute booking so my choice was restricted.

Hotel Response:

Dear Guest, Thank you for taking the time to review our hotel and we look forward to welcoming you back in the near future. Warm regards, Melissa Mills Front Office Manager


Customer Rating: 5/5

From: Kelly Weisbecker (N/A)

Submitted on 20-Sep-2017 (English)

I wish I could give this more than a 5! This hotel has been completely renovated, the rooms are beautiful, the location is fantastic (it is walking distance to everything, yet far enough away to be quiet, and the food was phenomenal. The best part of this hotel, however, was the incredible staff. From the minute we checked in, they made us feel like family, not just customers. The staff make this place feel very warm and welcoming, not like any other hotel. Just to name a few: Graham the manager, Jessica at the front desk, and Harry in the restaurant...they were all amazing, I am sorry I didn't get ALL of their names. When we missed our Saturday flight, the first thing we said was that we had to go back to Forster Court (already repeat customers!) and again, they made us welcome. If I ever make my way back to Galway, I will DEFINITELY go back there. Do not miss your chance to stay at this lovely hotel!

Hotel Response:

Dear Guest, Thank you for taking the time to review our hotel we really appreciate all your lovely comments. I will pass on your compliments to Jessica, Graham & Harry. We strive to provide the best customer service possible and look forward to welcoming you back in the near future. Warm regards, Melissa Mills Front Office Manager


Customer Rating: 4/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 13-Sep-2017 (English)

The staff were very helpful in dealing with any issues I encountered. Overall I enjoyed my stay there.

Hotel Response:

Dear Guest, Thank you for taking the time to review our hotel and we look forward to welcoming you back in the near future. Warm regards, Melissa Mills Front Office Manager


Customer Rating: 5/5

From: Hotel Guest, details on file. (N/A)

Submitted on 8-Sep-2017 (English)

In a day of lax manners and a neglect of propriety I was pleased to find both amongst every staff member of the Forster. I had the most pleasant stay. The room was clean, toiletries lux, the bed incredibly comfortable and the breakfast fantastic. If I had to find one suggestion it would be softer music in the morning breakfast room would have been welcome.

Hotel Response:

Dear Guest, Thank you for taking the time to review our hotel. I am delighted you had an enjoyable stay with us. We pride ourselves on providing the best possible customer service to our guests. We will take on board your comment about the music at breakfast time and rectify this. We look forward to welcoming you back in the near future. Warm regards, Melissa Mills Front Office Manager


Customer Rating: 5/5

From: Ruth Kinsella (Ireland)

Submitted on 31-Aug-2017 (English)

Lovely hotel in a great location. Comfortable, spacious room, delicious breakfast and very helpful and attentive staff!

Hotel Response:

Dear Guest, Thank you for taking the time to review our hotel, I will pass on your kind words to all the team and we look forward to welcoming you back in the near future. Warm regards, Melissa Mills Front Office Manager


Customer Rating: 5/5

From: Eileen Mannix (United States)

Submitted on 23-Aug-2017 (English)

My Forster Hotel experience was absolutely wonderful! I can't wait to go back and there is no where else I'd rather stay. The staff were super friendly. helpful. understanding, courteous, competent and informative. The hotel is bright and cheerful and the breakfast buffet was delicious! Our room was very comfortable, very clean and spacious. The location is perfectly situated so that you can walk easily to attractions, restaurants, Eyre Square, tour bus companies and the train station. The front desk staff, including Jennifer and especially the duty manager Graham, went out of their way to help us resolve a situation totally unrelated to the hotel. This is a very special hotel and I thank them so much for making our stay in Galway so memorable!

Hotel Response:

Dear Guest, Thank you for your wonderful review of our hotel, I am delighted you enjoyed your stay with us and I will pass on your compliments to Jennifer and Graham. I would like to thank you again and we look forward to you staying with us again in the near future. Warm regards, Melissa Mills Front Office Manager


Customer Rating: 5/5

From: Hotel Guest, details on file. (N/A)

Submitted on 21-Aug-2017 (English)

Fabulous hotel!!!!

Hotel Response:

Dear Guest, Thank you for taking the time to review our hotel and we look forward to welcoming you back in the near future. Warm regards, Melissa Mills Front Office Manager

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