Reviews of Hotels in Galway - Connemara Gateway Hotel reviews

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Connemara Gateway Hotel ***
Oughterard

rooms from € 45!



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Average satisfaction rating out of 5
for this property among customers


		3.9/5
	based on 76 reviews

Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Dec-2010 (English)

Customer Rating: 4/5


	The hotel was lovely and the staff were very nice, the only thing i didnt like was the pipes in our room where making clicking noises all night, we stayed in room 116, but that wouldnt stop me from staying again xx

From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Nov-2010 (English)

Customer Rating: 4/5


	staff very pleasent and helpful

From: Andreas Berger (Switzerland)
Submitted on 30-Jul-2009 (English)

Customer Rating: 4/5


	Very good value (Special Offer). Friendly, young employee. Clean and spacious room and bath. Very good located for travels trough connemara. Interior was a little worn and not so contemporary.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 15-May-2009 (English)

Customer Rating: 4/5


	clean, comfortable, very friendly staff

From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-Mar-2009 (English)

Customer Rating: 4/5


	The staff was very friendly and helpful. The food was excellent (both dinner and breakfast). All the old antiques around the hotel are a nice touch.

From: john j hennessy (Ireland)
Submitted on 12-Nov-2008 (English)

Customer Rating: 4/5


	it was a very pleasant stay the staff were very helpful and friendly and the food was fantastic the hospitality shown to mt wife and our ckildren was wonderful and made for a very relaxing time which we really enjoyed.

From: sandra kelly (Ireland)
Submitted on 9-Nov-2008 (English)

Customer Rating: 5/5


	we really enjoyed our stay the staff were more than pleasent and helpfull. very peaceful if you just want to relax

From: ADRIAN LAVERY (Ireland)
Submitted on 25-Aug-2008 (English)

Customer Rating: 4/5


	the overall friendliness and helpfulness of the staff made it much more enjoyable than some 5 star hotels I have stayed in.

From: elaine barry (Ireland)
Submitted on 22-Aug-2008 (English)

Customer Rating: 4/5


	The stafff were very pleasant and helpful and the service and food was excellent. 1 point I would make is to add hair dryers to the rooms

From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-Jun-2008 (English)

Customer Rating: 4/5


	have not met staff like yours in a long time. they were extremly polite and freindly.

From: George Fisher (Ireland)
Submitted on 5-Jun-2008 (English)

Customer Rating: 4/5


	This was the second visit to The Connemara Gateway Hotel and it was what we expected. The accomodation was very good, the staff were all very friendly and helpful, the food was excelent.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 19-May-2008 (English)

Customer Rating: 4/5


	The staff are very friendly, the hotel is very clean & the food is lovely.

From: Michael Hogan (United Kingdom)
Submitted on 22-Apr-2008 (English)

Customer Rating: 5/5


	It is a very warm and welcomming place

From: cryan (Ireland)
Submitted on 25-Mar-2008 (English)

Customer Rating: 3/5


	We enjoyed are stay. The staff were most friendly and the food was excellent. We will definitely go back again.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Feb-2008 (English)

Customer Rating: 3/5


	nice hotel, but most of the staff were uninterested and unfriendly.

From: Pauline Mann (Ireland)
Submitted on 14-Jan-2008 (English)

Customer Rating: 3/5


	Dissappointed with swimming and leisure facilities, Not very modern and you have to walk across the yard to access the pool .

From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 13-Jan-2008 (English)

Customer Rating: 4/5


	A very welcoming freindy family orientated hotel. Food and accommodation were beautiful. Staff were excellent. The location is superb for local tourist attractions. The only area where this hotels falls down is in the leisure facilities. The pool was very cold and changing facilities were unheated and very basic. Overall a good enjoyable stay.

From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 4-Jan-2008 (English)

Customer Rating: 3/5


	Food was great, room not so great. Plus the gym and pool were closed when we visited which was disappointing

From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Dec-2007 (English)

Customer Rating: 5/5


	Very relaxing and food was absolutely fantastic!

From: Siobhan Dunlop (Ireland)
Submitted on 25-Nov-2007 (English)

Customer Rating: 5/5


	All aspects of service excellent. Food, both bar menu and restaurant very good and reasonably priced. bedroom and public areas in hotel spotlessly clean. Will visit again.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Nov-2007 (English)

Customer Rating: 5/5


	Enjoyed our stay accommodation and food excellent

From: "Hotel Guest, details on file." (Ireland)
Submitted on 15-Nov-2007 (English)

Customer Rating: 3/5


	Food was fabulous, had dinner and breakfast. Rooms could do with being updated, very old fashioned. No lift in hotel, and steps down to rooms on ground floor. Unsuitable for people with small children i.e. try carry a buggy and baby up the stairs. Also unsuitable for older people, climb stairs or go down steps to the rooms. Had spa treatment which was fab. Mighty music session in bar that night.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Nov-2007 (English)

Customer Rating: 4/5


	I had a very relaxing stay in the Connemara Gateway Hotel. The staff were very friendly and overall look of the hotel was nice. The food in both the restuarant and the bar was enjoyable and catered for all tastes. However my only critisim of the hotel was that the rooms themselves were quite basic, but this wasn't too much of a problem as we didn't spend too much time in the hotel

From: "Hotel Guest, details on file." (Ireland)
Submitted on 12-Nov-2007 (English)

Customer Rating: 3/5


	The food was fantastic and the back massage was extremely good too - however the decor of the hotel is quite old and very dated. The rooms are adequate, but not really of the high standard in more modern hotels nowadays

From: nigel hoary (Ireland)
Submitted on 7-Nov-2007 (English)

Customer Rating: 4/5


	Very nice and friendly, bit quiet for me but perfect for a relaxing weekend in a lovely part of ireland. (This review has been edited)

From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Nov-2007 (English)

Customer Rating: 4/5


	was allocated room in aparently smooking wing which smelt of stale cigarette smoke. Didnt know prior to booking of smoking/non smoking policy. would have preferred non smoking room.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Nov-2007 (English)

Customer Rating: 4/5


	Really enjoyed our stay but i feel a better set up could be put in place at breakfast time .

From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Nov-2007 (English)

Customer Rating: 3/5


	I was very satisfied with the food and overall service in hotel but I was disappointed with the condition of the hotel. It needs urgent refurbishing. The leisure centre is very poor. No hairdriers in rooms. Lighting very dim in rooms, shower not very efficient. Very drafty building. Staff, service and food excellent

From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Nov-2007 (English)

Customer Rating: 4/5


	Functional hotel - that is ideal for families. Food was good and service was pleasant. Good location for getting out of the city.

From: Elma Cleary (Ireland)
Submitted on 30-Oct-2007 (English)

Customer Rating: 5/5


	very pleasant stay, rooms were nice and clean, staff was lovely and most of all the food was fabulous, dinner was great and well presented and the breakfast was all you can eat buffet. fab stay.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 30-Oct-2007 (English)

Customer Rating: 4/5


	Beuatiful restaraunt, wonderful atmosphere in the bar, only poor this was the disorganisation of recpetion at check out

From: Margaret Fahy (Ireland)
Submitted on 22-Oct-2007 (English)

Customer Rating: 3/5


	The hotel itself was OK although could do with modernisation of the decor. The most disappointing to my party was the "spa" - the pool area was awful and the treatment rooms at the other end of the hotel. The treatment however was fantastic. The food in the hotel was also fantastic and staff were very helpful in relation to check in, getting taxis for us etc.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 18-Oct-2007 (English)

Customer Rating: 5/5


	staff very nice

From: "Hotel Guest, details on file." (Ireland)
Submitted on 15-Oct-2007 (English)

Customer Rating: 4/5


	Very comfortable stay and the staff were very helpful.

From: Eileen Diviney (Ireland)
Submitted on 8-Oct-2007 (English)

Customer Rating: 3/5


	This is a lovely hotel with lots of character, food great but the overall cleanliness was very poor with stained carpets, seat covers and room bathrooms. Shame really cos the staff were lovely and would have liked to be able to recommend to to friends

From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Sep-2007 (English)

Customer Rating: 4/5


	the staff were extremely friendly and helpful.there was no problem with a later checkout due to fact we had spa treatments booked. outfashioined decor.slightly musty smell off some of bedclothes. restaurant was excellent.was slightly disappointed that hotel wouldnt let me use the 2 spa treatments that came with hotel deal for myself. they claimed they were non transferrable.

From: joe O grady (Ireland)
Submitted on 21-Sep-2007 (English)

Customer Rating: 1/5


	room in need of refurbish. very basic facilities ie. shower over bath with shower curtain. room in bad state of repair. very outdated.

From: Danny O'Brien (Ireland)
Submitted on 6-Sep-2007 (English)

Customer Rating: 4/5


	We just couldn't get over what great value we got on this short break.

From: Rachel McGuinness (Ireland)
Submitted on 13-Aug-2007 (English)

Customer Rating: 5/5


	I really enjoyed my stay at this hotel. The receptionist was exceptionally helpful. The hotel was immaculate, and I would definately stay there again.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-Aug-2007 (English)

Customer Rating: 3/5

We enjoyed our stay in Connemara Gateway Hotel, and must commend the staff on the professional manner in which the sudden of a member of staff was handled. We felt that the rooms were in need of a face lift. However the meals we had there, especially the evening meal were excellent. Well done to the chef. Lovely relaxed atmosphere in hotel. Just do a little revamping in the rooms and I would have no hesitation in staying there again.

From: Laurie Healy (Ireland)
Submitted on 23-Jul-2007 (English)

Customer Rating: 4/5

Dear Sir, Re customer care-a lovely welcoming German girl at reception who did her best to let me book in early. Re meals-great variety of menu-fish was to die for! Re breakfast-this is a suggestion not a complaint-why don't you separate the cereal, juice, brown bread, tea from the 'fry' area. There were huge queues in the morning. the room is plenty big enough for a bigger table at the other end of the restaurant. Re accommodating late booking of meals thank you very much to your manager in the restaurant who let me in at the last minute on the Saturday night. I did't think it would be that busy-I was on my own -thought there would be no problem. Re my room-very relaxing with a lovely view over the back grass area-very relaxing. All in all a lovely two days. Would love to stay again. Laurie Healy. (Ok to use my name)

From: "Hotel Guest, details on file." (Ireland)
Submitted on 22-Jul-2007 (English)

Customer Rating: 3/5


	Bathroom needed a bit more cleaning/ improvement. Ground floor room with large window meant little privacy and we were unable to leave the window open for security reasons.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-May-2007 (English)

Customer Rating: 4/5


	Great location. Excellent food. Would suit families.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 18-Apr-2007 (English)

Customer Rating: 4/5


	General decor in rooms could do with updating. Bath surface peeling, furniture a little shabby. Food and service very good.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 2-Apr-2007 (English)

Customer Rating: 3/5


	rooms very basic, not even a hairdryer .

From: "Hotel Guest, details on file." (Ireland)
Submitted on 27-Mar-2007 (English)

Customer Rating: 4/5


	The staff were friendly and the food was excellent and value for money. The hotel could do with a refurbishment in parts and the pool area needs to be cleaned more often. However we had a very enjoyable weekend.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 12-Mar-2007 (English)

Customer Rating: 2/5


	Quite an old hotel with old decor and old bed linen/blankets. Staff were very nice though.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Mar-2007 (English)

Customer Rating: 5/5


	The treatment in the spa was excellant and the staff where helpfull at all times

From: "Hotel Guest, details on file." (Ireland)
Submitted on 22-Feb-2007 (English)

Customer Rating: 3/5

When we arrived we loved the arrival with open fire and friendly staff .I had a nice treatment .We werea little disappointed with the rooms .I little old fashioned and found them cold .The swimming pool facility very basic and was cold when i tried to get in to the sauna the locals were changing and the door was left open all the time with little kids running around .We found the food excellent and service and staff very good .While we enjoyed the stay We felt for the price we would have got the same in a more modern hotel with a full lesisure facility

From: Mary Love/Liam Lee (Ireland)
Submitted on 19-Feb-2007 (English)

Customer Rating: 5/5


	We had a lovely time at the Gateway Hotel. The Hotel was very comfortable to stay in and the Staff were more than helpfull We dined it the Hotel on Saturday night and our meal was beautiful The Gateway Hotel is one of the Hotels that we will visit again in the neare future.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Jan-2007 (English)

Customer Rating: 4/5


	The hotel was as I expected for a 3 star and I understand is in line for some much needed updating. However, the Restaurant was most definitely fit for a 5 star hotel and the lovely food and excellent service added to the overall experience.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 12-Nov-2006 (English)

Customer Rating: 2/5

Staff lovely food very nice, the room was very warm, The corridors were very cold, window at top of stairs won't close. the pool was very cold and the public entered by a door directly into the pool as there was some renovations going on so a cold blast of air came through every five minutes. feel the hotel needs a new leisure centre to competer with other hotels and all windows should be replaced.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 11-Nov-2006 (English)

Customer Rating: 3/5


	standard of rooms poor; bathroom needed upgrading

From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Nov-2006 (English)

Customer Rating: 3/5


	Rooms very old fashioned, need an update

From: "Hotel Guest, details on file." (Ireland)
Submitted on 31-Oct-2006 (English)

Customer Rating: 4/5


	This is a lovely hotel with exceptionally welcoming staff.

From: Melissa Sheridan (Ireland)
Submitted on 23-Oct-2006 (English)

Customer Rating: 4/5


	It could do with some restoration.

From: Angela Walsh (Ireland)
Submitted on 13-Sep-2006 (English)

Customer Rating: 4/5


	Lovely hotel with good friendly staff. Hotels rooms are large, clean and comfortable. The dinner in the hotel was gorgeous and I would highly recommend eating there. The breakfast was only ok. Overall our stay in this hotel was very enjoyable.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 11-Sep-2006 (English)

Customer Rating: 4/5


	The hotel building itself needs a lot of attention. But the food was excellent and the staff were wonderful. Would definitely stay there again.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Sep-2006 (English)

Customer Rating: 4/5


	My family and i had a wonderful stay in your hotel. The staff were great.

From: Patrick Finnegan (Ireland)
Submitted on 5-Sep-2006 (English)

Customer Rating: 4/5


	Staff excellent, Room excellent, Dinner Menu a little repetative and uninspired veg.

From: frances griffin (Ireland)
Submitted on 4-Sep-2006 (English)

Customer Rating: 4/5


	very friendly staff & food presentation was excellent

From: Eoin Roche (Ireland)
Submitted on 4-Sep-2006 (English)

Customer Rating: 5/5


	I thought it was a lovely hotel, the staff were friendly and the food and bar entertainment excelent.

From: Josephine Gallagher (Ireland)
Submitted on 24-Aug-2006 (English)

Customer Rating: 5/5


	excellent sevice and food was the best all my family ever had on a stay in ireland

From: Catherine Condie (United Kingdom)
Submitted on 9-Jan-2009 (English)

Customer Rating: 4/5

From: Hamish Manks (Ireland)
Submitted on 11-May-2008 (English)

Customer Rating: 3/5

From: Freddie Reid (Ireland)
Submitted on 11-May-2008 (English)

Customer Rating: 4/5

From: sarah kyne (Ireland)
Submitted on 7-Apr-2008 (English)

Customer Rating: 4/5

From: clare mcdonald-wickham (Ireland)
Submitted on 12-Nov-2007 (English)

Customer Rating: 4/5

From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Nov-2007 (English)

Customer Rating: 3/5

From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Oct-2007 (English)

Customer Rating: 5/5

From: KIERAN CONNOLLY (Ireland)
Submitted on 27-Sep-2007 (English)

Customer Rating: 3/5

From: linda smith (Ireland)
Submitted on 31-Jul-2007 (English)

Customer Rating: 5/5

From: "Hotel Guest, details on file." (Ireland)
Submitted on 26-Jul-2007 (English)

Customer Rating: 5/5

From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Oct-2006 (English)

Customer Rating: 5/5

From: JOYCE KENNY (Ireland)
Submitted on 30-Aug-2006 (English)

Customer Rating: 4/5

From: "Hotel Guest, details on file." (Ireland)
Submitted on 29-Aug-2006 (English)

Customer Rating: 4/5