Average satisfaction rating out of 5
for this property among customers |
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4.2/5 |
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20
reviews
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.
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From:
John Somers
(Ireland)
Submitted on 14-Jun-2011 (English)
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Customer Rating:
4/5 |
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Hotel was very nice,clean and modern. Staff were very friendly and helpful.Noise coming from the nearby motorway was a distraction at times but not overly troublesome. All in all a nice 4star hotel which was good value on the package we bought
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 17-Dec-2010 (English)
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Customer Rating:
3/5 |
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Found our room sparse for a four star but the bed was very comfortable.The reception staff were very helpful the same could not be said for the restaurant staff.The bar had a good atmosphere and overall we had a pleasant stay.
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From:
phil Brosnahan
(Ireland)
Submitted on 15-Dec-2010 (English)
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Customer Rating:
4/5 |
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Had a three night stay in your hotel, the room was excellent, we found the staff very friendly and helpful. The food was very good and great value. The bus stop was outside door, very convienient for town. We would stay here again.
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From:
James Blunden
(Northern Ireland)
Submitted on 24-Nov-2010 (English)
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Customer Rating:
5/5 |
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your receptionist sharon was very good went out of her way to ensure we had everything we needed for a pleasant stay very impressed with the young lady
also the surrounding area's was very nice to see well worth a visit
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From:
Bernie O'Neill
(Ireland)
Submitted on 24-Nov-2010 (English)
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Customer Rating:
4/5 |
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My husband and I stayed recently in a family room with our 2 boys (7 & 4). The room was spacious with 2 very comfortable beds and fantastic bathroom. Our weekend break included a dinner which we booked in The Tribes Restaurant for Saturday night. The meal was lovely with a good selection on the menu for both parents and children. The buffet breakfast was plentiful and hot. The staff at all times were friendly and professional. We used the swimming pool on Sunday morning and although not a large pool, it is the warmest pool we have ever been in which was a pleasure! We will definitely stay in this hotel again and I have recommended it to all my friends. Regards, Bernie
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 10-Nov-2010 (English)
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Customer Rating:
4/5 |
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The receptionist was very friendly and helpful. The heating in our room was not working when we arrived- very cold we were upgraded straight away to an executive suite-beautiful couldn't fault the room except for the road noise outside early in the morning/got used to it. Didn't enjoy breakfast- the buffet type lots of people and children helping themselves, touching coughing and spluttering over the food. We have had this type of breakfast in other hotels but with our fry, tea and toast served to the table. We had a meal the night we arrived in the bar very busy great buzz about the place we waited quite a long time for a table and alot of the food was gone from the menu. The staff were really nice. We also had a meal in the restaurant it was delicious but very meagre. We had a voucher don't know if this had any bearing on the amount of food. The swimming pool was a little bit disappointing very narrow and small no jacuzzi and only one towel available when we left the pool I had to wait for my wife to finish with hers. The decor the staff the cleanliness the rooms were excellent there was a lovely atmosphere in the hotel.
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 9-Nov-2010 (English)
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Customer Rating:
5/5 |
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Excellent! Extremely happy with inter connecting rooms, very spacious and modern. Bistro had lovely food and good bar atmosphere. Great location for shoppers :)
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From:
Margaret Sheridan
(Ireland)
Submitted on 7-Nov-2010 (English)
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Customer Rating:
4/5 |
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The hotel is fab, great big comfortable bedrooms with luxury beds/bed linen. Very friendly staff. However our 2 male companions felt the dinners were not sufficient. We ate in the dining room on the first night and the bar on the second night and the same problem in both places, they ate desserts just to fill themselves up. However we would still go back to the Clayton!
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 7-Nov-2010 (English)
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Customer Rating:
4/5 |
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I enjoyed my stay. I found the staff friendly and helpful and would stay again at a future date. The food was very good and the rooms were very clean. I was overall very happy with the Hotel
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From:
Karen Mc Namara
(Ireland)
Submitted on 4-Nov-2010 (English)
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Customer Rating:
4/5 |
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Staff were friendly however on one stage entering the pool the pool attendant was napping in full view where public enter. Meals in restaurant seemed to be missing some of the items off the menu and the bar area seemed somewhat overstaffed.
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 1-Nov-2010 (English)
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Customer Rating:
4/5 |
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hotel really lovely, staff very friendly, food delicious and kids club was great too... really enjoyed our stay and look forward to going back again soon
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From:
STEPHEN QUINN
(Northern Ireland)
Submitted on 1-Nov-2010 (English)
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Customer Rating:
4/5 |
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the swimming pool at bit on the small side apart from that everything was perfect.
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 31-Oct-2010 (English)
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Customer Rating:
4/5 |
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staff were very helpful, food and accomodation excellent. My only complaint was the leisure centre - pool very small and no keys for lockers very disappointing.
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 20-Oct-2010 (English)
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Customer Rating:
5/5 |
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Very nice stay could not fault it at all. The staff could not do enough for you they were very friendly. Nice food and lovely rooms. Overall a very nice stay I would definetely stay here again.
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From:
Berni O Connor
(Ireland)
Submitted on 25-Nov-2009 (English)
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Customer Rating:
5/5 |
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staff lovely. food good. rooms superb
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From:
arlene carrigan
(Ireland)
Submitted on 13-Aug-2009 (English)
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Customer Rating:
4/5 |
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HAD A GREAT STAY IN GALWAY AT THE CLAYTON. FOOD VERY GOOD, ROOMS EXCELLENT. THE STAFF WERE VERY NICE AND HELPFUL. MIX UP WITH OUR BOOKING WHICH WAS RESOLVED NICELY
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 13-Aug-2009 (English)
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Customer Rating:
4/5 |
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we had a very pleasant stay in the clayton hotel
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From:
Margaret O Hare
(Northern Ireland)
Submitted on 12-Aug-2009 (English)
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Customer Rating:
5/5 |
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Very homely welcome from receptionist on arrival.Room very clean and comfortable
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From:
mary Catterson
(Northern Ireland)
Submitted on 28-Jul-2009 (English)
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Customer Rating:
4/5 |
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The hotel was very nice and the food excellent
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 27-Jul-2009 (English)
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Customer Rating:
4/5 |
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